Software Update for Your HTC ONE® MAX

Software Update for your HTC ONE® MAX. Build Number: 2.16 .605.2; Baseband: 1.36.60.0122

Verizon Wireless is pleased to announce an operating system update to Android 4.4.2 (KitKat) and a software update that will improve the performance of your HTC One® max smartphone.

LOCATION SETTINGS

Redesigned for ease of use and battery conservation. • Offers a master switch that turns all location settings on or off • Lists which apps are using location services • Shows estimated battery use of each app • New setting enables you to choose between these location profiles - High accuracy (most battery use) - Battery saving (least battery use) HTC One max - Device sensors (GPS only)

| For step-by-step instructions on how to perform the download, please visit www.vzw.com/htconemaxupdate |

ISSUES HAVE BEEN RESOLVED:

• Device Management no longer runs during OTA download • Bluetooth® Car Kit for 2012 BMW X5 now works properly • Verizon app directed SMS now works properly • Copy function icon on top right of screen is operational • Notification light indicates pending messages, emails and missed calls • Device will not re-download update if OTA install is deferred

IMPROVEMENTS HAVE BEEN MADE:

• Power management requirements have been updated • OTA download via Wi-Fi is now supported

SERVICES ARE NOW PRE-LOADED:

• Verizon Cloud • Verizon Location Agent • Verizon Support and Protect (v2.0.0)

| For step-by-step instructions on how to perform the download, please visit www.vzw.com/htconemaxupdate |