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Trade Show Networking Visit the exhibit hall where vendors from all over the country will be showcasing Wednesday Night their latest products and solutions. Find out about the latest services, ๏Reception brought to you by your exhibitors technologies, applications and resources ๏Dinner & Awards Gala, benefiting Children’s Miracle Network available to improve your credit union. ๏Entertainment by Holly Williams Win prizes and make new connections.

Talking Business Breakfast & Thursday Afternoon Luncheon Private Exhibits ๏Past League Chairmen Two decision-makers from each credit ๏All attendees and registered guests union are invited to sign up for the Talking Business Breakfast and Private Thursday Night Exhibits. You'll enjoy a networking breakfast with exhibitors in a casual On your own - explore Nashville or meet up with exhibitors to continue the atmosphere, followed by an hour of conversation. private exhibit hall time. Entertainment HOLLY WILLIAMS is a singer / songwriter who lives with her artist / musician husband Chris Coleman, daughters Stella June and Lillie Mae, and son Arlo in Nashville, Tennessee. She has released three critically-acclaimed albums, and also owns two of Nashville’s best retail spots: H. Audrey and White’s Mercantile.

Both stores show off her “exquisite taste”, as described by gal-pal and shopper . One, H.Audrey, is arguably Nashville’s most beloved women’s clothing boutique, and the other,

White’s Mercantile, is a completely curated shop stocked with Holly’s favorite items that she’s found while spending much of her life on the highway playing music to adoring fans. She describes White’s as a “general store for the modern-day tastemaker”. She may be from a famous family–country legend Jr. is her father–but don’t expect rhinestones and cowboy hats. Holly’s style embodies a modern- day chic simplicity fitted for shoppers around the globe.

PRESENTATIONS Branches are Dead to Me. Long Live Phone, Internet and Mobile! If you are hoping for members to drive to your branch to sit down in front of your lender in order to increase direct lending results you are living in the past. The future success of lending and sales at your credit union will be directly tied to your ability to:

๏Maximize the phone, Internet and Mobile delivery channels ๏Hire great employees and put them in the correct jobs

Brett Christensen ๏Speed up your lending process with technology ๏Increase your use of electronic signatures ๏Develop a strong outbound sales program

Financial Services Mega Trends: Welcome to a Whole New World FinTech’s, the Internet of Things, and Mobile Banking reimagined. Becoming data-smart is the key to understanding changing financial services.

With more than 30 years of financial services experience, Mark is a highly respected industry thought-leader and a renowned public speaker. He is the founder and CEO of Sievewright & Associates, offering research, consulting and speaking services designed to help credit unions design and execute successful business growth strategies Mark Sievewright

Employment Law Update: Hot Issues 2019 John Bode concentrates his practice on labor relations and employment opportunity. For more than three decades, John has served as lead trial counsel in numerous cases before state and federal agencies and courts and the National Labor Relations Board. He has extensive experience representing many prominent national, regional and Tennessee employers in union organizing campaigns, collective bargaining, arbitrations, strikes, decertification petitions, wage and hour and other state and federal audits. John Bode Tentative Agenda Check our website, www.yourleague.org, for the most up-to-date information.

Wednesday, May 8 11:30 a.m. - Golfers Lunch

12:30 p.m. - Golf Tournament

3:00 p.m. - 6:00 p.m. Registration

6:00 p.m. - 7:00 p.m. Opening cocktail reception

7:00 p.m. - 9:30 p.m. Tennessee Credit Union League Awards Gala*

7:00 p.m. Tennessee Credit Union League Awards Dinner, Gala

8:00 p.m. Entertainment by Holly Williams

*Proceeds will benefit the Children's Miracle Network.

Thursday, May 9 7:30 a.m. – 3:30 p.m. Registration Open

Talking Business Breakfast – Tickets Required

Talking Business Private Exhibits – Tickets Required

Exhibit Hall open to all registered attendees and registered guests

Financial Services Mega Trends: Welcome to a Whole New World

Employment Law Update: Hot Issues 2019

Branches Are Dead to Me— Long Live Phone, Internet and Mobile!

Friday, May 10 7:30 a.m. – 3:30 p.m. Registration Open

7:30 a.m. – 8:00 a.m. Voting Delegate Registration

TCUL Annual Meeting

Employees: A Gateway for Social Engineers (Scams and Fraud)

The Hispanic Market Opportunity

Moments Matter

12:00 p.m. Concluding Remarks and Prizes Employees: A Gateway for Social Engineers (Scams and Frauds) James is a risk management consultant for CUNA Mutual Group. In this role, he is responsible for assisting credit unions in identifying areas of risk in their operations and recommending appropriate controls to reduce loss exposures. He serves credit unions in Georgia, Alabama, and Mississippi. Bullard also serves as a subject matter expert for member business lending. Following a 23 year banking career, Bullard held consultant positions at Solomon Edwards Group and Promontory Financial. He joined CUNA Mutual Group in 2012. James Bullard CUNA Mutual Group

The Hispanic Market Opportunity The Hispanic community is one of the largest, fastest-growing, youngest and most financially underserved markets in the U.S. Serving the untapped Hispanic market is a viable business model that also fulfills our philosophical mandate of helping low wealth households and those who are excluded from financial services. This session will describe the Hispanic market potential, its attributes and how having a comprehensive growth and service strategy can help your credit union grow and provide financial access to this community.

Víctor Corro

Moments Matter In Moments Maer, Sanderson discusses lessons learned from the Miracle on the Hudson and how one defining moment in your life can create your lifeme of purpose. A firsthand account of his experience aboard US Airways Flight 1549 appears in the book “Brace for Impact: Miracle on the Hudson Survivors Share Their Stories of Near Death and Hope for New Life”.

Dave Sanderson Registration

Member Registration $699 Early Bird Registration $599 for registrations received by Monday April 22 Free* for Credit Unions with less than $5 million in assets. (*Guests and golf not included.)

Registration is limited to league-affiliated credit union personnel and their directors.

Golf Guest registration $169 Gaylord Springs Golf Links Registration includes Reception, Dinner and Entertainment, Exhibit hall, Thursday Lunch, Closing speaker and Prize give-aways. 18 holes, 6842 yards Par for course: 72 Guest registration excludes credit union personnel, credit union directors, Designed by Larry Nelson vendors and exhibitors

Young Professionals $100 Young professionals 40 and under—don’t miss this opportunity to experience the Tennessee Credit Union League Annual Convention. First- time young professional attendees are eligible for a one-day special rate to attend the Thursday, May 9, 2019, sessions, lunch, and exhibit hall.

Golf $149 Includes golf fees, cart, practice range, lunch, beverages, snacks, give- aways and prizes.

Golf is available to registered attendees, registered guests and registered exhibitors.

Attire Business casual. Be sure to bring a sweater, as personal comfort levels vary.

Questions or Special Needs Call your CU Information Center at 800-572-7359 or 423-899-2425, extension 1208. Or e-mail Kim Bohannon at [email protected]. Lodging Cancellation Refunds will be issued until Friday, April 26, less a $75 administration fee Gaylord Opryland Resort & per person. Substitutions accepted anytime. All cancellations and Convention Center substitutions must be submitted in writing. 2800 Opryland Drive Nashville, Tennessee 37214 USA Continuing Education Credits Continuing education credits may be awarded by your professional licensing association/organization or even your college/university for Rate $219 participation in this conference. Upon request, we will provide proof of Check-In 3 p.m attendance, course material, etc, just pick up a request form from the Check-Out 12 p.m. registration desk. Cut-Off April 23, 2019