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Access Statement Sandwell Museum Service Sites. Haden Hill House

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Access Statement Sandwell Museum Service Sites. Haden Hill House Access Statement Sandwell Museum Service Sites. A guide to facilities at our sites to help your visit be as successful as possible. Haden Hill House Museum - 01384 569 444 Access is off Barrs Road and Lee Road, Cradley Heath The museum is situated in Haden Hill Park There is a link to Google maps and the location of Haden Hill House on our website – visit www.sandwell.gov.uk/museums and follow the link to Our Museums. Public Transport Visit the Network West Midlands website for information about buses and trains to Haden Hill House. There is a link on the Haden Hill House page of our website. http://www.networkwestmidlands.co.uk or call: 0871 200 22 33 - for bus and metro information 0845 7 48 49 50 - for train information Old Hill train station is a 10 minute walk away from the museum. There are two Network West Midlands Travel Information Centres - Birmingham New Street Rail Station and Wolverhampton Bus Station. Journey planning, timetables and maps are available - you can also buy local Travelcards. Parking As you come up Lee road you will see a black sign pointing you to the car park on the right, turn left here instead to a car park to the rear of the museum. There are disabled parking spaces here. Entrance to the building. Accessible Entrance Emergency exit Access for visitors with mobility problems is at the rear of the house – just ring the bell and a member of staff will let you in. There are no steps to this entrance. The main entrance at the front of the building has eight steps to the entrance. Parking is currently Free Reception. • The main entrance and reception area is situated on the ground - floor with step free, level access, throughout. • There are chairs throughout the building which can be sat on. These are green and have a sign saying ‘you can sit on me’ • The floor surface in reception is tiled. Other rooms have wooden floors with large rugs – please mind your step. • The reception and corridors are well lit. There is lower level atmospheric lighting in some of the rooms. Attraction (displays, exhibits, rides etc.) • A free plan of the house is available on reception. • Interpretation boards are all in large text. • There are touchable objects in most rooms and we are happy for sight restricted visitors to touch other objects. Please contact us before your visit if you would like access to other objects. Public Toilets • Public toilets are located on the ground and first floors with level access. Accessible toilets are on the ground floor. • Accessible toilets are well lit. • The accessible toilet has an emergency pull cord alarm. Ladies accessible toilet above men’s below Access to First Floor There is a platform lift giving access to the first floor - please ask a member of staff on reception for help if you require it assistance. Platform lift to first floor Catering The tearoom is situated on the ground floor – there is a corridor with sharp turns and doorways to the tearoom servery. There are no steps to the servery but are steps down to the seating area. There is secondary access to the seating area from the car park. The tearoom is open for light refreshments on event and activity days only. Lighting in this area is natural daylight with overhead lighting used. Tea and coffee facilities are available from reception during normal opening hours. The flooring in the café area is vinyl flooring. Shop • There is a small shop area with a range of souvenirs and books etc next to reception. • This is a small area and wheelchair users may find manoeuvring a little tricky. • A low level desk & counter are provided. • Staff are available to offer assistance if required. Haden Hill Park. • The grounds to Haden Hill House are run by Sandwell Parks and Countryside Management. • The park is steep and there are some steps but there are accessible paths throughout the park. Additional Information • We have a set of evacuation procedures – someone will assist you with evacuation if you require. • We restrict access on the first floor to two wheelchairs at any one time. • We are unable to accommodate pushchairs inside the building. • A water bowl and tap is available to the rear of the house for assistance dogs. • Clear signage is used throughout the attraction. Contact Information 01384 569 444 www.sandwell.gov.uk/museums @sandwellmuseums www.facebook.com/sandwellmuseums The Manor House Museum – 0121 588 2985 Access is from Hall Green Road, West Bromwich The museum is situated in its own grounds. There is a link to Google maps and the location of The Manor House Museum on our website – visit www.sandwell.gov.uk/museums and follow the link to Our Museums. Public Transport Visit the Network West Midlands website for information about buses and trains to The Manor House. There is a link on the Manor House page of our website. http://www.networkwestmidlands.co.uk or call: 0871 200 22 33 - for bus and metro information 0845 7 48 49 50 - for train information The nearest metro station is in Wednesbury Town centre or West Bromwich town centre several miles away. There are two Network West Midlands Travel Information Centres - Birmingham New Street Rail Station and Wolverhampton Bus Station. Journey planning, timetables and maps are available - you can also buy local Travelcards. Parking • You can pull onto the site and you are directed to the car park on the right. There are disabled parking spaces directly in front of the building. However these are not available on event days but are available for guided tour days and smaller activities. Look out for the blue badge sign. • Parking is currently Free and on site. Entrance to the building. • Access for visitors with mobility problems is currently restricted due to steps and historic thresholds. • We are unable to accommodate pushchairs inside the building. • There are no lifts inside the building and stairs to first floor rooms. Access to other parts of the building other than the great hall are by guided tour only. Most of the house is inaccessible to wheelchair users. • From July 2014 staff will be able to give visitors who are unable to use stairs a virtual tour via tablets. Please cal in advance to book your virtual tour. • Future development at the site will improve accessibility but unfortunately currently accessible areas are limited due to the age and nature of the building. Call if you are unsure 0121 588 2985 Reception. • The main entrance and reception area is situated on the ground - floor with two love steps to get into the building. • There are chairs in the great hall which can be sat on. • The floor surface in the great hall is flag stones with wooden floorboards throughout the remainder of the building. • Lighting in the Manor House outside of the great hall is limited, there are steep steps and low doorways and low lighting levels. • Doorways can be low due to the age of the building – please mind your head. Attraction (displays, exhibits, rides etc.) • Interpretation boards are all in large text. • There are touchable objects throughout the tour and we are happy for sight restricted visitors to touch other objects. Please contact us before your visit if you would like access to other objects. Public Toilets • Public toilets are located on the car park – where there are accessible toilets too. Accessible toilets are also available inside the building. • Accessible toilets are well lit. • The accessible toilet has an emergency pull cord alarm. Outside accessible toilet Access to the accessible toilet in the house is via a paved area Area in front of the accessible toilet is on a slight decline. Access to First Floor There is currently no accessible access to the first floor. Access is by steep uneven stairs only due to the age of the building. Please ask a member of staff on reception for help if you require it. Catering Tea and coffee facilities are available from reception during special events and activities. Shop • There is a small shop area with a range of souvenirs and books etc next to reception. • Staff are available to offer assistance if required. The Grounds. • The grounds to The Manor house are part of the museum service site. • There is a flat path running most of the way around the site. Additional Information • We have a set of evacuation procedures – someone will assist you with evacuation if you require. • We are unable to accommodate pushchairs inside the building. • Clear signage is used throughout the attraction. Contact Information 0121 588 2985 www.sandwell.gov.uk/museums @sandwellmuseums www.facebook.com/sandwellmuseums The Oak House Museum –0121 553 0759 Access is through our visitors centre on Oak Road. There is a link to Google maps and the location of The Oak House Museum.– visit www.sandwell.gov.uk/museums and follow the link to Our Museums. Public Transport Visit the Network West Midlands website for information about buses, trains and metro to The Oak House. There is a link on the Oak House page of our website. http://www.networkwestmidlands.co.uk or call: 0871 200 22 33 - for bus and metro information 0845 7 48 49 50 - for train information Sandwell and Dudley Train Station is around 1 ½ miles away. Lodge Road Metro Station is around a 5-10 minute walk. West Bromwich town centre is around a 15 minute walk There are two Network West Midlands Travel Information Centres - Birmingham New Street Rail Station and Wolverhampton Bus Station.
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