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ESA JSA JSAPS Dialogue Code Card

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ESA JSA JSAPS Dialogue Code Card ESA JSA JSAPS Dialogue Code Card Dialogue Codes 1. Note: The code cards refer to both dialogues and screens. Some codes are applicable to more than one screen. Dialogue Codes JA010 Local NINO Search JA475 Advanced Payment Request JA027 Maintain Training Details (JSA) JA485 Replace IOP JA028 Transfer between ES programmes (JSA) JA490 Clerical Computation of Payment JA030 Transfer Claim JA500 Personal Details Enquiry JA035 Transfer to Clerical JA501 Claim Details Enquiry (JSA) JA050 Maintain Joint Claim (JSA) JA502 Payment Enquiry JA060 Register Claim/Event JA504 General Enquiry JA070 Backdated Claim Details (JSA) JA505 Deductions Enquiry JA086 Build from Clerical (JSA) JA506 Mortgage Interest Direct Enquiry JA091 Maintain Claim Details (JSA) JA507 Linking/claim history JA092 Review Claims JA509 Tax Details Enquiry JA093 LO1 Specialist Decision JA510 Notepad enquiry JA094 Claim Administration (JSA) JA511 Contributions Enquiry JA095 Current Work (JSA) JA512 NI Credit Detail Enquiry JA096 P45 Tax Details JA513 Suspension and AR Decision Enquiry JA097 Maintain Revised Contributions (JSA) JA516 Training Enquiry (JSA) JA099 Record Claim Termination Details JA523 Award Details Enquiry JA100 Taxation Changes JA527 Enquire PJA Details (JSA) JA102 Maintain PAYE Reference JA530 Case Controls JA110 Maintain Notepad JA535 Explanation and Reconsideration’s Enquiry JA120 Event Maintenance JA540 Maintain IB & IS Awards (ESA) JA130 Maintain Sensitivity JA570 Enquiry: Notification JA200 Award and Decision JA580 Request DPA Print JA210 Maintain Suspension and Decision Details JA600 Maintain PJA Details (JSA) JA220 Relaxed award and Decision Validation JA601 PJA Award Summary (JSA) JA230 Maintain IB&IS Awards JA610 Maintain Claim Details (ESA) JA300 Maintain General Deductions JA657 Maintain Revised Contributions (ESA) JA301 Maintain Mortgage Direct JA660 ESA Claim Maintenance Migration (ESA) JA302 Maintain Social Fund Deductions JA670 Medical Certificates (ESA) JA303 Maintain Overpayments JA672 Build From Clerical (ESA) JA304 Maintain Clerically Identified JA674 ESA Personal Capability Assessment Overpayments (ESA) JA320 Explanations and Reconsiderations JA676 ESA Claim Administration (ESA) JA325 Record Lead/Stayed Details JA710 Maintain Postal Areas JA400 Method of Payment JA715 Maintain Creditor Details JA401 Joint Claim Award Decision (JSA) JA716 Request Deductions Report JA405 Compute Payment JA723 Maintain Local Checking Profiles JA420 Payment Checking JA731 Maintain Office Organisation Details JA430 Record Missing Payment JA761 Claim Details Enquiry (ESA) JA440 Record Returned IOP Details JA790 Medical Testing Enquiry (ESA) JA445 Record Returned/Reallocated ACT JA791 ESA Personal Capability Assessment (ESA) JA450 Record Clerical Payment JA792 ESA Medical Evidence Enquiry Dialogue JA460 Job Grant Decision JA820 Bulk Claim Transfer. JA470 Attendance (JSA) Sub Event Types (Screen JA060062) New/Repeat Claim Change of Circumstances Labour Market Decision 01 PCA Referral (ESA) 01 Change to personal details 01 New Claims 01 Conts only (JSA) 02 Change to address 02 Change of circumstances 02 Conts and IB (JSA) 03 Changes to deductions 03 Interventions 03 Training only (JSA) 04 Changes to current work 04 Training 04 Training and IB (JSA) 05 Changes to previous work 05 Fraud Referral 05 YTBA (JSA) 06 Changes to partner details 06 Job Broking 07 ESA (C) 07 Changes to partner’s current work 08 ESA (IR) 08 Changes to children Build from clerical claim information 09 ESA (C) Special Rules 09 Changes to marital 01 Conts only information 10 ESA (IR) Special Rules 10 Changes to exceptional 02 Conts and IB conditions 11 Auto Migration ESA (C) 11 Changes to capital 03 Training only 12 Auto Migration ESA (C&IR) 12 Changes to other benefits 04 Training and IB 13 Manual IB Migration ESA (C) 13 Changes to other income 05 YTBA 14 Manual IB Migration ESA (C&IR) 14 Changes to home loan 06 Conts and IB and EZ information 15 Auto Appealed IB Migration (C) 15 Changes to National Savings Certs 16 Auto Appealed IB Migration 16 Changes to linking details Manual Conversion (C&IR) 17 Manual Appealed IB Migration to 17 Changes to clerical 01 Conts only ESA (C) components 18 Manual Appealed IB Migration to 18 Multiple/Other changes 02 Conts and IB ESA (C&IR) 19 JSA (C) with UC 19 Reconsideration 03 Training only 20 ESA (C) with UC 20 Stayed 04 Training and IB 21 Appeal 22 Annual Verification (JSA(IB) only) Hardship Reconsideration 01 Suspension Backdated claim 01 Labour Market 02 Disallowance 01 Jobseeker claim 02 Payment 03 Sanction 02 Joint claim 03 Labour Market and Payment 04 Claim not yet decided 04 PCA Stayed Appeal 01 Stayed Referral to Commissioners 01 Labour Market 02 Unstayed 01 Labour Market 02 Payment 02 Payment 03 Labour Market and Appeals PCA Referral 03 Both 04 PCA Appeals 01 PCA Referral Capital, Income and Housing Capital type Other Income 01 Bank account for savings 04 Charitable payment lump sum 03 Cash 06 Income from sub-tenant including heating 04 Premium Bonds 07 Income from boarder 05 Unit Trusts 14 Strike pay 06 Government Stock 15 Spousal maintenance payments (to customer, partner or DSS) 07 Stocks and Shares 19 Cash in lieu of concessionary coal 08 Bank account – current 25 Educational maintenance income 09 National Savings account 27 Gallantry awards 11 Property 29 Civil list pension 16 National Savings Certs 30 Police and Fireman’s disablement pension 17 Less than £500.00 31 Police and Fireman’s Special Widow’s pension 18 £500.00 to £5,500.00 39 Employers sick pay 19 Over £5,500.00 41 Charitable payment – regular 20 Building Society account 42 Income from sub-tenant excluding heating 21 Other 43 Iron and Steel Readaptation Benefits Scheme (ISERBS) 44 Redundant Mineworker’s Pension Scheme (RMPS) Loan type 45 Shipbuilding Redundancy Payments Scheme (SRPS) 1 Mortgage interest not paid direct 46 National Socialist Persecution Payments 2 Home loan interest not paid 47 Students excess covenanted income direct 3 Mortgage interest paid direct 48 Child’s earnings income 4 Home loan interest paid direct 49 Other income 50 Mortgage Protection Policy Miras code 51 Student Loan 1 No tax relief appropriate 53 Working Families Tax Credit 54 Disabled Persons Tax Credit Period of housing costs 56 Maintenance payments to jobseeker or partner (under new CSR rules) 1 Daily 58 Maintenance payments to CSA (under new CSR rules) 2 Weekly 59 Children’s Tax Credit 3 Fortnightly 60 Working Tax Credit 4 Four weekly 67 Work Search Premium 5 Calendar monthly 68 In Work Credit 6 Quarterly 71 Child Maintenance Payments 7 Annually 9 Half yearly Standard Interest Rate (SIR) 1 Standard Interest Rate (SIR) to be applied Housing costs 04 Meals not included National Savings Certificates 05 Laundry For JSA claims: Input codes can be found in dialogue JA091: Maintain Claims Details screen JA091014 NATIONAL SAVINGS CERTIFICATES 06 Electricity/heating For ESA claims: JA610: Maintain Claims Details screen JA623653 NATIONAL SAVINGS CERTIFICATES for ESA 07 Ground rent/feu duty 08 Service charges 09 Co-ownership costs 10 Crown tenatnts costs 11 Others 12 Community Care – Greater London 13 Community Care - Other 14 High Mortgage Restriction system calculated limit 15 High Mortgage Restriction, user calculated limit 16 Customer in a Care Home Creditors and codes Please see details contained in Common Creditor ID List (link is external) for codes relating to Electricity, Water, Gas and CSA. Creditor Type (JA300302) Third Party Adjustment Codes (JA300302) 1 Recovery - OOHS 1 Deductions not terminated on time 2 Direct Payment – National 2 D2 not operated on time 3 Direct Payment – Local 3 Change of address, deductions to cease 4 Payment suspension is lifted Tax Districts Operating PAYE 5 Other overdeduction reason See dialogue JA096: P45 Tax Details 6 Other underdeduction reason 7 Composite 8 Overdeduction due to clerical build Mortgage Direct Adjustment Codes (JA301312) Overpayment Underpayment 1 Overprovision 1 Reduction in tax relief 2 Reduction in interest rates 2 Increase in interest rate 6 Amount(s) outstanding on the loan has reduced 3 Non – dependant left household 7 Composite adjustment 4 Restriction no longer appropriate 8 Overdeduction due to clerical build 5 Restricted limit change 6 Others Termination Reason Code (JA300302) 1 Benefit ceases Deduction Types (JA715790/JA715791) 2 Insufficient benefit 1 Gas 3 Arrears cleared, no current deductions 2 Electricity 4 Application withdrawn 3 Housing costs 5 Change of address 4 Overpayments 6 Secretary of State decision 6 Other 7 End date, not a termination 8 Out of hours 8 Death of a jobseeker 9 Community Charge 9 Deductions to cease, no other reason applies 12 Water charges 13 Fines 14 Child Support 15 Council Tax 16 Flat rate maintenance 17 HB/CTB overpayments 19 Personal loan 20 Integration loan 23 Child Maintenance Payments Payment Status (JA430431) Methods of payment (JA400 & Bank Account Types (JA400402) JA405) ISS Issued GI System cheque CUR Current account MIS Lost for crossed giros CG Clerical cheque ORD Ordinary deposit account NR Not received AC Direct Payment SAV Savings STO Stopped for uncrossed CA Cash SPA Special account giros REP Replaced JGI Job Grant System SPD Special deposit account Cheque JCG Job Grant Clerical Cheque Missing IOP – Type of Loss JAC Job Grant Direct Payment type 2 – JSA only (JA430432) Payment L Lost Arrears payment due after offsetting an overpayment S Stolen Payment Type 1 (JA490491) D Destroyed Clerical Calculation of 16 Basic rate training Arrears Payment arrears NR Not Received 14 IS arrears 19
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