NEW IN VILLACH Important information about Villach, from „Working“ to „Living“. In addition contact details of authorities, offices, societies – your cityguide. FOTO: STADT VILLACH STADT FOTO: IMPRINT PAGE MEDIA OWNER AND EDITOR: City of Villach, Public Relations Department, Standesamtsplatz 2, 9500 Villach Tel: +43 (0) 4242 / 205-1700 E-mail: [email protected] villach.at

Layout & Production: Public Relations Department

Photos: City of Villach

Printing: Tiebeldruck, 9560 Feldkirchen

4th edition, December 2020, villach.at

AUGEN AUF! WATERLOO 365 MÜLL-APP A mobile app for citizen The innovative solution around Collection dates, etc. participation. the water meter.

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facebook.com/stadtvillach instagram.com/villach.at youtube.com/StadtVillach TABLE OF CONTENTS Welcome to Villach 59

Sustainability is Villach’s green affirmations 63

New in Villach 65

Living 69

Working 73

Life situations 78

Children, young people, families 82

Education 84

Health 90

Settlement and residence 92

Migration and integration 95

Equality and participation 96

Societies 98

Useful information 100

Distressing Situations and crises 102

Emergency 103

Index of addresses 106 57 WELCOME TO VILLACH

It is very important to us that all those who live here can contribute their experiences, ideas and points of view and have the chance to get involved in local affairs.

58 tial neighbourhood and at the workplace. In and at the In tial workplace. neighbourhood residen the in you, around people the with dialogue seek also Please citizens. of nity commu respectful and peaceful a includes with a high quality of life for all. This primarily city a remains Villach that is mayor as wish My everyone. get of benefit involvedthefor can everybody viewand of points and ideas experiences, their contribute can here live who those all that us to important very is It inVillach. entertained is widely facets its all in Culture Science. Applied of University the at education complete academic their students 1000 than more and young people are attending school in Villach and 11,800 children than More work. and 110 live around fromnations people where an is city Villach cultural and life! educational open-minded your of center to the Villach be choose you that delighted I’m WELCOME TO VILLACH - - Mayor Günther Albel ultimately feel athomeinVillach. and roots down put city, our in friends new find you’ll hope I started. easily getting for overview useful an it’s – services our and city our about information important tains con brochure Villach” to “Welcome This people together”. Carinthia we used to say that “Talking brings 59 -

STADT VILLACH/ MICHAEL STABENTHEINER Dear new Villacher! On behalf of the municipal administration, we would like to make our contribution and Good hosts introduce guests to their new continually improve our service. I hope that and unfamiliar surroundings, provide orien- you have a positive perception of your con- tation and familiarise them with the house tact with the Villach municipal authorities. rules and particularities. First and foremost, I hope that you feel at ease in Villach and have the opportunity to As the municipal authorities of the town of discover the many beautiful aspects of our Villach, it is not possible for us to person- town – and perhaps the Drau metropolis ally introduce all new arrivals to their new will not only be your place of residence, living environment. However, we would at but also become your new hometown. least like to help by providing a voucher for a guided tour of the town as an initial in- Municipal authority director troduction to Villach. The contents of our Christoph Herzeg “Welcome to Villach” are also designed to help familiarise you with our town. You will see that Villach is a multifaceted town that boasts a very good infrastructure and is rightly appreciated for its high quality of life. STADT VILLACH/ MARTA GILLNER MARTA VILLACH/ STADT STADT VILLACH/MARTA GILLNER VILLACH/MARTA STADT

Dear new Villacher! We hope that this compilation is helpful for your start in Villach. We wish you a happy You have just registered your new main life in our beautiful city. place of residence in Villach and received this “Welcome to Villach” brochure. With The Public Relations team the contents and information, we would like to make your settling in to the Drau town a little easier.

In the “New in Villach” brochure we have gathered information ranging from “Work- ing” to “Living”, in addition it contains con- tact details of authorities, offices, societies Further Information etc. villach.at

61 Villach: figures, data, facts Villach is the second-largest town in Villach is governed by a mayor, the muni­ Carinthia and the seventh-largest town in cipal council and the municipal senate. Austria. The 63,087 inhabitants (status The municipal council and mayoral elec- 31.12.2020, main places of residence) tions are held every six years. come from around 110 nations. The town is administrated by the Villach The oldest human traces in the Vilach area municipal authorities, responsible for sup- date back to the late New Stone Age (3500 plying water, public transport, rubbish dis- – 1800 B.C.). One can find relics through- posal, the sewage system, playschools and out the town area from the Roman era to schools etc. Villach is not only a centre for the 15th century B.C. Villach was first re- culture, science and technology, but is also ferred to explicitly as a town in 1240. becoming a “green city”. It lies amidst the Alpine Adriatic region and exudes a Med- The colours of the town are yellow and iterranean flair with influences from Italy black. The municipal coat of arms shows and Slovenia. a triangular shield with a black eagle’s powerful talons resting on a black rock rising out of the tip of the shield. Since the year 2006, the representation of the town of Villach has been characterised by a uniform appearance. The striking black inscription on a yellow background is linear and ensures a high recognition value for a distinctive outward appearance. The mo­ dern corporate design rounds off the coat of arms.

Further data Geographical location Total population: 63.087 13 degrees 51 minutes eastern longitude 50,370 with Austrian citizenship, 46 degrees 37 minutes northern latitude 6,578 from EU countries, 6,139 from non-EU countries Length of the Drau in the (Status 31. 12. 2020) municipal area: over 14 km Area of Villach: 134.85 square kilometres Length of road network: around 470 km Altitude: 501 metres above sea level, measured at Length of cycle path network: Oberer Kirchenplatz approx. 110 km

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SUSTAINABILITY IS VILLACH’S GREEN AFFIRMATIONS It starts with the district heating that runs The Dobratsch nature reserve, the first na- on renewable fuels and supplies a large ture reserve in Carinthia, is a green lung, proportion of the municipal area. It contin- a drinking water reservoir and a popular ues with the systematic investments into local recreational area. And the fact that contemporary mobility: e-bikes, e-city bus, the importance of climate protection and car and bike sharing, e-scooters and ex- environmental awareness are emphasised cellent conditions for cycling. Many of the from a young age in Villach is proven by intelligent components were researched, classes dedicated to fair trade and a na- developed and manufactured here in the ture reserve kindergarten. Family friendli- high-tech metropolis. International com- ness, sustainability and climate protection panies such as Infineon are important are of prime importance to the city. Villach employers, while the Technology Park and was already green when other cities were the Technical College provide important still tinkering with achieving compromises impulses. and has always fulfilled climate protection tasks consistently. The city of course ac- Villach’s public lighting has been convert- tively supports the international efforts to ed to LED and therefore requires minimal achieve the Paris climate protection goals. energy. The green commitment is also evident in the support of regional markets The municipal authorities keep coming and it culminates in large-scale photovolta- up with new initiatives: 150,000 reusable ic systems and the promotion of ecofriend- cups for city events, in cooperation with ly measures – especially also in the private the ecofriendly rentable tableware mobile, sphere (energy consulting…). ensure that plastic is disappearing from festival sites and fairgrounds. The sustain- 63 able drinking cups are already being used quality of life and wellbeing of the people, successfully at the ‘Villacher Kirchtag’ fes- as well as to sustainability. The city centre tival, the largest traditional festival in Aus- is gradually being adapted to be even more tria. In addition: a plastic bag prohibition climate-friendly with ample greenery: flow- is in force at the weekly market, because erbeds and troughs, a strolling boulevard regional products and plastic simply don’t at the main square, planted bus stop roofs go together. and underground garage entries, as well as many fountains ensure a climate of wellbe- The affirmation “Villach is green” extends ing in the inner-city area. Apart from many across all municipal activities: it shows attractive parks, Villach also offers urban that the city accords a top priority to the gardening. © ISTOCK.COM/PATTANAPHONG KHUANKAEW © ISTOCK.COM/PATTANAPHONG STADT VILLACH / ADRIAN HIPP VILLACH STADT

NEW IN VILLACH Here you can find an overview of the initial The citizens’ service takes care of e.g. tasks that await you upon arrival in Villach. ▸ Registrations and deregistrations You will find out which office can issue a ▸ Lost-and-found service passport, personal ID, proof of citizenship. ▸ Issuing and receipt of applications The employees of the Villach municipal au- ▸ Settlement and residence thorities will gladly assist you, answer your ▸ Issuing of various confirmations questions and give further information about any topic. Please don’t hesitate to Registration confirmation contact us. Citizens of the EEA (all EU countries, Ice- land, Liechtenstein and Norway) and Swit- Registering your place of resi- zerland may stay in Austria for three months dence without a visa. If the stay is longer, one When you move to Villach you must register must apply for a “registration confirmation” within three days, namely your main place within four months after arrival in Austria. of residence, if Villach will be your centre Persons who live in Austria for longer than of life in the future. The legal registration five years can apply for a “certification of obligation also applies to your family mem- permanent residency”. bers who move to Villach with you. You must deregister at your previous place of Issuing a passport residence (within three days before or after Passports are issued by the Villach town moving out). You can complete the dereg- hall, costing EUR 75,90 (status 2020) and istration from the old place of residence are valid for ten years. The passport is (within Austria) together with the registra- printed by the Austrian State Printer and is tion here at your new place. Registration is sent as a registered Rsb letter to the resi- free of charge. If you contravene the legal dential or stated address (e.g. workplace) registration obligation, you are committing of your choice in Austria. an administrative offence. You can register and deregister at Villach town hall. Find out what documents are needed for 65 the passport application: villach.at/buerg- erservice. Depending on whether you would like the If you need your passport quickly, there are proof of citizenship issued for yourself or three options: your child and whether you have citizen- ▸ Express passport (issued within 2 to 3 ship through parentage or conferment, you working days) must bring different documents. Therefore, ▸ One-day express passport (issued the please contact+43 (0) 4242 205-3953 to following working day) find out which documents are needed in ▸ Emergency passport (only under cer- your case. tain circumstances, not valid world- wide; issued only for the duration of a The costs: 42.70 EUR. There may be ad- journey!) ditional costs for any necessary further documents or translations. For children, Children also need their own valid pass- the proof is free of charge if the applica- port to cross a border. tion is made within the first two years of their life (an exception is the payable proof Children’s passport costs: of citizenship appliced for after acquiring ▸ First application for children up to their ci tizenship).­ 2nd birthday: free ▸ Up to the 12th birthday: 30 EUR (ex- Issuing a birth certificate press passport 45 EUR, 1-day express Every child born in Villach is issued a free passport 165 EUR) birth certificate by the registry office. ▸ From 12th birthday onwards: 75,90 EUR (express passport 100 EUR, 1-day express passport 220 EUR).

Issuing an identity card The identity card in the form of a cheque card makes it easier to identify yourself. It is considered a travel document in most European countries (current country infor- mation under www.aussenministerium.at) and can be applied for at the Bürgerser- vice Pass Office. The cost is 61.50 euros (for adults and adolescents from the 16th birthday) and 26.30 euros for children up to one day before their 16th birthday.

Issuing a proof of citizenship The citizens’ service department issues also proof of citizenship for Austrian ci­ tizens. Precondition for issuing a proof of citizenship: Villach must be your main resi- dence in Austria. 66 Depending on whether you would like the proof of citizenship issued for yourself or your child and whether you have citizen- ship through parentage or conferment, you must bring different documents. Therefore, please contact+43 (0) 4242 205-3953 to find out which documents are needed in your case.

The costs: 42.70 EUR. There may be ad- REGION VILLACH TOURISMUS / MICHAEL STABENTHEINER / MICHAEL TOURISMUS REGION VILLACH ditional costs for any necessary further documents or translations. For children, the proof is free of charge if the applica- Municipality of Villach ▸ Application for mobile phone signa- tion is made within the first two years of Registry Office ture ans E-ID their life (an exception is the payable proof Standesamtsplatz 3, Entrance III 9500 Villach of citizenship appliced for after acquiring Municipality of Villach T +43 (0) 4242 / 205-3950 citizenship).­ Citizen’s Service +43 (0) 4242 / 205-3999 F Rathausplatz 1, Entrance I [email protected] Issuing a birth certificate E 9500 Villach Every child born in Villach is issued a free T +43 (0) 4242 / 205-3900 Scope of services: birth certificate by the registry office. F +43 (0) 4242 / 205-3998 ▸ Civil status and citizenship matters E [email protected], ▸ Operating the Central Civil Sta- [email protected] tus Register (births, marriages and deaths) Scope of services: ▸ Handling church leaving ▸ Information and consultation ▸ Issuing civil status documents ▸ Lost and found office ▸ Registration for marriage ▸ Issuing and receiving applications ▸ Issuing certificates of no impediment ▸ Registrations ▸ Weddings and partnerships ▸ Carrying out selections ▸ Population referendum, surveys Municipality of Villach ▸ Resident parking permit Travelling Documents ▸ Fishing permit Standesamtsplatz 1, Entrance II ▸ Bus ticket refund 9500 Villach T +43 (0) 4242 / 205-3900 Service hours: F +43 (0) 4242 / 205-3997 Monday - Thursday: 8 - 12, 13 - 16 E [email protected] Friday: 8 - 12

Scope of services: Further information ▸ Requesting passports and identity villach.at/buergerservice cards

67 General compulsory education Driving licence For all children who live in Austria, there is You need a valid driving licence. Validity or general compulsory education. It starts in expiry in the country of origin also apply in the year the child turns six (reference date Austria. If your driving licence was issued is 1st September) and lasts nine school in an EU or EEA country, it is valid in Aus- years. Compulsory education is fulfilled by tria (but you can convert it voluntarily). If visiting the following schools: you come from a third country and register ▸ 1 st to 4th school year: Volksschule (Pri- your main place of residence in Austria, mary School) you can also drive with the foreign driving ▸ 5th to 8th school year: Mittelschule licence for the first six months. If you need (New Secondary school) it for longer than half a year it must be ▸ From the 9th school year: Pre-vocat­ transferred at the latest after six months ional School or attendance/further and you have to complete a practical driv- attendance of a School for Intermedi- ing test. For information, please contact ate Vocational Education or College for the Villach police department. Higher Vocational Education. Police directorate of Carinthia / Further information Police department of Villach Citizen’s Service villach.at/schulen Trattengasse 34, 9500 Villach Vehicles T 059 133-26 5555 E [email protected] An insurance duty applies to vehicles (cars, I www.polizei.gv.at lorries, motorbikes, mopeds) in Austria. You must therefore conclude at least a third-par- Service hours: ty liability insurance with an insurance com- Monday-Wednesday: 8-13 pany. Only then is your vehicle permitted on Thursday: 8-17 the road (official registration). Friday: 8-13 After paying the prescribed fees, you re- ceive the official car registration number (number plate) and the approval sticker (“Pickerl”). You can register your vehicle at an insurance company or other authority, that will provide you with information about the necessary documents. You may only use Austria’s motorways with the motorway tax sticker (vignette, avail- able at automobile clubs, post offices, ­pe trol stations, newsagents). Use of seatbelts is obligatory in Austria – all passengers in a car must be strapped in. Children under 14 years who are smaller than 1,50 metres must sit in a suitable children’s seat.

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LIVING Registration obligation licitor, rental association, Chamber of La- If you move to Austria or within Austria, you bour). Ask what costs are already included must register your residence within three in the rental – running costs such as heat- days at the citizens’ service of the town ing, rubbish disposal and house cleaning hall. can increase the overall expense of rental housing considerably. You can find housing at ▸ Municipial of Villach Rental contracts are concluded without a ▸ Housing associations and companies fixed term. Complying with a contractually ▸ Real estate agents agreed notice period, the lessor or lessee ▸ Private lessors or sellers can terminate the rental relationship at any time. The easiest option is to read housing ad- vertisements in the daily and weekly news- Council housing papers. There are also special magazines If required, one can apply in Villach for allo- just with housing advertisements, along cation of council housing. with countless housing offers on the Inter- net.

Note Real estate agents request a commission for arranging housing (usually twice the monthly rent or a percentage of the pur- chase price). Have the rental or purchase contracts checked by a legal person (so- 69 Useful addresses for seeking Municipality of Villach housing Community Housing Meine Heimat Gerbergasse 6 (1. Stock), 9500 Villach Gemeinnützige Bau-, Wohn- und Sied- T +43 (0) 4242 / 205-5000 lungsgenossenschaft F +43 (0) 4242 / 205-5099 Zeno-Goess-Straße 13a, 9500 Villach E [email protected] T +43 (0) 4242/54042 I villach.at/wohnen I www.heimat-villach.at E [email protected] Service hours: Monday - Friday: 8 - 12 Kärntnerland We kindly request making an appoint- Gemeinnützige Wohnbaugenossenschaft ment by telephone. Registrierte Genossenschaft mbH Bahnhofstraße 38c/2 Scope of services: 9020 Klagenfurt ▸ Housing allocation T +43 (0) 463/513068 ▸ Housing advice I www.kaerntnerland-gbv.at ▸ Housing management E [email protected] ▸ Commercial and technical housing management BUWOG Süd – formerly ESG ▸ Compiling building programmes Wohnungsgesellschaft mbH and administrating building subsi- Tiroler Str. 17 dies 9500 Villach ▸ Organisation of the housing com- T +43 (0) 4242/57200 mission I www.buwog.com E [email protected]

For a housing application, all resident Landeswohnbau Kärnten persons (over 14 years) must have Villach branch German language knowledge at A2 level Neue Heimat 13 and be able to prove completion of the 9500 Villach module “Harmonious Cohabitation” of T +43 (0) 4242/21626 the integration pass. I www.neusiedlerbau.at E [email protected]

Kärntner Siedlungswerk Further information Karner Straße 1 villach.at/wohnungen 9020 Klagenfurt T +43 (0) 463/56819-39 I www.ksw-wohn.at E [email protected]

70 Radio and TV registration waste is a significant contribution to en- In Austria fees are due for radio and vironmental protection and resource effi- TV. Please register your devices at the ciency. In Villach, bins are provided in each Gebühren-Info-Service (GIS) of ORF. The residential house for rubbish separation. registration form can be found on the In- ternet at www.gis.at. Black bin for household waste or residual The municipal housing complexes are waste: the litter is firm waste typical of a equipped with central satellite systems. private household such as crockery, win- The mounting of private satellite dishes is dow glass, refuse, cat litter, bones, dirty generally prohibited. paper, nappies, toys, vacuum cleaner bags etc. Good cohabitation Being new in a town of course brings many Brown bin: for organic waste, plant-based lifestyle adjustments. As a new lessee or waste such as vegetable and fruit residue, property owner, one must also adapt to the flowers, plants, cut grass, leaves, bran­ customs of the residential environment. ches, coffee and tea leaves with filter pa- Please note that house rules apply in most per, eggshells etc. buildings, and are displayed in the stairwell. Please comply with these house rules. In- Red bin: for waste paper such as card- troduce yourself to your neighbours when board, newspapers, catalogues, books, you move in – even if you do not yet speak files etc. German very well, the other residents will appreciate this gesture. Work in the apart- Yellow bin or yellow sack: for plastic ment, garden or courtyard that generates bottles and synthetic packaging such as noise (hammering, sawing, lawnmowing, drinks cartons etc. loud music) is prohibited from Monday to Saturday from 7 p.m. to 8 a.m. and from Old material collection points: glass 12 a.m. to 3 p.m. In general, night peace containers for scrap glass, one for colour- applies between 10 p.m. and 8 a.m. ed and one for clear glass, and in some cases second-hand clothes containers. If you hold a party in the home or outdoor area, please be so kind to inform your Old material collection centre: neighbours and house management be- ▸ Bulky rubbish forehand. Grilling on the balcony is prohib- ▸ Old electric devices ited (strong smoke development). Please ▸ Batteries (also in trade) do not clutter the stairwell with bicycles, ▸ Re-USE pushchairs etc. Use the rubbish bins and ▸ Problematic substances separate your rubbish. ▸ Junk ▸ Hard plastics Rubbish: avoid, separate, dispose ▸ Deep-frying oil etc. of properly! The rubbish disposal system is regulated by law in Austria, with an emphasis on avoiding rubbish. The proper handling of 71 Old materials collection centre Drauwinkelstraße 2, 9500 Villach Link to the Müll-App (bei der Kläranlage) T +43 (0) 4242 / 205-6300 Android iOS

Opening hours: Monday - Friday: 7 - 17 Saturday: 8 - 12.30

Your rubbish disposal service pro- vider in Villach: Villacher Sauber- macher GesmbH & Co KG, Drauwinkelstr. 2, 9500 Villach Further information T +43 (0) 4242 / 58 20 99 villach.at/abfall STADT VILLACH / KARIN WERNIG VILLACH STADT ISTOCKPHOTO.COM/CHRISTOFER O DRISCOLL ISTOCKPHOTO.COM/CHRISTOFER

WORKING The Austrian labour market is based on entitled to settlement according to NAG. many laws. The Red-White-Red card (RWR Karte) The most important regula- It provides entitlement to settlement and tions for the labour market employment with a particular employer. The RWR card is issued for: Unrestricted access to the labour ▸ Especially highly qualified workforces market: ▸ Specialist personnel in shortage occu- ▸ All persons with Austrian citizenship, pations their spouses and children, if they are ▸ Other key workforces entitled to settlement according to the ▸ University graduates NAG (Settlement and Residence Law). ▸ Self-employed key-personnel ▸ Citizens from EU member states and ▸ Company founders the EEA states Iceland, Norway and Liechtenstein. Qualified workforces from third countries, ▸ Persons entitled to asylum (conven- as well as their family members, can settle tion refugees) and subsidiary persons permanently in Austria and work here with entitled to protection have free access the Red-White-Red card. The permission is to the Austrian labour market and may regulated through a points system. With the work without a special permit. points calculator at www.migration.gv.at you can check if you fulfil the conditions for Excepted from the law governing a RWR card. the employment of foreign nationals The most important criteria for receiving are… foreigners in diplomatic or consular a RWR card are: qualifications, work ex- service and their foreign attendants, as well perience, language skills, age, adequate as teachers and researchers at universities workspace opportunities and suitable re- and educational establishments, if they are muneration. 73 “The Red-White-Red Card Plus” The Red-White-Red Card Plus provides en- If you are a job seeker, register as soon as titlement to a time-limited settlement and possible at the AMS branch in Villach. unrestricted labour market access (inde- pendent and employed work, not restrict- AMS branch Villach ed to a specific employer). Trattengasse 30, 9500 Villach T +43 (0) 4242 / 3010 “Permanent residency EU” F +43 (0) 4242 / 3010-6190 Those who have been settled in Austria for E [email protected] five years can apply for the residency sta- I www.ams.at tus “permanent residency EU”. This pro- vides entitlement to unlimited settlement Service hours: with unrestricted labour market access. Monday-Thursday: 7.30 - 15.30 For the residency status, advanced Ger- Friday: 7.30 - 13 man knowledge is necessary.

CIC – Carinthian International Club Unsolicited application A network for international employees, as You can find many job advertisements in well as partners in industry and science in the weekend editions of the daily newspa- Carinthia. CIC provides multilingual (Eng- pers. However, you can also send your ap- lish, Italian etc.) assistance for career plan- plication documents proactively to a com- ning, on the way to self-employment and pany that you would like to work for. On when seeking work. the Internet you can find the eJob Room of AMS, along with some private job plat- CIC - Carinthian International Club forms with various job offers. Hauptplatz 7, 9500 Villach T +43 (0) 650 / 260 81 95 Europe-wide job search E [email protected] EURES helps job seekers in the EEA area I www.cic-network.at to find a job. www.eures.europa.eu By appointment only. Representation of employee interests AMS service for job seekers Arbeiterkammer (Chamber of Labour) The “Labour Market Service” (AMS) is In cooperation with the Austrian Feder- responsible for unemployment insurance ation of Trade Unions, the Chamber of services, acts as an agent for finding work- Labour represents the interests of em- forces for open positions and supports the ployees, as well as consumers in Austria. own initiative of job seekers and compa- nies through consultation, information, Federation of Trade Unions qualification and financial support. The Austrian Federation of Trade Unions The job information centre of AMS offers (ÖGB) is the umbrella organisation of many information about job and training possi- trade unions (e.g. public service, construc- bilities, as well as job application coaching tion-wood, private employees). It repre- and personal career guidance. sents the interests of employees, as well 74 as persons in training, the unemployed and IAM-Institute for Work Migration pensioners. The ÖGB contributes to nego- Trattengasse 32, 9500 Villach tiating general collective contracts or laws. 3rd floor (right next to AMS Villach) The membership fee is a percentage of the T +43 (0) 463/509 301 gross income monthly. More detailed infor- F +43 (0) 463/509 301-20 mation is available at www.oegb.at. E [email protected] I www.iam.co.at Works council In a company that has at least 5 employees Service hours: eligible to vote (regardless of their natio­ Monday, Wednesday, Thursday: 8 - 15 nality), a works council can be established. The works council represents the interests Tasks: of the employees to the corporate manage- ▸ Support in acknowledging profes- ment. A “works council apportionment” to sional qualifications cover the costs is deducted directly from ▸ Potential and competence analysis the salary and may amount to a maximum ▸ Career advice under consideration of half a percent of the net income. of the formal and informal compe- tences brought from the client’s Personnel representation homeland In public administration, the works council ▸ Job search is called personnel representation. ▸ Legal advice and clarification of le- gal questions in matters of foreign- Acknowledgment of educational er employment, unemployment in- qualifications surance, settlement and residency For workforces from abroad, the recogni- law. tion of professional qualifications can play ▸ Support in crisis situations at the an important role for entering the Austri- workplace an labour market. Various establishments ▸ Information about further training have been set up to support the recogni- options and retraining, Friday: 8 - 13 tion and evaluation process. These estab- lishments offer persons resident in Austria free acknowledgment consultations in va­ rious languages. Freelancing, registration of a trade If you would like to work independently in Austria, you can be advised in advance by the Austrian Economic Chamber, which rep- resents the interests of the self-employed. In Austria, a trade may only be practiced if there is a trade approval. The extract from the trade registry serves as proof of trade approval. It must be clarified whether you need a trade approval or operational permission, 75 what legal form is suitable for your com- your employer must register you at the pany, how you finance your company etc. responsible social security carrier and pay social security contributions. You must re- Information about what conditions you ceive a copy of this registration from your must fulfil and what documents you need employer. It ensures that you have health, is available at the Trade and Events Depart- accident, unemployment and retirement ment of Villach. insurance and you receive the “E-card” for making use of medical services. The self-employed must register themselves for Municipality of Villach social security (SVA, Sozialversicherung- Trade and events sanstalt für Gewerbliche Wirtschaft). The Rathausplatz 1, 9500 Villach obligatory insurance for independent wor­ T +43 (0) 4242 / 205-2200 kers also comprises pension, health and F +43 (0) 4242 / 205-2299 accident insurance, as well as self-em- E [email protected] ployed insurance. I villach.at/gewerbe Service hours: Working hours, holidays Monday - Thursday: 8 - 12, 13 - 16 The regular working hours for full-time em- Friday: 8 - 12 ployment in Austria are 8 hours per day, 40 hours per week. Other working hours are also possible, such as minimum em- Further Information ployment, part-time employment, seasonal villach.at/gewerbe work etc. Holiday entitlement is at least five weeks per year, this also applies to mini- mum and part-time employment. Work contract/notice of employment There is no legal entitlement to a 13th and Your employer must provide you with a 14 th monthly salary. Employees are only en- work contract or a notice of employment titled to this if it is contractually agreed. as a written proof of your working rela- tionship. This notice of employment must Taxes include e.g. the name and address of the Those whose main residence is in Austria employer and employee, the start date must pay taxes on all income. To avoid dou- of the working relationship, the duration ble taxation of income from abroad, there of the notice period, salary, due date for is a double taxation agreement with the salary, working hours, annual holiday enti- neighbouring, EU and EEA states. Employ- tlement. Independent contractors are also ees as well as pensioners pay income tax entitled to a notice of employment. Teach- which is withheld at source by the employer ing contracts must always be concluded in and is transferred to the tax office. Through writing. Work contracts can be concluded an employee tax assessment any excess for a specified or unspecified period. tax paid can be returned. The self-employed pay income tax and must submit an income Insurance tax declaration to the tax office. Further in- Before starting the working relationship, formation: www.bmf.gv.at 76 Termination With a termination by the employer, the employer dissolves a working relationship set for an undefined period. Fixed-term working relationships can only be ter- minated prematurely if agreed explicitly between the employer and employee. No- tice periods and termination dates can be found in your work contract or the collec- tive contract applicable to you.

Young people and work Children and young people are especially protected in Austria, so children may not work in Austria. Young people, on the other hand, after fulfilling their nine-year obligato- ry schooling, may learn a profession. Young people entitled to asylum who wish to learn a profession also do not need special per- mission. In Austria, women and men have equal rights to learn and practice a profes- sion.

77 STADT VILLACH/KARIN WERNIG VILLACH/KARIN STADT

LIFE SITUATIONS The Villach municipality accompanies its Registered partnership citizens in all life situations. You can enter into a “registered partner- ship” with your partner. Set a date at the Marriage registry office for the necessary procedure, The first step towards married life is the telephone number +43 (0) 4242/205- record to establish eligibility for marriage, 3950. the official registration for a civil marriage. Since 01.01.2019 it is also possible for Pregnancy same-gender couples to enter into the As soon as you know you are expecting a bond of marriage. Please book an appoint- child, you must notify your employer of the ment at the registry office in Villach at the pregnancy and the expected date of birth. telephone number +43 (0) 4242/205- Eight weeks before and eight weeks after 3950. Then you will also find out what the birth, employees have an absolute work documents you need to bring and what prohibition, the maternity leave. fees are applicable. Upon registration, the For the healthcare provision of the moth- place, date and procedure of the wedding, er and baby the “mother-child pass” pre- as well as your future married name will scribes a series of medical examinations be specified. For foreigners, their national during the pregnancy and up until the child’s regulations apply. 5th year of age. The mother-child pass is available at the medical office wherever the pregnancy was confirmed. Every woman 78 receives the pass, regardless of nationality. Registering place of residence The examinations are only free if performed What is needed are the birth certificate of by a doctor under contract with your health the child, a filled-in registration form and insurance. the passport of the person registering. If you do not have health insurance, you can have an entitlement receipt issued by Proof of citizenship the regional medical insurance before an A legitimate child automatically becomes an examination. You only receive the childcare Austrian citizen upon birth if one parent is an allowance if you carry out all examinations Austrian citizen at this time. Illegitimate chil- on the due dates. dren automatically receive the Austrian na- tionality if the mother is an Austrian national Birth at the time of the birth or the Austrian father The Villach registry office is responsible confirms paternity within 8 weeks. for documenting all births occurring in the Villach municipal area. The certificates and Registering for social security documents are available at the following This occurs automatically through the regis- address: try office. If both parents have health insur- ance, the child can be co-insured with the Municipality of Villach mother and father. The child receives his Registry office own E-card. Standesamtsplatz 3, 9500 Villach T +43 (0) 4242 / 205-3950 Passport F +43 (0) 4242 / 205-3999 Children need their own passport for tra­ E [email protected] velling to a foreign country, It can be ob- I villach.at/standesamt tained at the Villach town hall in the Citi- zens’ Service Department. Please find out Service hours: beforehand which documents you need. Monday - Thursday: 8 - 12, 13 - 16 Information about the required documents Friday: 8 - 12 is available at villach.at/buergerservice

Birth certificate Maternity allowance, childcare The Villach registry office delivers the birth allowance certificate and the birth confirmation for During the four-months maternity leave, the medical insurance to the hospital bed, under certain conditions mothers receive under certain circumstances. a maternity allowance as compensation for In order for you to receive your child´s cer- the lost income. At the earliest from the tificates at Villach hospital (LKH), the regis- day of birth, you can apply for childcare try office needs the necessary documents allowance. in advance from you as parents. You can Parents have the possibility to receive a find out which documents are needed from childcare allowance according to various employees at the registry office. Please systems and options. For the full allow- telephone beforehand and enquire. ance, the examinations fulfilled according to the Austrian Mother-Child Pass pro- gramme. The application for childcare al- 79 lowance is submitted to the health insur- 5. promote the (re)integration of eligible ance that issued the maternity allowance persons into working life; or with which you are insured. 6. Take into account integration policy and foreign police objectives. Family allowance, child tax deduction Regardless of profession or income, par- Help in special life situations ents are entitled to a family allowance for Who is entitled to subsistence and housing their children. The amount depends on the benefits? age and the number of children. A higher Social assistance is, in principle, ‘subordi- allowance is paid for disabled children. nate’ aid and presupposes a social emer- From the age of 18, the family allowance is gency, i.e. before it is granted, all other only granted under certain conditions. possibilities must be exhausted. Persons The application for the family allowance is who have their main residence and their submitted to the responsible tax office. To- actual residence in Carinthia and who have gether with the family allowance, the child actually been resident in the Federal Re- tax deduction (a negative tax) is paid out. It public of Germany for at least 5 years are does not need to be applied for separately. entitled. The prerequisite is that the person Further information: www.bmf.gv.at of working age is available to the labour market service and that he is Childcare a job (coupling to the willingness to work). NOTE: In Carinthia there is an obligatory Persons without playschool (kindergarten) year. Children Health insurance that receive a subsist- MUST attend a child education and child- ence and housing benefit in accordance care establishment for the last year before with Section 12 of the Carinthian Social they start compulsory schooling. This oblig- Assistance Act is included in the statutory atory year is free up to 20 hours per week health insurance. (4 hours per day). Information is available by telephoning +43 (0) 4242/205-3200 at the department of education.

Social assistance benefits Welfare benefits are intended to: 1. meet the necessary needs of persons in social distress and at risk of social exclu- sion as a result; 2. make a decent life possible by support- ing the general livelihood and contributing to the satisfaction of housing needs; 3. avoid social hardship and social exclu- sion as a result; 4. empower and encourage individuals to avert and overcome social emergencies as quickly as possible on their own; 80 Municipality of Villach The certification of the death (issuing a Social matters death certificate) takes place at the regis- Rathausplatz 1, 9500 Villach try office. This official step is also usually T +43 (0) 4242 / 205-3832 taken care of by the undertaker. The re­ F +43 (0) 4242 / 205-3898 gistry office or the undertaker can provide E [email protected] information about which documents are I villach.at/soziales needed.

Service hours: After issuing the death certificate, the As- Monday - Friday: 8 - 12 sociation of Social Security Providers and We kindly request making an appoint- the probate court of the main place of re­ ment by telephone. sidence are notified electronically. The de- registration at the central registry is also Scope of Services: carried out. ▸ Carinthian Social Assistance ▸ Carinthian equal opportunities ▸ Help in special life situations Further information ▸ Emergency aid villach.at/soziales ▸ Care of senior citizens ▸ Social and health diocese ▸ Meals on wheels ▸ School starter package and heating subsidy ▸ Social counselling and support

Death In case of a death at home, notify a doc- tor who can issue a death certificate. Until arrival of the certifying doctor, no chan­ges may be made to the deceased (this includes a change of clothing).

In case of a death at the hospital or a care establishment, the death certificate is ar- ranged by the administration and the death is notified directly to the registry office. In case of a death at home, the undertaker usually takes care of the notification. He or she also acts as a contact person for all matters and provides support during this difficult time. 81 CHILDREN, YOUNG PEOPLE, FAMILIES Children, youth and family counselling Scope of services: The aim is to accompany and advise chil- ▸ Education counselling dren, young people and their whole family ▸ Education assistance system, as well as to take their strengths, ▸ Crisis intervention resources and possibilities into considera- ▸ Children’s recreational initiatives tion for the respective guidance. ▸ Foster children According to child and youth support law, ▸ Adoptions the children and youth help has the task of ▸ Alimony trustees supporting families in the fulfilment of their ▸ Alimony payments obligations and, if children or young people ▸ Parental custody matters are in danger, to take suitable measures to protect these children. In difficult situations (e.g. separation or Prevention Network divorce), both parents can seek (legal) The Villach Prevention Network includes counsel. Children and young people who institutions that offer counselling, help and can no longer live with their parents due support in various life situations for young to the family situation find a new home in people. Through good networking, compe- social housing communities or with foster tent help and assistance can be offered parents. Parent counselling services offer quickly and appropriately. parents of babies and toddlers compre- hensive support in all matters pertaining to Municipality of Villach education, nutrition, care and health. Youth Centre Gerbergasse 29 9500 Villach Municipality of Villach T +43 (0) 4242 / 205-3434 Social and youth welfare E [email protected] st Hans-Gasser-Platz 9 (1 floor), I villach.at/jugendzentrum 9500 Villach T +43 (0) 4242/205-3800 Opening hours: F +43 (0) 4242/205-3899 Monday - Friday: 13 - 18 E [email protected] I villach.at/jugendundkinderhilfe Prevention Network coordinator Mag.a Ilse Woods-Pertl, BA Service hours: (Villach Youth Centre) Monday - Thursday: 8 - 12, 13 - 16 Gerbergasse 29, 9500 Villach Friday: 8 - 12 T +43 (0) 4242/205-3434 We kindly request making an appoint- E [email protected] ment by telephone. I villach.at/netzwerk-praevention

82 ISTOCKPHOTO.COM/ANN MARIE KURTZ ISTOCKPHOTO.COM/ANN

Child education and childcare Municipality of Villach establishments Departement of Education All children are accompanied and taken Klagenfurter Straße 66 care of at our child education and child- 9500 Villach care establishments. The department of T +43 (0) 4242 / 205-3200 education (formerly playschool and nurs- F +43 (0) 4242 / 205-3299 ery department) can provide further infor- E [email protected] mation about facilities available and what I villach.at/bildung you need to know if your child will soon attend playschool or a nursery. Service hours: Registration period: a week during the Monday - Thursday: 8 - 12, 13 - 16, period from the end of January to the be- Friday: 8 - 12 ginning of February prior to the start of the kindergarten and nursery year in Septem- We kindly request that you make an ber of that year. The date of the registra- appointment by telephone. tion week is announced in Villach muni­ cipal media.

83 ISTOCKPHOTO.COM/ANDREW RICH ISTOCKPHOTO.COM/ANDREW

EDUCATION

Municipality of Villach Compulsory schooling Departement of Education (6-15 years old, 1st – 9th school year). Klagenfurter Straße 66 Children in Austria must attend school for 9500 Villach 9 years from the age of 6, preceded by a T +43 (0) 4242 / 205-3300 compulsory preschool year. There is an ed- F +43 (0) 4242 / 205-3399 ucation and training obligation until the age E [email protected] of 18. Parents are responsible for their chil- I villach.at/bildung dren’s school attendance. Service hours: Volksschule (Primary School) Monday - Thursday: 8 - 12, 13 - 16 (6 – 10 years old, 1st to 4th school year). The Friday: 8 - 12 child must be registered at a school near the residential address half a year before We kindly request that you make an ap- starting school. If you want your child to go pointment by telephone. to a different school, you need the approval of the school department. The parents or guardians receive all information by letter Mittelschule/Gymnasium from the respective school director. (Secondary School/Grammar Children required to attend school who are School) not yet ready for school must attend a pre- (10-14 years old, 5th to 8th school year) school class for the first year to grow into The MS and the Gymnasium serve the pur- school life. The preschool level is part of the pose of basic general education, as well as general compulsory education. Preschool preparation for professional life or transition lessons are offered at every school. Please to further education schools. The MS cur- enquire at the school management for fur- riculum corresponds to that of the Gymna- ther information. sium.

84 Pre-Vocational School council for information about the possibili- (15 years old, 9th school year) ties of integrative/inclusive education and Pupils are prepared for their further (pro- specific forms of special needs support. fessional) life through deepening of gener- al education, professional orientation and School for Intermediate Vocational basic vocational education. An orientation Education (BMS) phase at the beginning of the school year The schools for intermediate vocational and professional orientation as a teaching education (professional schools) offer an principle offer a range of possibilities to get extended and more in-depth general ed- to know the professional world. Through ucation, as well as intensive professional company and profession insights in training education. There are technical, commercial workshops and extracurricular institutions, (fashion, tourism) and artisanal schools, as well as through practical work days (trial one/two/three-year schools for commer- apprenticeship) in companies, the choice of cial professions, trade schools, schools profession is supported. for social professions, as well as specialist schools for agriculture and forestry. Mother-tongue lessons Pupils with a mother tongue other than Ger- Apprenticeship man can deepen their knowledge of their The apprenticeship offers young people mother tongue in confirmed, non-binding a solid professional education in one of practice. Participation is voluntary and free around 200 vocations. The apprenticeship of charge, but it is recommended to make is the right choice for those who prefer a use of this educational option, because practice-orientated education within a trade good knowledge of the mother tongue is the (participation in the company). Apprentices basis for further language acquisition and spend around 20% of the training time in the can have a positive effect on performance professional school, where they acquire the in other subjects. Mother-tongue lessons theoretical knowledge for the profession. can be carried out in principle in any lan- guage. Further information is available from After compulsory education the management of the school your child Education to the age of 18 attends. Education until 18 is an initiative of the Aus- trian federal government, with the objective Religious education of leading all young people to a qualification The religious education in Austria is carried beyond the compulsory education and to out by recognised churches and religious counteract early education termination. The societies for the school children affiliated to training obligation applies to all young peo- them. It takes place as part of the school ple until the age of 18 who have fulfilled the curriculum. general compulsory education and reside permanently in Austria. Children with disabilities For children with disabilities, special support is provided so that they can achieve their educational objectives. It is recommended in all cases to contact the regional school 85 Achieving the Matura profession is envisaged in Austria. There is (secondary school graduation) a distinction between regulated and non-re­ Academic Secondary School gulated professions. Regulated professions (AHS), Upper Level are those for which the proof of certain (14 – 18 years or 9th -12th school year) qualifications is a condition (for example They provide a comprehensive general edu- architects, the medical profession, lawyers cation and end with the Matura (secondary and solicitors). school graduation). The graduation certifi- cate provides entitlement to study at univer- ▸ The nostrification by an Austrian sities and technical colleges, as well as col- university or technical college is a leges of further education and academies. special type of acknowledgement and only required if a regulated pro- Colleges for Higher Vocational fession is sought and the qualifica- Education (BHS) tion was acquired in a third country (14 - 19 years or 9th to 13th school year) (non-EU state). Further information The 5-year colleges for higher vocational ed- is available at www.nostrifizierung.at. ucation provide higher general and special- ist education, enabling the practice of high- ▸ If a regulated profession is sought and er-level professions. They conclude with the the qualification was acquired in an EU diploma examination that entitles university state, an abbreviated recognition is re- or higher studies. You can find a list of the quired according to the EU Professional BHS at www.abc.berufsbildendeschulen.at Recognition Directive at the respective professional authority (federal or re- Studies gional authority). Further information University and the responsible authorities can be University studies teach specialist compe- found on www.berufsanerkennung.at. tences, as well as general problem-solving abilities and analysis capabilities. A univer- ▸ For non-regulated professions, in prin- sity degree opens a wide range of career ciple no formal recognition of foreign possibilities and can be tailored optimally qualifications is required. In such cases, to personal competences and preferences an evaluation of your higher education due to a broad spectrum of choices. qualification by ENIC NARIC Austria can be helpful for professional purposes. University of Applied Sciences (FH) The application is only possible online Universities of Applied Sciences offer aca- at www.aais.at (payable). demically founded professional education with a strong profession-related orientation (at least one practical semester is part of the course of study).

Recognition of foreign qualifications What procedure is applied to acknowledg- ing foreign qualifications depends what 86 ENIC NARIC Austria Federal Ministry of Education, AST Carinthia contact point for Science and Research, department IV / 13 persons with qualifications acquired Teinfaltstraße 8, 1010 Wien abroad T +43 (01) 53120 + Durchwahl 5920 to AMS Landesgeschäftsstelle, Rudolfs- 5930bis 5930 bahngürtel 42, 9021 Klagenfurt F +43 (01) 53120-3099 2nd floor, room no. 263 E [email protected] T +43 (0) 316 / 83 56 30 I www.naric.at E [email protected] We prefer e-mail enquiries (including I www.anlaufstelle-anerkennung.at corresponding documents) to be able We kindly request making an appoint- to answer your questions as quickly as ment by telephone. possible. “Tertiary education” Service hours: There are various possibilities to catch up Monday-Friday: 10.30-15.30 on basic education or missed educational We kindly request making an appoint- qualifications. ment by telephone. Basic education, compulsory educa- Scope of Services: tion completion There are a wide range of educational ▸ Multilingual, free acknowledgement measures in the basic education and com- advice pulsory schooling area. If you have not ▸ Clarification whether a formal completed compulsory education or an acknowledgement is necessary / apprenticeship, you can return to it and possible complete training for a (another) profes- ▸ Organisation of attested transla- sion. Information is available at the Austri- tions of diplomas, certificates and an educational counselling, Carinthia net- other documents work: www.bildungsbe­ratung-kaernten.at ▸ Forwarding of diplomas / certifi- cates to the assessment authori- ties Die Kärntner Volkshochschulen ▸ If required, support throughout the Course for later completion of compul- acknowledgement process sory schooling ▸ Information about further educa- Bahnhofstraße 44, 9020 Klagenfurt tion and advice options T +43 (0) 50 477 702 E [email protected] I www.vhsktn.at

Completing an apprenticeship Those who have not completed an ap- prenticeship can take a final examination under certain conditions. Persons over 18 87 years of age may also take the examination Library if they can prove the necessary knowl- The Public and School Library Landskron edge (as a rule two years of professional and the Alpen-Adria Mediathek contribute practice). to education in Villach. These offer a range of books, magazines, audio books, films and External examination music CDs. There are also many books in With an external examination, one can catch foreign languages for children, as well as up on graduation certificates or certain for adults, and language programmes to subjects of a school year without attending acquire the German language and other school. Applications are to be made to the languages. directors of the respective school. Municipality of Villach Professional school graduation Landskron Library examination Hauptschulstraße 4 At many adult education establishments, 9523 Landskron it is possible to complete a professional T +43 (0) 4242/419 48 35 school graduation examination after atten­ E [email protected] ding school or a course (at the earliest from 17 years of age). The professional school Service hours: graduation examination is the equivalent to Tuesday and Wednesday: 15 - 18 the Matura and the condition for attending Thursday: 9 - 13 universities, colleges, technical colleges Fridayday: 12 - 18 and academies. Alpen-Adria-Mediathek University entrance examination Kaiser Josef Platz 1 Without the Matura, academies, technical 9500 Villach colleges and universities (restricted to T +43 (0) 050 477-5000 certain studies) can be attended with a E [email protected] university entrance examination. Service hours: Schools for professionals Monday, Tuesday, Wednesday, Here those already exercising a profession Friday: 10 - 16 or persons with completed professional Thursday: 10 - 18 education can acquire education and the Saturday: 9 - 12 associated entitlements of certain school types in evening classes. Conditions: at least 17 years of age, successfullcomple- tion of 8 years of compulsory education, professio­nal experience or completed professional education. Many vocational junior and senior secondary schools, as well as colleges (for persons with school graduation) are run as evening schools.

88 Bundesgymnasium und Bundesre- Bundes-Bildungsanstalt für algymnasium St. Martin (Grammar Elementarpädagogik School) (Primary teacher training) St. Martiner Straße 7, 9500 Villach Hubertusstraße 1, 9020 Klagenfurt T +43 (0) 4242/56305 T +43 (0) 463/233 64 E [email protected] E [email protected] I www.it-gymnasium.at I www.bafep-ktn.at

Bundesgymnasium und Bundesreal- Kärntner Tourismusschulen gymnasium Peraustraße (Tourism schools) (Grammar School) Kumpfallee 88, 9504 Warmbad Villach Peraustraße 10-12, 9500 Villach T +43 (0) 4242/3007 T +43 (0) 4242/24553 E [email protected] E [email protected] I www.kts-villach.at I www.peraugymnasium.at Schule für Gesundheits- Bundeshandelsakademie und und Krankenpflege (Healthcare) Bundeshandelsschule Europaplatz 3, 9500 Villach (Trade Academy) T +43 (0) 4242/222 92 F.-X.-Wirth-Straße 3, 9500 Villach E [email protected] T +43 (0) 4242/285 40-0 I www.ausbildungszentrum.ktn.gv.at/ E [email protected] villach I www.hak-villach.at Fachhochschule Kärnten Höhere Technische Bundeslehr- (Technical college) und Versuchsanstalt Villacher Straße 1, 9800 Spittal (Technical School) T +43 5 905 00-0 Tschinowitscher Weg 5, 9500 Villach E [email protected] T +43 (0) 4242/370 61 I www.fh-kaernten.at E: [email protected] I www.htl-villach.at AAU – Alpen-Adria-Universität (Alpe Adria University) Centrum Humanberuflicher Schulen Universitätsstraße 65-67, (Social work schools) 9020 Klagenfurt am Wörthersee Richard-Wagner-Straße 8, 9500 Villach T +43 (0) 463/2700 T +43 (0) 4242/248 09 E [email protected] E [email protected] I www.aau.at I www.chs-villach.at

89 STADT VILLACH / SCHALLER VILLACH STADT

HEALTH Health insurance insured by the Kärntner Gebietskrank- In Austria compulsory insurance applies. enkasse (Carinthian Regional Medical In- Your employer is obliged to register you for surance). In Austria around 99,5 percent social security before starting a work rela- of the population has health insurance. If tionship (you receive a copy of the registra- you do not have health insurance and have tion from the employer). You then have a no possibilities for co-insurance (spouse, health, accident and retirement insurance parents), you can insure yourself by sub- and can use all medical services. mitting an application to the Carinthian Regional Medical Insurance. The self-in- If you earn less than 460,66 EUR per surance can entail a waiting period of six month (status 2020), this is regarded as months. For advice about your specific minimum employment. In this case, you situation, contact the Carinthian Regional are only registered for the accident insur- Medical Insurnce (Kärntner Gebietskrank- ance. However, you can insure yourself enkasse). Further information at www.so- voluntarily at a reduced rate at the regional zialversicherung.at. medical insurance for health insurance. When registering for social security, you E-Card receive an insurance number that you will You receive the E-card from your insurance need on an ongoing basis. The social secu- (in the form of a debit card). You must rity contribution is deducated directly from show this at every visit to a doctor, dentist, your salary. Your dependents (spouse, chil- health insurance or hospital. If you do not dren) can be co-insured with you (mostly have an E-card with you, you must pay an free of charge or at a reduced rate). excess. Your name and insurance number are stored on your E-card. Asylum seekers If you are or become unemployed, you re- receive an E-card after being accepted by ceive health insurance through the AMS the federal scheme. (Arbeitsmarktservice, Labour market ser- vice). Which insurance company you are Prescription fee insured with depends on your profession. Most medical services in Austria are free Employees and workers are generally for persons with health insurance. If your 90 doctor prescribes a medicine (and gives Villach municipal health authority you a prescription), you must pay a fee for The health authority carries out vaccina-

STADT VILLACH / SCHALLER VILLACH STADT this at the pharmacy. The prescription fee tions for children and adults, participates is currently EUR 6,30 (since 01.01.2020). in regional vaccination initiatives (FSME, Persons and families with a very low in- flu) and much more. come and persons who regularly need a lot of medicines can be exempt from the prescription fee. Information about this Municipality of Villach i is available at the Austrian Medical Insur- Health ance on the telephone number 05 0766- Rathausplatz 1, 9500 Villach 164400. T +43 (0) 4242 / 205-2500 F +43 (0) 4242 / 205-2599 HEALTH “If it hurts! 1450” E [email protected] The telephone health advice I villach.at/gesundheit

Medical on-call duty, emergency Service hours: medical service Monday - Thursday: 8 - 12, 13 - 16, For necessary medical treatment out- Friday: 8 - 12 side of usual opening hours, there is the medical on-call duty: at weekends and Vaccination: on holidays through the Red Cross on the T +43 (0) 4242 / 205-2517 telephone number 141 or directly via the We kindly request making an appoint- mobile number of the doctor. The list of ment by telephone. doctors is available at the Medical Asso- ciation for Carinthia at www.aekktn.at/ Lactation advice: hausaerzte T +43 (0) 681 / 1054 1431 We kindly request making an appoint- Emergency doctor/rescue ment by telephone. In all acute life-threatening cases, the med- ical team of the emergency doctor system, search and rescue and the Austrian Red Cross are available. Emergency number: 144 Further information Pharmacies villach.at/gesundheit Pharmacies are open from Monday to Fri- day from 8.00 to 18.00 and on Saturday from 8.00 to 12.00 or from 8.00 to 13.00. During the night, at the weekend and on holidays there is the on-call pharmacy service. Which pharmacy is on duty is dis- played on pharmacies, stated in the daily newspaper or on the Internet e.g. www. apothekerkammer.at/kaernten or the APO app pharmacy emergency number: 1455 91 ISTOCKPHOTO.COM/RAWPIXEL LTD ISTOCKPHOTO.COM/RAWPIXEL

SETTLEMENT AND RESIDENCE For people who are not Austrian citizens but ▸ Have sufficient income for themselves would like to stay in Austria for a duration of and their family members and ade- time, many regulations governing this resi- quate health insurance dence apply. If citizens of the EEA and Switzerland stay in Austria for more than three months, they Municipality of Villach must register within four months after ar- Citizen Service rival with the settlement authority, in this Settlement and residence case the Villach municipality (application Standesamtsplatz 2, 9500 Villach for “certificate of registration” / “Anmel- T +43 (0) 4242 / 205-3940 oder -3941 debescheinigung”). After five years of un- or -3942 interrupted and lawful residence in Austria, E villach.at/migration EEA and Swiss citizens acquire the right to E [email protected] permanent residency in Austria (application for “certificate of permanent residency / Service hours: “Bescheinigung des Daueraufenthalts”). Monday - Friday: 8 - 12 Citizens of third countries who are family members of EEA or Swiss citizens entitled Citizens of the EEA and Switzerland to residency can also stay in Austria for (EEA – European Economic Area: coun- longer than three months if they fulfil cer- tries of the European Union plus Iceland, tain conditions (e.g. marriage or registered Liechtenstein and Norway) partnership, direct relations). Citizens of the EEA and Switzerland are en- titled to stay for more than three months Citizens of third countries if they Citizens of a third country (countries that ▸ Are an employee or self-employed in do not belong to the European Union or Austria the EEA) who want to stay in Austria for 92 longer than six months need a residence First application permit according to settlement and resi- The first application for a residence permit dence law. For a stay of up to six months, must be applied for from abroad at the re- the foreign police law applies, then the set- spective Austrian embassy or consulate. To tlement and residence law (NAG). receive a residence permit, you must fulfil certain conditions (e.g. a secure income, Residence permit insurance, housing). Applicants requiring There are various residence permits pro- a visa receive an etnry visa and can travel viding entitlement to a fixed-term or indef- to Austria with it and collect the residence inite settlement. permit. Fixed-term residence permits are usually granted for twelve months, starting Residence permit for fixed-term with the issuing date. Some groups of per- settlement sons can also submit the initial residence ▸ Residence permit: temporary fixed- application in Austria, such as family mem- term residence bers of Austrians or persons exempt from ▸ Red-White-Red Card: fixed-term resi- visa during the visa-free stay. dence, for 24 months restricted access to the labour market Extension of residence permit ▸ Red-White-Red Card Plus: fixed-term If you would like to extend your residence residence, unrestricted access to the permit, you must apply for it on time be- labour market fore the expiry of the validity period at the ▸ Blue Card EU: fixed-term residence, responsible authority. for 24 months restricted access to the Note! If you apply too late, it will be treated labour market as a first application! ▸ Residence permit: fixed-term resi- dence, restricted access to the labour Change of residence purpose market Residence permits are always issued for a ▸ Residence permit – excluding employ- specific purpose (e.g. work). ment: fixed-term residence, no access to the labour market Residence permits ▸ Residence permit – family members: for newborn infants fixed-term residence, no access to the Newborns who do not have Austrian citi- labour market zenship are exempt from the visa duty for ▸ Family members: fixed-term residence, the first six months of their life. They there- unrestricted access to the labour fore need neither an entry nor a residence market permits, if the mother or another person in custody of the child is legally settled in Permanent residency permit Austria. If the mother does not have a resi- ▸ Permanent residency – EU: unlimited dence permit in Austria, initial applications settlement with unrestricted labour for family community must be submitted market access from abroad.

93 Residence permit for family Integration agreement members The integration agreement (IV) serves the Family members of an original family mem- purpose of the integration of legally settled ber with a residence permit have a right of third-country nationals in Austria (persons residence for five years based on family re- who are not EU citizens, EU nationals, unification. With the loss of the residence EEA citizens, EEA nationals, Swiss). The permit of the original family member dur- purpose is to acquire deeper knowledge ing the first five years, the residence per- of the German language. Simple German mits for the family members also expires. skills for elementary language usage are However, this does not apply if the family already a condition before arrival for the is- members are able to fulfil the issuing con- suing of certain initial residential statuses, ditions of their own accord. but this is not part of the IV. The IV is com- posed of two consecutive modules. When German language skills issuing certain residential statuses, mod- prior to arrival ule 1 must be fulfilled within two years. Nationals of third countries must already be The fulfilment of module 2 is a condition able to prove knowledge of the German lan- for receiving permanent residency status, guage at A1 level (of the Common European as well as citizenship. Consultation about Reference Framework for Languages) upon course offers and requirements is available application for permanent residence. These at ÖIF (www.integrationsfonds.at). are basic German skills at the simplest lev- el. The proof is made through a language diploma or a course certificate from recog- nised establishments (see also “integration agreement”). Note: the diploma or certifi- cate may not be older than one year!

94 MIGRATION AND INTEGRATION Office for integration The team at the Villach integration office Municipality of Villach provides consulting on the topics of mi- Office of integration gration and asylum. If you need help due Standesamtsplatz 2, 9500 Villach to linguistic problems, or you do not know T +43 (0) 4242 / 205-3119 which office to contact, then the integra- E [email protected] tion office can support you. There you re- I villach.at/integration ceive further information and suggestions. The employees will be happy to establish Service hours: contact with the responsible offices or -or Monday - Thursday: 8 - 12, 13 - 16 ganisations for you. Friday: 8 - 12

A further task is the close cooperation with We kindly request that you make an ap- the migrant and charitable associations. If pointment by telephone. you have ideas for new projects or events with a migrant background, these can be considered with the integration office. Useful addresses: PIVA – Project Group Integration of The integration office offers information Foreigners events that can facilitate your everyday Italienerstraße 17, 9500 Villach life in Villach. The team has set itself the T +43 (0) 4242 / 363 63 task of carrying out educational work for E [email protected] all residents in Villach in order to discuss I www.piva.or.at and eliminate prejudices, fears and uncer- tainties. Plattform Migration Villach Hauptplatz 7, 9500 Villach The integration office of the town of Vil- T +43 (0) 650 / 260 81 95 lach represents an orientation point that E [email protected] you can always turn to. Visit us personally I www.plattform-migration.at during the opening hours or contact us by telephone or e-mail.

Further information villach.at/integration

95 ISTOCKPHOTO.COM/M_A_Y_A EQUALITY AND PARTICIPATION For various reasons, not all people are able Women’s Council of Villach town takes ac- to participate equally in social life. Some tive measures to implement the equality of persons or groups are disadvantaged or women and men in all areas of life. discriminated against. Therefore laws were Our women’s office takes care of wom- established in Austria that forbid discrimina- en-specific projects, events, subsidies and tion and organisations that are engaged in provides consultation in women’s matters. the equal treatment of disadvantaged per- sons. Municipality of Villach Women’s Office Villach Equality and equal treatment of Standesamtsplatz 2, 9500 Villach women and men T +43 (0) 4242/205-3113 Women and men are legally equal in Austria E [email protected] (the Equal Treatment Act applies to wom- I villach.at/frauen i en, men and trans persons). They have the same opportunities and rights before the Service hours: law, e.g. for education or work. In practice, Monday - Thursday: 8 - 12, 13 - 16 however, women may still be discriminated Friday: 8 - 12 against because of their gender. In many professions they receive a lower salary for . the same work as their male colleagues. The allocation of tasks and duties in the Further information family (children, care) often goes to women. villach.at/frauen Furthermore, despite their education and training, women more rarely hold higher or Equality and equal treatment of leading positions. Women are more often people independently of their subject to sexual or sexualised violence and sexual orientation sexism within families, at the workplace or From 01.01.2019 it is possible for during leisure time. In Villach there are or- same-gender couples to enter into the ganisations that counsel and support girls bond of marriage. You can also enter into a and women who are disadvantaged. The “registered partnership” with your partner. 96 The Equal Opportunities Advisory the Landskron sports centre. Installation of Council a lift in the Villach municipal museum. Villach would like to offer all citizens the highest possible quality of life and location In addition, the Equal Opportunities Adviso- – this includes the social inclusion of per- ry Council seeks to improve understanding sons with special needs in all spheres of of the situation of the disadvantaged and life. To take account of these objectives in citizens without disadvantages should rec-

ISTOCKPHOTO.COM/M_A_Y_A projects of the city of Villach, the city set up ognise that measures for facilitating every- the Equal Opportunities Advisory Council in day life also benefit them. the year 2012. EQUALITY AND The Equal Opportunities Advisory Council comprises eight permanent members and Further information PARTICIPATION seven deputy members and consists of villach.at/gleichstellung private persons and persons involved in rel- evant organisations (ÖZIV Carinthia – Aus- trian Civilian Invalid Association, Carinthian Womens refugee Disabled Sports Association and many oth- Women and children threatened and ers). Employees from town hall specialist ar- affected by violence can find help, eas such as construction, civil engineering, protection and counselling. city planning, information and education 24 hours hotline. complete and support the team. Accord- +43 (0) 4242/31 0 31 ing to statutes, the Chairman is the mayor, Postfach 106, 9500 Villach while the city councillor Harald Sobe directs E [email protected] the council operatively. He is responsible for I www.frauenhaus-villach.at the departments of City and Transport Plan- ning as well as for building matters. Womens consulting Villach Peraustraße 23, 9500 Villach The Advisory Council pays attention to T +43 (0) 4242/246 09 possible barriers when carrying out pro- E [email protected] jects and ensures as far as possible that I www.frauenberatung-villach.at these are eliminated or prevented. It is also Service hours: tasked with ensuring that the requirements Monday - Wednesday: 8.30 - 14.30 of all persons in public space are noted Friday: 8.30 - 12.30 and taken account of. In recent years, a wide variety of projects have been realised Carinthian Center of Womens health together with the Advisory Council: build- Völkendorfer Straße 23, 9500 Villach ing measures such as barrier-free access T +43 (0) 4242 / 530 55 to the KärntenTherme thermal baths, to E [email protected] the St. Martin sports hall, to the Zentrum I www.fgz-kaernten.at parking deck. Implementation of modern Service hours: orientation systems for the blind on Bahn- Monday, Tuesday, Thursday, Friday: hofstrasse and on Tirolerbrücke. Redevelop- 9 - 13 ment of Hans-Gasser-Platz. Development of Wednesday: 15 - 18.30

97 SOCIETIES Clubs and societies The zest for life, the southern flair and the Information about cultural societies variety of nature and culture in Villach of- Culture fer sheer endless recreational possibilities. Dinzlschloss, Schloßgasse 11 Far more than 100 clubs and societies are 9500 Villach active in the cultural field alone – the di- T +43 (0) 4242 / 205-3400 versity is just as great as the artistic spec- F +43 (0) 4242 /205-3499 trum: the repertoire stretches from singing E [email protected] groups of various genres, to theater and I villach.at/kultur Carnival groups, to musical and literary so- cieties. In addition, in this area there are Information about sports clubs cultural societies and associations from Sports and sparetime different nations who cultivate customs. Tirolerstraße 47 And that is by far not all. 9500 Villach T +43 (0) 4242 / 205-3612 The variety is continued in the wide sports F +43 (0) 4242 / 205-3499 scene, as more than 140 sports clubs are E [email protected] based in Villach. This is made possible by I villach.at/sport the sports town with a very good infra- structure set-up. The town offers modern Service hours: football facilities, a sports stadium, the Monday - Thursday: 8 - 12, 13 - 16 Alpen Arena with all-year ski jumping, Friday: 8 - 12 cross-country trails, several leisure pools plus the Kärnten Therme and an ice rink. Here those who enjoy movement can practice almost any sport professionally in clubs all year round.

Further information villach.at/vereine

98 T 9500 Villach Dinzlschloss, Schloßgasse 11 Culture Information aboutcultural societies F Friday: 8-12 Monday 8-12, -Thursday: 13 -16 hours: Service I E F T 9500 Villach 47Tirolerstraße andsparetime Sports Information clubs aboutsports I E +43(0)4242 /205-3612 villach.at/sport villach.at/kultur [email protected] +43 +43 +43 (0)4242 /205-3499 [email protected] (0)4242 /205-3400 (0)4242 /205-3499

REGION VILLACH TOURISMUS / KLEMENS KÖNIG STADT VILLACH/KARIN WERNIG CARINTHISCHER SOMMER

STADT VILLACH/KARIN WERNIG HOFFMANN USEFUL INFORMATION Religions Pets In Villach there are many religious groups, The protection and welfare of animals is from recognised religious societies to regulated by the Austrian Animal Protec- smaller denominations, religious and tion Law. Animal torture (such as collars spiritual groups and communities. Di- causing pain, electric training devices, at- alogue, encounter and cooperation for tachment to a chain, cropping of tails and peaceful cohabitation are important for ears, removal of claws and teeth), the pur- the town of Villach and the religious com- poseless killing and subjection of animals munities. All citizens are invited to engage are forbidden. Those who want to keep in the dialogue of religions and cultures an animal must offer it breed-appropriate and to contribute to it. accommodation, food, care and veterinary care in case of illness or injury. Military conscription In Austria there is military conscription for Citizens who keep a dog more than three male citizens from the ages of 17 to 50 months old within the community must pay years old. From their 17th birthday, male an annual dog fee. The dog owner must Austrian citizens are liable to present register the fee duty (start of dog keeping) themselves (“mustering”). The presenting and any changes to the scope of the fee serves the purpose of identifying physical duty (keeping of a further dog or no longer and mental strengths and weaknesses to keeping the dog) within a month. serve the basic military service in a func- tion suited to abilities. Men who refuse service with weapons and Municipality of Villach decide on civil service must also present Dues themselves. Those classified as “eligible” Standesamtsplatz 3, 9500 Villach (and do not want to do civil service) are T +43 (0) 4242 / 205-5400 called up for military service. Those who F +43 (0) 4242 / 205-5499 are “temporarily ineligible” are requested E [email protected] to present themselves again after a certain I villach.at/abgaben time period. Those who are “ineligible” are called up neither for military service nor for Service hours: civil service. Monday - Thursday: 8 - 12, 13 - 16, Those who are eligible can be called up un- Friday: 8 - 12 til the 35th year of age for the six-month ba- sic military service. The civil service lasts nine months and can be spent at various organisations. An alternative to the civ- il service is the civil replacement service abroad (12 months) or development aid services (2 years.) www.bundesheer.at

100 Registration of dogs and house Further information cats – pet database and chip duty villach.at/abgaben All dogs and house cats kept in Austria must be tagged with a microchip and be registered in the nationwide pet database. (Amateur) breeders of cats and dogs (Amateur) breeders of cats and dogs must Municipality of Villach register at the responsible district adminis- Veterinary police trative authority before starting their activ- St. Magdalener Straße 59, 9524 Villach ity. Commercial breeders require approval T +43 (0) 4242 / 205-3701 of their animal keeping in accordance with F +43 (0) 4242 / 205-3798 § 31 Par.1 Animal Protection Law. E [email protected] E villach.at/veterinaerpolizei Reptiles, amphibians (wild animals) Service hours: For certain types of animals such as rep- Monday - Thursday: 8 - 12, 13 - 16 tiles (snakes, lizeards, turtles), amphibians Friday: 8 - 12 (frogs), fish over 1 metre in length living in the wild and certain types of birds, the wild Animal Body Disposal: animal keeping at the Nature and Environ- Monday - Friday: 13.30 - 15 mental Protection Department must be notified.

A chip without registration is pointless! Municipality of Villach Free registration: Nature and environmental the team at the Villach veterinary police protection is happy to register your dog or cat free Rathausplatz 1, 9500 Villach of charge in the Austrian pet database. T +43 (0) 4242 / 205-2400 You can find the application on villach.at F +43 (0) 4242 / 205-2199 (Search for dog and cat). E [email protected] I villach.at/natur Informationen im Netz villach.at/veterinaerpolizei Service hours: Monday - Thursday: 8 - 12, 13 - 16 Friday: 8 - 12 Fee The annual dog fee for keeping dogs when practicing a job or trade is 10 EUR, for watch- dogs and all other dogs 40 EUR.

101 DISTRESSING SITUATIONS AND CRISES Homeless people can find advice and JUNO Villach support when seeking housing and in per- Marksgasse 3 sonal matters at the social welfare depart- 9500 Villach ment and housing department of the Villach T +43 (0) 664 / 88654881 municipality. E juno.villach/diakonie-delatour.at

I www.diakonie-delatour.at/juno Municipality of Villach Social matters Opening hours: Rathausplatz 1, 9500 Villach Monday - Friday: 17 - 9 T +43 (0) 4242 / 205-3832 Mothers for whom life with their child F +43 (0) 4242 / 205-3898 is not possible have the possibility of an E [email protected] anonymous birth at the hospital. The wom- I villach.at/soziales en must state neither their name nor per- sonal details. A legally secured adoption is Service hours: subsequently possible, which can be initi- Monday - Friday: 8 - 12 ated by the LKH through social workers. We kindly request making an appoint- ment by telephone. LKH Villach Nikolaigasse 43 At the women’s refuge of Villach, wom- 9500 Villach en and children threatened and affected by T +43 (0) 4242 / 208-63537 violence can find help, protection and coun- F +43 (0) 4242 / 208-61575 selling. E [email protected] 24 hours hotline. Emergency hotline: +43 (0) 4242 / 31 0 31 +43 (0) 42 42 / 29 000 - Help for people Postfach 106, 9500 Villach who are acutely homeless and in need. E [email protected] Monday to Sunday, 6 p.m. to 6 a.m. I www.frauenhaus-villach.at

Youth emergency accommodation. In Villach there is youth emergency accommo- dation for young people up to 21 years old.

102 EMERGENCY

Provide information with every emergency call Siren signals 5 WHERE is help needed? 3-minute steady tone 5 WHAT happened? 5 HOW MANY injured persons are there? 5 WHO is calling?

Warning of an approaching danger, but not In case of accident yet an acute danger. For information about Rescue from acute danger behavioural measures, switch on your radio In case of unconsciousness: loosen cloth- or TV to an Austrian channel. ing, keep airways clear, stable recovery position In case of respiratory and circula- tory failure: Use defibrillator, heart pressure massage and resuscitation 30:2 1-minute undulating tone Control bleeding, tend to wounds, treat shock,

In case of fire Alarm the fire department There is an immediate danger. Leave the If you can flee: road as quickly as possible and seek pro- Close doors behind you, alarm neighbours, tective areas or spaces. Further behavioural do NOT use lifts and protective measures are announced on If you are closed in by the fire: close any radio and TV. doors to the fire, seal door gaps, open win- dows, shout, wave Extinguish initial fire 1-minute steady tone

The danger is over. However, still pay atten- tion to the announcements on the radio or TV, as there may be temporary restrictions

STADT VILLACH STADT in everyday procedures.

NOTE: Every year on the first Saturday in October between 12 and 13, a siren test takes place throughout Austria. This is not an indication of an impending danger! The fire department signal (three times 15-sec- ond steady tone) does not mean a warning to the people in this case! 103 Emergency numbers Fault hotlines Municipality of Villach ▸ Euro emergency call 112 ▸ Fire service 122 24 hours hotline Lighting ▸ Police 133 notification of faulty street lighting ▸ Rescue 144 T +43 (0) 664/60 205 64 00 ▸ Mountain rescue 140 ▸ Water rescue 130 24 hours hotline Road damage Potholes, loose and/or missing drain ▸ SMS emergency call for the deaf to covers… the police 0800 / 133 133 T +43 (0) 664 / 602 05 64 00

▸ Health Hotline: 1450 24 hours hotline Snow (Snow clearing) ▸ Emergency medical service 141 T +43 (0) 664/602 05 64 00 ▸ Pharmacy emergency call 1455 ▸ Poison emergency call 01 / 406 43 43 24 hours hotline Water fault notification ▸ Women’s helpline against violence T +43 (0) 664 / 60 205 6100 0800 / 222 555 ▸ Women’s refuge 0 42 42 / 310 31 24 hours hotline Bereavement ▸ Psychiatric emergency help counselling, funerals 01 / 313 30 T 050 /199 66 99 ▸ “Advice on line” children’s and Teen- agers’ emergency line ORF 147 Partners ▸ Telephone pastoral counselling 142 District heating fault notification ▸ Missing children’s hotline 116 000 Kelag Wärme GmbH T 050 / 280 28 80 ▸ Reptile emergency call 0664/100 51 99 Gas fault notification ▸ Samaritans Villach 0 4242 / 252 50 Kelag Netz T 128

Electricity fault notification Kärnten Netz T 050 / 525 66 92

104 Town hall: Operational plant consulting service numbers, consulta- Tuesday: 8-12. Town hall, Entrance I, tions, advice days 3rd floor, Room 308, 311 and 313. Registration required. „Abenteuer Bau“- Bauplanungs­beratung T +43 (0) 4242 / 205-2200 Wednesday: 9-14. Town hall, Entrance I, 4th floor, Room 420. Parenting consultation Registration required. Every first Thursday in the month: 14-16. T +43 (0) 4242 / 205-4814 oder 4800 Town hall, Entrance I, 1st floor, Health Department Advice for the deaf and T +43 (0) 4242 / 205-3800 hard of hearing Every first Thursday of the month: 12-13. Passport information Town hall, Entrance II, 3rd floor, Room T +43 (0) 4242 / 205-3933 301. Registration required. E [email protected] Registration information T +43 (0) 4242 / 205-3101 Registration form, registration confirmation Construction consulting T +43 (0) 4242 / 205-3901 Wednesday: 8-12. Town hall, Entrance I, 2nd floor, Construction and Fire Police Registry office T +43 (0) 4242/205-2600 T +43 (0) 4242 / 205-3950

Legal advice day Town hall information Friday: 14-16. Town hall, Entrance IV, T +43 (0) 4242 / 205-3900 4th floor, Room 405. No advance registration. Vaccination information T +43 (0) 463/51 24 25 Town hall, Entrance I, 1st floor, Health Department Lactation advice T +43 (0) 4242 / 205-2517 +43 (0) 681 1054 1431 We kindly request making an appointment by telephone.

Lost-and-found service T +43 (0) 4242 / 205-3900

105 INDEX OF ADDRESSES Municipality of Villach

Citizens’ Service Education Rathausplatz 1, 9500 Villach Klagenfurter Straße 66 , 9500 Villach T +43 (0) 4242 / 205–3900 T +43 (0) 4242 / 205-3200 F +43 (0) 4242 / 205–3998 F +43 (0) 4242 / 205-3299 E [email protected] E [email protected] I villach.at/buergerservice I villach.at/bildung Service hours: Service hours: Monday - Thursday: 8 - 16 Monday - Thursday: 8 - 12, 13 - 16 Friday: 8 - 12 Friday: 8 - 12

Culture Health Dinzlschloss, Schloßgasse 11, Rathausplatz 1, 9500 Villach 9500 Villach T +43 (0) 4242 / 205-2500 T +43 (0) 4242 / 205-3400 F +43 (0) 4242 / 205-2599 F +43 (0) 4242 / 205-3499 E [email protected] E [email protected] I villach.at/gesundheit I villach.at/kultur Service hours: Service hours: Monday - Thursday: 8 - 12, 13 - 16 Monday - Thursday: 8 - 12, 13 - 16 Friday: 8 - 12 Friday: 8 - 12 Housing Dues Gerbergasse 6 / 1. Stock, 9500 Villach Standesamtsplatz 3, 9500 Villach T +43 (0) 4242 / 205–5000 T +43 (0) 4242 / 205-5400 F +43 (0) 4242 / 205–5099 F +43 (0) 4242 / 205-5499 E [email protected] E [email protected] I villach.at/wohnungen I villach.at/abgaben Service hours: Service hours: Monday - Friday: 8 - 12 Monday-Thursday: 8-12, 13-16 Friday: 8-12

106 Landskron Library Registry office Hauptschulstraße 4, 9523 Landskron Standesamtsplatz 1, 9500 Villach T +43 (0) 4242 / 419 48 35 T +43 (0) 4242 / 205-3950 E [email protected] F +43 (0) 4242 / 205-3999 E [email protected] Nature and environmental protection I villach.at/standesamt Rathausplatz 1, 9500 Villach Service hours: T +43 (0) 4242 / 205-2400 Monday - Thursday: 8 - 12, 13 - 16 F +43 (0) 4242 / 205-2199 Friday: 8 - 12 E [email protected] I villach.at/natur Social matters Service hours: Rathausplatz 1, 9500 Villach Monday - Thursday: 8 - 12, 13 - 16 T +43 (0) 4242 / 205-3832 Friday: 8 - 12 F +43 (0) 4242 / 205-3898 E [email protected] Old materials collection centre I villach.at/soziales Drauwinkelstraße 2, 9500 Villach Service hours: T +43 (0) 4242 / 205-6300 Monday - Friday: 8 - 12 F +43 (0) 4242 / 205-6399 E [email protected] Sports and speartime I villach.at/abfallwirtschaft Tirolerstraße 47, 9500 Villach Service hours: T +43 (0) 4242 / 205-3600 Monday - Friday: 7 - 17 F +43 (0) 4242 / 205-3699 Saturday: 8 - 12.30 E [email protected] I villach.at/sport Office of integration Service hours: Standesamtsplatz 2, 9500 Villach Monday - Thursday: 8 - 12, 13 - 16 T +43 (0) 42 42 / 205-3119 Friday: 8 - 12 E [email protected] I villach.at/integration Trade and events Service hours: Rathausplatz 1, 9500 Villach Monday - Thursday: 8 - 12, 13 - 16 T +43 (0) 4242 / 205-2200 Friday: 8 - 12 F +43 (0) 4242 / 205-2299 E [email protected] I villach.at/gewerbe Service hours: Monday - Thursday: 8 - 12, 13 - 16 Friday: 8 - 12 107 Veterinary police St. Magdalener Straße 59, 9524 Villach Youth centre T +43 (0) 4242 / 205-3701 Gerbergasse 29, 9500 Villach F +43 (0) 4242 / 205-3798 T +43 (0) 4242 / 205-3434 E [email protected] E [email protected] I villach.at/veterinaerpolizei I villach.at/jugend Service hours: Service hours: Monday - Thursday: 8 - 12, 13 - 16 Monday - Friday: 13 - 18 Friday: 8 - 12 Youth welfare Women’s Office Villach Hans-Gasser-Platz 9, 1st floor, 9500 Villach Standesamtsplatz 2, 9500 Villach T +43 (0) 4242 / 205-3800 T +43 (0) 4242 / 205-3113 F +43 (0) 4242 / 205-3899 F +43 (0) 4242 / 205-3199 E [email protected] E [email protected] I villach.at/jugendundkinderhilfe I villach.at/frauen Service hours: Service hours: Monday - Thursday: 8 - 12, 13 - 16 Monday - Thursday: 8 - 12, 13 - 16 Friday: 8 - 12 Friday: 8 -1 2

108 Notes

109 LAGEPLAN / MAP

110 111 villach.at Design/Layout: MD/Ö 200092