Efecto De La Integración Tecnológica En La Centralización Y Autogestión

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Efecto De La Integración Tecnológica En La Centralización Y Autogestión Efecto de la integración tecnológica en la centralización y autogestión de información turística en el Guayas Auspicio académico de la Universidad Católica Santiago de Guayaquil Autores: Guillermo Tafur Avilés Cecilia Vélez Barros Oscar J. Alejo Machado Rosa M. Zumba Córdova Julio Jácome Tapia CONTENIDO PRÓLOGO ................................................................................................................................................ 1 INTRODUCCIÓN ....................................................................................................................................... 3 CAPÍTULO I. Panorama general ............................................................................................................... 8 1.1. Las TICs y el turismo ................................................................................................................. 8 1.2. Panorama del sistema de distribución turístico ..................................................................... 12 1.3. Turismo electrónico ................................................................................................................ 14 1.4. El sector turístico y el eturismo. Amenazas y oportunidades ................................................ 16 1.5. Evolución del turismo en Ecuador .......................................................................................... 21 1.6. Turismo y tecnología en el Guayas ......................................................................................... 22 1.7. Deficiencias y alternativas ...................................................................................................... 24 1.8. Conclusiones ........................................................................................................................... 27 CAPÍTULO II. Nivel de Satisfacción ........................................................................................................ 28 2.1 Introducción ............................................................................................................................ 28 2.2 Metodología ............................................................................................................................ 28 2.2.1 Población y muestra ............................................................................................................. 28 2.2.2 Instrumento de investigación ............................................................................................... 29 2.3 Resultados obtenidos .............................................................................................................. 31 2.3.1 Principales mercados turísticos con destino a Ecuador ....................................................... 31 2.3.2 Turismo en Ecuador .............................................................................................................. 32 2.3.3 Percepción turística .............................................................................................................. 33 2.3.4 Integración tecnológica ........................................................................................................ 34 2.3.5 Centralización y autogestión de información turística......................................................... 39 2.4 Conclusiones ............................................................................................................................ 41 CAPÍTULO III. Gestión Tecnológica ........................................................................................................ 42 3.1 Introducción ............................................................................................................................. 42 3.2 Metodología ............................................................................................................................ 42 3.2.1 Población y muestra ............................................................................................................. 43 3.2.2 Grupo Focal .......................................................................................................................... 43 3.2.3 Entrevista semiestructurada ................................................................................................ 44 3.3. Resultados obtenidos ............................................................................................................. 45 3.3.1 Grupo focal ........................................................................................................................... 45 3.3.2 Entrevistas ............................................................................................................................ 48 3.4. Conclusiones ........................................................................................................................... 49 CAPÍTULO IV. Base de datos .................................................................................................................. 51 4.1 Introducción ............................................................................................................................. 51 4.2. Definición y descripción de Entidades y Relaciones ............................................................... 51 4.3. Notación clásica ...................................................................................................................... 61 4.4 Modelo entidad-relación ......................................................................................................... 63 4.5 Diagrama lógico de la BD ......................................................................................................... 64 4.6 Recomendaciones .................................................................................................................... 65 CAPÍTULO V. Construcción del sistema ................................................................................................. 66 5.1. Modelo del sistema ................................................................................................................ 66 5.1.1 Metodología ......................................................................................................................... 66 5.1.2 Requerimientos funcionales ................................................................................................. 67 5.1.3 Requerimientos no funcionales............................................................................................ 68 Listado de los requerimientos no funcionales del sistema: .......................................................... 68 5.1.4 Actores del sistema propuesto ............................................................................................. 71 5.1.5 Casos de uso del sistema ...................................................................................................... 73 5.1.6 Diagrama de casos de uso del sistema ................................................................................ 74 5.1.7 Descripción de los casos de usos del sistema...................................................................... 77 5.1.8 Prototipos del sistema .......................................................................................................... 87 5.2 Construcción del Sistema Propuesto ....................................................................................... 97 5.2.1 Representación del sistema ................................................................................................. 97 5.2.2 Modelo de navegabilidad .................................................................................................... 98 5.2.3 Diagrama de implementación .............................................................................................. 99 5.3 Principios de Diseño del Sistema Propuesto ........................................................................... 99 5.3.1 Diseño de la interfaz de entrada, salidas y menús del sistema ............................................ 99 5.3.2 Formato de reportes .......................................................................................................... 100 5.3.3 Tratamiento de excepciones .............................................................................................. 100 5.3.4 Concepción general de la ayuda......................................................................................... 100 5.3.5 Estándares de codificación ................................................................................................. 101 CAPÍTULO VI. Kiosco digital ................................................................................................................. 102 6.1 Introducción ........................................................................................................................... 102 6.2 Tipos de kioscos electrónicos ................................................................................................ 105 6.3 Requerimientos físicos y de estructura ................................................................................. 108 6.3.1 Kioscos Touch Ecuador - Serie Europea ............................................................................. 109 6.3.2 Kioscos Touch Ecuador - Serie Americana.......................................................................... 112 6.3.3 Kioscos Touch Ecuador - Serie Económica ......................................................................... 114 6.3.4 Kioscos Touch Ecuador -
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