Serpil Timuray

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EXTRACT FROM THE 2020 UNIVERSAL REGISTRATION DOCUMENT SITUATION AS OF DECEMBER 31, 2020, UNLESS OTHERWISE INDICATED SERPIL TIMURAY CEO Europe Cluster and Member of the Current terms of office Executive Committee of VODAFONE Danone companies Group • Director and Chair of the Engagement Committee of DANONE SA Other companies Independent Director Foreign unlisted companies • Chair of the board of directors of VODAFONE TURKEY (b) (Turkey) Age 51 – Turkish nationality • Chair of the supervisory board and member of the remuneration First appointed to the Board: 2015 Shareholders’ Meeting and nomination committee of VODAFONE ZIGGO (b) (Netherlands) End of term: 2024 Shareholders’ Meeting (a) DANONE shares: 7,271 Terms of office expired over the past five years Expertise – Experience – Main activities • Member of the Social Responsibility Committee of DANONE SA • Vice-President of the supervisory board and Chair of the re- Serpil TIMURAY holds a degree in Business Administration from muneration and nomination committee of VODAFONE ZIGGO (b) Bogazici University in Istanbul. She began her career in 1991 at (Netherlands) Procter & Gamble, where she assumed several marketing roles • Director of GSMA (United Kingdom) and was subsequently appointed to the Executive Committee for • Director, member of the nomination committee and of the Turkey. In 1999, she moved to Danone as Marketing Director and a compensation committee of VODACOM GROUP (b) (South Africa), member of the Executive Committee for its Fresh Dairy Products SAFARICOM KENYA (b) (Kenya), VODAFONE HUTCHISON AUSTRALIA (b) subsidiary in Turkey. From 2002 to the end of 2008, she served as (Australia) General Manager of Danone Turkey, overseeing the acquisition and • Director, Chair of the social responsibility committee, member of integration of several companies. In 2009, she joined the Vodafone the nomination committee and of the compensation committee group as Chair and Chief Executive Officer of Vodafone Turkey, of VODAFONE INDIA (b) (India) leading the turnaround and substantial growth of the company. In • Director of VODAFONE EGYPT (Egypt) (b), VODAFONE QATAR (b) (Qatar) 2014, she joined the executive committee of Vodafone Group and was • Chair of VODAFONE (b) and QATAR FOUNDATION LLC (Qatar) appointed as the Regional CEO of Africa, Middle East and Asia-Pacific. In October 2016, she was appointed as the Group Chief Commercial (a) Subject to the renewal of her term of office by the Shareholders’ Meeting of Operations and Strategy Officer of Vodafone Group. She has been April 29, 2021. CEO Europe Cluster of Vodafone since October 2018 and continues (b) Vodafone group company. to be a member of the group’s executive committee. .

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Vodafone: Expanding Access to Financial Services
Vodafone: Expanding Access to Financial Services Initiative Description In 2008, Vodafone joined the Business Call to Action (BCtA) with its pledge to increase access to financial services, drive small-scale enterprise, and stimulate economic growth in key emerging markets through its Vodafone Money Transfer platform known locally in Kenya, Tanzania, Fiji, Afghanistan, and South Africa as M-PESA or M-Paisa. Vodafone’s goal: • Expand access of Money Transfer platform in Kenya, Tanzania, South Africa, Fiji, and Afghanistan so that people can securely receive or transfer money Business Model Across the developing world, lack of access to basic financial services hinders economic growth and development. Informal, cash-based economies leave citizens vulnerable to risks and without a secure means of saving or transferring money. Experts estimate that roughly three billion people worldwide are unbanked.1 For the vast majority of this population, paying bills, saving money, or sending cash to family members in another village, is a dangerous, time consuming, and expensive prospect. With roughly two billion mobile phone users in developing countries, mobile money transfer and payment services provide a potential solution to connect the millions of people who do not have access to formal financial services. In 2005, Vodafone won a grant from the UK Department of International Development to develop a new application that specifically targeted the unbanked in Africa. Vodafone chose to pilot the project in Kenya, where over 70 percent of households did not have bank accounts, but many had access to a mobile phone.2 The goal was to provide a mobile application which offered a valuable service for an underserved market group of low-income consumers that had use of a mobile phone yet lacked access to financial services.
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Vodafone Postpaid Bill Offers
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What Makes a Successful Mobile Money Implementation
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