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Telephone Features Guide

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Telephone Features Guide Telephone Features Guide Quick Reference Guide Feature Activate Cancel Call forwarding - All Calls *72 *73 Call Forwarding - Busy *90 *91 Call Forwarding - No Answer *92 *93 Selective Call Forwarding *63 Call Waiting Switchhook or flash (same) Cancel Call Waiting *70 Three-Way Calling Switchhook or flash (same) Speed Calling 8 *74 Call Forwarding – All Calls To Turn Call Forwarding - • If you forward your calls to a Call Forwarding - All Calls allows All Calls OFF: long distance number, you will you to forward ALL of your 1. Lift the handset and listen for incur the long distance charge. incoming calls to another number. dial tone. 2. Press * 7 3 Call Forwarding-Busy To Forward Your Calls: 3. Two short tones will indicate 1. Lift the handset and listen for you have turned Call and/or No Answer dial tone. Forwarding OFF. 2. Press * 7 2 Call Forwarding – Busy and/or 3. When you hear a stutter Notes About the Service: No Answer allows you to forward dial tone, dial the number to • You can still make calls incoming calls to a pre-determined which you want to forward from your phone when Call number when you are on the your calls. Forwarding-All Calls is ON. phone or do not answer 4. If the number to which • To confirm whether Call your phone. your call is forwarded to is Forwarding-All Calls is ON, answered (person, voice mail, follow these steps: To Turn Call Forwarding – • Press * 7 2 fax, etc.), Call Forwarding - All Busy ON: - You will hear rapid busy tone if Calls is ON. 1. Lift the handset and listen for Call Forwarding-All Calls is ON. 5. If you receive a busy signal dial tone. - You will hear normal dial tone if or no answer, hang up and 2. Press * 9 0 Call Forwarding-All Calls is OFF. repeat the procedure. You 3. When you hear a stutter • You cannot answer calls will hear two short tones to dial tone, dial the number to when Call Forwarding-All verify you have turned Call which you want to forward Calls is ON. You will hear one Forwarding - All Calls, ON. your calls. short ring each time a call 4. If the number to which forwards to remind you that your call is forwarded Call Forwarding-All Calls is ON. 33 Visit us at www.1scom.com • 817-745-3000 Visit us at www.1scom.com • 817-745-3000 33 Telephone Features Guide to is answered (person, • You can turn ON both the • Call Forwarding – Remote voice mail, fax, etc.), Call Busy and No Answer options Access will not work with Selective Forwarding - Busy is ON. simultaneously. Call Forwarding. 5. If you receive a busy signal, • If you subscribe to Call or no answer, hang up and Forward-All Calls, Call Selective Call Forwarding repeat the procedure. You Forward Busy and/or No Selective Call Forwarding allows will hear two short tones to Answer will not work when you to choose which calls should verify you have turned Call Call Forward-All Calls is be forwarded when you are unable Forwarding-Busy ON. turned ON. to answer your phone. Only calls • If you forward your calls to from numbers you have included in To Turn Call Forwarding – a long distance number, your Selective Call Forward list will Busy OFF: you will incur long distance be forwarded. 1. Lift the handset and listen for charges each time the call dial tone. forwards. To Turn Selective Call Forwarding 2. Press * 9 1 ON or OFF: 1. Lift the handset and listen for To Turn Call Forwarding – Call Forwarding – dial tone. No Answer ON: Remote Access 2. Press * 6 3 1. Lift the handset and listen for Call Forwarding - Remote Access 3. Listen to the recording dial tone. allows you to remotely activate, for instructions on how to 2. Press * 9 2 deactivate or change the number turn your Selective Call 3. When you hear a stutter your calls are forwarded to – from Acceptance feature ON or dial tone, dial the number of any touch-tone OFF, and how to change and rings desired before call is phone. review your list. forwarded (a range from 2 to * 6 3 Instructions 9 rings) then dial the number To Use Call Forwarding – Turn on (3) Add (#) Remove (*) to which you want to forward Remote Access: Hear list (1) Repeat (0) your calls. 1. Lift the handset and listen for 4. If the number to which dial tone. Notes About the Service: your call is forwarded 2. Dial your access number – • When a call forwards, you to is answered (person, (817) 741-9940. You will hear will hear one short ring, you voice mail, fax, etc.) Call a stutter dial tone. cannot answer a forwarded Forwarding - No answer is 3. Enter the original 7-digit call at your telephone, and ON. phone number from which the number to which you 5. If you receive a busy signal, you will be forwarding calls. have forwarded your calls or no answer, hang up and 4. Enter your four digit personal rings normally. repeat the procedure. You identification number (PIN) • If you forward your calls to a will hear two short tones to 5. Press * 7 2 long distance number, you verify you have turned Call 6. When you hear a stutter dial will incur the long distance Forwarding-No Answer ON. tone, enter the number to charges each time the call which you want to forward forwards. To Turn Call Forwarding – your calls. NO answer OFF: 7. You will hear two short tones Call Waiting 1. Lift the handset and listen for to verify you have turned Call Call Waiting alerts you to a second dial tone. Forwarding ON. incoming call when you are on the 2. Press * 9 3 phone. To Cancel Call Forwarding: Notes About the Service: 1. Repeat steps 1 through 4. • You may turn the service ON 2. Press * 7 3 To Use Call Waiting: or OFF anytime you wish. 1. If someone attempts to call • You can make and receive calls Notes About the Service: you while you are on the when Call Forward Busy and/or telephone, you will hear a No Answer is turned ON. 34 Visit us at www.1scom.com • 817-745-3000 Telephone Features Guide Call Waiting tone during your • Cancel Call Waiting works the person calling will be call. The person calling you only for the length of one displayed on your Caller ID will hear normal ringing. call. When you hang up, device. 2. Let your first caller know you Call Waiting returns to your 3. To answer the second have another call. phone within 2 minutes. call, press and release the 3. Press and release the • Subscription to Call Waiting switchhook (or flash button). switchhook (or flash button) is required for this feature to The first call will be placed on to put the first person on work. hold and the second call will hold and answer the second be answered. call. Caller ID Name & Number 4. To return to the first caller, 4. To return to the first caller, Caller ID Name and Number lets just press and release the press and release the you see the name and number of switchhook. switchhook or press flash the person calling you. In addition, once again. This action the date and time of day that each Notes About the Service: will place the second caller call was received can be displayed. • Requires special equipment on hold. You can alternate The information will be displayed rated for call waiting caller ID between calls as many times between the first and second rings. capabilities (not provided as as you desire. part of subscription) A Caller ID display device • Subscription to Call Waiting Notes About the Service: is required for this service is required for this feature to • If you complete your first (not provided as part of the work. call and hang up when you subscription). Display devices hear the Call Waiting tone, vary in design, features, and the Three-Way Calling your phone will ring with the amount of numbers that may be Three Way Calling allows three second call. stored in memory. The name and people at different telephone • If the first person hangs up, number of the person calling you numbers to talk together at the you will automatically be will be displayed if the caller is from same time. connected to the second your defined calling area. Some caller within two seconds. long distance numbers may also To Add a Third Person to a Call: appear. Some calls may be shown 1. Press and release the Cancel Call Waiting as “Private Number”, “Anonymous” switchhook (or flash button). Cancel Call Waiting will cancel or “Out of Area” and the name and 2. Listen for three tones Call Waiting tones for the duration number will not be displayed. followed by normal dial tone. of the next call you are about to 3. Dial the number of the make. Caller ID Call Waiting third person. When the Call Waiting with Caller ID allows third person answers, you To Cancel Call Waiting Tones a customer to see the name and are connected to the third Before Placing a Call: number of an incoming call while person and may talk privately 1. Lift the handset and listen for the customer is on another call. before adding the second dial tone. person. If you receive a busy 2. Press * 7 0 To Use Call Waiting with Caller ID: signal, or the person does 3.
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