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Michigan Health Centers and MPCA Members 2013 / 2014 DIRECTORY

MICHIGAN

ASSOCIATIONCare MICHIGAN www.mpca.net ASSOCIATIONCare 517.381.8000

September 2013 The most up-to-date version of this publication is available online at www.mpca.net.

Data for Section 330 funded Health Centers and FQHC Look-Alikes listed in this directory is derived from the U.S. Department of Health and Human Services’ Health Resources and Services Administration’s Uniform Data System (2012), or provided by the organizations. Data listed for other organizations was provided by the organizations.

Michigan Primary Care Association’s (MPCA) federal grant program titled “State and Regional Primary Care Associations” allows MPCA to provide technical assistance and support to health centers in Michigan and is 100% funded by federal dollars at a current annual level of $1,069,988.00. Page Table of Contents 5 About MPCA T TableTable of of Contents Contents 11 About Health Centers able of C 14 Advantage Health Centers 16 Alcona Health Center Lincoln 18 American Indian Health & Family Services of Southeastern Michigan, Inc. Detroit 20 Baldwin Family Health Care Baldwin 22 Bay Mills Health Center Brimley 24 Cassopolis Family Clinic Cassopolis 26 Center for Family Health Jackson 28 Cherry Street Health Services Grand Rapids 30 Community Health & Social Services Center (CHASS) Detroit ontents 32 Covenant Community Care Detroit 34 Detroit Community Health Connection Detroit 36 Community Services Algonac 38 East Jordan Family Health Center East Jordan 40 Family Health Center, Inc. Kalamazoo 42 Family Health Center of Battle Creek Battle Creek 44 Family Medical Center of Michigan Temperance 46 Genesee Community Health Center Flint 48 Hackley Community Care Center Muskegon 50 Hamilton Community Health Network Flint 52 Health Centers Detroit Medical Group Detroit 54 Health Delivery, Inc. Saginaw 56 Ingham Community Health Centers Lansing 58 InterCare Community Health Network Bangor 60 Mercy Health-Saint Mary’s Community Health Centers Grand Rapids 62 MidMichigan Community Health Services 64 Muskegon Family Care Muskegon 66 Northwest Michigan Health Services, Inc. Traverse City 68 Oakland Integrated Healthcare Network Pontiac 70 Oakland Primary Health Services Pontiac 72 St. John Providence Health System Warren 74 Sterling Area Health Center Sterling 76 The Wellness Plan Medical Centers Detroit 78 Community Health Service, Inc. Hillman 80 Traverse Health Clinic Traverse City 82 Upper Family Health Center Gwinn 84 Upper Peninsula Association of Rural Health Services, Inc. Marquette 86 Wayne County Healthy Communities Health Center Hamtramck 88 Western Wayne Family Health Centers Inkster Table of Contents • 3 • • 4 • Michigan Health Center Sites*

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36 Health Center organizations operate over 220 sites across Michigan WHO WE ARE, WHAT WE DO A bout MPCA Table of Contents Michigan Primary Care Association (MPCA) is a leader in building a healthy society in which all residents have convenient and affordable access to quality health care. Our mission is to promote, support, and develop comprehensive, accessible, and affordable community-based primary health care services to everyone in Michigan. For over 30 years, MPCA has been the voice for Health Centers and other community-based providers in Michigan. MPCA got its beginnings in the late 1970s as a networking organization of Health Centers and stakeholders interested in fostering primary care in rural underserved communities across the state. With the realization that urban communities also had great health care needs, the Association quickly broadened its scope to include urban Michigan communities as well. Today, 36 Michigan Health Center organizations provide quality, affordable, comprehensive primary and preventive health care for over 600,000 patients annually at more than 220 sites across the state. Information about Health Centers begins on page 11.

MEMBERSHIP Active membership is open to providers of primary care, and comprehensive, community-based organizations, including organizations and individuals which support MPCA’s mission. Associate membership is open to individuals or organizations that do not provide primary care and that support the mission of MPCA. Student membership is available to any student enrolled in a secondary or post-secondary Michigan institution. Visit www.mpca.net for more information.

OUR SERVICES u Clinical Support & Quality Improvement A core focus of MPCA’s Clinical Services Department is to support the delivery of quality primary health care services in Michigan through training and support in: Patient Centered Medical Home recognition and sustainability, meaningful use incentives, data driven quality improvement processes, Uniform Data System (UDS) clinical measures, evidence-based chronic disease management, patient safety, and infectious disease and immunization health care initiatives. u Communications MPCA communicates internally and externally through our website, blog, weekly eUpdate, and social networking sites. We also host communication networks to promote information sharing, educational opportunities, and peer-to-peer networking among Health Center staff.

About MPCA • 5 • • 6 • u Community Development With the goal of 100% access to health care in Michigan and zero health disparities, MPCA assists communities in determining the best approach to providing access to care. u Community HealthCorps This statewide program focuses on Healthy Futures through AmeriCorps member service in Health Centers. Priority areas include access to care, disease prevention, health promotion initiatives, other unmet health needs, and volunteer recruitment and development. u Data Analysis MPCA analyzes a variety of data to highlight the need for redistributing the supply of primary care, dental health, and mental health professionals to areas with the highest need; support proposals presented to grantmakers, policymakers, legislators, and partner organizations; and identify trends and interventions to improve the health of underserved communities and vulnerable populations. u Education & Training MPCA hosts education and training events throughout the year to strengthen and improve the ability of Michigan Health Centers to deliver high-quality health care to medically underserved communities. u Emergency Management MPCA works with local, state, and national partners to assist Michigan Health Centers in emergency management planning and response, and provides information to partners about the role of Health Centers in their community at all times, and the potential role of Health Centers in the event of an emergency. u Outreach & Enrollment MPCA provides training and peer learning opportunities, offers technical assistance, and curates resources across a wide spectrum of health coverage programs including Medicaid, MIChild, and health plans offered in the new Health Insurance Marketplace. MPCA’s outreach, education, and enrollment services support Michigan Health Centers and other partners in providing community-based assistance for patients and community members to gain and maintain access to comprehensive, affordable health insurance coverage. u Policy & Advocacy MPCA works with policymakers and elected officials helping to create an environment in Michigan that assures all residents have access to medical, dental, and behavioral health services within their communities. Each year MPCA identifies legislative priorities that will improve the ability of Health Centers to provide quality health care services to all in need, and analyzes policies that may affect Health Centers and access to care. MPCA also advocates at the state and federal level, and educates its members about policy and legislative issues impacting Health Centers. u Special Populations MPCA works with members and partner agencies to better understand and respond to the needs of Michigan’s homeless individuals and families, residents living with HIV, and migrant and seasonal farmworkers.

A bout MPCA Table of Contents u Training & Technical Assistance MPCA’s technical assistance services help maintain and strengthen Michigan Health Centers, provide surveillance of policy and environmental factors, facilitate Health Center growth, improve clinical quality, leverage and enhance Health Center revenue, promote workforce development, and enhance the role of Health Centers as collaborating partners. u VirtualCHC & HIT Network VirtualCHC provides technology- based solutions for common needs of Health Centers. It offers access to hosted applications such as electronic health records, secure email, and general ledger over the Internet. It also can provide a powerful custom reporting solution, including working with Health Center staff on report development. Consulting services are available for anything from assisting with vendor selection to local IT support. VirtualCHC serves as a Health Center’s HIT department. u Workforce Development MPCA places a strong emphasis on developing and monitoring workforce development initiatives to increase the effectiveness of health professional recruitment and retention programs for MPCA and Michigan Health Centers.

Board of Directors MPCA is guided by a Board of Directors comprised of executive directors and other representatives of Michigan Health Centers. An Executive Committee consisting of a president, president-elect, treasurer, secretary, and Health Center Board Member Committee chair lead the Board of Directors.

7215 Westshire Drive, Lansing, Michigan 48917 www.mpca.net | 517.381.8000

About MPCA • 7 • • 8 • Staff

Dustin Barber, Network Administrator 517.827.0483 [email protected]

Brittany Beard, Program Specialist 517.827.0477 [email protected]

Kimberly A. Benjamin, PHR, Workforce Development Specialist 517.827.0468 [email protected]

Phillip J. Bergquist, CHCEF, Director of Health Center Operations 517.827.0473 [email protected]

Emily Carr, MPH, CHIPRA Program Specialist 517.827.0471 [email protected]

Andrea Charlton, MPH, MSW, CHCEF, Community Health Planning Manager 517.827.0475 [email protected]

Rebecca Cienki, MPH, Chief Operating Officer 517.827.0474 [email protected]

Neal Colburn, CPHIT, CPEHR, Director of Capital Development 517.827.0472 [email protected]

Bill Collin, MBA, CPME, IT Project Manager 517.827.0485 [email protected]

Michael Gleason, Network Administrator 517.827.0482 [email protected]

J. Ryan Grinnell, Program Coordinator 517.827.0884 [email protected]

Matt Herwaldt, CMA, Controller 517.381.8003 [email protected]

Megan Hewitt, CHIPRA Program Assistant 517.827.0479 [email protected]

Adam Hurd, Information Systems Specialist 517.827.0480 [email protected]

Dana Lawrence, Director of Communications & Grassroots Advocacy 517.381.9440 [email protected]

Barbara Lincoln, Training & Education Consultant 517.853.1062 [email protected] Kevin McGhee, AmeriCorps Program Specialist 517.827.0467 [email protected]

A bout MPCA Table of Contents Lynda Meade, MPA, Director of Clinical Services 517.827.0470 [email protected]

Katie Nearpass, Accounting Assistant 517.827.0478 [email protected]

Douglas M. Paterson, MPA, Director of State Policy 517.827.0463 [email protected]

Rob Pazdan, Director of Information Systems 517.827.0481 [email protected]

Natasha Robinson, MS Communications Specialist 517.827.0476 [email protected]

Erin Rogers, Office Administrator 517.827.0469 [email protected]

Diane Rydahl, RDA, Clinical Specialist 517.827.0486 [email protected]

Kristin Seyfert, Administrative Assistant 517.381.8000 [email protected]

Mazhar Shaik, MD, MBA, Chief Clinical Officer 517.827.0487 [email protected]

Kim Sibilsky, Chief Executive Officer 517.381.8001 [email protected]

Nancy Sting, MSA, Human Resources Generalist 517.381.8004 [email protected]

Wendy Stricklin, BSN, RN, Clinical Quality Consultant 517.827.0889 [email protected]

Faiyaz Syed, MD, MPH, Clinical Process Improvement Specialist 517.827.0887 [email protected]

Julie Tatko, MSW, Program Coordinator 517.827.0882 [email protected]

John Taylor, AmeriCorps Program Director 517.827.0464 [email protected]

Jon Villasurda, MPH, Policy Consultant 517.827.0465 [email protected]

Katherine Voss, MPH, Clinical Program Coordinator 517.827.0883 [email protected] • 9 • • 10 •

The fundamental principles on which Health Centers were established over 45 years ago set them apart from other providers of health care:

 u Located in or serve medically underserved areas or populations

u G overned by a community board composed of 51 percent or more of Health Center patients who represent the population served

u Provide comprehensive primary health care services as well as support services (e.g. education, translation, transportation) that promote access to health care

u Services available to all with fees adjusted based on ability to pay

u Meet strict performance and accountability requirements regarding administrative, clinical, and financial operations as established by the federal government

Michigan Health Centers are part of a nationwide network of 1,200 Health Centers spread across 50 states and all U.S. territories that provide care for over 22 million people in over 9,000 locations. The term “Health Center” is used to refer to A bout H ealthTable C enters of Contents Health Center Program grantees and Federally Qualified Health Center Look-Alikes

Of Michigan’s 36 Health Centers, 30 are Health Center Program grantees, 3 are FQHC Look-Alikes, and 3 are both a Health Center Program grantee and an FQHC Look-Alike. Each Health Center’s staffing models, facilities, scope of services, and approaches are tailored to meet the unique needs of its patients and surrounding communities. Many individuals have difficulty accessing medical care because of where they live, the language they speak, and their complex health care needs. Health Centers provide culturally appropriate health care that is close to where patients live, at times that are convenient, and in languages patients can understand. Health Centers have professionally trained health care teams. These teams may include board-certified or board-eligible , nurses, nurse practitioners, assistants, certified nurse midwives, medical assistants, mental health and substance abuse professionals, dentists, and dental hygienists. The clinicians of each team work together to provide a core of primary and preventive health services to individuals and families throughout all life stages, from pediatric through geriatric. Four types of Health Centers as described on page 12 are funded under Section 330 of the Public Health Service Act. These Health Centers are also called Federally Qualified Health Centers (FQHCs) and they must meet the following requirements: u Be located in or serve a Medically Underserved Area/Population (MUA or MUP) as designated by the Health Resources and Services Administration; health care is needed but scarce in these areas u Operate under a patient-majority board of directors u Provide comprehensive primary health, oral health, and mental health/substance abuse services, as well as supportive services such as translation and transportation assistance, that promote access to health care to everyone in the community in all stages of the life cycle u Charge uninsured patients for services on a sliding-fee scale that is based on their family size and income

About Health Centers • 11 • • 12 • SECTION 330E Community Health Centers Community Health Centers were developed in 1965 in response to community need for improved health services for inner city populations. As part of the federal government’s War on Poverty, funding was made available for communities to establish primary care centers to provide comprehensive health services, regardless of ability to pay. Although there have been many changes in the Health Center program over the years, its foundation remains the same—to provide high- quality primary and preventive health care to people in rural and urban medically underserved areas. Medical underservice is defined by a shortage of professionals or health services and high rates of poverty and infant mortality. It may also include special considerations, such as lack of Medicaid providers, lack of bilingual services, or a large percentage of uninsured persons.

SECTION 330G Migrant Health Centers Migrant Health Centers were established in 1962 to provide comprehensive primary care services to migrant and seasonal agricultural workers and their families in a culturally sensitive environment. Like Community Health Centers, Migrant Health Centers provide comprehensive health care services to their target population at a price that is affordable and regardless of insurance status. Migrant Health Centers use culturally-sensitive clinical protocols, bilingual health personnel, and lay outreach workers. In 2012, five Migrant Health Centers served 16,112 migrant and seasonal farmworkers in Michigan (approximately 18% of the state’s migrant and seasonal population).

SECTION 330H Health Care for the Homeless Centers Modeled after a demonstration project jointly funded by The Robert Wood Johnson Foundation and Pew Charitable Trust, the Health Care for the Homeless program was initiated in 1987 as part of the Stewart B. McKinney Homeless Assistance Act. In 1996, Congress passed the Health Centers Consolidation Act, which joined the Health Care for the Homeless program to the community, migrant, and public housing primary health care programs under a single authority called the Consolidated Health Center Program. The Health Care for the Homeless program provides federal grants to non-profit organizations to deliver primary health care and substance abuse services to homeless individuals and families. The Health Care for the Homeless program provides a multidisciplinary approach to the delivery of care by combining systems of primary care, substance abuse and mental health services, patient management, and education with aggressive outreach. Either through direct provision or through established links with other community agencies, eight Health Centers in Michigan operate Health Care for the Homeless programs and serve 21,545 homeless individuals (approximately 25% of the state’s homeless population).

SECTION 330I Public Housing Health Centers The Public Housing Primary Care Program was established to support the provision of accessible and comprehensive preventive and primary health care services to residents of public housing. Health promotion and disease prevention are emphasized, and primary health care services are provided on the premises of public housing developments or at other locations immediately accessible to residents of public housing. FQHC Look-Alikes A bout H ealthTable C enters of Contents Federally Qualified Health Center (FQHC) Look-Alikes are Health Centers that have been certified by the Centers for Medicare and Medicaid Services (CMS), based on recommendations provided by the Health Resources and Services Administration (HRSA)/Bureau of Primary Health Care (BPHC), as meeting all Health Center Program requirements. FQHC Look-Alikes do not receive funding under the Health Center Program. This certification makes them, like Health Center Program grantees, eligible for fair reimbursement through Medicaid and Medicare, participation in the 340B federal drug pricing program, and assists in recruiting and retaining providers through the National Health Service Corps and the State Loan Repayment Program.

Indian Health Services The most prominent provider of health services to American Indians is the Indian Health Service (IHS). The IHS provides both direct care and contract care to members of federally recognized tribes on or near federal reservations. The IHS funds two MPCA members— American Indian Health & Family Services of Southeastern Michigan, Inc. and Bay Mills Health Center—to provide urban Indians in and American Indians in Chippewa County, respectively, with comprehensive health care services, which include medical, community health, dental, and mental health/substance abuse services.

Ryan White CARE Title III Clinics Health care organizations funded under the Ryan White CARE Act Title III Early Intervention Services Program provide a comprehensive continuum of outpatient HIV primary care services including HIV counseling, testing, and referral; medical evaluation and clinical care; other primary care services; and referrals to other health services. Community Health Centers, Migrant Health Centers, and Health Care for the Homeless sites funded under Section 330 of the Public Health Service Act may receive Title III grants.

“Care received at Health Centers is ranked among the most cost-effective, and Health Centers reduce the need for more expensive hospital-based and specialty care, saving billions of taxpayer dollars.” - National Association of Community Health Centers

About Health Centers • 13 • 330E, 330H • 14 • Advantage Health Centers

Administration Site: 15400 W. McNichols St., Suite 400 2nd Floor, Detroit, MI 48235 313.835.5990 phone | 313.221.8217 fax | www.ahcdetroit.org

SITES Advantage Family Health Center Children’s Health Center 4777 E. Outer Dr., Detroit, MI 48234 79 W. Alexandrine, Detroit, MI 48201 313.416.6200 phone | 313.221.9799 fax 313.446.8880 phone 330E, 330H 330E, 330H Thea Bowman Children’s Dental Center Community Health Center 79 W. Alexandrine, Detroit, MI 48201 15400 W. McNichols St., Suite 100 313.833.2895 phone | 313.576.2534 fax Detroit, MI 48235 330E, 330H 313.835.5990 phone | 313.835.5920 fax 330E, 330H Waller Health Care for the Homeless Center 60 E. Warren, Detroit, MI 48201 313.416.6261 phone | 313.833.4397 fax 330E, 330H

2012 Utilization Rate Medical Dental Mental Health Patients 12,169 8,391 1,232 Encounters 33,980 16,727 2,613 Clinical 15.3 * 3.4 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 95.9% 99.9% 45% 50% 3.1% 1.8%

Service Area Metropolitan Detroit and surrounding areas *By contract

Advantage Health Centers SERVICES uBehavioral/Mental Health On-site and by referral; co-located Behavioral Health Services; Personal Action Toward Health (PATH) support groups uDental On-site and by referral uHealth Education On-site uHealth IT e-Prescribing, electronic health records uLaboratory On-site and by referral uMedical Primary care, /gynecology, uOutreach & Enrollment Plan First!, WIC, MOMS, Beacon Patient Health Navigators, Sew-Up the Safety Net Public Health Navigators, MIChild, MiBridges, IMPACT Conner Creek Healthy Living Program, Mother Nurture Breast Feeding Support, Ryan White HIV, pharmaceutical assistance programs; Health Insurance Marketplace uPCMH In process of achieving certification from NCQA (anticipated certification date for all sites is Sept. 2013) uPharmacy 340B and by referral uTranslation/Interpretation Confidential translation services available uTransportation Bus tickets, limited cab vouchers uX-ray By referral uOther HIV testing; social work services; family planning; pre-employment physicals; TB testing; substance abuse services; sports physicals; Breast & Cervical Cancer Control Program; voter registration AFFILIATIONS uEducation Programs AT Still Osteopathic Medical Student Placement Program; Dorsey Schools; ; and University of Detroit Mercy Nurse Practitioner Programs; St. John Providence Family Medicine Residency; Everest Institute, Kaplan Institute, and Cambridge medical assisting programs uHealth Systems/Hospitals St. John Providence Health Systems; Detroit Medical Center

EXECUTIVE STAFF Joseph W. Ferguson, MHA, FACHE Executive Director [email protected] Amy Evans, CMA Finance Director [email protected] Peter Dews, MD Medical Director [email protected] Thomas D. Rose, DMD Dental Director [email protected] Patricia Soares, RN, MPA Director of Clinical Services [email protected] Edna Jackson, RN Clinical Manager [email protected] Dionetta Richardson Grinter Revenue Cycle Manager [email protected] Wonner Lawson, BS, MHA Quality Initiatives Coordinator [email protected] Melissa DaSilva, RN, BS, BSN, MS Director of Operations [email protected] BOARD OF DIRECTORS Cynthia Taueg, MPH, DHA Duane Lewis, Esq President Katie M. Ziegler, JD, MMSci Christine Cocroft-Spotts, MA George Gaines (Emeritus) President-elect Kathy R. Harris, PhD (Emeritus) Eugene A. Gargaro III Treasurer Reginald Hamilton Leslie Bowman Corporate Secretary Claudette Bond, MBA Sister Xavier Ballance, MBA, FACHE Rick Ferguson Eric Gray

330E • 16 • Alcona Health Center

Administration Site: 177 N. Barlow Rd., P.O. Box 279, Lincoln, MI 48742 989.736.3020 phone | 989.358.3763 fax | www.alconahealthcenters.org

SITES Alcona Health Center Alcona Health Center Alpena Services Ossineke Services 1185 U.S.-23 North, Alpena, MI 49707 11745 U.S.-23 South, Ossineke, MI 49766 989.356.4049 medical phone 989.471.2156 phone | 989.358.3741 fax 989.358.3712 fax 330E 989.358.3946 dental phone Alcona Health Center 989.358.3950 pharmacy phone Tiger Health Extension 330E Alcona Elementary School Alcona Health Center 181 N. Barlow Rd., P.O. Box 279 Harrisville Services Lincoln, MI 48742 205 N. State St., Suite A, P.O. Box 130 989.736.8716 phone | 989.736.3776 fax Harrisville, MI 48740 330E 989.724.5655 phone | 989.358.3730 fax Community Health Center 330E of Alcona Health Center 3434 M-119, Suite C Lincoln Services Harbor Springs, MI 49740 177 N. Barlow Rd., Lincoln, MI 48742 231.348.9900 phone | 989.358.3780 fax 989.736.8157 phone | 989.358.3762 fax 330E 330E Lincoln Wildcat School Clinic Alcona Health Center 309 W. Lake St., Alpena, MI 49707 Oscoda Services 989.358.3998 phone | 989.358.5905 fax 5671 N. Skeel Dr., Suite 8 Oscoda, MI 48750 989.739.2550 phone | 989.358.3750 fax 330E

2012 Utilization Rate Medical Dental Mental Health Patients 18,897 3,616 1,485 Encounters 69,729 10,731 6,682 Clinical 25.67 14.04 6.56 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 46.5% 76.1% 27% 28% 22% 23%

Service Area All residents of Alcona, Iosco, Emmet, Alpena Counties

alconaAdvantage Health H Cealthenter Centers

SERVICES uBehavioral/Mental Health On-site psychiatry, behavioral health consultants, tele-psychiatry uDental On-site at Alpena and Oscoda Clinics uHealth Education individual and group visits for chronic disease management, smoking cessation, nutrition and weight loss programs uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory Blood draws on-site with tests analyzed at referral labs; sliding fee offered on reference labs uMedical Family practice, internal medicine, pediatrics, obstetrics, telemedicine uOutreach & Enrollment Community Health Worker enrolling Medicaid, Patient in Need, Pharmacy Program, Health Insurance Marketplace; DHS Community Partner uPCMH Lincoln, Harrisville, Oscoda, Ossineke, Alpena Blue Cross Blue Shield of Michigan (2010, 2011, 2102). Emmet is in process of being certified. uPharmacy On-site 340B pharmacies at Alpena and Lincoln Clinics; 340Beyond contract with local pharmacy; patient-in- need program with pharmaceutical companies uTransportation Volunteer uX-ray Basic screening on-site at Lincoln and Oscoda clinics uOther CPR, first-aid, two School-Based Health Centers, Children’s Advocacy Center, Community Health Worker, Children with Special Health Care Needs services AFFILIATIONS uEducation Programs University; Western Michigan University; MSU College of Human Medicine, College of Osteopathic Medicine; rural rotations for Medical and Physician Assistants at and University of Detroit Mercy; School of Dentistry; University of Michigan-Flint Department of Nursing uHealth Systems/Hospitals Alpena Regional Medical Center; St. Joseph Hospital, Tawas; McLaren Northern Michigan, Petoskey

EXECUTIVE STAFF Christine Baumgardner Executive Director [email protected] Thomas Marshall, MD Medical Director [email protected] Susan Hoes Finance Director [email protected] Nancy Spencer Clinical Operations Director [email protected] Cynthia Swise Administrative Operations Director [email protected] Ray Krause Pharmacy Director [email protected] Lea Krause Dental Operations Director [email protected] Brenda Motley Human Resources Director [email protected] Scott Stepanski Information Systems Director [email protected]

BOARD OF DIRECTORS Ann Boucher John McVeety Carolyn Brummond Chair Barb Berry Kathy Stepaniak Joe Plunkey Vice-chair Michael Richardson Charles Sherwin Joe Garber Treasurer/Secretary • 18 • IHS Title V Urban Indian Health Program American Indian Health & Family Services of Southeastern Michigan, Inc.

Administration Site: 4880 Lawndale St., Detroit, MI 48210 313.846.3718 phone | 313.846.0150 fax | www.aihfs.org

SITES American Indian Health & Family Services Medical Clinic 4880 Lawndale St., Detroit, MI 48210 313.846.6030 medical phone 313.846.2751 medical fax 313.846.3718 administration phone 313.846.0150 administration fax IHS

2012 Utilization Rate Medical Dental Mental Health Patients 575 26 190 Encounters 1,418 33 1,058 Clinical 1.55 * 4.66 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 49% 65% 46% 23% 8% 23%

Service Area American Indian/Alaskan Native families and underserved populations in Southeast Michigan (Wayne, Washtenaw, St. Clair, Macomb, Monroe, Oakland, Livingston Counties) *By contract

  americanAdvantage indian H healthealth &C entersfamily services of southeastern michigan SERVICES uBehavioral/Mental Health Outpatient mental health and substance abuse services, inpatient substance abuse treatment referral, trauma informed children’s mental health services uDental Dental services contracted through dental referral program (proof of American Indian status required, all others given local resources for dental services) uHealth Education Diabetes education & prevention; SNAP-ED nutrition education; exercise/fitness; Healthy Start program; lactation consulting; birthing classes; teen pregnancy prevention; youth alcohol, tobacco and other drug prevention; Garrett Lee Smith Suicide prevention program; HIV/AIDS; immunizations; sexually transmitted diseases; substance abuse relapse prevention; domestic violence (by referral) uHealth IT Patient management system, electronic health records, patient registry uLaboratory Blood draws and limited urine analysis; other labs sent out for analysis uMedical On-site primary health care services; diabetes management uOutreach & Enrollment M IChild, Healthy Kids, MOMS, Plan First!, Breast & Cervical Cancer Control Program, MiBridges includes Medicaid, food stamps, utility shut off and assistance with back rent/house payment, cash assistance, Adult Benefit Waiver, Health Insurance Marketplace uTranslation/Interpretation Anishnabemowin (Ojibwa, Odawa, Potawatomie), Spanish, Arabic uTransportation Limited uX-ray By referral to hospitals uOther Parenting programming, traditional healing, cultural programming AFFILIATIONS uEducation Programs Madonna University Nursing Program; University of Michigan School of Social Work; Wayne State University; Michigan State University uHealth System/Hospital Oakwood Hospital

EXECUTIVE STAFF Ashley Tuomi, MHPA Executive Director [email protected] Chasity Dial, MPA Operations Director [email protected] Harriet Little Clinic Manager [email protected] Nickole Fox, MA Director of Health Education & Prevention [email protected] Tina Louise, LLMSW Director of Behavioral & Recovery [email protected]

BOARD OF DIRECTORS John Lemire, JD Chair Conner Sandefur Marilyn Roubidoux, MD Vice-chair Jacqueline Livernois Joanne Sobeck, PhD Treasurer Katherine McClosky Marcia Ryan, RN, BS Secretary Stephen James, BA Sioux Trujillo 330E • 20 • Baldwin Family Health Care

Administration Site: 1615 Michigan Ave., Baldwin, MI 49304 231.745.2743 phone | 231.745.3690 fax | www.familyhealthcare.org

SITES

Baldwin Family Health Clinic Family Health Care Wilcox 1615 Michigan Ave., Baldwin, MI 49304 1035 E. Wilcox St., White Cloud, MI 49349 231.745.4624 phone | 231.745.5031 fax 231.689.5943 phone | 231.689.1590 fax 330E 330E Baldwin Teen Health Center Great Lakes Family Care 525 W. 4th St., Baldwin, MI 49304 520 Cobbs St., Cadillac, MI 49601 231.745.3116 phone | 231.745.3136 fax 231.775.6521 phone | 231.775.6447 fax 330E 330E Teen Health Center White Cloud Great Lakes Family Care McBain 555 E. Wilcox, White Cloud, MI 49349 117 N. Roland St., McBain, MI 49657 231.689.3268 phone | 231.689.1030 fax 231.825.2643 phone | 231.825.0161 fax 330E 330E Family Health Care Grant Hesperia Schools 11 N. Maple, Grant, MI 49327 School Nursing Program 231.834.0444 phone | 231.834.0200 fax 96 S. Division, Hesperia, MI 49421 330E 231.854.6185 phone | 231.854.6475 fax Teen Health Center Grant 330E 96 E. 120th, Grant, MI 49327 231.834.1350 phone 330E

2012 Utilization Rate Medical Dental Mental Health Patients 25,497 9,030 1,266 Encounters 98,084 24,190 4,202 Clinical 29.03 12.79 4.48 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 40.7% 70% 17.3% 31.8% 17.8% 32.4%

Service Area Lake, Newaygo, Wexford, Missaukee Counties

baldwinAdvantage famil Hy ealthhealth C careenters

SERVICES uBehavioral/Mental Health On-site counseling, state licensed outpatient substance abuse services, AAAHC accredited programs, limited licensed psychologist, Master’s prepared social workers, and certified addictions counselors on-site uDental On-site family dentistry plus prosthetics, limited oral surgery, and mobile school program uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uHealth Education Health screening, variety of prevention and community- based programs uLaboratory On-site and by referral uMedical Primary care; specialty care referral uOutreach & Enrollment Medicaid, Health Insurance Marketplace, patient assistance drug programs, Friendly Visitors, Respite services, CareTrak, Grandparents Raising Grandchildren, Parents as Teachers, Area Agency on Aging, Teen Pregnancy Prevention Initiative, Northern Michigan Substance Abuse Services uPCMH All sites certified with Blue Cross Blue Shield of Michigan (2010) uPharmacy Three in-house retail and 340B pharmacies and a Telepharmacy in Baldwin uTranslation Spanish uX-ray On-site and by referral uOther Dextro scanning on-site, outreach, renal dialysis on- site, Alzheimer respite services (congregate, in-home, overnight), geriatric assessment team, school-based Teen Health Center, occupational medicine, optometry AFFILIATIONS uEducation Programs ; Grand Valley State University; Michigan State University College of Nursing; University of Michigan; Baker College; University of Detroit Mercy uHealth Systems/Hospitals Gerber Memorial Health Services; Spectrum Health, Reed City Campus; Mercy Hospital, Cadillac

EXECUTIVE STAFF Kathy Sather, BSN, MBA President & CEO [email protected] Bonnie Mapes Chief Operating Officer [email protected] Virginia Brown, DO Chief Medical Officer [email protected] Gary Waterstredt [email protected] Anne Featherstone Chief Human Resources Director [email protected] Terri Vanias Executive Assistant [email protected]

BOARD OF DIRECTORS Corey VanFleet Chair Ruth Ann Harris Denise Bellamy Vice-chair Gerald Anderson Robert Fisher Treasurer Rev. Lawrence Doorn Eric Davidson Secretary Terry Fett Eric Rudert 330E, IHS • 22 • Bay Mills Health Center

Administration Site: 12124 W. Lakeshore Dr., Brimley, MI 49715 906.248.3204 phone | 906.248.3508 fax | www.baymillshealthcenter.com

SITES Bay Mills Health Center 12124 W. Lakeshore Dr. Brimley, MI 49715 906.248.5527 phone | 906.248.5765 fax 330E, IHS

2012 Utilization Rate Medical Dental Mental Health Patients 1,868 1,262 156 Encounters 8,239 3,465 946 Clinical 3.0 2.0 1.93 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 17% 45% 18% 10% 4% 68%

Service Area 55% tribal members, 45% non-tribal population of Chippewa County (includes Bay Mills, Chippewa, Dafter, Hulbert, Superior, Whitefish Townships)

baAydvantage mills health Health center Centers

SERVICES uBehavioral/Mental Health Psychiatry, mental health, and addiction counseling uDental Full-service dental including exams, x-rays, cleanings, fillings, check-ups, fluoride treatments, sealants, root canals, crown and bridge work, gum surgery, dentures, extractions uHealth Education Diabetes prevention and control; nutrition education; immunization education; home safety; women’s health education; men’s health education; infant health; sexually transmitted infections/diseases; substance abuse and tobacco abuse prevention education; Medicare & Medicaid enrollment education; mental health awareness uHealth IT e-Prescribing, electronic health records, patient registry uLaboratory On-site in conjunction with War Memorial Hospital uMedical Family practice, accredited for ambulatory and behavioral health care uOutreach & Enrollment Eligibility and enrollment assistance, including insurance plans through the Health Insurance Marketplace uPCMH Joint Commission Primary Care Medical Home uPharmacy On-site prescription and over-the-counter medications uX-ray On-site in conjunction with War Memorial Hospital uOther Specialty clinics offered throughout the year, such as well woman clinic, well man clinic, and well child clinic, sports physicals AFFILIATIONS uEducation Programs University of Michigan Dental Intern program; Lake State University RN and LPN programs; University of Minnesota-Duluth Indians in Medicine program uHealth Systems/Hospitals War Memorial Hospital

EXECUTIVE STAFF Vicki Newland Health & Human Services Director [email protected] Daniel Maloney, MD Medical Director [email protected] David Kempeinen, DDS Dental Director [email protected] Walt Parish Clinic Coordinator [email protected]

BOARD OF DIRECTORS Kurt Perron Tribal Chairman Joe LeBlanc Vice-chairman Richard LeBlanc Secretary John Paul Lufkins Treasurer Bucko Teeple Councilman

330E • 24 • Cassopolis Family Clinic

Administration Site: 109 School St., Cassopolis, MI 49031 269.445.3874 phone | 269.445.2076 fax | www.cassfamilyclinic.org

SITES Cassopolis Family Clinic 109 School St., Cassopolis, MI 49031 269.445.3874 phone | 269.445.2076 fax 330E Cassopolis Family Clinic Obstetrics & Gynecology 60 N. St. Joseph Ave., Niles, MI 49120 269.683.0300 phone | 269.683.0398 fax 330E Cassopolis Family Clinic Maternal Infant Health Program 60 N. St. Joseph Ave., Niles, MI 49120 269.683.6859 phone | 269.262.4035 fax 330E

2012 Utilization Rate Medical Dental Mental Health Patients 8,627 258 103 Encounters 29,504 641 243 Clinical 5.72* ** 0.5** Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 55% 80% 21.3% 39% 18.7% 21%

Service Area Cass County, Southeastern Berrien County *Plus contracted staff **By contract

Cassopolis family clinic

SERVICES uBehavioral/Mental Health On-site and by referral uDental By referral uHealth Education Diabetic patient education offered on-site uHealth IT e-Prescribing, practice management system, electronic health records uLaboratory Limited point-of-care testing on-site; phlebotomy on-site uMedical Primary care, obstetrics/gynecology, referral for specialty care uOutreach & Enrollment Medicaid, Healthy Kids, MOMS, Plan First!, Breast & Cervical Cancer Control Program, MIChild, sliding fee scale, Berrien Health Plan, Health Insurance Marketplace uPCMH Participating in CMS Medicare Demonstration Project (Cass site) uPharmacy By referral, Patient Prescription Assistance Programs, 340B with Walgreens uTranslation/Interpretation Spanish spoken on-site; United Health Service, South Bend, IN, assists with interpretation for hearing impaired uTransportation Available by request uX-ray By referral uOther Specialty clinics offered throughout the year, such as well woman clinic, well man clinic, and well child clinic; voter registration AFFILIATIONS uEducation Programs Southwestern Michigan College; Michigan State University; Frontier School of Midwifery, School of Family Nurse Practitioner uHealth Systems/Hospitals Lakeland HealthCare

EXECUTIVE STAFF Mary Geegan Middleton Executive Director [email protected] Stephen C. Miller, DO Medical Director [email protected] Adam R. Allsop, CPA Chief Financial Officer [email protected] Tammy M. Howard Chief Operating Officer [email protected]

BOARD OF DIRECTORS Robert Feldman President Laurie Fleming George Brossman Vice-president Dave O’Connor Shirley Lee Treasurer Tracy Hertsel Jeraldine Weston Secretary Adrienne Glover Marsha Ellis Leon Gilliam Karen Current 330E • 26 • Center for Family Health

Administration Site: 505 N. Jackson St., Jackson, MI 49201 517.748.5500 phone | 517.787.7990 fax | www.centerforfamilyhealth.org

SITES Center for Family Health Teen Health Center at Parkside (TCAP) 505 N. Jackson St., Jackson, MI 49201 Middle School at Parkside 517.748.5500 phone | 517.780.9286 fax 2400 Fourth St., Jackson, MI 49203 330E 517.788.6812 phone | 517.788.7722 fax 330E Center for Family Health at LifeWays 1200 N. West Ave., Jackson, MI 49202 Northwest Community Health Center 517.796.4550 phone | 517.783.2015 fax (opening Fall 2014) 330E Kidder Middle School 6700 Rives Junction Road Jackson High Health Center Jackson, MI 49201 Jackson High School 517.569.3200 phone 544 Wildwood Ave., Jackson, MI 49201 517.780.0838 phone | 517.780.0689 fax Center for Family Health Pharmacy 330E 505 N. Jackson St., Jackson, MI 49201 517.748.5400 phone | 517.748.5410 fax Northeast Health Center On-site Retail Pharmacy Northeast Elementary School 1024 Fleming Ave., Jackson, MI 49202 517.787.4361 phone | 517.787.4983 fax 330E

2012 Utilization Rate Medical Dental Mental Health Patients 22,533 10,894 370 Encounters 77,852 21,999 3,391 Clinical 21.05 6.13 5.93 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 52% 68% 25% 56% 7% 12%

Service Area Jackson County and surrounding areas

center for family health

SERVICES uBehavioral/Mental Health Psychiatry consults; Mental Health Specialist and Health Coaching provided by Master’s Level Social Workers uDental On-site at 505 N. Jackson St. location and Northeast Health Center; mobile dental (area schools) uHealth Education On-site uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory On-site draws uMedical Pediatrics, internal medicine, family practice, obstetrics/ gynecology, physical medicine, rehabilitation, uOutreach & Enrollment Medicaid, MOMS, Jackson Health Plan, MIChild, Breast & Cervical Cancer Control Program, Health Insurance Marketplace uPCMH Pending uPharmacy On-site uTranslation/Interpretation Yes uTransportation Yes uX-ray On-site, by referral uOther Nutrition counseling, voter registration AFFILIATIONS uEducation Programs Allegiance Health System Residency Program; Michigan State University (Midlevels and BSN); University of Michigan (Midlevels, BSN, Preventive Medicine Residency, Medical Students); Western Michigan University (Midlevels); Wayne State University (Midlevels); Lutheran Medical Center (Dental Residency); Jackson Community College (Nursing, Medical Assistants); Career Quest; Jackson Area Career Center; uHealth Systems/Hospitals Allegiance Health, Jackson

EXECUTIVE STAFF Molly Kaser President/CEO [email protected] Sara Benedetto Vice-president/COO [email protected] E. Dale Ernst, Jr. Vice-president/CFO [email protected] Sangeeta Sinha, MD, FACOG Chief Medical Officer [email protected] Sharon Rouse, DO Primary Care Medical Director [email protected] Sarah Malinda, DDS Lead Dentist [email protected]

BOARD OF DIRECTORS Ted Hilleary Chair R. Dale Moretz Gerald Grannan Immediate Past-chair Brenda Pilgrim Allan Padbury, DDS, MS Vice-chair Steven Hogwood Jeanne Wickens Treasurer Suzi Finch Betty Toll Secretary Lee Hampton William Patterson Jennifer White Lori Heiler 330E, 330G, 330H • 28 • Cherry Street Health Services Administration Site: 100 Cherry St. SE, Grand Rapids, MI 49503 616.965.8200 phone | www.cherryhealth.org

SITES Belknap Commons Health Center Montcalm Area Health Center 751 Lafayette NE, Grand Rapids 49503 1003 N. Lafayette, Greenville 48838 616.742.9945 medical | 616.742.9942 dental 616.225.9650 phone | 330E, 330G, 330H 330E, 330G, 330H Ottawa Hills High School Health Center Burton Health Center 2055 Rosewood SE, Grand Rapids 49506 2135 Buchanan SE, Grand Rapids 49507 616.776.5110 phone | 330E, 330G, 330H 616.247.3638 phone | 330E, 330G, 330H Southside Health Center Cherry Street Health Center 2303 Kalamazoo Ave. SE, Grand Rapids 49507 550 Cherry St. SE, Grand Rapids 49503 616.965.8390 phone | 330E, 330G, 330H 616.235.7272 medical | 616.235.7289 dental The Salvation Army Booth Clinic 330E, 330G, 330H 1215 E. Fulton, Grand Rapids 49503 Creston High School Health Center 616.459.9468 phone | 330E, 330G, 330H 1720 Plainfield NE, Grand Rapids 49505 School Linked Dental Program 616.776.5120 phone | 330E, 330G, 330H 101 Sheldon SE, Grand Rapids 49503 Ferguson Dental Center 616.776.2345 phone | 330E, 330G, 330H 101 Sheldon Blvd. SE, Grand Rapids 49503 School Linked Vision Program 616.776.2340 phone | 330E, 330G, 330H See to Succeed Heart of the City Health Center 100 Cherry St. SE, Grand Rapids 49503 100 Cherry St. SE, Grand Rapids 49503 616.776.2345 phone | 330E, 330G, 330H 616.965.8200 phone | 330E, 330G, 330H Union High School Health Center Heart of the City West 1800 Tremont, Grand Rapids 49504 201 Sheldon Blvd. SE, Grand Rapids, 49503 616.791.6593 (phone) | 330E, 330G, 330H 616.965.8200 phone | 330E, 330G, 330H Westside Health Center Leonard Street Counseling Center 669 Stocking NW, Grand Rapids 49504 1400 Leonard St. NE, Grand Rapids 49503 616.235.1480 phone | 330E, 330G, 330H 616.954.1991 phone | 330E, 330G, 330H Wyoming Health Center 2929 Burlingame SW, Wyoming 49509 616.965.8333 phone | 330E, 330G, 330H

2012 Utilization Rate Medical Dental Mental Health Patients 28,340 30,572 10,086 Encounters 84,158 75,309 53,822 Clinical 111.36 66.98 53.0 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 84.8% 97.7% 33.7% 53.9% 4.8% 7.6%

Service Area Western Michigan, Grand Rapids area including Kent, Ottawa, Ionia, Montcalm Counties



cherry street health services

SERVICES uBehavioral/Mental Health A full range of outpatient psychiatric care, psychosocial education, case management, and recovery support services uDental On-site preventive and restorative uHealth Education nutrition services; health education; diabetes education with Certified Diabetic Educator; tobacco cessation; lactation support uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory Quest, Spectrum Health uMedical Primary care, optometry, ophthalmology on-site; referral for specialty care uOutreach & Enrollment Medicaid and Medicare plans; Health Insurance Marketplace uPCMH Blue Cross Blue Shield of Michigan (2013): Cherry Street Health Center, Heart of the City Pediatrics, Montcalm Area Health Center, and Westside Health Center uPharmacy Heart of the City Pharmacy (on-site); 340B program; medication management therapy uTranslation/Interpretation Spanish and Vietnamese; others as needed uTransportation City bus line; transportation assistance based on eligibility uX-ray General radiology at Heart of the City Adult Medicine; dental x-rays available at all dental sites uOther On-site Maternal Infant Health Services; MOMS; Strong Beginnings; Supplemental Nutrition Program for Women, Infants & Children; registered dietitians; diabetes education; certified therapists; optometry; ophthalmology; voter registration AFFILIATIONS uEducation Programs Ferris State University; Grand Valley State University; Saint Mary’s; Spectrum Health Services Residency Programs; University of Michigan; Michigan State University College of Nursing; ; Calvin College; University of Detroit Mercy; Baker College; Grand Rapids Community College; uHealth Systems/Hospitals Spectrum Health; Mercy Health (Saint Mary’s); Metro Health

EXECUTIVE STAFF Chris Shea Chief Executive Officer [email protected] Linda Constantino Chief Financial Officer [email protected] Mike Reagan Chief External Relations Officer [email protected] Pat Davis Chief Operations Officer [email protected] Tasha Thomas Chief Clinic Operations Officer [email protected] Thomas Platt, MD Chief Medical Officer [email protected] Trish Roels, DDS Chief Oral Health Officer [email protected] BOARD OF DIRECTORS Kinfu Adisu Patricia Agosto Carolyn Avery President Scott Alfree Jan English David Smith Vice-president S. Russ Kinyon Serena Norris Allen Ten Hoor Treasurer Kimberly Lavender Hal Overly Ziyadah Shakir Secretary Maggie McGuinness Rachael Plumley R. Paul Clodfelder Director-at-Large Pamela Seales Richard Stevens Oscar Sanchez Hernandez Daniel Strube Marshall Suttles Amanda Villa Angela VanderHulst Allison Swets Jenna Wood Michael Wood 330E • 30 • Community Health & Social Services Center (CHASS)

Administration Site: 5635 W. Fort St., Detroit, MI 48209 313.849.3920 phone | 313.849.0824 fax | www.chasscenter.org

SITES CHASS Southwest Center 5635 W. Fort St., Detroit, MI 48209 313.849.3920 phone | 313.849.0824 fax 330E CHASS MidTown Center 7436 Woodward Ave., Detroit, MI 48202 313.556.9907 phone | 313.557.9711 fax 330E

2012 Utilization Rate Medical Dental Mental Health Patients 9,921 2,253 1,130 Encounters 28,024 4,344 2,987 Clinical 10.18 2.4 3.75 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 65% 84% 79% 12% 3% 7%

Service Area Highland Park, Hamtramck, Southwest Detroit and New Center area in Wayne County

community health & social services Center (CHASS) SERVICES uBehavioral/Mental Health Provided by Licensed Masters Social Workers (LMSWs) on- site; more serious and chronic mental health needs referred to local mental health services or Henry Ford Health System Behavior Health Services uDental On-site and by referral uHealth Education Health promotion/disease prevention activities provided on-site and in the community uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory On-site uMedical Primary care; referral for specialty care uOutreach & Enrollment Healthy Kids, MIChild, Plan First!, MOMS, Health Insurance Marketplace uPCMH In process of applying for Level 1 recognition uPharmacy On-site uTranslation/Interpretation Spanish uTransportation Direct on-site uX-ray Dental on-site; contract out all others uWIC On-site uOther Social services provided on-site or referred as needed; limited home health; occupational health services on-site and by referral; EPSDT and Supplemental Nutrition Program for Women, Infants & Children on-site; diabetes self-care education/management programs provided by REACH Detroit Partnership; domestic violence prevention, education, intervention services provided by LA VIDA Partnership; Medicaid Assistance Services; PHED; voter registration AFFILIATIONS uEducation Programs Henry Ford Family Medicine Residency Program; University of Michigan Schools of Medicine, Public Health, Nursing, and Social Work; Wayne State University Schools of Medicine and Pharmacy; Central Michigan University Physician Assistant Program; Madonna University School of Nursing; University of Detroit Mercy Physician Assistant School; Everest Institute Pharmacy Tech Program; Kaplan Institute Pharmacy Tech Program; Dorsey Institute CMA Training uHealth Systems/Hospitals Henry Ford Health System

EXECUTIVE STAFF J. Ricardo Guzman, LMSW, MPH Chief Executive Officer [email protected] Felix Valbuena, Jr., MD, FAAFP Chief Medical Officer [email protected] Marylu Villarreal, BBA Chief Operating Officer [email protected] Percola Brooks Chief Financial Officer [email protected] Erminia Ramirez, MSW, CSW Director of Community Relations & Outreach [email protected] Sherry Lawrence Clinic Manager-MidTown Center [email protected] Manuel Chavez, LMSW, DCSW, ACSW Social Work Supervisor [email protected] BOARD OF DIRECTORS Ismael Vargas Susan Hooks Brown Gloria Galvan Lenetta Walker Vice-chairperson Patrick Irwin Helen Cantu Michael Murray Treasurer Michael Plascencia Marina Salinas Secretary 330E • 32 • Covenant Community Care

Administration Site: 559 W. Grand Blvd., Detroit, MI 48216 313.554.1095 phone | www.covenantcommunitycare.org

SITES Covenant Community Care The Newton Clinic 5716 Michigan Ave., Detroit, MI 48210 at Clara W. Rutherford Academy 313.554.1095 medical phone (School-based Health Center) 313.554.3880 dental phone 16411 Curtis, Detroit, MI 48235 330E 313.838.6822 phone 330E Waterman Medical Clinic 1700 Waterman, Detroit, MI 48209 Covenant Community Care 313.841.1699 phone at Grace Community Church 330E 20901 Moross Rd., Detroit, MI 48236 313.626.2600 phone | 313.626.6205 fax Covenant Community Health Center 330E 27776 Woodward Ave. Royal Oak, MI 48067 248.556.4900 phone | 248.556.4950 fax 330E

2012 Utilization Rate Medical Dental Mental Health Patients 9,077 5,955 948 Encounters 21,124 11,981 1,952 Clinical 22.69 12.94 0.28 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 80% 92% 63.82% 29.25% 2.37% 4.55%

Service Area Metropolitan Detroit

covenant community care

SERVICES uBehavioral/Mental Health On-site uDental On-site; school-based mobile dental program uHealth Education On-site uHealth IT e-Prescribing, practice management system, electronic medical records uLaboratory On-site uMedical Primary care; obstetrics/gynecology; pediatrics uOutreach & Enrollment Medicaid, Supplemental Nutrition Program for Women, Infants & Children, Health Insurance Marketplace uPCMH In process of applying for designation uPharmacy On-site uTranslation/Interpretation Spanish uTransportation Available uX-ray Coming September 2013

AFFILIATIONS uEducation Programs University of Detroit Mercy; Wayne State University Medical School; Wayne State University College of Pharmacy uHealth Systems/Hospitals Beaumont Hospital; Detroit Medical Center; St. John Providence Health System; Oakwood Healthcare

EXECUTIVE STAFF Paul Propson Executive Director [email protected] Kim Carlson Chief Financial Officer [email protected] Jim Cole Chief Operating Officer [email protected] Lynn Eickholt, DDS Dental Director [email protected]

BOARD OF DIRECTORS Jim Russell President Leon Stevenson Bob Hoey Vice-president Dotti Sharp Katherine Keyser Treasurer Mary Jane Lubinski Graciela Villalobos Recording Samuel Spruill Secretary Zora Denson Samuel Rodriguez Semmeal Thomas Martin Smith 330E, Ryan White Part C Clinic • 34 • Ryan White Part A Primary Care Clinic Services Detroit Community Health Connection

Administration Site: 13901 E. Jefferson, Detroit, MI 48215 313.821.2591 phone | 313.822.4202 fax | www.dchcquality.org

SITES Dr. Feleta Wilson Health Center Nolan Family Health Center (formerly Bruce Douglas Health 111 W. 7 Mile Rd., Detroit, MI 48203 Center) 313.369.2600 medical phone | 6550 W. Warren, Detroit, MI 48210 313.366.5200 dental phone 313.897.7700 medical phone 313.369.2477 fax 313.361.3242 dental phone 330E 313.897.5991 fax Nolan Family Dental Center 330E 62 W. 7 Mile, Detroit, MI 48203 East Riverside Health Center 313.366.5200 phone | 313.366.5144 fax 13901 E. Jefferson, Detroit, MI 48215 330E 313.822.0900 phone | 313.822.0950 fax Northeast Guidance Center 330E 12800 E. Warren Ave., Detroit, MI 48213 Dr. Sophie Womack Health Center 313.343.2887 phone | 313.343.2889 fax (formerly Eastside Health Center) 330E 7900 Kercheval, Detroit, MI 48214 Woodward Corridor 313.921.5500 medical phone Family Medical Center 313.579.3242 dental phone 611 Martin Luther King Jr. Blvd. 313.922.0824 fax Detroit, MI 48201 330E 313.832.6300 phone | 313.832.8341 fax 330E Healthy Teen Community Care Center 611 Martin Luther King Jr. Blvd. Detroit, MI 48201 313.832.8060 phone | 313.832.2075 330E

2012 Utilization Rate Medical Dental Mental Health Patients 14,002 2,694 645 Encounters 45,829 6,558 1,871 Clinical 30.48 7.06 1.75 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 90.2% 91.4% 36.5% 52.8% 4.6% 5.5%

Service Area Metropolitan Detroit

detroit community health connection SERVICES uBehavioral/Mental Health Social and support services; referrals to local mental health agencies uDental Two full-time dentists and two full-time hygienists; on-site preventive, restorative, and emergency services at Dr. Sophie Womack Health Center, Dr. Feleta Wilson Health Center, and Nolan Family Health Center uHealth Education On-site uHealth IT e-Prescribing uLaboratory Basic on-site; contractual agreements uMedical Internal medicine; obstetrics/gynecology; pediatrics; perinatal; infectious disease; geriatric medicine; urgent care; family practice; midwife services uOutreach & Enrollment Medicaid, Plan First! uPCMH In process of applying for designation uPharmacy On-site pharmacy uTranslation/Interpretation Arabic, Spanish uTransportation Located on bus route; cab vouchers and bus tickets uX-ray Referral uOther Supplemental Nutrition Program for Women, Infants & Children; Breast & Cervical Cancer Control Program; outreach; case management; immunizations; nutrition/ dietician counseling; substance abuse counseling; confidential HIV testing, treatment, and care; family planning; Maternal Infant Health Program; walk-ins; voter registration AFFILIATIONS uEducation Programs School of Nursing; University of Michigan Dental School; Wayne State University School of Nursing, Department of Family Practice Residency Program; JCAHO accredited uHealth Systems/Hospitals Detroit Medical Center Hospitals

EXECUTIVE STAFF Wayne W. Bradley, Sr. President & Chief Executive Officer [email protected] Ann R. Gillett-Elrington, MD, PhD Senior VP & Chief Medical Officer [email protected] Rao Kakarala Senior VP & Chief Financial Officer [email protected]

BOARD OF DIRECTORS Feleta Wilson, PhD, RN, FAAN Chair Gwendolyn J. Scales Paul Bridgewater Vice-chair Radwan Khoury, PhD Louise G. Guyton Treasurer Oscar Paskal Dalia Garcia Secretary Denecia Gulley Sheila Edwards Harvey A. Brooks Ronald W. Briggs, RPh Phyllis D. Meadows, RN, PhD Nanci Lynn Gibson Modina Cooper George H. Shade, Jr., MD 330E, 330H • 36 • Downriver Community Services

Administration Site: 555 St. Clair River Dr., Algonac, MI 48001 810.794.4982 phone | 810.794.4407 fax | www.downrivercs.org

SITES Algonac Medical Center/ Homeless Healthcare Community Services The Homeless Healthcare Project 555 St. Clair River Dr., Algonac, MI 48001 provides clinical services (nurse, 810.794.4917 phone | 810.794.7645 fax behavioral therapist, nurse practitioner) 330E and case management to various New Haven Medical Center/ shelters, soup kitchens, and homeless Community Services settings throughout Macomb and 58144 Gratiot Ave., P.O. Box 480430 St. Clair Counties New Haven, MI 48048 330H 586.749.5197 phone | 586.749.5560 fax 330E Port Huron Medical Center 1011 Military St., Port Huron, MI 48060 810.488.8000 phone | 810.488.8005 fax 330E

2012 Utilization Rate Medical Dental Mental Health Patients 14,929 370 278 Encounters 45,492 382 1,356 Clinical 9.6 * 2.0 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 74% 97% 23% 48% 11% 18%

Service Area St. Clair County, Macomb County *By contract

,

downriver community services

SERVICES uBehavioral/Mental Health By referral to Sacred Heart Rehabilitation Center located in the Algonac, New Haven, and Port Huron facilities uDental By referral to dental practices located in the New Haven facility or externally in private practices uHealth Education Via physician and mid-level providers, community health promoter, educator, WIC staff, and Maternal Infant Health Program staff uHealth IT e-Prescribing, electronic health records uLaboratory On-site; referral to hospitals in Macomb, St. Clair Counties uMedical General primary care, obstetrics/gynecology uOutreach & Enrollment Medicaid (Healthy Kids under 18 and Maternal Outpatient, Plan First!); Health Insurance Marketplace; THAW Heat and Warmth Fund; Patient Assistance Programs with drug manufacturers; referrals to local food depot and shelters; referrals to Kids in Distress uPCMH National Committee on Quality Assurance Level 1 certification (Algonac, New Haven sites) uPharmacy Contracted to external pharmacy uTranslation/Interpretation Spanish uTransportation DCS-owned transportation vans servicing Macomb and St. Clair Counties uX-ray On-site and by referral uOther Case management for all medical and Homeless patients; referral services for all patients; Supplemental Nutrition Program for Women, Infants & Children; hearing and vision screening; nutrition counseling; sports medicine; Maternal Infant Health Program; outreach services for all patients AFFILIATIONS uEducation Programs Henry Ford-Macomb; St. John’s Residency Program; Wayne State University uHealth Systems/Hospitals Algonac: St. John River District; New Haven: Mt. Clemens Regional Medical Center, Henry Ford Macomb, Clinton Township; Port Huron: Mercy Port Huron Hospital, Port Huron Hospital

EXECUTIVE STAFF Cynthia Roush Chief Executive Officer [email protected] Michael Priebe, MD Medical Director [email protected] Starr Pettway Chief Operating Officer [email protected] Michael Baranowski Chief Financial Officer [email protected] Christopher Parks Chief of Integrated Services [email protected]

BOARD OF DIRECTORS Robert Hollway President Patricia Gibbs John Esselink Past-president Shirley Drake David Meldrum President-elect Jon Parsons Beth Engel Treasurer Rev. Alan Schwieger Shirley Hunter Secretary 330E • 38 • East Jordan Family Health Center

Administration Site: 601 Bridge St., East Jordan, MI 49727 231.536.2206 phone | 231.536.9864 fax | www.ejfhc.org

SITES East Jordan Family Health Center 601 Bridge St., East Jordan, MI 49727 231.536.2206 phone | 231.536.9864 fax 330E Bellaire Family Health Center 307 E. Cayuga St., Bellaire, MI 49615 231.533.8649 phone | 231.533.6778 fax 330E Central Lake Family Health Center 7960 W. Old State St., P.O. Box 276 Central Lake, MI 49622 231.544.3700 phone | 231.544.6987 fax 330E East Jordan Family Pharmacy 601 Bridge St., East Jordan, MI 49727 231.536.2207 phone | 231.536.7739 fax 340B

2012 Utilization Rate Medical Dental Mental Health Patients 10,646 1 0 Encounters 36,710 1 0 Clinical 9.28 0 0 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 17.1% 29.2% 20.9% 20.6% 23.9% 34.6%

Service Area Antrim County, Charlevoix County

east jordan family health center SERVICES uBehavioral/Mental Health Treatment, counseling, and substance abuse by referral uDental By referral; Medicaid dental services on-site (operated by Dental Clinics North) uHealth Education Health screening, nutrition uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory On-site and by referral (operated by DBML) uMedical  Primary care, referral for specialty care uOutreach & Enrollment Medicaid, MIChild, Healthy Kids, Plan First!, MOMS, Medicare Part D/low-income subsidy Medicare Savings Program, Prescription Drug Assistance Programs, Health Insurance Marketplace uPCMH Blue Cross Blue Shield of Michigan (East Jordan, Bellaire, Central Lake) uPharmacy  East Jordan Family Pharmacy uTranslation/Interpretation Limited Spanish; sign language uTransportation Antrim County Transit, Charlevoix County Transit uX-ray On-site and by referral; mammography in East Jordan uOther  Vision screening; eligibility assistance; outreach; optometry on-site and by referral; counseling; sports medicine; perinatal program; Maternal Infant Health Program; dental services on-site and by referral; voter registration AFFILIATIONS uEducation Programs Michigan State University College of Nursing; North Central Michigan College; Grand Valley State University uHealth Systems/Hospitals Charlevoix Area Hospital

EXECUTIVE STAFF Dan McKinnon Executive Director [email protected] Maureen Street, MD Medical Director [email protected] Dee Hawley Chief Operating Officer [email protected] Dennis Skrocki Chief Financial Officer [email protected]

BOARD OF DIRECTORS Tim Goebel President Claudia Libbey Marcia Gibbard Vice-president Charlotte Lundy Thomas Birgy Treasurer James Maine Michele Nerone Secretary Kimberly Fernandez Margaret Beck Patricia Savant Thomas Curtin, MD 330E, 330H • 40 • Family Health Center, Inc.

Administration Site: 117 W. Paterson St., Kalamazoo, MI 49007 269.349.2641 phone | 269.349.2898 fax | www.fhckzoo.com

SITES Paterson Health Care for the Homeless 117 W. Paterson St., Kalamazoo, MI 49007 431 N. Rose St., Kalamazoo, MI 49007 269.349.2641 phone | 269.385.2217 phone | 269.349.4392 fax 269.488.0835 pharmacy 330H 330E Edison School-Based Health Center Sheridan 924 Russell St., Kalamazoo, MI 49001 2918 Portage Rd., Kalamazoo, MI 49001 269.377.1702 phone | 269.337.1644 fax 269.349.2641 phone | 330E 269.488.0835 pharmacy Portage Street WIC Office 330E 2624 Portage St., Kalamazoo, MI 49001 Centre 269.488.3732 phone | 269.488.8968 fax 325 E. Centre Ave., Portage, MI 49002 269.488.7342 phone | 269.488.7346 fax 330E Burdick 1308 N. Burdick St., Kalamazoo, MI 49007 269.349.2641 phone 330E

2012 Utilization Rate Medical Dental Mental Health Patients 21,308 6,242 914 Encounters 65,495 13,595 4,644 Clinical 53.11 11.14 3.67 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 89.8% 99.4% 29.1% 55.3% 7.3% 8.3%

Service Area Kalamazoo County

family health center, inc.

SERVICES uBehavioral/Mental Health On-site treatment counseling for mental health and substance abuse uDental On-site restorative and preventive care uHealth Education Health screening, nutrition, parenting, diabetes collaborative, asthma collaborative, smoking cessation, HIV/AIDS uHealth IT e-Prescribing, practice management system, electronic health records uLaboratory On-site and by referral uMedical Primary care, referral for specialty care uOutreach & Enrollment Supplemental Nutrition Program for Women, Infants & Children; MOMS; MIChild; Breast & Cervical Cancer Control Program; Medicaid; Emergency Prescription Assistance; Pharmacy Assistance Program; Kalamazoo County Health Plan; Health Insurance Marketplace uPCMH In process of applying for designation uPharmacy On-site uTranslation/Interpretation Multi-lingual staff by referral; all languages (Language Lines); hearing impaired (Deaf Link) uTransportation Bus tickets; limited cab vouchers uX-ray By referral uOther Early and Periodic, Screening, Diagnosis & Treatment (EPSDT); Medicaid outreach workers; social workers AFFILIATIONS uEducation Programs Bronson Hospital Nursing Program; Davenport University; Ferris State University School of Pharmacy; Kalamazoo Valley Community College; Western Michigan University; Everest Institute; School of Service Learning; Brookline College; Ross Medical Education Center uHealth Systems/Hospitals Bronson Methodist Hospital; Borgess Health Alliance

EXECUTIVE STAFF Denise R. Crawford, MSW, MBA President & Chief Executive Officer [email protected] Eileen Chiang Chief Financial Officer [email protected] Tim Mallett, RPh Director of Pharmacy [email protected] Adrienne Grimmett, DDS Director of Dental [email protected] Vicki Thompson Director of Human Resources [email protected] Mary Hoekstra, LMSW Director of Behavioral Health [email protected] Brian Lewis Director of IT [email protected] Wanda Brown Director of Clinical Services [email protected] James Bailey Director of Facilities [email protected]

BOARD OF DIRECTORS Moses Walker Chair Katie Harrelson Loretta Cain Ollie Chambers Vice-chair Robynne Reece Robin Hall Patrick Troman Treasurer Paul Spaude Keith Thornton Teresa Thrash Secretary Lori Mercedes Terryse Brown Kimberly Thorpe 330E, 330H • 42 • Family Health Center of Battle Creek

Administration Site: 181 W. Emmett St., Battle Creek, MI 49037 269.966.2600 phone | 269.965.4773 fax | www.fhcbc.org

SITES Family Health Center of Albion 115 Market Place, Albion, MI 49224 517.629.6540 phone | 517.629.6589 fax 330E, 330H Family Health Center of Battle Creek 181 W. Emmett St. Battle Creek, MI 49037 269.965.8866 phone | 269.965.4773 fax 330E, 330H

2012 Utilization Rate Medical Dental Mental Health Patients 21,248 13,027 563 Encounters 97,641 30,023 1,625 Clinical 22.62 14.88 1.00 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 20% 86% 26% 57% 7% 10%

Service Area Calhoun County

family health center of battle creek SERVICES uBehavioral/Mental Health Healthy Lifestyles Counseling, Community Mental Health uDental On-site; portable dentistry uHealth Education On-site (Battle Creek) uHealth IT e-Prescribing, practice management system, electronic health records uLaboratory On-site (Battle Creek) uMedical Family practice, internal medicine, preventive medicine, pediatrics, obstetrics/gynecology, otolaryngology uOutreach & Enrollment M IChild, Healthy Kids, MOMS, Plan First!, Health Insurance Marketplace uPCMH Certified through Blue Cross Blue Shield of Michigan uPharmacy On-site (Battle Creek) uTranslation/Interpretation Spanish, Burmese, others available as needed, deaf interpreter as needed uTransportation Yes uOther Complementary and Alternative Medicine (acupuncture and acupressure), substance abuse counseling, audiology, nutrition and wellness education, 24-hour “Ask a Nurse” service, Reach Out and Read, Therapy Pet AFFILIATIONS uEducation Programs Kellogg Community College; Michigan State University; Miller College; University of Michigan; Spring Arbor uHealth Systems/Hospitals  Bronson Battle Creek Hospital; Oaklawn Hospital of Marshall

EXECUTIVE STAFF A.J. Jones, ND President/Chief Executive Officer [email protected] Janis Dillard Vice President/Chief Operating Officer [email protected] Karen Fulton, RN, MSN Vice President of Clinical Quality [email protected] Scott Hutchings, CPA Vice President/Chief Financial Officer [email protected] William Mayer, MD, MPH Director of Strategy & Business Development [email protected] Sam Grossman, DO Director of Medical Affairs [email protected]

BOARD OF DIRECTORS Rose Miller Chair Jim Hettinger Barbara Comai Vice-chair Marlene Lawrence Ann Gallagher Treasurer/Secretary James Maurer, MD Danielle Brenke LaTosha Potter Eleanor Cochran James Reed 330E • 44 • Family Medical Center of Michigan

Administration Site: 8765 Lewis Ave., Temperance, MI 48182 734.847.3802 phone | 734.850.0520 fax | www.familymedicalmi.org

SITES Family Medical Center of Michigan Family Medical Center of Michigan Carleton Adrian II 130 Medical Center Dr. 690 Riverside Dr., Adrian, MI 49221 Carleton, MI 48117 517.438.8162 phone | 517.438.8249 fax 734.654.2169 phone | 734.654.2535 fax 330E 330E Family Medical Center of Michigan Family Medical Center of Michigan Monroe Temperance 905 N. Macomb, Monroe, MI 48162 8765 Lewis Ave., Temperance, MI 48182 734.240.4851 phone | 734.240.4854 fax 734.847.3802 phone | 734.847.3418 fax 330E 330E Family Medical Center of Michigan Family Medical Center of Michigan Lenawee Dental Adrian 128 S. Broad, Adrian, MI 49221 225 Riverside Dr., Adrian, MI 49221 517.266.0651 phone | 517.266.8476 fax 517.263.1800 phone | 517.263.1866 fax 330E 330E

2012 Utilization Rate Medical Dental Mental Health Patients 15,854 10,016 755 Encounters 36,669 16,165 1,843 Clinical 29.95 13.44 1.16 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 46.6% 60.4% 27.1% 40.1% 7.8% 24.9%

Service Area Monroe County, Southern Wayne County, Lenawee County

family medical center of michigan SERVICES uBehavioral/Mental Health On-site and by referral uDental On-site uHealth Education Health screening, nutrition, dental, obstetric and preventive health education uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory On-site and by referral uMedical Primary care, obstetrics/gynecology, psychology, general dentistry, referral for specialty care, geriatric services, pediatrics uOutreach & Enrollment Food Assistance, State-Emergency Relief, Medicaid, Health Insurance Marketplace uPCMH In process of applying for recognition uTranslation/Interpretation Spanish, Chinese uTransportation Bus tickets, limited cab vouchers uX-ray On-site and by referral uOther Eligibility assistance for clothing, transportation, financial, and medication; medical assistance; discount pharmacy program; voter registration AFFILIATIONS uEducation Programs Family Practice residents on-site; University of Michigan Dental School Program; Medical College of Ohio Nurse Practitioner Program; University of Detroit Mercy Physician Assistant Program; University of Michigan Nursing Program uHealth Systems/Hospitals Toledo Hospital, Toledo, OH; Flower Hospital, Sylvania, OH; St. Anne’s Hospital, Toledo, OH; Mercy Memorial Hospital, Monroe, MI

EXECUTIVE STAFF Ed Larkins Executive Director [email protected] Sin-Ching Chiu, MD Medical Director [email protected] Marcia Patton, RN Clinic Manager [email protected] Christine Croley Chief Financial Officer [email protected] Karen Walker Patients Account Manager [email protected] Jamie Leizerman Quality Director/Administrator [email protected]

BOARD OF DIRECTORS David Brown President Kathie Busen Meg Smith Vice-president Carl Van Wert Walter Tylicki Treasurer Elaine Troxell-Robson Sarah Richardville Secretary Ione Parker Joyce Brown-Williams John Lark, DDS Charles Watkins Alma Salyer Pamela LaPan Burt Fenby Wes Langer 330H, 330I • 46 • Genesee Community Health Center

Administration Site: 422 W. Fourth Ave., Flint, MI 48503 810.496.5777 phone | 810.496.5798 fax | www.genchc.org

SITES

Genesee Community Health Center Center City 422 W. 4th Ave., Flint, MI 48503 330H, 330I

2012 Utilization Rate* Medical Dental Mental Health Patients 327 0 27 Encounters 534 0 57 Clinical 1.0 0 1.0 Staff FTE

2012 PATIENT INCOME STATUS* 2012 PATIENT INSURANCE STATUS* <100% FPL <200% FPL Uninsured Medicaid Medicare Private 90.5% 97.8% 76.1% 14.7% 7.0% 2.1%

Service Area Genesee County *Opened October 8, 2012

Genesee Community health center SERVICES uBehavioral/Mental Health On-site, licensed MSW providing brief intervention, mental health, and substance use disorder counseling, and case management services to all clients uHealth Education Education provided to all clients based on their needs and learning ability; special focus on diabetes, asthma, tobacco cessation, and healthy weight education uHealth IT e-Prescribing, practice management system, electronic health records uLaboratory On-site basic lab services, as well as deliveries to contracted lab for more complex and reference lab work uMedical Comprehensive family primary care, with connections to sub-specialists as needed uOutreach & Enrollment Outreach worker hired specifically to focus on homeless population and connect that population to public insurance programs; another outreach worker hired specifically to focus on public housing population and connect residents to insurance program; both outreach workers conduct formal and informal community health education, outreach, and enrollment services; Health Insurance Marketplace uPCMH In process of applying uPharmacy Comprehensive 340B pharmacy services offered through contracted pharmacy across street from Health Center uTranslation/Interpretation Telephone interpretation offered for walk-in clients; on- site interpreters offered for scheduled appointments uTransportation Bus passes provided to clients for follow-up appointments and referrals uX-ray Provided through contract with local hospital AFFILIATIONS uEducation Programs University of Michigan-Flint; Baker College; uHealth Systems/Hospitals Genesee Health System; Hurley Medical Center; Genesys Health System

EXECUTIVE STAFF Tim Lawther Chief Executive Officer [email protected] Jeff DeLay Chief Financial Officer [email protected] Kathy Tilley Chief Information Officer [email protected] Ahmed Arif, MD Medical Director [email protected] Sandy Manssur Clinical Officer [email protected]

BOARD OF DIRECTORS Michael Burnett Chair Dan Russell Yvonne Lewis Vice-chair Brenda Clack Diane Lechota Treasurer Terrence Clark Anne Grantner Secretary Linda Hamacher Michael Donan Vera Watkins Jameca Patrick-Singleton 330E • 48 • Hackley Community Care Center

Administration Site: 255 Seminole Rd., Suite 201, Muskegon, MI 49444 231.733.6675 phone | 231.733.5416 fax | www.hccc-health.org

SITES Hackley Community Care Center Integrated Health Clinic 2700 Baker St., 3rd Floor 376 Apple Ave., Muskegon, MI 49442 Muskegon Heights, MI 49444 231.724.1335 phone 231.737.1335 medical phone Family Practice 231.737.0534 medical fax School Wellness Program 231.737.8603 dental phone Steele Middle School 231.737.9012 dental fax 1150 Amity Ave., Muskegon, MI 49442 330E 231.720.3047 phone Hackley Community Care Hackley Professional Building 1675 Leahy St., Suite 103 Muskegon, MI 49440 231.733.6800 phone Hackley Community Care Teen Health Center 80 W. Southern Ave., Muskegon, MI 49442 231.733.6680 phone Teen Health Center

2012 Utilization Rate Medical Dental Mental Health Patients 12,766 7,907 18,000 Encounters 52,880 21,561 5,793 Clinical 59.21 20.38 3.75 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 84.6% 98.6% 18% 60% 10% 12%

Service Area City of Muskegon, City of Muskegon Heights, Muskegon County

hackley community care center SERVICES uBehavioral/Mental Health On-site and by referral uDental On-site and at schools uHealth Education Stanford Chronic Disease Management classes; smoking cessation program; health screenings; uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory On-site and by referral uMedical Full range primary care, obstetrics/gynecology, pediatrics, Maternal Infant Health Program, RN case management, referral for other specialty care uOutreach & Enrollment Medicaid, MIChild, Breast & Cervical Cancer Control Program, Pharmacy Assistance Program, Health Insurance Marketplace uPCMH National Committee on Quality Assurance Level 3 (2008 guildelines); Blue Cross Blue Shield of Michigan uPharmacy On-site pharmacy uTranslation/Interpretation Spanish interpreters on-site; contract for deaf and hard of hearing services uTransportation Cab and bus vouchers uX-ray Dental digital x-rays; medical by referral uOther Teen Health Center; School Wellness Program; Grandparents Raising Grandchildren Program; Wise Woman Program; Maternal Infant Health Program; voter registration AFFILIATIONS uEducation Programs Community Initiatives; Grand Valley State University; Michigan State University College of Nursing, Preceptorship for Family Medicine; Muskegon Community College; University of Michigan uHealth Systems/Hospitals Mercy Health Partners

EXECUTIVE STAFF Linda Juarez, MPH Chief Executive Officer [email protected] Wayne Kohn, DO Chief Medical Officer [email protected] Sheri Weglarz Chief Operations Officer [email protected] Valerie Collis Chief Financial Officer [email protected] Diane Anderson Chief Human Resource Officer [email protected]

BOARD OF DIRECTORS Cheryl Nebedum Chair Javier Martinez Stephanie Cathey-Tanis Vice-chair Karen Wallace Jeff Alexander Treasurer Diane Varnado Chris McGuigan Secretary Christopher Sanford Sarah Rinesema-Sybenga Malvern (Dale) Bolden Gary Lukkari Rillastine Wilkins Harold Santo 330E, 330H • 50 • Hamilton Community Health Network

Administration Site: 225 E. Fifth St., Suite 300, Flint, MI 48502 810.406.HCHN (4246) phone | 810.424.6029 fax | www.hamiltonchn.org

SITES Burton Site Main Site G-3375 S. Saginaw, Burton, MI 48529 2900 N. Saginaw, Flint, MI 48503 810.406.4246 phone | 810.743.7086 fax 810.406.4246 phone | 810.789.2130 fax 330E, 330H 330E, 330H Hamilton Community North Pointe Site Mental Health Primary Care Site 5710 N. Clio Rd., Flint, MI 48504 420 W. 5th Ave., Flint, MI 48502 810.406.4246 phone | 810.787.4491 fax 810.257.3724 phone | 810.257.6009 fax 330E, 330H 330E, 330H Clio Health Center Dental North Site 4154 W. Vienna Rd., Clio, MI 48420 5399 N. Saginaw St., Flint, MI 48505 810.406.4246 phone | 810.234.7013 fax 810.406.4246 | phone 810.785.0865 fax 330E, 330H 330E, 330H

2012 Utilization Rate Medical Dental Mental Health Patients 19,949 7,571 368 Encounters 66,739 23,475 996 Clinical 72.58 25.49 1.18 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 56.2% 99.2% 33.9% 50.9% 7.9% 7.2%

Service Area Genesee County

HAMILTON community health network SERVICES uBehavioral/Mental Health On-site by referral uDental Yes uHealth Education Health screening, weight loss, smoking cessation, family planning, sexually transmitted disease uHealth IT e-Prescribing, practice management system, electronic health records uLaboratory Hurley Medical Center laboratory on-site uMedical Primary care adult medicine (internal medicine), family medicine, primary care pediatrics, obstetrics/gynecology, behavioral health, podiatry, general dentistry, oral surgery, laboratory/phlebotomy services, immunizations/ preventive care, referrals for specialty care uOutreach & Enrollment Eligibility assistance, including in insurance plans through the Health Insurance Marketplace uPCMH Burton site by The Joint Commission, August 2013; all sites certified by December 2014 uPharmacy Onsite at Burton and Main sites for HCHN patients and community; 340B Pharmacy Program; Prescription Assistance Program uTranslation/Interpretation Spanish and sign language contracts; referral for other translation needs uTransportation Yes uX-ray Yes uOther Hospital referral, perinatal coordination, onsite vision services (ophthalmologist/optician) at Main site, DHS worker assigned to HCHN and located on-site, voter registration AFFILIATIONS uEducation Programs Central Michigan University Physician Assistant Program; University of Michigan College of Nursing, Registered Nurse, and Nurse Practitioner Programs; University of Detroit Mercy School of Dentistry; Wayne State University Nurse Practitioner Program; Michigan State University College of Human Medicine, Residency in Internal Medicine, and Pediatrics uHealth Systems/Hospitals Hurley Medical Center, Genesys Regional Medical Center, McLaren Health System

EXECUTIVE STAFF Clarence Pierce, MS Chief Executive Officer [email protected] Michael Giacalone, Jr., MD Chief Medical Officer [email protected] Keith Johnson, CPA Chief Financial Officer [email protected] Angel Moore, JD Deputy Director & Legal Counsel [email protected] Earlene Hill, BSN, MSA Director of Clinical Services [email protected] Miriam Parker, DDS Dental Director [email protected] BOARD OF DIRECTORS Mary Williams Chair James Buterakos Archie LeFlore Vice-chair Christine Gleason Michael Townsend Treasurer Dr. Billie Lewis Ronald Stamps Secretary Gloria Quinney Nancy Rich FQHC Look-Alike • 52 • Health Centers Detroit Medical Group

Administration Site: 4201 St. Antoine 9D, Detroit, MI 48201 313.966.5187 phone | 313.966.8111 fax | www.hcdmg.org

SITES Health Centers Detroit Medical Group University Health Center 4201 St. Antoine, Suite 7A Detroit, MI 48201 313.745.4091 phone | 313.966.0993 fax FQHC Look-Alike Health Centers Detroit Medical Group Greenfield Health Center 23077 Greenfield Rd., Suite 400 Southfield, MI 48075 313.822.9801 ext 3 phone | 248.423.8169 fax FQHC Look-Alike Health Centers Detroit Medical Group East Jefferson Health Center 7633 E. Jefferson, Suite 340 Detroit, MI 48214 313.822.9801 ext 2 phone | 313.822.1030 fax FQHC Look-Alike

2012 Utilization Rate Medical Dental Mental Health Patients 9,192 0 0 Encounters 29,529 0 0 Clinical 24.7 0 0 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 90.7% 98.3% 3.68% 35.34% 16.69% 45.9%

Service Area Detroit

health centers detroit medical group SERVICES uBehavioral/Mental Health Detroit Health Department uDental Detroit Health Department uHealth Education Wayne State University School of Medicine uLaboratory Detroit Medical Center uMedical Health Centers Detroit Medical Group uPharmacy Detroit Health Department uTranslation/Interpretation University Health Center/Detroit Medical Center uTransportation Medicaid insurance dependent uX-ray Detroit Medical Center uOther Dermatology AFFILIATIONS uEducation Programs Wayne State University School of Medicine uHealth Systems/Hospitals Detroit Medical Center; Wayne State University

EXECUTIVE STAFF Herbert C. Smitherman, Jr., MD, MPH President & Chief Executive Officer [email protected] Roy C. Elrod, MD Medical Director [email protected] Dennis Currier Financial Officer [email protected] 330E, 330G, FQHC Look-Alike • 54 • Health Delivery, Inc. Administration Site: 501 Lapeer, Saginaw, MI 48607 989.759.6470 phone | 989.759.6424 fax | www.healthdelivery.org

SITES Imlay City Health Center Arthur Hill High School (AHHS) 100 E. 3rd St., Imlay City, MI 48444 School-Based Health Center 810.724.3201 phone | 330E 3115 Mackinaw Rd., Saginaw, MI 48602 Janes Street Academic Community 989.399.5940 phone | 330E Health Center Bayside Health Center 1522 Janes St., Saginaw, MI 48601 3884 Monitor Rd., Bay City, MI 48706 989.755.0316 phone | 330E 989.671.2000 phone | 330E Manchester Health Center Belding Health Center 4800 Esch Rd., Manchester, MI 48158 302 S. Bridge St., Belding, MI 48809 330G (seasonal) 330G (seasonal) Roosevelt S. Ruffin Bridgeport Community Health Center Community Health Center 6297 Dixie Hwy., Bridgeport, MI 48722 229 Gallagher Rd., Saginaw, MI 48601 989.759.6460 medical phone | 989.755.3619 phone | 330E 989.921.5390 dental phone | 330E Shiawassee Community Health Center David R. Gamez 1975 West M-21, Owosso, MI 48867 Community Health Center 989.729.4848 phone | FQHC Look-Alike 501 Lapeer, Saginaw, MI 48607 Saginaw High School-Based 989.753.6000 phone | 330E Health Center HDI Obstetrics/Gynecology 3100 Webber, Saginaw, MI 48601 | 330E & Midwifery Services Wadsworth Dental Center 3175 W. Professional Dr. 2308 Wadsworth Rd., Saginaw, MI 48601 Bay City, MI 48706 330E 989.667.3377 phone | 330E Wolverine Human Services Hearth Home HIV/AIDS 2424 N. Outer Dr., Saginaw, MI 48601 Awareness & Counseling Center 150 Enterprise Dr., Vassar, MI 48768 732 Hoyt St., Saginaw, MI 48607 330E 989.753.9011 phone | 330E Holy Cross Children’s Services 925 N. River Rd., Saginaw, MI 48609

2012 Utilization Rate Medical Dental Mental Health Patients 35,954 15,112 747 Encounters 138,802 33,846 4,161 Clinical 37.28 12.91 2.74 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 61% 71% 28% 50% 9% 13%

Service Area Portions of Saginaw, Bay, Arenac, Tuscola, Midland, Huron, Sanilac, Lapeer, Macomb, St. Clair, Washtenaw, Montcalm, Ionia, Gratiot, Shiawassee Counties

HEALTH DELIVERY, INC.

SERVICES uBehavioral/Mental Health integrated Behavioral Health Department; integrated health care services offered at Saginaw County Mental Health Authority, Shiawassee County Mental Health Authority, and Tuscola County Health Department uDental On-site preventive, restorative, and emergency care; three mobile dental units service Title One Elementary Schools throughout the service area and migrant camps uHealth IT e-Prescribing, practice management system, electronic health records uLaboratory On-site and by referral uMedical Family medicine, pediatrics, ob/gyn, WIC, MIHP, nutrition services, HIV prevention and treatment services, case management, optometry, hepatitis C treatment, same-day acute care, mammography, Head Start physicals, referral for specialty care uOutreach & Enrollment WIC, MiBridges, CHIP, MIChild, Healthy Kids, MOMS, Health Insurance Marketplace uPCMH Bayside Health Center-NCQA (2012); David R. Gamez Community Health Center-NCQA (2012); Bridgeport Community Health Center-NCQA (2012) uPharmacy 340B uTranslation/Interpretation Spanish uTransportation Radio dispatched van transportation; city bus; taxi vouchers uX-ray General radiology; mammography available AFFILIATIONS uEducation Programs Michigan State University; University of Michigan Dental School; Saginaw Valley State University; Ross Medical School; Davenport University; Delta Community College Health Education uHealth Systems/Hospitals St. Mary’s of Michigan, Saginaw; Covenant Health Care, Saginaw; McLaren Regional Medical Center, Bay City

EXECUTIVE STAFF Brenda M. Coughlin, MD CEO/President [email protected] Lisa Galonska Vice President of Administrative Services [email protected] Douglas Saylor, MD Medical Director [email protected] Robert C. Dennison, DMD Dental Director [email protected] Sharron Gallop Vice President of Finance [email protected] Lisa Burnell Vice President of Clinical Services [email protected] Lee Anne Gordon Vice President of Operations [email protected] Laurie Sherman Executive Assistant [email protected] Monica Woods Public Relations [email protected] Jeff Reinarz Director of Communications & Development [email protected] Angelia Williams Welch Special Projects Director [email protected]

BOARD OF DIRECTORS Saleem Mannan Chair Theresa Vaughn Timothy J. Zlomak Santiago Peregrino Scott Gillman Rev. Gilbert Gerard Flores Vice-chair/Treasurer Mike DuRussel Kari Jean Gulvas Debra Bond Mary Gay Showalter Jeannetta Washington

Kari Jean Gulvas 330E, 330H, FQHC Look-Alike • 56 • Ingham Community Health Centers

Administration Site: 5656 S. Cedar St., Suite 110, Lansing, MI 48911 517.887.4647 phone | 517.244.7172 fax | www.ingham.org

SITES Sparrow Community Health Center Cedar Community Health Center 1322 E. Michigan Ave., Suite 308 5303 S. Cedar St., Lansing, MI 48911 Lansing, MI 48912 330E, 330H 517.364.3074 phone | 517.364.3718 fax 330E, 330H Adult Dental Center 517.887.4423 phone | 517.887.4619 fax St. Lawrence Community Health Center Adult Health Center 1100 W. Saginaw, Suite 500 517.887.4302 phone | 517.887.4437 fax Lansing, MI 48912 Child Health Center 517.364.7440 phone | 517.364.7444 fax 517.887.4305 phone | 517.887.4440 fax 330E, 330H Women’s Health Center Well Child Health Center 517.887.4320 phone | 517.887.4403 fax 901 E. Mt. Hope, Lansing, MI 48910 Healthy Smiles Dental Center 517.267.3400 phone | 517.372.9188 fax 2815 S. Ave., Suite 203 330E, 330H Lansing, MI 48910 Willow Health Center 517.272.4150 phone | 517.485.1387 fax 306 W. Willow, Lansing, MI 48906 330E 517.702.3500 phone | 517.484.5169 fax Otto Community Health Center FQHC Look-Alike 500 E. Thomas St., Lansing, MI 48906 Eastern Health Center 517.702.3555 phone | 517.484.7852 fax 220 N. Pennsylvania, Lansing, MI 48912 FQHC Look-Alike 517.244.8014 phone | 517.483.3718 fax Sexton Health Center FQHC Look-Alike 102 S. McPherson, Lansing MI 48915 Birch Community Health Center 517.775.1076 phone | FQHC Look Alike 812 E. Jolly Rd., Lansing, MI 48910 517.244.8030 phone | 517.676.7318 fax FQHC Look-Alike

2012 Utilization Rate Medical Dental Mental Health Patients 19,155 8,575 2,016 Encounters 50,402 16,266 5,444 Clinical 73.18 14.72 7.48 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 81.5% 95.5% 32.9% 58.6% 4.5% 4.0%

Service Area Central & Southwest Lansing medically underserved areas in Ingham County

ingham Community Health Centers SERVICES uBehavioral/Mental Health integrated and co-located services with Community Mental Health uDental On-site; school dental sealant program uHealth Education Smoking cessation, cholesterol screenings, diabetes management, asthma education uHealth IT e-Prescribing, practice management system, electronic health records uLaboratory On-site and by referral uMedical Family practice, internal medicine, obstetrics/gynecology, infectious disease uOutreach & Enrollment Benefit enrollment, Health Insurance Marketplace uPCMH Submitted for level recognition uPharmacy On-site and by referral uTranslation/Interpretation On-site, contractual, and teleinterpreters uTransportation Located on bus route; bus tokens and cab vouchers provided uX-ray By referral uOther Maternal Infant Health Program; Title X Family Planning; Supplemental Nutrition Program for Women, Infants & Children; Breast & Cervical Cancer Control Program; immunizations; mobile medical vehicle; voter registration AFFILIATIONS uEducation Programs Michigan State University College of Human Medicine; Michigan State University College of Osteopathic Medicine; Michigan State University College of Nursing uHealth Systems/Hospitals McLaren Greater Lansing; Sparrow Health Systems

EXECUTIVE STAFF Barb Mastin, MA Interim Chief Executive Officer [email protected] Suganda Lowhim, MD, MPH Medical Director [email protected] Stephen Pittel, DDS Dental Director [email protected] John Jacobs Chief Financial Officer [email protected]

BOARD OF DIRECTORS Robin Turner President Flesia McClurkin Thomas Curtis Vice-president Diala Rabah Jackie Carson Secretary Mary Zeineh Bobby Joyce Comm. Todd Tennis Jackie Schraft Michael Dayringer Dr. Willie Davis Mary Molloy Beth Boyce 330E, 330G • 58 • InterCare Community Health Network

Administration Site: 50 Industrial Park Dr., Bangor, MI 49013 269.427.7937 phone | www.intercare.org

SITES InterCare Bangor InterCare Holland 308 Charles St., Bangor, MI 49013 285 James St., Holland, MI 49424 855.869.6900 phone 855.869.6900 phone 330E, 330G 330E, 330G InterCare Benton Harbor InterCare Pullman 800 M-139, Benton Harbor, MI 49022 5498 109th Ave., Pullman, MI 49450 855.869.6900 phone 855.869.6900 phone 330E 330E, 330G InterCare Benton Harbor InterCare Sparta Student Health Center 540 S. State St., Sparta, MI 49345 BHHS Health Center, Annex Building 616.887.3800 phone 870 Colfax Ave., Benton Harbor, MI 49022 330G 855.869.6900 phone InterCare Eau Claire 6270 W. Main St., Eau Claire, MI 49111 855.869.6900 phone 330E, 330G

2012 Utilization Rate Medical Dental Mental Health Patients 33,943 18,781 377 Encounters 105,676 42,761 657 Clinical 29.74 18.48 0.34 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 57% 71% 37% 46% 8% 9%

Service Area Allegan, Berrien, Cass, Kent, Ottawa, VanBuren Counties

INTERCARE COMMUNITY HEALTH NETWORK SERVICES uBehavioral/Mental Health On-site at Benton Harbor and Eau Claire; by referral uDental On-site uHealth Education On-site uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory On-site uMedical Primary care, prenatal uOutreach & Enrollment Eligibility and enrollment assistance, including insurance plans through the Health Insurance Marketplace uPCMH In process of applying for designation uPharmacy On-site uTranslation/Interpretation Spanish uTransportation Yes (all sites) uX-ray By referral uOther Supplemental Nutrition Program for Women, Infants & Children; Maternal Infant Health Program; mobile medical and dental vans; voter registration AFFILIATIONS uEducation Programs ; Grand Valley State University; Kalamazoo Valley Community College; College; Western Michigan University KCMS; Southwestern Michigan College; Ross Medical Education Center; Everest Institute; Brown Mackie College uHealth Systems/Hospitals Lakeland Regional Health Systems; Holland Community Hospital

EXECUTIVE STAFF Velma Hendershott President & CEO [email protected] Judith Rayman Executive Vice President [email protected] Robin Mack Vice President of Operations [email protected] Lisa Fink, MD Medical Director [email protected] Mary Kay Powell-Steele, DDS Dental Director [email protected] Jody Elliott Director of Patient Financial Services [email protected] Patrick Sullivan Director of Finance [email protected] Sharon Kloosterman Director of Dental Services [email protected] Kathy Zolp Director of Clinical Systems [email protected] Dave Smith Director of IT [email protected] Robin Labrecque Director of Management Information Systems [email protected] Kevin Kalinowski Director of Operations [email protected]

BOARD OF DIRECTORS OFFICERS Karen Freeburn Chair Robert Burns Vice-chair Darrell Day Treasurer Guillermo Martinez Secretary 330H, Ryan White Title III • 60 • Mercy Health-Saint Mary’s Community Health Centers

Administration Site: 200 Jefferson Ave. SE, Grand Rapids, MI 49503 231.672.3202 phone | 231.672.8404 fax mercyhealthsaintmarys.com/community-benefit-community-health-centers

SITES Browning Claytor Health Center Special Immunology Center Family Practice (Mercy Health Infectious Disease) 1246 Madison SE (services for HIV/AIDS) Grand Rapids, MI 49507 310 Lafayette SE, Suite 410 616.685.8300 phone | Grand Rapids, MI 49503 Clinica Santa Maria 616.913.8200 phone | 616.774.0158 fax Family Practice 888.800.7010 toll-free phone 730 Grandville Ave. SW Ryan White Title III Grand Rapids, MI 49503 Sparta Family Health Center 616.685.8400 phone | 616.742.1322 fax Family Practice 330H 475 S. State St., P.O. Box 50 Heartside Health Center Sparta, MI 49345 Internal Medicine 616.685.1300 phone | 616.887.5989 fax 359 S. Division, Grand Rapids, MI 49503 877.913.1300 toll-free phone 616.685.3800 phone | 616.235.0913 fax 616.685.1347 prescription line (English) 330H 616.685.1348 prescription line (Spanish)

2012 Utilization Rate Medical Dental Mental Health Patients 32,321 * 291 Encounters 61,501 * 468 Clinical 14.16 * 1.0 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 92.8% 99.7% 41.8% 43.4% 5.7% 9.1%

Service Area Kent County and surrounding counties *Referrals only

MERC Y HEALTH-SAINT Mary’s community health centers SERVICES uBehavioral/Mental Health Contracted Hope Network counseling services on-site at Clinica Santa Maria and Heartside Health Center; all other sites refer to Network 180 uDental By referral uHealth Education Health screenings; nutrition and basic diabetes education uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory On-site and at hospital campus uMedical Primary care, HIV care for patients at Mercy Health-Saint Mary’s Infectious Disease Center, podiatry, obstetrics/ gynecology, physical therapy, occupational therapy uOutreach & Enrollment Offered at Clinica Santa Maria and Heartside Health Center: DHS applications; housing; employment services, medical debt and financial options education; Health Insurance Marketplace; other community resources as needed (e.g. clothing, food, etc.) uPCMH Blue Cross Blue Shield of Michigan (Sparta, Clinica, and Browning Claytor); Heartside Health Center and Clinica Santa Maria in process of getting NCQA designation uPharmacy PAP Tracker Prescription and DataNet; assistance programs at all sites except Infectious Disease Center uTranslation/Interpretation This service is provided as needed at all sites uTransportation Heartside provides cab vouchers/bus passes uX-ray Through Mercy Health-Saint Mary’s Hospital for all sites uOther Financial assistance through Mercy Health-Saint Mary’s Hospital at all sites; Supplemental Nutrition Program for Women, Infants & Children on-site at Clinica Santa Maria; Maternal Infant Health Program on-site at Clinica Santa Maria AFFILIATIONS uHealth Systems/Hospitals Trinity Health; Mercy Health-Saint Mary’s; Metro Hospital

EXECUTIVE STAFF Vondie Woodbury Director, Community Benefit Trinity Health & 330H Grant Manager [email protected] Thomas Foster Medical Director (of Health Center sites) [email protected] Randy Wagner Chief Operating Officer (Mercy Health Saint Mary’s) [email protected] Gary E. Allore Regional Chief Financial Officer (Trinity Health ) [email protected]

BOARD OF TRUSTEES Sr. Rosita Schiller, RSM Chairperson Ernest V. Quiroz, MD Neil C. Colegrove, MD Julie M. Ridenour Charles E. Frayer Agnes Ann Roberts, CSC Martha Gonzalez-Cortes Kenneth R. Sikkema Srinivas Janardan, MD Roger W. Spoelman Michael S. Lloyd Mary Ellen Sullivan Philip H. McCorkle Russell J. Visner Juan R. Olivarez, PHD Terry Wright, MD 330E • 62 • MidMichigan Community Health Services

Administration Site: 9249 W. Lake City Rd., Houghton Lake, MI 48629 989.422.5122 phone | 989.422.6838 fax | www.midmichigan.org/CHS

SITES MidMichigan Health Park Roscommon School-Based Houghton Lake Health Clinic 9249 W. Lake City Rd. 299 E. Sunset Dr., Roscommon, MI 48653 Houghton Lake, MI 48629 989.275.6658 phone 989.422.5122 phone | 989.422.6838 fax 330E 330E MidMichigan Medical Offices MidMichigan Urgent Care Beaverton Houghton Lake 439 S. Ross St. 9249 W. Lake City Rd. Beaverton, MI 48612-9101 Houghton Lake, MI 48629 989.246.3500 phone 989.422.2181 phone | 989.422.7132 fax 330E 330E MidMichigan Medical Offices Roscommon 135 Lake St., Roscommon, MI 48653 989.275.8931 phone | 989.275.4074 fax 330E Houghton Lake School-Based Health Clinic 4433 W. Houghton Lake Dr., Houghton Lake, MI 48629 989.366.2061 phone | 989.366.2065 fax 330E

2012 Utilization Rate Medical Dental Mental Health Patients 12,996 0 590 Encounters 36,889 0 2,726 Clinical 29.65 0 3.0 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 37.6% 56.1% 19.8% 19.7% 24.1% 36.5%

Service Area Roscommon and surrounding areas in North Central Michigan

MIDMICHIGAN Community HEALTH SERVICES SERVICES uBehavioral/Mental Health On-site and by referral uDental Contract and by referral uHealth Education nutrition, prevention, diabetic counseling, Personal Action Toward Health (PATH) Program uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory On-site and by referral uMedical General primary care, urgent medical care uOutreach & Enrollment Medical Care Discount Program, Medicaid, Prescription Assistance Program, Health Insurance Marketplace uPCMH Blue Cross Blue Shield of Michigan (MidMichigan Health Park Houghton Lake, MidMichigan Medical Offices Roscommon) uPharmacy 340B uTranslation/Interpretation Use community resources; telehealth translation service for sign language; telephone translation service for languages uTransportation Mini bus tokens available for patients uX-ray X-ray, ultrasound, digital mammography, bone density screening uOther Vision screening, hearing screening, school health services, physical therapy AFFILIATIONS uEducation Programs Central Michigan University; Kirtland Community College Nursing Program; MidMichigan Community College uHealth Systems/Hospitals Clare, Gladwin, Midland; MidMichigan Health; MidMichigan Medical Center-Clare; MidMichigan Medical Center-Midland

EXECUTIVE STAFF Darrell E. Milner, MPH Executive Director [email protected] Jeff Strickler, MD, FAAFP Medical Director [email protected] Jim Raschke, MBA, FHFMA Finance Director [email protected]

BOARD OF DIRECTORS Tom Moreau Chair Shannon Phelps Gary Boushelle Vice-chair Fred Roemer Dawn Lacasse Secretary/Treasurer Debbie VanWert James Bischoff Jerry Brandt Ray Stover Philip Caffrey Jeff Fossitt Brian Rodgers 330E • 64 • Muskegon Family Care

Administration Site: 2201 S. Getty St., Muskegon, MI 49444 231.733.4800 phone | 231.733.7380 fax | www.mfc-health.org

SITES Muskegon Family Care - Medical Clinic 2201 S. Getty St., Muskegon, MI 49444 231.739.9315 phone | 231.733.3195 fax 330E Muskegon Family Care - Dental Clinic 2201 S. Getty St., Muskegon, MI 49444 231.767.9830 phone | 231.767.9840 fax 330E

2012 Utilization Rate Medical Dental Mental Health Patients 15,345 8,724 1,465 Encounters 60,135 22,091 6,343 Clinical 22.0 8.0 7.0 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 73.64% 88.38% 31.9% 47.6% 10.2% 10.3%

Service Area Muskegon County

MUSKEGON FAMILY CARE

SERVICES uBehavioral/Mental Health Counseling services, case management and community resource referral and coordination uDental General practice dentistry for adults and children including preventive, restorative, and emergency care uHealth Education Diabetic education services, dietary education, Maternal Infant Health Program, outreach/health fairs, DAD class, childhood obesity (Wii) class uHealth IT e-Prescribing, electronic health records uLaboratory By referral uMedical Family practice; primary care services including prenatal and obstetrics; referral for specialty care uOutreach & Enrollment MOMs Program, Medicaid, MIChild, Plan First!, Healthy Kids, Health Insurance Marketplace uPCMH In process of applying for designation with National Committee for Quality Assurance; Blue Cross Blue Shield of Michigan PCMH designation received July 2013-June 2014 uPharmacy Clinical pharmacist available on-site along with 340B prescription services uTranslation/Interpretation Available as needed uTransportation Van driver/transportation services, bus passes, medical transportation services coordinated as needed uX-ray By referral uOther Sight for Students gift certificates for eye exams and glasses coordinated through clinics; participating Reach Out and Read site; voter registration; Centering Pregnancy (group prenatal care) AFFILIATIONS uEducation Programs Grand Rapids Community College; Grand Valley State University School of Social Work; University of Michigan Dental Program u Health Professions University of Michigan Dental Program Programs uHealth Systems/Hospitals Mercy Health

EXECUTIVE STAFF Sheila Bridges Chief Executive Officer [email protected] Sharon Christian, MD Medical Director [email protected] Kalisha Morin, DDS Dental Director [email protected] Marsha DeBoer Chief Financial Officer [email protected] Paul Schultz, PhD Pharmacy Director [email protected] Tami McKellar Chief Operating Officer [email protected]

BOARD OF DIRECTORS Jeff Melton President Sonya Hernandez Linda Malone Reenita Gardner Treasurer Sue McCarty Barbara Herd Teresita Akers Secretary Susan Weathers 330G • 66 • Northwest Michigan Health Services, Inc.

Administration Site: 10767 Traverse Hwy. (M-72 W), Suite B, Traverse City, MI 49684 231.947.1112 phone | 231.947.7739 fax | www.nmhsi.org

SITES Bear Lake / Onekama Clinic 6433 Eight Mile Rd., Bear Lake, MI 49614 231.889.5600 phone | 231.889.5655 fax 330G Shelby Clinic 119 S. State St., Shelby, MI 49455 231.861.2130 phone | 231.861.4964 fax 330G Traverse City Clinic 10767 Traverse Hwy. Traverse City, MI 49684 231.947.0351 phone | 231.947.2384 fax 330G Dental Program Operates year around in Shelby Clinic and Traverse City Clinic

2012 Utilization Rate Medical Dental Mental Health Patients 3,913 1,601 0 Encounters 7,185 2,581 0 Clinical 2.18 1.71 0 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 82% 98% 77% 22% 0% 1%

Service Area Antrim, Grand Traverse, Leelanau, Benzie, Manistee, Mason, Oceana Counties

Northwest michigan health services, inc. SERVICES uBehavioral/Mental Health On-site and by referral uDental On-site and by referral uHealth Education On-site and by referral uHealth IT Practice management system, electronic health records uLaboratory On-site and by referral uMedical Primary care on-site and by referral uOutreach & Enrollment Outreach programs, Medicaid enrollment assistance, Health Insurance Marketplace uPharmacy By referral uTranslation/Interpretation Spanish, Ukrainian, French, Polish, Russian uTransportation Limited voucher program uX-ray By referral uOther Supplemental Nutrition Program for Women, Infants & Children on-site; outreach and enrollment services AFFILIATIONS uEducation Programs University of Michigan Dental School, Dental College Hygiene Program, College of Nursing; Michigan State University College of Nursing, College of Human Medicine, College of Osteopathic Medicine; Northwestern Michigan College Nursing Program; Madonna University College of Nursing; West Shore Community College Nursing Program; Ross Medical Education Center; University of Detroit Mercy; Grand Valley State University uHealth Systems/Hospitals Mercy Health Partners, Lakeshore Campus, Shelby; Munson Medical Center, Traverse City; West Shore Medical Center, Manistee

EXECUTIVE STAFF Linda Shively, MPA, HCA Chief Executive Officer [email protected] Kathy Rosema, DO Chief Medical Officer [email protected] Allen Hoeft, DDS Chief Dental Officer [email protected] Penny Dougherty Chief Operating Officer [email protected] Lloyd Kernen Chief Financial Officer [email protected]

BOARD OF DIRECTORS Kirk Myers President Jim Krupka Rosinda Rangel Vice-president Jeremiah Gayton Larry Vansickle Treasurer David Wild Jennifer Tetzlaff Secretary Mary Fisher Rochelle Radlinski FQHC Look-Alike • 68 • Oakland Integrated Healthcare Network

Administration Site: 461 W. Huron St., Suite 107, Pontiac, MI 48341 248.724.7600 phone | 248.282.1396 fax | www.oihn.org

SITES Oakland Integrated Healthcare Oakland Integrated Healthcare Network - Family Medicine Center Network - Plum Hollow Center 461 W. Huron St., Suite 107 22200 West Nine Mile Rd. Pontiac, MI 48341 Southfield, MI 48033 248.857.7432 phone | 248.857.7141 fax 248.359.8787 phone | 248.636.4009 fax FQHC Look-Alike Oakland Integrated Healthcare Oakland Integrated Healthcare Network - Summit Center Network - Joslyn Smile Center 279 Summit Dr., Waterford, MI 48328 816 Joslyn Ave., Pontiac, MI 48340 248.724.7700 phone | 248.636.4025 fax 248.758.1231 phone | 248.282.7810 fax FQHC Look-Alike [email protected] FQHC Look-Alike Oakland Integrated Healthcare Network - Orchard Lake Center 114 Orchard Lake Rd., Pontiac, MI 48341 248.724.7605 phone | 248.636.4043 fax FQHC Look-Alike

2012 Utilization Rate  Medical Dental Mental Health Patients 3,500 1,700 N/A Encounters 12,300 2,100 N/A Clinical 7.0 2.5 3.0 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 90% 98% 20% 60% 10% 10% Service Area Oakland County

OAKLAND iNTEGRATED HEALTHCARE NETWORK

SERVICES uBehavioral/Mental Health Full scope Licensed Master Social Work to psychiatry, on-site and by referral; integrated services with mental health service providers; services for deaf uDental Full service dental including exams, x-rays, cleanings, fillings, fluoride treatments, sealants, root canals, crown and bridge work, dentures, extractions at Joslyn Smile Center uHealth Education Prevention, chronic condition management, prenatal health, smoking cessation uHealth IT e-Prescribing, practice management system, electronic health records uLaboratory By referral, Quest Diagnostics uMedical Full range family medicine (including care of newborns, children, adolescents, adults, and the elderly); immunizations/preventive care; obstetrics/gynecology; podiatry; psychiatry; referral for other specialties uOutreach & Enrollment Eligibility assistance uPCMH Working to apply for designation uTranslation/Interpretation Spanish uX-ray By referral uOther Integrated care approach with a behavioral health focus in the primary care setting AFFILIATIONS uEducation Programs The Family Medicine Center serves as the primary ambulatory continuity clinic for the Family Medicine Residency Program at Doctors’ Hospital of Michigan; Wayne State University medical student clinical rotation site uHealth Systems/Hospitals Doctors’ Hospital of Michigan (Pontiac, MI); St. Joseph Mercy Oakland (Pontiac, MI); McLaren Oakland (Pontiac, MI)

EXECUTIVE STAFF Nikhil Hemady, MD Interim Chief Executive Officer [email protected] Julie Ullrich Chief Financial Officer [email protected] June Bodmer Chief Administrative Officer [email protected] Noah Mamo Director of Health Center Development & Operations [email protected] Thomas Rose, DMD Dental Director [email protected] Jennifer Kowalkowski, PhD, DLLP, BCBA-D Director of Integrated Care [email protected] Theresa Ancick Information Technology/Information Systems Director [email protected] BOARD OF DIRECTORS Jeffrey Brown President & Board Chair Marcy Colton Mary Griffiths Treasurer Mat Dunaskiss Dubrae Newman Secretary Yolanda Gomez-Stupka Shareda Akins George Miller Troy Butler Barbara Raby 330E • 70 • Oakland Primary Health Services

Administration Site: 46 N. Saginaw, Pontiac, MI 48342 248.322.6747 phone | 248.322.5787 fax | oaklandphs.org

SITES Oakland Primary Health Services 46 N. Saginaw, Pontiac, MI 48342 248.322.6747 phone | 248.322.5787 fax 330E OPHS - Pontiac High School Satellite 1051 Arlene St., Pontiac, MI 48340 248.451.7365 phone OPHS - Pontiac Middle School Satellite 1275 N. Perry St., Pontiac, MI 48340 248.451.8030 phone OPHS - Waterford-Durant Alternative School Satellite 501 N. Cass Lake Rd., Room 213, Waterford, MI 48328 248.674.4876 phone

2012 Utilization Rate Medical Dental Mental Health Patients 4,501 0 81 Encounters 11,106 0 549 Clinical 12.93 0 0.64 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 71.3% 97.7% 45.3% 40.1% 5.3% 8.3%

Service Area Oakland County, Pontiac

OAKLAND PRIMARY HEALTH SERVICES

SERVICES uBehavioral/Mental Health On-site uDental Voucher program and by referral uHealth Education Health screenings, patient education uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory Yes uMedical Full-spectrum primary care: prenatal, pediatrics, adolescent, adult, geriatric, infectious disease, family planning uOutreach & Enrollment Eligibility assistance uPCMH In process of achieving certification uPharmacy Schramm Pharmacy uTranslation/Interpretation Spanish, Hmong uTransportation Yes uX-ray By referral uOther Hospital referral; voter registration AFFILIATIONS uHealth Systems/Hospitals Pontiac Osteopathic Hospital, Saint Joseph Mercy Oakland, Doctor’s Hospital of Michigan

EXECUTIVE STAFF Victor C. Kirk, MEd Chief Executive Officer [email protected] Diane Robinson, MBA Chief Financial Officer [email protected] Charlene Taylor Acting Chief Operations Officer [email protected] Valerie Reese, BS Chief Information Officer [email protected] John Karazim, MD Chief Medical Officer [email protected] Olivia Croom, DDS Director of Dental Services [email protected]

BOARD OF DIRECTORS Michael Nappere President Bill Holland Sabrina Simpson Vice-president Anissa Ellis Leona Patterson Treasurer Martha Gonzales Eirther Seay-Bey Secretary Rochelle Walk Betty Yancey Community Based Provider • 72 • Nonprofit Health System St. John Providence Health System

Administration Site: 28000 Dequindre, Warren, MI 48092 586.753.0649 phone | 586.753.0620 fax

SITES St. Vincent de Paul Health Center Providence Pavilion 22255 Greenfield, Suite 349 Southfield, MI 48075

2012 Utilization Rate Medical Encounters 850 Clinical 0.3 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INCOME STATUS <200% FPL Uninsured 100% 100%

Service Area Detroit, Southfield

st. john Providence health system SERVICES uHealth Education Yes uLaboratory Yes uMedical Comprehensive adult medical services, 19-64 years of age uPharmacy Yes uTranslation/Interpretation Available uX-ray Off-site AFFILIATIONS uHealth Systems/Hospitals St. John Providence Health System

EXECUTIVE STAFF Cynthia Taueg Vice President of Community Health [email protected] Karen Beger Director Community Health [email protected] 330E • 74 • Sterling Area Health Center

Administration Site: 725 E. State St., Sterling, MI 48659 989.654.2072 phone | 989.654.2348 fax | www.sterlinghealth.net

SITES Ogemaw Clinic 1827 E. Greenwood Rd., Prescott, MI 48756 989.873.6200 phone | 989.873.5563 fax 330E Sterling Dental Clinic 5095 Rifle River Trail, Alger, MI 48610 989.873.5152 phone | 989.873.5913 fax 330E Sterling Medical 725 E. State St., Sterling, MI 48659 989.654.2491 phone | 989.654.2190 fax 330E Sterling Medical After Hours Clinic 725 E. State St., Sterling, MI 48659 989.654.3666 phone | 989.654.2190 fax 330E

2012 Utilization Rate Medical Dental Mental Health Patients 3,693 3,000 652 Encounters 10,477 9,796 3,064 Clinical 5.64 4.75 4.09 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 30% 51% 27% 30% 12% 31%

Service Area All of Arenac and Ogemaw Counties; parts of Gladwin, Bay, Iosco Counties

Sterling area health center

SERVICES uBehavioral/Mental Health Psychiatry, MSW, counseling on-site including substance abuse treatment uDental On-site uHealth Education On-site uHealth IT Practice management system, patient registry uLaboratory On-site and by referral uMedical Comprehensive primary care including family practice, geriatrics, internal medicine, women’s health services including gynecology, pediatrics, psychiatry, nutrition education, diabetes education, and dental uOutreach & Enrollment indigent programs of the drug manufacturers, Vision USA, MIChild, MiBridges, Medicare Part D, Social Security Screening, Health Insurance Marketplace, and others uPCMH Blue Cross Blue Shield of Michigan (Sterling location) uPharmacy On-site (limited), by referral to local pharmacy for 340B and/or indigent patient programs uTranslation/Interpretation Available telephonically uTransportation County Public Transit limited but can be prearranged by staff; the Center also maintains a small fund to assist patients with transportation, which is available by inquiring with staff uX-ray Off-site by referral uOther Substance abuse outpatient treatment and prevention on-site, in-jail substance abuse treatment, anger management groups, and after hours walk-in clinic AFFILIATIONS uEducation Programs Michigan State University; Wayne State University; Western Michigan University; Central Michigan University; Saginaw Valley State University uHealth Systems/Hospitals Covenant Health Care; St. Mary’s of Michigan Standish Hospital

EXECUTIVE STAFF Roger Rushlow Chief Executive Officer [email protected] Linda Runyon, MD Medical Director [email protected] Heather Flues-Harrington Financial Controller [email protected] Julie Angers Financial/Admin Manager [email protected]

BOARD OF DIRECTORS

James Balten Chair Ronda Switek Robin Korona Vice-Chair Ronald Bouldin Jeannette Krawczak Treasurer David Krzyzaniak Nicholas Schlicht Secretary Roger Anderson John Swaffield

330E • 76 • The Wellness Plan Medical Centers

Administration Site: 7700 Second Ave., Detroit, MI 48202 313.202.8550 phone | 313.202.6822 fax | www.wellplan.com

SITES The Wellness Plan (TWP) East Area Medical Center 4909 E. Outer Dr., Detroit, MI 48234 313.366.2000 phone | 313.369.3950 fax 330E The Wellness Plan (TWP) Gateway Medical Center 2888 W. Grand Blvd., Detroit, MI 48202 313.875.4200 phone | 313.875.5619 fax 330E The Wellness Plan (TWP) Northwest Medical Center 21040 Greenfield, Oak Park, MI 48237 248.967.6500 phone | 248.967.6528 fax 330E

2012 Utilization Rate Medical Dental Mental Health Patients 16,603 152 0 Encounters 43,097 209 0 Clinical 10.19 1.0 0 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 7% 93% 6.33% 84.7% 5.5% 3.5%

Service Area Metropolitan Detroit

The Wellness Plan medical centers SERVICES uBehavioral/Mental Health Contracted Professional Psychological and Psychiatric Services (PPPS III) uDental By referral uHealth Education Diabetes, asthma, hypertension uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory Detroit Medical Center (DMC) Laboratory uMedical Primary care, internal medicine, pediatrics, family practice uOutreach & Enrollment Medicaid; MIChild; Plan First!; Supplemental Nutrition Program for Women, Infants & Children; Health Insurance Marketplace; social worker services uPharmacy Clinical pharmacy located on-site at each medical center uTranslation/Interpretation Provided by phone or in person at each medical center uTransportation As provided by customers’ HMO Plan uX-ray By referral uOther Voter registration AFFILIATIONS uEducation Programs Baker College; Crockett Vocational/Technical Center: Everest Institute; Wayne State University; Wayne County Community College uHealth Systems/Hospitals Detroit Medical Center (DMC)

EXECUTIVE STAFF Anthony V. King, FACHE, MHSA Chief Executive Officer & Executive Director [email protected] Brenda Jackson Executive Assistant [email protected] Jeffrey Ewald Interim Director of Finance [email protected] Linwood Black, MD Medical Director [email protected] Kristi Sutton-Thomas, DDS Dental Director [email protected] Kimberly L. Thornton, RPh Director, Pharmacy Programs [email protected] Richard Oldacre Director, Operations [email protected] Betty Shelton, MBA Director, Human Resources and Compliance & Ethics [email protected] BOARD OF TRUSTEES Margaret Louise Betts, MD Chair Anthony White Lindsay Wright-EL Vice-chair Prince Ealy J. Curtis Black Treasurer Sharyn Johnson, MBA Daniell Jones Secretary & Assistant Cassandra Willis-Abner Treasurer Adrian Lewis Anita Moncrease, MD Ingrid Thompson Melanie Roby Mahasin Pierce 330E • 78 • Thunder Bay Community Health Service, Inc.

Administration Site: 15774 State St., P.O. Box 427, Hillman, MI 49746 989.742.4583 phone | 989.742.4298 fax | www.tbchs.org

SITES Thunder Bay Community Health Thunder Bay Community Health Service, Inc. - Atlanta Service, Inc. - Rogers City 11899 M-32, Atlanta, MI 49709 205 S. Bradley Hwy. 989.785.4855 phone | 989.785.2267 fax Rogers City, MI 49779 330E 989.734.2052 phone | 989.734.7390 fax 330E Thunder Bay Community Health Service, Inc. - Hillman Thunder Bay Pharmacy - Atlanta 15774 State St., Hillman, MI 49746 11899 M-32, Atlanta, MI 49709 989.742.4583 phone | 989.742.4298 fax 989.785.5535 phone | 989.785.5267 fax 330E 330E Thunder Bay Community Health Thunder Bay Pharmacy - Onaway Service, Inc. - Onaway 21258 W. M-68 Hwy., Onaway, MI 49765 21258 W. M-68 Hwy., Onaway, MI 49765 989.733.7037 phone | 989.733.7069 fax 989.733.2082 phone | 989.733.8487 fax 330E 330E Onaway School Based Health Center 4549 M-33 Hwy., Onaway, MI 49765 989.733.4980 phone | 989.733.7064 fax 330E

2012 Utilization Rate Medical Dental Mental Health Patients 12,992 2,319 664 Encounters 38,423 5,451 2,568 Clinical 38.26 5.23 2.34 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 71.8% 92.8% 26.7% 21.6% 24.3% 27.5%

Service Area Montmorency, Presque Isle, Alpena, Cheboygan, Otsego Counties

thunder bay community health service, inc. SERVICES uBehavioral/Mental Health On-site Master’s Level Social Workers; counseling services provided in schools in Montmorency and Presque Isle County uDental Family dentistry in Atlanta Clinic; University of Michigan dental students on-site uHealth Education Health screening, wellness programs, smoking cessation, nutrition, prevention, prenatal education uHealth IT Using GE’s Centricity Practice Solutions, in partnership with the Alliance of Chicago Community Health Services, for Practice Management, Electronic Health Records and electronic prescriptions uLaboratory On-site and by referral uMedical Primary care, referral for specialty care, in-patient and nursing home care uOutreach & Enrollment Medicaid, MIChild, TBCHS Prescription Assistance Program; Health Insurance Marketplace; referral to community resources uPCMH All primary care sites designated by Blue Cross Blue Shield of Michigan uPharmacy Retail and 340B pharmacy in Atlanta Clinic and Onaway Clinic; contract with other local pharmacies for 340B services; Patient Assistance Program at all clinic sites uTranslation/Interpretation Service arrangement through Frontier uTransportation Assists with coordinating transportation available in area uX-ray X-ray technologist on-site at Hillman Clinic, Atlanta Clinic, and Onaway Clinic; x-ray services available through Alpena Regional Medical Center for Rogers City Clinic uOther School-Based Health Center in the Onaway Area Schools AFFILIATIONS uEducation Programs Central Michigan University; Michigan State University; Spring Arbor University; Alpena Community College; Kirtland Community College; North Central Michigan College uHealth Systems/Hospitals Alpena Regional Medical Center

EXECUTIVE STAFF Michelle Styma Chief Executive Officer [email protected] Marion Hautea, MD Chief Medical Officer [email protected] Sharron Gallop Chief Financial Officer [email protected] Anthony VanHorn Chief Information Officer [email protected] Amy Hepburn Administration Operations Director [email protected] Marlene Marlatt, RN Clinical Operations Director [email protected] Leighann Mill Finance Director [email protected] Joseph Carlu, DDS Dental Director [email protected] Lori Wineman, PharmD Pharmacy Director [email protected]

BOARD OF DIRECTORS Mike Wurtsmith Chair Tarry Deo Beach Hall Nancy Dextrom Vice-chair Al Moe Rod Fullerton Ben Bolser Treasurer Nina Kennard Mary Fitzgerald Shanna Johnson Secretary Jackie McIntire Eleanor Lutze FQHC Look-Alike • 80 • Traverse Health Clinic

Administration Site: 3155 Logan Valley Rd., Traverse City, MI 49684 231.935.0799 phone | 866.483.6987 toll-free | www.traversehealthclinic.org

SITES Traverse Health Clinic (on-site primary care clinic) 3147 Logan Valley Rd. Traverse City, MI 49684 231.935.0799 phone | 231.935.0962 fax Community Based Provider

2012 Utilization Rate Medical Dental Mental Health Patients 1,767 225 227 Encounters 6,000 700 1,214 Clinical 2.6 0.4 1.4 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS* <100% FPL <200% FPL Uninsured Medicaid Medicare Private 35% 100% 71% 20% 1% <1%

Service Area Traverse City and surrounding areas *5% ABW, 3% Medicare/Medicaid

TRAVERSE HEALTH CLINIC

SERVICES uBehavioral/Mental Health On-site mental health services with primary care integration; referrals to private mental health therapists; limited chemical dependency services on-site; referrals to community providers uDental Dental Access Program; dental hygiene services; services also provided by a Traverse Health Clinic collaborative with private dentists and University of Michigan dental students uHealth Education Provided at on-site primary care clinic for chronic disease management, including diabetes, and weight loss uHealth IT e-Prescribing, patient management system, electronic health records, patient registry uLaboratory Referrals to Munson Medical Center lab sites uMedical Comprehensive primary care including management of chronic diseases, diabetic clinic, HIV counseling/testing uOutreach & Enrollment Coalition Health Access Program (CHAP), Medicaid, CHAP- Adult Benefit Waiver, Health Insurance Marketplace uPharmacy Medication Access Program on-site; pharmacy cards for clients enrolled in access program uTranslation/Interpretation Spanish available on-site; others available as needed uTransportation Vouchers for local bus and taxi services uX-ray Referrals to Munson Medical Center and affiliates uOther Volunteer access program with large community network; vision program offering eye exams and low- cost eyewear; on-site episodic dermatology clinics AFFILIATIONS uEducation Programs Medical students who are part of the affiliation between Michigan State University College of Human Medicine and Munson Medical Center; Residents from the partnership between Munson Healthcare Family Practice Center and Michigan State University; Grand Valley State University (nurse practitioner students and master’s in social work students); University of Michigan School of Dentistry uHealth Systems/Hospitals Munson Healthcare subsidiaries, including Munson Medical Center and Paul Oliver Memorial Hospital

EXECUTIVE STAFF Arlene Brennan, RN, MSN, MHSA Chief Executive Officer [email protected] Ann Avery, RN, CNP Clinic Director [email protected] Sherri Fenton Development & Marketing Director [email protected] Susan Boyd Chief Financial Officer [email protected] Sue Murchie Programs Director [email protected] Lynn Swan, MD Medical Director [email protected] BOARD OF DIRECTORS Patrick Nestor Chair Catherine Allchin Michael Hart Carl Benner, MD Vice-chair Karen Bartone Julia Hogan Edward Carlson Treasurer Deborah DeBruyn Charles Kass, DDS, MS Heather Dykstra, JD Secretary Raymond Bohrer, MD Gary Mateer Thomas Garrisi Derek Pronger 330E, FQHC Look-Alike • 82 • Upper Great Lakes Family Health Center

Administration Site: 301 Explorer St., Gwinn, MI 49841 906.346.9668 phone | 906.346.9113 fax | www.uglhealth.org

SITES Gwinn Family Health Center 135 East M-35, Gwinn, MI 49841 906.346.9275 phone | 906.346.5616 fax FQHC Look-Alike Sawyer Family Health Center 301 Explorer St., Gwinn, MI 49841 906.346.4924 phone | 906.346.6474 fax FQHC Look-Alike

Upper Great Lakes Family Health Center received new access point funding in September 2013 and will be opening new sites in Houghton County.

2012 Utilization Rate Medical Dental Mental Health Patients 5,074 0 24 Encounters 18,569 0 61 Clinical 3.95 0 0.1 Staff FTE

2010 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 20% 40% 10% 21.6% 26.9% 41.5%

Service Area Marquette and Houghton Counties

Upper great lakes family health center SERVICES uBehavioral/Mental Health Available for patients of Upper Great Lakes Family Health Center on-site or through referral to Great Lakes Recovery Center, Catholic Social Services, Marquette General Health System uDental Exams, cleanings, x-rays, sealants for children offered through partnerships with Sawyer Dental Clinic in KI Sawyer and Michigan Community Dental Center in Marquette uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory Phlebotomy available at the Gwinn location; point-of- care testing at clinic locations uMedical Primary care, pediatrics, obstetrics, geriatrics uPCMH Blue Cross Blue Shield of Michigan (Gwinn and Sawyer locations) uPharmacy Prescriptions for qualified individuals through the 340B Prescription Program; contract pharmacies include Snyder Drugs (Gwinn, Harvey, Negaunee), Walmart (Marquette Township), and Walgreens (Marquette and Escanaba) uTransportation Bus tickets are offered for MarqTran for those who cannot make appointments due to transportation issues uX-ray By referral AFFILIATIONS uEducation Programs Michigan State University; Marquette General Family Practice Residency; Northern Michigan University; Marquette University; Western Michigan University uHealth Systems/Hospitals Marquette General Health System; Bell Hospital; Upper Peninsula Medical Center; Superior Health Partners

EXECUTIVE STAFF Donald A. Simila, MSW, FACHE Chief Executive Officer [email protected] Catherine Kroll, DO Chief Medical Officer [email protected] Wendy Rautio Director of Finance [email protected] Marge Haralson Clinic Director [email protected]

BOARD OF DIRECTORS Julie Shaw Chair Brian Donahue Amanda Filizetti Vice-chair Douglas Russell Jean Wilcox, DVM Treasurer Stephen Vairo Patricia Johnson Secretary Larry Ziomkowski Janet Koistenen • 84 • 330E Upper Peninsula Association of Rural Health Services, Inc.

Administration Site: 220 W. Washington, Suite 430, Marquette, MI 49855 906.228.3613 phone | 906.228.3656 fax | www.upruralhealth.org

SITES Dickinson-Iron Dental Center Sawyer Dental Center 211 S. Fourth St., Suite B 301 Explorer, Suite B, Gwinn, MI 49841 Crystal Falls, MI 49920 906.372.9267 phone | 906.372.9266 fax 906.875.6133 phone | 906.875.6742 fax 330E 330E West Mackinac Dental Clinic Ewen Medical-Dental Center W14034 Melville St., Engadine, MI 49827 200 S. Elm St., Ewen, MI 49925 906.477.6090 phone | 906.477.6129 fax 906.988.2210 medical phone 330E 906.988.2468 dental phone Marquette-Alger Health Center 906.988.2388 fax 700 W. Washington St. 330E Marquette, MI 49855 Northern Menominee Health Center 906.228.8238 phone | 906.228.5716 fax N16088 Balsam Ln., Spalding, MI 49886 Community Based Provider 906.497.5263 phone | 906.497.4033 fax Quincy Hill Health Center 330E 51024 U.S. Hwy. 41, Hancock, MI 49930 Northern Menominee Health Center 906.483.2358 phone South Harbors Community Based Provider 1110 Tenth Ave., Menominee, MI 49858 906.864.0151 phone | 906.914.8163 fax 330E

2012 Utilization Rate Medical Dental Mental Health Patients 2,371 6,699 15 Encounters 4,987 13,987 71 Clinical 1.0 3.46 0.15 Staff FTE

2012 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 41% 59% 32.6% 35% 4% 13.5%

Service Area Alger, Baraga, Chippewa, Delta, Dickinson, Gogebic, Houghton, Iron, Keweenaw, Luce, Mackinac, Marquette, Menominee, Ontonagon, Schoolcraft Counties

upper peninsula association of rural health services, Inc. SERVICES uBehavioral/Mental Health Presently being added to all medical sites; also by referral to local mental health and substance abuse programs uDental General dentistry, minor oral surgery; referral for other specialty care; Headstart screenings; state preventive community outreach programs (fluoride varnish and sealants) uHealth Education Health screening, education, nutrition; school programs uHealth IT e-Prescribing, practice management system, patient registry uLaboratory CLIA waived; on-site and by referral uMedical Primary care; referral for specialty care uOutreach & Enrollment Prescription Assistance Program, SSI Enrollment, Health Insurance Marketplace uPharmacy On-site and by referral uTranslation/Interpretation Yes uTransportation Limited local and by referral to social service agencies and volunteers uX-ray By referral uOther Optometry by referral; outreach; prescription assistance AFFILIATIONS uEducation Programs Bay de Noc Community College, Escanaba; Northern Michigan University, Marquette uHealth Systems/Hospitals Grand View Hospital, Ironwood; Aspirus Keweenaw, Laurium; St. Francis Hospital, Escanaba

EXECUTIVE STAFF Donna Jaksic Executive Director [email protected] Cathy Mercier Operations Manager [email protected]

BOARD OF DIRECTORS Patricia Talsma Chair Joan Ball Judy Jacobson Phyllis Johnson Susan Johnson Harry Nordstrom Karri Skinner 330H • 86 • Wayne County Healthy Communities Health Center

Administration Site: 500 Griswold, Detroit, MI 48226 313.224.0810 phone | 313.224.6187 fax | www.waynecounty.com/healthycommunities

SITES Wayne County Healthy Communities Hamtramck Health Center 11447 Joseph Campau, Hamtramck, MI 48212 313.365.1362 phone 330H

The Health Center opened in February 2013, so 2012 Uniform Data System (UDS) data is not available.

SERVICE AREA The City of Hamtramck and surrounding area

wayne county healthy communities health center SERVICES uBehavioral/Mental Health Behavioral health services and substance abuse counseling; comprehensive, culturally sensitive and competent outpatient behavioral health services including, but not limited to, psychiatric assessment and consultation; psychosocial assessment; psychological testing and evaluation; psychopharmacological treatment / medication review; case management; individual, marital and family counseling; crisis intervention; adult foster care home placement and monitoring; grief counseling; substance abuse prevention and treatment; community outreach; education and advocacy; cultural competency and sensitivity training; co-occurring treatment for dual- diagnosed patients; vocational rehabilitation services; home-based infant mental health; assertive community treatment uDental Dental services for children (age 0-13 years) and adolescents (age 14-17 years) including oral health screening, cleaning, and fluoride treatments uHealth Education Yes uHealth IT e-Prescribing, electronic health records uLaboratory Yes uMedical Primary care; pediatric medicine; adult medicine; prenatal care uOutreach & Enrollment Eligibility assistance  uTranslation/Interpretation Arabic and Bengali on-site; all languages through ATT Language Line uX-ray Yes uOther Supplemental Nutrition Program for Women, Infants & Children AFFILIATIONS uEducation Programs Michigan State University School of Osteopathic Medicine; Detroit Wayne County Health Authority Residency Program

EXECUTIVE STAFF Mouhanad Hammami, MD Program Director [email protected] Andre Stringfellow Chief Operating Officer [email protected] Brandi Basket, DO Medical Director 330E • 88 • Western Wayne Family Health Centers

Administration Site: 2500 Hamlin Court, Inkster, MI 48141 313.561.5100 phone | 313.565.0309 or 313.277.5162 fax | www.wwfhcinkster.org

SITES Western Wayne Family Health Center 2500 Hamlin Court, Inkster, MI 48141 313.561.5100 phone | 313.565.0309 fax 330E Western Wayne Family Health Center 26650 Eureka Rd., Suite C Taylor, MI 48180 734.941.4991 phone | 734.941.4919 fax 330E

2012 Utilization Rate Medical Dental Mental Health Patients 10,038 1,380 612 Encounters 31,650 3,362 2,166 Clinical 7.5 2.79 2.2 Staff FTE

2010 PATIENT INCOME STATUS 2012 PATIENT INSURANCE STATUS <100% FPL <200% FPL Uninsured Medicaid Medicare Private 79.4% 99% 46.2% 43.1% 3.5% 7.2%

Service Area Western Wayne County

western wayne family health centers SERVICES uBehavioral/Mental Health Mental health evaluations, assessments and counseling services; also provide some case management and resource counseling; Ages & Stages Questionnaires (ASQ) and Screening, Brief Intervention, and Referral to Treatment (SBIRT) uDental Preventive and emergency services for children and adults; dental services at both facilities uHealth Education University of Detroit Mercy, Detroit; Everest Institute, Dearborn uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory Quest Laboratories uMedical Primary care including perinatal care, pediatric care, adolescent care, adult medicine, obstetrics/gynecology, geriatric medicine uOutreach & Enrollment Healthy Kids, MOMS, Plan First!, Health Insurance Marketplace uPCMH In process of applying for NCQA designation uPharmacy 340B program administered by Walgreens at various locations and New Millennium Drugs (Inkster) uTranslation Bilingual staff and services through translation services uTransportation Taxi vouchers uX-ray Patients referred for diagnostic imaging services uOther Patients referred for specialty services; Supplemental Nutrition Program for Women, Infants & Children AFFILIATIONS uEducation Programs Clinical externships for Nurse Practitioners, Medical Assistants (Everest Institute and Sanford Brown); Graduate Medical Education program with Detroit Wayne County Health Authority and Michigan State University; University of Michigan School of Nursing; University of Michigan Dental uHealth Systems/Hospitals Oakwood Health System; Garden City Hospital

EXECUTIVE STAFF Linda Atkins Chief Executive Officer [email protected] Errol G. Elrington, MD Chief Medical Officer [email protected] Rao Kakarala, CPA Chief Financial Officer [email protected]

BOARD OF DIRECTORS Noah Bergeron Chair Terrel LeCesne Carolyn R. Kimbrough Vice chair Cindy Murdock David Ippel Treasurer Jean Overman Bishop Walter Starghill Secretary John Flynn Troy D. Tipton Joyce Poole Bobbie Wallace Christina Arnold NOTES NOTES MICHIGAN

ASSOCIATIONCare www.mpca.net 517.381.8000