Celebrating Years of Excellence
FALL 2013 CONFERENCE & WORKSHOP SEPTEMBER 22 – 25, 2013
THE ADOLPHUS HOTEL TM DALLAS, TEXAS Your Energy Information Source Celebrating Years of Excellence
Dear EUCG Colleagues,
On behalf of the EUCG Board of Directors, we welcome you to the 2013 Fall Conference & Workshop at The Adolphus Hotel.
We are pleased that you are here to continue celebrating the 40th anniversary of the founding of EUCG. We have truly come a long way! This workshop will give us all a chance to celebrate EUCG’s past and look forward with anticipation on the years to come. EUCG’s strength as an organization rests with all of you, our dedicated members. Without your passion and participation, EUCG would not exist and I thank you.
The Committee Chairs have worked very hard to assemble the finest presentations at this workshop. I want to again give a special thanks to the members of our Workshop Task Team for welcom e the integral role that they have played in putting together all aspects of this workshop. While we know you focus on your particular committee of interest, make sure to take a look at all of the committee schedules. You may find that there are things of interest for you or another member of your company.
We are thrilled to have an outstanding line up of keynote speakers for this Workshop. To “kick- off” our workshop in the opening session Welcome Address, we have John Crawford, President and Chief Executive Officer of Downtown Dallas Inc. and Jim Greer, Senior Vice President and Chief Operating Officer of Oncor Electric Delivery. Our Tuesday Keynote speaker is Mary Frances Burleson, President and Chief Executive Officer of Ebby Halliday Companies. Mary started as a part-time secretary and receptionist in 1958 at Ebby Halliday, REALTORS. Mary will share her formulas for success gained in her fifty year journey to the top of one of the largest and most successful real estate companies in the United States. This diverse group of outstanding executives will give us all their unique perspectives on how they achieve excellence in their organizations every day.
Our tradition of a fun and exciting Monday Evening Networking Event continues as we look forward to a great night of music, dancing, games, and fun at Eddie Deen’s Ranch. It is sure to be a great time!
We are glad that you have joined us in Dallas as we continue to celebrate 40 Years of Excellence. Remember to mark your calendar and join us April 13 – 16, 2014 at The Westin Tampa Harbour Island in Tampa, Florida for the 2014 Spring Conference & Workshop and September 21 – 24, 2014 at The Hilton Riverside in New Orleans, Louisiana for the 2014 Fall Conference & Workshop.
George W. Sharp EUCG President
2 EUCG Fall 2013 Conference & Workshop Years of Excellence speakers JOHN CRAWFORD President and experience as a senior executive with four Fortune 500 Chief Executive Officer firms, and experience as a professional services executive, Downtown Dallas Inc consultant and principal with firms in the legal, financial services, insurance and real estate development/brokerage John F. Crawford was named industries. His experience also includes serving on the President and Chief Executive development team of the two largest real estate projects in Officer of Downtown Dallas Inc. in the downtown area — the 1.7 million square foot Bank of 2007, after serving as the volunteer America Plaza and the 1.4 million square foot Cityplace. Chairman of the Board of Directors in 2006. Downtown Dallas Inc. is a private non-profit Crawford is a long-standing community leader in Dallas, organization serving as the primary advocate and champion lending his expertise to numerous civic and charitable for Downtown, ensuring that Downtown grows as a vibrant organizations. Some of his past and present involvement center of urban life, recognized locally and globally for the includes serving as Chairman of the Board of numerous quality of its business, hospitality, entertainment, living and organizations. Furthermore, Crawford has a long history cultural environments. with City government as Chair of the Mayor’s Downtown Revitalization Task Force, a member of the City Plan John Crawford brings to Downtown Dallas Inc. over 30 Commission, the Mayor’s Advisory Committee on Crime years of successful marketing and general management and Urban Rehabilitation Standards Board.
JIM GREER Senior Vice President and Chief Christian University. He completed the Harvard Business Operating Officer School’s Advanced Management Program in 2007. Oncor Electric Delivery Jim is a registered Professional Engineer in the State Jim Greer joined the Texas of Texas, and serves on the Texas Board of Professional Utilities Company system in 1984 Engineers. Jim is a member of the Institute of Electrical and after completing his BS Electrical Electronic Engineers, and was the 2010 recipient of the IEEE’s Engineering degree at the University of national Leadership in Power award. He is also a member Texas at Arlington in 1984. In 1990, of the Texas Society of Professional Engineers, and a past he obtained his MBA from Texas president of the Fort Worth Chapter of TSPE.
MARY FRANCES BURLESON President and In November of this year, Mary Frances Burleson will receive Chief Executive Officer the National Association of REALTORS® 2013 Distinguished ® Ebby Halliday Companies Service Award. Out of approximately 1 million REALTORS , no more than two are recognized with the award each year. In 1958, Mary Frances Burleson Ms. Burleson is the third member of The Ebby Halliday applied for a job at Ebby Halliday Companies to receive the award. Of the thousands of REALTORS® as a part-time secretary residential real estate companies in the United States, The and receptionist. Today, she is Ebby Halliday Companies is the only one to have been President and CEO of the Ebby honored with three NAR Distinguished Service Awards. Halliday Companies, which includes 30 offices, two real estate brands, three service companies, and more than Over the years, Ebby Halliday and Mary Frances Burleson 1,400 sales associates covering more than 12,000 square have stuck to a simple formula for success in helping their miles of North Texas. The Dallas-based firm is the largest business to grow, what they refer to as the three points of independently owned residential real estate company in service: service to the customer, service to the industry Texas and ranks 12th in the nation. The 68-year-old company and service to the community. participated in approximately 16,000 property transactions in 2012 with a sales volume of $4.8 billion.
September 22 – 25, 2013 | Dallas, Texas | The Adolphus Hotel 3 agenda at a glance
4 EUCG Fall 2013 Conference & Workshop agenda at a glance SUNDAY, SEPTEMBER 22 TIME SLOT
7:30 am – 11:00 am Board of Directors Meeting Pat Morris Neff
3:00 pm – 8:00 pm Registration & Hospitality Suite 1030
5:30 pm – 6:00 pm New Delegate Orientation Pat Morris Neff
MONDAY, SEPTEMBER 23 FOSSIL HYDRO NUCLEAR T&D INFO. TECH TIME SLOT Anson Jones AB David G. Burnet Dan Moody Anson Jones C Sam Houston AB
7:00 am – 8:00 am Breakfast Grand Ballroom B Opening Session Welcome Address: John Crawford, President and Chief Executive 8:00 am – 9:30 am Officer, Downtown Dallas Inc. and Jim Greer, Senior Vice President and Chief Grand Ballroom A Executive Officer, Oncor Electric Delivery 9:30 am – 10:00 am Break Mezzanine Foyer H1 NC1 FP1 Opening Remarks TD1 Member IT1 Chairman’s and Business T&D Welcome, Introductions & IT General 10:00 am – 11:00 am Remarks / Fossil Update Update, and Nuclear Committee Business Meeting Keynote (30 mins.) Business Meeting Business Update (60 mins.) (60 mins.) (60 mins.) (60 mins.) H2 FP2 Review of Key NC2 TD2 Fossil Productivity Operational Events IT2 Member Issues Renewable Energy Database: and Organizational Enterprise 11:00 am – 12:00 pm – Questions & Integration – Solar Identifying Best Updates Licensing Answers and Wind Performers (90 mins.) (60 mins.) (60 mins.) (60 mins.) (60 mins.) 12:00 pm – 1:00 pm Lunch Grand Ballroom B NC3 H3 Proposal IT3 2012 Leading for a EUCG IT Benchmark 1:00 pm – 2:00 pm Performers Decommissioning Reporting Review Analysis Information (60 mins.) FP3 (75 mins.) Framework TD3 Safety Process (60 mins.) Process Improvement/ Improvement Creating a Safety NC4 Methodologies Discussion of Culture Roundtable IT4 H4 major utility issues (105 mins.) (105 mins.) IT Benchmark 2012 Leading identified by the 2:00 pm – 2:45 pm Reporting Review Performers Management (Continued) (30 mins.) Sponsors in May (45 mins.) 2013 (45 mins.) 2:45 pm – 3:15 pm Break Mezzanine Foyer
September 22 – 25, 2013 | Dallas, Texas | The Adolphus Hotel 5 MONDAY, SEPTEMBER 23 | CONTINUES FOSSIL HYDRO NUCLEAR T&D INFO. TECH TIME SLOT Anson Jones AB David G. Burnet Dan Moody Anson Jones C Sam Houston AB
TD4 Distribution Construction NC5 FP4 Trends and H4 Industry IT5 Calculating Outlook 2012 Leading Demographics IT Challenges at and Using a (45 mins.) 3:15 pm – 4:15 pm Performers analysis and a Nuclear Power Commercial (Continued) Knowledge Station Availability Factor (45 mins.) Transfer (60 mins.) (75 mins.) (60 mins.)
TD5 Vegetation Management H5 NC6 “Secret Shopper” Outage Planning/ Breakout - Program IT6 Scheduling/ Members Discuss/ (30 mins.) Software Licensing 4:15 pm – 5:00 pm Execution Resolve Issues Compliance Roundtable Raised in NC2 (45 mins.) (60 mins.) (45 mins.) Meet in hotel lobby for buses to Wild 5:45 pm – 9:00 pm Conference Networking Event West night at Eddie Deen’s Ranch
TUESDAY, SEPTEMBER 24 FOSSIL HYDRO NUCLEAR T&D INFO. TECH TIME SLOT Anson Jones AB David G. Burnet Dan Moody Anson Jones C Sam Houston AB
7:00 am – 8:00 am Breakfast Grand Ballroom B H6 Safety Survey Results NC7 TD6 (45 mins.) Analysis of Costs Survey Results IT7 8:00 am – 9:00 am vs. Equipment Discussion Quality Metrics H7 Reliability (90 mins) (60 mins.) Staffing Level (60 mins.) Survey Results FP5 (30 mins.) Predictive Maintenance TD7 Measures Programs H8 NC8 and Metrics (105 mins.) Application of Energy Information Roundtable – Regression Administration What do you IT8 Analysis to 9:00 am – 9:45 am (EIA) – US Dept. Measure, How Security Benchmark Determine Impacts of Energy – Energy do you Measure (60 mins.) of External Factors Outlook it, and What do on Performance (45 mins.) you do with the (30 mins.) Results? (60 mins.)
9:45 am – 10:30 am Break Mezzanine Foyer
General Session: Mary Frances Burleson, President and Chief Executive Officer, 10:30 am – 12:00 pm Grand Ballroom A Ebby Halliday Companies
6 EUCG Fall 2013 Conference & Workshop TUESDAY, SEPTEMBER 24 | CONTINUES FOSSIL HYDRO NUCLEAR T&D INFO. TECH TIME SLOT Anson Jones AB David G. Burnet Dan Moody Anson Jones C Sam Houston AB
12:00 pm – 1:00 pm Lunch Grand Ballroom B H9 Application of Regression Analysis to IT9a Determine Impacts NC10 Speed Topics — of External Factors EUCG Product Members to have on Performance Enhancements reviews topics prior TD8 to arrival FP6 (30 mins.) (60 mins.) Static VAR (60 mins.) Continuous 1:00 pm – 2:45 pm Compensator Improvement (SVC) Site Tour (105 mins.) H10 Proposal of (120 mins.) Collaboration: NC11 IT10 Value Added Task Team Analysis for the Review of Database Update – Business Management Hydro Industry Planning Process – (75 mins.) Issues Metrics (30 mins.) (45 mins.) 2:45 pm – 3:15 pm Break Mezzanine Foyer NC12 H11 Benchmarking Market-Weighted Techniques – IT9b Availability — Discussion of Speed topics Panel Discussion Best Practices in (Continued) the Use of EUCG (45 mins.) FP7 (60 mins.) Database TD9 Spring 2014 (60 mins.) Design of Study 3:15 pm – 5:00 pm Fossil Agenda Discussion Development (75 mins.) (45 mins.) NC13 IT11 H12 Breakout Session Wrap-up Major Maintenance – Teams work on (Action items, Events the Top Issues Spring Agenda, (45 mins.) identified from NC4 Communications, (45 mins.) Marketing) (60 mins.) agenda at a glance
September 22 – 25, 2013 | Dallas, Texas | The Adolphus Hotel 7 WEDNESDAY, SEPTEMBER 25 FOSSIL HYDRO NUCLEAR T&D INFO. TECH TIME SLOT Anson Jones AB David G. Burnet Dan Moody Anson Jones C Sam Houston AB
7:00 am – 8:00 am Breakfast Grand Ballroom B
H13 TD10 FP8 Capital T&D Asset and Expenditures: Maintenance FPC Business Using HPC Data Strategy Solutions Meeting / Spring to Determine at Oncor 2014 Agenda Expenditure Levels (45 mins.) Review as a Function of (45 mins) NC14 8:00 am – 9:00 am Financial Age Breakout Teams — (35 mins.) Issue Refinement TD11 H14 & Charter Staffing Development of Development Benchmarking Capital Investment (105 mins.) (45 mins.) Plans and FP9 Initiatives FPC Strategic (35 mins.) Planning Session (60 mins.) H15 TD12 Reporting Planned Member Success/ 9:00 am – 9:45 am and Forced Best Practices Deratings Story (35 mins.) (15 mins.) 9:45 am – 10:15 am Break/Check-Out Mezzanine Foyer H16 Peer Review NC15 of HPC Data Presentation of 10:15 am – 11:00 am Submissions Charter Outline (45 mins.) FP9 (45 mins.) TD13 FPC Strategic Agenda Build Planning Session – for Spring 2014 Continued Conference (105 mins.) NC16 (45 mins.) H17 Wrap-up, 11:00 am – 12:00 pm Pension Fund Roundtable Adjustments (60 mins.) (60 mins.) Box Lunch Available for pick up in Mezzanine Foyer 12:00 pm – 1:00 pm Adjourn Adjourn Adjourn agenda at a glance
8 EUCG Fall 2013 Conference & Workshop WEDNESDAY, SEPTEMBER 25 | CONTINUES FOSSIL HYDRO NUCLEAR T&D INFO. TECH TIME SLOT Anson Jones AB David G. Burnet Dan Moody Anson Jones C Sam Houston AB
H18 Prior Year 1:00 pm – 2:00 pm Corrections to Data Submissions (40 mins.)
H19 NC17 Officers Meeting; Agenda Planning Nuclear Agenda Committee for Summer and Leadership Meeting Spring Workshops Meeting (120 mins.) (45 mins.) (225 mins.) 2:00 pm – 2:45 pm
H20 Summary and Feedback (20 mins.) NC17 H21 Nuclear 3:15 pm – 5:00 pm HPC Leadership Leadership Meeting Meeting (105 mins.) Continued) (225 mins.)
Celebrating Years of Excellence
FALL 2013 CONFERENCE & WORKSHOP
SEPTEMBER 22 – 25, 2013
September 22 – 25, 2013 | Dallas, Texas | The Adolphus Hotel 9 FOSSIL
FOSSIL MONDAY, SEPTEMBER 23 7:00 am – 8:00 am BREAKFAST Grand Ballroom B 8:00 am – 9:30 am Opening Session Welcome Address: Grand Ballroom A John Crawford, President and Chief Executive Officer, Downtown Dallas Inc. Jim Greer, Senior Vice President and Chief Executive Officer, Oncor Electric Delivery 9:30 am – 10:00 am BREAK Mezzanine Foyer 10:00 am – 11:00 am FP1 Anson Jones AB Chairman’s Remarks / Fossil Keynote Ed Taylor, Ohio Valley Electric Corporation Mike Williams, Luminant Following opening remarks from Fossil Productivity Committee FOSSIL Chairman Ed Taylor, Mike Williams will make the keynote presentation to kick off the Fossil track at the EUCG 2013 Fall Conference. Mike Williams is the chief fossil officer for Luminant, the largest competitive power generator in Texas. With a keen focus on operational success, Mike Williams has 40 years of experience in power generation, operations and maintenance, engineering and management. He is responsible for the safe, reliable, lean and consistent performance of Luminant’s fossil-fueled plants and lignite mines. Luminant has more than 13,000 MW of existing fossil generation in Texas, including 8,000 MW fueled by coal and 5,100 MW fueled by natural gas. The company’s lignite-mining operation supplies more than half of the coal fleet’s fuel, with annual production totaling 31 million tons in 2012. This summer, Luminant marked its one BILLIONTH ton of lignite mined. Mike is also responsible for Luminant’s support functions, including safety, environmental services and construction. Before joining Luminant, Mike spent his career with Fluor Power Services in Dallas, Progress Energy in Raleigh, N.C., and Central and South West Corporation. Mike earned a bachelor’s degree in nuclear engineering from Texas A&M University, completed the executive development program from Louisiana State University, and the program for management development at Harvard Business School. Mike and his wife have two adult sons, a daughter-in-law and two grandchildren. 11:00 am – 12:00 pm FP2 Anson Jones AB Fossil Productivity Database: Identifying Best Performers Evelyn Grant, Lower Colorado River Authority Remaining speakers TBA The Fossil Productivity Benchmarking Subcommittee used data from its databases to identify top-performing fossil steam plants for 2012. Database Subcommittee Chair Evelyn Grant will review the methodology used to identify these plants and present awards recognizing their achievements. Following Ms. Grant’s presentation, a representative from one of the high-performing plants in the database will describe the processes and practices that helped the plant achieve success. 12:00 pm – 1:00 pm LUNCH Grand Ballroom B
September 22 – 25, 2013 | Dallas, Texas | The Adolphus Hotel 11 MONDAY, SEPTEMBER 23 | CONTINUES 1:00 pm – 2:45 pm FP3 Anson Jones AB Safety Process Improvement / Creating a Safety Culture Richard Behrens, Lower Colorado River Authority Brian Kincaid, DTE Energy Tom Price, NV Energy Steve Royall, Pacific Gas & Electric During this session, panelists from FPC member utilities will discuss plant safety, with a particular focus on two areas: • Safety process improvement: How have organizations have moved forward, not just from an OSHA rate perspective, but from an engagement perspective? What processes have FPC member companies used to do this? How do CI and HP programs fit in, and how are unions involved? How do companies use such tools as incentive programs, safety observations, walk-downs, and hazard analyses, and what types of performance indicators do they use? • Safety and discipline: In the past, industry has often tied discipline to safety incidents. That practice, while intended to emphasize the critical importance of employee safety, can often have the effect of driving minor injuries and “near miss” reporting underground. When a near miss or minor injury occurs, there is an opportunity to examine and learn from the event; to build employee trust; and to develop mitigation strategies to prevent recurrence. Panelists will explore the benefits of considering the use of a different strategy for safety related incidents and how using the wrong safety metrics can have unintended negative consequences. The session will be conducted as a moderated “conversation” between the panel and the audience, giving conference delegates the chance to ask questions and to talk about the safety programs and practices in place at their own companies. 2:45 pm – 3:15 pm BREAK Mezzanine Foyer 3:15 pm – 4:30 pm FP4 Anson Jones AB Calculating & Using a Commercial Availability Factor Ed Taylor, Ohio Valley Electric Corporation Andrew Valencia, Lower Colorado River Authority Additional speakers TBA While there is no universally-accepted Commercial Availability (CA) Factor used in the electric utility industry, many companies track CA internally and use it as a performance measure. CA is generally intended to measure the success achieved by a plant or by a generation fleet in maximizing generation resources against a variably priced electricity market. It is usually calculated to place a relative value on availability based on changing market conditions. Thus, it differs from the Equivalent Availability Factor (EAF) in that the algorithm for EAF considers every hour to be of equal value. The level of sophistication used in calculating CA varies across the industry: methods range from relatively simple models that weight equivalent availability seasonally to very complex models that look at availability hourly against open market electricity prices. During this session, Ed Taylor will review the results of a survey that collected information on the different methods used by FPC member utilities to calculate a CA Factor and on the ways that those utilities use this measure. Following the discussion of the survey, representatives from FPC member utilities will be invited to discuss how their companies use CA. 5:45 pm – 9:00 pm Conference Networking Event Meet in hotel lobby for buses to Wild West night at Eddie Deen’s Ranch 12 EUCG Fall 2013 Conference & Workshop TUESDAY, SEPTEMBER 24 7:00 am – 8:00 am BREAKFAST Grand Ballroom B 8:00 am – 9:45 am FP5 Anson Jones AB Predictive Maintenance Programs Jamie Burton, American Electric Power Stan Sparkman, Tennessee Valley Authority Steve Royall, Pacific Gas & Electric The goal of a predictive maintenance (PdM) is to perform maintenance on equipment only when the condition of the equipment warrants it, rather than at a predetermined maintenance interval. A PdM program requires investing in equipment and training to routinely monitor operating equipment, but it can save time and money by reducing the frequency of unneeded maintenance tasks and by identifying and addressing problems before they cause an unplanned outage or a derating. During this session, panelists from FPC member utilities will describe the PdM programs in place at their companies. The session will be conducted as a moderated “conversation” between the panel and the audience, giving conference delegates the chance to ask questions and to talk about the PdM programs in place at their own companies. 9:45 am – 10:30 am BREAK Mezzanine Foyer 10:30 am – 12:00 pm General Session: Grand Ballroom A Mary Frances Burleson, President and Chief Executive Officer, Ebby Halliday Companies 12:00 pm – 1:00 pm LUNCH Grand Ballroom B 1:00 pm – 2:45 pm FP6 Anson Jones AB Continuous Improvement Mike Banks, DTE Energy Amy Hopkins, Lower Colorado River Authority Keith Morrison, Omaha Public Power District During this session, representatives of FPC member utilities will discuss the continuous improvement (CI) programs and initiatives in place at their companies. Panelists will talk about such issues as how they implemented their CI programs and initiatives; how they gained employee buy-in for these programs; the types of training required; and how they identify and track the benefits of CI. The session will be conducted as a moderated “conversation” between the panel and the audience, giving conference delegates the chance to ask questions and to talk about the CI programs and initiatives that their own companies have implemented. 2:45 pm – 3:15 pm BREAK Mezzanine Foyer 3:15 pm – 4:00 pm FP7 Anson Jones AB Spring 2014 Fossil Agenda Development Tom Price, NV Energy Tom Price, the FPC Vice Chairman and Agenda Coordinator, will facilitate a session devoted to planning the committee’s agenda for the EUCG 2014 Spring Conference, which is scheduled for April 13 –16 in Tampa, Florida. During the planning process, members will vote on presentations to be made and identify surveys to update.
September 22 – 25, 2013 | Dallas, Texas | The Adolphus Hotel 13 WEDNESDAY, SEPTEMBER 25 7:00 am – 8:00 am BREAKFAST Grand Ballroom B
8:00 am – 8:45 am FP8 Anson Jones AB FPC Business Meeting / Spring 2014 Agenda Review Ed Taylor, Ohio Valley Electric Corporation Tom Price, NV Energy Ed Taylor, FPC Chairman, will conduct a short business meeting to provide updates on recent EUCG board meetings and to present FPC membership and budget status reports. Following the business meeting, Tom Price, the FPC Vice Chairman and Agenda Coordinator, will review the results of the previous afternoon’s planning session, present a preliminary FPC agenda for the EUCG 2014 Spring Conference, and begin the process of identifying speakers and panelists. 8:45 am – 9:45 am FP9 Anson Jones AB FPC Strategic Planning Session Ed Taylor, Ohio Valley Electric Corporation (Facilitator) The session will begin with an assessment of the agenda format and topics covered during the previous two days. Next, FPC Chairman Ed Taylor will facilitate an open discussion to determine members’ perception of the current value of the committee. What is the FPC doing well, and what can the committee do better? What additional products and services can the committee offer to add membership value? Following the break, the Fossil Steering Committee will hold a working session to reexamine its current strategic plan and its associated goals and objectives. 9:45 am – 10:15 am BREAK/CHECK-OUT Mezzanine Foyer 10:15 am – 12:00 pm FP9 Anson Jones AB FPC Strategic Planning Session Continued 12:00 pm ADJOURN / Box Lunch Available for pick up in Mezzanine Foyer
14 EUCG Fall 2013 Conference & Workshop Celebrating
Years of Excellence
15 HYDRO 16 HYDROEUCG Fall 2013 Conference & Workshop MONDAY, SEPTEMBER 23 7:00 am – 8:00 am BREAKFAST Grand Ballroom B 8:00 am – 9:30 am Opening Session Welcome Address: Grand Ballroom A John Crawford, President and Chief Executive Officer, Downtown Dallas Inc. Jim Greer, Senior Vice President and Chief Executive Officer, Oncor Electric Delivery 9:30 am – 10:00 am BREAK Mezzanine Foyer 10:00 am – 10:30 am H1 David G. Burnet Opening Remarks and Business Update Chris Utracki, Ontario Power Generation, Chair Hydroelectric Productivity Committee 10:30 am – 12:00 pm H2 David G. Burnet Review of Key Operational Events and Organizational Updates Roundtable lead by Chris Utracki, Ontario Power Generation Exchange of information on major operational and organizational events. 12:00 pm – 1:00 pm LUNCH Grand Ballroom B 1:00 pm – 2:15 pm H3 David G. Burnet 2012 Leading Performers Analysis John Schuknecht, Pacific Gas and Electric Company Chris Utracki, Ontario Power Generation John and Chris will present the findings from analysis of 2010-2012 HPC data submissions (3 year average). Leading performers are determined by performance and/or cost by size category (0-30 MW, 30-100MW, 100-300 MW, 500+MW). Two sets of results will be presented: absolute and adjusted for scale of operations. This is based on the HPC cost and performance data submissions, and is a standing fall agenda topic. The analyses are primarily for informational purposes, but drive the following agenda item. 2:15 pm – 2:45 pm H4 David G. Burnet 2012 Leading Performers Companies identified in the leading performers analysis (above) will describe their operations and key success factors. Presentations are primarily for information purposes and are intended to initiate discussions of best practices, management execution methods, etc. 2:45 pm – 3:15 pm BREAK Mezzanine Foyer 3:15 pm – 4:00 pm H4 David G. Burnet 2012 Leading Performers Session continues after the break. 4:00 pm – 5:00 pm H5 Outage Planning/Scheduling/Execution Roundtable Facilitated by Stephanie Maggard, Pacific Gas and Electric Company All members will discuss how they plan, schedule and execute unit outages. One of the key questions is availability target (duration of outages) monitoring against outage scope completion. 5:45 pm – 9:00 pm Conference Networking Event Meet in hotel lobby for buses to Wild West night at Eddie HYDRO Deen’s Ranch September 22 – 25, 2013 | Dallas, Texas | The Adolphus Hotel 17 TUESDAY, SEPTEMBER 24 7:00 am – 8:00 am BREAKFAST Grand Ballroom B 8:00 am – 8:45 am H6 David G. Burnet Safety Survey Results David Sanna, US Army Corps of Engineers Presentation of 2012 safety results based primarily on OSHA statistics. 8:45 am – 9:15 am H7 David G. Burnet Staffing Level Survey Results David Sanna, US Army Corps of Engineers Presentation of 2012 staffing level survey. 9:15 am – 9:45 am H8 David G. Burnet Application of Regression Analysis to Determine Impacts of External Factors on Performance Jonathan Bourne, Statkraft Jonathan will present statistical analysis of cost and performance data leading to better understanding of performance measures. 9:45 am – 10:30 am BREAK Mezzanine Foyer 10:30 am – 12:00 pm General Session: Grand Ballroom A Mary Frances Burleson, President and Chief Executive Officer, Ebby Halliday Companies 12:00 pm – 1:00 pm LUNCH Grand Ballroom B 1:00 pm – 1:30 pm H9 David G. Burnet Application of Regression Analysis to Determine Impacts of External Factors on Performance Dan Davis, US Army Corps of Engineers David Sanna, US Army Corps of Engineers Dan and David will present their statistical method of analyzing cost and performance data. 1:30 pm – 2:45 pm H10 David G. Burnet Proposal of Collaboration: Value Added Analysis for the Hydropower Industry Brennan Smith, Oak Ridge National Laboratories, Department of Energy, US Government Brennan will discuss how partnership between EUCG HPC and Oak Ridge National Laboratories can benefit both organizations and the industry in general.
18 EUCG Fall 2013 Conference & Workshop TUESDAY, SEPTEMBER 24 | CONTINUES 2:45 pm – 3:15 pm BREAK Mezzanine Foyer 3:15 pm – 4:15 pm H11 David G. Burnet Market-Weighted Availability — Panel Discussion Matt Dau, Bonneville Power Administration Jonathan Bourne, Statkraft Stephanie Maggard, Pacific Gas and Electric Company Matt, Jonathan and Stephanie will present their methodologies for determining and tracking commercial availability. Potential inclusion of commercial availability measures in the HPC database will be discussed. 4:15 pm – 5:00 pm H12 David G. Burnet Major Maintenance Events Matt Allen, Tennessee Valley Authority Chuck DeVane, Southern Company Matt will present the events that led to discovery of generator failure at Raccoon Mountain pump storage facility, and the ongoing outages that TVA is carrying out in an effort to ensure safe and reliable operation of this key facility. Chuck will present the lessons learned from turbine blade failure at Southern Company.
September 22 – 25, 2013 | Dallas, Texas | The Adolphus Hotel 19 WEDNESDAY, SEPTEMBER 25 7:00 am – 8:00 am BREAKFAST Grand Ballroom B
8:00 am – 8:35 am H13 David G. Burnet Capital Expenditures: Using HPC Data to Determine Capital Expenditures Level as a Function of Financial Age Patrice Blais, Hydro Quebec Daniel Lanciault, Hydro Quebec Patrice and Daniel will present results of a multi-year capital expenditure analysis indicating average rates of reinvestments as a function of plant financial age. 8:35 am – 9:10 am H14 David G. Burnet Development of Capital Investment Plans and Initiatives Stephanie Maggard, Pacific Gas and Electric Company Stephanie will lead a discussion on aspects of making capital expenditures plans 9:10 am – 9:45 am H15 David G. Burnet Reporting Planned and Forced Deratings John Schuknecht, Pacific Gas and Electric Company John will discuss possible adoption of reporting equivalent planned and forced deratings to better line up HPC database with industry standard (NERC’s WEAF and WEFOR). 9:45 am – 10:15 am BREAK/CHECK-OUT Mezzanine Foyer 10:15 am – 11:00 am H16 David G. Burnet Peer Review of HPC Data Submissions Hege Kvernmoen, Statkraft Jonathan Bourne, Statkraft David Sanna, US Army Corps of Engineers Patrice Blais, Hydro Quebec Hege, Jonathan, David and Patrice will further pursue plans for a peer review of the HPC data submission processes at member utilities. This is a continuation of efforts to ensure consistency of reporting standards and to achieve a more formal data attestation status. 11:00 am – 12:00 pm H17 David G. Burnet Pension Fund Adjustments Roundtable This topic is to discuss reporting pensions fund adjustments (actuarial deficit make-ups) 12:00 pm – 1:00 pm Box Lunch Available for pick up in Mezzanine Foyer 1:00 pm – 1:40 pm H18 David G. Burnet Prior Year Corrections to Data Submissions David Sanna, US Army Corps of Engineers David will discuss proposed HPC policy for submitting prior year data corrections. 1:40 pm – 2:25 pm H19 David G. Burnet Agenda Planning for Summer and Spring Workshops 2:25 pm – 2:45 pm H20 David G. Burnet Summary and Feedback 2:45 pm – 3:15 pm BREAK Mezzanine Foyer 3:15 pm – 5:00 pm H21 David G. Burnet HPC Leadership Meeting
20 EUCG Fall 2013 Conference & Workshop Celebrating
Years of Excellence NUCLEARNUCLEAR
22 EUCG Fall 2013 Conference & Workshop MONDAY, SEPTEMBER 23 7:00 am – 8:00 am BREAKFAST Grand Ballroom B 8:00 am – 9:30 am Opening Session Welcome Address: Grand Ballroom A John Crawford, President and Chief Executive Officer, Downtown Dallas Inc. Jim Greer, Senior Vice President and Chief Executive Officer, Oncor Electric Delivery 9:30 am – 10:00 am BREAK Mezzanine Foyer 10:00 am – 11:00 am NC1 Dan Moody Member Introductions & Nuclear Committee Business Update David Ward, Duke Energy, Chair, Nuclear Committee David Ward will facilitate the opening of the Nuclear Forum and address two key objectives: attendee introductions and committee business issues. The first objective is to allow attendee introductions to facilitate interaction and networking of attendees during the Workshop. The second objective will be to communicate information on any new products/ services and major policy and Nuclear Committee strategy changes. 11:00 am – 12:00 pm NC2 Dan Moody Member Issues — Q&A David Ward, Duke Energy, Facilitator This session further promotes interaction between members and facilitates networking. David Ward will facilitate this session to allow members to raise ‘specific’ questions with the purpose of obtaining quick feedback from the other members in attendance. (Communication will be sent out ahead of the Workshop – so members come prepared with their issues/questions). These would be polling type questions enquiring about specific practices or tools deployed by other member companies. There will be a session on Monday PM (NC6) for the members to meet with their counterparts to discuss and address/resolve the issues raised at this session. 12:00 pm – 1:00 pm LUNCH Grand Ballroom B 1:00 pm – 2:00 pm NC3 Dan Moody Proposal for a EUCG Decommissioning Information Framework Glenn Inouye, Ontario Power Generation Glenn Inouye will present a view of the various situations worldwide on plant shutdowns or plants due to shutdown. Member companies that have had plant shutdowns and/or pending shutdowns will be asked to comment on their experiences. The trend on shutdowns presents a compelling case for the EUCG to begin developing a database of best practices for plants shutdowns and decommissioning. Glenn will present a proposed framework for a Decommissioning information database and seek member feedback on the proposal. 2:00 pm – 2:45 pm NC4 Dan Moody Discussion of major utility issues identified by the Management Sponsors in May 2013 David Ward, Duke Energy, Chair, Nuclear Committee David Ward will provide details of the Management Sponsor meeting May 6 – 7, 2013 in Charlotte — to initiate a Community Of Practice Forum. This group also developed consensus on some key industry business issue areas that need to be addressed. David will elaborate on these issues and gain agreement on what will be addressed/progressed at this Workshop through Breakout Teams on Tuesday & Wednesday (NC13 – 14) 2:45 pm – 3:15 pm BREAK Mezzanine Foyer NUCLEARNUCLEAR
September 22 – 25, 2013 | Dallas, Texas | The Adolphus Hotel 23 MONDAY, SEPTEMBER 23 | CONTINUES 3:15 pm – 4:15 pm NC5 Dan Moody Industry Demographics Analysis and Knowledge Transfer Elizabeth McAndrew-Benavides, Nuclear Energy Institute (NEI) Elizabeth McAndrew-Benavides, a Program Manager at NEI will present an industry view of the demographic issue from the NEI data collections process. She has accountability for this Program at NEI. She will present her views as to what practices are being deployed to address this key issue on a variety of fronts and an assessment of the success to date. She will also provide an overview of the NAYGN (North American Young Generation In Nuclear) Program. 4:15 pm – 5:00 pm NC6 Dan Moody Breakout — Members Discuss/Resolve Issues Raised in NC2 Vince Gonsalves, Nuclear Committee Coordinator This session will allow members the opportunity to meet one-one or in groups to address the problems/issues raised at the NC2 session. A summary of the issues will be made available to members to facilitate the process. 5:45 pm – 9:00 pm Conference Networking Event Meet in hotel lobby for buses to Wild West night at Eddie Deen’s Ranch TUESDAY, SEPTEMBER 24 7:00 am – 8:00 am BREAKFAST Grand Ballroom B 8:00 am – 9:00 am NC7 Dan Moody Analysis of Cost vs. Equipment Reliability (ER) Tim Schlimpert, Vice President, MCR Performance Solutions This is a continuation of an item from the Spring Workshop — on the relationship of costs to ER performance. The session was well received by the membership. Tim Schlimpert will present an analysis of the EUCG costs data and several key ER performance indicators and share his views on the results/trends. MCR Performance Solutions has had a good working relationship with the EUCG over the past several years in providing in-depth analysis of industry issues utilizing the EUCG NIID data. 9:00 am – 9:45 am NC8 Dan Moody Energy Information Administration (EIA) — US Dept. Of Energy — Energy Outlook Nancy Slater-Thompson, EIA Nancy will present how the EUCG data is being used in the EIA Model to improve the outlook of energy supply and generation sources. This is a high profile industry annual analysis and reflects the integral part that accurate and relevant industry data plays in providing policy makers and other decision makers on the economic outlook of the energy industry. 9:45 am – 10:30 pm BREAK Mezzanine Foyer 10:30 am – 12:00 pm NC9 Grand Ballroom A General Session: Mary Frances Burleson, President and Chief Executive Officer, Ebby Halliday Companies 12:00 pm – 1:00 pm LUNCH Grand Ballroom B 1:00 pm – 2:00 pm NC10 Dan Moody EUCG Product Enhancements Chris Messer, EUCG Database Manager Chris Messer will present the status of the following NIID features: • The Annual EUCG Nuclear Benchmark Report’ project. The project to combine standard benchmark charts and tables summarizing nuclear performance across multiple performance dimensions of cost, staffing and operational performance. The mid-year CNO Report included the 2013 changes. • Changes to the Database training and definitional changes.
24 EUCG Fall 2013 Conference & Workshop TUESDAY, SEPTEMBER 24 | CONTINUES 2:00 pm – 2:45 pm NC11 Dan Moody Task Team Update — Business Planning Process – Metrics Cedric Salibi, Ontario Power Generation The business planning (BP) task team was formed at the last workshop based on a collective need to improve the efficiency and effectiveness of the BP process. Companies spend a considerable amount of time and effort developing their annual business plans. The task was to further delineate the BP process in order to create a common language, understand the fundamental steps and facilitate the future development of metrics that will help assess the health of a member utility’s process. Cedric Salibi will present the work that the Task Team engaged in to further clarify the steps of the BP process. 2:45 pm – 3:15 pm BREAK Mezzanine Foyer 3:15 pm – 4:15 pm NC12 Dan Moody Benchmarking Techniques — Discussion of Best Practices in the Use of EUCG Database David Ward, Duke Energy and Phil Young, Exelon (Facilitators) This is an interactive session that is intended to promote discussion as to how (tools, ideas, process) member companies are using NIID to improve their benchmarking. The plan is to have some member companies lead off the discussion as they segment/normalize/present data from NIID to gain better insights on industry benchmarks. 4:15 pm – 5:00 pm NC13 Dan Moody Breakout Session — Teams work on the Top Issues identified from NC4 Vince Gonsalves, Nuclear Committee Coordinator This is a follow up on the NC4 session where key industry level issues were tabled (as prioritized by the Management Sponsors from the Nuclear Business Community of Practice meeting in May). Teams will break out to scope out the Task (draft a Charter) so that the Nuclear Leadership Team can assess the Charter and assign a Task Team and resources to develop recommendations.
WEDNESDAY, SEPTEMBER 25 7:00 am – 8:00 am BREAKFAST Grand Ballroom B
8:00 am – 9:45 am NC14 Dan Moody Breakout Teams — Issue Refinement & Charter Development Each Breakout Team uses the problem statements to work towards developing a Task Team Charter and identify how they see the issue being resolved. The issues, the expected Product and the benefit statement must be clearly stated. 9:45 am – 10:15 am BREAK/CHECK OUT Mezzanine Foyer 10:15 am – 11:00 am NC15 Dan Moody Presentation of Charter Outline Breakout team leaders The Breakout Team Leads table the Charter and the Forum provides comments and assessment of the draft Charters. The Charters are left with the Nuclear Leadership Team to progress into Task Teams (resources, timelines etc.) — which will take form after the Workshop. 11:00 am – 12:00 pm NC16 Dan Moody Wrap-up, Roundtable Richard Coker, Southern Compan, Vice Chair Nuclear Richard Coker will wrap-up the workshop and canvas member feedback on the workshop content and facilities. 12:00 pm – 1:00 pm ADJOURN / Box Lunch Available for pick up in Mezzanine Foyer 12:15 pm – 4:00 pm NC17 Dan Moody Nuclear Leadership Team Meeting Nuclear Leadership Team members only September 22 – 25, 2013 | Dallas, Texas | The Adolphus Hotel 25 TRANSMISSION & DISTRIBUTION 26 EUCG Fall 2013 Conference & Workshop MONDAY, SEPTEMBER 23 7:00 am – 8:00 am BREAKFAST Grand Ballroom B 8:00 am – 9:30 am Opening Session Welcome Address: Grand Ballroom A John Crawford, President and Chief Executive Officer, Downtown Dallas Inc. Jim Greer, Senior Vice President and Chief Executive Officer, Oncor Electric Delivery 9:30 am – 10:00 am BREAK Mezzanine Foyer 10:00 am – 11:00 am TD1 Anson Jones C T&D Welcome, Update, and Business Meeting Jesse Medlock, Oncor Electric Delivery, T&D Forum Chairperson Joe Martucci, Public Service Electric & Gas (PSE&G), T&D Forum Vice-Chairperson Jesse and Joe will facilitate this session, which will incorporate the following: • Welcome new members and member introduction – promote interaction and networking during the Workshop. • Board of Director’s update – communicate information on any new products/services and major policy changes. • General business meeting – discuss recent changes in the T&D benchmarking arena; seminar agenda overview • Current concerns / hot topics – open discussion for members to discuss items currently impacting the industry or their specific companies. 11:00 am – 12:00 pm TD2 Anson Jones C Renewable Energy Integration – Solar and Wind Joe Martucci, Public Service Electric & Gas (PSE&G), T&D Forum Vice-Chairperson Joe will present a discussion around integrating the use of renewable solar and wind energy into transmission and distribution systems. Member companies will be encouraged to provide their own insights and experiences on this issue. 12:00 pm – 1:00 pm LUNCH Grand Ballroom B 1:00 pm – 2:45 pm TD3 Anson Jones C Process Improvement Methodologies Roundtable Wanda Wilkerson, Oncor Electric Delivery Wanda will facilitate as committee members will discuss the various process improvement methodologies they are employing in their respective companies, how they have adapted them to their specific needs, and their measures of success. Further discussion will center on Lean and Six Sigma process and their applicability in our industry and companies. 2:45 pm – 3:15 pm BREAK Mezzanine Foyer TRANSMISSION & DISTRIBUTION September 22 – 25, 2013 | Dallas, Texas | The Adolphus Hotel 27 MONDAY, SEPTEMBER 23 | CONTINUES 3:15 pm – 4:00 pm TD4 Anson Jones C Distribution Construction Trends and Outlook George Sharp, American Electric Power (AEP) George will continue to expand upon his series of presentations focusing on the macroeconomic and industry/regulatory drivers that impact T&D project cost over the short, medium, and long term. In this presentation he will focus on the impact in the Distribution sector, while also providing a cost forecast for projects. 4:00 pm – 4:30 pm TD5 Anson Jones C Vegetation Management “Secret Shopper” Program Wanda Wilkerson, Oncor Electric Delivery Tree pruning around power lines is necessary for the electric distribution industry to provide safe and reliable service to its customers. Oncor will discuss the program they have used since 2010 to ensure that contractor partners are keeping the public safe, effectively communicating and engaging with customers while providing accurate tree trimming information. Members are encouraged to participate in open discussion regarding the program. 5:45 pm – 9:00 pm Conference Networking Event Meet in hotel lobby for buses to Wild West night at Eddie Deen’s Ranch TUESDAY, SEPTEMBER 24 7:00 am – 8:00 am BREAKFAST Grand Ballroom B 8:00 am – 9:30 am TD6 Anson Jones C Survey Results Discussion Jesse Medlock, Oncor Electric Delivery, T&D Forum Chairperson Jesse will facilitate a group discussion of 2013 Transmission and Distribution survey results and related data analytics. Discussion will include: • Safety Survey – Transmission & Distribution • Transmission Survey results • Reliability and Large City Survey results 9:30 am – 10:30 am TD7 Anson Jones C Measures and Metrics Roundtable – What do you Measure, How do you Measure it, and What do you do with the Results? Joe Martucci, Public Service Electric & Gas (PSE&G), T&D Forum Vice-Chairperson Jeannine Beran, Baltimore Gas & Electric Joe and Jeannine will facilitate a committee discussion related to what measures each company derives the most benefit from, how the related information is gathered and measured, and how the results are translated into quality, actionable feedback. 10:00 am – 10:30 am BREAK Mezzanine Foyer
28 EUCG Fall 2013 Conference & Workshop TUESDAY, SEPTEMBER 24 | CONTINUES 10:30 am – 12:00 pm General Session: Grand Ballroom A Mary Frances Burleson, President and Chief Executive Officer, Ebby Halliday Companies 12:00 pm – 1:00 pm LUNCH Grand Ballroom B 1:00 pm – 3:00 pm TD8 Anson Jones C Static VAR Compensator (SVC) Site Tour Todd Rosenberger, Eboni Emelogu, Oncor Electric Delivery Static VAR Compensators are a robust, advanced technology used to provide high speed grid voltage support during electrical disturbances. They use advanced electronics and high speed controls to switch capacitors and reactors in response to electrical disturbances. Oncor’s SVC is the largest and fastest acting in the world. Todd and Eboni will guide a tour through one of Oncor’s SVC facilities. (** PLEASE ENSURE YOU HAVE ON APPROPRIATE FOOTWEAR TO NAVIGATE THROUGH GRAVEL GROUND COVER. ** OTHER PERSONAL PROTECTIVE EQUIPMENT WILL BE PROVIDED AT THE SITE.) 3:00 pm – 3:15 pm BREAK Mezzanine Foyer 3:15 pm – 4:30 pm TD9 Anson Jones C Design of Study Discussion Jesse Medlock, Oncor Electric Delivery, T&D Forum Chairperson • Transmission design of study – what went well, lessons learned • Distribution design of study – What do we need to measure, what is their level of participation? 5:30 pm – 8:00 pm T&D Committee Networking Event — TBD WEDNESDAY, SEPTEMBER 25 7:00 am – 8:00 am BREAKFAST Grand Ballroom B
8:00 am – 8:45 am TD 10 Anson Jones C T&D Asset and Maintenance Strategy Solutions at Oncor SMEs TBD, Oncor Electric Delivery Oncor’s subject matter experts will provide information related to Oncor’s strategy for asset and maintenance solutions. Member companies are encouraged to provide their own insights and experiences on these issues. 8:45 am – 9:30 am TD11 Anson Jones C Staffing Benchmarking Steve Thornton, Duke Energy Open forum discussion, facilitated by Steve, to discuss committee interest in a staffing benchmarking survey and related measurements. 9:30 am – 9:45 am TD12 Anson Jones C Member Success/Best Practices Story 9:45 am – 10:15 am BREAK/CHECK-OUT Mezzanine Foyer 10:15 am – 11:00 am TD13 Anson Jones C Agenda Build for Spring 2014 Conference Jesse Medlock, Oncor Electric Delivery, T&D Forum Chairperson Jesse will facilitate discussion around building the agenda for the fall 2013 conference. 11:30 am – 12:00 pm ADJOURN / Box Lunch Available for pick up in Mezzanine Foyer 12:00 pm – 2:00 pm Officers Meeting; Agenda Committee Meeting Anson Jones C
September 22 – 25, 2013 | Dallas, Texas | The Adolphus Hotel 29 INFORMATION1001000101010 010 100 IT 01 01 TECHNOLOGY01 0 01 00 1 0 1 00100010 0 101 1010 1 010 10 01 00 0 1 10 1 00 0 10 0 0 1 0 0 1 1 0 0 1 0 1 0 1010 01010 00101 0 0 00 01 01 00 1 10 1 1 0 10 0 01 0 1 11 0 1 0 0 1 1 0 0 0 0 1 0 1 0 1 0 0 0 0 1 0 0 1 1 0 0
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0 1 MONDAY, SEPTEMBER 23 7:00 am – 8:00 am BREAKFAST Grand Ballroom B 8:00 am – 9:30 am Opening Session Welcome Address: Grand Ballroom A INFORMATION John Crawford, President and Chief Executive Officer, Downtown Dallas Inc. Jim Greer, Senior Vice President and Chief Executive Officer, IT Oncor Electric Delivery 9:30 am – 10:00 am BREAK Mezzanine Foyer TECHNOLOGY 10:00 am – 11:00 am IT1 Sam Houston AB IT General Business Meeting Kathleen Heffelfinger, PPL, Chair IT Forum This is an update on EUCG including all committees and current activities and status of projects. 11:00 am – 12:00 pm IT2 Sam Houston AB Enterprise Licensing Sharon Meunier, LG&E Enterprise software licensing has become a very lucrative activity by software providers. Electric utilities and other large corporations are always seeking ways to control or reduce IT costs and enterprise software licensing may be beneficial to both the utility and the software provider. This presentation will lay out one approach taken by LG&E including results and lessons learned. 12:00 pm – 1:00 pm LUNCH Grand Ballroom B 1:00 pm – 2:45 pm IT3 & IT4 Sam Houston AB IT Benchmark Reporting Review Jack Flack, TVA These two sessions will cover highlights of the most recent IT benchmark using the standard reports and company comparisons. 2:45 pm – 3:15 pm BREAK Mezzanine Foyer 3:15 pm – 4:15 pm IT5 Sam Houston AB IT Challenges at a Nuclear Power Station Erin Gilmour, Energy NW, CIO IT has become an integral part of a nuclear power station including day to day communications, desktop technology and major applications such as inventory/supply chain, work/outage management, financial reporting, radiological exposure monitoring, and others. Energy NW has been an active member of the ITC and has continually sought improvements and best practices in IT support and delivery. This session will outline their approach and successes. 4:15 pm – 5:00 pm IT6 Sam Houston AB Software Licensing Compliance Kathleen Heffelfinger, PPL, Director, IT Business Services Electric Utilities employ thousands of software licenses to provide IT services and applications. Software licensing models can be many and varied including named-users, concurrent users, and on-demand user types. Server software licenses can be based on physical server counts, virtual server counts, processor counts, etc. Software providers may perform license audits and call for true-ups and even fine corporations if they are out of compliance. This session will present PPLs experiences with software license compliance. 5:45 pm – 9:00 pm Conference Networking Event Meet in hotel lobby for buses to Wild West night at Eddie Deen’s Ranch
September 22 – 25, 2013 | Dallas, Texas | The Adolphus Hotel 31 TUESDAY, SEPTEMBER 24 7:00 am – 8:00 am BREAKFAST Grand Ballroom B 8:00 am – 9:00 am IT7 Sam Houston AB Quality Metrics Jack Flack, TVA (Facilitator) As with many IT benchmarking models, the ITC model is primarily cost centric. Over the years there has been discussion on expanding the IT Benchmarking model to include more quality metrics. This facilitated session will address possible metrics that could enhance the value of the annual IT benchmark cycle. Results will be incorporated in the upcoming benchmark process. 9:00 am – 10:00 am IT8 Security Benchmark Jack Flack, TVA (Facilitator) IT security has become a high priority in the utility industry and throughout corporate America. Significant costs have been incurred improving and monitoring IT security. This facilitated session will focus on elements of IT security that should be reported separately in the IT benchmark. Results will be incorporated in the upcoming benchmark process. 9:45 am – 10:30 am BREAK Mezzanine Foyer 10:30 am – 12:00 pm General Session: Grand Ballroom A Mary Frances Burleson, President and Chief Executive Officer, Ebby Halliday Companies 12:00 pm – 1:00 pm LUNCH Grand Ballroom B 1:00 pm – 2:00 pm IT9a Sam Houston AB Speed Topics — Members will review topics prior to arrival 2:00 pm – 2:30 pm IT10 Sam Houston AB Review of Database Management Issues Chris Messer, IT Database Administrator This is a regular session to discuss issues and suggestions with the IT Benchmark database and data collection process as well as standard reports. This session is also the time to review the following year’s benchmark data collection cycle and schedule. 2:45 pm – 3:15 pm BREAK Mezzanine Foyer 3:00 pm – 3:45 pm IT9b Sam Houston AB Speed Topics (continued) 3:45 pm – 4:45 pm IT11 Sam Houston AB Wrap-up (Action items, Spring Agenda, Communications, Marketing) Kathleen Heffelfinger (ITC Chair) & Jack Flack
32 EUCG Fall 2013 Conference & Workshop BALLROOM LEVEL Ballroom Level floor plan The Adolphus, built in 1912 by beer AA GrandGRAND Ballroom BALLROOM B BALLROOM LEVEL baron Adolphus Busch and splendidly restored to accommodate a new generation ELEVATORS The Adolphus, built in 1912 by beer A GRAND BALLROOM B of discerning travelers, is an architectural GrandGRAND BallroomBALLROOM FOYER Foyer baron Adolphus Busch and splendidly gem, considered by many to be “the most restored to accommodate a new generation RESTROOM RESTROOM RESTROOM ELEVATORS DAVID G. BURNET beautiful ofbuilding discerning west travelers, of Venice.” is an architectural GRAND BALLROOMRESTROOM FOYER ANSON JONES gem, considered by many to be “the most C RESTROOM
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M ELEVATORS ROOM NAME SQ. FT. DIMENSIONS THEATER 18’-2/6” 18’-3/6” U-SHAPE CONFERENCE RECEPTION BANQUET HEIGHTS O’DANIEL KYLIGHT AN OODY essential business amenities such as S LASSROOM LASSROOM EILINGD GRAND B ALLROOM 5304 38’3” X 138’8” 800 C REGISTRATION250 C 375 L EVEL150 132 800 C 540 20’6” W. LLeeEE M JAMES ROOM NAME SQ. FT. DIMENSIONS THEATER 18’-2/6” 18’-3/6” U-SHAPE CONFERENCE RECEPTION BANQUET HEIGHTS SAM HO’DOUSTONANIEL ALLROOM X KYLIGHT O’Daniel RESTROOM
B A 2652 38’3” 69’4” 400 120 180 70 60 AN 400 270 20’6” LLRED high-speed Internet access and Skylight A
S Dan Moody GRAND BALLROOM 5304 38’3” X 138’8” 800 REGISTRATION250 375 LEVEL150 132 800 540D 20’6” Sam Houston BALLROOM B 2652 38’3” X 69’4” 400 120 180 70 60 400 270 20’6” ENTER JamesJAMES SAM HOUSTONUSINESS A B C BALLROOM A 2652 38’3” X 69’4” 400 120 180 70 60 400 270 20’6” C ALLRED RESTROOM high-speed Internet access andRAND ALLROOM OYER X BANQUET B Allred G B F 2436 58’ 42’ N/A N/A N/A N/A N/A N/A N/A 8’4” RESTROOM
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Southern charm and within walking B A A distance of Dallas’s arts and financial DDirectorsIRECTORS EExecutiveXECUTIVE OYER
distance of Dallas’s arts and financial F DIRECTORS EXECUTIVE OYER F districts and the Dallas Convention JOHN NEELY UNCTION BRYAN JOHN -F districts and the Dallas Convention September 22 –RE 25, 2013 | Dallas, Texas | The Adolphus Hotel 33 UNCTION NEELY P Center, The Adolphus has been a BRYAN -F RE P RESTROOM CLASSROOM CLASSROOM CEILING Center, The Adolphus has been a ROOM NAME SQ. FT. DIMENSIONS THEATER 18’-2/6” 18’-3/6” U-SHAPE CONFERENCE RECEPTION BANQUET HEIGHTS meeting planner’s dream since its gilded DAVID G. BURNET 989 23’ X 43’ 110 30 50 35 40 90 80 8’4” COAT RESTROOM CLASSROOM CLASSROOM CEILING ANSON JONES 1305 59’9” X 19’8” 150 46 70 45 54 150 120 7’11” ROOM ROOM NAME SQ. FT. DIMENSIONS THEATER 18’-2/6” 18’-3/6” U-SHAPE CONFERENCE RECEPTION BANQUET HEIGHTS SECTION A 380 19’2” X 19’8” 24 10 16 12 18 30 30 7’11” RESTROOM meeting planner’sdoors first dreamopened sincenearly itsa century gilded ago. SECTION B DAVID G. BURNET435 22’ X 19’8”989 60 23’ X 43’ 20 110 30 3024 2450 4035 50 40 7’11” 90 80 8’4” COATSECTION C 490 18’7” X 26’5” 60 20 30 15 24 40 40 7’11” ANSON JONES 1305 59’9” X 19’8” 150 46 70 45 54 150 120 7’11” ROOMDAN MOODY 1222 23’6” X 52’ 110 40 60 35 40 100 80 8’ SECTION A 380 19’2” X 19’8” 24 10 16 12 18 30 30 7’11” RESTROOMPAT MORRIS NEFF 1044 43’6” X 24’ 110 40 60 35 40 100 80 8’10” SECTION B 435 22’ X 19’8” 60 20 30 24 24 40 50 7’11” doors first opened nearly a century ago. DIRECTORS 282 23’7” X 12’ N/A N/A N/A N/A 14 N/A N/A 8’10” EXECUTIVE SECTION C 322 23’2” X 13’10”490 N/A18’7” X 26’5”N/A 60 N/A 20N/A 1430 N/A15 N/A 24 8’10” 40 40 7’11” BOARD DAN MOODY 263 19’5” X1222 13’6” N/A23’6” X 52’ N/A 110 N/A 40 N/A 860 N/A35 N/A 40 8’10” 100 80 8’ PRESIDENTS 294 24’1” X 12’3” N/A N/A N/A N/A 12 N/A N/A 8’10” PAT MORRIS NEFF 1044 43’6” X 24’ 110 40 60 35 40 100 80 8’10” SAM HOUSTON 1315 54’10” X 24’ 100 46 70 45 54 150 100 8’10” DIRECTORS 282 23’7” X 12’ N/A N/A N/A N/A 14 N/A N/A 8’10” SECTION A 408 17’ X 24’ 30 12 20 12 18 20 30 8’10” EXECUTIVE 322 23’2” X 13’10” N/A N/A N/A N/A 14 N/A N/A 8’10” SECTION B 504 21’ X 24’ 30 12 20 12 18 40 40 8’10”
CLASSROOM CLASSROOM SECTION C BOARD 403 16’10” 263CX EILING24’ 19’5”30 X 13’6”12 N/A 20 N/A12 N/A18 40 N/A 30 8 8’10” N/A N/A 8’10” ROOM NAME SQ. FT. DIMENSIONS THEATER 18’-2/6” 18’-3/6” U-SHAPEJAMES C AONFERENCELLREDPRESIDENTS RECEPTION 289B ANQUET 17’ X 17’2”294HEIGHTS 24’1”25 X 12’3”10 N/A 15 N/A12 N/A14 30N/A 20 12 8’10” N/A N/A 8’10” W. L EE O’DANIEL 361 18’11” X 19’ N/A N/A N/A N/A 10 N/A N/A 9’4” SAM RAYBURN 2200 44’ X 50’ 280 100 150 60 54S AM HOUSTON 250 200 131510’ 54’10” X 24’ 100 46 70 45 54 150 100 8’10” SECTION A 1100 22’ X 50’ 140 46 70 36 36 120 100 10’ SECTION A 408 17’ X 24’ 30 12 20 12 18 20 30 8’10” SECTION B 1100 22’ X 50’ 140 46 70 36 36 120 100 10’ JOHN NEELY BRYAN 826 29’ X 28’6” 90 26 40 28 24S ECTION B 50 50 50410’ 21’ X 24’ 30 12 20 12 18 40 40 8’10”
CLASSROOM CLASSROOM SECTION C 403 16’10” CX EILING24’ 30 12 20 12 18 40 30 8’10” ROOM NAME SQ. FT. DIMENSIONS THEATER 18’-2/6” 18’-3/6” U-SHAPEJAMES C AONFERENCELLRED RECEPTION 289B ANQUET 17’ X 17’2”HEIGHTS 25 10 15 12 14 30 20 8’10”
SAM RAYBURN 2200 44’ X 50’ 280 100 150 60 W. L EE O’D 54ANIEL 250 361 200 18’11” X 19’10’ N/A N/A N/A N/A 10 N/A N/A 9’4” SECTION A 1100 22’ X 50’ 140 46 70 36 36 120 100 10’ SECTION B 1100 22’ X 50’ 140 46 70 36 36 120 100 10’ JOHN NEELY BRYAN 826 29’ X 28’6” 90 26 40 28 24 50 50 10’
notes:
34 EUCG Fall 2013 Conference & Workshop notes:
September 22 – 25, 2013 | Dallas, Texas | The Adolphus Hotel 35 SAVE THE DATE Future Meetings
April 13 – 16, 2014 Westin Tampa Harbour Island
September 21 – 24, 2014 Hilton Riverside New Orleans
April 12 - 15, 2015 Hilton Nashville Downtown