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Brochure Autotrain 2017 2017 edition AUTO/TRAIN WHAT IF YOU COULD TAKE YOUR CAR ON HOLIDAY WITH YOU? Auto/Train : 2017 GUIDE, VALID 11TH DECEMBER 2016 TO 9TH DECEMBER 2017 TRAVEL WITH PEACE OF MIND With the Auto/Train service, your car or motorbike can travel by train . CONTENTS You make your own way to your destination and pick up your vehicle when you get there . Travel with peace of mind and forget about the stress DESTINATIONS .................................. 04 of the road and long journeys . HOW IT WORKS ................................. 06 BOOKINGS ....................................... 07 AUTO/TRAIN PRICES ........................... 08 From Paris to the rest of France . 08 Other routes in France . 09 Exchange and refund conditions . 09 VEHICLES AUTHORISED AND APPROVAL CRITERIA .......................... 10 AUTO/TRAIN: STEP BY STEP ................. 12 Buying your Auto/Train ticket . 12 At each departure/arrival . 13 Accepting your vehicle . 14 Collecting your vehicle . 15 EXTRA SERVICES ............................... 16 Chauffeur service . 16 Free shuttles . 16 The average score awarded by customers to Charging for electric cars . 16 the Auto/Train service is 8.5/10. Parking . 17 Free transport of large luggage . 17 Breakfast . 17 LIABILITY AND INSURANCE ................. 18 Luggage in your vehicle . 18 Compensation for damages . 18 Vehicle/luggage insurance . 19 2017 TIMETABLE ................................ 20 TRAVEL DATES, MAPS AND SERVICE TIMETABLE ........... 21 February 2017 edition 3 2 DESTINATIONS FROM PARIS TO THE REST OF FRANCE Paris-Bercy Lyon Briançon Brive-la Bordeaux Gaillarde THE ADVANTAGES OF THE AUTO/TRAIN Avignon • THE SECURITY ADVANTAGE: Toulouse Biarritz Marseille Nice the anti-fatigue and anti-stress solution over long Fréjus- Narbonne Toulon St Raphaël distances . • PRACTICAL FOR LUGGAGE: All year long Paris <> Brive-la-Gaillarde operates between 1st April and 26th August 2017 you can put all your luggage in your car, even the larger Paris <> Biarritz operates between 1st April and 30th September 2017 items . Paris <> Briançon operates between 15th June and 9th September 2017 See conditions on page 17 . • ECONOMICAL: save money on petrol, tolls, kilometres that your car has not OTHER ROUTES IN FRANCE travelled and the spare parts you’ll change less often . FLEXIBLE For information and bookings, call 00 33 892 35 35 35 • : (cost of an international call) and say “Auto/Train” . your vehicle may be left or collected by you or a person of your choice . Lyon** • ECOLOGICAL: Bordeaux Choose the Auto/Train and use eco-friendly travel . You’ll be saving the environment . Example of CO footprint for a car journey from Paris Biarritz* Avignon Nice 2 Marseille Fréjus- to Nice*: St Raphaël Toulon b y road: 83 kg with Auto/Train: 7.8 kg *Connections between Biarritz <> Regions from 1st April to 30th September 2017 . ** Connections between Lyon <> Bordeaux from 16th December 2016 to 31st December 2016 and from 5th May to 9th December 2017 . * Estimation of CO emissions per vehicle carried. To find out more about the calculations, visit sncf.com. Connections between Lyon <> Biarritz from 31st March to 30th September 2017 . 2 4 5 HOW IT WORKS BOOKINGS Send your vehicle by train and arrive WHEN TO BOOK at your destination fully rested. UP TO 6 MONTHS IN ADVANCE AND UNTIL THE DAY OF DEPARTURE: AUTO/TRAIN IS THE GUARANTEE • For travel up to 29th June 2017, tickets go on sale OF A PEACEFUL JOURNEY: 6 months prior to travel date . • For travel between 30th June and 27th August 2017, tickets go on sale on 2nd February 2017 . • F or travel between 28th August and 9th December 2017, tickets go on sale 6 months prior to travel date . • For journeys after 9th December 2017, purchases can be made from October 2017 . HOW TO BOOK • Visit www.autotrain.voyages-sncf.com to book online . 1 2 3 • In stations, SNCF shops and SNCF approved travel agencies . You can drop-off Your vehicle travels You collect your • By calling 00 33 892 35 35 35 (cost of an international call) or have someone overnight. vehicle or have it and saying “Auto/Train” . else drop-off collected by a This service operates daily from 7am to 10pm . your car, motorbike, person of your scooter, quad bike choice at your CALLING FROM ABROAD: or sidecar at Auto/Train • For French-speaking customers: the departure destination station. dial cost of an international call Auto/Train station. This service is in operation daily from 7am to 10pm . You can use the means of transport of your choice or even • For British customers: 7p per minute + surcharge of the service provider have your vehicle transported without travelling yourself . dial This service is in operation Monday to Saturday from 8am to 8pm . • For other European customers: cost of an international call excluding any SAVE TIME! dial surcharge made by the service provider This service is in operation Monday to Saturday, from AVOID GOING TO THE AUTO/TRAIN 8am to 8pm . STATION TO LEAVE OF COLLECT YOUR CAR; A CHAUFFEUR SERVICE CAN TAKE CARE OF THAT FOR YOU . See conditions on page 16 . 6 7 PRICES FOR OTHER ROUTES IN FRANCE(3) AUTO/TRAIN ONLY ON 00 33 892 35 35 35 (COST OF AN PRICES INTERNATIONAL CALL), SAY “AUTO/TRAIN” FLEXI FARES (1) PRICES FOR ROUTES FROM PARIS (4) MOTORBIKE / SSV SCOOTER PREM’S FARE(2) ECO FARE LOISIR FARE FLEXI FARE Avignon-Sud €267 €188 35% reduction 20% reduction best price on the FLEXI rate on the FLEXI rate better flexibility Fréjus-St-Raphaël €299 €209 Lyon-Perrache €275 €194 STANDARD SIZE VEHICLE (SSV) Marseille-St-Charles €281 €198 Avignon-Sud €119 €164 €202 €252 Bordeaux Nice €309 €216 Biarritz €119 €179 €221 €276 Toulon €290 €204 Bordeaux €119 €150 €185 €231 Avignon - Sud €275 €194 Briançon €119 €176 €217 €271 Fréjus-St-Raphaël €307 €215 Brive €119 €138 €170 €212 Lyon-Perrache €283 €200 Fréjus-St-Raphaël €119 €189 €232 €290 Marseille-St-Charles €289 €204 Lyon-Perrache €119 €138 €170 €212 Biarritz Nice €317 €222 Marseille-St-Charles €119 €179 €221 €276 Toulon €298 €210 Narbonne €119 €179 €221 €276 Nice €119 €193 €238 €298 NOTE the price for Large Size Vehicles (LSV) is Toulon €119 €185 €227 €284 an additional €15 (excluding PREM’S) on top of the Flexi Toulouse €119 €161 €199 €248 for Standard Size Vehicles (SSV) . MOTORBIKE/SCOOTER Avignon-Sud €99 €112 €138 €173 Paris - Bercy Paris Biarritz €99 €123 €151 €188 EXCHANGE AND REFUND Bordeaux €99 €105 €129 €162 CONDITIONS Briançon €99 €122 €150 €187 EXCHANGE AND REFUND CONDITIONS Brive €99 €106 €130 €163 I WOULD LIKE AT THE RIGHT TO TRAVEL FARE FOR ME Until the day before The day of train After train Fréjus-St-Raphaël €99 €131 €162 €202 train departure departure departure PREM’S FARE Lyon-Perrache Numbers limited, offer €99 €106 €130 €163 WITH THE applicable to certain Non exchangeable, non refundable. BEST FARE Marseille-St-Charles €99 €125 €154 €193 destinations, certain days and certain trains only Narbonne €99 €125 €154 €193 WITH REDUCTIONS ECO AND LOISIR FARES Free exchange. Non exchangeable, Nice €99 €135 €166 €208 AND EASY 2 reduction levels when Refund of up to 50% of non refundable. WAYS TO booking early the cost of the ticket. Toulon €99 €130 €160 €200 EXCHANGE FLEXI FARE Exchange and Toulouse €99 €112 €138 €173 WITH Prices that give you Free exchange and refund up to 50% Non exchangeable, MAXIMUM flexibility for your travel refund. of the cost of the non refundable. FLEXIBILITY dates ticket. (1) Prices valid from 20th December 2016 (3) Prices valid from 14th December 2014 . th (2) Prem’s Fare prices valid from 15 January 2013 . €99 for a motorbike or a scooter and (4) Standard Size Vehicle . €119 for a car such as a Standard Size Vehicle or a Large Size Vehicle, valid for one journey Sidecar, quad bike and trike = SSV price to an Auto/Train destination . Available in limited quantities and on certain destinations, Price for a trailer in addition to a car = €99 . days and trains, subject to availability for these fares . Tickets are non refundable, non exchangeable . This offer cannot be used in conjunction with any other offer or an SNCF (5) 00 33 892 35 35 35 (cost of an international call) . AUTO/TRAIN reduced fare . 8 9 CARS TRAVELLING BY THE AUTO/TRAIN VEHICLES AUTHORISED ARE RANKED IN 2 CATEGORIES: AND APPROVAL CRITERIA STANDARD SIZED LARGE SIZE 90% OF THE CARS IN FRANCE VEHICLES (SSV) VEHICLES (LSV) ARE ACCEPTED ON THE AUTO/TRAIN . VEHICLES MUST HAVE A REGISTERED NUMBER PLATE, STANDARD SIZED VEHICLES (SSV): BE IN GOOD CONDITION AND UNDAMAGED . covering saloon cars, licence-free cars, sidecars, quad bikes and trikes (up to 1 .55m in height) . They must meet the following criteria: TO FIND OUT IF YOUR VEHICLE IS AUTHORISED TO TRAVEL ON THE AUTO/TRAIN, THERE ARE 3 POSSIBILITIES: maximum length of the trailer: 1 .55m • Visit www .autotrain v. oyages-sncf c. om max 3 .80m, including tow bar . • Visit a train station, SNCF shops or an SNCF 0 10m. min approved travel agency . 1 90m. max 1 90m. max • Call 00 33 892 35 35 35 (cost of an international call) 2 .50m max and say “Auto/Train” . IF YOU HAVE A TRAILER: UNAUTHORISED VEHICLES WILL BE • I t must have a tonneau cover . SYSTEMATICALLY REFUSED BOARDING, • M otorbikes or jet-skis are not allowed in trailers . EVEN IF A TICKET HAS BEEN PURCHASED. • LSVs cannot be attached to a trailer . VEHICLES UNAUTHORISED TO TRAVEL ON LARGE SIZE VEHICLES (LSV) THE AUTO/TRAIN These vehicles that are over 1 .55m in height are accepted • Modified cars or cars with particular characteristics (except going to and from Briançon) depending on the model . (spoilers, wide tyres…); Large Size Vehicles include, as an example: Crossover, SUV, 4x4, people carriers, limousines, trucks without a tonneau cover .
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