Needle and Pathways to Recovery Syringe Programs (NSPs) are a public health measure, consistent with ACT Alcohol Tobacco and Other Drug Strategy and the National Drug Strategy’s

harm minimisation Level 6 Cosmopolitan Centre Needle and Syringe framework. They Woden Square ACT 2606 Program (NSP) reduce the spread of PO Box 538 Woden ACT 2606 Harm Reduction Services infections such as HIV P – 02 6132 4800 F – 02 6132 4801 and Hepatitis B and C E – [email protected] among people who directionshealth.com facebook.com/directionsaod inject drugs and the twitter.com/directionsaod wider community and provide a range of harm Directions Health Services acknowledges the traditional owners of the region, minimisation services. upon whose land we walk, their ancestors and elders both past and present. We also value the contribution diverse cultures, identities and lifestyles make to our region and the richness of Version September 2016 Health Centre – 6207 9977 Primary NSPs Cnr Anketell & Pitman Sts Greenway Needle and ACT Primary NSPs are located in Civic and Phillip. Winnungah Nimmityjah Syringe Disposal These services provide an extended range of injecting Aboriginal Health Service – 6248 6222 equipment and other support services to people who 63 Boolimba Cres Narrabundah Needles, syringes and other sharps should be disposed of inject drugs. This includes information and education on in secure hard plastic containers, available from NSPs. issues relating to safe injecting practices and health, and If you find a sharp in a public place or on your private referrals to a range of health and social services, including Syringe Vending property, call the SHARPS Hotline on 13 22 81, providing drug treatment services. Crisis counselling is available Machines accurate information on the location of the item. A City at the Civic NSP and free frozen take away meals are Ranger from ACT Government Territory and Municipal also available at both Civic and Phillip NSPs through the Syringe Vending Machines (SVMs) are self-contained units Services will come and pick it up as soon as possible. Directions Healthy Food Healthy Me program. that enable 24 hour purchase of safe injecting equipment Do not touch the sharp and, if possible, stand guard or for a small fee. In the ACT, SVMs are located outside health mark the area with a hazard sign, particularly if there are Primary Outlets services. ACT SVMs contain ‘4 packs’ only, (these include children around. City Health Centre – Phone 6143 5800 4 sterile needles and syringes, swabs, water, spoons and Ground Floor, Cnr Moore & Alinga Sts cotton wool within a safe disposal container). Privacy Canberra City All Directions services are confidential. Client consent Syringe Vending Machines is required to share information with other services Phillip Health Centre – Phone 6132 4900 or people. Cnr Keltie & Corinna Sts Health Centre – 6207 9977 Woden (back of building) 56 Lathlain St Belconnen Feedback and Complaints City Health Centre – 6207 9977 What you think about our services matters. Secondary NSPs Cnr Moore & Alinga Sts Canberra City We welcome your feedback and suggestions about how we may improve our services at any time. A more limited range of injecting equipment is available Health Centre – 6207 9977 through Secondary NSPs, including participating 57 Ernest Cavanagh St Gungahlin You have a right to: pharmacies and community health centres. > Make comments or complaints. Phillip Health Centre – 6207 9977 Secondary Outlets Cnr Keltie & Corinna Sts Woden > Have grievance/s resolved fairly, promptly, confidentially and without retribution. Tuggeranong Health Centre – 6207 9977 Aids Action Council – 6257 2855 Cnr Anketel & Pitman Sts Greenway > Be treated with respect, listened to and Havelock House, 85 Northbourne Ave Turner taken seriously. Winnungah Nimmityjah Alcohol & Drug Service – 6207 9977 If you have a complaint, ask to speak with the team Aboriginal Health Service – 6248 6222 1st Floor, City Health Centre leader or manager of the program. If you are not 63 Boolimba Cres Narrabundah Cnr Moore & Alinga Sts Canberra City satisfied with the outcome, you may ask to speak with the Director of Service Delivery or the CEO on 6132 4800. Belconnen Health Centre – 6207 9977 You may also put your complaint in writing or email it to 56 Lathlain St Belconnen Pharmacy NSP Outlets [email protected] Over 30 pharmacies in the ACT participate in the NSP Gungahlin Health Centre – 6207 9977 If you are still unsatisfied, you may contact the ACT Health program. 4 packs are available for purchase through these 57 Ernest Cavanagh St Gungahlin Services Commissioner on 6205 2222. pharmacies. Visit our website for an up to date list of Hepatitis ACT – 1800 301 383 participating pharmacies. 36 David St Turner Phillip Health Centre – 6207 9977 For a full list of Secondary NSPs, pharmacies and vending Cnr Keltie & Corinna Sts Woden machines visit www.directionshealth.com