SERVICES for OPERATORS Group Rates/Discounts | Meal Voucher Program | Tour Planning PIER 39 Savings Fun Pack | FAM Tours

THIS IS YOUR OFFICIAL PIER 39 REFERENCE GUIDE, A TOOL CREATED TO ASSIST YOU AND YOUR CLIENTS WHEN PLANNING A VISIT TO PIER 39.

For more information, please contact the PIER 39 Tourism Development Department.

SERVICES FOR OPERATORS Group Rates/Discounts | Meal Voucher Program | Tour Planning PIER 39 Savings Fun Pack | FAM Tours

P.O. Box 193730 | San Francisco, CA 94119-3730 | PIER39.COM | 415.705.5500 WELCOME TO THE SAN FRANCISCO WATERFRONT From amazing views and a sea of sea lions to chowder bread bowls and California wines, a visit to San Francisco starts at PIER 39. Kick off your visit by exploring two levels of dining, entertainment, shopping and attractions, all surrounded by unbeatable views of the city and the bay. Take it from the world famous sea lions: a visit to San Francisco starts at The PIER. DISCOUNTED SHOPPING The PIER 39 Savings Fun Pack contains discounts and special offers from participating PIER 39 restaurants, shops and attractions. The Savings Fun Pack is a fantastic added-value for your clients visiting PIER 39. They are always free and can be shipped to you at no additional cost. We can also create a customized voucher for your clients that are redeemable for a Savings Fun Pack at the California Welcome Center. This voucher is also available in a variety of languages. To order a supply of Savings Fun Packs, please email [email protected] or call 415.705.5530.

MEAL VOUCHER PROGRAM For on-the-go groups looking for a quick meal alternative, choose the PIER 39 Pre-Paid Meal Voucher Program. Voucher programs are valid for groups of 10 or more. Custom programs including additional restaurant options and price points are available. Payment must be received by PIER 39 fourteen (14) days prior to arrival date. Upon payment, vouchers will be delivered or mailed to your speciﬁ ed location. Menus and prices are subject to change. Visit pier39.com/mealvouchers or email [email protected] for menu options and to order meal vouchers for your upcoming group.

CALIFORNIA WELCOME CENTER The California Welcome Center is the ofﬁ cial State of California Visitor Information Center for the San Francisco Bay Area. The Center’s staff will be happy to assist you with your travel needs. The Center provides luggage storage, tour bookings, hotel reservations, phone charging stations, and wheelchair and stroller rentals. Tickets to local performances and attractions can also be purchased at the California Welcome Center. For more information, visit visitcwc.com or call 415.981.1280. WHAT’S NEW

DOUGHP -Cookie Dough Bar The California Welcome Center DOUGHP Cookie Dough is scooping up edible, bake-able Celebrating their 20th Anniversary, the California Welcome and ridiculously tasty cookie dough, offering a rotating Center has moved into a brand new space adjacent to variety of yummy ﬂ avors and fun toppings! Can’t ﬁ nish their previous location. Stop by the new space to redeem the helping? The dough is shelf-stable for up to one week vouchers for Fun Packs, get information about PIER 39, San or take it home and pop it in the oven for a fresh baked Francisco and the State of California. The Welcome Center cookie! DOUGHP also serves fresh-brewed illy coffee & is newly in partnership with San Francisco Travel, the experts espresso drinks. They are located right next to Crab House on all things San Francisco! on the second level of PIER 39.

Brand New Private Dining Opportunities PIER 39 is proud to announce the opening of two private dining rooms within two of our restaurants. The newly remodeled Hard Rock Cafe has a private dining room with a capacity of 60 seated or 120 standing guests. The room can be booked through Emilie Fauquet, who can be reached at [email protected]. Bubba Gump Shrimp Co. is also excited to announce a new private dining room, also with a capacity of 60 seated or 120 standing guests. To inquire about the new room or group dining at Bubba Gump Shrimp Co., please contact Mara Hines at [email protected].

COMING SOON

The Flyer – San Francisco Get ready to see San Francisco like never before on PIER 39’s newest attraction, The Flyer – San Francisco, opening in Fall 2017. Recently named one of the most anticipated attractions in the United States by USA Today, The Flyer is the world’s first 3D “flying theater.” Guests are taken on an exhilarating ride through and above the sites and sounds of San Francisco. Soar over the city and its’ most famous landmarks including the Golden Gate Bridge, Alcatraz Island, Coit Tower, Chinatown and PIER 39, all without ever leaving the state-of-the-art theater, equipped with a massive movie screen and the newest 3D technology. For more information, visit pier39.com. MAP

N San Francisco Bay Alcatraz

Golden Gate Bridge

Bay End Hana Zen M Japanese Grill O2 Bubba Gump Shrimp Co. Restaurant O2 Chart House O2 L Players Sports Grill K & Arcade/Luau Lounge Street Performers Luigi’s Pizzeria O2 Carousel Stage 7D Experience San Francisco J Carousel Wines of California Sea Lion Center 2 O Wine Bar Magowan’s Infinite World Famous I N Sea Lions H Mirror Maze O2 K-Dock

Adventure Cat Sailing Charters J-Dock G O Beer 39 O2 Swiss Louis West Marina Musical Stairs East Marina Italian & Seafood Restaurant O2 F Mango’s Taqueria & Cantina O2 2 Pier Market Mid- SOLVE IT! Think Out of the Box Play AreaO Seafood Restaurant PIER Water Taxi to E P Forbes Island I-Dock Boat Rides Ticket Booth Wine Tasting on the Bay Blue & Gold Fleet Ticket Booth I-Dock D Frequent Flyers Bay Cruises Crab House 2 O RocketBoat San Francisco C ACsailingSF California Welcome Center 2 Whale Tours Ticket Booth Blazing Saddles O O B-Dock Bike Rentals & Tours Fog Harbor Fish House 2 O San Francisco Wipeout Bar & Grill Hard Rock Cafe Water Taxi B B-Dock Eagle Cafe 2 Bay Voyager O C-Dock San Francisco O PIER 39 Information Whale Tours Booth Pier 41 B-Dock A Q Musicians £ R Aquarium of the Bay

West Park Security Taxis Entrance Plaza Tour Buses/ Hop-On, Hop-Off E-Line & F-Line & Amtrak Westbound Stop East Park

PIER 39 The Embar cadero Parking Garage Walkway to PIER 39 Level 2

Powell Street Powell Beach Street

LEGEND Currency E-Line & F-Line Eastbound Stop ATMs Escalators Telescopes Telephones TTY £ Exchange

Wheelchair Located Lift Elevators Information Restrooms Parking Garage on Level 2 ATTRACTION DIRECTORY 7D Experience/ Blazing Saddles Bike Rentals Players Sports Grill & Arcade Laser Maze Challenge and Tours James Hutton, Owner Clayton Hill, Group Sales & Marketing Lauren Sailor, [email protected] [email protected] Marketing & Events Coordinator 415.981.6300 510.207.3917 [email protected] Trudy Whitney, Sales & Events Manager 7dexperience.com 415.202.8889 [email protected] blazingsaddles.com 415.235.4309 Experience the thrill of a roller coaster playerssf.com and the excitement of an interactive 3D Bike the Golden Gate Bridge to Sausalito shooting gallery, all without leaving your and Tiburon and return to San Francisco Players Sports Grill & Arcade is non-stop seat. via a Blue & Gold Fleet ferry! It’s easy fun! Featuring DIRECTV satellites on 35 7D Experience’s Laser Maze Challenge: pedaling on the new and scenic National HDTVs and 200+ sports channels plus Race through a web of laser beams, all Park Bike Path from Fisherman’s Wharf to 85 arcade games and 30 beers from while trying to hit the most targets. the Golden Gate Bridge. around the world. The game is always on at Players. ACsailingSF Blue & Gold Fleet / RocketBoat Warren Allan, Group Sales & Marketing Dennis Swayne, City Sightseeing San Francisco [email protected] Business Development Manager Jessica Rebstock, 619.630.6383 dennis@blueandgoldfl eet.com Director of Sales and Marketing acsailingsf.com 415.705.8290 [email protected] Madeleine Villar, 415.440.8687 Experience the thrill and excitement of sailing Business Development Executive city-sightseeing.us aboard the 85-foot, 20 passenger USA 76, mvillar@blueandgoldfl eet.com Challenger from the 2003 America’s Cup. 415.705.5588 City Sightseeing offers various multi- Tanya Baker, lingual Hop-On Hop-Off Tours with Adventure Cat Sailing Charters Special Events & Group Sales Manager unlimited use for 24 hours, 48 hours or Charlie Bogue, tanya@blueandgoldfl eet.com 72 hours. Furthermore, they offer deluxe Charter & Marketing Director 415.705.8249 tours to the Wine Country, Monterey and Yosemite as well as various discounted [email protected] blueandgoldfl eet.com sightseeing packages. 415.777.1630 rocketboatsf.com adventurecat.com Enjoy picturesque views of landmarks like San Francisco Whale Tours Alcatraz, the Golden Gate Bridge and the Sunset sails and afternoon Bay Cruises on Joe Nazar, Owner/Captain City skyline from on board a Blue & Gold Adventure Cat are the perfect way to see [email protected] Fleet vessel. Climb aboard RocketBoat the San Francisco city skyline and Alcatraz 415.706.7364 for the ultimate high-speed adventure. Island. Amazing views await when you sanfranciscowhaletours.com RocketBoat operates May through October. sail under the Golden Gate Bridge. Venture into the Gulf of the Farallones Aquarium of the Bay The Flyer National Marine sanctuary aboard Cathy Tolentino, Clayton Hill, Group Sales & Marketing the 65-foot catamaran in search of the largest marine species on earth! Director of Sales & Marketing [email protected] Learn about marine life from an expert [email protected] 510.207.3917 naturalist while scanning the horizon for 415.262.4723 The Flyer is the world’s fi rst 3D “fl ying whales, dolphins, sea turtles, sharks and aquariumofthebay.org theater.” Guests are taken on an many other marine species. exhilarating ride through and above the Experience the magic of San Francisco the city and its’ most famous landmarks. Wine Tasting on the Bay Bay at Aquarium of the Bay. Located at the water’s edge, 20,000 local sea Melissa McDowell, Owner Magowan’s Infi nite Mirror Maze creatures await you. [email protected] Thomas Magowan, Owner 415.859.7052 Bay Voyager [email protected] winetastingonthebay.com 415.834.1122 Charles Jennings, Owner & Captain Enjoy a Wine Country experience without [email protected] Navigate the infi nite hallways, endless leaving the city aboard the Bay’s fi rst and 510.542.4200 circles and dead-ends of the most only fl oating wine-tasting room. Ninety- bayvoyager.com fascinating maze in San Francisco. Strobe minute voyages around the Bay include and black lights combined with popular four tastes of California wines and light Take in many of the Bay’s most famous rock music make this an unforgettable snacks. sights including Alcatraz, the Golden experience. Gate Bridge, the Ferry Building and more from aboard this rigid infl atable vessel. RESTAURANT DIRECTORY Bubba Gump Shrimp Co. Hana Zen Japanese Grill Players Sports Grill & Arcade/ Mara Hines, Sales Manager Angie Louie, Owner Luau Lounge [email protected] [email protected] James Hutton, Owner 415.781.4867 415.421.8822 [email protected] bubbagump.com hanazenrestaurant.com 415.981.6300 Capacity: 481 Capacity: 165 Trudy Whitney, Sales & Events Manager Menu Specialties: Boiled shrimp, fried Menu Specialties: Sushi nigiri, sushi [email protected] shrimp, BBQ shrimp, coconut shrimp and rolls, special rolls (Rainbow Roll, 415.235.4309 favorites like“Bucket o’ Boat Trash.” Hana Zen Roll), yakitori and sashimi. playerssf.com Capacity: 500 Chart House Hard Rock Cafe Menu Specialties: The Club Burger, clam Stanley Howard, Emilie Fauquet, chowder from scratch, the French Dip, Director of Group Dining Sales & Marketing Manager San Francisco Cobb Salad, and more. [email protected] [email protected] 415.434.4424 415.956.2013 Luau Lounge: Be sure to visit the Luau chart-house.com hardrockcafe.com Lounge, San Francisco’s only waterfront tiki bar. Capacity: 422 Capacity: 280 Menu Specialties: Clam Chowder, Mac Menu Specialties: Hard Rock Cafe’s Swiss Louis Italian & Seafood Nut Mahi, Wicked Tuna, Slow-Roasted legendary angus beef cheeseburger, Restaurant Prime Rib, Live Maine-Lobster and hickory smoked BBQ ribs and the Dungeness Crab. always-popular Kid’s Menu. Ryan Moran, General Manager [email protected] Crab House at PIER 39 Luigi’s Pizzeria 415.421.2913 swisslouis.com General Mgr. & Events Coordinator Dan Hawkins, General Manager [email protected] [email protected] Capacity: 325 415.434.CRAB 415.433.0400 Menu Specialties: Cioppino, linguini with crabhouse39.com luigispier39.com fresh clams, prawns sautee and chicken parmigiana and fresh Dungeness crab. Capacity: 120 Capacity: 125 Menu Specialties: Pizza, pasta, salad, Menu Specialties: Killer crab, crab Wipeout Bar & Grill alfredo, crab enchilada, crab appetizers, beer and wine. Jane O’Donnell, Group Coordinator chowder and crab angel hair lasagna. Mango’s Taqueria & Cantina [email protected] 415.982.5872 Eagle Cafe General Manager wipeoutbarandgrill.com Wally Parker, Owner [email protected] [email protected] 415.434.5000 Capacity: 150 Karen Parker, Co-Owner mangoscantina.com Menu Specialties: Seafood selection, [email protected] tacos, burritos, pizza, pasta, hamburgers, Capacity: 90 sandwiches and salads. 415.433.3689 Menu Specialties: Tacos, burritos, eaglecafe.com enchiladas, carnitas, carne asada and Capacity: 120 more. Menu Specialties: Dungeness crab omelettes, triple layer french toast with Pier Market Seafood Restaurant fresh fruit, seafood platters, fi sh & chips, Corporate Sponsors pastas and steaks and chicken dishes. Jane O’Donnell, Group Coordinator [email protected] Fog Harbor Fish House 415.982.5872 piermarket.com Jane O’Donnell, Group Coordinator [email protected] Capacity: 200 415.982.5872 Menu Specialties: Award-winning clam fogharbor.com chowder, mesquite-grilled fresh fi sh and meats. Capacity: 220 Media Sponsors Menu Specialties: Fresh seafood and meats, steak and lobster, garlic roasted crab and award-winning clam chowder.