Guide to Services Links and Resources for Health and Wellbeing 2! ! ! ! ! Health!is!a!state!of! complete!physical,! mental!and!social! wellbeing!and!not! merely!the!absence! of!disease!or! infirmity! ! ! ! (World'Health'Organisation)' ! ! ! ! 3! Guide to Services Links and Resources For Health & Wellbeing
Contents ! Introduction - Keeping Well 4 - 7
Emergency and Crisis Contacts 8 - 19
Who’s Who in the Community Mental Health Service 20 - 28
'Self Help Resources and Websites 29 - 42
Local Services and Agencies 43 - 68
List of Local Directories 69 - 73
Information on Local Groups and Activities 74 - 86
Index 87 - 94
Survey
This is for You - Relaxation CD
4!
1. Eat a balanced diet and drink sensibly: Improving your diet can protect against feelings of anxiety and depression. 2. Maintain friendships: Just listening and talking to friends who are feeling down can make a huge difference. So make sure your devote time to maintaining your friendships both for their sake and your own. 3. Maintain close relationships: Close relationships affect how we feel - so nurture them and if there is a problem within a relationship, try and resolve it. 4. Take exercise: The effects of exercise on mood are immediate. Whether it is a workout in the gym or a simple walk or bike ride, it can be uplifting. Exercise can also be great fun socially. 5. Sleep: Sleep has both physical and mental benefits. Physically it is the time when the body can renew its energy store but sleep also helps us to rebuild our mental energy. 6. Laugh: A good laugh does wonders for the mind and soul. 7. Cry: It is good to cry. Even though it may feel terrible at the time, a good cry can release pent up feelings, and people often feel better afterwards. 8. Ask for help when you need it: The longer you leave a problem, the worse it will get. Don't be scared to ask for help from a family member, friend or professional. 9. Make time for you: Do you sometimes feel like you have no time for yourself? Make time for your hobbies and interests. 10. Remember, work isn't everything: Ninety one million working days a year are lost to mental ill-health in the UK so maintain a balance between work and other interests. 5! Introduction
Welcome to the Directory for Health and Wellbeing signposting you to Services and Resources in Argyll & Bute.
This directory has been produced as part of the modernisation of mental health services in Argyll & Bute to aid front line staff and members of the public in finding out relevant information on what resources are available in their area to support people to get well, be well and stay well. Overall, our objective is to promote mental wellbeing and prevent mental ill health.
Where people do become unwell we are designing the services to promote independence and recovery.
‘There is no such thing as good health without good mental health’
Awareness of the importance of Mental Health and Wellbeing is essential in order to recognise and protect our own mental health and that of friends and loved ones.
There are many factors that influence our mental health and wellbeing, life has its ups and downs. When things are going well for us, most of us feel mentally and emotionally well.
Everyday set backs, long term illness, bereavement, separation, caring for someone, unemployment, family, housing and money problems are just a few examples that can cause us to feel anxious, stressed or depressed. 6!
It is a well-known fact that 1 in 4 people will experience a period of mental health problems at any time during their life.
We are all individuals. We all think and behave in our own way and react differently to stresses and strains. Sometimes it can be hard to deal with things, but with the right help, support and understanding it can be easier to cope with the difficult times. Remember, you are not alone.
This directory aims to signpost the reader to the support that is at their doorstep.
Good mental health can bring a healthier lifestyle, better relationships and greater satisfaction at work and at home.
For comments, additions and updates to this directory, please email [email protected]
The most updated version of this directory can be downloaded electronically from the following website: www.nhshighland.scot.nhs.uk/CHP/ArgyllandBute
You can pick up a copy at your health centre, or local library.
Thanks and appreciation is given to all participating agencies and individuals for their contributions to this directory. 7! ! !
! ! 8!
Crisis Contacts
Emergency Phone Numbers
Crisis Website Addresses 9!
Crisis Contacts Emergency Services 999 NHS 24 08454 24 24 24
Breathing Space 0800 83 85 87 (24 hours at weekends, Fri–Mon 6pm–6am and Mon–Thurs 6pm–2am)
Samaritans 08457 90 90 90
SANEline 0845 767 8000 (6.00 – 11.00 pm)
Child Line 0800 11 11 Domestic Abuse Helpline 0800 027 1234 Rape Crisis Scotland 08088 010 302 (6.00pm – Midnight)
(All the above services are open 24 hours a day except where stated otherwise.) 10!
My Crisis Contacts
Name Number
Notes: 11! Planning for an Emergency or Crisis
It’s always best to plan for an emergency or crisis when you’re not actually in the middle of one.
Things to think about are:
Who would support me if I had an emergency or crisis
Do I have their contact numbers
If I have to be away from home, who would water my plants, look after my pets, cancel my paper, empty my fridge, collect my post etc.
Some examples could be your neighbour, a family member, a support worker, a minister or spiritual advisor etc.
It can also be useful to have numbers at hand for domestic emergencies such as burst pipes, gas leaks, electricity, police etc. You will find them in your local phone directory.
There is some space under “My Crisis Contacts” for contact numbers and you may find it helpful to fill them in now on the previous page. 12! The next pages describe some of the emergency services in more detail. NHS 24
Tel: 08454 24 24 24 Website: www.nhs24.com If you are feeling ill now, contact your GP. If you're ill when your doctor's surgery is closed and you feel it can't wait until it re-opens, call NHS 24 on 08454 24 24 24. Calls are charged at local rate. The website www.nhs24.com provides comprehensive up- to-date health information and self care advice for people in Scotland. Breathing Space Tel: 0800 83 85 87 (24 hours at weekends, Fri - Mon 6pm - 6am and Mon - Thurs 6pm - 2am)
Website: www.breathingspacescotland.co.uk
Breathing Space is a free, confidential phone and web based service for people in Scotland experiencing low mood, depression or anxiety. They are here in times of difficulty to provide a safe and supportive space by listening, offering advice and information. 13! “It is our belief and hope that by empowering people they will have the resources to recover.” Visit their website for information on self help and many links to subjects of interest. Samaritans
Contact: Chris P.O. Box 9090 Stirling FK8 2SA Tel: 08457 90 90 90 Email: [email protected] Website: www.samaritans.org Samaritans provide confidential non-judgmental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those, which could lead to suicide. Volunteers offer support by responding to phone calls, emails and letters. Alternatively people can drop in to a branch to have a face to face meeting. SANEline
Tel: 0845 767 8000
Website: www.sane.org.uk!
SANEline is a national out-of-hours telephone helpline offering emotional support and information for people affected by mental health problems. 14! Anyone who is worried about their own mental health, or have concerns about a family member, friend or acquaintance can access this service.
No matter which part of the UK you are calling from, the cost from a landline is the same as a local call. The cost of calling from a mobile may vary and will depend on your network provider.
Childline You can contact ChildLine about anything. No problem is too big or too small. Whatever your worry it's better out than in.
There are several different ways you can get in touch with us: By calling us on our help line: 0800 11 11 By looking at our website for 1-2-1 chats, emailing and other information that cause you concern. www.childline.org.uk! ! !
Parentline 0800 028 2233 www.parentingacrossscotland.org
Information and support for parents in Scotland.
15!
Domestic Abuse Helpline
National Helpline 0800 2000 247 or call us on freephone number 0800 027 1234 - free from landlines and mobile phones.
Womans Aid runs a website and helpline in partnership with Refuge You will find information and help on www.refuge.org.uk
Rape Crisis Helpline
Phone free any day between 6pm and midnight on 08088 01 03 02
Local contact: 01369 700 800
Our helpline offers free and confidential support and information. It is for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support.
The helpline has a minicom service for deaf or hard of hearing people. We can arrange for language interpreters if your first language is not English. www.ab-rc.org.uk 16!
Drugs Information and Helplines
National Helpline: Tel: 0800 77 66 00 www.talktofrank.com/emergency-help
Most people don’t use drugs and even amongst those that do, emergencies are rare. But no one can be certain how drugs will affect them so there’s always the risk that they’ll have a bad time, fall ill, hurt themselves or even worse.
This website tells you what you need to know should you ever have to help a friend or relative who’s having a bad reaction to a drug. This is also a useful website to find out more if you are worried about someone you know who takes drugs or want to find out more about the effects of drugs on your health. Know the Score Drugs Helpline
Tel: 0800 587 587 9 www.knowthescore.info
17!
Do you have a friend or a loved one who takes drugs? Maybe you don’t want to confront them, you’re not sure what to say or how to get them help. There are a range of people you can talk to and services available that offer support. They are there to listen to your concerns, be it about yourself, or someone you know.
The Know the Score Helpline on 0800 587 587 9 can offer support about how to address drug issues with friends or loved ones and getting advice will give you confidence in talking to that person.
Victim Support Help Line
Tel: 0845 603 9213 8.00 am - 8.00 pm http://www.victimsupportsco.org.uk
Victim Support Scotland is the lead voluntary organisation in Scotland helping people affected by crime. It provides emotional support, practical help and essential information to victims, witnesses and others affected by crime. The service is free, confidential and is provided by volunteers through a network of community based victim and youth justice services and court based witness services.
18! Other Helpline Numbers
Dementia Helpline 0808 808 3000 (24hrs a day) Cruise Bereavement Care 0845 600 22 27 Scotland
Drinkline Scotland 0800 7 314 314 National Drink Line 0800 917 8282 (24hrs a day) Scottish Families 08080 10 10 11 Affected by Drugs
National Missing Persons 0800 700 740 Helpline (24hrs a day)
Hopeline UK 0800 684 141 (Young people suicide prevention) Mon - Fri 10am - 5pm & 7pm - 10pm Weekends 2pm - 5pm The Line 0800 88 444 (for young people living away from home)
GATEPOST 0300 111 4166 This is the first listening and confidential support service dedicated to the farming and land-based community in Scotland. 19!
My own Support and Helplines
Name Number / Web Address
!
There are more web based support and self-help sites listed in this directory under the various headings. (See Index for page numbers.) ! 20!
Who’s Who in the Community Mental Health Service
21!
You Are Not Alone ! Remember that when you are feeling anxious or depressed, you are not alone. There is a host of opportunities and services to support you to Get well, Be well and Stay well It is important that you find a way of dealing with common mental health and emotional problems that is suitable for you with the right kind of support.
Our vision is to deliver services to individuals and their families in their local community, to enable recovery from mental ill health and promote wellbeing.
The mental health service’s aim is to support people who suffer from mental ill health to recovery in order to live a fulfilling live.
Seeking help is the first stage of dealing with distress, and those problems which seem insurmountable can often be dealt with very easily in the right hands.
Some problems may be more difficult and may take longer to unravel. But it is important to remember that there are people who will have experienced similar difficulties to you and there will be people who can help. The information in this directory may provide you with a guide to help you to find the right support or to help yourself.
The following pages describe what services are available through your community mental health service, what the referral routes are and some common mental health problems. The next chapter highlights web links and self help materials that have been developed with you in mind. 22! The Journey
A referral to a Primary Mental Health Worker (PMHW) could be made as a result of a visit to your GP or contact with a professional. During the consultation with the PMHW a plan of action is agreed between you depending on the nature, duration and severity of the problem. There are various options such as offering information, some face- to-face or group work or a referral to further relevant psychological support:
Sometimes a referral to a specific agency such as a Citizens Advice Bureau, a Housing Officer, Carers’ Centre or a specific counselling or advocacy service may be the most appropriate route. Sometimes it is about finding out about what’s happening in your community and how you can become involved in something that interests you.
Many local agencies are connected to the recently launched Argyll & Bute Advice Network (ABAN), which offers a confidential help and referral route of support between various agencies and services.
Guided Self Help Workers will help you to access materials on the web, CD form, books or to self help and support groups, help lines, IT access, literacy, leisure activities or any other community based programmes, 23! complementary therapies, relaxation, local activities, specific support agencies etc.
Talking Therapies such as Cognitive Behavioural Therapy, or CBT, aim to change patterns of thinking or behaviour that are behind people's difficulties, and so change the way they feel. There are CBT Practitioners available in each area.
CPNs (Community Psychiatric Nurses) support people with long term and more severe mental health problems and are often complemented by a Psychologist who offers counselling and coping skills or a Psychiatrist who can prescribe and assess the effectiveness of drug therapy and review a diagnosis.
Link Clubs support people with long standing mental health problems. A Link Club is a place where you can be yourself and feel safe in the company of people who understand how you feel. All link clubs have Mental Health Support Workers who also provide support with the daily tasks of life. Some link clubs accept self referrals, but most work with referrals from the Community Mental Health Teams.
Peer Support Workers are trained members of the staff team with personal experience of mental illness. They bring a unique perspective and set of skills to working with service users. Peer Support workers also help address misconceptions and prejudices about people with a diagnosis of mental illness and inform 'professional' thinking around mental health services design and delivery. There are peer support workers in some areas in Argyll & Bute.
24!
How to get in touch with the service ' Name of Service Contact
Your own GP Tel No ……………………..…. or local Health Centre out of hours NHS 24 NHS 24 08454 24 24 24
Community Mental 01546 60 55 17 Bute Health Teams 9 am – 5 pm 01369 70 32 44 Dunoon
Alzheimers Service/ Community Social Work Dementia Team 01369 70 32 44
Social Work 0800 811 505 (Emergency Out of Hours service )
ACUMEN 0141 887 9103
Link Clubs 01700 50 5317 Rothesay for Peer support 01369 70 1594 98 Edward Street, Dunoon
25!
Alzheimer Scotland
FREEPHONE 0808 808 3000 Website: www.alzscot.org
Main Local contact: Jean Armitage Post Diagnostic Services Manager Dementia Resource Centre 16 East Clyde Street, Helensburgh G84 7PA Tel: 01436 678050 Mobile: 0771 777 4851 Email: [email protected] We provide local services all over Scotland for people with dementia and their carers. Our local services may include: Day centres providing the chance to socialise and enjoy activities and outings, and giving carers a break Home support services providing company and help to maintain skills and independence at home, while the carer is free to go out (sometimes this is also available overnight) Support groups for carers and for people with dementia Carer education helping carers learn more about the illness and how to cope One-to-one support through local link workers to help people with dementia and their families cope with the illness Welfare rights service Information and advice on a wide range of dementia related subjects 26! ACUMEN (Argyll & Clyde United in Mental Health) is a support network that enables mental health service users and carers in Argyll & Clyde to participate as equal partners in the development of services and the promotion of wellbeing and recovery. They hold regular events and gatherings that are organised by a local development worker based in Argyll & Bute.
FULL MEMBERSHIP of ACUMEN is open to mental health services users and carers (over the age of 18) who are residents of the Argyll & Clyde area, who have direct experience of mental ill health or who care or have cared for someone with mental health problems.
Contact: ACUMEN, Room 2015, Mile End Mill, 12 Seedhill Road, Paisley PA1 1JS Tel: 0141 887 9103 Email: [email protected]! Website: www.acumennetwork.org
Some other websites where you can find out more about mental health problems:
http://www.actionondepression.org http://www.bipolarscotland.org.uk http://www.samh.org.uk (Scottish Association for Mental Health) www.nhsinform.co.uk www.mind.org.uk www.dementiascotland.org
27!
What are mental health problems?
Feelings of depression, anxiety or confusion are normal responses to the ups and downs of modern life. A person is described as experiencing mental health problems when such feelings are so extreme s/he has difficulty carrying on everyday life.
Depression: It is commonplace to talk about ‘being depressed’. But depression defined by a doctor, as ‘clinical depression’ is a more severe version of this.
Anxiety states: Doctors describe chronic fear, tension and panic attacks as ‘anxiety states’. The condition is defined as an illness when it becomes an individual’s main experience and stops them getting on with everyday activities.
Eating disorders: Starving to the extent of severe, sometimes life threatening slimness is diagnosed as ‘anorexia nervosa’. Compulsive eating and vomiting is known as ‘bulimia nervosa’. Both behaviour patterns are often a way of coping with psychological or emotional problems.
Psychosis: Psychiatrists use the term ‘psychosis’ when someone is unable to distinguish clearly between what is real and what is imaginary, or what is external or internal to their own thought processes. 28!
Schizophrenia: The popular understanding of the term, as describing a Jekyll and Hyde split personality, is not true. Doctors use the term ‘schizophrenia’ to describe a state of mind in which people’s sense of their own identity, thoughts and perceptions go beyond the range of normal experience. People who hear voices, for example, or believe that they are being persecuted by other people may be diagnosed as having schizophrenia.
Bi-Polar disorder/Manic-depressive illness: Some people experience profound changes in their mood, which can switch from depression and lethargy to periods of elation and over activity. Doctors call this ‘bi- polar’ or ‘manic depression’. Some people may move from depression to elation and back in a week while others may go through this cycle once a year or less often.
Dementia: Dementia is caused by a slowly advancing form of brain damage, although the cause of this is often unknown. A person with dementia may become forgetful initially and extremely anxious and confused as the disease progresses. Twenty per cent of people over 80 suffer from dementia.
Alzheimer's disease: Alzheimer’s disease is the most common form of dementia, which is a group of symptoms associated with a decline in mental abilities, such as memory and reasoning.
29! ! !
Self Help Resources and Websites 30! Self Help Resources & Websites Local Face-to-Face Support
There is so much going on in each community that it would be impossible to write it all down in this directory.
Your library or local Volunteer Centre will be able to provide you with contact details of groups, local activities and community groups.
Your local library has a range of self help books available as well as a list of local addresses, directories and contact details of self help groups, local services and community groups and activities. Pop into your library to find out more about what is available in your area.
Your local Health Centre has a range of information leaflets about specific conditions and there are notice boards with posters and help lines. They often keep a supply of the Relaxation CD and the information booklet “Steps to Deal with Stress”, which is free on request. (You can also download or request a copy from the “Steps for Stress website” – see page 32 for details.) 31! The Internet
If you need help with access to the internet, your local Library or Community Centre has computers that can be booked out and they may offer drop-in sessions with support and training.
Alternatively a member of staff, a friend or Support Worker may be able to help you to access web based materials at a local drop in.
Are You New The Internet? ‘Once you’ve been shown how it works, you’d be surprised how easy it is and how it opens up a world of opportunity’
!
An Adult Literacy Worker or Volunteer Tutor may also be able to show you how to get started on the internet. 32! Web Based Resources www.stepsforstress.org
This is easily the most user friendly website with short video clips, freebies, quizzes, information, relaxation about stressing less and enjoying life more.
Well worth a look!
33! Online CBT based Sessions
and information http://glasgowsteps.com/home.php Welcome to the STEPS website. We are the NHS primary care mental health team in South East Glasgow.! Although based in Glasgow there is a really good self help and information section, so well worth visiting this site. This site will tell you all about common stress problems and give you some ideas on how best to tackle them.
Various problems are described in the 'Stress Wheel' you can see on this page.
!
! ! 34! ! www.livinglifetothefull.com Offers free life skills training based on a CBT model for people with anxiety and depression. There is a section for the general public and one for practitioners and support workers. Local Guided Self Help Workers can support people to use this website.
! http://www.livingcbt.com/freeselfhelp.html Free self help materials available in both word and pdf format. http://www.mindingyourhead.info/sites/default/file s/stress_leaflet.pdf Excellent booklet on how to deal with stress, which is downloadable. http://www.mind.org.uk/help/information_and_ad vice A website full of information and advice on mental health. www.moodjuice.scot.nhs.uk A Scottish mental health charity that provides a range of self help programmes on line. www.moodgym.anu.edu.au A free self help program to teach cognitive behavioural therapy skills to people vulnerable to depression and anxiety. 35! Counselling www.counselling-directory.org.uk A database of UK counsellors and psychotherapists, with information on their training and experience, areas of counselling covered, fees and contact details. Eating Disorders www.b-eat.co.uk This UK charity (formerly EDA UK) offers information and advice on eating disorders. Their website has a well-used and well-moderated discussion forum for people experiencing difficulties. They also run separate telephone helplines for adults and young people, a recorded information line and an SMS text information service. Self Harm www.selfharm.org.uk This site is a key information resource for young people who self-harm, their friends and families, and professionals working with them. Suicide http://www.chooselife.net Don't try to cope alone… Call one of the help lines under “Crisis Contacts” in this guide. 36! Drugs and Alcohol www.knowthescore.info
Clear, up-to-date information and advice on all kinds of drugs and drug-related problems. www.talktofrank.com Talk to Frank provides confidential and honest information on drugs. They operate a 24 hour phone line and email service 365 days of the year. www.al-anonuk.org.uk Al-Anon Family Groups provide understanding, strength and hope to anyone whose life is, or has been, affected by someone else’s drinking. www.nacoa.org.uk National Association for children of alcoholics 0800 358 3456 (helpline) Provides information, advice and support to children of alcoholics and people concerned with their welfare. www.alcohol-focus-scotland.org.uk A national voluntary organisation for alcohol issues. Alcohol Focus Scotland is committed to improving the quality of people’s lives by changing Scotland’s drinking culture – promoting responsible drinking behaviour and discouraging drinking to excess. www.alcoholics-anonymous.org Tel: 0845 769 7555 A national organisation offering help and support to people who are trying to overcome their drinking problems. Local groups through-out the country meet regularly to offer practical advice and fellow-ship. 37! Young People
'Get Connected' http://www.nhshighland.scot.nhs.uk/CHP/Argylla ndBute/Pages/GetConnected.aspx!
This resource provides information, advice and contact details for services based on a wide range of topics.
Produced in Helensburgh with local contact details, as well as contacts for national and 24 hour services. The choice of topics featured was informed by young people telling us what information they want access to, and has been written with 16-18 year olds in mind. However, the information is relevant to a much wider age range including parents, carers, guardians and professionals.
38! The TESSA Project is an educational programme delivered in schools throughout Argyll & Bute by Rape Crisis.
In addition there is a new website: www.tessaproject.co.uk
This website has lots of information on how to deal with harassment, mobile sexting, sexual bullying and abuse.
39!
Children www.childline.org.uk ChildLine is the free helpline for children and young people in the UK. Children and young people can call ChildLine to talk about any problem.
Call them free on 0800 11 11 (Open 24 hours a day every day of the year.)
Parenting www.handsonscotland.co.uk This website provides practical information and techniques on how to respond helpfully to children and young people's troubling behaviour, build up their self- esteem and promote their positive mental wellbeing.
Post Natal Depression http://www.children1st.org.uk
Tel: 0800 3 457 457
Lines are open from 9am-5pm Monday, Wednesday and Friday and from 9am-9pm on Tuesdays and Thursdays. 40!
Older People
The most comprehensive website for older people www.ageuk.org.uk
We know that growing older doesn’t come with a manual, but we do have a range of information guides and factsheets to help you deal with some of the challenges faced in later life. Our information is impartial and easy to digest - it’s also free of charge. Call our free information and advice line to talk to someone. Tel: 0800 169 6565
Long Term Condition Management
! www.ltcas.org.uk/resources/library/ The Long Term Conditions Alliance Scotland has a vision for Scotland where people with long term conditions enjoy, not endure, full and positive lives. It has information and printable leaflets for many long term conditions. 41!
WE ARE MACMILLAN Cancer Support 0808 808 00 00 www.macmillan.org.uk
Macmillan provide quality assured, up-to-date cancer information, written by specialists for patients, relatives and carers.
All their booklets and resources are now free and available to all.
Order them from http://be.macmillan.org.uk
If you have any questions about cancer, need support or just someone to talk to, call free, Monday to Friday 9am-8pm (interpretation service available).
Your GP or local health team will be able to help you get in touch with a Macmillan nurse in your area.
42!
My own Useful Websites
Organisation Website details
Notes:
43!
List of Local Support Services Bute & Cowal
44!
Statutory Services Argyll & Bute Council NHS highland - Argyll & Bute CHP Police Service
Local Support Services Advocacy Service Carers Support Complementary Therapies Debt, Finance and Savings Domestic Abuse or Violence Drugs and Addictions Support Services Employment & Welfare Rights Information and Advice Family Support Services Housing Support & Homelessness Learning and Development
45! Statutory Services
These days, the NHS and Argyll & Bute Council work closely together and/or in integrated teams that support people to live as independently as possible in their own home and community. There are also close links to voluntary organisations that provide specialist care in the community.
Both agencies provide useful websites, describing their services, local contacts and links to other available services.
Argyll & Bute Council Head Office: Kilmory, Lochgilphead PA31 8RT Tel: 01546 602127 Website: www.argyll-bute.gov.uk
Social Care This service can offer you unbiased, sympathetic, practical and emotional support in a safe and confidential setting. The service is aimed at vulnerable people of all ages. Contact Phone numbers: During Office Hours 01546 605517 Emergency Out of Hours Service 0800 811 505
46! Telecare Service
The Telecare 24 hour, all year round Alarm Service is available to any Argyll and Bute resident who is assessed as being at risk due to age and / or disability and / or social circumstances.
This includes people who are:
• Living alone or living with another vulnerable person • Living with a carer or carers where the service is essential to maintain the care arrangements • Carers who require support to help look after a dependent • Disabled due to a clinical/medical condition such as MS, epilepsy or a heart condition • Responsible for a child/children who may be at risk due to the medical condition of their carers • Vulnerable when living alone due to a history of domestic violence • Isolated or housebound due to disability, regardless of age
If you would like to be assessed for this Service, you should contact your local Telecare Outreach Worker, see details below.
General Enquiries: Nancy McLaren Tel: 01546 604275
Local Contact: Heather Steele Tel: 01700 501300 Mob: 07876 355657 47! NHS Highland - Argyll & Bute CHP
Head Office: AROS, Blarbuie Road, Lochgilphead PA31 8LD Tel: 01546 605646 Email: [email protected] Website: www.nhshighland.scot.nhs.uk/CHP/ArgyllandBute
Health Hospitals Minor Injuries and Accident & Emergency services are provided 24 hrs a day, 7 days a week in the following hospitals: Victoria Hospital High Street Rothesay PA20 9JJ Tel: 01700 503938 Cowal Community Hospital 360 Argyll Street Dunoon PA23 7RL Tel: 01369 704341 Hospital Visiting Times: 3pm-4pm and 7pm-8pm
You can self refer to the physiotherapy department which is based at the hospitals. Argyll & Bute Hospital Blarbuie Road, Lochgilphead PA31 8LD Tel: 01546 602323 48! Occupational Therapy Services
This service supports people to live in their own home independently through aids and adaptations. You can be referred by a professional following an accident or hospital admission or self refer by getting in touch with the department.
Bute OT Department Rothesay Victoria Annexe Tel: 01700 501682
Cowal OT Department, Cowal Community Hospital, Dunoon Tel: 01369 708306 Mental Health Support Teams
Bute Union Street, Rothesay Tel: 01700 501300
Dunoon Dochas Lodge, 360 Argyll Street Tel: 01369 703244
Police Bute, High Street 01700 894040
Cowal 01369 763060 (Covering the communities of Innellan, Lochgoilhead, Kames, Kilmun, Strachur and Cairndow.) Dunoon, Argyll Road 01369 763040 49!
Local Support Services
The following pages in this section will describe some of the other local support services that can help when you find yourself in a situation when you need support.
In addition, there is a chapter on local directories and how to get hold of them on pages 69-73. These directories are often written by local people with detailed knowledge of local services.
Many of those organisations are members of the
Argyll & Bute Advice Network (ABAN)
Each member can help you get in touch, refer or signpost you to the most suitable services for your situation via their confidential referral system.
Their website shows you which services they cover in their Directory of Members.
Website: http://www.argyllandbuteadvice.net/ 50!
Advocacy Service
Lomond & Argyll Advocacy Service http://www.laas.org.uk/ Cowal & Bute Office Advocacy Service Riverbank Surgery Kilmun PA23 8SE Tel: 01369 840250 Mobile: 07736 872790
The Service currently operates a community based independent advocacy service for adults with learning difficulties, frail older people and adults who use mental health services throughout the area.
Lomond & Argyll Advocacy Service is firmly rooted in the communities it serves and has local advocacy support services throughout the area. The Service is FREE, independent and confidential. An advocate's only loyalty is to the person they are supporting.
In Bute they operate from Bute Advice Centre in Argyle Street, Rothesay.
51! Carers Centres & Support
If you look after someone, a family member, friend or neighbour then you may benefit from the following information and support:
Argyll & Bute Carers’ Network Rehoboth, 3 Creran Gardens, Oban PA34 4JU Mobile 07788 501 426 Website: www.abcn.org.uk
The Carers' Network consists of Carers Centres, Crossroads Groups, Carer Support Groups, individual Carers, and other voluntary and statutory agencies who work to bring support to Carers in Argyll & Bute. They are producers of the excellent Carers’ Directory of Information “Now I Know!” for Cowal & Bute, which is available at your library.
Cowal & Bute Community Mental Health Team - Dementia Social Work Offices, Union Street, Rothesay, Isle of Bute, PA20 0HD Tel: 01700 501300 Email: [email protected]! ! Cowal Elderly Befriending Scheme Pauline Livingstone 25 Argyll Street, Dunoon PA23 7HH Tel: 01369 704985
Befriending, support and transport to access activities, for older people who live in the Cowal area. ! 52! Crossroads Cowal & Bute Support Organisation Caring for Carers 30 George Street, Dunoon PA23 8BW Coordinator: Christine Bell Tel: 01369 707700
Based in Dunoon with an outreach and monthly drop-in on Bute. Crossroads offer personal support, respite care, information, training for carers, complementary therapies and drop-ins for carers.
Interloch Community Transport www.interlochtransport.com Email: [email protected] Interloch Community Transport operates in Cowal and Bute. It has been set up to provide transport for people who through sickness, disability or isolation find it difficult to access public transport. There are no age restrictions for their service, and their vehicles are wheelchair friendly. Tel: 01369 840474
Red Cross Website: www.redcross.org.uk Email : [email protected] Contact: Anke-Rita Brown Tel: 01546 602386
o Transport for people either groups or individuals to go to and from appointments or meetings. o Medical Loan of wheelchairs, backrests and commodes on a short term basis - up to 6 weeks. o Therapeutic Care is a non intrusive massage done over the clothes; it is stress relieving and can be pain relieving, usually delivered in groups of people. 53! Short Break Bureau
The Short Break Bureau coordinates short breaks for carers and service users in Argyll and Bute.
The service is directed towards adults and older people who have mental health issues, learning disabilities or physical disabilities. The service is run by the Red Cross in partnership with Argyll & Bute Council.
Find more information on: www.argyll-bute.gov.uk/node/30807
If you are interested in arranging a break, or would just like to find out more please contact Lynda Barr or Claire MacDonald
Tel: 01436 672744
Email: [email protected] [email protected]
We all need a Break sometimes to re-charge our batteries 54! Complementary Therapies
Complementary Therapies are increasingly recognised as effective paths to feeling joyful, balanced and healthy.
Their whole-body approach means that your therapist is likely to look beyond your symptoms and view your health as a complete system. There are practitioners throughout Argyll & Bute and some therapists are engaging with support groups and carers’ centres. www.solashealth.co.uk for a list of practitioners in Argyll with links to their websites, call Anne on Tel: 01631 563 949 For new members, call Lynn on Tel: 07760 434908
The following centres have a range of therapies on offer by various local therapists.
Eco Health Store and Therapy Centre www.ecohealthstore.co.uk 50 Hillfoot Street, Dunoon PA23 7DT Tel: 01369 705 106
Healing Pathways Complementary Therapy Centre 28 Argyle Street, Rothesay PA20 0NJ Tel: 01700 502139
55! Debt, Finance and Savings
Argyll & Bute Council - MONEY ADVICE
Tel: 01546 604176 or 01546 604326
Senior Welfare Rights Officer for Cowal & Bute Community Services, Dolphin Hall, Dunoon PA23 7DQ Tel: 01546 605517
For confidential advice on debt, contact your local Citizens Advice Bureau (see “Information and Advice” heading in this section for more details.) Tel: 08456 123 808
They offer free, impartial advice on multiple debts and can help people to negotiate affordable payments and set up repayment plans with their creditors, giving more time to pay. They concentrate on consumer debt to ensure household bills are able to be paid first.
National Debt Advice Line 0808 808 4000 www.nationaldebtline.co.uk/scotland/
The helpline that provides free confidential and independent advice on how to deal with debt problems. 56! Credit Unions are profit sharing, democratically run financial co- operatives which offer convenient savings and low interest loans to its members. The members own and manage their credit union themselves. They offer a real alternative to expensive loan sharks.
The three main aims of a Credit Union are:
£ To encourage its members to save regularly. £ To provide loans to members at very low rates of interest. £ To provide members with help and support on managing their financial affairs (if required).
Scotwest Credit Union 13 Elmbank Street, Glasgow, G2 4PB Tel: 0845 634 7634 / 0141 227 2390 Email: [email protected] Website: www.scotwest.co.uk
You can join over the telephone on line, via your employer, by post or in person at the Scotwest Office.
Bute Credit Union 5 King Street Rothesay Isle of Bute PA20 9DP Tel: 01700 502 000 Opening times: Tuesday and Saturday morning 57! Domestic Violence or Abuse
Argyll and Bute Rape Crisis Rape Crisis main local contact: 01369 700800
Helpline for Women: 0800 1214 685 Helpline for Men: 0800 0320 399
Website: www.rapecrisiscentre-argyll-bute.org.uk
The Argyll & Bute Rape and Sexual Abuse Support Centre offers free and confidential face to face, group, telephone and email support to survivors (13+) who have been raped, sexually assaulted and/or sexually abused, whether recent or historic. Woman’s Aid
Emergency Out of Hours Number Tel: 0870 241 3548 Website: www.argyllwomensaid.co.uk
Dunoon Office Tel: 01369 706636 Bute Office Tel: 01700 503354
Woman’s Aid offers information, support and refuge (if needed) to women and children (if any) who have been or are being abused by their partner/ex partner. This is a confidential service. 58!
Drugs and Addictions
Argyll & Bute Addiction Services www.ab-adp.org.uk/aboutABADP.html
Initial referrals are usually made by GPs, Social Work or health workers. Support on offer generally focuses on detoxification, harm reduction, recovery, methadone maintenance, counseling and a joined up service with local service providers. Bute Addiction Team c/o Encompass, 22 Bishop Street, Rothesay PA20 9DG Tel: 01700 503370
Cowal Addiction Team Ballochyle House, Kirk Street, Dunoon PA23 7DP Tel: 01369 703289
Encompass Counselling and Support
20-22 Bishop Street, Rothesay PA20 9DG Tel: 01700 505855 Email: [email protected]
Encompass offers Community Rehabilitation for Adults, Young People, Families and Carers, Counselling and Client Support in own home to maintain tenancies.
Cowal Council on Alcohol and Drugs
Ballochyle House, Kirk Street, Dunoon PA23 7DP Tel: 01369 704406 Email: [email protected] Web: www.ballochylehouse.co.uk 59!
Cowal Council on Alcohol and Drugs provides a range of services in Cowal to support those facing issues resulting from drug or alcohol use.
Their services are free and also available to partners, family members, and friends of drug or alcohol users.
They offer confidential counseling, community rehabilitation, community based support workers, and support for those looking for training or employment. They also provide information and advice to improve community awareness of drug and alcohol issues. They work closely with other agencies so that they can offer their clients a comprehensive range of services and support.
Alcoholics Anonymous Meetings in Argyll and Bute Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other, so that they may solve their common problem and help others to recover from alcoholism.
Helpline: 0845 769 7555 Website: www.alcoholics-anonymous.org.uk
Bute Trinity Church Hall, Castle Street , Rothesay Open meetings: Wednesdays 8.00 pm
Dunoon Old Men/Folks Club, 18 McArthur Street, Dunoon Open meetings: Last Tuesday and Sunday of the month 19.45 pm 60! Employment and Welfare Rights
For information on local jobs, career advice, CVs, retraining, redundancy, benefits and government schemes.
Skills Development Scotland Careers Scotland Centres !!!!0845 8 502 502!! ! www.myworldofwork.co.uk Excellent website to prepare and explore your readiness to work and to write a CV
Bute: 9 Victoria Street, Rothesay PA20 0AJ Tel: 01700 503600 Cowal: 24 Argyll Street, Dunoon PA23 7LU Tel: 01369 705816
Jobcentre Plus Main Tel: 0845 6043719
Bute: 10-12 King Street, Rothesay PA20 0DD Tel: 01700 895500 Cowal: George Street, Dunoon PA23 8BB Tel: 01369 763200
Welfare Rights
Bute, Cowal and Inveraray Information and advice is available on all aspects of Welfare Benefits from Argyll & Bute Council Community Services, Dolphin Hall, Dunoon PA23 7DQ Tel: 01546 605517 Website: www.argyll-bute.gov.uk 61! Information and Advice (contd)
Argyll & Bute Citizens Advice Bureau (ABCAB) Head Office: Riverside, Oban Road, Lochgilphead, Tel: 08456 123 808
Email: [email protected]
Website: argyllandbutecab.cas.org.uk
The Bureau offers a wide range of services, including money, housing, benefits advice etc. You can click onto their website for a comprehensive guide to advice. Due to the large geographical area covered by the Bureau they hold outreach sessions in outlaying towns in the Job Centre Plus Offices. Call the bureau for an appointment. Dunoon Outreach - 2nd Monday of every month
Bute Advice Centre 13 Argyle Street, Rothesay, PA30 0AT Tel: 01700 502784 To assist the public by giving advice, information and support regarding housing, homelessness and evictions, employment, finance (especially money management and debt counseling) and other issues.
Online Advice guide Housing Information and Advice Line www.adviceguide.org.uk/scotland.htm Tel: 0800 731 8337 62! Family Support Services
Befrienders, PO Box 9576, Lochgilphead, Argyll PA31 9BB Tel: 01546 603 144 Mob: 0791 860 1567 Email: [email protected]
Befrienders is an independent voluntary organisation which recruits adult volunteers to offer friendship and support for children aged 7-16 years, living in Argyll and Bute, who are experiencing difficulties in some area of their lives. We are always looking for more volunteers from all walks of life, willing to spend a few hours a week with a child who has been referred to us.
Family Mediation Argyll & Bute
26 Alexandra Place, Oban, Argyll PA34 5PU Tel: 01631 570101 Email: [email protected]
They will support contact/mediation in rural areas including the islands when required by clients. Staff and volunteers will travel to the rural places required and hire halls in areas to facilitate supervised contact between children and parents who have separated. 63!
Homestart Majik Tel: 01586 551140 Mob: 07917285154 [email protected] www.home-start-majik.org.uk c/o The Aqualibrium, KinlochRoad, Campbeltown
We help to increase the confidence and independence of families by visiting families in their own homes to offer support, friendship and practical assistance.
Contact for Bute & Cowal: Dee Hancock Mobile: 07887511022 Email: [email protected]
Our volunteers, who are trained and have parenting experience themselves, can offer: • Precious time for listening and talking • Help with the children • A break for parents • Practical help and reassurance • Support to use local services and resources
Parents ask for Home-Start's help for all sorts of reasons, some examples are: They may feel isolated in their community, have no family nearby and be struggling to make friends or they may be finding it hard to cope because of their own or a child's physical or mental illness or they may have been hit hard by a separation or the death of a loved one. 64!
Housing Support & Homelessness http://scotland.shelter.org.uk/ Free Advice helpline Tel: 0808 800 4444
Argyll & Bute Homeless Service www.argyll.bute.gov.uk ! Bute Homeless Service Union Street, Rothesay Tel: 01700 501 332
Cowal Homeless Service Dolphin Hall, Dunoon Tel: 01369 708 680
We can help you access useful information and advice on all sorts of issues that may affect your housing security – housing options, rights and responsibilities of tenants and landlords, security of tenure, money advice, relationship breakdown and much more.
Opening hours: 9.00 am – 5.00 pm Monday to Friday
If you become homeless out of these hours, you can telephone freephone Tel: 0800 587 7285
65! Young People Health & Homelessness
HELP (Cowal and Bute) Making sure vulnerable young people get a good start in life. At HELP, we provide housing support for young people aged 16 to 25 who are either homeless, at risk of becoming homeless when they come out of care.
We support young people to keep a tenancy, enter employment or training and increase the quality of their life.
Cowal 17/19 John Street, Dunoon, PA23 8BN Tel: 01369 707 600 Key contact: Janet K MacKellar Email: [email protected]
Bute c/o Bute Advice Centre, 13 Argyle Street, Rothesay, PA30 0AT
Youth Health Drop-ins (Health Information for Young Adults)
The Zone Youth Health Drop-in c/o Encompass, 26 Bishop Street, Rothesay Mondays 3.30-5.00pm Tel: 01700 504019 HIYA Dunoon General Hospital (maternity unit) Every day 9am - 5pm Tel: 01369 708326 66!
Learning and Development
Argyll College and University of the Highlands and Islands (UHI)
Argyll College provides units of study in their local learning centres on a wide variety of subjects at SQA, NC and HNC levels. Call or pop in to pick up the latest course prospectus.
Central Information Line: Tel: 0845 2309969
Bute - Rothesay Centre Joint Campus, High Street, Rothesay PA20 9JH Tel: 01700 501000
Dunoon Centre West Bay, Dunoon PA23 7HP Tel: 01369 707 182
Contact your local centre today to see if free taster courses are running in your area.
67!
Argyll Training
Offers flexible learning for individuals and organisations ranging from vocational qualifications (SVQs) through to short specific courses. All of their courses are approved for Individual Learning Accounts (ILAs).
6 Bute Business Park, Barone Road, Bute PA20 0DY Tel: 01700 500 444 Email: [email protected]
215 Argyll Street, Dunoon PA23 7QT Tel: 01369 704 586 Email: [email protected]
ILA Scotland (Individual Learning Account)
If you are over 16 and living in Scotland, you may be eligible for up to £200 a year of ILA Scotland funding. If you earn £22,000 or less a year, or you are on benefits, you can apply for a £200 individual learning account to put towards a wide range of approved courses. The money is not a loan, so you don't have to pay it back!
To find out more, call the ILA Scotland helpline free on 0808 100 1090 or visit www.ilascotland.org.uk to see a list of approved courses.
68!
Long Term Conditions
Multiple Sclerosis Centre Helpline 0808 800 8000 Mid-Argyll Campbell Street Centre, Lochgilphead, Argyll PA31 8JU Contact: Karen McCurry Tel: 01546 606 303 Email: [email protected] Website: www.mstherapycentres.org.uk/centre_lochgilphead.htm Opening Times: Monday to Friday 9 am to 5 pm
(There is a regular support group in Dunoon Red Cross Centre. Call the centre for details.)
Staff and volunteers at the centre aim to improve the quality of life for families affected by Multiple Sclerosis and other debilitating conditions by offering access to specialist support in a positive environment.
What’s on offer?
Hyperbaric Oxygen Therapy, Physiotherapy, Osteopathy, Dance Movement Therapy, Yoga, Polarity Therapy, Hot StonesTherapy, Reflexology, Massage, Counselling ! 69!
List of Local Directories and Where to Find Them 70! List of Directories in Argyll & Bute
There are many directories about specialist services and information about local groups and activities throughout Argyll and Bute. Some are web based and can be downloaded, some are paper based and are available in libraries, carers centres or health centres. The list that follows is not complete, but it will help you find out more about what is going on in your own area. In addition, your local newspaper, tourist office or newsagent may sell local business directories.
Argyll & Bute Advice Network www.argyllandbuteadvice.net/Public/Directory List of member organisation and information about the services they provide in Argyll & Bute.
Argyll & Bute Alcohol & Drugs Partnership www.ab-adp.org.uk/agencies_listing.html Directory of Services and Contact Names in Argyll & Bute.
Argyll & Bute Council www.argyll-bute.gov.uk Directory of local services and community life, events, courses etc. with A-Z and useful links to other services.
71! Argyll Voluntary Action (AVA) http://argyllcommunities.org Website with information and regular news updates from the voluntary and third sector. You can subscribe to their e-newsletter. For access to their directory listing of groups and voluntary organisations, click Directories and type in “all” and choose “all” from the drop down menu.
Carers Directory “Now I know” A very comprehensive local Directory for Carers is available from your local carers centre, health centre or library.
‘Get Connected’ www.nhshighland.scot.nhs.uk/CHP/ArgyllandBute/P ages/GetConnected.aspx Information site with information on a wide range of services and health topics.
News and Community Websites in Argyll www.argyllonline.co.uk The internet guide to Argyll. www.cowalcourier.com/ Daily news for Dunoon, Cowal and wider Argyll. http://forargyll.com News and events in Argyll. 72!
NHS Highland www.nhshighland.scot.nhs.uk/CHP/ArgyllandBute/P ages/ArgyllButeCHP.aspx
Directory about local health services in Argyll & Bute.
NHS Inform www.nhsinform.co.uk
NHS inform is a new national health information service, providing a co-ordinated approach and a single source of quality assured health information for the public in Scotland with a growing amount of links to local services.
NHS 24 www.nhs24.com
NHS24 - Health Information and Self Care Advice for Scotland with links to local services. NHS 24.com provides comprehensive up-to-date health information and self care advice for people in Scotland, with links to local services.
Young Scot www.youngscot.org Email: [email protected]
For queries about the Young Scot Discount Card call Emily Foster on Tel: 01546 604142 or Roanna Clark on Tel: 01546 604752 73! Public Notices and Newspapers www.argyllshireadvertiser.co.uk www.dunoon-observer.com www.buteman.co.uk
Undiscovered Scotland: The Ultimate Online Guide
Mid Argyll, Kintyre, Cowal & Bute Info www.undiscoveredscotland.co.uk/areaargy/info.html
Websites about the Isle of Bute www.bute-gateway.org! ! www.s1bute.com www.visitbute.com/whats-on! ! !
74!
Finding out… Information on Local Groups and Activities
75!
Doing things that you enjoy, getting involved, joining a group, having a hobby or special interest, learning a new skill, being active, creative, helping others are all things that make us feel good. Physical activity has the added benefit that it can prevent illness and improve our quality of life.
Communities in Argyll & Bute are buzzing places. It would be impossible to write up all the things that are happening in your local area, but the following pages signpost you to some of the things that are out there in your community and how to find out about them. 76!
There is no doubt about it that taking steps to become involved, to get connected and to take part in activities on offer in your own community will have a positive effect on your mental health and wellbeing
Theatre''Drama''Book'Groups''Writers' Groups' Music' Sessions' 'Camera'Club' Painting' Club' ' Art' &' Crafts' Groups' Museums' Birdwatching'Courses'' learning' ' Volunteering' ' Lunch' Clubs'' Social' Clubs' ' Bridge' ' Community' Gardening''Green'Gym'''WRIs''T’ai'Chi'' Yoga' ' Pilatus' ' Walking' ' Rambling'' Climbing''''Jogging''Running''Swimming'' Aquarobics' ' Sauna' ' Spinning'' Kettlebells' ' Gym' ' Country' Dancing' Old' Time' Dancing' ' Highland' Dancing' ' Line' Dancing''Street'Dancing''Belly'Dancing'' Ballet''Keep'Fit''Zumba''Squash''Tennis'' Badminton' ' Football' ' Rugby' ' Shinty'' Hockey''Cycling''Trampolining'''Sailing'' Diving''Surfing''Bowling'''Golf'''Fishing' ''''''''''''''''''and'much''much'more' ' Question'is…' What'would'YOU'like'to'do?' ' 77! It is a well known fact that people who have supportive and social networks, friends or family, hobbies and interests live happier lives…
Look Around You, Opportunities Are Everywhere!
Events and Celebrations
Posters around the town, in shop windows and public notice boards, village halls, local radio and newspapers such as the Argyllshire Advertiser, the Buteman, the Dunoon Observer and the Oban Times are all useful sources to finding out what’s going on in your area.
Newspapers and magazines are available for you to read at your local library every day, free of charge.
Community Centres
Community Centres and Village Halls offer space to a range of groups, clubs, events and activities such as Dance Classes, Sports, Exercise Groups etc.
A visit or phone call to your community centre or hall will give you an idea about the activities and courses that are currently happening and how you can join. 78! Community Based Adult Learning
This is an informal, fun and friendly way of learning within your own community. The main aim of their work is to provide training and/or learning opportunities for people to gain skills which can help them to find employment, progress to further education or participate more fully in their community. You do not need to have any formal education to take part. They also offer literacy and numeracy skills. “Everybody is welcome and we are happy to discuss any worries that you might have.”
WHO CAN TAKE PART?
Learners come from various backgrounds, for example, parents returning to work, people in receipt of benefits, people in existing employment facing redundancy or even those just wanting to keep up with new technology. Community Based Adult Learning is also available for Community Groups. Different types of training are available, such as committee skills, minute taking etc.
Cowal Community Education Centre, Edward Street, Dunoon PA23 7PH Tel: 01369 707164
Moat Community Education Centre , Stewart Street, Rothesay PA20 OEP Tel: 01700 503696 or look at their Website: www.argyll-bute.gov.uk/community-life-and- leisure/adult-youth-and-community-education 79! Public Centres and Halls
Exercise Classes, Community Events, Arts & Crafts, Concerts, Group lets, Parties etc. often take place in Public, Village and Church halls. Most halls have public notice boards with contact details and posters advertising activities.
Burgh Hall 195 Argyll Street, Dunoon PA23 7DE http://burghhalldunoon.com Tel: 01369 703302
Queens Hall 9 Argyll Street, Dunoon PA23 7HH www.argyll-bute.gov.uk/theatre/queens-hall Email: [email protected] Tel: 01369 702800
Rothesay Pavilion Argyle Street, Rothesay PA20 0AX www.argyll-bute.gov.uk/theatre/rothesay-pavilion Email: [email protected] Tel: 01700 504250
Sandbank Village Hall To book the hall, please call Betty Gordon on Tel: 01369 706569
Strachur Memorial Hall http://strachur.org.uk/localguide/activities.html
80! Community Woodlands
There are various community gardens, and woodlands in Argyll & Bute. They welcome visitors and are always looking for volunteers to help with all aspects of woodland management, walks and events. It’s a great opportunity to learn new skills in a hands on, outdoor environment.
Woodland Gym in local Woods Call Vicky Neville, Community Development Ranger on 07777 205 2130 or Simon Richardson, Woodland Gym Leader, Mobile: 0796 208 6474
Bute Forest www.buteforest.com A community woodland at the north end of the island. There are many activities and volunteering opportunities. Look at their website for news or pop into their shop at Victoria Street. Tel: 01700 500541
Kilfinan Community Forest www.kilfinancommunityforest.co.uk Tel: 01700 811 159 This is a charitable organisation formed to work with and for the local community managing and developing their forest, creating opportunities for a sustainable future for the local economy in recreation, tourism, education and the local environment.
Bute Produce, Townhead, Rothesay. Local growers who operate a bespoke green box scheme and Veg Shack with help from trainee placements and volunteers. Tel: 01700 503181 81! Health Centres
It is worth paying a visit to your local Health Centre to pick up a practice booklet with information about the services they provide. They also have public notice boards with local and national information and health related leaflets to inform you. Many have a website.
Leisure Centres
Leisure Centres offer great opportunities to stay fit and active, with many exercise classes running for all ages and abilities.
Riverside Swim and Health Centre Moir Street, Dunoon PA23 8AB Tel: 01369 701170 Facilities: Pool with Flume, Health Suite with Sauna, Steam Room and Spa, Fitness Suite and Café. They offer fun sessions, swimming lessons and fitness classes. The pool can be hired for parties.
Outreach fitness classes are held every day of the week in the Queens Hall, 9 Argyll Street, Dunoon PA23 7HH. Tel: 01369 702800
Rothesay Leisure Pool High Street, Rothesay PA20 9BN Tel: 01700 504300 Facilities: Pool with shallow kiddies beach area, Fitness Suite, Sauna, Aromatherapy Room and Steam Room. 82! They offer fun sessions, swimming lessons and fitness classes. The pool can be hired for parties.
Outreach fitness classes are held in the Pavilion, 45 Argyle Street, Rothesay PA20 0AX. Tel: 01700 503590
The Moat Community Centre offers a wide range of fitness classes for all abilities. Stuart Street, Rothesay PA20 0EP For a programme, contact Tel: 01700 503696
. Outdoor Leisure
We live in one of the most beautiful places in Scotland, why not make more use of the Great Outdoors…..
There are rambling and walking groups, bird watching groups, golf courses, mapped paths and trails to challenge you.
Jog Scotland
There are no less than 12 active groups in Argyll & Bute. Visit their website to see local contact and meeting details. If there’s none in you area, why not start one up! www.jogscotland.org.uk/local-groups 83! Local Radio
Mainly run by volunteers, Community Radio Stations, bring you all the local news, advertise local events and discuss special subjects of interest in your area.
Argyll FM broadcasting on 106.5 in Campbeltown and 107.1 & 107.7 FM to the west coast of Scotland Website: www.argyllfm.co.uk Email: [email protected]
27-29 Longrow, Campbeltown PA28 6ER Tel: 01586 551800
Bute FM broadcasting on 96.5 FM www.butefm.com Email: [email protected]
Top Floor, Castle Street, Rothesay PA20 9HA Tel: 01700 502266
Dunoon Community Radio broadcasting on 97.4 FM www.dunooncommunityradio.org Email: [email protected]
Argyll Business Centre, 204 Argyll Street, Dunoon PA23 7HA
84! Libraries
These days, our Libraries are modern central community hubs of information. They have not only books, but also a section on local archives, information for local studies, maps, family history, old Parish records, etc. Their comprehensive public notice boards are full of information about local activities, clubs, groups, events and courses and there is a range of information leaflets, all in well laid out sections.
You can read the local and some national papers and a range of magazines for free.
You can book some time at their computers free of charge and most libraries offer basic tuition in using the internet and emailing in partnership with Adult Learning providers.
They also host a variety of sessions, such as storytelling for toddlers, book/writers groups, plays, readings etc.
Regular visits to your library will keep you in touch with all that is happening in your local community.
85! Library contact details
Dunoon Library, 248 Argyll Street, Dunoon PA23 7LT Tel: 01369 708682
Opening Times: Monday 10.00 – 13.00 & 14.00 – 19.00 Tuesday 10.00 – 13.00 & 14.00 – 17.00 Wednesday Closed Thursday 10.00 – 13.00 & 14.00 – 19.00 Friday 10.00 – 13.00 & 14.00 – 17.00 Saturday 10.00 – 13.00 & 14.00 – 17.00
Rothesay Library, Stuart Street, Rothesay PA20 0BX Tel: 01700 503266
Opening Times: Monday Closed Tuesday 10.00 – 13.00 & 14.00 – 19.00 Wednesday 10.00 – 13.00 & 14.00 – 17.00 Thursday 10.00 – 13.00 & 14.00 – 19.00 Friday 10.00 – 13.00 & 14.00 – 17.00 Saturday 10.00 – 13.00 & 14.00 – 17.00
Argyll & Bute Council also operates a mobile library in the more rural and island communities of Argyll & Bute.
For more information about libraries visit: www.argyll-bute.gov.uk/community-life-and- leisure/libraries-and-archives 86! Local Directories
Local Directories are a great source of information produced by people who know the area well. They are often available in news agents and local shops.
Web based directories are updated all the time and will have the latest news about events and matters of interest in your area. Simply google them by typing in your area and/or keywords, or look at pages 69-73 in this directory.
Volunteering
Volunteering can be a rewarding experience both for yourself and for those who benefit from your chosen activity.
You can use the skills that you already have and gain new skills, build new friendships and generally get out there and help.
There are many volunteering opportunities for people of all ages in your own local community – find out more by contacting your local Volunteer Centre or contact your chosen charity, project or club direct.
Cowal & Bute Volunteer Centre (AVA) www.argyllvoluntaryaction.org.uk [email protected] c/o Community Education Centre Edward Street, Dunoon PA23 7PH Tel: 01369 700100 Mobile: 0779 542 347 87! ' AVZ' List'of' Agencies'and' Services' mentioned'in' this'Guide' 88! ' Agencies/Services/Descriptions' Page'
Action on Depression 26 Acumen 24, 26 Addiction Services - Argyll & Bute 58 Advice Guide 61 Advice Network - Argyll & Bute 22,70 Advocacy Service 50 Age UK 40 Al-Anon 36 Alcohol and Drugs Partnership - Argyll & Bute 70 Alcohol Focus Scotland 36 Alcoholics Anonymous 36, 59 Alzheimer Scotland 25, 51 Alzheimer's Disease 28 Anxiety States 27 Argyll & Bute Council 45 Argyll & Bute Advice Network (ABAN) 49 Argyll & Bute Community Health Partnership (CHP) 47 Argyll & Bute Council Social Care 45 Argyll & Bute Rape Crisis 57 Argyll College 66 Argyll FM 83 Argyll Training 67 Argyll Voluntary Action 71 B-Eat 35 Befrienders 62 Bi-Polar Disorder 28 Bipolar Scotland 26 ' ' ' 89! Agencies/Services/Descriptions' Page'
Bluebell at Parent Line 39 Breathing Space 12 Burgh Hall, Dunoon 79 Bute Advice Centre 61 Bute Community Education Centre 78 Bute Credit Union 56 Bute FM 83 Bute Forest 80 Bute Produce 80 Carers Network - Argyll & Bute 51 Carers Support 51 Child Line 14, 39 Children 39 Choose Life (Suicide Prevention) 35 Citizens Advice Bureau 55 Community Centres 77 Community Dementia Team 24,51 Community Education Centre - Bute 78 Community Education Centre - Cowal 78 Community Gardens and Woodlands 80 Community Mental Health Services 20, 24 Community Psychiatric Nurses (CPNs) 23 Community Woodlands and Gardens 80 Complementary Therapies 54 Council - Argyll & Bute 70 Counselling Directory 35 Cowal Council on Alcohol and Drugs 58 Cowal Elderly Befriending Scheme 51 Cowal Community Education Centre 78 Cowal & Bute Volunteer Centre (AVA) 86 Credit Unions 56 ' 90! Agencies/Services/Descriptions' Page'
Crisis Contacts 8-10 Crossroads 52 Cruise Bereavement Care Scotland 18 Debt, Finance and Savings 55 Dementia 28 Dementia Helpline 18 Dementia Scotland 26 Depression 27 Domestic Abuse Helpline 15 Domestic Abuse or Violence 57 Dunoon Community Radio 83 Dunoon Library 85 Drinkline 18 Drugs and Addictions Support Services 58 Drugs and Alcohol 36 Drugs Helplines 16 Eating Disorders 27 Eco health Store and Therapy Centre 54 Emergency Services 9 Employment & Welfare Rights 60 Encompass 58 Family Mediation Argyll & Bute 62 Family Support Services 62 Gatepost 18 Get Connected 37,71 Glasgow Steps 33 GP 24 Guided Self Help Workers 22 Hands on Scotland (Parenting) 39 Healing Pathways 54 Homeless Services 64, 65 ' 91! Agencies/Services/Descriptions' Page' Homestart 63 Hopeline UK 18 Hospitals 47 Housing Support and Homelessness 64 ILA (Individual Learning Account) 67 Information and Advice 61 Interloch Community Transport 52 Internet 31 Jobcentre Plus / Skills Development Scotland 60 Jog Scotland 82 Kilfinan Community Forest 80 Know the Score 16, 36 Learning and Development 66 Leisure Centres & Swimming Pools 81 Libraries 84, 85 Link Clubs 23 Literacy Worker 31 Living Life to the Full 34 Living CBT 34 Local Directories 69-73 Local Radio 83 Local Support Services 49-68 Long Term Conditions 68 Long Term Conditions Alliance Scotland 40 Macmillan Cancer Support 41 Manic Depressive Illness 28 Mental Health Support Workers 23 Mental Health Teams 48 Mind 26, 34 Minding Your Head 34 Missing Persons Helpline 18 Moat Community Centre 82 Money Advice - Argyll & Bute Council 55 ! 92! Agencies/Services/Descriptions' Page'
Mood Juice 34 Mood Gym 34 Multiple Sclerosis Centre 68 National Association for Children Of Alcoholics 36 National Debt Advice Line 55 News and Community Websites 71 NHS 24 12, 73 NHS Highland 72 NHS Highland - Argyll & Bute CHP 47 NHS Inform 26, 72 Now I Know - Carers Directory 71 Occupational Therapy 48 Older People 40 Online CBT Based Sessions and Information 33 Outdoor Leisure 82 Parent Line 14 Parenting 39 Peer Support Workers 23 Planning for an Emergency 11 Police 48 Postnatal Depression 39 Primary Mental Health Worker 22 Psychosis 27 Public Halls 79 Public Notices (what’s On Pages) 73 Public Participation Forum (Have Your Say) 94 Rape Crisis Helpline 15 Red Cross 52 Riverside Swim and Health Centre 81 Rothesay Leisure Pool 81 Rothesay Library 85 Rothesay Pavilion 79 ! 93! ! Agencies/Services/Descriptions' Page'
Samaritans 13 Sane Line 13 Sandbank Village Hall 79 Schizophrenia 28 Scottish Association for Mental Health (SAMH) 26 Scottish Families Affected by Drugs 18 Scotwest Credit Union 56 Self Help Resources and Websites 30-42 Self-Harm 35 Shelter Scotland 64 Short Break Bureau 53 Skills Development Scotland 60 Social Care 45 Social Work 24 Solas Health 54 Statutory Services 45 Steps for Stress 32 Steps to Deal with Stress 30 Strachur Memorial Hall 79 Talk to Frank 16, 36 Talking Therapies 23 Telecare Service 46 Tessa Project 38 The Line 18 University of the Highlands and Islands 66 Victim Support 17 Volunteering 86 Webbased Resources 32 Welfare Rights 60 Wellbeing - Tips for 4 Women's Aid 15, 57 ! 94! ! Agencies/Services/Descriptions' Page'
Woodland Gym 80 World Health Organisation 2 Young People 37, 65 Young Scot Card 72 Youth Health Drop-in 65 !
Have'Your'Say' How'You'Can'Get'Involved'With'The'NHS' ' The Argyll & Bute CHP has established a Public Participation Forum (PPF), made up of patients, focus groups, community groups, voluntary organisations and individual members of the public. There are local PPFs across the CHP.
Their role is to inform local people about the services that the CHP provides and to engage with the public about how services can be improved.
Contact: Caroline Champion, Planning & Public Involvement Manager on Tel: 01546 605680 Email: [email protected]!
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Please return this form to: NHS Highland Senior Information Analyst - Public Health, Aros, Blarbuie Road, Lochgilphead PA31 8LB
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This directory was designed and collated by Yennie van Oostende, Project Coordinator, Argyll & Bute CHP
Printed by Print Point (Rothesay) Ltd, 24-26, West Princes Street, Rothesay, Isle of Bute PA20 9AF. Tel: 01700 503389
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