Connecting children, young people & families to the support, activities & services they need close to home Hall Green Families Support Directory February 2021

Accord Housing Association manages Hall Green Families and is one of the nine voluntary sector organisations across the city coordinating a new locality based Early Help support on behalf of the Children’s Partnership.

Birmingham Children’s Partnership includes , Birmingham Children’s Trust, Birmingham and Solihull Clinical Commissioning Group, Birmingham Community Healthcare NHS Foundation Trust, Birmingham Women’s and Children’s NHS Foundation Trust and Police. All voluntary sector leads are supported by Birmingham Voluntary Services Council and are signatories to the Birmingham Children’s Partnership Data Sharing Agreement.

If you know of a change in service or of a missing support service please email us the details at [email protected]

Please do connect Hall Green Families Phone / Text / WhatsApp on 07570 953519 (9:30am to 4:30pm Mon-Fri) Email & Mailing list [email protected] Follow us on Twitter, Instagram & Facebook @HallGreenFamilies for regular updates

2 Hall Green Families Support Directory February 2021

Content

Overview & Employment Benefits, Debt Food (p5-9) Forms & Skills (p9-11 ) (p11-15)

Finanical Help Housing (p16- Befriending Bereavement (p15-16) 17) (p17-18) (p18-21)

Mental Health Domestic Disability & Early Years & COVID (p21- Abuse (p25- SEND (p24-25) (p27-28) 23) 27)

Citywide Parenting Postcode Youth (p29) Support Map (p30-32) Checker (p34) (p33)

Hall Green Families Support Directory February 2021

Locality Early Help Overview and links to key forms

Birmingham Children’s Partnership has set up ten new localities with voluntary sector leads to work with professionals in each area of the city. This is about connecting teachers, nurses, social workers and the community together to help our families and build relationships between local services to serve our communities.

Accord’s Hall Green Families work across and , , , and Hall Green to support children, young people and families through: 1. Sharing information and connecting networks to make it easier for people to get the support they need near to where they live. 2. Providing advice and guidance through telephone support and email. 3. Connecting families to extra support via the Family Connect approach. 4. Co-ordinating resilience fund applications up to £150 per families in need with children. This money is for emergency help such as food, nappies, medicines, supplies. These funds can only be applied for by a known statutory partner like a school, health professional or children’s centre.

Here you will find a links on how to access further citywide resources and help for children and families. Locality lead email addresses and phone numbers for the other localities across Birmingham can also be found on the website mind map.

The Hall Green Families Team works closely with the Hall Green Neighbourhood Network Scheme (NNS) Team to strengthen all age connections between Birmingham’s statutory services, Hall Green community sector and vulnerable households. Both Accord teams are supported by Accord Housing Association’s wider organisational commitment to the locality through our general needs housing, co-operative housing management and specialist supported housing provision for older adults, young parents, ex-offenders, care leavers and people with learning disabilities.

We look forward to working with you. Hall Green Families team, Accord

4 Hall Green Families Support Directory February 2021

Food Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Food Bank Find Food Banks Search for a food bank in https://quick.myfoodbankfi

Finder Brum Birmingham, near you nder.com/

Unit 20-21 Rovex - Tues & Thurs Business Park, Hay Food Bank Sparkhill Food 10am-1:00pm. 0121 708 1398 [email protected] Hall Road, Tyseley Bank Must have a Red Food Voucher B11 2AG

Sparkhill - St John’s Church, Food Bank Sparkhill Food St John’s Road, Wednesday 10:30 – 12:30 0121 708 1398 [email protected] Bank Sparkhill, B11 4AE

Balsall Heath Balsall Heath - Church, Mary Foodbank Centre Thursday 11am to 0121 440 1138 or Food Bank Sparkhill Food Street, n/a [email protected] 1pm 0121 708 1398 Bank Birmingham B12 9JU

Hall Green - Church of Friday 2:30pm to 5:30pm Food Bank Sparkhill Ascension School 0121 708 1398 [email protected] Must have a Red Food Voucher Foodbank Road, Birmingham B28 9DX

80 High Street, Weekly foodbank on Wednesdays New Life Baptist Kings Heath, Elaine.Hyde@newlifebaptis Food Bank between 12 noon and 2.00 p.m. Elaine Hyde 0121 444 1230 Church Birmingham B14 tchurch.org.uk

7JZ

Highfield Hall 127-129 Highfield 07470153525 or Food Bank Community Rd, Hall Green B28 Food Bank available 7 days a week 0121 439 2690 Centre 0HS

Hall Green Families Support Directory February 2021

Food Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Food Bank, with cook food option, The Women’s 249A Ladypool available Wednesdays 11:30am – Food Bank 0121 663 1711 [email protected] Enterprise Hub Road B12 8LF 1:30pm. Car park accessible on Brunswick Road

10 New Meals Served 6.30pm to 7.30pm 7 Cooked Meals Homeless One Bartholomew St, 07979 767 979 days a week. B5 5QS

St Anne's Catholic Hot meals or lunch bag available at Birmingham Irish Church Alcester Cooked Meals St Anne’s Centre on Mon, Wed, Fri at 0121 647 5105 [email protected] Association Street, Digbeth 11am B12 0PB

Healthy, vegetarian cooked meals 196-198 Edward provision for families in need. Cooked Food Change Kitchen Rd, Balsall Heath, changekitchenbookings@gm Dr Birgit Kehrer 07828825850 Parcels CIC Birmingham B12 ail.com Looking for volunteers throughout 9LX the winter to help prepare food.

6 Hall Green Families Support Directory February 2021

Food Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

All Saints Church Community Café, Cooked meals for collection Cooked Meals TWAS 172 Herbert Rd, Mon to Fri 12 to 1:30pm [email protected] Birmingham, B10 0PR

Hot Meals for Collection Malvern Street, Tuesday, Wednesday and Thursday Balsall Heath Cooked Meals Balsall Heath, 12pm – 1.30pm Farm [email protected] B12 8NN No voucher required

Delivering food parcels, prescription The M’uath Trust, services/ shopping/ befriending and Food Parcels & Bordesley Centre, checking over the phone on M’uath Trust Ahmed Hashmi 0121 753 0297 [email protected] Provisions Stratford Road, wellbeing. Hot food delivery on B11 1AR Wednesdays. Also, can issue food bank vouchers.

Springfield Road, [email protected] The Springfield Food Provision Birmingham, B13 Food Parcels & Food Bank Vouchers 0121 777 2722 .uk Project 9NY

Hall Green Families Support Directory February 2021

Food Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Food shopping, prescription Food shopping 91 A Medlicott Smart Women collection, benefit & financial advice. & Health info Road Sparkhill, B11 Rubina Tareen 07404327496 [email protected] CIC Providing health information in Advice 1UB various languages for local women.

D: 0121 792 5442

Daar-ul-Jannah 861 Stratford Road Please arrange food parcel collection M: 07847661022 daar-ul- Food Parcels Basharat Advice Centre B28 8BH by phone [email protected]

8 Heathfield Road, Food Parcels from Incredible Surplus Kings Heath Kings Heath No vouchers required, www.incrediblesurplus.org/ Food Parcels Community B14 7DB pay as you feel locations/kings-heath/ Centre Monday and Friday 12pm to 2pm

Hot Meals for Collection 7 High Street, Friday, Saturday and Sunday Food Parcels The Station Pub Kings Heath 12pm – 4pm B14 7BB No voucher required

100 Mary Street, Thursday 11am to 1pm Food Parcel Balsall Heath Balsall Heath, Voucher Required Church Centre B12 9JU

8 Hall Green Families Support Directory February 2021

Offering collections and appealing Al-Khair 210 Ladypool Rd, 0121 753 0300 Food Bank for donations. Call to arrange [email protected] Foundation B12 8JT collection.

Employment & Skills Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Course eligibility / criteria for ESOL, English and IT as follows:

Women & 1. 19 years + Enterprise Hub 2. Unemployed on benefits, ESOL, English 07533306054 [email protected] 249A Ladypool economically inactive or Low income and Basic IT AT PACE CIC Road B12 8LF courses 3. UK or EU Citizen / Resident in UK for 3 years / Married to a UK Citizen / Asylum Seeker or Refugee.

Women & C & G Level 2 Leadership & Enterprise Hub Management Course for employed [email protected] City & Guilds and furloughed men and women. 07533306054 AT PACE 249A Ladypool Training Duration: 10 weeks Road B12 8LF Session: 3 hours Start Date – enrolling now

Hall Green Families Support Directory February 2021

Pick ‘n’ Mix Online Workshops 0121 443 3310 or Free appointment for debt & Benefit email Community The 157 Allen’s Croft Advice Centre & Adult Community Road, Kings Heath office@brandwood Training Centre B14 6RP Online Finance Information Sessions centre.co.uk Seat Yoga

Employment & Skills Support

Contact Service Type Organisation Address Community Offer Contact Person Email Address Number

Youth Promise Plus support young Sadia Bi 07704 people age 16 to 29 who are not in 538 787 Job, Training work, education or training and who or Education Youth Promise live in Birmingham and Solihull. CV Kuldeep Heera ww.birmingham.gov.uk/yppsign Opportunities Plus 07704 538 791 up Age 16 to 29 and Jobs. Gain Qualifications,

Years Apprenticeship Training. Coaching Abdul Muktadir and Mentoring 07704 538 789

10 Hall Green Families Support Directory February 2021

[email protected] We can offer a range of support that is tailored to the parent or carer: Facebook:  Thinking and preparing for career options for when SpringfieldProjectBirmingham children are back at school Twitter: @springfield_p Training &  Online courses including ESOL and computer skills Rosalyn or Sba Employment  College courses Springfield 0121 777 2722 Support for  Volunteering with ourselves or other organisations Project Parents of  CV preparation

Under 5s  Job applications  Job search

 Interview skills

Benefits, Finance, Debt Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Citizens Advice can assist with www.adviceguide.org.uk Welfare Benefits making benefit claims, dealing with webchat is also available Advice Advice and benefit related problems, filling out 03444 77 1010 via this link and advice on Citizens Advice forms, debt support and general

the website is available too advice

Birmingham moneyadvice@bsettlement Advice Debt, Welfare Benefit Advice. 0121 250 0765

Settlement .org.uk

Hall Green Families Support Directory February 2021

Disability Welfare benefits advice, low level [email protected] or Advice Resource Centre debt advice, energy advice. Mon to [email protected] (DRC) Thurs 8.45 to 5pm Fri – 8.45 to 4 pm

Ashiana 21-25 Grantham Advice Community Road, Sparkbrook Benefit & debt advice Kam & Shabana 0121 687 6767 [email protected] Project B11 1LU

Benefits, Finance, Debt Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Advice on employment law related Advice Unite the Union 03332026557 to covid-19.

12 Hall Green Families Support Directory February 2021

Birmingham Specialist support, help and advice www.stoploansharks.co.uk/ Advice Illegal Money for victims of loan sharks during this 0300 555 2222 reportaloanshark Lending Team difficult time. nsharks.gov.uk @stoploa

Help and guidance to support Narthex Sandra

Debt Advice families with debt call Project 07467 045 294 [email protected] Osbourne Sparkhill Manager Sandra

Citizens Advice service's work involves providing advice on issues 744-746 Warwick such as debt management and Debt & money Citizens Advice Rd,Tyseley, 0121 683 5689 welfare benefits, housing, http://www.bcabs.org.uk/ advice Birmingham Birmingham. B11 immigration and asylum, 2HG employment, consumer complaints and landlord-tenant disputes.

Provide support to women in 359-361 Witton Newtown and reaches more Debt & money Birmingham Road, , 0121 250 0781 maxine.reid@bsettlement. communities in Birmingham. They Maxine Reid advice Settlement Birmingham B6 org.uk help with Debt & Money 6NS management.

Hall Green Families Support Directory February 2021

Supporting families with a range of Advice, D: 0121 792 5442 daar-ul- issues including benefits, tax credits, Support & Daar-ul-Jannah 861 Stratford Road [email protected] debt, housing and homelessness, M: 07847661022 Representatio Advice Centre B28 8BH www.facebook.com/daarulj fuel poverty, disability, domestic n annahcentre/ abuse and community care.

https://www.moneyadvices Money Advice ervice.org.uk/en/tools/debt Money advice (online resource) Service -advice- locator/birmingham

1 Anchor Court, Debt Advice 0800 043 40 50 https://www.debtadvicefo Debt Advice Commercial Rd, Debt advice helpline. Foundation undation.org/ Darwen BB3 0DB

14 Hall Green Families Support Directory February 2021

Debt Advice

National Debtline offers free debt

National advice online through its digital 0808 808 4000 https://www.nationaldebtli

Debtline advice tool and its web guides, fact ne.org/

sheets and sample letters.

Online advice tool, create a budget & Step Change get a personal action plan with Debt Advice www.stepchange.org Debt Charity practical next steps. Get free help from the UK's leading debt charity.

Financial Help

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

National charity providing practical Complete contact form to request a call back. Practical Turn 2 Us help to people who are struggling https://www.turn2us.org.uk/About-Us/Contact- financial help financially. us/Contact-us-form

Local Welfare Scheme to helps vulnerable people Make a claim here Short-Term Provision – in short-term crisis with food and https://www.birmingham.gov.uk/info/20017/ben Crisis Fund Birmingham City essential items. efits_and_support/308/help_in_a_short- Council term_crisis/5

Hall Green Families Support Directory February 2021

Discretionary Payments are for people who need Make a claim here Housing extra help with their rent when Housing https://www.birmingham.gov.uk/info/20017/ben Payments – Housing Benefit, Local Housing Payment Help efits_and_support/373/extra_help_with_your_ho Birmingham City Allowance, or Universal Credit using_costs_council_tax Council doesn’t cover the full amount. Grants for families facing hardship. Applications can only be made by Grants for Cosaraf recognised social organisations, such Please apply directly here families & Charitable as charities, housing associations, https://www.cosaraf.org/apply-for-funding/ individuals Foundation schools and social services acting on behalf of the family Outline of Both Government grants and available Money Saving hundreds from small charities are https://www.moneysavingexpert.com/family/gra grants for Experts available for individuals on a low nts-low-income/ people on low income for all kinds of help. incomes

Housing Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Birmingham City Out of Hours Emergency: 0121 464 6381 or Council 0121 303 2296 (after Housing Temporary Accommodation: 0121 675 6805 or Temporary 5:15pm or 4:15pm on 0121 675 5531 Accommodation Fridays)

Trident Rough Housing 6AM - 12PM 7 DAYS 0800 880 7157 Sleepers scheme

16 Hall Green Families Support Directory February 2021

Narthex Housing Housing and benefit advice 0121 753 1959 Sparkhill

"Emergency (Accommodation) out of hour’s number 5:15pm onwards or on Friday 4:15pm onwards: 0121 303 2296 or for anyone under 18: 0300 303 0099 or St Basil's Youth 0121 675 4806. Birmingham Social 0121 772 2483 or Housing Hub Services: (For help with housing and text Need St Basils social support and care needs). to 62277 Monday to Friday 8:45am - 4:15pm: 0121 303 1234. Out of hours from 5:15pm: 0121 675 4806

They recommend if you have somewhere safe to stay, please Newtown remain where you are. If you need Housing Housing Options 0121 675 5779 advice or if you are about to become Centre homeless, phone support is available.

Befriending Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Balsall Heath Offer a friendly chat on the phone to Telephone Neighbourhood anyone feeling worried or lonely. Rachel Gillies + contact@neighbourhoodne Balsall Heath 0808 169 9599

Support online - Mutual Signpost to other local support and Volunteers wsonline.com Aid Group services.

Telephone Digikick Free online virtual 8-week project to Chris Laband 07920 490 263 [email protected] Hall Green Families Support Directory February 2021

Support help build confidence one in small groups and video calls. Various start dates.

Bereavement Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

General Enquiries 0121 687 8011- 10am -4pm Self Referrals 0121 687 Support, advice and information to 8010 leave a message and this will be children, young people and adults Telephone/ Cruse returned via call. In need of urgent https://www.crusebirmingh when someone dies. Cruse work to online Support Birmingham support call 0808 808 1677 am.co.uk/ enhance society’s care of bereaved

people.

18 Hall Green Families Support Directory February 2021

Bereavement Advice & Support

Community Address Contact Person Contact Number Email Address Address Community Offer Offer

Holistic family bereavement services 0121 454 1705 Bereavement supporting children, young people Edward's Trust [email protected] Support and parents across the West k @edwardstrust Midlands.

We are currently able to accept new referrals for bereaved children and Bereavement young people. If you want to refer a Beyond the Counsellors & child or young person who has had a 0121 687 8010 Horizon Play Therapist bereavement to us, please contact Birmingham and Solihull Bereavement Support.

Hall Green Families Support Directory February 2021

Bereavement Free one to one support to those www.birminghamhospice.o St Mary’s Telephone who are struggling with the loss of a Vicky Ross 7966165193 rg.uk/community- Hospice Service. loved one due to Covid-19. bereavement-service

Bereavement Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Freephone Helpline We help children and young people (up to age 25), parents, and families, to 0800 02 888 40 (Monday – Booked rebuild their lives when a child grieves or when a child dies. We also provide Telephone Child Friday, 9am – 5pm) training to professionals, equipping them to provide the best possible care to Support & Bereavement UK bereaved families. Webchat Webchat Also support for grieving families with children with autism. www.childbereavementuk.

org One to One caringforcarers@communit wellbeing support, iesinsync.info Communities in Supporting carers through loss & connecting 0121 809 5902 Sync bereavement https://communitiesinsync. carers and wellbeing info/ support

20 Hall Green Families Support Directory February 2021

Bereavement www.ataloss.org Brief Chat Support and resources for families, Support & At A Loss children & young people www.ataloss.org/live-chat Webchat

Online chat is available every Tuesday from 1-5pm Support for bereaved children & Freephone and every Friday from Helpline & Winston's Wish young people after death of a parent National Helpline webchat 9.30am-1pm or sibling on 08088 020 02 https://www.winstonswish. org/online-chat/

Mental & COVID Health Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Birmingham

Helpline 7 days a week 0121 262 3555 [email protected] Mind

116 123 or BADGER Suicidal Thoughts and Low Moods Helpline Samaritans 0300 555 0303 or Helpline NHS Direct 111 West Midlands Strategic Multilingual advice and COVID [email protected]. Advice

Migration related migration updates uk. Partnership-

Hall Green Families Support Directory February 2021

Birmingham & Emotional help, guidance and askbeam@childrenssociety. Helpline Solihull Mental reassurance for under 18s during the 0207 841 4470

org.uk Health Services current Covid-19 period

https://www.birminghama Telephone NHS Birmingham Adult Mental Health Support Over ndsolihullccg.nhs.uk/your- 0121 262 3555 Support & Solihull 18s Everyday 9am to 11pm health/mental-health-

support-offer

Springfield Road, Health & The Springfield Moseley, Midwife Clinics, Children’s Centre [email protected] 0121 777 2722

Wellbeing Project Birmingham, B13 support. .uk 9NY Infant Feeding Virtual Support Group and individual Health 7786528496 Support allocated time slots

Covid-19 Birmingham Maternity Women’s & Friendly midwives to answer Helpline 0121 335 8234 Hotline Children’s NHS questions and support your care Trust Mental & COVID Health Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

27 Moseley Rd, Health & Health & wellbeing, Mental Heath, Health Exchange Birmingham B12 0800 158 35 35 Wellbeing Diabetes, Social Prescribing etc. 0HJ Cobalt Square, 83 An independent champion for health Hagley Rd, & social care in Birmingham, 0800 652 5278 info@healthwatchbirmingh Health Health Watch Birmingham B16 providing people with ways to share or 0121 636 0990 am.co.uk 8QG their views about services. 2nd floor, Suite Health & Social Care organisation Health & Common Unity 219, 69 Steward with a difference working in mental 0121 296 9915 [email protected] Wellbeing St, Birmingham health & well-being. They work with

22 Hall Green Families Support Directory February 2021

B18 7AF communities traditionally seen as ‘hard to reach.’ Suite 219, 69 Working with communities & a Health & Forward For Life Steward St, wider aim of preventing suicide have 07585 776800 [email protected] Wellbeing Birmingham B18 continued to be developed & 7AF successfully implemented Better Pathways has been supporting people to improve their mental health since 1963. They help 201-206 Alcester & inspire the people to believe in Health & St, Bordesley, [email protected]. Better Pathways themselves & to achieve their full 0121 773 1455 Wellbeing Birmingham B12 uk potential. They do this through their 0NQ education, training, volunteering & employment programmes & through their social enterprise. Birmingham & Social Solihull CCG Operates in Hall 07312117393 [email protected]

Prescribing (Jennifer Green locality Luisada) Health & Wellbeing CIC, there have Avoca Court, 28 Parminder.Sandhu@healthe Health & Health Exchange lots of services from Mental Health, Parminder 0800 158 3535 Moseley Rd, Wellbeing CIC Long Term Health Conditions, Social Sandhu xchange.org.uk Digbeth B12 0HJ Prescribing etc. Samaritans offers a confidential non- enquiries@birminghamsama Health & Birmingham 13 Bow Street, B1 0121 622 5330 judgmental listening service to those Wellbeing Samaritans 1DW ritans.org.uk in distress or in despair. 56 Buckingham https://www.arthritisaction. Health & 02037 817120 Arthritis Action Gate, London, Wellbeing org.uk/ SW1E 6AE Bethel Health and Healing Network Jericho House, is a Christian organisation which http://www.bethelnetwork. Health & Bethel Health & 196-198 Edward promote health & well-being for the 0121 661 4276

Wellbeing Healing Network Road, Balsall people of Birmingham. 2 service, A org.uk Heath, B12 9LX Doula service & Mental Health Support

Hall Green Families Support Directory February 2021

Disability & SEND Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Children’s QuarterAll Saints Delivering Play Packs to children and Fill out form Birmingham Centre2 Vicarage young people with additional needs https://childrensquarter.or Play Activity Children's RoadKings Heath, and their families during the g/contact/ or tweet Quarter BIRMINGHAM B14 coronavirus lockdown @ChildrenQuarter 7RA

Advice & Autism West Offering online parent support Parent info@autismwestmidlands. Midlands groups, along with help and advice.

Support org.uk

Disability Welfare benefits advice, low level [email protected] or Advice Resource Centre debt advice, energy advice. Mon to

[email protected] (DRC) Thurs 8.45 to 5pm Fri – 8.45 to 4 pm

For families and carers of children and vulnerable adults with Balsall Heath 110 Edward Road, Nazreen: 07889 SEND Parent disabilities. Community activities, [email protected] Children’s Action Balsall Heath, Nazreen Bi and 930040 0121 and Family parental support and play via phone, http://www.bhcats.org.uk/ Team Support Birmingham, B12 Claire Marshall 440 1007 or Claire:

Support online and safe doorstep contact. new/ (CATs) 9LS 07775 712788 Specialist benefit and financial advice. Telephone Telephone support Mon- Fri 8 am – [email protected] Midland Mencap 0121427 6404

Support 8pm Sat & Sun 10am – 4pm rg.uk

24 Hall Green Families Support Directory February 2021

Supporting Deaf Cultural 07736134159 or individuals Access IAG Centre Advice and support by phone, text, 0121 450 5120

[email protected] with hearing Service Road, Birmingham email and online calls (message service loss B16 8SZ only)

TouchBase Pears TouchBase provides accessible day Supporting Bristol Road opportunities to learn, develop individuals Sense , communication & living skills, who have 0300 330 9260 [email protected] Birmingham Birmingham connect with other people, get complex B29 6NA creative, & enjoy all sorts of fun disabilities activities.

Birmingham The POD, 28 Oliver SEND Information, Advice & Support Advice & Birmingham St, , Service provides advice and Support SEND 0121 303 5004 birmingham.gov.uk/sendiass Birmingham, B7 information on all aspects of special Service Information 4NX educational needs, for parents, children, and young people.

Domestic Abuse Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

National

Domestic www.nationaldomesticviole Helpline Domestic Abuse 24hr helpline 0808 2000 247 Violence ncehelpline.org.uk Helpline Birmingham & Coronavirus & Domestic Abuse

Helpline Solihull 0808 800 0028 [email protected] Support Women’s Aid

Hall Green Families Support Directory February 2021

Emotional and practical support with Helpline finance, housing, domestic abuse, Balsall Heath Practical for women. Shower facility, food [email protected] Anawim Centre 228 Mary 0121 440 5296

Support & parcels, clothing, toiletries and baby www.anawim.co.uk Street, B12 9RJ Provisions supplies. Mon-Fri 10am-2pm Emergency drop-in support. 24-hour helpline open to ANY [email protected]. Birmingham woman who is a victim of domestic uk Helpline 0121 507 0707 Crisis Centre violence and seeking refuge, help, www.birminghamcrisis.org.

advice and support uk [email protected] Webchat/ phone emotional support, Men’s Advice k Helpline practical advice and information for 0808 801 0327 Line https://mensadviceline.org. men. Mon-Fri 9am-5pm

uk/ UK Helpline for ‘honour’-based

Helpline Karma Nirvana 0800 5999 247 [email protected] abuse and forced marriage

West Midlands BAME Forced Marriage & Helpline 24hour Multilingual helpline 0800 953 9777 Honour Based Abuse Consortium

Domestic Abuse Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Helpline & Advocacy service accompanying face to face 235 Dudley women to relevant agencies such as 0121 440 1443 ext support (by W.A.I.T.S Road, Winson [email protected] Civil Courts, Solicitors, Housing or 102, 103 appointment Green B1 4EJ Refuges. only)

26 Hall Green Families Support Directory February 2021

[email protected] Friendly men's advice line offering Men's Advice k Respect non-judgmental emotional support, 0808 8010327 Line www.mensadviceline.org.u practical advice & information k/

Early Years Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Based in South Birmingham helping Referral/Contact Practical help Brum Baby Bank Facebook @babybankbrum

supply baby items, nappies and food form

Emergency SURE Hotel, 47-49 Telephone and online emotional Home-Start Cole info@homestartcolevalley. Response Sherbourne Road support for families with children Dawn Baker 0121 572 0800

Valley org.uk Fund B27 6DX under 5 yrs.

St Christopher's 172 Woodlands Online Stay & Play 3 times a week. [email protected] Play Activity Church, Road, Sparkhill, B11 7980650801 Games, songs, exercises m Springfield 4ET

Early Years Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Family & Early Years Support – Inc. Malvern Street Telephone and St Pauls breastfeeding support, food bank 0121 464 6349

Online Children’s [email protected] referrals, wellbeing support, safety Braithwaite Road Support Centres advice & signposting 0121 675 1303

Hall Green Families Support Directory February 2021

Family & Early Years Support – Inc. Telephone & The Springfield breastfeeding support, food bank [email protected] Online Project Children 0121 777 2722

referrals, wellbeing support, safety .uk Support Centre advice & signposting

The Oak The Oak at St Unlocked family Michael’s Church Online and home-based activities, Telephone & support in Centre, 17 telephone and online multilingual

Practical Gospel Oak, Ian Crockford 0121 777 5659 [email protected] Redstone Farm Rd support by volunteers, storytelling support Pitmaston and Hall Green B28 and DVD/CD resources. Gospel Farm 9NU Estates

Ashiana 21-25 Grantham Advice Community Road, Sparkbrook Early Years support Kam & Shabana 0121 687 6767 [email protected] Project B11 1LU

28 Hall Green Families Support Directory February 2021

Youth Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Providing support for young carers 5- Gospel Oak Who Cares, 16yrs, vulnerable young people & whocares.gospeloakcc.co.u Support & Community Centre Young Carers families through wellbeing phone 07702 082331 k [email protected] Practical help 17 Redstone Farm

Group calls, groceries, prescriptions, [email protected] Road, B28 9NU monthly activities.

Youth offer readiness to work Claremont Road, 0121 675 8882 or Natalie.a.haughton@birmin Support for Concorde Youth support for 16-25yr olds, online Sparkbrook, B11 Adill Hadi Natalie on 07712 gham.gov.uk or Twitter 16-25 yrs. Centre youth group activities, limited youth

1LF 436324 @ConcordCentre work at centre

Family support: 0743 679 8497 Online All Saints Youth 2 Vicarage Road, Telephone & online youth group #homenotalone:07

[email protected] Support Project Kings Heath support #HomeNotAlone 93 034 1212 Office: 0121 443 1842

Ashiana 21-25 Grantham Advice Community Road, Sparkbrook Support & advice for young people Kam & Shabana 0121 687 6767 [email protected] Project B11 1LU

Hall Green Families Support Directory February 2021

Parenting Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Online support Supporting children, young people African classes & and families stay connected to their info@africancoheritagehub Community

homework local communities with virtual .org Heritage Hub Ltd club classes and homework clubs.

Provide online family support, supporting residents to access local Advice, food banks and free school meal Information & vouchers; pastoral and parenting [email protected] or Smartlyte 07766 448 447 Online support; benefits; skills training, [email protected] Support money advice, online classes for parents as well as children. Advice in multiple languages

Five Pillars of Parenting programmes, culturally sensitive support from pre-birth to 18. Facebook Support & Approachable @ApproachableParenting Befriending, mentoring, relationship 0121-7738643 Advice Parenting info@approachableparenting. counselling, information over org.uk WebEx, telephone and internet/social media.

30 Hall Green Families Support Directory February 2021

Parent Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Focused on supporting South Asian women in Sparkbrook/Sparkhill with 91a Medlicott food, safeguarding support, loan of Helpline, Smart Women Road Sparkhill, IT equipment shopping, prescription 07383 565322 or Advice & CIC Point of Rubina Tareen [email protected] Birmingham B11 collection, benefit & financial advice 07404327496 Practical help Contact 1UB Providing health and wellbeing support in various languages for local women.

Pre-paid courses for parents, carers https://www.birmingham.g Online From and grandparents of children from ov.uk/info/50224/birmingh parenting Birmingham bump to 19. Learn about how your am_children_s_partnership

course with Love child develops, and get tips to /2218/from_birmingham_ manage their behaviour. with_love/2

Providing free preloved school Something you need?? Get in contact either 224 New Road, uniform to Birmingham and beyond! Uniform Swop Rubery, through the website or our Facebook page and Open for collections Monday, Support Shop Birmingham B45 we will provide it, if we have it! Wednesday, Friday and Saturday 9JH [email protected] 11:30 to 14:00 www.facebook.com/RuberySwopShop/

Hall Green Families Support Directory February 2021

Parent Advice & Support

Service Type Organisation Address Community Offer Contact Person Contact Number Email Address

Support for parents and carers of under 5s to explore training and employment. Training includes Springfield Centre, accessing ESOL courses and IT 0121 777 2722 (switchboard) Springfield Road, courses in addition to accredited Training & Springfield Moseley 07516 030841 Employment qualifications. Employment support Rosalyn Clare Project Support Birmingham B13 includes work-readiness [email protected] 9NY conversations to preparing CVs, job search and interview skills.

32 Hall Green Families Support Directory February 2021

Citywide Support Map

Hall Green Families Support Directory February 2021

Early Help Postcode Checker to find the closest support team for a family

34 Hall Green Families Support Directory February 2021