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ROGERS COMMUNICATIONS INC. 2013 ANNUAL REPORT WIRELESS CABLE MEDIA ROGERS.COM AT A GLANCE OUR BUSINESS Rogers Communications Inc.. is a diversified Canadian telecommunications and mem dia compana y. Rogers Wireeless is CaC nadaa’ss laargeg st wireless voice and data telecommunications seervicese provider and tht e counntry’s onlyy natioi nal carrier operating on the combined world standard GSMM/HSPS A+A /LLTE techc nooloogy platforms. RRogers Cable is a leading Canadian cable services provider, offeringg high-speeed InI ternnett access, cablel television, and telephony products, and together with Rogers Business Solutions, providdese businness tet lecom, networking, hosting, managed services and IP solutions to small, medium and lal rgr e ennterrprise, government and carrier customers. Rogers Media is Canada’s premier group off categorry-lel ading broadcast, specialty, print and online media assets, with businesses in radio and televisionn broadcasting, televised shopping, sports entertainment, magazine and trade journal publishingg ana d digital media. We are publicly traded on both the TSX and NYSE stock exchanges and are included ini thee S&P& /TSX 60 Index of the largest publicly traded companies in Canada. DELIVERING ON OUR COMMITMENTS IN 2013 FREE CASH FLOW DIVIDEND OPERATING FAST AND RELIABLE GENERATION GROWTH EFFICIENCIES NETWORKS WHAT WE SAID: Deliver another WHAT WE SAID: Increase WHAT WE SAID: Implement WHAT WE SAID: Maintain year of significant consolidated cash returns to shareholders productivity improvement Rogers leadership in network pre-tax free cash flow. consistently over time. initiatives to capture sustainable technology and innovation. operating efficiencies. WHAT WE DID: Generated WHAT WE DID: Increased the WHAT WE DID: Rogers was $2.0 billion of pre-tax free cash annualized dividend per share WHAT WE DID: Reduced operating named both the fastest wireless flow in 2013, supporting the 10% from $1.58 to $1.74 in 2013. expenses for the combined Wireless network and the fastest significant investments and cash Further increased the dividend and Cable segments, excluding the broadband ISP in Canada we returned to shareholders by 5% to $1.83 in February 2014. cost of wireless equipment sales, by by PCMag.com. during the year. approximately 1% from 2012 levels. DATA REVENUE HIGHER VALUE EVOLVE AND ENHANCE ENHANCE AND STRENGTHEN GROWTH WIRELESS SUBSCRIBERS TELEVISION PLATFORM THE CORE BUSINESS WHAT WE SAID: Generate WHAT WE SAID: Continue the WHAT WE SAID: Invest in the WHAT WE SAID: We will make double-digit wireless and growth in our smartphone evolution of our current TV strategic investments to expand broadband data growth consistent subscriber base to drive wireless platform and extend our video and strengthen the core with our data usage monetization data revenue and ARPU. offerings to new platforms. business. strategy. WHAT WE DID: Activated nearly WHAT WE DID: Launched NextBox WHAT WE DID: Executed WHAT WE DID: Grew wireless 2.7 million smartphones, helping 3.0 delivering a superior TV strategic acquisitions including and broadband data revenues by bring smartphone penetration experience and leveraged the Mountain Cable, data centre and 17% and 16%, respectively over to 75% of postpaid subscriber success of Rogers AnyPlace TV, hosting assets, theScore and 2012 levels. base. our Internet and mobile valuable, high profile sports on-demand TV service. content. COONTENTS 2 Letetterers to Shareholderse 24 Management’s Discussion and Analysis 91 Consolidated Statemennts of Financial Position 4 Stratetegicc Objecje tives andnd VaV luel Drivers 88 Management’s Responsibility for Financial Reporting 92 Consolidated Statemenmem ts of 5 WhyW Investti in Rogeog rs Changes in Sharehoeh lders’ Equitity 88 Independent Auditors’ Report of 6 Connecn t Likeke Neeverve Before Registered Public Accounting Firm 93 Consololidadated StS atemenents of CasC h Flows 16 Corporaate Sociai l Responson ibiib lity 89 Consolidated Statements of Income 944 Notes to Consolidadatedd Financiac l StStatemt ents 18 Corporate GoG vernance 90 Consolsos idadated Statements of 200 DirDi ectors and Senien or Executivee Officefic rs Comprehensive Incoome 126 Corporrate and Sharh ehoeh lder Infoformation 2013 CONSOLIDATED REVENUE AND ADJUSTED OPERATING PROFIT PROFILE REVENUE ADJUSTED OPERATING PROFIT WIRELESS 57% WIRELESS 61% CABLE 27% $12.7 $5.0 CABLE 33% BILLION BILLION MEDIA 13% MEDIA 4% BUSINESS SOLUTIONS 3% BUSINESS SOLUTIONS 2% FOR A DETAILED DISCUSSION OF OUR FINANCIAL AND OPERATING METRICS AND RESULTS, FINANCIAL HIGHLIGHTS 2013 PLEASE SEE THE ACCOMPANYING MD&A LATER IN THIS REPORT. FINANCIAL HIGHLIGHTS IFRS CDN GAAP (IN MILLIONS OF DOLLARS, EXCEPT PER SHARE, SUBSCRIBER AND EMPLOYEE DATA) 2013 2012 2011 2010 2009 Revenue $ 12,706 $ 12,486 $ 12,346 $ 11,999 $ 11,537 Adjusted operating profit 1 4,993 4,834 4,739 4,668 4,407 Adjusted operating profit margin 1 39% 39% 38% 39% 38% Adjusted net income 1 1,769 1,781 1,736 1,704 1,569 Adjusted diluted earnings per share 1 3.42 3.41 3.17 2.94 2.53 Pre-tax free cash flow per share 1 3.97 3.91 3.63 3.79 3.09 Annualized dividend rate at year-end 1.74 1.58 1.42 1.28 1.16 Total assets 23,601 19,618 18,362 17,033 17,018 Long-term debt (includes current portion) 13,343 10,789 10,034 8,654 8,464 Shareholders’ equity 4,669 3,768 3,572 3,760 4,273 Market capitalization of equity 24,903 23,346 20,736 19,435 19,476 Wireless subscribers (000s) 9,503 9,437 9,335 8,977 8,494 Television subscribers (000s) 2,127 2,214 2,297 2,305 2,296 Internet subscribers (000s) 1,961 1,864 1,793 1,686 1,619 Cable telephony subscribers (000s) 1,153 1,074 1,052 1,003 937 Number of employees 28,026 26,801 28,745 27,971 28,985 1 For a definition of these measures (which are non-GAAP) see “Non-GAAP Measures” in Management’s Discussion and Analysis. TOTAL SHAREHOLDER RETURN TEN-YEAR COMPARATIVE TOTAL RETURN: 2004–2013 ONE-YEAR COMPARATIVE TOTAL RETURN: 2013 RCI.B RCI.B 470% 11% ON TSX ON TSX TSX TSX TELECOM 193% TELECOM 11% INDEX INDEX S&P S&P TELECOM 119% TELECOM 11% INDEX INDEX S&P/TSX S&P/TSX COMPOSITE 115% COMPOSITE 13% INDEX INDEX 2013 ANNUAL REPORT ROGERS COMMUNICATIONS INC. 01 ROGERS COMMUNICATIONS INC. AT A GLANCE ROGERS COMMUNICATIONS Rogers Communications (TSX: RCI; NYSE: RCI) is a diversified Canadian telecommunications and media company. As discussed in the following pages, Rogers Communications is engaged in the telecom and media businesses through its primary operating segments Rogers Wireless, Rogers Cable, Rogers Business Solutions and Rogers Media. ROGERS COMMUNICATIONS WIRELESS CABLE BUSINESS SOLUTIONS MEDIA WIRELESS SEGMENT Rogers Wireless provides wireless voice and data communications services across Canada to approximately 9.5 million customers under the Rogers Wireless, Fido and chatr brands. Rogers Wireless is Canada’s largest wireless provider and the only national carrier operating on the combined global standard GSM/HSPA+/LTE technology platforms. Rogers Wireless is Canada’s leader in innovative wireless services, and provides customers with the best and latest wireless devices and applications and the fastest network speeds. Rogers Wireless also provides seamless wireless roaming across the U.S. and more than 200 other countries, and is the Canadian leader in the deployment of mobile commerce and machine- to-machine communications. CABLE AND BUSINESS SOLUTIONS SEGMENTS Rogers Cable is a leading Canadian cable services provider, whose service territory covers approximately 4.0 million homes in Ontario, New Brunswick and Newfoundland representing approximately 30% of the Canadian cable market. Our advanced digital hybrid fibre-coax network provides market leading high- speed broadband Internet access speeds, the most innovative selection of digital television and online viewing and telephony services to millions of residential and small business customers. Together with Rogers Business Solutions, it also provides scalable carrier-grade business telecom, networking, hosting and managed data services, and IP connectivity and solutions to medium and large enterprise, government and carrier customers. MEDIA SEGMENT Rogers Media is Canada’s premier destination for category-leading television and radio broadcasting, sports entertainment, publishing, and digital media properties. Television assets include national City network which reaches more than 80% of Canadians, five OMNI Television multilingual channels, seven regional and national Sportsnet channels, as well as specialty channels FX Canada, OLN, The Biography Channel and G4. Rogers Media also owns The Shopping Channel, Canada’s only nationally televised and online shopping service. It operates more than 50 Canadian radio stations, publishes 50+ well known consumer and business magazines, and owns a suite of digital media properties. Media owns the Toronto Blue Jays Baseball Club and Rogers Centre, Canada’s largest sports and entertainment facility. Rogers also holds a 37.5% investment in Maple Leaf Sports & Entertainment, owner of NHL Toronto Maple Leafs, NBA Toronto Raptors and MLS Toronto FC. REVENUE ADJUSTED OPERATING PROFIT 2013 REVENUE ($ IN BILLIONS) ($ IN BILLIONS) $12.7 billion 2013 12.7 2013 5.0 WIRELESS 57% CABLE 27% 2012 12.5 2012 4.8 $12.7 BILLION MEDIA 13% 2011 12.3 2011 4.7 BUSINESS SOLUTIONS 3% REVENUE ADJUSTED OPERATING PROFIT 2013 REVENUE ($ IN BILLIONS) ($ IN BILLIONS) $7.3 billion 2013 7.3 2013 3.2 POSTPAID VOICE 46% DATA 44% 2012 7.3 2012 3.1 $7.3 BILLION 2011 7.1 2011 3.0 EQUIPMENT 7% PREPAID VOICE 3% REVENUE ADJUSTED OPERATING PROFIT
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