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SUSTAINABILITY IN THE BUILT ENVIRONMENT

Green Market Study 2014 Finland and the Nordics

WWW.RAMBOLL.FI WWW.RAMBOLL.COM 2 IN THE BUILT ENVIRONMENT

CONTENT

INTRODUCTION 3 FROM 2010 TO 2014 4 TRENDS YESTERDAY, TODAY AND TOMORROW 5 FROM DATA MONITORING TO DATA UTILIZATION 6 EFFICIENT COMMUNICATION 9 ENGAGEMENT IS NEEDED BETWEEN TENANTS AND OWNERS 10 SMART CITY AND TENANTS’ NEEDS 11 SERVICE PROVIDER’S PERSPECTIVE 12 ECONOMIC DOWNTURN CONTINUES TO CHALLENGE REAL ESTATE OWNERS 13 GREEN PREMISES ARE MORE COMMON IN THE NEAR FUTURE 14 GREEN VALUES FROM DIFFERENT PERSPECTIVES 16 GREEN TOOLS 17 DEVELOPERS ARE ADDRESSING GREEN BUILDING REQUIREMENTS 20 AREA AND REAL ESTATE DEVELOPMENT CHALLENGES 22 NORDIC COUNTRIES TRUST IN LEGISLATION AND EDUCATION IN PROMOTING SUSTAINABILITY 23 STRONG TRUST IN SOLAR ENERGY AND BUILDING INFORMATION MODELING (BIM) GLOSSARY 24 GLOSSARY 26 SUSTAINABILITY SERVICES AT RAMBOLL 29 HOW GREEN MARKET STUDY 2014 WAS CONDUCTED 31 GREEN MARKET STUDY 2014 3

INTRODUCTION

Ramboll Green Market Study (GMS) 2014 is the fourth insight of the real estate business trends and development related to sustainability and green building in the Nordic countries since 2008. This time we focused on business models developed to support sustainability and data . New innovations and sustainability communication were included also as topics of interest in our study.

The results indicate clearly that the industry has a common understanding and trust in technology and technological development. Innovations are seen as an essential part of the industry’s evolution into truly Challenging economic environment, sustainable construction and “evergreen” new technological innovations and more building stock. Additionally, increased significant role of communication have environmental awareness of tenants and reflected in the recent development of the their need for more information are evident real estate and construction industry. This findings. Deeper co-operation between development has resulted in more efficient tenants and owners is mutually beneficial use of resources, increased significance of in supporting the parties in their widening green and deeper co-operation environmental efforts. Respondents’ between stakeholders. underline the Nordic countries’ strong trust in legislation to promote the sustainability Sustainability is already integrated in the within the industry. Other influencing strategic decision-making of the companies. possibilities are seen in development of It will be interesting to see how and when future expertise and through education the innovations and business opportunities and sharing the information in international recognized by our respondents begin to conferences and through expert become reality. associations. We hope you find GMS 2014 useful and The role of tenants has been emphasized interesting to read. in recent years due to the market development. This also resulted in the We highly appreciate any feedback and large number of respondents in the tenant comments to [email protected]. group. Total number of respondents was also larger than in the previous surveys. Mikko Hyytinen Therefore, we warmly thank all respondents Director, Real Estate consulting for their contribution. Ramboll Finland Oy 4 SUSTAINABILITY IN THE BUILT ENVIRONMENT

FROM 2010 TO 2014

ENVIRONMENTAL VALUES A GREEN BUILDING IS ARE PART OF THE EASILY ACCESSIBLE, OF COMPANY STRATEGY HIGH QUALITY, HEALTHY AND ECONOMICAL TO USE 71% • Tightened legislation and regulation has • Premises are selected raised sustainability as based on the location, 71% of the respondents vital part of everyday cost, modification reported that environmental values are part of the company operations. Pioneering potential and access to social responsibility strategy. companies have already public transportation gained a competitive network. advantage and generated • Premises are built based new business focusing on location, energy on environmental use efficiency, cost, values and services. modification potential • 70% of the respondents and access to public 30% see environmental transport network. values as a part of company social 30% of the respondents responsibility strategy. are a part of the green building network. • 45% of the respondents monitor their environmental impacts due to requirements of STAKEHOLDER environmental legislation. COMMUNICATION OFFERS • 40% of the respondents BUSINESS BENEFITS see environmental values as an opportunity for • Dialogue between tenants, business development owners and operators and growth. is considered ever more necessary and important. • 30% of the respondents are members of national • New business can be Green Building Councils. developed through co-operation with stakeholders and digitising of building and services performance data. GREEN MARKET STUDY 2014 5

TRENDS YESTERDAY, TODAY AND TOMORROW

In the GMS 2010 environmental the real estate and construction aspects were seen as an industry. However, energy costs opportunity to strengthen increase has not impacted as company brand and image. significantly as it was believed. FROM DATA MONITORING Increasing energy costs, TO DATA UTILIZATION regulation and legislation were According to GMS 2014, the estimated to have strong steering cost of energy is not yet among • Data monitoring will impact to the environmental the three most important be more detailed and approach of the real estate and environmental drivers, but half presented on time. construction industry. Pioneering of the respondents believe that • Consumption of energy, companies wanted to keep up it will become one of the most water and the amount with the industry development. significant factors in coming 5–10 of waste remain as key years with the legislation. Also performance indicators According to GMS 2014, the the significance of customer of building operation. influence of regulation and requirements is expected to legislation as an environmental increase together with the will to • Systematic monitoring, driver in the business has keep up with the development reporting and become more evident. Regulation in the market. Environmental responsiveness to key and legislation has become aspects and risks have therefore performance indicator considerably stricter after 2010. become significant factors in data will increase At the same time, environmental the real estate and construction in the future. values are not seen any more industry. Pioneering companies as a strong opportunity for have already identified relevant strengthening company brand and environmental aspects in the image. Therefore the forecast of industry and developed their own GMS 2010 has realized in part as operational models accordingly. regulation and legislation guide Other companies are forced to the environmental decisions in follow this development. STRONG TRUST IN SOLAR ENERGY AND BIM Which are the three (3) most Currently (2010) important aspects influencing environmental awareness After 5–10 years (2010) • Utilization of solar energy in your organisation? Currently (2014) and BIM is expected to increase the most. After 5–10 years (2014) 100% • Zero-energy building is expected to become 90% more popular. 80% • Tenant and shared use of 70% the premises is still waiting for their breakthrough in 60%

the real estate industry. 50%

• In the Nordic countries 40% green building is believed to be promoted most 30% effectively by active 20% participation in the EU level decision-making, 10% training and education 0% as well as by influencing Official Will to keep Opportunity Rising energy Customer regulations and up with to develop the costs requirements legislation and regulations. legislation development image or the in the field brand of the company 6 SUSTAINABILITY IN THE BUILT ENVIRONMENT

FROM DATA MONITORING TO DATA UTILIZATION

Real estate and construction lacking on commuting and business “Tenant satisfaction and industry has been considered to be travel, other emissions into the air, waste rate are in transition since the beginning of greenhouse gas (GHG) emissions the last decade. Increased and monitoring the environmental needed alongside the operating costs of premises has led guidelines of procurement. traditional environmental to closer monitoring of operation monitoring indicators.” and maintenance costs. The Monitored key indicators have economic down-turn of 2008 also still slow or minor impact to the drove the real estate business into decision-making in the companies. a situation in which the cost More than half of the respondents structure needed to be examined reported that deviations are not more thoroughly. Information on checked or are checked only an building operation is gathered annual basis that causes delays more in detail and pioneering for decision making. 25% of the companies already know how to respondents stated that monitoring utilize this information efficiently to the indicators is prioritized and 18% lower maintenance and operation that deviations are addressed costs. when necessary. Only 18% of 18% of the respondents the respondents reported that reported that the indicators are Based on GMS 2014, companies are the indicators to be monitored selected based on company strategy, extensively monitoring energy and are selected based on company a named person is responsible for the water consumption in total and also strategy, a named person is monitoring, and reporting procedures as well as instructions how to act in by tenant. Generally, monitoring is responsible for the monitoring and deviation situation are in place. easy at the property level but more reporting procedures as well as challenging at the tenant level. instructions how to act in deviation Fourth monitored key variable is situation are in place. In brief, only the amount of waste, but recycling a small share of companies utilizes is left ninth in order of priority. GMS actively the information gathered. 2014 indicates that monitoring is

Do the results of the environmental indicators being monitored influence your decision making?

Yes, indicators being monitored correspond to our strategy, there is a named person in charge, there are reporting principles and guidelines how to act in deviation situations

Yes, we have prioritized some indicators which we monitor and we act to deviations when necessary Yes, some of the indicators are being monitored annually and we act to deviations when necessary

No

I don’t know

Other, please specify GREEN MARKET STUDY 2014 7

WHAT SHOULD BE MONITORED?

GMS 2014 asked the respondents to indicate what should be monitored and to estimate how monitoring will develop in coming 5–10 years. Respondents believe that the trend proceeds towards unit-based monitoring (kWh/m2/person/product) in energy consumption, which would improve the use of data in facility and operations management. When asked what should be monitored, tenant satisfaction and waste recycling rate are also stated alongside the traditional indicators.

Which are the environmental indicators currently being monitored in your premises?

In your opinion which are the environmental indicators that should be monitored? Which are the key environmental indicators that will be monitored in your premises in coming 5–10 years ?

Energy consumption per unit (kWh/person or kWh/m2)

Total energy consumption (MWh or J)

Environmental aspects in procument conditions (e.g. use of ISO 14001 certified services and products) Quantity of waste (kg)

Waste recycling (%)

Greenhouse gas emissions (CO2e)

Heat consumption per unit (kWh/person or kWh/m2)

Total heat consumption (kWh)

Other emissions into air (particles, nitrogen, sulphur)

Base power (energy used when the property is empty) (kWh)

Electricity consumption per unit (kWh/person or kWh/m2)

Electricity consumption per tenant (kWh)

Space efficiency 2(m /person, m2/work station etc.)

Satisfaction of tenants of the premises (%)

Environmental impact of

work travel (km -> CO2)

Water consumption (m3/person or kWh/m2)

I don’t know

Other, please specify 8 SUSTAINABILITY IN THE BUILT ENVIRONMENT

IMPROVING COMMUNICATION BETWEEN TENANTS AND OWNERS IS A NECESSITY GREEN MARKET STUDY 2014 9

EFFICIENT COMMUNICATION

85% of the respondents are aware retrospectively for the entire in the survey as tenant. This leads of environmental impacts previous year. The purpose of the to the conclusion that the tenants monitoring. However, only about annual report is rather to convince wish to be heard more. Pioneering 18% of respondents say that they the reader with the existence of companies have already combined do not know if monitoring key the data rather than to influence feedback gathering efficiently environmental indicators influences somebody. The next common with communicating the key decision-making in the company. It communication tool consists of environmental indicators as well. is likely that most of the companies procurement documents where report on environmental indicators environmental quality measures to their stakeholders at least at are presented in order to general level. optimize environmental impacts. Regarding the channels and tools Stakeholder communication does of stakeholder communication, not necessarily focus on the most the number of responses was important indicators. Energy surprisingly low in terms of using 85% efficiency information is not always social media (24%), info displays actively communicated to the (20%), or TV and radio (6%). 85% of the respondents stakeholders. Communication is are aware of environmental inconsistent or focuses easily on When comparing currently impacts monitoring. separate or individual initiatives. monitored indicators in premises with the indicators that should Based on GMS 2014 environmental be monitored the importance of “Environmental indicators are most commonly tenant satisfaction is missing. By indicators are communicated to the respondent group, the greatest most commonly stakeholders within the annual difference between currently report. Annual report is very monitored key indicators and the communicated to the traditional communication tool in expected indicators was in the stakeholders within the which information is presented responses of those participating annual report.”

What are the means of communicating environmental indicators to the stakeholders?

Property owner Procurement documents Service provider Info displays Builder or developer Trainings or PR events Real estate Company website industry operator Property user Printed marketing communication materials

Marketing communication through TV or radio

Social media

Tenants’ instructions

Annual Report

CSR or Sustainability report

I don’t know We do not communicate on environmental indicators Other ways, please specify 10 SUSTAINABILITY IN THE BUILT ENVIRONMENT

ENGAGEMENT IS NEEDED BETWEEN TENANTS AND OWNERS

Increased environmental awareness Influencing opportunities “From the tenant's of tenants and their need for more for tenants point of view, the information are evident findings. The lease cost of premises (fixed property owner or Deeper co-operation between and impact of own operations) is tenants and owners is mutually seen as the most important criteria lessor should offer more beneficial in supporting the parties in selecting premises. The location, instructions on how to in their widening environmental accessibility and the modification use the building in an efforts. potential of the premises are environmentally friendly also considered important. way or encourage users According to GMS 2014, companies Environmental certificates do not within the industry have included yet affect to the decision making to do so.” environmental indicators in of tenants. However, it is estimated the premises’ operation and that within coming 5–10 years the maintenance instructions. Topics share of green leases will be larger. that are most commonly instructed by owners are waste recycliing and Sharing environmental objectives efficient use of energy, followed and actual follow-up data how by instructions on efficient use of objectives are met, would impact water and adjusting lighting of the the overall environmental impact spaces. of building tenants: 49% of all the respondents estimate that their Nevertheless, improving own actions can influence on the 49% communication between tenants energy costs of their premises and owners is a necessity. The and consequently their own 49% of all respondents respondents see more open and environmental impact. This leads estimate that their own actions wider communication between to the conclusion that sharing can influence on the energy costs of their premises. the parties as an opportunity. environmental objectives and actual For example sharing waste follow-up data on how objectives management objectives and are met, would impact the overall actual waste diversion rates with environmental impact of building tenants would give tenants valuable tenants. Improved communication feedback and support tenants’ own is a necessity for this to occur. efforts.

What portion of the premises you use do you consider to be green?

None 1–25% Currently 26–50% 51–75% 76–100% I don’t know After 5–10 years GREEN MARKET STUDY 2014 11

SMART CITY AND TENANTS’ NEEDS

“Smart city” is the direction of the of tipping mentality in the real future, say Managing Director Ari estate and construction industry Ahonen from RYM Ltd. and as the service sectors have since Director, Reijo Kangas from Tekes, a long time?” Ahonen asks. Both both already with extensive career gentlemen speak with enthusiasm in the real estate and construction about digitisation as an enabler of business. They share the common new services. ”Tenant companies view of digitisation, energy and need premises as platform for changes in the spaces and of space their business operations, not as requirements being current restricted spaces”, Ahonen says. megatrends in the industry. Thus We need to look into the future to they encourage industry operators upgrade the space needs and the to look ahead to the future and to industry itself must find the means seize the opportunities, which the for it, they note. changes in the market will Ari Ahonen, Managing Director, RYM Ltd. inevitably offer. RYM Ltd. is a Strategic Centre for Ahonen and Kangas are very “Recently, industry Science, Technology and Innovation of critical of industry’s present ability built environment, founded in 2009. has not been able to It is a capital investment company to develop and to profit from or has not wanted to of leading-edge expertise in the real the new opportunities. Recently, estate and construction industry with 53 industry has not been able to or has adopt new practices, shareholders. RYM Ltd. invests in funds not wanted to adopt new practices, as it used to. Changes and knowhow of companies and public financiers of innovation in research as it used to. Changes in the in the market should fields most important for international market should be understood as be understood as competitiveness in the sector. opportunities, not as threats. ”If we are among the first ones to adopt, opportunities, not as we more likely gain a competitive threats.” advantage. If we are among the last ones, we will use solutions developed elsewhere. Which is a smarter choice?” Kangas asks. ”Keeping on top of technology is both real estate developers’ and owners duty.” Ahonen adds.

According to Ahonen and Kangas, in the future, the real estate and construction industry should adjust better to individual needs of tenants. ”Currently, we first design the spaces and then go look for Reijo Kangas, Director, Growth tenants, when actually the process companies, Finnish Funding Agency for Innovation (Tekes) should be other way around”, Kangas notes. Ahonen thinks that Tekes funds and activates demanding tenants should not be satisfied for R&D and innovation projects by what is given, but rather demand companies, universities and research institutions. At the time of the interview, services of the future. ”Why Kangas acted as Executive Director, could we not have the same kind Property and Building sector at Tekes. 12 SUSTAINABILITY IN THE BUILT ENVIRONMENT

SERVICE PROVIDER’S PERSPECTIVE

Communication enables property user volumes?” Correspondingly, service providers to respond to currently customers study new tenants’ current needs. According investments carefully and existing to Managing Director Pia Gramén technology is utilized as long as of the Real Estate Employers, possible by means of extended energy is one of the key drivers of maintenance measures, Gramén sustainability in property says. maintenance. Mutually agreed, goal orientated plans and continuous The respondents call for co- monitoring and development operation between the property enables achievement of good owner, service provider and tenant. results without compromising Services may need adjustment indoor conditions, Gramén says in order to better meet eventual and adds that “appropriate changes in tenants’ own business. Pia Gramén, Managing Director, Master According to Gramén, co-operation operation-technical measures often of Laws, Real Estate Employers provide savings up to 15% and can be illustrated by alternatives further 15% can be achieved case scenarios; in the best case The Real Estate Employers through smart investments.” solutions supporting tenants’ (Kiinteistötyönantajat ry) is an organisation representing the business are developed through employers in the Finnish real estate The respondents see the costs responsible co-operation between sector. The association advises all and efficiency of spaces as the parties. In the worst case, real estate sector employers on primary criteria when selecting customers look for quick savings labour market policy and represents companies providing facility services business premises. According by tendering the services for the in their industrial policy matters. to Gramén improving space cheapest price. efficiency by introducing new solutions to existing premises also “The respondents call for creates new challenges for the co-operation between maintenance. One question is, if the old technology in premises can the property owner, provide favourable and functional service provider and indoor conditions also for new tenant. ”

Have you offered instructions Yes, about energy efficiency or incentives to tenants how to operate and maintain premises in more Yes, about adjusting the ventilation in environmentally friendly way? work stations and meeting rooms

Yes, about waste recycling Should the property owner offer more instructions or Yes, about adjusting the temperature incentive on issues how in work stations / meeting rooms to operate and maintain the premises in more environmentally friendly way ? Yes, about the use of safe chemicals in building maintenance

Yes, about adjusting the lighting in work stations / meeting rooms

Yes, about the efficient use of water

No GREEN MARKET STUDY 2014 13

ECONOMIC DOWNTURN CONTINUES TO CHALLENGE REAL ESTATE OWNERS

The current economic environment required in green premises both in “Real estate owners challenges business operations and new construction and renovation accept a slightly longer cost cutting in day-to-day projects. In new construction 50% operations has become an of real estate owners consider payback time for green imperative. From the perspective of 5–10 years pay back time as building investment in real estate owners, letting of appropriate while 23% of real estate new construction than premises seem to experience more owners consider 3–5 years as an for renovation projects.” uncertainty and there is a strong appropriate time. In renovation pressure to minimise the overall projects corresponding figures operating costs of premises. expressed by real estate owners for appropriate pay back time are 41% Cost savings related to (5–10 years) and 36% (3–5 years). performance efficiency and The survey therefore indicates monitoring how the building is that real estate owners accept a being operated is under greater slightly longer payback time for scrutiny than ever. However, this green building investment in new has not yet led in compromises in construction than for renovation the quality level of premises and projects. environmental values continue to remain important. Despite challenging market conditions the How much more would you be ready to invest in implementation / added value of green premises purchasing a green real estate, compared to an ordinary one? remains in the interest of real estate owners. 0–3% greater

3–5% greater Green values are holding A comparison between GMS 5–10% greater 2012 and GMS 2014 reveals that >10% greater the willingness to invest in green On the premises remains at the same level. contrary, less Tenants’ willingness to pay more I don’t know for green premises remains roughly at the same level as two years ago. Larger number of real estate owners consider a cost increase of 3–5% to be an appropriate level of additional investment in green In your opinion, what is an appropriate pay back time for the building. The dispersion of answers eventual extra investments of a new green building? results to be slightly diminished. None This leads to a conclusion that real 1–3 years estate owners are currently better 3–5 years aware of the appropriate level of New 5–10 years additional investment in green construction >10 years premises.

In GMS 2014 real estate owners were asked also what is accepted as an appropriate payback time Renovation for the additional investments 14 SUSTAINABILITY IN THE BUILT ENVIRONMENT

GREEN PREMISES ARE MORE COMMON IN THE NEAR FUTURE

GMS 2014 asked real estate the share of green premises in industry operators (designers, next 5–10 years. Tenants expect developers, researchers, the same with a difference that consultants) the current share of tenants see their premises to be green premises and spaces and green already in the near future. correspondently an estimate for A total of 41% of tenants say that 5–10 years. The respondents clearly none of their premises are currently indicate that green premises and green. Only 12% of tenants believe How has the economic situation spaces will become considerably that after 5–10 years, none of their influenced real estate management in more common in the near future. premises are green. Both building the owners’ opinion? developers and tenants share “We follow up the cost structure and The owners’ and building the same strong view of green energy savings in more detail. Otherwise developers’ answers reveals a premises becoming considerably it has not influenced to the quality strong believe in the growth of more popular in the near future. management. Each real estate and cubic metre is checked more closely and there is deeper focus on energy management.” Kaj-Erik Lindberg, UPM

What portion of your premises do you consider to be green (GMS 2012)? As the frontrunner of the new forest industry UPM leads the integration of bio and forest industries into a new, None sustainable and innovation-driven future. 1–25% Currently 26–50% 51–75% 76–10% I don’t know

Of those to be started after 5–10 years How has the economic situation influenced real estate quality management in the owners’ opinion?

“Especially in real estates with slightly more challenges in renting, the economic uncertainty reflects in What portion of your premises do you consider to be green (GMS 2014)? the uncertainty of rental agreements, which makes quality management and None especially real estate development more difficult. For example great 1–25% effort is dedicated into focusing the Currently 26–50% repairs so that the technical quality of 51–75% the real estate would be maintained despite the economic challenges. 76–100% This is exactly where responsible real I don’t know estate management is crucial. We try to find the best, sustainable solutions in challenging economic conditions.” After 5–10 years Mikko Somersalmi, LocalTapiola LocalTapiola is a group of companies formed by LocalTapiola Insurance with it’s regional companies and nationwide LocalTapiola Life Insurance, LocalTapiola Asset Management and LocalTapiola Real Estate Management. GREEN MARKET STUDY 2014 15

GREEN PREMISES CREATE ADDED VALUE TO ALL STAKEHOLDERS 16 SUSTAINABILITY IN THE BUILT ENVIRONMENT

GREEN VALUES FROM DIFFERENT PERSPECTIVES

Green premises and spaces are Two of the most important factors value of green premise ahead associated with several benefits, are lower operating costs (45% of the premise’s healthiness and which create added value to all of respondents said this is ”very comfort. On the other hand, service stakeholders. For building important” and 27% said this is providers see and comfort developers and owners, this may ”important”) and healthier and as the most important added mean direct commercial benefit, more comfortable building (38% value. However, the perspectives of such as higher sales price, longer said ”very important” and 28% real estate owners and users and leases, higher rent level and lower said ”important”). Therefore, the those of real estate industry actors operating costs. For the users, the green values of premises are clearly coincide to a surprisingly high benefits are associated with the associated with both financial and degree. characteristics of the premises, quality benefits. such as healthier and more comfortable spaces in which the Examining the answers by “The green values of employees have a higher respondent groups, we can note premises are clearly productivity. that generally, the same two factors mentioned above are considered associated with both Green buildings are associated to be the most important added financial and quality with numerous sources of added values. Builders and developers benefits.” value. GMS 2014 indicates that make the only exception; they the added value of a green real consider higher sales price the estate has many different aspects. second most important added

How important do you consider the following added values connected to sustainable buildings?

Very important Reduced operating costs Important Better rent level Quite important A little important Higher quality Not at all important Quicker re-leaseability I don’t know

Longer-term leases

Easier to sell

Higher selling price

Easier to get finance

Reduced modification costs by tenants

Easier to market

Public subsidies

The productivity of employees will increase

The building is healthier and more comfortable

Other, please specify GREEN MARKET STUDY 2014 17

GREEN TOOLS

There are several environmental The green leases are still fairly “According to GMS classification systems and other poorly known and rarely used, 2014, the best known tools to assess sustainability and but more than one fourth of the and most used green greenness of premises. respondents are interested to learn Classification systems, standards more about them. Many companies tools are the The Nordic and tools most commonly known in tend to have their own, customized Ecolabel, passive Nordic countries were included into models of green leases. One of the house standard, carbon GMS 2014. companies in this field of expertise footprint and ISO is LeaseGreen; its core business 14000 environmental According to GMS 2014, the best is to improve tenant’s energy known of these green tools are efficiency and consequently the management serie the The Nordic Ecolabel, passive energy efficiency of leased premise standards. The tools house standard, carbon footprint as a whole. According to Managing sparking most interest and ISO 14000 environmental Director Tomi Mäkipelto, the were the Building management serie standards. solution launched by LeaseGreen lifecycle meters These green tools are also the enables real estate owner to cut developed by GBC most commonly used ones and energy costs without the use of the according respondents, will also real estate owner’s own investment Finland, Green Lease and likely maintain their popularity in funds. Green Office.” the next three years. LEED and BREEAM are clearly the best- known environmental classification GREEN TOOLS systems within the real estate and construction industry. Among the • BREEAM environmental assessment and rating system respondent companies LEED is • Carbon footprint calculation currently slightly more used system than BREEAM. The least known • CEEQUAL sustainability assessment, rating and award system and used system is CEEQUAL, an • DGNB sustainability assessment and certification system environmental assessment system for projects. • GRI sustainability reporting standard Also German DGNB system and • GRESB reporting standard and benchmarking tool Miljöbyggnad, used in Sweden, are poorly known, which is partly • Green lease model aiming to sustainable usage of leased premise due to the fact that most of the • Green Office environmental management system for offices respondents were from Finnish real estate and construction industry. • ISO 14000 environmental management series standard GRI reporting standard remains • LEED environmental certification system surprisingly poorly known in the real estate and construction • Building life cycle meters industry. • Miljöbyggnad environmental assessment and classification system

• Passive house building standard aiming at energy efficiency The tools sparking the most interest among the respondents • PromisE environmental classification tool were the Building lifecycle meters • The Nordic Ecolabel official Nordic Eco developed by GBC Finland, Green label covering also premises Lease, Green Office and the less known environmental classification (Please find more detailed descriptions systems used in Germany and in in Glossary section pp. 26–28.) Sweden, DGNB and Miljöbyggnad. 18 SUSTAINABILITY IN THE BUILT ENVIRONMENT

Managing Director Tomi Head of department Miia Anttila of Mäkipelto of LeaseGreen Ramboll Finland Real Estate Consulting

LeaseGreen is a service company Green building and Sustainability offering its customers a completely Consulting of Ramboll offers new way to improve profitability consultation and expert services and reduce environmental footprint for real estate management across through improving the energy the entire life cycle of premises. efficiency of buildings and industrial process support structures.

In Mäkipelto’s view, the austerity safe, comfortable locker rooms for “Tenants can’t specify resulting from challenging dressing, functional storage space concrete impacts on the economic environment has for bicycles and real-time info generally increased the interest screens of public transportation business performance in energy saving, a tangible in common spaces like lobby of from environmental cost savings source, resulting in the premise. Another significant systems or tools where allocation of the saved funds to issue to tenant is the functionality as real estate owners be spent elsewhere. Mäkipelto of waste management. Offering and service providers thinks that what concerns efforts versatile possibilities for sorting and to improve energy efficiency at the recycling of the waste and clear indicate true positive EU level, Finland has lagged behind, communication about the waste impacts.” evidencing the need to address management are usually the real energy efficiency by continuous estate owner’s responsibilities. development and efforts of the entire real estate industry. Most of the tenant respondents can’t specify whether the selected Miia Anttila at Ramboll Real environmental systems or tools Estate Consulting believes that the used have concrete impacts on green lease model serves both in their business performance. The enabling tenant to meet tenant’s respondents specify that the own sustainability objectives use of ISO 14000 environmental and as a tool for improving management serie standards, sustainability of the premises for carbon footprint and LEED the real estate owner. Tenants environmental classification adhering to environmental policies system as individual green tools or of green leased premises commit systems have increased business themselves in more concrete ways performance to some extent. to contribute to the sustainability Real estate owners and operators in the use of their premises as for indicate positive impacts of LEED example decreasing business travel on business performance. The by available on-line communication positive impacts of ISO 14000 and meeting services and by environmental management serie incentives favouring bicycle, standards on business performance pedestrian or public transportation was recognised the most by in business travel. Owner can tenants and service providers. contribute by providing up-to-date GREEN MARKET STUDY 2014 19

Which of the following environmental classification methods and tools are you familiar with, which ones are you using or will use and which ones would you like to learn more about?

I know the Passive house principal parts of the content. The Nordic Ecolabel I would like to REM meters (Building life cycle meters, learn more. Green Building Council Finland) I am not interested PromisE to learn more.

Miljöbyggnad

LEED

ISO 14000 series standards

Carbon footprint

GRI reporting

GRESB

Green Office (WWF)

Green Lease

DGNB

CEEQUAL

BREEAM

According to your assessment, how has an environmental classification method or a tool affected to your business?

Building life cycle indicators, by Increased Green Building Council Finland significantly PromisE Increased

Passivhaus / passive house / passiivitalo Has not affected Decreased Miljöbyggnad Decresased LEED significantly I don’t know The Nordic Ecolabel

ISO 14000-serie standards

Carbon footprint

GRESB

Green Office (WWF)

Green Lease

DGNB

CEEQUAL

BREEAM 20 SUSTAINABILITY IN THE BUILT ENVIRONMENT

BUILDING DEVELOPERS ARE ADDRESSING GREEN BUILDING REQUIREMENTS

The increased know-how of the in the near future. Open answers real estate and construction explain also the biggest barriers for industry in green building has implementing the model. The lack raised the level of standards of competence and information required by green buildings. Easily were seen as the main barriers. accessible, high quality, healthy and Financial uncertainty factors economical green buildings are may be problematic for smaller required from contractors. GMS companies. 2014 respondents believe strongly in green building becoming a In your opinion, if there would be an extra “green investment” common already in the near future. compared with ordinary premises, what whould be an appropriate level of additional financial investment in green building?

According to real estate developers and other industry peers e.g. designers, researchers and 0–1% or less consultants, the energy and water 1–5% more use efficiency, fixed operating costs of premises, location 5–10% more and modifiability are the most or developer More than 10%

important evaluation criteria in a contractor estate Real building project.

Over 60% of building developers are willing to invest more in green building solutions, if needed. However, we don’t claim, neither there is a common statement that green building should necessarily be more expensive than ordinary building, de facto. 93% 60%

Life cycle contract types of projects are becoming widely used in the 93% of the respondents Over 60% of building developers real estate sector. GMS 2014 refers believe that life cycle contract are willing to invest more in green projects will increase in number. building solutions, if needed. to the life cycle contract projects, where service provider has the responsibility of the designing, building and maintenance of Life cycle contract projects have been already carried out; premise with a long-term contract do you believe they will increase in number? (usually 15–30 years). This aims to ensure the appropriate quality of the building. Life cycle contract Yes, I believe the increase is rapid model also contributes directly to Yes, I believe there will be an increase green building in which the lifecycle aspect is very important. Only Yes, I believe the increase is slow 7% of the GMS 2014 respondents I do not believe there will be an increase do not believe life cycle contract I don’t know projects to become more common GREEN MARKET STUDY 2014 21

0–1% or less 1–5% more 5–10% more Which factors have influenced design and construction solutions in your development projects? More than 10% Real estate contractor or developer Real estate industry operator

Efficiency in energy and water consumption Location

Modificability of the spaces

Fixed costs of the premises

Public transport accessibility Possibility to affect the costs of premise by own actions

Traceability of energy use

Environmental certificate of the real estate

Pedestrian and bicycle accessibility

Waste sorting options

Possibility to adjust indoor climate by single work point Availabity of additional services e.g. sport, health care, shopping

Proximity to green areas

Restaurant service availability

Extensive restrooms

Option to small-scale electricity production 22 SUSTAINABILITY IN THE BUILT ENVIRONMENT

AREA AND REAL ESTATE DEVELOPMENT CHALLENGES

The GMS 2012 recognized a need These topics are usually the most for more holistic approach to the important in the commercial tools systems combining production and for area development and assessing supply of energy, buildings and the the environmental impact of logistics in the area . premises.

After 2012 sustainability in area development has been addressed for example by the Green Building Council Finland. GBC Finland Managing Director Heli Kotilainen comments: ”In the future, also the energy and transport solutions of area development will have more Heli Kotilainen, central role in our agenda.” “As expected, the most Managing Director, Green important environmental Building Council Finland In GMS 2014 global warming, topics are global Green Building Council Finland scarcity of natural resources and warming, scarcity meets to discuss and exchange primary energy consumption are sustainable development knowledge ranked as the most important of natural resources and practices in Finland as well as topics to be considered in area and primary energy represent its members in related matters both domestically and development. consumption.” internationally. GBC Finland’s activities range across the entire built environment and its life cycle. The association was established in 2010.

Which of the following environmental aspects are taken into account in your development projects?

Real estate industry operator

Formation of ozone in the lower atmosphere Global warming

Scarcity of natural resources

Acidification of soil and water systems

Ozone depletion

Primary energy use

Eutrophication

None

Other, please specify GREEN MARKET STUDY 2014 23

NORDIC COUNTRIES TRUST IN LEGISLATION AND EDUCATION IN PROMOTING SUSTAINABILITY

The respondents shared their opinion on the possibilities of the Nordic countries to influence on the promotion of sustainability in the real estate and construction industry. By far the greatest possibilities to influence are seen in participation in EU decision-making and through education at each educational level.

Influencing through the national legislation, industry associations, real estate management companies and sharing information in international conferences are also seen as powerful tools according the respondents.

Pioneering companies case examples and co-operation to provide help in developing countries are seen the least feasible possibilities in promoting the sustainability. Also the possibility to influence through Nordic growing companies expanding How could the Nordic countries promote sustainable development in the their activities in Europe and in the property and building industry? Choose three (3) most important. rest of the world is seen relatively insignificant among respondents. By participating in EU decision making e.g. through programmes Respondents’ answers underline the Nordic countries’ strong trust By influencing national legislation through e.g. an interest groups of the field in legislation, development of future expertise through education By presenting new technologies and and sharing the information in innovations in international conferences international conferences and By education e.g. universities, universities of applied sciences or through training through expert associations as influencing possibilities to promote Through companies, e.g. when expanding operations elsewhere in Europe sustainability within the industry. Through development co-operation in developing countries Sustainability should be priorized on the agenda of various associations in sector and in facility management Through forerunner companies e.g. by participating in multinational competitions Other, please specify 24 SUSTAINABILITY IN THE BUILT ENVIRONMENT

STRONG TRUST IN SOLAR ENERGY AND BUILDING INFORMATION MODELING (BIM)

The GMS 2014 focused on new The industry also believes in the technologies and trends in the real growth of the popularity of remote estate and construction industry. work and decrease in the use of The results indicate clearly that the office space as new ways to work industry has a common are adapted. In this situation, understanding and trust in versatility and modifiability of the technology, technological premises become crucial qualities. development and innovations as an essential part of the industry’s The significance of carbon footprint evolution into truly sustainable is not estimated to increase. construction and “evergreen” Still respondents expect carbon building stock. Three dominating footprint calculation assessments trends believed to spread widely to grow in popularity in coming within the industry are solar energy three years. applications, development of zero- energy technologies and utilization Stakeholder engagement, of BIM. communication and shared use of spaces still waiting to break Solar energy applications through within the industry integrated into windows, walls As respondents believe in and other building materials is technology it seems that three by far the most endorsed option options least endorsed by the among all respondents. The second respondents are transparent most popular option endorsed by stakeholder communication all respondents is the expected between tenants and other growing popularity of BIM within stakeholder groups, community the industry. The survey question or sharing spaces and did not specify whether BIM is the new ways of citizens to utilized in design, construction or influence through social media operating phase of the building but in the phase. it indicates the importance clearly. Limited communication and lack BIMs are currently used mainly in of stakeholder engagement may design and construction phases. become the challenging factors in The use of BIMs in the maintenance utilization of new innovations and and operating phases of the technologies. An energy-efficient, building has just started to emerge. high-tech building does not necessarily consume less energy if EU legislation and regulation guide the tenants and service providers firmly that new buildings should do not know how to use and meet nearly zero-energy standard’s operate the building efficiently. requirements. Therefore it is logical that zero-energy technology “The industry believes generalization is the third most in growing popularity of endorsed option by respondents. remote work.” GREEN MARKET STUDY 2014 25

Listing here some of the new technologies and trends in the property industry. In your opinion, which ones of these will become more common in the future?

Property owner Service provider Builder or developer Real estate industry operator Property user

Development of zero-energy technologies

Solar energy applications in windows, walls and other building materials

Utilization of open data in design and maintenance

Distributed energy supply

Calculation of carbon footprint as a part of desing process

Resource wisdom (“waste streams” and the re-use in construction)

Citizens’ new involvement possibilities e.g. through social media during the phase of planning Year-round use of holiday housing as remote work becomes more common

Transparent stakeholder communication between property users and other stakeholders Utilization of spatial information e.g. in property maintenance or land use planning (e.g. automated service calls to the nearest service car equipped with a GPS signal)

Industrialisation of construction e.g. Deliveries of larger assemblies to the plot

More common use of BIMs

Versatility and adaptability of premises e.g. possibility for separate daytime and evening uses

Community housing or shared spaces in the buildings

New ways to work in public spaces and decreasing use of business premises

Other, please specify 26 SUSTAINABILITY IN THE BUILT ENVIRONMENT

GLOSSARY

BIM Corporate responsibility ESTIMADA report (CSR report) (Building Information Modelling) Sustainability assessment system An intelligent model-based process Also known as social responsibility developed by Abu Dhabi Urban for planning, design, construction or sustainability report. Planning Council (UPC) tailored for and management of buildings and Communication tool for explaining the Middle East region. infrastructure. organisation’s approach, actions and ambitions related to social www.estidama.upc.gov.ae BREEAM responsibility. CSR report covers (Bre Environmental Assessment organization’s objectives, measures, GSAS/QSAS Method) An environmental actions and development (Global Sustainability Assessment assessment method and rating objectives aiming to contribute System) A sustainability rating system for a wide set of building to sustainable development in system developed by the Gulf types from a nursery to an organization’s sphere of influence. Organization for Research and industrial building and from Development. engineering to maintenance. CO2 Carbon dioxide is one of the www.gord.qa www.breeam.org greenhouse gases (GHG) affecting the temperature of the Earth. Green building Carbon footprint An increase of its quantity in Green construction, or sustainable The total amount of greenhouse the atmosphere increases the building, encompasses practises gases emitted to atmosphere by temperature of the Earth. Carbon relating to planning of land use, activities of organization, event, dioxide is generated when fossil construction and usage of real product or individuals, usually fuels, such as oil, natural gas or oil estates in order to minimize the expressed in equivalent tons of are burnt. utilization of natural resources

carbon dioxide (CO2). Carbon (energy, water and materials). footprint of real estate property DGNB system covers the whole life cycle of Sustainability assessment and It also focuses on minimizing the the building from production certification system for real estate environmental impact of a building of construction materials to the and urban districts. DGNB was during its entire life cycle including recycling of demolition waste. developed in Germany and is planning, engineering, building, applicable globally. functions, use and demolition. CEEQUAL Sustainability assessment, rating www.dgnb-system.de Green house gases (GHG) and awards scheme for civil Gases that trap heat in the engineering works. Environmental atmosphere are called greenhouse management system gases. Some of them occur in www.ceequal.com A tool for environmental nature and some of them are management, which enables exclusively produced by activities CFD organizations to take environmental of human beings. Water vapour,

(Computational Fluid Dynamics) issues into consideration in carbon dioxide (CO2), methane

A branch of fluid mechanics using systematic manner in all operations. (CH4), nitrous oxide (N2O) and numerical methods and algorithms Environmental management system fluorinated gases are most common to solve and analyse situations that helps companies to identify and green house gases. involve fluid or gases by computer reduce negative impacts of their simulations. activities to the environment, as well as to save costs by more comprehensive management of single issues. GREEN MARKET STUDY 2014 27

Green lease GRESB LEED

A model of leasing agreement (Global Real Estate Sustainability (Leadership in Energy & which engages all contract parties Benchmark) A reporting standard ) to improve the energy efficiency and survey on sustainability An environmental certification and sustainable usage of leased performance of real estate system for evaluating the design, property by their daily actions companies and funds. construction, use and maintenance regarding energy saving, recycling of buildings. of waste, correct settings of heating www.gresb.com and ventilation and promoting www.usgbc.org/leed and remote GRI connectivity in business activities. (Global Reporting Initiative) Life cycle model Concrete benefits and savings are Organization promoting Comprehensive model including divided between the contracting sustainability reporting as a way all stages of the product from parties. This supports both the for organizations to contribute to and processing owner’s and the occupant’s core sustainable development. G4 is of required raw materials to business, generating a higher the latest edition of GRI reporting the consumption and use of return on investment and efficient standard. the product to the utilization or business premises to the occupant. disposal of the product after its www.globalreporting.org use. Green office Environmental management ISO 14000 Life cycle contract model system for offices developed by An international series of Contract model where service the World Wildlife Fund (WWF). environmental management provider commits itself with as Offices are helped to reduce their standards. ISO 14000 minimum of the responsibility environmental load and achieve environmental management serie covering the designing, building savings in material and energy standards provide the organisation and maintenance of premise for a costs. with tools for both administration long-term contract (usually 15–30 of and years). www.wwf.fi/green-office environmental management. www.iso.org 28 SUSTAINABILITY IN THE BUILT ENVIRONMENT

Miljöbyggnad Payback period Sustainable development

Environmental assessment and The length of time required Development of the society that classification system for real estate recovering the cost of an meets the needs of the present property, developed by Sweden investment. The payback period without compromising the ability Green Building Council. of a given investment or project of future generations to meet is an important determinant of their own needs. Sustainable www.sgbc.se whether to undertake the position development is about integrating or project, as longer payback the goals of a high quality of life, Non-renewable primary energy periods are typically not desirable health and prosperity with social Energy produced from a resource for investment positions. Payback justice and maintaining the earth’s that does not renew itself at a period is calculated by dividing the capacity to support life in all its sufficient rate for sustainable cost of investment by annual cash diversity. These social, economic economic extraction in meaningful inflow. and environmental goals are human timeframes. Fossil fuels as interdependent and mutually coal, petroleum and natural gas are PromisE reinforcing. all non-renewable primary energy Environmental classification tool sources for marketing and development Stakeholder of building projects and existing An individual or group that has Primary energy real estate. PromisE can be utilized an interest in or can be affected Primary energy is non-refined by real estate owners, developers, by any decision or activity of an natural energy, in the state it exists designers and constructors. organization. prior to the conversion process. Primary energy is, for example, www.promiseweb.net The Nordic Ecolabel oil (in an oil field), wind, solar The Nordic Ecolabel also known as radiation, etc. Primary energy is “Life cycle meters” Swan label is available for around divided into renewable and non- A set of “life cycle meters of 60 product groups detergents to renewable energy. buildings” for assessing, managing buildings and real estate. and developing the environmental Passive house efficiency and sustainability in www.joutsenmerkki.fi Building standard that aims at real estate and construction energy efficiency, living comfort industry. Building life cycle meters Zero-energy building and affordable costs at the same are developed by Green Building A building, house or construction time. In Finland, Sweden and Council Finland. that produces renewable energy on Norway, a passive house may sites an amount equal to its annual consume at maximum 20 to www.figbc.fi energy consumption. 30 kWh/m2 of heating energy, depending on its geographical location.The infiltration rate of the building is n50 < 0.6 1/h. GREEN MARKET STUDY 2014 29

SUSTAINABILITY SERVICES AT RAMBOLL

As a starting point we facilitate and engage in dialogue with all stakeholders to create solutions, work with public and private organizations, and collaborate with industry peers to overcome sustainability challenges.

The multi-disciplinary competences in Ramboll cover all issues in relation to sustainability. Our specialists work in national, regional and local contexts covering all our business units. Examples of our competences are:

• Water conservation and flood risk prevention

• Environment and climate adaptation and preservation

• Mobility and Low carbon transportation This provides us with unique insight into the strengths and weaknesses • Liveable cities RAMBOLL FINLAND OY of each system, and gives us a • Sustainable energy production solid basis for client consultancy (local and regional) In June 2014 Ramboll regarding which certification became Finland’s • Social and environmental system to choose and how to largest consulting firm impact and risk assessment optimize the final rating of the by acquisition of a project. We also use this knowledge • Natural resource management substantial part of the to provide clients with world-class Pöyry’s building services • Socioeconomics tailored evaluation systems for including engineering, real sustainable buildings. estate consulting, project • Sustainable buildings management, urban and Our services also include operations. Our approach to sustainable consultancy of the construction Ramboll operates in 26 and manufacturing industry in locations in Finland with relation to building management 1900 employees offering Ramboll is one of the leading and sustainable product consulting and expert consultants in Scandinavia, the Gulf development. services in following and the UK when it comes to the business areas: real estate application of internationally and and construction; project nationally acclaimed certification management; infrastructure systems such as LEED, BREEAM, and transportation; water DGNB, Miljöbygnad, The Nordic and environment; and Ecolabel, Promise all used in management consulting. Europe, ESTIDAMA and GSAS developed and in use in the Gulf area. 30 SUSTAINABILITY IN THE BUILT ENVIRONMENT

When developing tailored As part of our core services sustainability strategies for our we support projects with these projects we assess the short and specialist services: long-term impacts of different approaches in both local and • Energy efficiency of buildings global contexts to give a balanced & carbon reduction advice viewpoint, ensuring optimal design • Feasibility studies of carbon for our projects. This ensures a reducing technology, seamless sustainability strategy, sustainable materials etc resulting in efficient buildings and comfortable environments • Energy modelling & for occupants. Over 85% of our computational fluid dynamics business comes from long-term (CFD) modelling repeat-customers – a proof of our • Indoor climate assessments clients’ satisfaction. of buildings; thermal comfort, atmospheric comfort, acoustic Our core services in relation to comfort and visual comfort sustainable buildings are: • Life cycle assessments of • Tailored sustainability buildings and/or materials strategies and facilitation of including carbon calculation implementation processes for materials and energy consumption) • Tailored sustainability evaluation tools • Site surveys in relation to e.g. , potential for rainwater • Sustainable Building Certification harvesting, prior e.g. LEED, BREEAM, DGNB, and after site activities, risks Miljöbyggnad, The Nordic of overheating and flooding Ecolabel, PHPP, Promise and external noise levels • Consultancy of industries and • Studies of building flexibility building product manufacturers and adaptability • Sustainability is the central • Process management for part of all building design at tenant engagement Ramboll (structural, architectural, building services, etc.) • Site ecology analyses

• Sustainable building • Flood risk assessments design management and integrated design process GREEN MARKET STUDY 2014 31

HOW GREEN MARKET STUDY 2014 WAS CONDUCTED

GMS 2014 is the fourth insight of In GMS 2014, approximately 45% Special thanks to the interviewees: real estate business trends and of respondents work in the public Ari Ahonen / RYM Ltd., Pia Gramén development related to sector and 55% in the private / Real Estate Employers, Reijo sustainability and green building in sector. There was a clear increase Kangas / Finnish Funding Agency Nordic countries since 2008. in the number of respondents for Innovation Tekes, Heli Kotilainen Previously the survey was known from the public sector (in 2012, / GBC Finland, Kaj-Erik Lindberg / as Pöyry Green Market Study. approximately 20% of respondents UPM, Tomi Mäkipelto / LeaseGreen, worked in the public sector). Mikko Somersalmi / LocalTapiola. GMS 2014 themes included real estate and construction industry In addition, seven industry Images from Ramboll Image Bank. trends yesterday and today, professionals representing different Front Cover Image by Georgia real estate data monitoring and operators of the real estate industry Collard-Watson. utilization and green values. Also were interviewed. We want to thank respondents’ views on the future all those who participated and of the real estate and construction contributed to the GMS 2014. industry were inquired. GMS 2014 aimed to focus more on the views I am answering the survey as of tenants. Property owner Service provider The topics of GMS 2014 were Builder or developer selected in co-operation with Real estate industry specialists from different fields of operator expertise within Ramboll. Property user

The data for GMS 2014 was collected with an on-line survey within real estate and building industry professionals, tenants and I represent an organisation which operates in industry peers. GMS 2014 aimed The public sector to study the respondents’ views In private sector on the current state and views of the future from the perspective of sustainability and green building. The survey was conducted in August 2014 with Digium Enterprise, an on-line survey. The questionnaire was sent as an e-mail link to real estate industry My position in the organisation is operators in the Nordic countries. In company It was possible to participate to management role the survey also through Ramboll Operative management homepage or through our or supervisor newsletter. The survey had a total Expert or consultant of 177 respondents. The graph Other, please specify below illustrates the distribution of the respondent groups. ABOUT RAMBOLL

Ramboll is a leading engineering, design and consultancy company founded in Denmark in 1945. We employ close to 11,000 experts and have a significant presence in Northern Europe, Russia, India and the Middle East.

With more than 200 offices in 22 countries, we emphasise local experience combined with a global knowledge-base. We constantly strive to achieve inspiring and exacting solutions that make a genuine difference to our customers, the end-users and society as a whole.

Ramboll operates within the areas of: Buildings, Transport, Energy, Environment, Oil & Gas, Telecoms and Management Consulting.

Vision Ramboll is committed to helping create inspirational and longstanding solutions that allow people and nature to flourish.

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