Lexmark 1100 Color Jetprinter User's Guide

Lexmark 1100 Color Jetprinter

User’s Guide

First Edition (March 1998)

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

A form for reader’s comments is provided at the back of this publication. If the form has been removed, comments may be addressed to Lexmark International, Inc., Department F95/035-3, 740 New Circle Road N.W., Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1- 800-553-9727. In the United Kingdom and Eire, call 0628-481500. In other countries, contact your point of purchase.

Lexmark, ColorFine, and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

Color Jetprinter is a trademark of Lexmark International, Inc.

Windows is a registered trademark of Microsoft in the U.S. and other countries.

PCL® is a registered trademark of the Hewlett-Packard Company. PCL 3 is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended by Lexmark International, Inc. to be compatible with the PCL 3 language. This means that the printer recognizes PCL 3 commands used in various application programs, and that the printer emulates the functions corresponding to the commands.

Other trademarks are the property of their respective owners.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550. Contents Contents

Chapter 1 - Introducing the Lexmark 1100 Color Jetprinter 1 Using the printer parts ...... 2

Chapter 2 - Using the printer software ...... 5 Introducing the printer software ...... 6

Chapter 3 - Loading paper and other media ...... 9 Loading paper and other specialty media ...... 10 Recommended paper types ...... 20

Chapter 4 - Caring for your print cartridge ...... 23 Installing or replacing a print cartridge ...... 24 Aligning the print cartridge ...... 32 Cleaning the print nozzles ...... 32 Wiping the print nozzles and contacts ...... 34 Cleaning print cartridge carrier contacts ...... 35 Preserving print cartridges ...... 38

Chapter 5 - Troubleshooting ...... 39 Error messages ...... 40

Contents iii Miscellaneous problems ...... 42 General printing problems ...... 42 Paper feed problems ...... 46 Contents Poor print quality ...... 48

Appendix A - Installing the printer software ...... 51

Appendix B - Printing from DOS ...... 53

Appendix C - Ordering Supplies ...... 57

Appendix D - Notices and safety information ...... 59

Appendix E - Statement of limited warranty ...... 65

Glossary ...... 67

Index...... 69

iv Contents Introducing the Lexmark 1100 Color Jetprinter Lexmark 1100 Color the Introducing Introducing the Lexmark 1100 Color Jetprinter

Chapter One

Your Lexmark 1100 Color Jetprinter™ is a general purpose color inkjet printer that provides high quality text and graphics. This printer can print on plain paper, envelopes, labels, index cards, coated paper, glossy film, photo paper, transparencies, greeting cards, iron-on transfers, and banner paper.

Introducing the Lexmark 1100 Color Jetprinter 1 Using the printer parts

This illustration shows the front parts of the printer.

D C E F

G A

H Introducing the Lexmark 1100 Color Jetprinter Use the: When you want to:

(A) Paper Feed button • Eject paper from the printer • Continue printing after loading paper into the sheet feeder (due to an Out of Paper message)

(B) Left paper guide Align the sheet feeder to the correct paper size

(D) Sheet feeder Load paper

(E) Specialty media guide When you want to print an envelope, greeting card, transparency, or other specialty media

(F) Paper load lever Load paper into the sheet feeder

(G) Front cover • Install or change a print cartridge • Clear a paper jam (H) Paper exit tray Keep paper together after printing

2 Introducing the Lexmark 1100 Color Jetprinter This illustration shows the back parts of the printer. Jetprinter Lexmark 1100 Color the Introducing

Use the: When you want to:

(I) Print cartridge storage unit Store an extra used print cartridge

(J) Power cord connector Plug in the power cord

(K) Parallel cable connector Attach the parallel cable

Introducing the Lexmark 1100 Color Jetprinter 3 Introducing the Lexmark 1100 Color Jetprinter

4 Introducing the Lexmark 1100 Color Jetprinter Using the printer software Using the Using the printer software

Chapter Two

This chapter introduces the printer software applications.

For information about: See page:

Introducing the printer software 6

Opening the Control Program 7

Opening the Printer Driver 7

Opening the Spool Manager 8

Using the printer software 5 Introducing the printer software

When you installed the software for your printer, several small applications were installed on your computer. The following table describes these applications:

Use this software: When you want to:

Control Program • Install or replace a print cartridge • Align the print cartridge • Monitor print jobs and print cartridge ink levels Using the printer software • Print a test page • Change DOS settings • Control how the Control Program appears Printer Driver • Change printer properties or setup • Choose the paper source • Choose page orientation • Choose different sizes and types of media • Adjust the quality of print jobs • Reset printer defaults

Spool Manager * • View the print jobs in your queue • Pause or cancel a print job • Requeue a print job

* Windows 3.1, 3.11 only. If you are using Windows 95, 98 a print queue was installed when you loaded Windows.

Note: Lexmark 1000 Series ColorFine is the name of the printer driver and software for the Lexmark 1100 Color Jetprinter.

6 Using the printer software Opening the Control Program printer software Using the The method of opening the Control Program varies, depending on the type of operating system you are using.

Windows 95, 98 1 From the Start menu, click Programs. 2 Click the Lexmark 1000 Series program group. 3 Click Lexmark 1000 Series Control Program on LPTx.

Windows 3.1, 3.11 From the Lexmark 1000 Series program group, double-click the Control

Program icon.

Opening the Printer Driver The way you open the printer driver affects how the changes you make are saved.

If you open the printer driver from: Then the changes apply:

Your application Only to that print job

The Printers folder (Windows 95, 98) To all print jobs

The Control Program (Windows 3.1, 3.11) To all print jobs

Opening the printer driver from an application You can open the printer driver from almost any application. To open the driver: 1 Open the application's File menu. 2 Choose Print (or Printer) Setup. 3 In the Printer Setup dialog box, click the Properties, Options, or Setup button (depending on the application).

Using the printer software 7 Opening the printer driver from Windows 3.1, 3.11 To open the driver from the Control Program: 1 Open the Lexmark 1000 Series Control Program. 2 Click the Windows Printing tab. 3 Click the Windows Driver Setup button.

Opening the printer driver from Windows 95, 98

Using the printer software To open the driver from the Printers folder: 1 From the Start menu, choose Settings, then choose Printers. 2 From the Printers folder, right-click the printer icon for the Lexmark 1000 Series ColorFine. 3 Choose Properties from the sidebar menu.

Opening the Spool Manager You can open the Spool Manager (Windows 3.1 or 3.11 only) from the Lexmark 1000 Series Control Program. To open the Spool Manager: 1 Open the Lexmark 1000 Series Control Program. 2 Click the Windows Printing tab. 3 Click the Spool Manager button.

8 Using the printer software Loading paper and other media Loading paper and other media

Chapter Three

The Lexmark 1100 Color Jetprinter prints on plain paper, envelopes, index cards, post cards, labels, transparencies, coated paper, glossy film, photo paper, iron-on transfers, greeting cards, and banner paper. This section includes general guidelines for purchasing and loading print materials.

For information about: See page:

Loading paper and other specialty media 10

Loading paper in the sheet feeder 10

Loading specialty media 12

Loading banner paper 16

Recommended paper types 20

Loading paper and other media 9 Loading paper and other specialty media

This section describes how to load paper, an envelope, a card, and other specialty media in your printer.

Loading paper in the sheet feeder The sheet feeder holds up to 30 sheets of plain paper. To load paper: 1 Pull the paper load lever toward you to open the sheet feeder. Loading paper and other media

2 Insert paper.

10 Loading paper and other media 3 Slide the left paper guide to the left edge of the paper. Loading paper and other media

4 Push the paper load lever away from you to close the sheet feeder.

5 You are now ready to print. Make sure you select the correct paper type and size in the printer software. For help, see “Using the printer software” on page 5.

Loading paper and other media 11 Loading specialty media Follow the steps to load one sheet of thick paper, an envelope, greeting card, iron-on transfer, label sheet, or other specialty media. You must load all types of specialty media one piece at a time. To load specialty media: 1 Pull the paper load lever toward you and remove any paper from the sheet feeder. Loading paper and other media

2 Push back on the paper load lever to close the sheet feeder.

12 Loading paper and other media 3 Open the specialty media guide to the upright position, as shown. Loading paper and other media

4 In the printer software, change the appropriate settings: a Open the application's File menu. b Choose Print (or Printer) Setup. c In the Printer Setup dialog box, click the Properties, Options, or Setup button (depending on the application). d Click the Paper tab. e Select the appropriate Paper Size setting. f Make sure Manual/Specialty Media is selected as the Paper Source. g Click the Document/Quality tab. h Select the appropriate Paper Type setting. i Click OK. 5 Send the job to print.

Loading paper and other media 13 6 When prompted, place one piece of specialty media against the specialty media guide in the sheet feeder.

Stamp location Loading paper and other media

• Always place the preferred print side facing you. • Insert envelopes so that the stamp location is in the lower right-hand corner. • Insert index cards and postcards vertically so the shortest side is fed into the printer first. Note: The printer software prompts you to load another piece of specialty media when you select more than one copy on the Paper tab. 7 Slide the paper guide to the left edge of the media.

14 Loading paper and other media 8 Push the media downward until the printer automatically loads it. Loading paper and other media

9 When you finish printing specialty media, close the specialty media guide so it is lying flat against the back of the sheet feeder.

Loading paper and other media 15 Loading banner paper You can purchase two types of banner paper. One is a long, single sheet of paper, while the other is known as continuous form-feed paper (regular-size sheets which are perforated to allow you to tear them apart). For best results, follow the steps below to load banner paper and select the appropriate options in the printer software.

Loading banner paper into the sheet feeder 1 Tear off a maximum of 10 sheets of banner paper. 2 If necessary, remove the perforated strip of tractor holes along each side of the banner paper. Loading paper and other media 3 Pull the paper load lever toward you and remove any paper in the sheet feeder.

16 Loading paper and other media 4 Push back on the paper load lever to close the sheet feeder. Loading paper and other media

5 Open the specialty media guide to the upright position as shown.

Loading paper and other media 17 6 Adjust the paper support for banner printing: a Pull up on the top of the paper support. b Lean the paper support backwards and down until it stops. Loading paper and other media

7 Rest the banner paper on the paper support behind the sheet feeder.

8 Insert the leading edge of the first page into the sheet feeder until the printer automatically loads it.

18 Loading paper and other media 9 Slide the left paper guide against the left edge of the paper. Loading paper and other media 10 Continue with “Selecting the correct options for banner printing”.

Selecting the correct options for banner printing To select the appropriate options for banner printing from the printer software: 1 From your application's File menu, click Printer Setup (or Print...). 2 From the dialog box, click Properties, Options, or Setup (depending on your application). 3 Click the Paper tab. 4 From the Paper Size scroll box, select the banner paper size you are using. 5 In the Paper Source area, make sure Manual/Specialty Media is selected. 6 Click OK. 7 Send the print job. Note: When you have finished banner printing, return the paper support and specialty media guide to their normal positions before printing other documents.

Loading paper and other media 19 Recommended paper types

This section describes paper, transparency, envelope, index card, post card, label, glossy film, photo paper, greeting card, and iron-on transfer types and sizes you can use with your printer.

Plain paper You can get good print quality on many types of plain paper. Since the quality of plain paper varies widely, you should test the print quality before buying large quantities of paper. You can use letter, legal, A4, A5, A6, B5, executive, and index card size Loading paper and other media paper with your printer. Use paper that meets the following specifications in the sheet feeder:

Length 127 to 432 mm 5.0 to 17.0 in. Width 88 to 215 mm 3.5 to 8.5 in. Weight 76 to 90 g/sqm 20 to 24 lb. Thickness 0.071 to 0.191 mm 0.0028 to 0.0075 in.

Coated paper For the best color or black and white printing results using black and color print cartridges, use a coated paper such as Lexmark's High Resolution Premium Inkjet paper. To order this paper from Lexmark, use Lexmark part number 1402780 (letter size) or 1402781 (A4 size).

Envelopes The printer supports the following envelope sizes and card types:

Envelope sizes Card types

• 6 3/4 • #10 • C6 • Postcard • 7 3/4 • DL • B5 • Index card • #9 • C5 • Baronial

20 Loading paper and other media The acceptable dimensions for an envelope loaded in the sheet feeder are: Loading paper and other media

Length 190.5 to 364 mm 7.50 to 14.33 in. Width 76.2 to 215 mm 3.0 to 8.5 in. Weight 76 to 90 g/sqm 20 to 24 lb.

Note: For best results, feed one at a time. Do not use envelopes that have: • Windows, holes, perforations, cutouts, or deep embossing • A metal clasp, a string tie, or metal folding bars • Peel-off sealing strips • Contents enclosed

Transparencies, glossy film, and photo paper The printer supports letter and A4-size transparencies, glossy film, and photo paper. Use transparencies, glossy film, or photo paper designed for an inkjet printer. Do not use transparencies, glossy film, or photo paper designed for copiers, laser printers, or pen plotters. For best results: • Feed one sheet at a time. • Handle only on the edges. Do not touch the side being printed on. • Store unused paper in the original packaging. • Do not store in excessively hot or humid areas. • Be careful not to touch the printed surface until the ink is dry. • Remove each sheet as it exits the printer and allow it to dry before stacking. • Cover the printed area with plain paper when storing.

Loading paper and other media 21 Labels The printer supports letter and A4 size label sheets. Feed one label sheet at a time. For best results, labels used in the printer should meet the following requirements: • Do not use label sheets with a slick backing material. • Be sure the adhesive does not come in contact with any part of the printer. • Use full label sheets. Partially used sheets can cause labels to peel off during printing and can damage the printer. Loading paper and other media Greeting cards with envelopes Use Lexmark Inkjet Greeting Cards, part number 1372482 (letter) or 70X7254 (A4). Each greeting card comes with an envelope. For best results, feed one at a time.

Iron-On transfers To create colorful, custom-designed T-shirts or other items, use Lexmark Iron-On Transfers, part number 1372480 (letter) or 1402519 (A4). Note: For best results, feed one at a time.

22 Loading paper and other media Caring for your print cartridge Caring for your print cartridge

Chapter Four

This chapter describes print cartridge maintenance procedures to help you get the best performance from your print cartridge and your printer.

For information about: See page:

Installing or replacing a print cartridge 24

Removing a print cartridge 24

Installing or changing a print cartridge 29

Aligning the print cartridge 32

Cleaning the print nozzles 32

Wiping the print nozzles and contacts 34 Cleaning print cartridge carrier contacts 35

Preserving print cartridges 38

Caring for your print cartridge 23 Installing or replacing a print cartridge

Perform the entire print cartridge replacement procedure without interruption.

Removing a print cartridge If you need to remove a print cartridge before you install a different one, follow these steps:

Caring for your print cartridge 1 Make sure the printer is plugged in. 2 Open the printer front cover.

3 From your computer, open the printer’s Control Program. For help, see “Opening the Control Program” on page 7. 4 Click the Cartridges tab.

24 Caring for your print cartridge 5 Click Install Cartridge. Caring for your print cartridge The print cartridge carrier automatically moves to the load position and the Change Cartridge dialog box appears on your computer screen. Note: If you are interrupted and leave the print cartridge carrier in the load position too long, the carrier returns to the far right position. The Cartridges tab remains displayed on your screen. If this happens: a Click Cancel. b Click Install Cartridge. 6 Pull the handle of the print cartridge toward you until you hear a click.

Caring for your print cartridge 25 7 Remove the print cartridge from the printer. Caring for your print cartridge

8 Decide whether you want to dispose of or store the cartridge you removed. See “Disposing of used cartridges” on page 26 or “Storing an extra print cartridge” on page 27.

Disposing of used cartridges Do not shake used print cartridges. The remaining ink can leak. Before discarding the used print cartridge, put it in a leak-proof bag.

26 Caring for your print cartridge Storing an extra print cartridge Caring for your print cartridge The print cartridge storage unit on the back of the machine provides a convenient place to store an extra (used) print cartridge to prevent it from drying out. To store an extra print cartridge in the storage unit: 1 Remove the cardboard insert covering the print cartridge storage unit and discard it.

Print cartridge storage unit

Cardboard insert

2 Insert the extra print cartridge into the print cartridge storage unit located on the back of the printer.

Caring for your print cartridge 27 3 Push back firmly on the cartridge until it snaps securely into place.

Caring for your print cartridge Removing a print cartridge from the storage unit To remove a print cartridge from the storage unit: 1 Pull the print cartridge handle toward you until you hear a snap.

2 Lift the print cartidge straight out of the storage unit.

28 Caring for your print cartridge Installing or changing a print cartridge Caring for your print cartridge If you need to remove a print cartridge before you install another one, follow the steps for “Removing a print cartridge” on page 24 before proceeding. 1 If you removed a print cartridge, continue with step 2. If you are installing a print cartridge for the first time: a Make sure the printer is plugged in. b Open the printer front cover. c From your computer, open the printer’s Control Program. For help, see “Opening the Control Program” on page 7. d Click the Cartridges tab. e Click Install Cartridge. The print cartridge carrier automatically moves to the load position and the Change Cartridge dialog box appears on your computer screen. 2 If you are installing a new print cartridge, remove it from its packaging. 3 Carefully remove the sticker and transparent tape covering the copper printhead from the cartridge.

Sticker and tape DO NOT TOUCH OR REMOVE the copper contact area!

Caring for your print cartridge 29 4 Insert the print cartridge in the print cartridge carrier. Caring for your print cartridge

5 Push back on the cartridge until it snaps securely into place.

If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat this step.

30 Caring for your print cartridge 6 Close the printer front cover. Caring for your print cartridge

7 From the Cartridges tab, choose the appropriate selection for the cartridge you installed.

If you installed: Click:

a new Black cartridge New Black Cartridge Installed

an old Black cartridge Old Black Cartridge Installed

a new Color cartridge New Color Cartridge Installed

an old Color cartridge Old Color Cartridge Installed

8 If you installed a new print cartridge, continue with “Aligning the print cartridge”.

Caring for your print cartridge 31 Aligning the print cartridge

When you install a new print cartridge, you should use the Align Cartridge feature to help align the printhead. This ensures that you get the best print quality from your Lexmark 1100 Color Jetprinter. To align the print cartridge: 1 From the printer’s Control Program, click the Cartridges tab. 2 Click the Align Cartridge button. The Align Cartridge dialog box appears on your screen. The printer prints a test page with a bidirectional alignment pattern. Each

Caring for your print cartridge pattern has a number under it. Bidirectional Alignment Pattern

3 On the printed test page, locate the number under the Bidirectional Alignment pattern that comes closest to forming a straight line. 4 In the Align Cartridge dialog box, enter the number as the Bidirectional Align setting. 5 Click OK.

Cleaning the print nozzles

When you clean the print nozzles, a test line prints so you can see if the cleaning process was successful. Use the nozzle test: • When you suspect the nozzles are clogged • When characters are not printing completely To clean the nozzles: 1 Make sure there is paper in the sheet feeder. 2 From the printer’s Control Program, click the Cartridges tab.

32 Caring for your print cartridge 3 Click the Clean Print Nozzles button. The printer feeds a sheet of Caring for your print cartridge paper and prints the nozzle test pattern. 4 Examine the test pattern. This example shows a test pattern of a black nozzle functioning correctly.

This example shows a test pattern of a color nozzle functioning correctly.

5 Compare the diagonal line above the printed bars to the diagonal line below the printed bars. Look for a break in the diagonal lines. A broken line indicates clogged nozzles. If the bottom line has fewer breaks, or better print quality than the top line, run the test two more times. If the print quality is satisfactory after running the test three times, the print nozzles are clean. You do not need to complete the remaining steps. If the print quality of both lines is not satisfactory after running the test three times, go to step 6.

Caring for your print cartridge 33 6 Remove and reinstall the print cartridge. For help, see “Installing or replacing a print cartridge” on page 24. 7 Repeat the nozzle test. 8 If the lines are still broken, wipe the print cartridge nozzles. For instructions, see “Wiping the print nozzles and contacts”.

Wiping the print nozzles and contacts

If print quality does not improve after cleaning the print nozzles (see “Cleaning the print nozzles” on page 32), the problem may be caused by Caring for your print cartridge dried ink on the print cartridge nozzles. To wipe the print cartridge’s nozzles and contacts: 1 Remove the print cartridge from the printer. For help, see “Removing a print cartridge” on page 24. 2 Use a clean cloth, dampened with water only, to gently clean the entire copper colored area, including the nozzles and contacts. When cleaning the color print cartridge, wipe the nozzles in one direction so the colors do not mix.

Nozzles

Contacts

To dissolve dried ink, hold the damp cloth against the nozzles for about three seconds. Gently blot and wipe dry.

34 Caring for your print cartridge 3 Allow the copper-colored area to dry. Caring for your print cartridge 4 Reinstall the print cartridge and repeat the nozzle test. For help, see “Cleaning the print nozzles” on page 32. 5 If the nozzle test line is still broken, clean the print cartridge carrier contacts. For help, see “Cleaning print cartridge carrier contacts” on page 35.

Cleaning print cartridge carrier contacts

Clean the print cartridge carrier contacts only if you have cleaned and wiped the print nozzles and print quality is still unsatisfactory. To clean the print cartridge carrier contacts: 1 From the printer’s Control Program, click the Cartridges tab. For help opening the Control Program, see “Opening the Control Program” on page 7. 2 From the Cartridges tab, click the Install Cartridge button to move the print cartridge carrier to the load position. 3 Unplug the printer power cord. This forces the print cartridge carrier to remain in the load position.

Caring for your print cartridge 35 4 Open the printer front cover. Caring for your print cartridge

5 Remove the print cartridge. For help, see “Removing a print cartridge” on page 24. 6 Use a clean, dry cloth to clean the cartridge carrier contacts inside the printer.

Carrier contacts

7 Replace the print cartridge. For help, see “Installing or changing a print cartridge” on page 29.

36 Caring for your print cartridge 8 Close the printer front cover. Caring for your print cartridge

9 Plug the printer power cord into an electrical outlet.

10 You do not want to reset the ink level counter. Click Old Black Car- tridge or Old Color Cartridge, depending on which you installed, to return the cartridge carrier to the far right position. 11 Test the print cartridge by choosing the Clean Print Nozzles button on the Cartridges tab. If the print quality has not improved after this cleaning process, replace your print cartridge. If print quality still does not improve, your printer may require service.

Caring for your print cartridge 37 Preserving print cartridges

To ensure the longest life from your print cartridge and optimum performance from your printer: • Keep a print cartridge in its packaging until you are ready to install it. • Do not remove a print cartridge from the printer except to replace, clean, or store it in a print cartridge storage unit. The print cartridge will not print correctly if removed from the printer and left exposed for an extended period of time. • Do not refill print cartridges. Refilling empty print cartridges may Caring for your print cartridge invalidate your warranty. Incompatible inks can cause damage to the printhead or to the printer. For best results, use Lexmark supplies with the printer. • Store the print cartridge in the same environment as the printer.

38 Caring for your print cartridge Troubleshooting Troubleshooting

Chapter Five

Use this section to identify and solve problems.

If you encounter: See page:

Error messages 40

Miscellaneous problems 42

General printing problems 42

Paper feed problems 46

Poor print quality 48

Troubleshooting 39 Error messages

If you get this message: Try this solution:

Ink low Your print cartridge is running out of ink. You need to purchase a new print cartridge.

Troubleshooting Out of memory • Before sending a file to print, close all other open files in the application you are using. The printer prints a blank page when too many files are open in the same application. • Free memory by closing other open applications. • Decrease the print quality of your print job. • Consider purchasing more memory for your personal computer. • In Windows 3.1 or 3.11, consider increasing the virtual memory to a larger value.

Out of paper You may have the wrong paper source selected in the printer software or in your application. If an Out of Paper message appears and you are using a non- bidirectional printer cable, follow the steps below to continue printing: 1 Load paper. 2 Press the Paper Feed button. 3 Resend your print job. Your printer software will not function properly unless you use an IEEE 1284-compliant parallel cable with your printer.

Printer Error 1 Open the printer front cover. 2 Clear any paper or other objects from the paper path. 3 Make sure the print cartridge is completely snapped into the cartridge carrier, If not, push back on the cartridge until it snaps into place. 4 Press the Paper Feed button. If the error condition reappears, unplug the power cord from the electrical outlet, then plug it back in. If the error condition is still present, your printer may require service.

40 Troubleshooting Troubleshooting If you get this message: Try this solution:

Paper jam 1 Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, open the printer front cover and pull the paper out from the front of the printer. 2 Close the printer front cover. 3 Press the Paper Feed button. 4 If necessary, resend your print job. Start with the page on which the paper jam occurred. If the error continues, unplug the printer and then plug it back in. If it continues, your printer may need service.

Printer is Offline • Make sure: – the power cord is completely plugged into the printer and an electrical outlet. – the printer parallel cable is completely plugged into the printer and the computer. • Pressing the Paper Feed button when the printer is out of paper also causes this message to appear. Unplug the printer from the electrical outlet and then plug it back in.

Troubleshooting 41 Miscellaneous problems

For this problem: Try this solution:

Printer has missing or Contact Lexmark. damaged parts

Troubleshooting Printer software settings Check the settings in the software application you are using. are not in effect Printer settings in your application may override settings in the printer software. Make all printer setting changes in your application if possible. Use the printer driver to change a setting only if your application does not have that setting.

General printing problems

For this problem: Try this solution:

DOS print file takes too If you are attempting to print a DOS file by sending it to the port long to print to which the printer is connected, use the DOS Copy command. Avoid using the DOS Print command. The DOS Print command causes printing delays. Here is an example of the correct DOS Copy command. copy filename lptn /b In the command example: • copy is the DOS copy command. • filename is the name of the print file. • lptn is the port where your printer is connected. For example, lpt1 or lpt2. • /b instructs the computer to send the data in binary form.

42 Troubleshooting Troubleshooting For this problem: Try this solution:

DOS print job does not Check the following items: print • Make sure Disable CJ1000 DOS is not checked: 1 From your printer’s Control Program, click the Options tab. 2 Make sure Disable CJ1000 DOS Printing (Enable DOS Printing to other Printers) is not checked. • If you are using Windows 95, 98 make sure Spool MS-DOS print jobs is selected: 1 Open the Printer Driver Properties folder: a In the Windows Printers Folder, right-click the icon for your Lexmark printer. b In the sidebar menu, click Properties. c Choose the Details tab. 2 Click the Port Settings button. 3 Make sure Spool MS-DOS print jobs is checked. 4 Click OK. • If you send a second DOS print job before the first DOS print job has finished processing, neither job will print. Normally, a job is finished processing when the first page of the job prints. • Also, make sure the Lexmark 1000 Series ColorFine is set as your default printer driver.

Old document prints with When you print a document formatted for a different printer, different fonts Windows may substitute different fonts. Line breaks and page breaks may change also. Use the software application that created the document to fix these problems, then save your changes for the next time you print.

Printer pauses frequently If your printer pauses frequently (every two or three lines) during a print job during a print job, and the printed pages have alternating bands of light and dark print, select Enable Buffer Mode from the Options tab. 1 From the printer's Control Program, click the Options tab. 2 Make sure the Enable Buffer Mode option is checked.

Troubleshooting 43 For this problem: Try this solution:

Printer power is on but Make sure: nothing prints • You have paper in the feeder. (There is no action from • The Paper Load Lever is closed (away from you). the printer) • The printer parallel cable is completely plugged into the printer and the computer. Troubleshooting • The print queue is not being held or paused. To check the printer status, follow the steps for your operating system: Windows 95, 98: 1 From the Printers folder, double-click the icon for the Lexmark 1000 Series ColorFine. 2 Click the Printer menu and make sure no checkmark appears next to the Pause Printing option. Windows 3.1, 3.11: 1 Open the Spool Manager. 2 Click the Queue menu and make sure no check mark appears next to the Hold option. • Print a test page. To print a test page: 1 Open the printer Control Program. 2 On the Status tab, click the Print Test Page button. If the test page prints, the printer is functioning properly. Check your application. • If you are trying to print from a DOS-based application, the problem could be with your DOS settings. Check your DOS printer port settings, driver, and your application settings.

Printer prints very slowly Try the following if your printer is printing slowly: • Decrease the print quality. • Consider purchasing more memory for your personal computer. • Check the document you are printing. If you are using several graphics, it may take longer to print than regular text.

Printer seems to be Make sure: printing but no characters • The print cartridge is properly installed in the printer. See appear “Installing or replacing a print cartridge” on page 24. • The tape was removed from the print cartridge before it was installed.

44 Troubleshooting Troubleshooting For this problem: Try this solution:

Test page does not print Make sure: • The power cord is completely plugged in. Try unplugging it, then plugging it back in. • The paper path is clear. • The parallel cable is properly connected to the computer and printer. For help, refer to the Getting Started booklet. • Paper is loaded in the printer correctly. For help, see “Loading paper and other specialty media” on page 10. • Print cartridge is installed correctly. For help, see “Installing or replacing a print cartridge” on page 24. If these suggestions do not solve the problem, your printer may need service. Refer to your printer registration card or warranty/ service information for the appropriate telephone number for your country.

Troubleshooting 45 Paper feed problems

For this problem: Try this solution:

Paper fails to feed If paper doesn't move through the sheet feeder: • Make sure the paper is loaded properly into the printer.

Troubleshooting • Remove any obstructions inside the printer. • Make sure the Paper Load Lever is closed (away from you). • Make sure the Left Paper Guide does not prevent paper feeding (by being pushed too far to the right).

Paper skews or buckles If paper skews or buckles while moving through the printer, make sure: • You do not force the paper down into the printer when you load it. Note: If you are loading letter or A4 size paper, use the horizontal lines labeled LTR and A4 on the paper support to determine how far down to load the paper. • There is not too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 30 sheets of paper. • The paper guide does not cause the paper to bow in the sheet feeder. • You are using the correct type of paper. • The paper guide is against the side of the paper. • The specialty media guide is not in the upright position. • The printer is on a flat, level surface.

46 Troubleshooting Troubleshooting For this problem: Try this solution:

Paper sticks together If paper sticks together when moving through the sheet feeder, try the following: • Make sure there is not too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 30 sheets of paper. • Make sure you are using the correct type of paper. • Remove paper from the sheet feeder and flex or fan the paper. • When loading paper, do not force the paper down into the printer. Note: Humid conditions may cause some papers to stick together.

Transparencies, glossy If transparencies, glossy film, or photo papers stick together film, or photo papers stick after they exit the printer: together • Use a transparency, glossy film, or photo paper designed for an inkjet printer. For ordering information, see “Ordering Supplies” on page 57. • Remove each transparency, glossy film, or photo paper as it exits from the printer. • Load each piece of specialty media one piece at a time. For help, see “Loading specialty media” on page 12.

Troubleshooting 47 Poor print quality

For this problem: Try this solution:

Characters not aligned • Make sure you do not have hard-coded (extra) spaces at the correctly at left margin left margin.

Troubleshooting • Clean the print cartridge nozzles. See “Cleaning the print nozzles” on page 32. • Align the print cartridge. See “Aligning the print cartridge” on page 32. • Make sure you are using Normal 300dpi or High 600dpi print quality, not Fast Draft 300dpi. Characters with white • A print cartridge may be out of ink or low on ink. If the Ink lines Low message appears, install a new print cartridge. To view the ink level, check the print cartridge image shown in the Cartridge tab. • Remove and reinstall the print cartridge. See “Installing or replacing a print cartridge” on page 24. • Clean the print cartridge nozzles. See “Cleaning the print nozzles” on page 32. • If you are printing transparencies, try changing the fill pattern in your application software. General print quality • The print cartridge may be out of ink or low on ink. If the problems Ink Low message has appeared, install a new print cartridge. See “Installing or replacing a print cartridge” on page 24. To view the ink level, check the ink level graphic shown on the Cartridges tab or the Status tab of the Control Program. • Change the Print Quality setting to something other than Fast Draft 300dpi. • Clean the print cartridge nozzles. See “Cleaning the print nozzles” on page 32. • Make sure the print cartridge is installed correctly. See “Installing or replacing a print cartridge” on page 24. • Make sure you are using the correct type of paper. Specialty inkjet papers provide better printing results. See “Ordering Supplies” on page 57 for more information. • Make sure you have the correct type of paper selected in the printer software.

Improperly formed or Clean the print cartridge nozzles. See “Cleaning the print misaligned characters nozzles” on page 32.

48 Troubleshooting Troubleshooting For this problem: Try this solution:

Poor print quality at left, Like other printers, your printer cannot print in the extreme left, right, or bottom edge of right, or bottom edges of a page. To avoid poor print quality at page the edges of the page, we recommend using these minimum margin settings:

Left and Right Margins Left and right margin settings must be at least 6.35 mm (0.25 in.) each for all paper sizes except A4. For A4 size paper, left and right margin settings must be at least 3.37 mm (0.133 in.) each.

Top and Bottom Margins The top margin must be set to at least 3.39 mm (0.14 in.). The bottom margin setting for all paper sizes must be 12.7 mm (0.5 in.). For best printing results, use at least 16mm (0.63 in.).

Poor print quality at left, Like other printers, your printer cannot print in the extreme left, right, or bottom edge of right, or bottom edges of an envelope. To avoid poor print envelope quality at the edges of the envelope, we recommend using these minimum margin settings:

Left and Right Margins Left and right margin settings must be at least 6.35 mm (0.25 in.) each for all envelope sizes.

Top and Bottom Margins The top margin must be set to at least 3.39 mm (0.14 in.) The bottom margin setting for all envelope sizes must be 12.7 mm (0.5 in.).

Print is too dark or Try the following suggestions to correct this problem: smudged • Make sure the Paper Type setting in the printer software matches the Paper type loaded in the printer. • Make sure the paper is straight and unwrinkled. • Let the ink dry before you handle the paper. • Change Print Quality to Fast Draft 300dpi. • Clean the print cartridge nozzles. See “Cleaning the print nozzles” on page 32.

Troubleshooting 49 For this problem: Try this solution:

Print smears on the page Print smearing may occur in two ways: • Print is smeared as the printer prints the page. • A page prints without smearing, but is smeared by damp ink on the next page exiting the printer. Try the following suggestions to prevent print smearing: Troubleshooting • If print is smeared as the printer prints the page, change to a higher or lower Print Quality setting. • If the page is smeared by the next page exiting the printer, the ink may still be damp when a page finishes printing. Remove the pages as they exit the printer and allow them to dry before stacking.

Printed pages have alter- See “Printer pauses frequently during a print job” on page 43. nating bands of light and dark print

Solid black areas on trans- Try using a different fill pattern in your application software. parencies contain white streaks

Unexpected or missing Make sure you have the Lexmark 1000 Series ColorFine printer characters driver selected as the default printer.

Vertical straight lines are Try the following suggestions to improve print quality of vertical not smooth straight lines in tables, borders, and graphs: • Clean the print cartridge nozzles. See “Cleaning the print nozzles” on page 32. • Perfom a printhead alignment test. See “Aligning the print cartridge” on page 32. • Change Print Quality to something other than Fast Draft 300dpi.

50 Troubleshooting Installing the printer software Installing Installing the printer software

Appendix A

If your computer has a CD-ROM drive, follow Creating diskettes from the steps in the Getting Started booklet to install the printer software. the CD-ROM If you need the printer software on a diskette, To create diskettes from the CD-ROM: use one of the following methods: 1 Start Windows. • Download the appropriate driver from the 2 Insert the Lexmark 1000 Series CD into a Lexmark web site CD-ROM drive. • Create diskettes from the CD-ROM • If the menu screen appears after a few moments, continue with step 3. • Contact Lexmark Technical Support • If nothing appears on the screen after a few moments, follow these steps: Downloading the driver a Windows 95, 98 from Lexmark From the Start menu choose Run. You can download the printer software from Windows 3.1, 3.11 the Lexmark web site: From the Windows Program http://www.lexmark.com Manager menu bar, choose File, then choose Run. b In the command-line text box, type the letter of the CD-ROM drive, followed by setup (for example, d:\setup), and then click OK. 3 When the menu screen appears, click Create Diskettes. 4 Follow the instructions on the screen.

Installing the printer software 51 Installing from diskette Windows 3.1 or 3.11 Once you have created the diskette(s), follow 1 Start Windows. the instructions below to install the printer 2 Insert Setup Disk 1 into your disk drive. software. 3 From the Windows Program Manager menu bar, choose File, and then choose Windows 95, 98 Run. 1 Start Windows. 4 In the command-line text box, type the 2 Insert Setup Disk 1 into your disk drive. letter of your disk drive, followed by 3 From the Start menu, choose Settings, setup (for example, a:setup), and then then choose Printers. click OK. 4 From the Printers folder, double-click 5 Follow the instructions on the screen. 6 Continue with step 2 of “Installing or Installing the printer software Installing Add Printer. 5 Click Next> until you are prompted by a changing a print cartridge” on page 29. screen listing printer manufacturers and models. 6 Click Have Disk. The Install From Disk dialog box appears. 7 In the “Install From Disk” dialog box, type the letter of your disk drive (for example, a:), and then click OK. 8 Click Next>. 9 Select the port you want to use with this printer (for example, LPT1) and then click Next>. 10 If you have other printers installed, click Yes to use the Lexmark 1100 as the default Windows printer. 11 Click Finish. 12 When the Software License Agreement appears, read it and click Yes to continue installing the printer software. 13 Continue with step 2 of “Installing or changing a print cartridge” on page 29.

52 Installing the printer software Printing from DOS from Printing Printing from DOS

Appendix B

You must install the following before you can In Windows 3.1, 3.11, avoid switching from print from DOS applications: your DOS application to another application while your job is printing. See the README • Lexmark 1000 Series printer software file for your Lexmark printer for more • PCL 3 printer driver for each DOS information. application 1 Make sure you are in Windows, not native Appropriate drivers in order of preference DOS. are: 2 From the Control Program, click the – HP DeskJet 500C Options tab. – HP DeskJet 500 For help opening the Control Program, You must use the HP DeskJet 500C for color see “Opening the Control Program” on output. If your application does not include page 7. drivers for the HP DeskJet 500C or the HP 3 Make sure Disable CJ1000 DOS Printing DeskJet 500, contact the software (Enable DOS Printing to other Printers) is manufacturer for a compatible driver not checked. replacement. Note: To print to non-Lexmark printers, you must reselect this option. Printing from a DOS 4 Start your application from DOS. application in Windows For help, see your Windows documentation. Use these instructions only if your application 5 Install the HP DeskJet 500C as the runs from the DOS prompt in Windows. current printer in the DOS application When you print from a DOS application, your from which you are printing. printer uses PCL 3 emulation. You must install Some applications offer a color or black a printer driver for PCL 3 emulation in each (mono) version of the HP DeskJet 500C DOS application. driver. Choose the black (mono) version if you are printing in black only. Choose the color version if you are printing in color and black.

Printing from DOS 53 If your application does not offer the HP Printing to a file DeskJet 500C printer driver, install the HP DeskJet 500 printer driver. You will To print a document that has been processed by not be able to print in color with the HP the driver and stored in a file (that is, printed to DeskJet 500 printer driver. file): For help installing a printer, see your 1 Make sure you are in Windows, not native application user's documentation. DOS. 6 You can use the printer driver for your 2 Start your application from DOS. Printing from DOS Lexmark 1100 Color Jetprinter to change 3 For help, see your Windows printer settings that are not in your documentation. application. For help, see “Changing print settings for DOS applications” on page 4 Create a print file using the "Print to File" 54. function of your application. For help on printing to a file, see your application 7 Print as you normally would from your user's documentation. application. 5 Use this DOS command to copy the print file to the port where the printer is Changing print settings connected: for DOS applications copy filename lptn /b In the command example: If possible, use options in your DOS – copy is the DOS copy command. application to change printer settings. Use the – filename is the name of the print file following steps only if you want to change a you created. printer setting that does not exist in your DOS –lptn is the port where your printer is application. Settings in your DOS application connected. For example, lpt1 or override settings in the driver. lpt2. 1 From the Control Program, click the Dos –/b instructs the computer to send the Printing tab. data in binary form. For help opening the Control Program, Note: Avoid using the DOS Print command see “Opening the Control Program” on to send a job to the printer port. The page 7. Print command causes printing delays. 2 Change settings as needed. Note: When you make changes on the DOS Printing tab, they apply to DOS print jobs only. When you make changes on other tabs, they apply to all print jobs.

54 Printing from DOS Printing from non- 9 Start MS-DOS. DOS from Printing For help, see your Windows Windows DOS documentation. applications 10 Use this DOS command to copy the print Follow these steps if your application runs file to the port where the printer is connected: from the native DOS prompt, but does not run from the DOS prompt in Windows. copy filename lptn /b 1 From the printer's Control Program, click In the command example: the Options tab. – copy is the DOS copy command. For help opening the Control Program, – filename is the name of the print file see “Opening the Control Program” on you created. page 7. –lptn is the port where your printer is connected. For example, lpt1 or 2 Make sure Disable CJ1000 DOS Printing lpt2. (Enable DOS Printing to other Printers) is –/b instructs the computer to send the not checked. data in binary form. 3 Exit Windows. Note: Avoid using the DOS Print command 4 Start your DOS application. to send a job to the printer port. The 5 Install the HP DeskJet 500C as the Print command causes printing delays current printer in the DOS application and may corrupt the print job. from which you are printing. Some applications offer a color or black (mono) version of the HP DeskJet 500C driver. Choose the black (mono) version if you are printing in black only. Choose the color version if you are printing in color and black. If your application does not offer the HP DeskJet 500C printer driver, install the HP DeskJet 500 printer driver. You will not be able to print in color with the HP DeskJet 500 printer driver. For help installing a printer, see your application user's documentation. 6 Create a print file using the "Print To File" function of your application. For help on printing to a file, see your application user's documentation. 7 Exit the DOS application. 8 Start Windows.

Printing from DOS 55 Printing from DOS

56 Printing from DOS Ordering Supplies Ordering Supplies

Appendix C

To order Lexmark supplies, either contact your Parallel cable point of purchase or any Lexmark Authorized Supplies Dealer for a Lexmark dealer near you. To order an IEEE 1284-compatible parallel cable, use Lexmark part number 1329605. You may also order supplies from Lexmark over the telephone or from our web site: http://www.lexmark.com Coated paper Check your printer registration card for the For the best color and black and white printing appropriate telephone number for your results, use a coated paper such as Lexmark's country. High Resolution Premium Inkjet paper. To order this paper from Lexmark, use these part Print cartridges numbers: To order print cartridges from Lexmark, use Size Number of Part number these part numbers: sheets Letter 100 1402780 Cartridge type Part number A4 100 1402781 Standard Black 13620HC

Standard Super Sharp 13400HC Waterproof Black Photo paper

Standard Color 13619HC To order Inkjet Photo Paper from Lexmark, use these part numbers: High Yield Black 1380620 Size Number of Part number High Yield Super Sharp 1361400 Waterproof Black sheets

High Yield Color 1380619 Letter 20 1372481 A4 20 1372208

Ordering Supplies 57 Glossy film Labels To order Lexmark Inkjet Glossy Film from To order Inkjet Labels from Lexmark, use Lexmark, use these part numbers: these part numbers:

Size Number of Part number Sheet Label Labels Part sheets size size per number sheet* Letter 10 1402795 Ordering Supplies Letter 1 x 2-5/ 30 70X7250 Letter 50 1402750 8 in.

A4 10 1402796 Letter 2 x 4 in. 10 70X7251

A4 50 1372361 A4 63.5 x 21 70X7252 38.1 mm Transparencies A4 99.1 x 8 70X7253 67.7 mm To order Lexmark Inkjet Transparencies from * There are 20 sheets per pack. Lexmark, use these part numbers: Size Number of Part number Iron-on transfers for sheets T-shirts Letter 20 1402797 To order Inkjet Iron-On Transfers, use these A4 20 1402798 part numbers:

Size Number of Part number Greeting cards with sheets

envelopes Letter 10 1372480

Each greeting card comes with an envelope. To A4 10 1402519 order Inkjet Greeting Cards from Lexmark, use these part numbers:

Size Number of Part number sheets

Letter 20 1372482

A4 20 70X7254

58 Ordering Supplies Notices and safety information Notices and safety information

Appendix D

Electronic emission • Reorient or relocate the receiving antenna. • Increase the separation between the equipment notices and receiver. Federal Communications • Connect the equipment into an outlet on a circuit different from that to which the receiver Commission (FCC) Compliance is connected. Information Statement • Consult your point of purchase or service The Lexmark 1100 Color Jetprinter, Type 4096, has representative for additional suggestions. been tested and found to comply with the limits for a The manufacturer is not responsible for any radio or Class B digital device, pursuant to Part 15 of the television interference caused by using other than FCC Rules. Operation is subject to the following recommended cables or by unauthorized changes or two conditions: (1) this device may not cause modifications to this equipment. Unauthorized harmful interference, and (2) this device must accept changes or modifications could void the user's any interference received, including interference authority to operate this equipment. that may cause undesired operation. Note: To assure compliance with FCC regulations The FCC Class B limits are designed to provide on electromagnetic interference for a Class reasonable protection against harmful interference in B computing device, use a properly shielded a residential installation. This equipment generates, and grounded cable such as Lexmark part uses and can radiate radio frequency energy and, if number 1329605. Use of a substitute cable not installed and used in accordance with the not properly shielded and grounded may instructions, may cause harmful interference to radio result in a violation of FCC regulations. communications. However, there is no guarantee that interference will not occur in a particular Any questions regarding this compliance installation. If this equipment does cause harmful information statement should be directed to: interference to radio or television reception, which Director of Lab Operations can be determined by turning the equipment off and Lexmark International, Inc. on, the user is encouraged to try to correct the 740 New Circle Road NW interference by one or more of the following Lexington, KY 40550 measures: (606) 232-3000

Notices and safety information 59 Industry Canada compliance Safety information statement • If your product is NOT marked with this This Class B digital apparatus meets all symbol , it MUST be connected to an requirements of the Canadian Interference-Causing electrical outlet that is properly grounded. Equipment Regulations. • The power cord must be connected to an Avis de conformité aux normes electrical outlet that is near the product and d’Industrie Canada easily accessible. • Refer service or repairs, other than those Cet appareil numérique de la classe B respecte described in the operating instructions, to a toutes les exigences du Règlement sur le matériel professional service person. brouilleur du Canada. • This product is designed, tested and approved European Community (EC) to meet strict global safety standards with the directives conformity use of specific Lexmark components. The

Notices and safety information safety features of some parts may not always This product is in conformity with the protection be obvious. Lexmark is not responsible for the requirements of EC Council directives 89/336/EEC use of other replacement parts. and 73/23/EEC on the approximation and harmonization of the laws of the Member States Consignes de sécurité relating to electromagnetic compatibility and safety of electrical equipment designed for use within • Si le symbole n'apparaît PAS sur votre certain voltage limits. produit, ce dernier DOIT être branché sur une prise de courant mise à la terre. A declaration of conformity with the requirements of the Directive has been signed by the Director of • Le câble d'alimentation doit être connecté à Manufacturing and Technical Support, Lexmark une prise de courant placée près du produit et International, S.A., Boigny, France. facilement accessible. • L'entretien et les réparations autres que ceux This product satisfies the Class B limits of EN décrits dans les instructions d'emploi doivent 55022 and safety requirements of EN 60950. être effectués par le personnel de maintenance Japanese VCCI Notice qualifié. • Ce produit a été conçu, testé et approuvé pour respecter les normes strictes de sécurité globale lors de l'utilisation de composants Lexmark spécifiques. Les caractéristiques de sécurité de certains éléments ne sont pas The United Kingdom toujours évidentes. Lexmark ne peut être tenu Telecommunications Act 1984 responsable de l'utilisation d'autres pièces de rechange. This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.

60 Notices and safety information Norme di sicurezza Pautas de seguridad Notices and safety information

• Se il prodotto NON è contrassegnato con • Si su producto NO tiene este símbolo, , es questo simbolo DEVE essere collegato lo IMPRESCINDIBLE conectarlo a una toma de stesso ad una presa elettrica con messa a terra. corriente eléctrica con toma de tierra correcta. • Il cavo di alimentazione deve essere collegato • El cable de alimentación deberá conectarse a ad una presa elettrica posta nelle vicinanze del una toma de corriente situada cerca del prodotto e facilmente raggiungibile. producto y de fácil acceso. • Per la manutenzione o le riparazioni, escluse • Cualquier servicio o reparación deberá quelle descritte nelle istruzioni operative, realizarse por parte del personal cualificado, a consultare il personale di assistenza menos que se trate de las averías descritas en autorizzato. las instrucciones de utilización. • Il prodotto è stato progettato, testato e • Este producto se ha diseñado, verificado y approvato in conformità a severi standard di aprobado para cumplir los más estrictos sicurezza e per l’utilizzo con componenti estándares de seguridad global usando los Lexmark specifici. Le caratteristiche di componentes específicos de Lexmark. Puede sicurezza di alcune parti non sempre sono di que las características de seguridad de algunas immediata comprensione. Lexmark non è piezas no sean siempre evidentes. Lexmark no responsabile per l’utilizzo di parti di ricambio se hace responsable del uso de otras piezas de di altri produttori. recambio. Sicherheitshinweise Veiligheidsvoorschriften • Falls der Drucker nicht mit diesem Symbol • Zorg ervoor dat uw produkt is aangesloten op markiert ist, muß er an eine een geaard stopcontact als het produkt NIET is ordnungsgemäß geerdete Steckdose gemarkeerd met det symbool . angeschlossen werden. • Het netsnoer moet worden aangesloten op een • Das Netzkabel muß an eine Steckdose gemakkelijk bereikbaar stopcontact in de angeschlossen werden, die sich in der Nähe buurt van het produkt. des Geräts befindet und leicht zugänglich ist. • Neem contact op met een professionele • Wartungsarbeiten und Reparaturen, mit onderhoudstechnicus voor onderhoud en Ausnahme der in der Betriebsanleitung näher reparaties die niet in de bij het produkt beschriebenen, sollten Fachleuten überlassen geleverde instructies beschreven worden. werden. • Dit product is ontworpen, getest en • Dieses Produkt und die zugehörigen goedgekeurd om te voldoen aan strenge Komponenten wurden entworfen und getestet, internationale veiligheidsvoorschriften. um beim Einsatz die weltweit gültigen Deveiligheidsvoorzieningen van bepaalde Sicherheitsanforderungen zu erfüllen. Die onderdelen zullen niet altijd duidelijk sicherheitsrelevanten Funktionen der Bauteile zichtbaar zijn. Lexmark is niet und Optionen sind nicht immer offensichtlich. verantwoordelijk voor het gebruik van andere Sofern Teile eingesetzt werden, die nicht von vervangende onderdelen. Lexmark sind, wird von Lexmark keinerlei Verantwortung oder Haftung für dieses Produkt übernommen.

Notices and safety information 61 Sikkerhedsoplysninger • Denna produkt är utformad, testad och godkänd för att uppfylla internationella • Hvis dit produkt IKKE er markeret med dette säkerhetsbestämmelser när den används symbol , SKAL det sluttes til en tillsammans med andra Lexmark-produkter. stikkontakt med jordforbindelse. Säkerhetsegenskaperna för vissa delar är inte • Ledningen skal sluttes til en stikkontakt, der er helt uppenbara. Lexmark frånsäger sig tæt på produktet og som er let tilgængelig. ansvaret om delar av ett annat fabrikat används. • Service og reparationer, som ikke er beskrevet i brugsanvisningen, skal udføres af en Informació de seguretat kvalificeret tekniker. • Si el vostre producte NO està marcat amb el • Dette produkt er udviklet, testet og godkendt i overensstemmelse med Lexmarks símbol , S’HAURÀ de connectar a una verdensomspændende standarder for presa elèctrica de terra. sikkerhed. Delenes sikkerhedsfunktioner kan • El cable de potència s’haurà de connectar a være skjulte. Lexmark påtager sig intet ansvar una presa de corrent propera al producte i Notices and safety information for brugen af uoriginale reservedele. fàcilment accessible. Sikkerhetsinformasjon • Si heu de fer una reparació que no figuri entre les descrites a les instruccions de • Hvis produktet ditt ikke er merket med dette funcionament, confieu-la a un professional. symbolet, , må det bare kobles til en • Aquest producte està dissenyat, comprovat i stikkontakt som er jordet. aprovat per tal d'acomplir les estrictes normes • Ledningen må være koblet til en stikkontakt de seguretat globals amb la utililització de nær produktet. Stikkontakten må være lett components específics de Lexmark. Les tilgjengelig. característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies. Lexmark • La bare kvalifisert personale ta seg av service no es responsabilitza de l'us d'altres peces de og reparasjon som ikke er direkte beskrevet i recanvi. bruksanvisningen. • Dette produktet er utviklet, testet og godkjent i Turvaohjeet overensstemmelse med strenge verdensomspennende sikkerhetsstandarder • Jos tuotteessa ei ole tätä tunnusta, , sen saa for bestemte Lexmark-deler. Delenes kytkeä vain maadoitettuun pistorasiaan. sikkerhetsfunksjoner kan være skjulte. • Tuotteen verkkojohto on kytkettävä sitä Lexmark er ikke ansvarlig for bruk av lähellä olevaan pistorasiaan. Varmista, että uoriginale reservedeler. kulku pistorasian luo on esteetön. Säkerhetsanvisningar • Muut kuin käyttöohjeissa mainitut huolto- tai korjaustoimet on jätettävä huoltoedustajalle. • Om produkten INTE är märkt med denna • Tämä tuote on testattu ja hyväksytty. Se symbol MÅSTE den anslutas till ett jordat täyttää korkeat maailmanlaajuiset vägguttag. turvallisuusvaatimukset, kun siinä käytetään • Nätkabeln måste anslutas till ett lättåtkomligt tiettyjä Lexmarkin valmistusosia. Joidenkin vägguttag i närheten av maskinen. osien turvallisuusominaisuudet eivät aina ole itsestään selviä. Lexmark ei vastaa muiden • Låt endast utbildad servicepersonal utföra kuin alkuperäisten osien käytöstä. sådan service och sådana reparationer som inte beskrivs i handledningen.

62 Notices and safety information Informações de segurança Notices and safety information • Se o produto NÃO estiver marcado com este símbolo, , é necessário ligá-lo a uma tomada com ligação à terra. • O cabo deve ser ligado a uma tomada localizada perto do produto e facilmente acessível. • Para todos os serviços ou reparações não referidos nas instruções de operação, deve contactar um técnico dos serviços de assistência. • Este produto foi concebido, testado e aprovado para satisfazer os padrões globais de segurança na utilização de componentes específicos da Lexmark. As funções de segurança de alguns dos componentes podem não ser sempre óbvias. A Lexmark não é responsável pela utilização de outros componentes de substituição. Informações de segurança • Se o produto NÃO estiver marcado com este símbolo, , ele DEVE SER conectado a uma tomada elétrica com ligação à terra. • O cabo de alimentação deve ser conectado a uma tomada elétrica localizada perto do produto e de fácil acesso. • Para todos os serviços ou reparações não descritos nas instruções de operação, entre em contato com um técnico dos serviços de assistência. • Este produto está projetado, testado e aprovado para satisfazer os padrões globais de segurança para uso de componentes específicos da Lexmark. Os recursos de segurança de alguns componentes podem não ser sempre óbvios. A Lexmark não é responsável pelo uso de outros componentes de substituição.

Notices and safety information 63

Notices and safety information

64 Notices and safety information Statement of limited warranty Statement of limited warranty

Appendix E

Lexmark International, Inc., If this product is a feature or option, this statement Lexington, KY applies only when that feature or option is used with the product for which it was designed. To obtain This warranty applies to the United States and warranty service, you may be required to present the Canada. For customers outside the U.S. and Canada, feature or option with the product. refer to the country-specific warranty information that came with your printer. If you transfer this product to another user, warranty service under the terms of this statement is available Lexmark 1100 Color Jetprinter to that user for the remainder of the warranty period. You should transfer proof of original purchase and This Statement of Limited Warranty applies to this this statement to that user. product if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Warranty service remarketer, referred to in this statement as “Remarketer.” The warranty period is 12 months and starts on the date of original purchase as shown on the purchase Warranty receipt. Lexmark warrants that this product: To obtain warranty service you may be required to present proof of original purchase. Warranty service • Is manufactured from new parts, or new and will be provided at a Remarketer or a Lexmark serviceable used parts, which perform like designated location. You may be required to deliver new parts, your product to the Remarketer or Lexmark, or ship • Is free from defects in material and it prepaid and suitably packaged to a Lexmark workmanship, designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer • Conforms to Lexmark’s official published or the designated location. specifications, and When warranty service involves the exchange of a • Is in good working order. product or part, the item replaced becomes the If this product does not function as warranted during property of the Remarketer or Lexmark. The the warranty period, contact a Remarketer or replacement may be a new or repaired item. The Lexmark for repair without charge. replacement item assumes the remaining warranty period of the original product. Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, or

Statement of limited warranty 65 damaged beyond repair. Also, such product must be Limitation of liability free of any legal obligation or restrictions that prevent its exchange. Your sole remedy under this Statement of Limited Warranty is set forth in this section. For any claim Before you present this product for warranty service, concerning performance or nonperformance of remove all programs, data, and removable storage Lexmark or a Remarketer for this product under this media. Statement of Limited Warranty, you may recover actual damages up to the limit set forth in the For further explanation of your warranty alternatives following paragraph. and the nearest Lexmark authorized servicer in your area, please contact Lexmark at 1-800-LEXMARK Lexmark's liability for actual damages from any (1-800-539-6275), or on the World Wide Web at cause whatsoever will be limited to the greater of 1) http://www.lexmark.com. $5,000 or 2) the amount you paid for the product that caused the damages. This limitation of liability Extent of warranty will not apply to claims by you for bodily injury or damage to real property or tangible personal

Statement of limited warranty We do not warrant uninterrupted or error-free property for which Lexmark is legally liable. In no operation of a product. event will Lexmark be liable for any lost profits, lost Warranty service does not include repair of failures savings, incidental damage, or other economic caused by: consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of • Modification or attachments such damages. Lexmark is not liable for any claim • Accidents or misuse by you based on a third party claim. • Unsuitable physical or operating environment This limitation of remedies also applies to any • Maintenance by anyone other than Lexmark or developer of materials supplied to Lexmark. a Lexmark authorized servicer Lexmark’s and the developer’s limitations of remedies are not cumulative. Such developer is an • Operation of a product beyond the limit of its intended beneficiary of this limitation. duty cycle • Failure to have installed a maintenance kit as Additional rights specified (if applicable) Some states do not allow limitations on how long an • Use of printing media outside of Lexmark implied warranty lasts, or do not allow the exclusion specifications or limitation of incidental or consequential damages. • Use of other than Lexmark supplies (such as If such laws apply, the limitations or exclusions toner cartridges, inkjet cartridges, and ribbons) contained in this statement may not apply to you. • Use of other than Lexmark product or This warranty gives you specific legal rights. You component may also have other rights which vary from state to ALL EXPRESS AND IMPLIED WARRANTIES, state. INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.

66 Statement of limited warranty Glossary Glossary

application software A software product, such as a spreadsheet or word processing program, that is designed for use on a personal computer. driver see printer driver. font A set of characters of a given size and style. hard drive A stand-alone hardware unit that offers additional data storage for your computer and can read and store data on diskettes. Also called hard disk or fixed disk drive. icon A representation or symbol. inkjet A non-impact printing technology that creates characters and graphics by the composition of programmed patterns of ink dots. interface A data conversion device that allows communication between the printer and the computer. See also parallel interface.

MB (megabyte) A unit of measure for storage capacity. One megabyte equals 1,048,576 bytes. parallel interface A type of connection that links a printer to a computer, by which all 8 bits of a character are sent at the same time. See also interface. print cartridge The ink reservoir and printhead unit. printer driver A program that translates the language of a software application to the language of the printer so the two can communicate data. printer setup The printer driver is designed to provide the best print output default setting for your printer.

Glossary 67 software application Any program loaded on your computer used to perform a specific task; for example, a word processing or spreadsheet program.

specialty media Any print media that requires manual feeding. This includes Glossary envelopes, greeting cards, transparencies, iron-on transfers, index cards, and banner paper.

68 Glossary Index Index

A envelopes loading 12 aligning print cartridges 32 types and sizes 20 error messages 40 B banner printing 16 G glossy film C loading 12 ordering 58 carrier contacts, cleaning 35 types and sizes 21 cartridges, see print cartridges greeting cards coated paper loading 12 loading 12 ordering 58 ordering 57 types and sizes 22 types and sizes 20 continuous forms, printing see banner printing I Control Program, opening 7 iron-on transfers loading 12 D ordering 58 types and sizes 22 disposing of cartridges 26 DOS printing changing print settings 54 L from native DOS 55 labels to file 54 loading 12 ordering 58 E types and sizes 22 electronic emission notices 59 Energy Star 73

Index 69 loading print nozzles banner paper 16 cleaning 32

Index paper 10 wiping 34 specialty media 12 print quality 48 printer M parts 2, 3 power 41 messages, error 40 printer driver, opening 7 O S opening safety information 60 Control Program 7 spool manager, opening 8 printer driver 7 storing cartridges 27 spool manager 8 supplies 57 ordering supplies 57 T P transparencies paper loading 12 banner 16 ordering 58 coated 57 types and sizes 21 loading 10 ordering 57 U photo 57 types and sizes 20 United Kingdom Telecommunications Act parallel cable, ordering 57 1984 60 photo paper loading 12 W ordering 57 types and sizes 21 warranty information 65 print cartridges aligning 32 cleaning carrier contacts 35 disposing of 26 installing 24 ordering 57 preserving 38 removing 24 replacing 24 storing 27 wiping nozzles and contacts 34

70 Index User’s Guide Reader’s Lexmark 1100 Color Jetprinter Comment Form 17Z0124 3/27/98

You may use this form to communicate your comments about this publication, with the understanding that Lexmark may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to you.

1. Did you find the book well organized? Ye s ❒ No ❒

2. Was the content of the book accurate and complete? Ye s ❒ No ❒

3. Was the book easy to use? Ye s ❒ No ❒

4. What can we do to improve the book?

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Tape Tape

IN THE IF MAILED IF

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– – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility.

Energy Star

The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation.

Companies participating in this program introduce personal computers, printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.

As an Energy Star Partner, Lexmark International, Inc. has determined that this product meets the Energy Star guidelines for energy efficiency.