OCPS District Directory Florida Relay 7-1-1 Florida Telecommunications Relay, Inc., referred to as Florida Relay 7-1-1, is a communications link for people who are deaf, hard of hearing, deaf/blind, or speech impaired. For example, this service can be used when school staff members need to talk to a deaf parent or when the parent calls the school. Here is how it works: Hearing callers trying to reach deaf or hard-of-hearing callers dial 7-1-1 and give the operator the 10-digit telephone number of the person they are trying to reach. The operator will ask them if they have used the relay service before and give a short narrative if not. They will then ask the person to hold while the call is connected. The operator will type everything said by the hearing person and read back the responses from the D/HH caller. Once connected, the hearing person should speak at a slow-moderate rate and say “go ahead” when it is the caller’s turn to talk. This process is similar to two-way radios needing to say “over” as the conversation proceeds back and forth. The OCPS Telephone Directory is produced by the District Information Office. Please notify Wanda Cocco at 407-317-3237 or
[email protected] of any changes or corrections. To order additional copies of the OCPS Telephone Directory, contact Printing Services at 407.850.5110, or e-mail your request to:
[email protected]. OCPS EEO Non-Discrimination Statement The School Board of Orange County, Florida, does not discriminate in admission or access to, or treatment or employment in its programs and activities, on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information, sexual orientation, gender identity or expression, or any other reason prohibited by law.