2014-2015 SACRED HEART HOSPITAL Volunteer Partners Board of Directors VOLUNTEER Front: Mary Ann Ogan - Treasurer, Sharon Schug, The Volunteer Partners’ newsletter is published three Janet Lesniewski January 2015 times a year to communicate Partners Back: Don Winrich - President Elect, information of interest and Mary Pengra – Director Volunteer Services, usefulness to volunteers and Dennis Lackey, Sylvia Emerson – friends. We welcome all President, Paul Stark, Barb Filla – Past President, suggestions and comments. TO ALL THE VOLUNTEERS OF SACRED HEART HOSPITAL Russ McElroy, Jaci Fuller – Secretary. You may contact me at 715-225-3978 or e-mail me at [email protected] Absent: Steve Lange, Amy Dwyer - Administrative Representative Jaci Fuller, Volunteer Partners Newsletter Coordinator.

A New Year A time VOLUNTEER PARTNERS BOARD OF DIRECTORS MEETING DATES January 26, 2015 to celebrate February 23, 2015 yesterday’s successes March 23, 2015 Wish and tomorrow’s opportunities. April 27, 2015 May 26, 2015 June 22, 2015 A time to be grateful If you have questions or suggestions for the Board, please see or contact a board member. We would like to hear from for family and friends, you! In addition, any volunteer who would like to “sit in” on a board meeting, please contact President Sylvia Emerson at 715-835-8816 or email at [email protected] for good times and good fortune.

A time to look From the Board of Directors to the Volunteers at Sacred Heart Hospital: with anticipation toward Hopes and Dreams come true. We wish you Happiness and Joy… And Blessings for the New Year. Wishing you all a new year Volunteer Partners We wish you the best of everything, Mission Statement filled with exciting possibilities That you so well deserve In partnership with and all the rewards Sacred Heart Hospital, of true happiness. the Volunteer Partners will provide compassionate, supportive services for patients, their families and Hospital staff; promote community awareness of the Hospital's mission; and raise funds for Hospital needs. VOLUNTEER PARTNERS VOLUNTEER PARTNERS New Volunteers Welcome Message from Administration “Great opportunities to help others seldom come, but small ones surround us every day.” - Sally Koch STANDING ON THE SHOULDERS ADULTS COLLEGE HIGH SCHOOL PET THERAPY HANDCRAFTERS In the new HSHS Sacred Heart video with our Franciscan Sisters, it begins with Sr. Mary Ann Minor quoting from a song Ken Anderson Emily Barquest Dakota Winchell Terri & Teddy Gardow Deanne Augustine by Joyce Johnson Rouse- Diedre Effertz Sara Chmielewski Molly Thapar I am standing on the shoulders of the ones who came before me Sandy Gobler MacKenzie Drengler Olivia Thapar I am stronger for their courage; I am wiser for their words Georgia Haley Peter Hanneman I am lifted by their longing for a fair and brighter future Charlotte Hanson Sheyengphia Yer It is gratifying to see the faces of 25 new volunteers at the hospital. No matter in what Sandra Harman I am grateful for their vision, for their toiling on this Earth LuAnn Hintz capacity you are volunteering or how much time you have been able to share, you are Janice Lorentz Kristin Kuhens As we celebrate 75 great years of Volunteer Partners at Sacred Heart, I know the work and contributions of today are making a significant contribution. You may never know the impact you have on others, Joshua Rislove Samantha Lang but realize how much you are appreciated. built upon the efforts and vision of a small group of volunteers in 1939. I can only imagine what those individuals Morgan Scharlau would think if they saw the “fruit of their labor” 75 years later. I am certain they would be pleased that the good work continues and surprised at Samantha Wegener Sharon Schug, Chair the many areas our Volunteer Partners now support. Clare Weible Welcome Committe Needless to say, we couldn’t have done this without you. Volunteers provide essential assistance to hospital services and departments. You are that ‘something special’ in the lives of our colleagues, physicians, patients and their families. In fact, the song continues with this verse – DATES TO REMEMBER We are standing on the shoulders of the ones who came before us They are saints and they are humans, they are angels, they are friends Date Event Location Time We can see beyond the struggles and the troubles and the challenge February17 & 18, 2015 Uniform Sale Bishop/Treacy Hall When we know that by our efforts things will be better in the end. April 8, 2015 Pediatric Health Fair Eau Claire Sports Center As we reach this milestone, I can’t help but wonder what the future holds. Health care is rapidly changing and so many things are in flux. But April 12 – 15, 2015 National Volunteer Week even in these uncertain times, I am confident of two things- our mission will continue and our Volunteer Partners will be here to help us meet any April 14, 2015 Volunteer Recognition Open House Community Auditorium challenges we face. June 1, 2015 Advance Directives Seminar Community Auditorium June 18, 2015 Pie & Ice Cream Social Bishop/Treacy Hall Thank you for 75 years of dedication to our hospital and to our mission. I know in another 25 years at the 100th Anniversary in 2039, the efforts of Oct. 27 & 28, 2015 Linen Sale TBA the Volunteer Partners will echo the refrain of this beautiful song – They lift me higher than I could ever fly Carrying my burdens away I imagine our world if they hadn’t tried WANTED: Magazines for Hospital Lounges We wouldn’t be here celebrating today THE HISTORICAL CORNER Used magazines that are NO MORE than In November, 2014, the Volunteer Partners celebrated their 75th anniversary of You are continuing a sacred legacy. We are humbled by your generosity of time and treasures. 3 months old are needed for the hospital providing service to Sacred Heart Hospital and its patients, families and visitors. lounges. Donated magazines must be “family Sincerely, Volunteers were honored and recognized at various events. A special edition of friendly” and in good condition with no rips Julie Manas the Volunteer Partners newsletter relating some history and articles from past or pages torn out. Please DO NOT cut off the President and CEO, Sacred Heart Hospital presidents was published and distributed. Thanks go to Joan Cook and Mary mailing label, but you may blacken it out Pengra for their assistance in proof-reading. with a marker. Our magazine volunteers will place a sticker over your mailing address. At the fall luncheon and Christmas Tea, a special collection of historical items, SACRED HEART HOSPITAL PARTNERS PRAYER Magazines can be brought to the Volunteer awards and photo albums were displayed. Special thanks to Joan Cook for her Services Department or the Information Desk. Almighty God and Father, bless our service here at Sacred Heart Hospital, in which we strive to bring comfort and hope contribution on the historical display. A Committee is working on a cookbook dedicated to the 75 years of volunteer service, with recipes from current to all who are suffering in mind, body, or spirit. The Volunteer Services Department would volunteers and recipes from previous cookbooks published by the Volunteer also appreciate receiving current Catholic Partners. We hope to have it published and available for purchase sometime in Guide us that we may use the opportunity given us to help in carrying on the apostolic mission of the Hospital Sisters in Times Review newsletters to distribute to the spring. serving the sick, the aged, the poor, and the terminally ill without regard to race, color, creed, or national origin. the Hospital lounges and waiting areas. So, instead of disposing of them, please consider The Volunteer Partners wish to thank Administration for their support and Grant us wisdom and strength in directing our ministry, offered in collaboration with our medical and hospital staff, donating the newsletters. to those who are in need. encouragement. Thanks also to the colleagues and volunteers who support our fundraising events. Thank you! Heavenly Father, we ask this in your name. Amen

2 11 VOLUNTEER PARTNERS VOLUNTEER PARTNERS

PAST EVENTS CONTINUED SPREADING CHRISTMAS CHEER A note from your President On Christmas Eve Day, December 24, Volunteer Partners’ President Sheets, pillows and blankets were literally flying out of Bishop Hall on the arms of colleagues, volunteers and Sylvia Emerson and Past President Barb Filla delivered to the patients visitors during our Linen Fair on October 28 and 29. Sales topped the $15,000 mark and the Volunteer Partners at Sacred Heart Hospital a small angel ornament with an attached were rewarded with a check for $3,000 from Geneva Distributing. It was such a success that the Volunteer bookmark and wishes from the Volunteer Partners that Christmas Partners have already booked this new vendor for 2015. and the New Year bring Blessings of health and healing. High school student Peter Endres, a Sacred Heart Hospital Volunteer, assisted in Thank you to all who participated in this awesome event and your favorable response to this fundraiser. the deliveries. The patients appreciated the gift and thoughts. The bookmark has the following poem: On December 7, 2014 the Volunteer Partners celebrated the 29th annual Love-Lights Ceremony. It was a culmination of many months of work and preparation for our biggest fundraiser. What a glorious time of the Angels 29TH ANNUAL LOVE-LIGHTS year to memorialize and honor our loved ones. We are proud to announce that donations this year topped the Angels come from up above, Love-Lights is the largest annual fundraiser of the Volunteer $30,000 mark. The Partners will continue to support The Healing Place with the monies that were donated. To show you God’s eternal love. Partners, grossing over $31,000 revenues in each of the last They keep you safe from harm, two years, following regular growth since its inception. It continues to be my privilege to serve as president of the Volunteer Partners as we begin a new year. The Partners will continue to seek They surround you with their loving arm. On December 7, 2014, the Chapel was filled with guests new avenues of support for the hospital and continue the mission of the Hospital Sisters. Just listen with an open ear, attending the Love-Lights Celebration and lighting of And they will calm your every fear, Christmas trees and Nativity set. Sylvia Emerson, Have you ever thought you heard Volunteer Partners President An angel’s soft and gentle word? Planning of Love-Lights begins in January of each year. In July, each committee makes sure everything is ready for Angels come from up above, implementation that takes place from mid-October through FLORAL DELIVERIES To show you God’s eternal love. December. Directly Speaking… Genny Hay, owner of Eau Claire Floral, has delivered • In mid-October, approximately 5,000 letters with donation Have you ever heard or used the expression beautiful floral arrangements to the Sacred Heart forms are sent to previous donors as well as SHH’s list “Full steam ahead?” I’ve thought it, I’ve Gift Shop for over three years. Genny grew up in of friends and sponsors. Marketing and promotion said it and when I am in what I refer to as Washburn, Wisconsin, and attended UW-LaCrosse “NO BAKE” BAKE SALE commences in newspapers, on TV, and forms are distributed “octopus multitasking,” I feel it. Full power, majoring in Marketing. Her first job was working in The annual “No-Bake” Bake Sale was held in November, and we wish to to local businesses. open throttle, moving with great velocity and a flower shop, as were subsequent jobs, so it was thank the following for their contribution. Donations will be used for enthusiasm for what has been accomplished • Several times weekly the donations are recorded and natural for her to purchase Eau Claire Floral when hospital needs and patient care. as well as what is to come. verified, along with thousands of names of people it became available. She moved to Eau Claire five requested to be memorialized for placement into a Special years after college, is now married and has one Joan Anderson Robert Hagman Myrt Runningen This past November we celebrated 75 years as a volunteer program and Insert of the Leader Telegram. The Christmas tree lights and child. Ken Anderson Donna Halfmann Kathy Ruscin Nativity set are readied and put in place. will continue to celebrate into 2015. Where we were, where we are and Judy Ayer David & Virginia Hartmann Betty Schafer where we are going is in excellent hands with our Volunteer Partners. The Generally, around 20 - 25 arrangements are Kathy Bartl Carol Hubler Jeanette Scheuermann • The Love-Lights Celebration, along with lighting of the Board of Directors, led by President Sylvia Emerson, has done a splendid delivered to the Gift Shop on a weekly basis. This Sandy Brantner Bernice Kassing Theresa Spletstoser Christmas trees and Nativity set, is held on the first Sunday job with the various events and programs we have thus far hosted. It is so past fiscal year 1,879 floral arrangements were Joan Cook Kathy Kovell Mary Theisen of December. energizing to view a program or event through fresh eyes and approach. sold at the Gift Shop. Sales are unpredictable, Alice Drinkman Janet Lesniewski Judi Teske • Staff from several hospital departments and Volunteer More volunteers are enthusiastically getting onboard sharing their Genny noted, as sales depend upon the number Pat Everhart Gloria McCann Diane Tillung Services Director Mary Pengra provide expertise and special creative talents. of patients in the hospital. She provides a variety Kathy Fandel Margi Namejunas Clayona Walter help. We volunteers are truly grateful for this assistance! of arrangements to fit any budget but larger Barb Filla Judy Peak Lavonne Walter There is a song called “The future’s so Bright (I gotta wear shades).” Our arrangements seem to be more in demand at the The proceeds supplement The Healing Place, an affiliate Jaci Fuller Kitty Pille Don Winrich future is very bright and we confidently continue our journey to support present time. When deliveries are made to the Gift program of Sacred Heart Hospital that provides FREE grief Mary Hagens Judy St. Arnault Olga Wise the Sisters’ mission of care. So, let’s thrust that throttle forward, put on Shop, any remaining arrangements that have not and life transitions support to anyone in the Chippewa Helen Ristau Thomas Zimbauer our shades and let the sunshine from within radiate out to others in a been sold in approximately three days (or looking Valley and service area of SHH. loving, compassionate attitude. wilted) are returned to the floral shop. The Gift Don Winrich, Chair I want to say a public “THANK YOU” to every board member Shop is provided a credit on all returns. and volunteer who gave of their time and effort to make John 3:8 EVS: The wind blows where it wishes, and you hear its sound, 2014 Love-Lights Program a wonderful success!! Thousands but you do not know where it comes from or where it goes. So it is with Eau Claire Floral is located at 1825 Brackett Avenue. of hours were given for a worthy cause in the community. everyone who is born of the Spirit. We encourage our volunteers to support the shop. They have an excellent variety of florals, garden Barb Filla, Love-Lights Chair With Joy & New Year’s Blessings, items and gifts to choose from! Mary Pengra 10 3 VOLUNTEER PARTNERS PAST EVENTS CONTINUED CHRISTMAS TEA HELD ON DECEMBER 16, 2014 The volunteers held the annual Christmas Tea to show our gratitude TIME CAPSULE and thanks to all hospital colleagues for their generous support of On October 6, 2014, a our fundraising projects and the Gift Shop. Over 200 attended, and we Board Updates ceremony was held in the distributed plates of goodies to several floors and in-house departments to A TIME TO REMEMBER Chapel for employees, share with those who find it difficult to leave their floors or stations. volunteers, physicians We wish to extend our sincere and heartfelt sympathy to the Our sympathy and prayers to Volunteer and other providers to This year, the 75th Anniversary of the volunteer program, some special families and friends of the following volunteers, who will Miriam Carr on the death of her husband contribute an item for things were offered. Past presidents of the Volunteer Partners were invited be honored in the TAG (Tuition Assistance Grant) Program: Frank. the Time Capsule (part of to attend and assist in serving and as hostesses. Nine past presidents Elizabeth Laizure and Lillian Reiter. the 125th anniversary of were present. A festive ambiance welcomed all the guests with beautiful centerpieces made by volunteer member, Bonnie Olson. The rotunda was Joan Cook, Friendship Chair Sacred Heart Hospital). enhanced by Christmas spirit decorations by Sharon Schug and Georgia The Volunteer Partners, represented by Sylvia Emerson Haley. Don Winrich donated a gift to be given away in a drawing. A display and Mary Pengra, contributed a scroll for the volunteers. of Volunteer Partners 75-year history was shared by Jaci Fuller and Joan Upcoming Events For Your Information Cook. Holiday music filled the air and good food and beverages were CUPS AND T-SHIRTS AVAILABLE The scroll, wrapped in the Volunteers brochure and tied UNIFORM SALE IN FEBRUARY available for everyone to enjoy. This year, five kinds of bars were included In celebration of the Volunteer Partners’ 75th anniversary, the with gold ribbon, contained a copy of the first constitution The Volunteer Partners are sponsoring a Uniform and with the traditional breads and Christmas cookies. The bars were very Volunteer Services Department has t-shirts and cups for volunteers. and bylaws of the Guild signed on December 15, 1939; a Accessories Sale by PRN Uniforms on February 17 and 18, They are available in the Volunteer Services office on a first-come copy of the Daily Point of Light Award certificate awarded popular with guests. 2015, in Bishop/Treacy Hall. New spring fashions, shoes, and basis. If you have not received your t-shirt and/or cup, be sure to the Volunteer Partners in April, 2013, and signed by the accessories will be featured for the medical and nursing staff. Colleagues, stop in for your gift! 41st President of the United States, George H. W. Bush; and In addition, there will be many items for volunteers to choose volunteers and a bookmark stating “Honoring & Celebrating our Volunteer from. All proceeds will benefit patient and hospital needs. guests were given FOOD POISONING Heritage 1939 - 2014 - 75 Years of Caring Hearts and Helpful Food poisoning, medically known as food-born illness or food- a special pen with Mark your calendar and plan to attend! Hands.” The Time Capsule will be kept permanently in the born disease, can be miserable. It occurs when you eat or a stylus on the end, Chapel, to be opened in 2064, 50 years from the date of the Jaci Fuller, Chair drink something contaminated with any number of disease- in celebration of the causing bacteria, viruses or parasites and can result in diarrhea, ceremony. Volunteer Partners NATIONAL VOLUNTEER WEEK vomiting and fever. It can be serious if prolonged and can lead to 75th Anniversary. dehydration. The week of April 12 – 15, 2015, is designated as Volunteer JEWELRY SALE A SUCCESS Joyce Meininger, Week. A National Volunteer Week was established in 1974 as On December 15 & 16, 2014, hospital staff, volunteers Neuro Peds Most people rarely get sick from contaminated foods because their and visitors flocked to Bishop/Treacy Hall to do their Department, was the a way to recognize and celebrate the efforts of all volunteers. immune systems are strong enough to protect them. However, Christmas shopping or to find that special gift for winner of the special prize drawing. Thanks to all of the Sacred Heart Hospital volunteers for your when the immune system is impaired by sickness, age or other themselves. The two-day Jewelry and Gift Sale featured a dedication, acts of kindness, and giving of yourself! factors, food poisoning is more likely. Food poisoning can usually Thank you to those people already mentioned and to everyone else who variety of inexpensive accessories and gift items. Thanks be prevented by handling food safely, and the FDA offers four helped – Pat Janowitz, Margaret Berg, Mary Pengra, Sylvia Emerson, Janet A TOAST TO SACRED HEART HOSPITAL VOLUNTEERS to all who participated in this fundraising event for the simple steps for safely preparing foods at home: Lesniewski, Leora Hansman and Nutrition Services and Environmental Raise your glasses in the air Volunteer Partners. All proceeds will be used for hospital Services staff. Thank you to all! And give three rousing cheers 1) Clean and wash hands, countertops and other surfaces often. needs. To all of the extraordinary super volunteers. Consider using paper towels to clean up kitchen surfaces, and put Barb Filla, Chair They always share their time wet sponges and plastic scrubbing pads in the microwave for two Mary Ann Ogan, Chair With enthusiastic hearts. minutes to kill any bacteria. They appear from out of nowhere WELCOMING “FIRST BABY” WHAT AN AMAZING GIFT!* 2) Separate and don’t cross-contaminate. Separate raw meat, To do their special parts. President Sylvia Emerson, representing the Volunteer Physical Therapists Donate Yarn for Hospital’s Handcrafters poultry and seafood from other foods, use a different cutting board Partners of Sacred Heart Hospital, presented a gift of for raw meat products and never place cooked food on a plate that Whenever there’s a project or a $100 and a beautiful layette Therapists from our Hospital’s Physical Therapy Department purchased previously held raw meat, poultry or seafood. task to be completed set made and contributed by fabric, yarn and gift cards this year as a Christmas gift to the Hospital’s You can always count on them. Volunteer Jane Shermo, to the Volunteer handcrafters group. Under the direction of Volunteer Partners They never are defeated, 3) Cook food to proper temperatures to kill the harmful bacteria. Cook roasts and steaks to at least 145 degrees Fahrenheit, whole first baby born in the New Year handcrafters chair Judy Amundson, they make blankets, scarves, hats, Their smiles are genuine, poultry cooked to 180 degrees and ground beef 160 degrees. Cook at Sacred Heart Hospital. newborn blankets/hats and many other items for patients at our hospital And their attitudes are winning. eggs until the yolk and white are firm. who need it most – especially during the cold winter months, “This is an Surely they must be the ones amazing gift,” said Mary Pengra, Director of Volunteer Services. “Every 4) Refrigerate food promptly. Refrigerate or freeze perishables, Who keep this old world spinning. Jane Shermo with Layette Set piece of fabric and yarn will be put to good use by our handcrafters!” prepared food and leftovers within two hours. Never defrost food So if there is a job to do - at room temperature but thaw in the refrigerator. *Reproduced from Sacred Heart Spirit 12/22/14 issue (Sacred Heart Don’t shrink back in fear Hospital Newsletter) Just seek out the expertise – Source: WebMD OF A VOLUNTEER! (Author Unknown) 4 9 VOLUNTEER PARTNERS VOLUNTEER PARTNERS

LOCAL VOLUNTEER TO HEAD STATE DRIVING IN SNOW AND ICE ASSOCIATION The best advice for driving in bad winter overpasses and infrequently traveled 5. If you have anti-lock brakes (ABS), do not pump Past Events Bonnie Olson, a member of the WEST CENTRAL DISTRICT MEETING weather is not to drive at all, if you can roads, which will freeze first. Even at the brakes. Apply steady pressure to the brakes. Volunteer Partners of Sacred Heart The fall West Central District meeting of the Partners of WHA held on September 23, 2014, avoid it. Don't go out until the snow temperatures above freezing, if the You will feel the brakes pulse — this is normal. Hospital, was installed as the State and hosted by the St. Croix Regional Medical Center Volunteer Partners, was attended by plows have had a chance to do their conditions are wet, you might encounter If your front wheels skid... President for the Partners of WHA work, and allow yourself extra time to Sylvia Emerson, Sharon Schug, Paul Stark, and Jaci Fuller, representing the Sacred Heart ice in shady areas or on exposed roadways 1. Take your foot off the gas and shift to neutral, (Wisconsin Hospital Association) for two reach your destination. If you must drive like bridges. Hospital Volunteer Partners. The program consisted of a Leadership Training on Successful but don't try to steer immediately. years at the State convention held on in snowy conditions, make sure your car 8. Don't pass snow plows and sanding 2. As the wheels skid sideways, they will slow the Volunteer Programs and speakers on Managing Stress for Family Caregivers. October 14-16, 2014. Bonnie accepted is prepared, and that you know how to trucks. The drivers have limited visibility, vehicle and traction will return. As it does, steer the gavel from outgoing President Sue handle road conditions. It's helpful to and you're likely to find the road in front in the direction you want to go. Then put the The spring meeting is scheduled for April 23, 2015, at River Falls, hosted by the River Falls Lynch. practice winter driving techniques in a of them worse than the road behind. transmission in "drive" or release the clutch, and Area Hospital Auxiliary. snowy, open parking lot, so you're familiar 9. Don't assume your vehicle can handle accelerate gently. with how your car handles. Consult your all conditions. Even four-wheel and Bonnie retired from Sacred Heart If you get stuck... VOLUNTEERS ENJOY FALL LUNCHEON owner's manual for tips. front-wheel drive vehicles can encounter 1. Do not spin your wheels. This will only dig you Hospital in 2012. She began her Volunteers enjoyed the traditional fall luncheon on Tuesday, September 30, 2014. Volunteer Driving safely on icy roads trouble on winter roads. in deeper. career as a surgical technician in 1963 Partners’ President Sylvia Emerson welcomed everyone and introduced Faye Deich, COO, 1.Decrease your speed and leave yourself If your rear wheels skid... 2. Turn your wheels from side to side a few times at Sacred Heart Hospital. She was who gave a slide presentation of the Administrative highlights of Sacred Heart Hospital. plenty of room to stop. You should allow 1. Take your foot off the accelerator. to push snow out of the way. President of the Volunteer Partners at least three times more space than usual 2. Steer in the direction you want the 3. Use a light touch on the gas, to ease your car out. from July, 2004 to July, 2005, and was between you and the car in front of you. front wheels to go. If your rear wheels Philip Anderson, Director of Spiritual Care, led the group in prayer and a delicious lunch was 4. Use a shovel to clear snow away from the wheels active on many committees. Bonnie 2. Brake gently to avoid skidding. If your are sliding left, steer left. If they're sliding and the underside of the car. served. Philip then gave an interesting presentation of “Walking with Our Sisters: Volunteers continues to volunteer at Sacred Heart wheels start to lock up, ease off the brake. right, steer right. 5. Pour sand, kitty litter, gravel or salt in the path of and Catholic Identity”, followed by a question/answer period. Following the luncheon, the Hospital and also volunteers at St. 3. Turn on your lights to increase your 3. If your rear wheels start sliding the other the wheels, to help get traction. beautiful “candy” centerpieces were given to patients recommended by staff. Joseph’s Hospital in Chippewa Falls. visibility to other motorists. way as you recover, ease the steering 6. Try rocking the vehicle. (Check your owner's 4. Keep your lights and windshield clean. wheel toward that side. You might have manual first — it can damage the transmission on Many volunteers also enjoyed the Historical display which highlighted the Volunteer 5.Use low gears to keep traction, especially to steer left and right a few times to get some vehicles.) Shift from forward to reverse, and Partners 75 years of service to Sacred Heart Hospital, and included photo albums, awards the on hills. your vehicle completely under control. back again. Each time you're in gear, give a light Volunteer Partners have received, and the various activities they have been involved in. 6. Don't use cruise control on icy roads. 4. If you have standard brakes, pump touch on the gas until the vehicle gets going. 7. Be especially careful on bridges, them gently. (Information from Stacy Stone, Clinical & Plant Operations Director)

HEALTH EDUCATION

35 HOSPITALS IDENTIFIED AS EBOLA TREATMENT CENTERS Three Wisconsin health systems were among the 35 hospitals HHS said. The announcements were part of an update from the identified December 2 by the Department of Health and Human White House on the government’s efforts to respond to Ebola Services (HHS) as Ebola treatment centers. In addition, as part of and the need for immediate, additional funding to support these a tiered-hospital strategy, the Centers for Disease Control and efforts. In a statement, AHA President and CEO Rich Umbdenstock Prevention (CDC) released interim guidance for states and hospitals said, “America’s hospitals are investing enormous time and to use as they identify and confirm Ebola treatment centers and resources to enhance our country’s readiness for the new and real interim guidance to use as they identify Ebola assessment hospitals. threat of Ebola,” and he reiterated the AHA’s request for “Congress to approve at least $500 million in funds to help hospitals better “Wisconsin is served by hospitals and health systems dedicated to prepare to win the battle against Ebola.” caring for all those in need, and being there at times when needs are greatest,” said WHA Executive Vice President Eric Borgerding. “There’s Wisconsin hospitals continue to prepare for the possibility of a lot more to being a designated treatment facility than simply encountering a patient suspected of Ebola. In the event Ebola is VOLUNTEER PARTNERS ATTEND STATE CONVENTION Sow a thought, and you reap an act; agreeing to be one. It takes tremendous preparation from dedicated diagnosed in the state, the Wisconsin Department of Health Services “Expand Your Playbook” was the theme of the annual Partners of WHA (Wisconsin Hospital caregivers and engaged leaders willing to take on this role. Froedtert will work with partners and the three designated health systems to Sow an act, and you reap a habit; Association) convention held October 14 – 16, 2014, in Green Bay. Representing the & The Medical College of Wisconsin Froedtert Hospital campus, care for patients, ensuring that each patient receives the best care Volunteer Partners of Sacred Heart Hospital were Sylvia Emerson, Barb Filla, Jaci Fuller, Sow a habit, and you reap a Milwaukee; UW Hospitals and Clinics, Madison; and Children’s while protecting health care workers and the general public. Sharon Schug and Volunteer Services Director Mary Pengra. Over 325 Wisconsin hospital character, Hospital, Milwaukee are among the 35 hospitals with 53 treatment Don Winrich, President-Elect volunteers were in attendance. Sow a character, and you reap a beds located in 12 states and Washington, D.C. Froedtert, UW and destiny. Children’s are some of the finest examples of Wisconsin hospitals’ Note: Sacred Heart Hospital colleagues have undergone training Workshops during the two-day convention focused on how to advocate for healthcare in commitment to care and service. in the event that a patient suspected of Ebola does come to the hospital. The Emergency Department personnel are prepared our community, build a team of volunteers through strategic planning and how to develop Additional facilities are expected to be added in the next several -Charles Reade- if this does occur. If the patient is diagnosed with Ebola, he/she the skills of volunteers to provide leadership. The Honor Point Award, given to the Volunteer weeks. More than 80 percent of returning travelers from Ebola- would be transferred to one of the hospitals identified as Ebola Partners, was accepted by Sylvia Emerson. stricken countries live within 200 miles of an Ebola treatment center, Treatment Centers. 8 5 WELCOME COMMITTEE

VOLUNTEER PARTNERS VOLUNTEER PARTNERS

PUBLIC POLICY & EDUCATION Disproportionate Share Hospitals Report from Friends Disproportionate Share Hospitals serve a significantly disproportionate number of low-income patients and receive payments from the HAPPY NEW YEAR! Centers for Medicaid and Medicare Services to cover the costs of providing care to uninsured patients. Sacred Heart Hospital is a designated Disproportionate Share Hospital. I’m always invigorated by the possibilities of a new year! And I smile as I look back at the prior year with its moments, miracles, hopes, and dreams fulfilled. In the previous state budget, Governor Walker and State Legislature reestablished for two years a specific “hospital payment under Medicaid known as the “Disproportionate Share Hospital (DSH) program”. The Wisconsin Hospital Association and hospitals all across the state, One year ago, in this newsletter, I announced to you that the Friends were conducting the Giving Hope 125th including Sacred Heart Hospital, strongly supported the DSH program and the $30 million in state funds that was allocated to it. This DSH Anniversary Campaign; paying tribute to the Sisters’ ministry and ensuring its future. I am thrilled to announce funding was directed to hospitals all across the state based on their Medicaid volumes. that since that time more than $2 million has been given. Together we can celebrate the community’s collective support for the ministry. What an incredible gesture of generosity and support for Sacred Heart Hospital’s healthcare ministry. The Legislature authorized DSH funding to help offset the transition of Medicaid enrollees onto exchange coverage. The state projected that 93% of people would take on coverage, even though only 54% actually did. DSH is still needed while Medicaid enrollees transition into Sacred Heart Hospital is not only a special place to receive care, but our donors, including the Volunteer Partners, are very special as well. other private coverage. Without the DSH program, Wisconsin hospitals will see a cut of over $75 million ($30 million state funds plus federal Gifts have been made in support of the Emergency Department renovation; a $2.5 million project will add four new rooms, get patients the matching dollars). care they need more efficiently, and enhance the care that they receive. Other generous gifts have been given to support The Healing Place, as well as child & adolescent behavioral health programs. What is truly remarkable, however, is that most gifts have been given with no However, that program was put in place only for two years and needs to be renewed. Governor Walker is currently developing the state’s restrictions. Donors are telling the Friends board and our Hospital leaders to use their gifts where the need is greatest. That level of trust biennial state budget proposal, and he needs to hear from hospital advocates today about including in his budget this important Medicaid is very special indeed. program. I have already contacted Governor Walker urging him to renew this important DSH program. I am urging the volunteers at Sacred Heart Hospital to take a few minutes to contact the Governor’s office asking him to renew this program. Here’s to a year of possibilities ahead! If 2014 is any indication, even greater things lie before us. Thanking God for his blessings in the past, as well as for the blessings in 2015. The easiest and quickest way to contact Governor Walker is to complete a contact form found at the following web address: https://www. votervoice.net/WIHA/campaigns/37690/respond Ann Kaiser, Director of Development Information in my report was found at Medicaid.gov and the Wisconsin Hospital Association website. Friends of Sacred Heart Hospital Ken Anderson Volunteer – Sacred Heart Hospital

Gift Shop News Thoughts to Ponder A fresh new year is here with all Buying your birthday gifts, sending a smile to a friend with a card or the opportunities the next 365 treating yourself to some chocolate are all ways of giving back to the - Gardening Rule: When weeding, the best way to make sure you are removing a weed and not a valuable plant, is to pull on it. If it comes out of the ground easily, it is a valuable plant. days bring. For some of us it’s hospital. All of our proceeds (yep, 100 %!!!) from the Gift Shop go back to resolution time! At the start of the hospital in the form of needed equipment and supplies for various - Do not eat natural foods. I used to eat a lot of natural foods until I learned that most people die of natural causes. each new year, many of us set departments. Purchases don’t have to be large because each one adds - The easiest way to find something lost around the house is to buy a replacement. resolutions and after the first up over time and helps create a series of transactions to support the few months (or weeks!), these hospital. Support happens in all kinds of ways. I appreciate the time - Never take life seriously. Nobody gets out alive anyway. tough to follow resolutions fall each of you gives to the hospital every month. I know my Dad will be - There are two kinds of pedestrians: the quick and the dead. by the wayside and are never on his way to volunteer in Central Transport Department when he is - If quitters never win and winners never quit, then who is the fool who said, “Quit while you’re ahead?” thought of again. Too difficult wearing his volunteer vest. He enjoys his time at the hospital as much as to maintain long term or too each and every one of you. There are smiles, laughter and that feeling of -The only difference between a rut and a grave is the depth. hard to do each day, it’s easier to let them fall off our radar friendship that develops over time with all the familiar faces you see. - Give a person a fish and you feed them for a day; teach that person to use the internet and they won’t bother you for weeks. than power through. This year, make a resolution you can stick to and feel good about each and every month. Make Maybe you could make a resolution to pick up additional shifts. - Whenever I feel blue, I start breathing again. a resolution to purchase more at small businesses this Giving always feels good no matter what form it comes in! Here’s to - All of us could take a lesson from the weather: it pays no attention to criticism. year including the Sacred Heart Hospital Gift Shop. Small another great year. Support all those small businesses and thanks for - Why does a slight tax increase cost you $200 and a substantial tax cut save you 30 cents? businesses give back to the community every day of the volunteering! year. If you spend $100 at a local business, roughly $68 stays - How is that one careless match can start a forest fire but it takes a whole box to start a campfire? in your local economy. If you spend the same at a large Jennifer Stuber, Gift Shop Manager business, only $43 stays in the local economy (Source: Civic Economics Study in Grand Rapids, Michigan). Supporting small businesses is something you can feel good about!

6 7 WELCOME COMMITTEE

VOLUNTEER PARTNERS VOLUNTEER PARTNERS

PUBLIC POLICY & EDUCATION Disproportionate Share Hospitals Report from Friends Disproportionate Share Hospitals serve a significantly disproportionate number of low-income patients and receive payments from the HAPPY NEW YEAR! Centers for Medicaid and Medicare Services to cover the costs of providing care to uninsured patients. Sacred Heart Hospital is a designated Disproportionate Share Hospital. I’m always invigorated by the possibilities of a new year! And I smile as I look back at the prior year with its moments, miracles, hopes, and dreams fulfilled. In the previous state budget, Governor Walker and State Legislature reestablished for two years a specific “hospital payment under Medicaid known as the “Disproportionate Share Hospital (DSH) program”. The Wisconsin Hospital Association and hospitals all across the state, One year ago, in this newsletter, I announced to you that the Friends were conducting the Giving Hope 125th including Sacred Heart Hospital, strongly supported the DSH program and the $30 million in state funds that was allocated to it. This DSH Anniversary Campaign; paying tribute to the Sisters’ ministry and ensuring its future. I am thrilled to announce funding was directed to hospitals all across the state based on their Medicaid volumes. that since that time more than $2 million has been given. Together we can celebrate the community’s collective support for the ministry. What an incredible gesture of generosity and support for Sacred Heart Hospital’s healthcare ministry. The Legislature authorized DSH funding to help offset the transition of Medicaid enrollees onto exchange coverage. The state projected that 93% of people would take on coverage, even though only 54% actually did. DSH is still needed while Medicaid enrollees transition into Sacred Heart Hospital is not only a special place to receive care, but our donors, including the Volunteer Partners, are very special as well. other private coverage. Without the DSH program, Wisconsin hospitals will see a cut of over $75 million ($30 million state funds plus federal Gifts have been made in support of the Emergency Department renovation; a $2.5 million project will add four new rooms, get patients the matching dollars). care they need more efficiently, and enhance the care that they receive. Other generous gifts have been given to support The Healing Place, as well as child & adolescent behavioral health programs. What is truly remarkable, however, is that most gifts have been given with no However, that program was put in place only for two years and needs to be renewed. Governor Walker is currently developing the state’s restrictions. Donors are telling the Friends board and our Hospital leaders to use their gifts where the need is greatest. That level of trust biennial state budget proposal, and he needs to hear from hospital advocates today about including in his budget this important Medicaid is very special indeed. program. I have already contacted Governor Walker urging him to renew this important DSH program. I am urging the volunteers at Sacred Heart Hospital to take a few minutes to contact the Governor’s office asking him to renew this program. Here’s to a year of possibilities ahead! If 2014 is any indication, even greater things lie before us. Thanking God for his blessings in the past, as well as for the blessings in 2015. The easiest and quickest way to contact Governor Walker is to complete a contact form found at the following web address: https://www. votervoice.net/WIHA/campaigns/37690/respond Ann Kaiser, Director of Development Information in my report was found at Medicaid.gov and the Wisconsin Hospital Association website. Friends of Sacred Heart Hospital Ken Anderson Volunteer – Sacred Heart Hospital

Gift Shop News Thoughts to Ponder A fresh new year is here with all Buying your birthday gifts, sending a smile to a friend with a card or the opportunities the next 365 treating yourself to some chocolate are all ways of giving back to the - Gardening Rule: When weeding, the best way to make sure you are removing a weed and not a valuable plant, is to pull on it. If it comes out of the ground easily, it is a valuable plant. days bring. For some of us it’s hospital. All of our proceeds (yep, 100 %!!!) from the Gift Shop go back to resolution time! At the start of the hospital in the form of needed equipment and supplies for various - Do not eat natural foods. I used to eat a lot of natural foods until I learned that most people die of natural causes. each new year, many of us set departments. Purchases don’t have to be large because each one adds - The easiest way to find something lost around the house is to buy a replacement. resolutions and after the first up over time and helps create a series of transactions to support the few months (or weeks!), these hospital. Support happens in all kinds of ways. I appreciate the time - Never take life seriously. Nobody gets out alive anyway. tough to follow resolutions fall each of you gives to the hospital every month. I know my Dad will be - There are two kinds of pedestrians: the quick and the dead. by the wayside and are never on his way to volunteer in Central Transport Department when he is - If quitters never win and winners never quit, then who is the fool who said, “Quit while you’re ahead?” thought of again. Too difficult wearing his volunteer vest. He enjoys his time at the hospital as much as to maintain long term or too each and every one of you. There are smiles, laughter and that feeling of -The only difference between a rut and a grave is the depth. hard to do each day, it’s easier to let them fall off our radar friendship that develops over time with all the familiar faces you see. - Give a person a fish and you feed them for a day; teach that person to use the internet and they won’t bother you for weeks. than power through. This year, make a resolution you can stick to and feel good about each and every month. Make Maybe you could make a resolution to pick up additional shifts. - Whenever I feel blue, I start breathing again. a resolution to purchase more at small businesses this Giving always feels good no matter what form it comes in! Here’s to - All of us could take a lesson from the weather: it pays no attention to criticism. year including the Sacred Heart Hospital Gift Shop. Small another great year. Support all those small businesses and thanks for - Why does a slight tax increase cost you $200 and a substantial tax cut save you 30 cents? businesses give back to the community every day of the volunteering! year. If you spend $100 at a local business, roughly $68 stays - How is that one careless match can start a forest fire but it takes a whole box to start a campfire? in your local economy. If you spend the same at a large Jennifer Stuber, Gift Shop Manager business, only $43 stays in the local economy (Source: Civic Economics Study in Grand Rapids, Michigan). Supporting small businesses is something you can feel good about!

6 7 VOLUNTEER PARTNERS VOLUNTEER PARTNERS

LOCAL VOLUNTEER TO HEAD STATE DRIVING IN SNOW AND ICE ASSOCIATION The best advice for driving in bad winter overpasses and infrequently traveled 5. If you have anti-lock brakes (ABS), do not pump Past Events Bonnie Olson, a member of the WEST CENTRAL DISTRICT MEETING weather is not to drive at all, if you can roads, which will freeze first. Even at the brakes. Apply steady pressure to the brakes. Volunteer Partners of Sacred Heart The fall West Central District meeting of the Partners of WHA held on September 23, 2014, avoid it. Don't go out until the snow temperatures above freezing, if the You will feel the brakes pulse — this is normal. Hospital, was installed as the State and hosted by the St. Croix Regional Medical Center Volunteer Partners, was attended by plows have had a chance to do their conditions are wet, you might encounter If your front wheels skid... President for the Partners of WHA work, and allow yourself extra time to Sylvia Emerson, Sharon Schug, Paul Stark, and Jaci Fuller, representing the Sacred Heart ice in shady areas or on exposed roadways 1. Take your foot off the gas and shift to neutral, (Wisconsin Hospital Association) for two reach your destination. If you must drive like bridges. Hospital Volunteer Partners. The program consisted of a Leadership Training on Successful but don't try to steer immediately. years at the State convention held on in snowy conditions, make sure your car 8. Don't pass snow plows and sanding 2. As the wheels skid sideways, they will slow the Volunteer Programs and speakers on Managing Stress for Family Caregivers. October 14-16, 2014. Bonnie accepted is prepared, and that you know how to trucks. The drivers have limited visibility, vehicle and traction will return. As it does, steer the gavel from outgoing President Sue handle road conditions. It's helpful to and you're likely to find the road in front in the direction you want to go. Then put the The spring meeting is scheduled for April 23, 2015, at River Falls, hosted by the River Falls Lynch. practice winter driving techniques in a of them worse than the road behind. transmission in "drive" or release the clutch, and Area Hospital Auxiliary. snowy, open parking lot, so you're familiar 9. Don't assume your vehicle can handle accelerate gently. with how your car handles. Consult your all conditions. Even four-wheel and Bonnie retired from Sacred Heart If you get stuck... VOLUNTEERS ENJOY FALL LUNCHEON owner's manual for tips. front-wheel drive vehicles can encounter 1. Do not spin your wheels. This will only dig you Hospital in 2012. She began her Volunteers enjoyed the traditional fall luncheon on Tuesday, September 30, 2014. Volunteer Driving safely on icy roads trouble on winter roads. in deeper. career as a surgical technician in 1963 Partners’ President Sylvia Emerson welcomed everyone and introduced Faye Deich, COO, 1.Decrease your speed and leave yourself If your rear wheels skid... 2. Turn your wheels from side to side a few times at Sacred Heart Hospital. She was who gave a slide presentation of the Administrative highlights of Sacred Heart Hospital. plenty of room to stop. You should allow 1. Take your foot off the accelerator. to push snow out of the way. President of the Volunteer Partners at least three times more space than usual 2. Steer in the direction you want the 3. Use a light touch on the gas, to ease your car out. from July, 2004 to July, 2005, and was between you and the car in front of you. front wheels to go. If your rear wheels Philip Anderson, Director of Spiritual Care, led the group in prayer and a delicious lunch was 4. Use a shovel to clear snow away from the wheels active on many committees. Bonnie 2. Brake gently to avoid skidding. If your are sliding left, steer left. If they're sliding and the underside of the car. served. Philip then gave an interesting presentation of “Walking with Our Sisters: Volunteers continues to volunteer at Sacred Heart wheels start to lock up, ease off the brake. right, steer right. 5. Pour sand, kitty litter, gravel or salt in the path of and Catholic Identity”, followed by a question/answer period. Following the luncheon, the Hospital and also volunteers at St. 3. Turn on your lights to increase your 3. If your rear wheels start sliding the other the wheels, to help get traction. beautiful “candy” centerpieces were given to patients recommended by staff. Joseph’s Hospital in Chippewa Falls. visibility to other motorists. way as you recover, ease the steering 6. Try rocking the vehicle. (Check your owner's 4. Keep your lights and windshield clean. wheel toward that side. You might have manual first — it can damage the transmission on Many volunteers also enjoyed the Historical display which highlighted the Volunteer 5.Use low gears to keep traction, especially to steer left and right a few times to get some vehicles.) Shift from forward to reverse, and Partners 75 years of service to Sacred Heart Hospital, and included photo albums, awards the on hills. your vehicle completely under control. back again. Each time you're in gear, give a light Volunteer Partners have received, and the various activities they have been involved in. 6. Don't use cruise control on icy roads. 4. If you have standard brakes, pump touch on the gas until the vehicle gets going. 7. Be especially careful on bridges, them gently. (Information from Stacy Stone, Clinical & Plant Operations Director)

HEALTH EDUCATION

35 HOSPITALS IDENTIFIED AS EBOLA TREATMENT CENTERS Three Wisconsin health systems were among the 35 hospitals HHS said. The announcements were part of an update from the identified December 2 by the Department of Health and Human White House on the government’s efforts to respond to Ebola Services (HHS) as Ebola treatment centers. In addition, as part of and the need for immediate, additional funding to support these a tiered-hospital strategy, the Centers for Disease Control and efforts. In a statement, AHA President and CEO Rich Umbdenstock Prevention (CDC) released interim guidance for states and hospitals said, “America’s hospitals are investing enormous time and to use as they identify and confirm Ebola treatment centers and resources to enhance our country’s readiness for the new and real interim guidance to use as they identify Ebola assessment hospitals. threat of Ebola,” and he reiterated the AHA’s request for “Congress to approve at least $500 million in funds to help hospitals better “Wisconsin is served by hospitals and health systems dedicated to prepare to win the battle against Ebola.” caring for all those in need, and being there at times when needs are greatest,” said WHA Executive Vice President Eric Borgerding. “There’s Wisconsin hospitals continue to prepare for the possibility of a lot more to being a designated treatment facility than simply encountering a patient suspected of Ebola. In the event Ebola is VOLUNTEER PARTNERS ATTEND STATE CONVENTION Sow a thought, and you reap an act; agreeing to be one. It takes tremendous preparation from dedicated diagnosed in the state, the Wisconsin Department of Health Services “Expand Your Playbook” was the theme of the annual Partners of WHA (Wisconsin Hospital caregivers and engaged leaders willing to take on this role. Froedtert will work with partners and the three designated health systems to Sow an act, and you reap a habit; Association) convention held October 14 – 16, 2014, in Green Bay. Representing the & The Medical College of Wisconsin Froedtert Hospital campus, care for patients, ensuring that each patient receives the best care Volunteer Partners of Sacred Heart Hospital were Sylvia Emerson, Barb Filla, Jaci Fuller, Sow a habit, and you reap a Milwaukee; UW Hospitals and Clinics, Madison; and Children’s while protecting health care workers and the general public. Sharon Schug and Volunteer Services Director Mary Pengra. Over 325 Wisconsin hospital character, Hospital, Milwaukee are among the 35 hospitals with 53 treatment Don Winrich, President-Elect volunteers were in attendance. Sow a character, and you reap a beds located in 12 states and Washington, D.C. Froedtert, UW and destiny. Children’s are some of the finest examples of Wisconsin hospitals’ Note: Sacred Heart Hospital colleagues have undergone training Workshops during the two-day convention focused on how to advocate for healthcare in commitment to care and service. in the event that a patient suspected of Ebola does come to the hospital. The Emergency Department personnel are prepared our community, build a team of volunteers through strategic planning and how to develop Additional facilities are expected to be added in the next several -Charles Reade- if this does occur. If the patient is diagnosed with Ebola, he/she the skills of volunteers to provide leadership. The Honor Point Award, given to the Volunteer weeks. More than 80 percent of returning travelers from Ebola- would be transferred to one of the hospitals identified as Ebola Partners, was accepted by Sylvia Emerson. stricken countries live within 200 miles of an Ebola treatment center, Treatment Centers. 8 5 VOLUNTEER PARTNERS PAST EVENTS CONTINUED CHRISTMAS TEA HELD ON DECEMBER 16, 2014 The volunteers held the annual Christmas Tea to show our gratitude TIME CAPSULE and thanks to all hospital colleagues for their generous support of On October 6, 2014, a our fundraising projects and the Gift Shop. Over 200 attended, and we Board Updates ceremony was held in the distributed plates of goodies to several floors and in-house departments to A TIME TO REMEMBER Chapel for employees, share with those who find it difficult to leave their floors or stations. volunteers, physicians We wish to extend our sincere and heartfelt sympathy to the Our sympathy and prayers to Volunteer and other providers to This year, the 75th Anniversary of the volunteer program, some special families and friends of the following volunteers, who will Miriam Carr on the death of her husband contribute an item for things were offered. Past presidents of the Volunteer Partners were invited be honored in the TAG (Tuition Assistance Grant) Program: Frank. the Time Capsule (part of to attend and assist in serving and as hostesses. Nine past presidents Elizabeth Laizure and Lillian Reiter. the 125th anniversary of were present. A festive ambiance welcomed all the guests with beautiful centerpieces made by volunteer member, Bonnie Olson. The rotunda was Joan Cook, Friendship Chair Sacred Heart Hospital). enhanced by Christmas spirit decorations by Sharon Schug and Georgia The Volunteer Partners, represented by Sylvia Emerson Haley. Don Winrich donated a gift to be given away in a drawing. A display and Mary Pengra, contributed a scroll for the volunteers. of Volunteer Partners 75-year history was shared by Jaci Fuller and Joan Upcoming Events For Your Information Cook. Holiday music filled the air and good food and beverages were CUPS AND T-SHIRTS AVAILABLE The scroll, wrapped in the Volunteers brochure and tied UNIFORM SALE IN FEBRUARY available for everyone to enjoy. This year, five kinds of bars were included In celebration of the Volunteer Partners’ 75th anniversary, the with gold ribbon, contained a copy of the first constitution The Volunteer Partners are sponsoring a Uniform and with the traditional breads and Christmas cookies. The bars were very Volunteer Services Department has t-shirts and cups for volunteers. and bylaws of the Guild signed on December 15, 1939; a Accessories Sale by PRN Uniforms on February 17 and 18, They are available in the Volunteer Services office on a first-come copy of the Daily Point of Light Award certificate awarded popular with guests. 2015, in Bishop/Treacy Hall. New spring fashions, shoes, and basis. If you have not received your t-shirt and/or cup, be sure to the Volunteer Partners in April, 2013, and signed by the accessories will be featured for the medical and nursing staff. Colleagues, stop in for your gift! 41st President of the United States, George H. W. Bush; and In addition, there will be many items for volunteers to choose volunteers and a bookmark stating “Honoring & Celebrating our Volunteer from. All proceeds will benefit patient and hospital needs. guests were given FOOD POISONING Heritage 1939 - 2014 - 75 Years of Caring Hearts and Helpful Food poisoning, medically known as food-born illness or food- a special pen with Mark your calendar and plan to attend! Hands.” The Time Capsule will be kept permanently in the born disease, can be miserable. It occurs when you eat or a stylus on the end, Chapel, to be opened in 2064, 50 years from the date of the Jaci Fuller, Chair drink something contaminated with any number of disease- in celebration of the causing bacteria, viruses or parasites and can result in diarrhea, ceremony. Volunteer Partners NATIONAL VOLUNTEER WEEK vomiting and fever. It can be serious if prolonged and can lead to 75th Anniversary. dehydration. The week of April 12 – 15, 2015, is designated as Volunteer JEWELRY SALE A SUCCESS Joyce Meininger, Week. A National Volunteer Week was established in 1974 as On December 15 & 16, 2014, hospital staff, volunteers Neuro Peds Most people rarely get sick from contaminated foods because their and visitors flocked to Bishop/Treacy Hall to do their Department, was the a way to recognize and celebrate the efforts of all volunteers. immune systems are strong enough to protect them. However, Christmas shopping or to find that special gift for winner of the special prize drawing. Thanks to all of the Sacred Heart Hospital volunteers for your when the immune system is impaired by sickness, age or other themselves. The two-day Jewelry and Gift Sale featured a dedication, acts of kindness, and giving of yourself! factors, food poisoning is more likely. Food poisoning can usually Thank you to those people already mentioned and to everyone else who variety of inexpensive accessories and gift items. Thanks be prevented by handling food safely, and the FDA offers four helped – Pat Janowitz, Margaret Berg, Mary Pengra, Sylvia Emerson, Janet A TOAST TO SACRED HEART HOSPITAL VOLUNTEERS to all who participated in this fundraising event for the simple steps for safely preparing foods at home: Lesniewski, Leora Hansman and Nutrition Services and Environmental Raise your glasses in the air Volunteer Partners. All proceeds will be used for hospital Services staff. Thank you to all! And give three rousing cheers 1) Clean and wash hands, countertops and other surfaces often. needs. To all of the extraordinary super volunteers. Consider using paper towels to clean up kitchen surfaces, and put Barb Filla, Chair They always share their time wet sponges and plastic scrubbing pads in the microwave for two Mary Ann Ogan, Chair With enthusiastic hearts. minutes to kill any bacteria. They appear from out of nowhere WELCOMING “FIRST BABY” WHAT AN AMAZING GIFT!* 2) Separate and don’t cross-contaminate. Separate raw meat, To do their special parts. President Sylvia Emerson, representing the Volunteer Physical Therapists Donate Yarn for Hospital’s Handcrafters poultry and seafood from other foods, use a different cutting board Partners of Sacred Heart Hospital, presented a gift of for raw meat products and never place cooked food on a plate that Whenever there’s a project or a $100 and a beautiful layette Therapists from our Hospital’s Physical Therapy Department purchased previously held raw meat, poultry or seafood. task to be completed set made and contributed by fabric, yarn and gift cards this year as a Christmas gift to the Hospital’s You can always count on them. Volunteer Jane Shermo, to the Volunteer handcrafters group. Under the direction of Volunteer Partners They never are defeated, 3) Cook food to proper temperatures to kill the harmful bacteria. Cook roasts and steaks to at least 145 degrees Fahrenheit, whole first baby born in the New Year handcrafters chair Judy Amundson, they make blankets, scarves, hats, Their smiles are genuine, poultry cooked to 180 degrees and ground beef 160 degrees. Cook at Sacred Heart Hospital. newborn blankets/hats and many other items for patients at our hospital And their attitudes are winning. eggs until the yolk and white are firm. who need it most – especially during the cold winter months, “This is an Surely they must be the ones amazing gift,” said Mary Pengra, Director of Volunteer Services. “Every 4) Refrigerate food promptly. Refrigerate or freeze perishables, Who keep this old world spinning. Jane Shermo with Layette Set piece of fabric and yarn will be put to good use by our handcrafters!” prepared food and leftovers within two hours. Never defrost food So if there is a job to do - at room temperature but thaw in the refrigerator. *Reproduced from Sacred Heart Spirit 12/22/14 issue (Sacred Heart Don’t shrink back in fear Hospital Newsletter) Just seek out the expertise – Source: WebMD OF A VOLUNTEER! (Author Unknown) 4 9 VOLUNTEER PARTNERS VOLUNTEER PARTNERS

PAST EVENTS CONTINUED SPREADING CHRISTMAS CHEER A note from your President On Christmas Eve Day, December 24, Volunteer Partners’ President Sheets, pillows and blankets were literally flying out of Bishop Hall on the arms of colleagues, volunteers and Sylvia Emerson and Past President Barb Filla delivered to the patients visitors during our Linen Fair on October 28 and 29. Sales topped the $15,000 mark and the Volunteer Partners at Sacred Heart Hospital a small angel ornament with an attached were rewarded with a check for $3,000 from Geneva Distributing. It was such a success that the Volunteer bookmark and wishes from the Volunteer Partners that Christmas Partners have already booked this new vendor for 2015. and the New Year bring Blessings of health and healing. High school student Peter Endres, a Sacred Heart Hospital Volunteer, assisted in Thank you to all who participated in this awesome event and your favorable response to this fundraiser. the deliveries. The patients appreciated the gift and thoughts. The bookmark has the following poem: On December 7, 2014 the Volunteer Partners celebrated the 29th annual Love-Lights Ceremony. It was a culmination of many months of work and preparation for our biggest fundraiser. What a glorious time of the Angels 29TH ANNUAL LOVE-LIGHTS year to memorialize and honor our loved ones. We are proud to announce that donations this year topped the Angels come from up above, Love-Lights is the largest annual fundraiser of the Volunteer $30,000 mark. The Partners will continue to support The Healing Place with the monies that were donated. To show you God’s eternal love. Partners, grossing over $31,000 revenues in each of the last They keep you safe from harm, two years, following regular growth since its inception. It continues to be my privilege to serve as president of the Volunteer Partners as we begin a new year. The Partners will continue to seek They surround you with their loving arm. On December 7, 2014, the Chapel was filled with guests new avenues of support for the hospital and continue the mission of the Hospital Sisters. Just listen with an open ear, attending the Love-Lights Celebration and lighting of And they will calm your every fear, Christmas trees and Nativity set. Sylvia Emerson, Have you ever thought you heard Volunteer Partners President An angel’s soft and gentle word? Planning of Love-Lights begins in January of each year. In July, each committee makes sure everything is ready for Angels come from up above, implementation that takes place from mid-October through FLORAL DELIVERIES To show you God’s eternal love. December. Directly Speaking… Genny Hay, owner of Eau Claire Floral, has delivered • In mid-October, approximately 5,000 letters with donation Have you ever heard or used the expression beautiful floral arrangements to the Sacred Heart forms are sent to previous donors as well as SHH’s list “Full steam ahead?” I’ve thought it, I’ve Gift Shop for over three years. Genny grew up in of friends and sponsors. Marketing and promotion said it and when I am in what I refer to as Washburn, Wisconsin, and attended UW-LaCrosse “NO BAKE” BAKE SALE commences in newspapers, on TV, and forms are distributed “octopus multitasking,” I feel it. Full power, majoring in Marketing. Her first job was working in The annual “No-Bake” Bake Sale was held in November, and we wish to to local businesses. open throttle, moving with great velocity and a flower shop, as were subsequent jobs, so it was thank the following for their contribution. Donations will be used for enthusiasm for what has been accomplished • Several times weekly the donations are recorded and natural for her to purchase Eau Claire Floral when hospital needs and patient care. as well as what is to come. verified, along with thousands of names of people it became available. She moved to Eau Claire five requested to be memorialized for placement into a Special years after college, is now married and has one Joan Anderson Robert Hagman Myrt Runningen This past November we celebrated 75 years as a volunteer program and Insert of the Leader Telegram. The Christmas tree lights and child. Ken Anderson Donna Halfmann Kathy Ruscin Nativity set are readied and put in place. will continue to celebrate into 2015. Where we were, where we are and Judy Ayer David & Virginia Hartmann Betty Schafer where we are going is in excellent hands with our Volunteer Partners. The Generally, around 20 - 25 arrangements are Kathy Bartl Carol Hubler Jeanette Scheuermann • The Love-Lights Celebration, along with lighting of the Board of Directors, led by President Sylvia Emerson, has done a splendid delivered to the Gift Shop on a weekly basis. This Sandy Brantner Bernice Kassing Theresa Spletstoser Christmas trees and Nativity set, is held on the first Sunday job with the various events and programs we have thus far hosted. It is so past fiscal year 1,879 floral arrangements were Joan Cook Kathy Kovell Mary Theisen of December. energizing to view a program or event through fresh eyes and approach. sold at the Gift Shop. Sales are unpredictable, Alice Drinkman Janet Lesniewski Judi Teske • Staff from several hospital departments and Volunteer More volunteers are enthusiastically getting onboard sharing their Genny noted, as sales depend upon the number Pat Everhart Gloria McCann Diane Tillung Services Director Mary Pengra provide expertise and special creative talents. of patients in the hospital. She provides a variety Kathy Fandel Margi Namejunas Clayona Walter help. We volunteers are truly grateful for this assistance! of arrangements to fit any budget but larger Barb Filla Judy Peak Lavonne Walter There is a song called “The future’s so Bright (I gotta wear shades).” Our arrangements seem to be more in demand at the The proceeds supplement The Healing Place, an affiliate Jaci Fuller Kitty Pille Don Winrich future is very bright and we confidently continue our journey to support present time. When deliveries are made to the Gift program of Sacred Heart Hospital that provides FREE grief Mary Hagens Judy St. Arnault Olga Wise the Sisters’ mission of care. So, let’s thrust that throttle forward, put on Shop, any remaining arrangements that have not and life transitions support to anyone in the Chippewa Helen Ristau Thomas Zimbauer our shades and let the sunshine from within radiate out to others in a been sold in approximately three days (or looking Valley and service area of SHH. loving, compassionate attitude. wilted) are returned to the floral shop. The Gift Don Winrich, Chair I want to say a public “THANK YOU” to every board member Shop is provided a credit on all returns. and volunteer who gave of their time and effort to make John 3:8 EVS: The wind blows where it wishes, and you hear its sound, 2014 Love-Lights Program a wonderful success!! Thousands but you do not know where it comes from or where it goes. So it is with Eau Claire Floral is located at 1825 Brackett Avenue. of hours were given for a worthy cause in the community. everyone who is born of the Spirit. We encourage our volunteers to support the shop. They have an excellent variety of florals, garden Barb Filla, Love-Lights Chair With Joy & New Year’s Blessings, items and gifts to choose from! Mary Pengra 10 3 VOLUNTEER PARTNERS VOLUNTEER PARTNERS New Volunteers Welcome Message from Administration “Great opportunities to help others seldom come, but small ones surround us every day.” - Sally Koch STANDING ON THE SHOULDERS ADULTS COLLEGE HIGH SCHOOL PET THERAPY HANDCRAFTERS In the new HSHS Sacred Heart video with our Franciscan Sisters, it begins with Sr. Mary Ann Minor quoting from a song Ken Anderson Emily Barquest Dakota Winchell Terri & Teddy Gardow Deanne Augustine by Joyce Johnson Rouse- Diedre Effertz Sara Chmielewski Molly Thapar I am standing on the shoulders of the ones who came before me Sandy Gobler MacKenzie Drengler Olivia Thapar I am stronger for their courage; I am wiser for their words Georgia Haley Peter Hanneman I am lifted by their longing for a fair and brighter future Charlotte Hanson Sheyengphia Yer It is gratifying to see the faces of 25 new volunteers at the hospital. No matter in what Sandra Harman I am grateful for their vision, for their toiling on this Earth LuAnn Hintz capacity you are volunteering or how much time you have been able to share, you are Janice Lorentz Kristin Kuhens As we celebrate 75 great years of Volunteer Partners at Sacred Heart, I know the work and contributions of today are making a significant contribution. You may never know the impact you have on others, Joshua Rislove Samantha Lang but realize how much you are appreciated. built upon the efforts and vision of a small group of volunteers in 1939. I can only imagine what those individuals Morgan Scharlau would think if they saw the “fruit of their labor” 75 years later. I am certain they would be pleased that the good work continues and surprised at Samantha Wegener Sharon Schug, Chair the many areas our Volunteer Partners now support. Clare Weible Welcome Committe Needless to say, we couldn’t have done this without you. Volunteers provide essential assistance to hospital services and departments. You are that ‘something special’ in the lives of our colleagues, physicians, patients and their families. In fact, the song continues with this verse – DATES TO REMEMBER We are standing on the shoulders of the ones who came before us They are saints and they are humans, they are angels, they are friends Date Event Location Time We can see beyond the struggles and the troubles and the challenge February17 & 18, 2015 Uniform Sale Bishop/Treacy Hall When we know that by our efforts things will be better in the end. April 8, 2015 Pediatric Health Fair Eau Claire Sports Center As we reach this milestone, I can’t help but wonder what the future holds. Health care is rapidly changing and so many things are in flux. But April 12 – 15, 2015 National Volunteer Week even in these uncertain times, I am confident of two things- our mission will continue and our Volunteer Partners will be here to help us meet any April 14, 2015 Volunteer Recognition Open House Community Auditorium challenges we face. June 1, 2015 Advance Directives Seminar Community Auditorium June 18, 2015 Pie & Ice Cream Social Bishop/Treacy Hall Thank you for 75 years of dedication to our hospital and to our mission. I know in another 25 years at the 100th Anniversary in 2039, the efforts of Oct. 27 & 28, 2015 Linen Sale TBA the Volunteer Partners will echo the refrain of this beautiful song – They lift me higher than I could ever fly Carrying my burdens away I imagine our world if they hadn’t tried WANTED: Magazines for Hospital Lounges We wouldn’t be here celebrating today THE HISTORICAL CORNER Used magazines that are NO MORE than In November, 2014, the Volunteer Partners celebrated their 75th anniversary of You are continuing a sacred legacy. We are humbled by your generosity of time and treasures. 3 months old are needed for the hospital providing service to Sacred Heart Hospital and its patients, families and visitors. lounges. Donated magazines must be “family Sincerely, Volunteers were honored and recognized at various events. A special edition of friendly” and in good condition with no rips Julie Manas the Volunteer Partners newsletter relating some history and articles from past or pages torn out. Please DO NOT cut off the President and CEO, Sacred Heart Hospital presidents was published and distributed. Thanks go to Joan Cook and Mary mailing label, but you may blacken it out Pengra for their assistance in proof-reading. with a marker. Our magazine volunteers will place a sticker over your mailing address. At the fall luncheon and Christmas Tea, a special collection of historical items, SACRED HEART HOSPITAL PARTNERS PRAYER Magazines can be brought to the Volunteer awards and photo albums were displayed. Special thanks to Joan Cook for her Services Department or the Information Desk. Almighty God and Father, bless our service here at Sacred Heart Hospital, in which we strive to bring comfort and hope contribution on the historical display. A Committee is working on a cookbook dedicated to the 75 years of volunteer service, with recipes from current to all who are suffering in mind, body, or spirit. The Volunteer Services Department would volunteers and recipes from previous cookbooks published by the Volunteer also appreciate receiving current Catholic Partners. We hope to have it published and available for purchase sometime in Guide us that we may use the opportunity given us to help in carrying on the apostolic mission of the Hospital Sisters in Times Review newsletters to distribute to the spring. serving the sick, the aged, the poor, and the terminally ill without regard to race, color, creed, or national origin. the Hospital lounges and waiting areas. So, instead of disposing of them, please consider The Volunteer Partners wish to thank Administration for their support and Grant us wisdom and strength in directing our ministry, offered in collaboration with our medical and hospital staff, donating the newsletters. to those who are in need. encouragement. Thanks also to the colleagues and volunteers who support our fundraising events. Thank you! Heavenly Father, we ask this in your name. Amen

2 11 VOLUNTEER PARTNERS

VOLUNTEER BIRTHDAYS – JANUARY THROUGH APRIL 2015

During your Birthday month you will receive 10% off purchases at the hospital’s Trinkets & Treasures gift shop! (This discount does not apply to movie tickets or stamps. Normal exclusions apply.) Take advantage of this great deal; support your gift shop, the Volunteer Partners, the hospital (all proceeds are used to purchase much needed equip- ment or support special programs) and ultimately YOURSELF! HAPPY BIRTHDAY!

January February March April 01/01 Kathy Johnson 02/02 Nanc Pittman 03/01 Jeanette Suchla 04/04 Pat Janowitz 01/03 Peter Endres 02/04 Dorothy Walter 03/06 Brenda Sommerfeldt 04/04 Judy Peak 01/04 Elizabeth Brandes 02/05 Jack Ruppelt 03/08 Janice Lorentz 04/05 Connie Olson 01/05 Sharon Schug 02/07 Mandy Alvar 03/12 Pat Rumpel 04/05 Brogan Resch 01/08 Bonnie Olson 02/08 Bev Seibel 03/13 Jeanette Scheuerman 04/06 Kaye Peterson 01/11 Paige Daniels 02/10 Jim Culbert 03/23 Clare Weible 04/08 Betty Shafer 01/15 Rita Brunner 02/11 Denise Madland 03/24 Bert Hagman 04/16 Sylvia Emerson 01/18 Kayla Pocernich 02/15 Helen Adler 03/26 Betty Stabenow 04/16 Martha Munger 01/18 Caleb Schuster 02/19 Hannah Gilbert 03/26 Terry Larson 04/17 Mary Burt 01/18 Pam Weiland-Schuster 02/23 Bonnie Wright 03/29 Kathy Ruscin 04/18 Helen Ristau 01/18 MacKenzie Drengler 02/24 Marissa Hansen 03/29 Sharon Negrini 04/19 Gerri Bainter 01/21 Alane Wick 02/25 Georgia Haley 04/21 June Sieg 01/21 Sharon Stearns 02/26 Carol Mieske 04/22 Jaci Fuller 01/22 Judi Teske 02/28 Ruth Berger 04/22 Russ McElroy 01/26 Marge Gharrity 04/22 Mary Ryberg 01/27 Diedre Effertz 04/22 Kristin Kuhens 01/30 Leora Hansman 04/22 Inga Runstrom 01/31 Mary Frank 04/24 Amy Meyer 04/25 LaVonne Santala 04/26 Joshua Rislove 04/29 Steven Folstad

ATTITUDE “Life is uncertain – eat dessert first!” -Ernestine Ulmer 2014-2015 SACRED HEART HOSPITAL Volunteer Partners Board of Directors VOLUNTEER Front: Mary Ann Ogan - Treasurer, Sharon Schug, The Volunteer Partners’ newsletter is published three Janet Lesniewski January 2015 times a year to communicate Partners Back: Don Winrich - President Elect, information of interest and Mary Pengra – Director Volunteer Services, usefulness to volunteers and Dennis Lackey, Sylvia Emerson – friends. We welcome all President, Paul Stark, Barb Filla – Past President, suggestions and comments. TO ALL THE VOLUNTEERS OF SACRED HEART HOSPITAL Russ McElroy, Jaci Fuller – Secretary. You may contact me at 715-225-3978 or e-mail me at [email protected] Absent: Steve Lange, Amy Dwyer - Administrative Representative Jaci Fuller, Volunteer Partners Newsletter Coordinator.

A New Year A time VOLUNTEER PARTNERS BOARD OF DIRECTORS MEETING DATES January 26, 2015 to celebrate February 23, 2015 yesterday’s successes March 23, 2015 Wish and tomorrow’s opportunities. April 27, 2015 May 26, 2015 June 22, 2015 A time to be grateful If you have questions or suggestions for the Board, please see or contact a board member. We would like to hear from for family and friends, you! In addition, any volunteer who would like to “sit in” on a board meeting, please contact President Sylvia Emerson at 715-835-8816 or email at [email protected] for good times and good fortune.

A time to look From the Board of Directors to the Volunteers at Sacred Heart Hospital: with anticipation toward Hopes and Dreams come true. We wish you Happiness and Joy… And Blessings for the New Year. Wishing you all a new year Volunteer Partners We wish you the best of everything, Mission Statement filled with exciting possibilities That you so well deserve In partnership with and all the rewards Sacred Heart Hospital, of true happiness. the Volunteer Partners will provide compassionate, supportive services for patients, their families and Hospital staff; promote community awareness of the Hospital's mission; and raise funds for Hospital needs.