MEJB October2018.Pdf

2 23 25Is Neoliberal Globalization Grief for Labour? An Experience of Bangladeshi Garment Industry 59 With a focus on Ethical and Sustainable Business October 2018 Volume 13, Issue 4 ISSN 1834-8777 International Editor and Publisher: Editorial Ms Lesley Pocock Publisher 3 Editorial : What a Waste medi+WORLD International Email: Lesley Pocock [email protected] DOI: 10.5742/MEJB.2018.93499 Editor: Abdulrazak Abyad Business and Society MD, MPH, AGSF, AFCHSE Email: [email protected] 4 Consumption of online food app services: An exploratory study among college students in Dubai Advertising enquiries: [email protected] Karishma Sharma, Kareem Abdul Waheed DOI: 10.5742/MEJB.2018.93500 While all efforts have been made to ensure the accuracy of the infor- Business Theory mation in this journal, opinions expressed are those of the authors 12 Groups, Teams, and Leadership and do not necessarily reflect the views of The Publishers, Editor or Abdulrazak Abyad the Editorial Board. The publishers, DOI: 10.5742/MEJB.2018.93501 Editor and Editorial Board cannot be held responsible for errors or any consequences arising from the use of 18 Project Management, Motivation Theories and Process Management information contained in this journal; Abdulrazak Abyad or the views and opinions expressed. DOI: 10.5742/MEJB.2018.93502 Publication of any advertisements does not constitute any endorse- ment by the Publishers and Editors Ethical Business of the product advertised. 23 Unethical Business The contents of this journal are copyright. Apart from any fair deal- Lesley Pocock ing for purposes of private study, re- DOI: 10.5742/MEJB.2018.93503 search, criticism or review, as permit- ted under the Australian Copyright Act, no part of this program may be reproduced without the permission of the publisher. MIDDLE EAST JOURNAL OF Business • VOLUME 4, ISSUE 1 From the Editor From the Editor - What a Waste Coastline Roatan island - Honduras Facts Annually we dump 2.12 billion tons of waste each year. The These are 10 countries that produce the most trash: recent cyclones in the central latitudes (Florence and Mang- khut) and their associated floods will be adding hard rubbish, 1. The United States poisons, faeces, plastic, chemicals and organic matter to the 2. Russia already grossly polluted oceans. 3. Japan 4. Germany The stunning amount of waste that humans are befouling the 5. The United Kingdom planet with is partly because 99 percent of the non-organic 6. Mexico items we buy are trashed within 6 months. The marketers of 7. France trash are just as much at fault as the consumers of course. 8. Italy 9. Spain Roughly one third of the food produced in the world for human 10. Turkey consumption every year, approximately 1.3 billion tonnes, is lost or wasted. Food losses and waste amounts to roughly US$ China is well on the way to becoming the highest however. 680 billion in industrialized countries and US$ 310 billion in China is estimated to produce an annual amount of over developing countries. 220 million tons of municipal waste. Urbanization, popula- tion growth, and increasing affluence have all contributed to This food waste could easily feed those people who still go China’s waste production. Cities in China are full of garbage, hungry in this world. Additionally the food waste represents a and city officials are having trouble managing this problem. waste of the various resources needed to produce it. Coupled According to the World Bank, China will produce approximate- with that is deforestation and lack of biodiversity caused by ly 533 million tons of waste by 2030. turning forest and natural ecosystems into farms and planta- tions. Air quality and waste you cannot see 9 out of 10 people worldwide breathe polluted air. There are 2,000 active landfills in the US, and the average Amer- ican throws out 4.4 pounds of trash a day. August 19, 2016 WHO estimates that around 7 million people die every year from exposure to fine particles in polluted air that penetrate deep into the lungs and cardiovascular system, causing diseases including stroke, heart disease, lung cancer, chronic obstructive pulmonary diseases and respiratory infections, including pneumonia. MIDDLEMIDDLE EAST EAST JOURNAL JOURNAL OF BUSINESS OF Business - VOLUME • VOLUME 13, ISSUE 4, ISSUE 3 JULY 1 2018 From the Editor Ambient air pollution alone caused some 4.2 million deaths Middle East Journal of Business in 2016, while household air pollution from cooking with (with a focus on Ethical and Sustainable Business) polluting fuels and technologies caused an estimated 3.8 DOI: 10.5742 million deaths in the same period. The MESA region features highly in those top eight cities Website: www.mejb.com with poor air quality. ISSN (Online) 1834 8769; (Print) 1834 8777 Published by: 1. Zabol, Iran (primarily a meteorological phenomenon) medi+WORLD International 2. Gwalior, India. Australia 3. Allahabad, India International Editor: Lesley Pocock 4. Riyadh, Saudi Arabia Email: lesleypocock@mediworl;d.com.au 5. Al Jubail, Saudi Arabia Regional Editor: 6. Patna, India Abdulrazak Abyad Email: [email protected] 7. Raipur, India 8. Bamenda, Cameroon Editorial Board: In 1975, the National Academy of Sciences estimated that http://www.mejb.com/upgrade_flash/aboutMEJB.htm 14 billion pounds of garbage was being dumped into the ocean every year. That’s more than 1.5 million pounds per Advertising: hour. http://www.mejb.com/upgrade_flash/advertising.htm Some countries and regions are doing well however. Information for Authors: There is a ‘joke’ doing the rounds. http://www.mejb.com/upgrade_flash/callforpapers.htm Question: What is considered the most serious crime in Scandinavian countries? Copyright: Answer: Not separating your recyclables While all efforts have been made to ensure the accuracy Sadly the entire global situation is not a joke. of the information in this journal, opinions expressed are those of the authors and do not necessarily reflect the views of The Publishers, Editor or the Editorial Board. Lesley Pocock The publishers, Editor and Editorial Board cannot be held Chief Editor and Publisher responsible for errors or any consequences arising from the use of information contained in this journal; or the views and opinions expressed. Please cite this article as: Lesley Pocock. What a Waste. Middle East Journal of Business. 2018; 13(4): 2-3. DOI: 10.5742/MEJB.2018.93499 MIDDLE EAST JOURNAL OF BUSINESS - VOLUME 13, ISSUE 3 JULY 2018 MIDDLE EAST JOURNAL OF Business • VOLUME 4, ISSUE 1 Business and Society Consumption of online food app services: An exploratory study among college students in Dubai Karishma Sharma (1) Kareem Abdul Waheed (2) (1) MBA student at Institute of Management Technology, Dubai, UAE (2) Professor of Marketing at Institute of Management Technology, Dubai, UAE Correspondence: Dr. K. Abdul Waheed | Professor of Marketing Institute of Management Technology Dubai International Academic City PO Box 345006, Dubai, UAE Tel: +971 442 272 44 Extn. 115 Email: [email protected] Introduction Abstract In recent times, the use of online food ordering apps have greatly increased and have started spreading rapidly. Though There is an unprecedented increase in the consumption the concept was started by a few apps in the beginning, of online food ordering services using smart phone apps now more and more food apps have started their operations across the world. Most of the residents in the UAE own across various geographical locations. The expansion of such smartphones and there is a greater use of several android apps has also shown a rigorous growth in the Middle East and iOS based application for accessing and utilizing sev- countries such as the United Arab Emirates. The expansion of eral services. Several online apps are available for ordering such apps across so many countries often leads to the ques- food for home delivery in UAE. The purpose of this study tion as to how the services from these apps have affected is to explore the extent of use of online food apps among the consumer’s perception about dining in restaurants. Since the expatriate college students in Dubai. A sample of 45 these apps offer an enormous amount of services to a cus- college students participated in a survey. The survey in- tomer from ordering to payment of the food, how have these cluded questions such as how the consumers use online services led to a change in the consumer’s perception about food ordering apps, their level of satisfaction in the use a restaurant? To answer such questions, this paper reports the of online food ordering apps, how much they spend for findings of an exploratory study in Dubai to understand con- the purchase, what type of food they order and for how sumer behavior towards the use of online food app services. many people they normally order food. The findings of the We also provide the overview of the services of major online survey revealed several interesting findings which have food app services such as Zamato, Talabat and Uber Eats . important implications for the restaurants and online food ordering app businesses. Key words: online food app services Please cite this article as: Karishma Sharma, Kareem Abdul Waheed. Consumption of online food app services: An exploratory study among college students in Dubai. Middle East Journal of Business. 2018; 13(4): 4-11. DOI: 10.5742/MEJB.2018.93500 MIDDLEMIDDLE EAST EASTJOURNAL JOURNAL OF BUSINESS OF Business - VOLUME • VOLUME 13, ISSUE 4, 4 ISSUE OCTOBER 1 2018 Business and Society Overview of online food app services • Paid members have a chance to track the points of interest of their calls steered through the Zomato framework. They can Zomato tune in and comprehend what sort of customer services are being given by their staff.

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