Business Systems Strata CIX40 Powerful Capabilities Configuration Flexibilty

Whether you’re expanding or just getting started, Strata CIX40 is a highly versatile and scalable system designed

communication is essential for keeping your customers and to deliver the ultimate in feature and upgrade flexibility.

employees connected. No matter the size of your company, Toshiba’s innovative system architecture allows you to you need all the edge you can get when it comes to implement an all IP solution, an all digital option, or a hybrid communications tools. of IP and digital , tailored to meet your needs. You

Highly flexible and feature-rich, Strata CIX40 is the solution can migrate to IP capabilities as your organisation transforms. for small businesses and larger organisation branch offices. For example the Strata CIX40 could be configured as a single

While improving workforce efficiency, Strata CIX40 projects site telephone system (for traditional digital endpoints) with

a professional, corporate image to clients regardless of your extensive expansion capacity, or as a branch location IP networked with other Strata CIX systems. company’s size. And Toshiba’s unrivalled reliability promises

business continuity to ensure customers can always reach you. Built-in scalability with a modular design allows you to easily add new features and functionality, and to implement IP when it’s right for your business.

The single cabinet system has a capacity of up to 45 ports, supporting up to 34 extensions, and 4 ISDN2 BRI circuits or 6 analogue trunks. A full range of applications is available

to extend your solution, including built-in uniform call distribution (UCD) and optional traffic reporting, messaging solutions, call recording, computer telephony integration (CTI) and networking.

1 Feature-Rich Voicemail Your callers want instant attention, responsiveness and access

to information... at all times! Toshiba understands that small

companies need a voicemail system capable of providing

maximum workforce efficiency and ensuring your customers

never hear an engaged tone or endless ringing.

Fully integrated and highly functional, Strata CIX40 Voicemail has the core features of our messaging solutions for larger

Big business performance... for small businesses

systems, so you can operate with the professionalism of a

much larger organisation. Providing up to 8 ports, up to 360

mailboxes and 40 hours of storage, Strata CIX40 Voicemail

also integrates key functionality such as auto attendant

allowing customers to route their own calls, automatic

scheduling for routing calls to different extensions and

automatic for transferring .

Call recording, call screening and soft key integration which guides the user with prompts, all help to streamline operation.

Strata CIX40 Voicemail, features a built-in modem for remote maintenance and accommodates out-of-hours ordering with

voice forms. Phantom message waiting lets multiple users see

mailbox messages while mulitiple personalised greetings offers a range of situation-appropriate messages. 2 Strata CIX40 Functionality and Efficiency Full IP Functionality

Toshiba’s Strata CIX40 is packed with essential features and Take advantage of IP telephony to accommodate future

functionality to streamline your operation, improve growth! IP is ready, whenever your business needs to quickly productivity and better satisfy your customers. and cost effectively integrate extensions for new employees,

Flexible call routing options like call forward to external home workers, new offices, or temporary offices for specific

mobile, guarantee that important calls always get through projects. Fully functional IP featurephones, ensures home and the maximises flexible use of SIP/Wi-Fi capability via IP workers can be directly connected at all times. your workforce. Automatic busy redial and callback place

calls as soon as the user becomes available, freeing up valuable Cost Efficiency voicemail resources and call park enables handset use while Strata CIX40’s upgrade flexibility protects the investment the caller waits on for another person. you’ve made, by extending its life. Money-saving innovations Built-in uniform call distribution UCD allows even allocation of such as restricting long-distance calls and calls to nominated calls, with log-in/log-out capability and automatic scheduling area codes features, automatic routing of calls over the least of day /night mode ensures important calls aren’t missed, even costly trunk line or carrier, and remote programming and during daylight saving. On-screen directory dialling, 100 station testing to make upgrades fast, all reduce costs and and 800 system speed dials hasten access to common assist profitability. numbers while phantom directory number DN makes multiple extensions visible on a single handset, such as a sales line. 8 party call conferencing (up to 6 external) removes the need for costly outsourced conferencing services and Strata CIX40’s Call types can be identified using the 10 ring tone variations, space-saving, wall-mounted design means that small hot dialling facilitates handset-free operation and Intercom paging can broadcast messages via all devices, including IP companies can avoid the expense of providing an IT rack in handsets, throughout your company. a separate, climate controlled room. 3 Essential features to streamline your operation

Strata CIX40 Network Diagram

Digital Featurephones IP Featurephones Back-office Database Digital Featurephones

Computer Telephony Integration (CTI)

PSTN ISDN IP Network ISDN PSTN

Strata CIX40 IP Softphone Strata CIX40 Control & Voice (home worker) Control & Voice Video SIP Gateway Processing Communication Processing SIP Gateway Internet Solution (VCS)

3rd Party Equipment eg Call Logging answering machine, credit card reader, fax machine, etc Door Phone / Lock

Paging System 4

Music / Message on Hold Strata CIX40 Simplify Communications Mobility

Advanced technology shouldn’t be complicated - the easier it Take productivity to a higher level... using IP phones

is to use the more valuable it becomes. Toshiba makes this that operate over your Wireless (WLAN),

concept a driving force in the Strata CIX40, giving you access and let you to roam anywhere your to powerful, built-in features that can be optimised simply. WLAN provides coverage.

No complex procedures or extensive training are necessary. Alternatively, use SoftIPT soft

It all begins with the easy-to-read LCD display where phone clients that operate on

functions, features, and key information are readily available. notebook PCs or PDAs to access all

Programmable buttons let you assign your own functions the features of your desk phone via your WLAN, or from based on how you work best and call handling features like anywhere your company’s LAN can be accessed online.

caller ID, help manage your calls and your schedule with ease. Deciding which calls to accept and which to send to voicemail Build Your Professional Image

is simple now. Solutions such as auto attendant and voicemail help you maintain a professional image after hours, or whenever you Video Conferencing are unable to answer calls. Let Toshiba’s technology work for

With video communication solution (VCS®),Toshiba’s video you as an additional employee. applications are as easy to use as traditional phones.

VCS is 100% compatible with Strata CIX40 and Toshiba

telephones, delivering a very affordable entry point to video

communication and collaboration. Users can share Windows®

desktops and applications, facilitating an affordable,

easy-to-deploy, multimedia-collaboration experience. 5 The perfect branch-office solution

Because Strata CIX40 can network up to 128 systems to a head office switch, with full transparency and without sacrificing functionality, it’s the perfect solution for small branch-offices. Fast installation means your office is up and running quickly and via IP Q-Sig networking, call costs between head and branch offices reduce. Inter-office working lets head-office staff support branch offices when required and key applications: operator positions, door lock control and call logging can be centralised.

Take your productivity to a higher level!

Features • Automatic busy redial • Call forward, park,orbits, transfer/transfer with camp on • Call waiting • Caller Line Identification (CLI) • Class of service • Conferencing, including conferencing on hold • Do Not Disturb (DND) with override • Door lock control • Executive override • Least Call Routing (LCR) • Message waiting indication • Off-hook camp on • Toll restriction with override by system speed dial 6 Features

System Features CO Line Groups LCD CO Line Identification Music-On-Hold Source Control Voice Mail Features Attendant Console CO Line Queuing Incoming/Outgoing Night Service Account Codes Audio Prompts Features Conferencing (8 party) LCD Dial Input Verification Release Button Forced Automated Attendant (AA) Alarm Reset Multi-Stations LCD Directory Assistance Release/Answer Button Voluntary Automatic Message Copy with Answer Button Multi-CO Lines LCD Feature Prompting with Soft Key Repeat Last Number Dialled Verifiable Optional Delete Answer Prompting by CO Line Continuous DTMF Signal Time Operation Ringing Line Preference Account Code Button Called Identification (Name) Attendant Conference Setup Day/Night Modes with Auto Switching System & Station Features Speakerphone On/Off Control Account Code Revision Caller ID (Number) Day/Night Mode Switching Standard Telephone Compatibility Delayed Ringing Voice Mail Features Caller Confirmation Prior to Transferring Administration/Programming (Optional) Busy Lamp Field (BLF) Display Direct Inward System Access LCD Intercom User Name Display with Message Waiting Call Monitor and Retrieve Station Directory Number *Live System Programming Speed Dial Direct Station Select/Busy Lamp Buttons LCD Message Waiting Station Display Call Record to Mailbox Station User Name Remote Access Station Direct Station Selection Console (Optional) LCD Override Station Number Display Call Queuing Station Advisory Message Display Alternate Answer Point System All Call Voice Page LCD Recalling Station Identification Call Screening Call Answer Priority Automatic Busy Redial Automatic Line Hold LCD Search By Name & Dial Station Hunting Copy Mailbox Call Statistics Automatic Call Distribution (Optional)* DND Status Indication LCD Speed Dial Directory Dialling Station Message Detail Recording Copy Range Incoming and Total Advanced Call Routing DND Override LCD Station Status Display Interface (Optional) Directory Export to Excel File Skills-Based Routing CO Line Button Assignment Least Cost Routing System Maintenance Direct Transfer to Voice Mailbox Print by Range Priority Queuing Expanded Line Appearance Loop Start Lines Error Logs Disk Space Notification Call Waiting Count Multiple Group Agent Login Multiple DSS Consoles Loud Ringing Bell (Optional)* Automatic Fault Recovery Distribution Lists Caller ID Display Call Recording Calling/Called Number & Name Display Night Transfer Make Busy Maintenance & Admin via LAN Do Not Disturb (DND) Voice Assistant ODBC Database Color CRT Display Speed Dial Button Assignment Trunk System Administration Logs Extensions - Scheduled MIS Interface (Optional)* Voice or Tone Signaling Station System Trace (Multi-level) Fax Tone Detection Dial “O” For Attendant

Automatic Callback Intercom DISA Security Code Revision Memory Protection SNMP Traps Future Delivery Dial by Name/Number Automatic Dialling Buttons Distinctive LED Indicators Message Waiting Indication System Alarms (eMonitor) Guest User Mailboxes Dialing an Outside Number for Station User Automatic Hold I Called Station Light Traffic Measurement & reporting Independent Port Greetings Direct Station Selection Automatic Hold/Park Recall I Hold Stutter Dial Tone System Program Mailbox Function Lock Directory Display & Dialling Automatic Line Selection I Use Microphone Control Button Upload/Download* Directory Entry Attribute Information Distinctive Ringing Tandem CO Line Connections Groups Automatic Release From Hold Modular Handset & Line Cord Directory Entry Contact Information Do Not Disturb Security Code Automatic Release From Voice Mail Multiple Directory Numbers TAPI Compliant Door Phone Calling Personal Greetings Auxiliary Device Interface (Optional) Do Not Disturb Override Primary DN Tenant Service Door Unlock Time Zone Setting Background Music Interface with Door Lock Control Secondary DN Toll (Destination) Restriction DTMF Tone Signaling from Dial Pad Key Mailbox Number - Varied/Fixed Length Emergency Call Station Control* Door Phones Phantom DN Restriction Override Message Emergency Page Busy Override DTMF Signal Time (160/80 ms) Pilot DN Restriction Override Revision Continuous Delete Feature On - Line Help Busy Station Transfer/Ringing Dual Color LEDs Music-On-Hold Multiple Interface* Transfer Privacy Continuous Playback Flexible Programmable Buttons End-to-End Signalling Networking Multiple Systems Traveling Class of Service Call Forward Date and Time Headset Operation* Exclusive Hold Strata Net (Optional) Uniform Call Distribution (UCD) All Calls Forwarding Hold Calls Busy Executive Override (Break-In) Alternate Routing/Hop-off User Programmable Feature Buttons Notifi cation Hold Timer Display No Answer Executive Override Blocking Centralized Attendant Voice Mail Integration Pause During Playback Incoming Call Identification Busy/No Answer External Amplified Speaker (Optional) Centralized Voice Mail Call Record to Voice Mail Pause During Recording Interposition Call Transfer

Fixed Flexible Access Code Assignment Centralized Network SMDR In-band DTMF Signalling Playback Control Join/Split Calls External with Remote Setting Flexible Button Assignment By User Distributed Network SMDR LCD Soft Key Voice Mail Control Private Keyboard or Mouse Operation System-wide Flexible Station Numbering Coordinated Numbering Plan Transfer Direct to Voice Mailbox Purging Load Sharing of Multiple Attendants Call Park to Station Flexible Line Ringing Assignment Path Replacement Voice Mail Conference Reply Loop Buttons Call Park Orbits Delay 1 Extended Call Control Voice or Tone Signalling Retrieval Control Loop Hold Display Message Entry & Display Call Pickup Delay 2 Night Ringing Answer Code Volume Control Return Receipt Verification E-mail to Station User On-Hold/Park Immediate Night Ringing Over External Page* Busy Override Tone Speed Control Print Messages Ringing At Other Stations Group Paging Night Ringing Over Selected Page Handset Urgent Message Waiting Set & Cancel Meet-Me Page Handsfree Answerback Intercom Zones (Optional)* Handsfree/Speakerphone Volume Control Multi-Tasking Directed Headset Interface* Non-Blocking Dialling Ringing Message Storage Multiple Console Ringing Station Group Hearing Aid Compatible Non-Blocking Intercom Personal Folders Notes Entry & Display for Calls CO Line Group Hot Desking Off-Hook Call Announce Message Queues Video Communication Overflow Call Record to Voice Mail Multiple System Languages Hot Dialling Handset Solution Features Override Paging Call Transfer Hotline Service (Emergency Ringdown) Speaker** Position Busy Mode 3-way Video with 3-way Voice Conference Office Camp-On LCD Alphanumeric Messaging Off-Premise Stations Remote Operator (IP connection) Desktop/Application Sharing Relay External Calls LCD Automatic Callback Number Display One Touch Button Release Button File Transfer Remote Administration Internal Calls LCD Automatic Number Identification On-Hook Dialling Speed Dial Calling Message Board Reports Recall LCD Automatic Park In Orbit Outgoing Call Restriction Internal Calls Select Default Video Settings Shutdown using Telephone Dial Pad Call Waiting LCD Backlit Display* Paging (Optional)* External Calls On/Off & Automatic Start Single-digit Menus Caller Identification LCD Call Duration Display All Call Voice Page Dial From Caller ID List Self Video Preview Soft Key Control with LCD Feature Prompting Supervised Loop Operation Abandonned Call History LCD Call Forward Source/Destination External Page Interface Station Hunting System Administrator’s Mailbox Three-Way Calling Call History List LCD Call Forwarded-From Display Group Paging Video Conferencing System Backup Through Dialing Redial from List LCD Caller ID Pooled CO Lines Video Forward Toshiba Plug & Play Integration Transfer Direct to Voice Mailbox Indication While Busy Abandonned Call Storage Pooled Line Buttons Video Hold User Tutorial (New User) Trunk Group Control & Busy Indication Internal User Name Call History Privacy/Non-Privacy Video Park/Pickup (Local only) Varied Sampling Rates Trunk Test & Verify Flexible Station Numbering Indication While Busy Privacy Override Video Transfer Voice Forms Windows PC Operation Delayed Ringing Name Private CO Lines Flash Button Relay Service (Optional) Optional features may or may not incur extra cost. * Some feature implementation may require dealer supplied additional auxiliary equipment. Multi-Line Access & Control LCD Calling/Called Number Display Door Lock Control Class of Service Override LCD Clock/Calendar Display External Page Specifications are subject to change without notice.