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Novant Health 2015 Fact Sheet

OVERVIEW is a four-state integrated network of physician , outpatient centers and that delivers a seamless and convenient healthcare experience to our communities. The Novant Health network consists of more than 1,200 physicians and 25,000 team members who make healthcare remarkable at nearly 500 locations, including 13 medical centers and hundreds of outpatient facilities and physician clinics. Headquartered in Winston-Salem, , Novant Health is committed to making healthcare remarkable for patients and communities, serving more than 4 million patients annually.

By bringing together world-class technology and clinicians to provide quality care, we are committed to creating a healthcare experience that is simpler, more convenient and more affordable so patients can focus on getting better and staying healthy.

ADDRESS 2085 Frontis Plaza Blvd. Winston-Salem, N.C. 27103

PHONE 336-718-5600

WEBSITE www.novanthealth.org

MISSION Novant Health exists to improve the health of communities, one person at a time.

VISION We, the Novant Health team, will deliver the most remarkable patient experience, in every dimension, every time.

VALUES  Compassion  Diversity and inclusion  Personal excellence  Teamwork  Courage

ADMINISTRATION Carl S. Armato, President & Chief Executive Officer Peter S. Brunstetter, Executive Vice President & Chief Legal Officer, General Counsel Jesse Cureton, Executive Vice President & Chief Consumer Officer Jacqueline R. Daniels, Executive Vice President & Chief Administrative Officer Fred M. Hargett, Executive Vice President & Chief Financial Officer Jeffery T. Lindsay, Executive Vice President & Chief Operating Officer. John Phipps, M.D., Executive Vice President & Medical Group President Thomas N. Zweng, M.D., Executive Vice President &

FACILITIES

Novant Health Brunswick Medical Center Bolivia, N.C. Novant Health Charlotte Orthopedic Charlotte, N.C. Novant Health Clemmons Medical Center Clemmons, N.C. Novant Health Forsyth Medical Center Winston-Salem, N.C. Novant Health Haymarket Medical Center Haymarket, Va. Novant Health Hemby Children’s Hospital Charlotte, N.C. Novant Health Huntersville Medical Center Huntersville, N.C. Novant Health Kernersville Medical Center Kernersville, N.C. Novant Health Matthews Medical Center Matthews, N.C. Novant Health Medical Park Hospital Winston-Salem, N.C. Novant Health Presbyterian Medical Center Charlotte, N.C. Novant Health Prince William Medical Center Manassas, Va. Novant Health Rowan Medical Center Salisbury, N.C. Novant Health Thomasville Medical Center Thomasville, N.C.

FACTS AND FIGURES (Fiscal Year 2014)

Medical staff providers 3,558 Beds 2,593* Physicians 1,200 Employees 25,135 Outpatient locations 485 Medical Centers 13* Flu shots given in 2014 285,937 Babies born in 2014 18,525 Inpatients cared for in 2014 121,819 ED visits 508,357 Total surgeries 119,691 Physician appts. In 2014 3.8 M 2014 net income $201.8 million 2014 operating revenue $3.8 billion 2014 community benefit $639.2 million 2014 direct charity care $135 million

*As of 10/16/15

QUALITY According to Hospital Compare, Novant Health ranks in the top 10 percent of healthcare organizations nationally.

AWARDS AND RECOGNITION Ernest A. Codman Award – In 2004 and again in 2008, The Joint Commission awarded Novant Health the prestigious Ernest A. Codman Award. The 2004 award honored Novant's work to reduce medical complications in patients taking blood thinning medications, while the 2008 award recognized efforts to reduce MRSA through a successful hand hygiene compliance initiative.

PRC President's Award – Novant Health received the 2011 President's Award from Professional Research Consultants for its success in permeating a customer-focused culture of service excellence throughout the organization.

VHA President's Award – Novant Health was awarded the 2009 President's Award by VHA for achieving clinical excellence and outstanding supply chain management.

Team Approaches in Quality Improvement Award – Novant Health was the recipient of the 2009 Team Approaches in Quality Improvement Award from the Society of Hospital Medicine for its multidisciplinary team approach to improve medication safety within its acute care facilities.

Top 100 Integrated Healthcare Systems to Know 2014 PRC’s President’s Award 2006 & 2011 VHA Superior System Performance Award Magnet Nursing Designation: seven hospitals National Awards for Excellence in Medication Use Safety Supplier Diversity Company of the Year 2010 Commission on Cancer Award of Excellence 2004 Codman Award Winner - Warfarin adverse drug events National Chest Pain & Stroke Certification Novant National Leader in MDs Achieving NCQA Diabetes and Heart/Stroke

MEDIA CONTACT Caryn Klebba 704-384-3909 [email protected]