Boundless Behavioral Health!
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WELCOME TO BOUNDLESS BEHAVIORAL HEALTH! We are glad you are here! Welcome to the Boundless family. Let me thank you in advance for your commitment and dedication to our agencies and the people we support. At Boundless, you will always be empowered to be your best and appreciated for what you do and for the excellence in how you do it. I am proud to be here as the CEO and look forward to our very bright, prosperous, and successful future. -Patrick Maynard, CEO Introduction This personnel policies and procedures handbook applies to all Boundless BBH (Boundless) employees and is intended to provide guidelines and summary information about Boundless' personnel policies, procedures, benefits, and rules of conduct. It is designed to provide information of a general nature. Specific policies and procedures may be communicated to you verbally or in the form of written procedure statements. Employees are responsible for reading and understanding additional policy handbooks including, but not limited to, the Employee Orientation and the Behavior Procedures Manual. Additional information regarding Boundless BBH Policies and Procedures is available on the agency’s public drive or by contacting the HR or Compliance department. Employees are also responsible for familiarizing themselves with all applicable ODMHAS, ODE, and CARF policies and procedures. Policies regarding billing procedures and Medicaid procedures must also be reviewed thoroughly as Boundless BBH is a certified Medicaid service provider. Copies are available for your review by contacting the Compliance Officer. It is important that you read, understand, and become familiar with the handbook and comply with the standards that have been established. Please talk with your supervisor or a member of the HR team if you have any questions or need additional information. It is not possible to anticipate every situation that may arise in the workplace or to provide information that answers every possible question. As a result, the Boundless leadership team (hereinafter “leadership”) reserves the right to modify, supplement, rescind, or revise any policy, benefit, or provision from time to time, with or without notice, as it deems necessary or appropriate. THIS HANDBOOK DOES NOT CONSTITUTE A CONTRACT OF EMPLOYMENT. i Objectives Boundless recognizes that a personnel system which recruits and trains competent, dependable personnel is indispensable for the effective delivery of services to our clients. The policies and procedures set forth in this manual are designed to: Support high quality, cutting edge clinical care to consumers. Promote high morale and foster good working relationships among employees of Boundless by ● providing for the uniform application of personnel policies, equal opportunities for ● advancement, equitable compensation and benefits, and consideration of employee needs. Enhance the attractiveness of a career with Boundless and encourage each of its employees to give his or her best effort to Boundless and the persons served by Boundless. ● Encourage courteous and dependable service to the public and the individuals enrolled in the programs. ● Provide fair and equal opportunity for qualified persons to enter and progress in their jobs based on merit and fitness as determined through objective and practical personnel management ● methods. Ensure that all operations and programs are conducted in an ethical and legal manner so as to promote the company’s reputation as an efficient, progressive organization in the community ● and the state. ii Table of Contents Our Mission ........................................................................................................................................................................................... 1 Introduction ............................................................................................................................................................................................ 1 Section 1 .................................................................................................................................................................................................. 1 Changes in Policy .................................................................................................................................................................................. 1 Employment Applications ................................................................................................................................................................. 1 Employment At-Will Relationship .................................................................................................................................................. 1 Section 2: Definitions ................................................................................................................................................................. 2-3 Section 3: Employment Policies ................................................................................................................................................ 4 Non-Discrimination ............................................................................................................................................................................. 4 Employment of Relatives .................................................................................................................................................................. 4 Recruitment Procedures...................................................................................................................................................................... 4 Data .......................................................................................................................................................................................................... 5 New Employee Orientation ............................................................................................................................................................. 5 Seniority ................................................................................................................................................................................................. 6 Office Hours ........................................................................................................................................................................................... 6 Lunch and Break Periods and Accommodation of Lactating Mothers ............................................................................... 6 Inclement Weather/Emergency Closings .................................................................................................................................... 6 Personnel Files ..................................................................................................................................................................................... 7 Personnel Data Changes ................................................................................................................................................................... 8 Employee Performance Review & Planning Sessions .............................................................................................................. 8 Confidentiality ....................................................................................................................................................................................... 8 Conflict of Interest and BCBA .......................................................................................................................................................... 9 Employment Termination Notice ................................................................................................................................................... 9 Safety and Workers Compensation .............................................................................................................................................10 Building Security .................................................................................................................................................................................. 11 Personal Effects .................................................................................................................................................................................. 11 Supplies; Expenditures; Obligating Boundless ......................................................................................................................... 11 Visitors in the Workplace .................................................................................................................................................................. 11 Drug-Free Workplace .................................................................................................................................................................. 12-16 Mileage Reimbursement ................................................................................................................................................................. 17 Section 4: Standards of Conduct .............................................................................................................................................. 17 Aversive Interventions .......................................................................................................................................................................17