2020 Annual Report on Form 10-K, William R
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ANNUAL REPORT 2020 OBSTACLE AND OPPORTUNITY ANNUAL REPORT 2020 Challenging. Tumultuous. Transformative. Defining. 2020 was a year that will stay with us. CONTENTS 4 10 22 24 26 MESSAGE FROM OBSTACLE AND PRIVATE CLIENT CAPITAL MARKETS ASSET MANAGEMENT THE CHAIRMAN OPPORTUNITY: GROUP AND CEO THE STORY OF 2020 It took directions we’d planned for and turns we couldn’t have anticipated. But through all of its unique upheaval – maybe because of it – we found ways to stay connected and stay the course. We also found ways forward – building on the long-term planning and everyday ingenuity that has kept us steady throughout our history to give us even more clarity in our vision for the firm’s future. The path wasn’t easy or clear. But we walked it together. And we’re walking it still, supporting clients, colleagues and communities, putting people first – always. 27 28 32 34 35 RAYMOND JAMES CORPORATE 10-YEAR CORPORATE AND ANNUAL REPORT BANK LEADERSHIP FINANCIAL SHAREHOLDER ON FORM 10-K SUMMARY INFORMATION MESSAGE FROM THE CHAIRMAN AND CEO Fiscal year 2020 brought incredible challenges, including the COVID-19 pandemic, economic uncertainty and social unrest across the nation. While the year was one of the most difficult years in my career, in many ways it was also the most rewarding, as the response of our associates and advisors during this time of crisis truly reinforced our unique culture at Raymond James. Our associates and advisors remained steadfast in their Despite temporarily suspending share repurchases in focus on our core values, including long-term thinking mid-March due to the significant economic uncertainty and always putting clients first, in order to continue surrounding the COVID-19 pandemic, we repurchased providing excellent service during these difficult times. 3.35 million shares for $263 million, an average price As a result of this focus, we generated record revenues of $78.50 per share. In total, the firm returned total during the fiscal year – lifted by record revenues for capital of nearly $470 million to shareholders through the Private Client Group, Capital Markets and Asset the combination of dividends and share repurchases. Management segments – reinforcing the value of having Subsequent to the fiscal year-end, the board approved diverse and complementary businesses. a 5% increase of the cash dividend to $0.39 per quarter and a share repurchase authorization of $750 million, Record net revenues of $7.99 billion increased 3%, pre-tax which replaces the previous authorization under which income of $1.05 billion decreased 23%, and net income $487 million remained available as of September 2020. of $818 million decreased 21% compared to fiscal 2019. Our capital ratios remained well above regulatory Adjusted net income of $858 million,(1) which excludes $46 requirements, with a total capital ratio of 25.4% million associated with reduction in workforce expenses and Tier 1 leverage ratio of 14.2% at the end of the and a $7 million loss associated with the disposition of year, giving us the balance sheet capacity to not only certain operations in France, decreased 20% compared to be defensive but also opportunistic during these the adjusted net income generated in fiscal 2019. Record uncertain times. net revenues were driven by growth of client assets and record brokerage and investment banking revenues; Turning to our segment results, the Private Client Group however, lower short-term interest rates and higher loan (PCG) generated record net revenues of $5.55 billion, loss reserves caused net income to decline from the prior an increase of 4% over fiscal 2019, and pre-tax income year. Client assets under administration increased 11% of $539 million, a 7% decrease compared to 2019. during the year to $930.1 billion, another record, lifted Record net revenues were driven by strong growth in by equity market appreciation and the net addition of assets in fee-based accounts and a solid net increase financial advisors in the Private Client Group segment. For in the number of financial advisors, partially offset by the fiscal year, we generated a return on equity of 11.9% the negative impact of lower short-term interest rates. and an adjusted return on equity of 12.5%,(1) both strong Fiscal 2020 concluded with records for PCG assets results, particularly given our robust capital position. We under administration of $883.3 billion, up 11%, and ended the year with shareholders’ equity of $7.1 billion and PCG assets in fee-based accounts of $475.3 billion, book value per share of $52.08, which increased 8% and up 16% over the end of fiscal 2019. The strong client 9%, respectively, over September 2019. asset growth in the year was predominantly driven by equity market appreciation and our continued success During the fiscal year, we increased our quarterly recruiting and retaining financial advisors across all of dividend 9% to $0.37 per quarter from $0.34 per quarter. our affiliation options. (1) “Adjusted net income” and “adjusted return on equity” are each non-GAAP financial measures. Please see the “Reconciliation of non-GAAP financial measures to GAAP financial measures” on page 40 of Form 10-K for a reconciliation of our non-GAAP measures to the most directly comparable GAAP measures, and for other important disclosures. 4 RAYMOND JAMES ANNUAL REPORT 2020 We ended the year with a record 8,239 financial advisors OUR VISION affiliated with the firm, up a net 228 advisors. This was a solid result, especially given delays in recruiting and onboarding of advisors during the onset of the COVID-19 pandemic. During the year, financial advisors with over $275 million of trailing Our vision is to be a financial 12-month production and over $40 billion of assets at their prior services firm as unique as the firms affiliated with Raymond James domestically. Our financial advisor recruiting pipeline is strong across all our affiliation people we serve, transforming options, and a 7% sequential increase of assets in fee-based lives, businesses and accounts will be a tailwind to start fiscal 2021. communities through the power In the Capital Markets segment, record net revenues of $1.29 of personal relationships and billion increased 19%, and record pre-tax income of $225 million increased 105% over fiscal 2019. Results in the Capital Markets professional advice. segment were driven by record fixed income brokerage revenues and record investment banking revenues due to broad- based strength in underwriting and mergers and acquisitions activity. Fixed income brokerage revenues benefited from a high level of client activity, particularly with small- and mid- sized depositories, as these clients are flush with deposits OUR MISSION while lending remains muted. These conditions have persisted and should bolster fixed income brokerage revenues in early fiscal 2021. If markets remain conducive, we remain cautiously optimistic on investment banking results in the coming year as Our business is people and activity levels remain strong, and we have continued to enhance their financial well-being. our platform by adding senior talent throughout the year. We are committed to helping The Asset Management segment drove record net revenues of $715 million, which were up 3%, and record pre-tax income individuals, corporations and of $284 million, which increased 12% over fiscal 2019. Record institutions achieve their unique net revenues were driven by growth in financial assets under management, which rose 7% to $153.1 billion at the end of goals, while also developing the fiscal year. The annual growth in financial assets under and supporting successful management was attributable to strong net inflows in fee- professionals, and helping our based accounts in the Private Client Group and to equity market appreciation, which more than offset net outflows for Carillon communities prosper. Tower Advisers. Carillon Tower Advisers acquired Portfolio Risk Insights and Solutions Management, an innovative financial risk analytics platform, which will provide additional tools to evaluate risk and enhance reporting and insights for our partner affiliates and their autonomous investment teams. Asset Management results should be positively impacted by higher financial assets under management as long as the equity markets remain resilient. 5 RAYMOND JAMES ANNUAL REPORT 2020 OBSTACLE AND OPPORTUNITY Raymond James Bank net revenues of $765 million Complementing the strong performance within our decreased 10%, and pre-tax income of $196 million businesses, we also achieved several other notable decreased 62%, compared to fiscal 2019. Net loans grew accomplishments during the fiscal year: 1% to end the fiscal year at $21.2 billion, as lending to clients of PCG was partially offset by a decline in • Giving back to our communities is an essential aspect corporate loans. This was largely due to the proactive of our mission, and this commitment was all the sales of nearly $700 million of loans in sectors we more apparent in the midst of the COVID-19 crisis. believe are most vulnerable to the COVID-19 pandemic. Between associate contributions and a company Net interest income declined, primarily due to the match, Raymond James raised nearly $6.5 million for decrease in short-term interest rates, which caused the communities across the country through its annual bank’s net interest margin to decline 69 basis points to United Way campaign. Additionally, our associates 2.63% in fiscal 2020 from 3.32% in fiscal 2019. Despite raised more than $540,000 for the American Heart relatively low nonperforming assets of 0.10%, the Association through the 2019 Heart Walk. While annual bank loan loss provision grew to $233 million the firm’s annual Raymond James Cares Month in response to the rapid and widespread economic volunteering looked different this year due to the deterioration caused by COVID-19.