Travel Protection Insurance FLY and FLY-MOTORCOACH TOURS Through Christian Tours
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HELPFUL TOUR INFORMATION RESERVATIONS REFUND POLICY We encourage you to make your reservations at the earliest pos- Motorcoach Tours: A full refund will be given on most mo- sible date. Why? A limited number of people can be accommo- torcoach tours when cancellations are received prior to 15 dated on our motorcoaches. In addition, hotel reservations must days before departure (refer to individual motorcoach tour be made and tickets must be purchased months in advance. itineraries for any exceptions). Cancellations made on mo- HOW TO MAKE A RESERVATION torcoach tours where penalties begin prior to 15 days will be By phone during office hours: noted on the appropriate catalog page. Penalties on those 8:30 am until 5:00 pm Monday-Friday tours begin 30 to 65 days prior. We recommend you purchase Local Number (828) 465-3900 or Toll Free 1-800-476-3900 cancellation & trip interruption insurance. See page 17 for By Mail / E-Mail: Submit your name, address, phone number, details. and name of the tour, departure location and departure Fly Tours, Rail Tours, International Tours & Cruises: Cancella- date you wish to join. Also include your roommate’s name (if tion of these tours will result in a fee. Cancellation fees are applicable), and if you wish to purchase tour protection insur- normally incurred 125 to 65 days prior to the tour departure. ance. Mail to: Christian Tours, P.O. Box 890, Newton, NC 28658 Some tours have special cancellation policies and notification E-mail to: [email protected] will be on your invoice. We strongly recommend you purchase By internet: You may also submit a reservation request by visit- cancellation & trip interruption insurance. ing our website: www.BurkeChristianTours.com Regardless of the reason, last-minute cancellations and trans- DEPOSIT & PAYMENT INFORMATION (PER PERSON) fers result in a costly process of letters, calls, record adjust- Deposits are due 7 days after making your reservation. Once ments, refund checks, etc. plus loss of non-refundable tickets we receive your deposit, a reservation confirmation will be and accommodations. mailed or emailed to you. Reservations made within final Refunds are not given on tours for attractions, meals, etc. for payment deadline will require full payment. which individuals do not participate while on the tour. NOTE: When a roommate(s) cancels prior to the cancellation MOTORCOACH TOURS penalty date, the remaining person(s) will be charged the Tours priced less than $150 ................... Full payment applicable accommodation rate for the number of persons Tours priced $150 to $499 ...................... $100 deposit occupying the room. Tours priced $500 to $999 ...................... $200 deposit Tours priced $1000 to $2999 .................. $350 deposit CANCELLATION & TRIP INTERRUPTION INSURANCE Tours priced over $3000 ......................... $500 deposit Cancellation & Trip Interruption Insurance is highly recom- mended. Some International destinations require coverage. FINAL PAYMENT ON MOTORCOACH TOURS is due no later than Cancellation of tours results in costly penalties, especially 30 days prior to departure. Mark this date on your calendar. Your when you cancel close to the departure date. reservation confirmation will verify the final payment due date If you have an emergency or illness while on the tour, trip and when cancellation penalties begin. interruption insurance can provide coverage for expenses incurred. You may purchase Travel Protection Insurance FLY AND FLY-MOTORCOACH TOURS through Christian Tours. The best time to purchase this in- Land ............. $350 deposit surance is within 21 days of making your initial deposit. This Air ................. $150 deposit ensures eligibility for the Pre-Existing Conditions Waiver. This FINAL PAYMENT ON FLY TOURS is due 65 days prior to depar- coverage must be purchased prior to final payment.See ture. Your reservation confirmation will verify the final due date and page 17 for details. Medicare, Medicaid and most health in- surance plans do not pay outside the United States. when cancellation penalties begin for exceptions to this policy. Cancellation penalties begin 65 days prior to departure for fly tours, except for Alaska & Hawaii tours and those penalties begin 95 days COVID-19 INFORMATION prior to departure. Please note that adaptations due to COVID best practice protocols are constantly evolving. To see the latest update, CRUISES please visit our website at www.BurkeChristianTours.com and Christian Tours deposit, final payment, and cancellation click on the COVID-19 tab. These adaptations include (but policies for cruises will be as follows: are not limited to): pausing seat rotation and assigning seats Cruises priced $1000 and under ........... $350 deposit based on the order in which reservations are made, removing Cruises priced over $1000 .......... $500 - $800 deposit the shared travel pillows, and reducing the maximum number Air .............................................................. $150 deposit of travelers per motor coach. We continue to exceed the FINAL PAYMENT ON CRUISES is due 95 to 135 days prior to recommended sanitation practices. Again, please visit our departure. Your reservation confirmation will verify the final website for our most current COVID update. payment due date and when cancellation penalties begin. Cancellation penalties are incurred on or after the final payment CHRISTIAN CASH • $5.00 PER PERSON PER DAY date. (Each cruise line’s refund and cancellations policies vary.) For each day you travel with us, you will receive $5.00 of Chris- tian Cash. It is good for one year from the date of return of the tour on which it was presented. The amount is applicable to INTERNATIONAL TOURS any Christian Tours tour. The coupon is not transferrable to any Land ............. $500 deposit other person or organization and must be submitted for ap- Air ................. $200 deposit proval with deposit for the tour desired. It is not redeemable for cash or for other goods or services offered by Christian FINAL PAYMENT ON MOST INTERNATIONAL TOURS is due 95 to Tours. The amount of CHRISTIAN CASH credit will be deducted 155 days prior to departure. Your reservation confirmation will from the final payment of the tour for which it is being used. verify the final payment due date and when cancellation penalties begin. Cancellation penalties apply on all international tours. EARLY BOOKING DISCOUNTS Early Booking Discounts are offered on tours when booked 95 METHOD OF PAYMENT days to 165 days prior to departure. You will receive a 2% Christian Tours accepts payments in the form of cash, per- discount for a reservation and deposit, or a full 5% discount sonal check, or by credit card. Payments can be made by with a reservation and payment in full by check or cash mail, taken by phone, online or in person at our office. (no credit cards). The Early Booking Discounts are given on Credit Cards: We accept MasterCard, American Express, land costs, and are not applicable to Winter Specials, Family VISA, and Discover. Specials, airfare, taxes, or optional fees. See page 19 for full details. MOTORCOACH TOUR FAMILY DISCOUNT TRAVEL above your seat. Your “carry-on” is your responsibility to Children under 4 years of age are not allowed on tours. move and carry the entire tour, therefore it is to your advan- When children travel in our motorcoach or motorcoach/fly tage to make it as light as possible. Maximum size: 10” deep, tours, the following discounts apply to the motorcoach por- 14” high, and 24” long. Larger luggage-style “carry-ons” are tion of the tour. not allowed. Remember to pack any medication in your car- • Children 4-12 years of age and under pay 60% of the dou- ry-on or carry it with you. ble rate when staying in a room with 2 full paying (double Gratuities: All necessary tips to bellmen, doormen, and dining rate) passengers room tips on meals in the itinerary are included. Gratuities on • Children 4-12 years of age and under pay 85% of the dou- cruises are not included. ble rate when staying in a room with 1 full paying (double rate) passenger Meals: Meals are covered if so stated in the itinerary. The • Young adults age 13-16 pay 75% of the double rate when following codes describe what meals can be expected: staying in a room with 2 full paying (double rate) passen- B – Breakfast, CB – Continental breakfast, L – Lunch, gers D – Dinner. Due to circumstances beyond our control, it • Young adults age 13-16 pay 95% of the double rate when may be necessary to substitute meals on different days staying in a room with 1 full paying (double rate) passenger of the itinerary. Every effort will be made to provide the number and type of meals described. TOUR PRICE INCLUDES Special Requests: Special requests such as king size bed, Transportation: Round-trip transportation (one seat per side-by-side rooms, travel on the same motorcoach with person) is provided via our spacious late-model Prevost friends, dietary, etc... Please advise our reservationist of any motorcoaches. All coaches are equipped with restroom, special needs when making your reservation or at least 30 air conditioning, adjustable seats, DVD & monitors, stereo days prior to departure. We try to honor all of these requests and public address system, and tinted panoramic viewing but in some motels and locations, special requests cannot windows. Transportation on Fly Tour & International Tours will always be honored. Christian Tours is in compliance with the receive a similar motorcoach as we provide on our regular Americans with Disabilities Act (ADA). motorcoach tours. At times, a smaller vehicle (with fewer amenities) may be used due to the size of the group or the THE TOUR PRICE DOES NOT INCLUDE area we are traveling. All passengers are insured while physi- Gratuities to Tour Director and Driver: Gratuities are cally on the motorcoach. appreciated and should be extended on an individual basis, not as a group.