DEPARTMENT OF HEALTH & FAMILY WELFARE GOVERNEMNT OF ANDHRA PRADESH Request for Proposal (RFP) For Electronic Urban Primary Health Centers (e-UPHC) operations and management on PPP mode under National Urban Health Mission, Andhra Pradesh Disclaimer The information contained in this Request for Proposal (“RFP”) Document or subsequently provided to Bidder, whether verbally or in documentary form by or on behalf of the Department of Health & Family Welfare Society, Government of Andhra Pradesh (“Government Representative”) or any of their employees is provided to the Bidder on the terms and conditions set out in this RFP Document and any other terms and conditions subject to which such information is provided. This RFP Document is not an agreement and is not an offer or invitation by the Government Representative to any party other than the Bidders who are short-listed in pre-qualification to submit the Proposal (Bidders). The purpose of this RFP Document is to provide the Bidder with information to assist the formulation of their Proposals. This RFP Document does not purport to contain all the information each Bidder may require. This RFP Document may not be appropriate for all persons, and it is not possible for the Government Representative, their employees or advisors to consider the investment objectives, financial situation and particular needs of each party who reads or uses this RFP Document. Each Bidder should conduct its own investigations and analysis and should check the accuracy, reliability and completeness of the information in this RFP Document and where necessary obtain independent advice from appropriate sources. The Government Representative, their employees and advisors make no representation or warranty and shall incur no liability under any law, statute, rules or regulations as to the accuracy, reliability or completeness of the RFP Document. The Government Representative may in their absolute discretion, but without being under any obligation to do so, update, amend or supplement the information in this RFP document. Contents Section Topics Page No. Section I Introduction Section II Notice Inviting Tenders (NIT) Section III Instructions to Bidders Section IV Evaluation of Tender Section V Scope of the Work Section VI Eligibility Criteria Section VII Terms and Conditions Section VIII Appendices (Appendix A to L) Section IX Contract Format Section - I INTRODUCTION Commissioner Health & Family Welfare, Government of Andhra Pradesh, (hereinafter referred to as “Client”) invites detailed Proposals (Key Submissions, Technical Proposal, Financial Proposals and Live Demonstration) from Bidders for operating and managing Electronic Urban Primary Health Centers (hereinafter referred to as “e- UPHC”). The Proposals would be selected from those listed are invited to submit a Technical Proposal, a Financial Proposal and Live Demonstration for UPHC operations and management. The Proposals would be evaluated on the basis of the evaluation criteria set out in the RFP Document (“Methodology and Criteria for Proposal Evaluation”) in order to identify the successful Bidder for the Project (“Successful Bidder”). The Successful Bidder would then have to enter into an Agreement with Authority and perform the obligations as stipulated therein, in respect of the Project. This is a fixed-budget assignment and the Financial Proposal shall not exceed this budget, budget details given in TOR. DEPARTMENT OF HEALTH & FAMILY WELFARE : TEDPDFD 7 Section-II NOTICE INVITING TENDERS (NIT) Commissioner Health & Family Welfare, Government of Andhra Pradesh Address:O/o CHFW, DM&HS Campus, Koti, Sulthan Bazar, Koti, Hyderabad, AP. URL:www.cfw.ap.nic.in Email:[email protected] Telephone Phone:8008901986, 040-24650365 Tender Enquiry No. RC112/SPMU-NHM/2016 / Dated:06/06/2016 NOTICE INVITING TENDERS 1. Commissioner Health & Family Welfare, Government of Andhra Pradesh invites sealed tenders from eligible service providers for supply of services as given in Section-IV of this document for the period of 3 years. 2. Schedule of Events Sl. No. Description Schedule 1 Date of sale of Tender Enquiry Documents 06.06.2016 2 Place of Sale/website download of Tender Enquiry cfw.ap.nic.in Document 3 Cost of the Tender Enquiry Document Rs.10000/- 4 Pre-Bid Meeting (Date & Time) 15th JUNE 2016 AT 11:00 AM 5 Pre-Bid Meeting Venue Conference Hall, O/o CHFW, A.P. Hyd 6 Closing Date and Time of Receipt of Tender 24th JUNE 2016 before 3:00PM In SPMU, NHM, O/o CHFW, Sultan Bazaar, Koti, Hyd 7 Time, Date and Venue of Opening of Technical Tender/ 25th JUNE 2016 AT 11:00 AM at Bid Conference Hall, O/o CHFW, A.P. Hyd 8 Time, Date and Venue of Opening of Financial Tender/ Will be Intimated Later Bid DEPARTMENT OF HEALTH & FAMILY WELFARE : TEDPDFD 7 3. Interested bidders may obtain further information about this requirement from the above office selling the documents. Tender Enquiry Documents may be purchased on payment of non-refundable fee of Rs.10000/- per set in the form of account payee Demand Draft, drawn on a scheduled bank in India, in favour of “<insert the designation and office of the tender inviting authority “Commissioner Health & Family Welfare, Government of Andhra Pradesh” payable at Hyderabad. 4. If requested, the Tender Enquiry Documents will be mailed by Registered Post/Speed Post to the interested bidders, for which extra expenditure per set will be Rs 100.00 for domestic post. The bidder is to add the applicable postage cost in non-refundable fee mentioned in Para 3 above. The purchaser will not be responsible for late receipt/ non- receipt of tender document by the vendor. 5. Bidder may also download the tender enquiry documents (a complete set of document is available on website) from the web site www.cfw.ap.nic.in and submit its tender by using the downloaded document, along with the required non-refundable fee as mentioned in Para 3 above. The tender paper will be rejected if the bidder changes any clause or Annexure of the bid document downloaded from the website. 6. All prospective bidders may attend the Pre Tender meeting. The venue, date and time are indicated in Schedule of Events as in Para 2 above. 7. Bidders shall ensure that their tenders, complete in all respects, are dropped in the Tender Box/ SUBMITTED ONLINE located at (place to be inserted) on or before the closing date and time indicated in the Para 2 above, failing which the tenders will be treated as late tender and rejected. The tenders sent by post/ courier must reach the above said address on or before the closing date & time indicated in Para 2 above, failing which the tenders will be treated as late tender and rejected. 8. In the event of any of the above mentioned dates being declared as a holiday / closed day for the purchase organization, the tenders will be sold/received/opened on the next working day at the appointed time. 9. The Tender Enquiry Documents are not transferable. 10. All Tenders must be accompanied by EMD as mentioned against each item. Tenders without EMD shall be rejected. It’s further mentioned that no bidder/tenderer is exempt from EMD Commissioner Health & Family Welfare, Government of Andhra Pradesh 9 Section-III: INSTRUCTIONS TO BIDDER 1. General Instructions a) The bidder should prepare and submit its offer as per instructions given in this section. b) The tenders shall be complete with all documents. Those submitted by fax or by email with attachments shall not be considered. c) The tenders which are for only a portion of the components of the job /service shall not be accepted. (The tenders /bids should be for all components of the job /service.) d) The prices quoted shall be firm and shall include all applicable taxes and duties. This shall be quoted in the format as per attached Appendix „F‟ only. e) The tenders (technical and financial) shall be submitted (with a covering letter as per Appendix „E‟) before the last date of submission. Late tenders / bids shall not be considered. 2. Inspection of Site and Equipment The interested bidder may inspect the locations where the services are to be rendered during 10.00 AM TO 5.00 PM on all working days till last date of sale of tender as given in the tender schedule. The Commissioner Health & Family Welfare, Government of Andhra Pradesh shall not be liable for any expenditure incurred in such inspection or in the preparation of the bid(s), for any such inspection a written requested must be sought from the tenderer authority 3. Earnest Money Deposit (EMD) a) The tender shall be accompanied by Earnest Money Deposit (EMD) as specified in the Notice Inviting Tender (NIT) in the shape of Bank Draft / Bankers cheque from any Schedule Bank in favour of Commissioner Health & Family Welfare, Government of Andhra Pradesh payable at Hyderabad. b) It may be noted that no tendering entity is exempt from deposit of EMD. Tenders submitted without EMD shall be rejected. c) The EMD of unsuccessful bidder will be returned to them without any interest, after conclusion of the resultant contract. The EMD of the successful bidder will be returned without any interest, after receipt of performance security as per the terms of contract. d) EMD of a bidder may be forfeited without prejudice to other rights of the purchaser, if the bidder withdraws or amends its tender or impairs or derogates from the tender in any respect within the period of validity of its tender or if it comes to notice that the information /documents furnished in its tender is incorrect, false, misleading or forged. In addition to the aforesaid grounds, the successful bidders’ EMD will also be forfeited without prejudice to other rights of purchaser, if it fails to furnish the required performance security within the specified period.