DISABLED ACCESS WHHO OW EW AREE ARE All services are provided in buildings that have been designed for wheelchair access and all consulting rooms ABOUT US are on the ground floor and have access to a disabled toilet. Greenwich Health is a GP Federation jointly owned by all Greenwich ZERO TOLERANCE POLICY practices, providing services at scale to PATIENT all Greenwich residents registered with We follow the NHS policy of Zero Tolerance to staff a GP. We are dedicated to providing INFORMATION abuse or acts of violence within our services (verbally, innovative services that support health physically or in threatening manner). Anyone found in and wellbeing, are easy to access and LEAFLET breach of this policy will be reported to their practice. open to all.
PERSONAL HEALTH CONTACT US INFORMATION Greenwich Health Ltd Patient information is treated with strict confidentiality Ferryview Health Centre and respect by all members of staff. 25-27 John Wilson Street, Woolwich
London, SE18 6PZ COMMENTS / SUGGESTIONS COMPLAINTS www.greenwich-health.com
We value and respect your opinion at Greenwich [email protected] Health. Your input helps us to improve and develop our service. If you have any suggestions, please submit greenwichhealthuk them to our Hub receptionist or send them to us directly through the Greenwich Health website. greenwichhealth
Complaints can be made by post to our Head Office or OUR PARTNERS via email: [email protected]
For marketing and engagement suggestions please email our Engagement Officer Anna Naniewicz: [email protected] LIVE WELL- SMOKING ADVICE
OUR LOCATIONS GREENWICH HEALTH About this service: Free and flexible quit smoking support that fits around Greenwich resident’s ELTHAM HUB / LIVE WELL CENTRE personal needs and day-to-day living. SERVICES
ELTHAM COMMUNITY HOSPITAL Patients registered with a Greenwich GP can book an How to book/cancel: 30 Passey Place, London SE9 5DQ appointment with the following services: Contact your Practice Monday to Friday: 4pm - 8pm Call the Live Well Line: 0800 470 4831 Saturday: 8am - 8pm Sunday: 8am -8pm GP ACCESS HUBS LIVE WELL - LONG ACTING THAMESMEAD HUB About this service: 4 GP Hubs in Greenwich to allow everyone registered with a GP 7 days a week access REVERSIBLE CONTRACEPTION THAMESMEAD HEALTH CENTRE (evenings and weekends) for minor and acute care. 4-5 Thames Reach, London, SE28 0NY About this service: Free Long Acting Reversible Monday to Friday: 4pm - 8pm How to book/cancel: Contraception for all female Greenwich residents: Saturday: 8am - 8pm Sunday: 8am -12pm Contact your Practice implants and coils insertion and removal only. Contact NHS 111 (when your practice is closed) Cancel on the Greenwich Health website How to book/cancel: GREENWICH HUB Contact your Practice THE BURNEY STREET PRACTICE NURSE DRESSING CLINICS Call The Live Well Line: 0800 470 4831 48 Burney Street, London SE10 8EX About this service: Available to Greenwich Patients Tuesday: 4pm - 8pm Thursday: 4pm - 8pm GREENWICH SEXUAL with prescribed wound dressings. Available on Saturday: 8am - 12pm weekdays and weekends at GPAH locations. HEALTH CLINIC
CHARLTON HUB Opening Times: About this service: Free and confidential STI testing Monday: 8am - 12pm (Charlton) FAIRFIELD HEALTH CENTRE and advice, free condom walk-in service available to Tuesday: 4pm - 8pm (Greenwich) 43 Fairfield Grove, London SE7 8TE everyone. Wednesday: 2pm - 6pm (Eltham) Monday: 4pm - 8pm Wednesday: 4pm - 8pm Thursday: 1pm - 5pm (Charlton) How to access: Friday: 4pm - 8pm Friday: 10am - 2pm (Thamesmead) Open as a Walk-in service at our Eltham Hub
Sat: 8am - 12pm (Eltham, Greenwich, Thamesmead) Saturday 9am - 12pm LIVE WELL CENTRE Sun: 8am - 12pm (Eltham, Thamesmead) For more information please visit sexual health MANOR BROOK MEDICAL CENTRE How to book/cancel: website: www.greenwichsexualhealth.org 117 Brook Lane SE3 0EN Contact your practice to book & cancel on our website
DIABETES 3TT SERVICE LIVE WELL CENTRE VIDEO CONSULTS - Q doctor THE PLUMSTEAD HEALTH CENTRE About the service: Available to Greenwich patients About this service: Residents registered with a Tewson Road SE18 1BH with diabetes that need support to improve their GP can see a doctor online for certain conditions. HbA1c (long term diabetes blood result) cholesterol LIVE WELL CENTRE How to book: and blood pressure. To register, download the Q doctor app and follow ROYAL ARSENAL MEDICAL CENTRE the instructions to confirm your identity Referral criteria: Recent HbA1c over 75mmol/mol 21 Arsenal Way SE18 6TE To book, choose appointment type then follow the Registered with Greenwich GP
instructions.