Accessibility Guide 2021
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ACCESSIBILITY GUIDE 2021 P: (609) 729-3700 3501 Boardwalk F: (609) 729-0114 www.moreyspiers.com Wildwood, NJ 08260 E: [email protected] V8 WELCOME Welcome to Morey’s Piers and Beachfront Water Parks! At Morey’s Piers, we work hard to offer all of our Guests a safe and enjoyable environment. This guide describes the accommodations Morey’s Piers offers to Guests with disabilities and provides a detailed description of rider restrictions and access options for each of our attractions. Please note that all information is subject to change. Please speak to an Associate in one of our Guest Services locations for the most up-to-date accessibility information, or to answer any questions you may have about our accommodations. Morey’s Piers reserves the right to make the final determination regarding eligibility of a Guest to ride a particular attraction based on the Guest’s size, weight, height, and other limitations. Information in this guide is subject to change. All Guest Services locations are fully accessible and are located in the following areas: Mariner’s Pier – Under the Sea Serpent, located behind the Tea Cups, in the center of the pier. Surfside Pier – Toward the rear of the pier, on the south side, behind AtmosFEAR. Adventure Pier – Toward the rear of the pier, located directly under the Great White loading station. Raging Waters Water Park – In the center of the water park, past the main locker area. Ocean Oasis Water Park and Beach Club – Inside the water park at the bottom of the main entrance steps, next to the Puddle Pool. ACCESSIBLE PARKING / BOARDWALK ACCESS Morey’s Piers offers accessible parking spaces in our main lot, located on the corner of Schellenger and Atlantic Avenue. Parking is available on a first-come-first-served basis. In addition, various other independently owned and operated parking lots in Wildwood are available and offer different levels of service and accessibility. Guests should inquire at the parking lot entrance for accessibility options. Most street ends offer ramped access to the Wildwood Boardwalk, which is managed by both the City of Wildwood and North Wildwood. Additionally, most street ends allow for passenger drop-off and pick-up. For additional information, please contact the City of Wildwood at (609) 522-2444 and the City of North Wildwood at (609) 522-2030 SERVICE ANIMALS Service animals are defined as dogs or miniature horses that are individually trained to do work or perform tasks for people with disabilities. Service animals are permitted in most locations at Morey’s Piers. Service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. If a service animal is out of control and the handler does not take effective action to control it, the handler may be asked to remove the animal from the premises. 1 of 28 V8 SERVICE ANIMALS (Continued) Associates are not permitted to handle service animals. Service animals are welcome in all of our restaurant and merchandise locations, attraction queues, water parks, and most other locations. Due to safety considerations and the dynamic nature of our rides and attractions, service animals are not permitted on most rides. See RIDE SPECIFIC DETAILS section for more information on which attractions permit service animals. In both water parks, service animals are permitted on facility grounds, but are not permitted to enter the pools or water attractions. For your convenience, there are designated “relief areas” located on each pier. Each relief area features an artificial turf surface and a plastic bag dispenser. We kindly request that you clean up after your animal using one of the plastic bags dispensed at the relief station. Relief areas are at the following locations: Mariner’s Pier – Behind the Musik Express, accessed through the path between Rollie's Coaster and the Musik Express operator booth. Surfside Pier – Behind the Kang’A Bounce, located on the north side of the pier. WHEELCHAIRS / ECVs For your convenience, most of our facilities are wheelchair-accessible. There are specific boarding requirements and accommodations at most attractions for Guests using wheelchairs, all of which are described in the RIDE SPECIFIC DETAILS section. Some attractions feature auxiliary access entrances. Guests using the access entrances may be accompanied by up to 3 other Guests. In most cases, if you are capable of transferring to the ride vehicle’s seating (either by yourself, or with the help of another person in your party), you may transfer. Some attractions are capable of allowing Guests to remain in a standard wheelchair for all or part of the attraction experience. Morey’s Piers associates are not permitted to lift or transfer Guests from wheelchairs or ECVs. Please note that most of our attractions have posted physical requirements. All Guests, including Guests using wheelchairs, must meet the posted physical requirements of all attractions they wish to ride. See RIDE SPECIFIC DETAILS section for wheelchair/ECV accessibility and boarding procedures for each attraction. FIRST AID First Aid facilities are fully accessible by wheelchair and are in the following locations: Mariner’s Pier – Between the Super Scooters and the Mini Scooters (bumper cars). Surfside Pier – Toward the rear of the pier, behind Guest Services. Adventure Pier – Inside of Guest Services, toward the rear of the pier, under the Great White loading station. Raging Waters Water Park – Adjacent to the Fountain Pool. Ocean Oasis Water Park and Beach Club – In the rear of the park, next to the Activity Pool. Morey’s Piers First Aid facilities do not dispense medications. However, some over-the-counter medications are available for purchase at the retail locations on each pier. 2 of 28 V8 RESTROOMS Each of our facilities offers accessible restrooms designed for use by Guests using wheelchairs or ECVs. Accessible restrooms are in the following locations: Mariner’s Pier – Next to Guest Services on pier level (under the Sea Serpent Roller Coaster, located in the center of the pier). Surfside Pier – Toward the rear of the pier, behind the Great Nor’easter station. Adventure Pier – Toward the rear of the pier, located directly next to Guest Services, under the Great White loading station. Raging Waters Water Park – At the front of the park, near the Activity Pool and the Sky Pond Splash Pool. Ocean Oasis Water Park and Beach Club – In the center of the park, next to the locker sales area. For Guests requiring the assistance of a companion, “companion/family” restrooms are in the following locations: Mariner’s Pier – Next to Guest Services on pier level (under the Sea Serpent Roller Coaster, located in the center of the pier). Ocean Oasis Water Park and Beach Club – Near the Waterlilies Cabana Area. OXYGEN TANKS Due to ride dynamics and other safety considerations, oxygen tanks are not permitted on most rides. Guests may use oxygen tanks while walking around our facilities. RETAIL LOCATIONS Our main retail locations, Kong & Co. on Surfside Pier, The Morey Store on Mariner’s Pier, and artBOX on Adventure Pier, are accessible to Guests using wheelchairs or ECVs. Please speak to a retail Associate for any assistance with retail items, including reaching merchandise or reading price tags. RESTAURANTS AND CONCESSIONS Most concession areas throughout Morey’s Piers and Beachfront Water Parks are accessible to Guests using wheelchairs and ECVs. If you encounter any difficulties, please speak to an Associate for assistance. All full service restaurants are accessible to Guests using wheelchairs and ECVs. These include Jumbo’s on Mariner’s Pier, Joe’s Fish Co. on Surfside Pier, and Stubborn Brothers Grill at Ocean Oasis Water Park. Guests with vision impairments may ask any Associate for assistance with obtaining information on menu items. Additionally, any Associate will be happy to assist with restaurant orders and bringing orders to the tables. PLEASE BE ADVISED THAT ALL CURLEY’S FRIES LOCATIONS USE PEANUT OIL. THERE MAY ALSO BE A RISK OF CROSS CONTAMINATION TO NEARBY FOOD SERVICE AREAS. MIDWAY GAMES Most games are fully accessible by wheelchair. The water race games (located at the front of Mariner’s Pier and Surfside Piers) can be configured to allow wheelchair access. Speak to a Games Associate for assistance. 3 of 28 V8 RIDES AND ATTRACTIONS MAGNETIC FIELDS AND METAL DETECTORS Magnets are present in the mechanical components of most of our attractions. Additionally, most of our ride area gates are locked with magnetic latches. Some rides may use magnets of greater power and intensity than others. Those rides include AtmosFEAR, the Great Nor’Easter, Runaway Tram, Rollie’s Coaster, the Sea Serpent, and the Spring Shot. Guests using medical devices that are sensitive to magnetic fields should consult with their physician and the medical device’s manufacturer before deciding to ride any attraction. The Great Nor’Easter uses both handheld and walk-through metal detectors to assist in the screening of riders for loose articles. Please see an associate at the entrance of the ride for assistance if exposure to these devices cause concern. NOISE REDUCING HEADPHONES Due to the high dynamic forces of some attractions, Guests wearing large noise reducing headphones, that cover the entire ear, may not be permitted to ride while wearing the device. Those rides include the Zoom Phloom, “it”, RipTide, as well as all Roller Coasters and Extreme Rides. HEARING AIDS AND COCHLEAR IMPLANT SOUND PROCESSORS Hearing Aids and Cochlear Implants, while permitted on all rides and attractions, should be brought on rides at the discretion of the rider or rider’s guardian. Morey’s Piers cannot be held responsible for lost or damaged items due to the dynamic forces of its rides.