A career for you in health

Caring, compassionate, committed Make a difference with a career in health There are more than 350 roles in health, and many of them are part of a wider team which works alongside medical and other professionals for the benefit of patients and the public.

This booklet is a handy guide to the roles in health. It is by no means a full list of professions or roles, but it gives you an idea of the number and variety of opportunities available, and information about where apprenticeships may be available. For a more comprehensive list of roles, visit www.healthcareers.nhs.uk/explore-roles.

Some roles give you direct contact with The NHS Constitution values are: patients, while in others you are part of a vast support network vital to delivering healthcare Working together for patients and preventing ill health. Some jobs are in hospitals, others are based in the community. Respect and dignity Some require the highest academic standards, but, for many positions, employers are just Commitment to quality of care looking for enthusiasm, keenness to learn and the ability to work as part of a team. Compassion

To apply for any role, either in the NHS or in Improving lives an organisation that provides NHS services, or for a health-related course, you’ll need to Everyone counts show how you think the values of the NHS Constitution apply in your everyday work. Find out more about the NHS Constitution values at: www.healthcareers.nhs.uk/nhsconstitution

A career for you in health 3 How to use this booklet

There are three ways to use this booklet, depending on what’s best for you.

We have organised the roles into thirteen categories or areas of work, and these 1 are colour-coded. The categories are listed on page 6, with a brief description of the kinds of roles they include. Inside the booklet, you can use the colour coding to find a role in the category that interests you.

We have also provided an alphabetical list of the roles included in the booklet, 2 organised in the same colour-coded categories: see the section Which jobs are included in this booklet? on pages 8-9.

At the back of the booklet there is a single alphabetical index of all roles 3 included, with the relevant page number to help you find it. These are not organised by category.

The main content of the booklet is organised alphabetically and includes a snapshot of:

• a description of the role • the minimum qualifications you need to perform the role • the skills/qualities you need • contact details to find out more about the role or others like it

Each role is colour-coded, according to the category or area of work it belongs to.

And look out for our apprenticeships logo for roles that may be available as an apprenticeship. New apprenticeships may have been approved since this booklet was published. For the latest information, explore each role page on our website www.healthcareers.nhs.uk/explore-roles

4 A career for you in health Further information about careers in health

We hope this guide gives you a flavour of the many different jobs available in health.

Health Careers publishes a set of booklets with more detail about different jobs, such as entry requirements, training and development. The booklets also include real-life stories from people doing those jobs, and information about the route they took to get where they are now.

For a more comprehensive list of roles, visit: www.healthcareers.nhs.uk/explore-roles You can download the booklets from: www.healthcareers.nhs.uk/resources

Often there is more than one entry route As well as contacting Health Careers, you to a career in health, so contact the Health can also get in touch with your local clinic, Careers service to find out more. NHS trust/any organisation that provides NHS www.healthcareers.nhs.uk services or health or public health-related services and speak to the human resources 0345 60 60 655 or personnel department, or ask your local @ [email protected] careers organisation. 14-19 year old students can also visit www.stepintothenhs.nhs.uk for brief information on a selected range of careers.

Job and apprenticeship vacancies

You can search for current health Job vacancies in health and other sectors and related job opportunities and can be found at: www.gov.uk/jobsearch apprenticeships on a number of websites: Apprenticeships in the health sector can Job vacancies in the NHS can be found at: be found at: www.jobs.nhs.uk and www.jobs.nhs.uk www.getingofar.gov.uk/

Job vacancies in local government can be found at: www.lgjobs.com

A career for you in health 5 Areas of work

Allied health professions (AHPs)

Allied health professionals provide treatment and help rehabilitate adults and children who are ill, have disabilities or special needs to live life as fully as possible. They often manage their own caseloads.

Ambulance service

Ambulance service staff work for either the non-emergency service (which is responsible for the vast majority of patient transport) or the emergency service.

Health informatics

The experts on patient information that doctors, nurses and others rely on to provide the best possible care. These professionals also manage the computer systems that support the whole NHS.

Healthcare science

Healthcare science staff help prevent, diagnose and treat illness using their knowledge of science either through direct contact with patients or in a supporting role.

Management

Health sector managers are responsible for the people, finances and provision of equipment, buildings and services the NHS needs to deliver healthcare effectively.

Medical and dental

Doctors diagnose and treat illnesses, working to prevent ill health and improve wellbeing. The dental team diagnoses and treats a wide range of problems affecting the mouth, teeth and gums, and work to promote and maintain dental health.

6 A career for you in health Medical associate professions

Medical associate professionals provide patient care under the supervision of a doctor. This releases additional time for doctors to focus on more complex patient issues.

Midwifery

Midwives work in communities and hospitals. Their role goes well beyond delivering babies; they provide antenatal and postnatal care, counselling, support and education to new parents.

Nursing

Nurses work in hospitals and the community to treat and care for sick and injured adults and children, support their treatment and promote good health. As well as nursing patients with physical illnesses, they support those with mental health problems or learning disabilities.

Pharmacy

Pharmacy staff use their knowledge of medicines to help people with every type of medical condition. They work in hospital dispensaries and wards, community and GP surgery pharmacies.

Psychological therapies

Staff working in the psychological therapies help people cope with problems as diverse as drug or alcohol addiction, eating disorders, family breakdown or bereavement.

Public health

Staff working in public health protect and improve the public’s health and wellbeing and reduce inequalities in health. In some roles, you will work directly with the public and in others contact may be occasional or rare.

Wider healthcare team (WHT)

Staff in the wider healthcare team provide the vital round-the-clock back-up operation that all health organisations need to keep them running.

A career for you in health 7 Which jobs are included?

The following jobs are described in this booklet, colour-coded according to the corresponding area of work in health. These jobs, and some of the associated roles and specialisms, are also listed alphabetically in the index on page 46. For a more comprehensive list of roles, visit: www.healthcareers.nhs.uk/explore-roles

Allied health professions (AHPs) Health informatics

Art, drama and music therapist Clinical coder Dietitian ICT support technician Occupational therapist IT trainer Operating department practitioner Libraries and knowledge manager Orthoptist Orthotist Healthcare science Osteopath Physiotherapist Biomedical scientist Podiatrist Clinical perfusion scientist Prosthetist Clinical photographer Radiographer Clinical scientist – audiology Speech and language therapist Clinical scientist – biochemistry Clinical scientist – clinical engineering Ambulance service Clinical scientist – genomics Clinical scientist – medical physics Ambulance care assistant Clinical scientist – microbiology Call handler Healthcare science associate – Emergency care assistant cervical cytology Emergency medical dispatcher Healthcare science practitioner – Experienced paramedic respiratory physiology and sleep sciences Paramedic Patient Transport Service call handler Management (non-emergency call handler) Clinical manager Finance manager General manager Human resources manager Sterile services/decontamination services manager 8 A career for you in health Medical and dental Public health

Dental hygienist Environmental health professional Dental nurse Health trainer Dental technician Public health practitioner Dental therapist Dentist Wider healthcare team (WHT) Doctor Emergency medicine doctor Architect General practitioner Catering assistant Psychiatrist Catering manager Cleaner Driver Medical associate professions Gardener Physician associate Healthcare science assistant – Surgical care practitioner anatomical pathology Healthcare science assistant – phlebotomy Health play staff Midwifery Health records clerk Midwife Housekeeper Laundry assistant Maintenance staff Nursing Maternity support worker Nurse Medical secretary Nursing associate NHS 111 service adviser Nursing healthcare assistant Pharmacy Personal assistant Porter Pharmacist Receptionist/telephonist Pharmacy technician Skilled trades staff Stores staff Psychological therapies Therapy assistant Ward clerk High intensity therapist Psychologist Psychological wellbeing practitioner Psychotherapist

A career for you in health 9 A Description of Work Minimum qualifications Skills/Qualities Contact details

Ambulance care assistant A good general education and a clean You need to be physically fit to enable you to Contact your nearest ambulance service trust. driving licence are usually required. lift, move and drive people, many of whom Visit www.nhs.uk and search for vacancies on Ambulance care assistants transport Recruitment is managed locally by individual are frail, in safety and comfort. You need to www.jobs.nhs.uk patients to and from hospital and other care ambulance trusts, and their requirements be responsible, patient and keep a cool head settings and are part of the non-emergency may vary slightly. A level 3 apprenticeship in a crisis. service ambulance service.

Ambulance standard has been approved and may be available in your area.

Architect To become a registered architect (with Although it is not necessary to study art, Royal Institute of British Architects the Architects Registration Board) you will you should have an aptitude for drawing Tel: 020 7580 5533 Architects design and oversee the need to undertake seven years of study and freehand and making models and collages. Email: [email protected] construction of NHS buildings and the spaces professional practice, with a final exam. You will need an interest in design and www.architecture.com in and around them. They also help with Almost all subjects learned at school are construction, and have a creative outlook. the restoration and re-use of old or existing relevant to architecture, so choose the buildings, many of which are listed. subjects you are strongest in. To train, typically you will need at least two subjects at A-level or one A- and two AS-levels. Many architecture schools also accept BTEC

Wider healthcare team National Diploma and other qualifications at level 3.

Art, drama and music therapist To become an arts therapist, you will You need to be accomplished in music, art or British Association of Art Therapists need to be a graduate in order to drama and be able to relate well to patients Tel: 020 7686 4216 Arts therapists use the creative arts – art, take a postgraduate diploma/masters with a range of physical, psychological and Email: [email protected] drama or music – to help patients with programme approved by the Health and emotional challenges. www.baat.org physical, mental or emotional difficulties Care Professions Council (HCPC). These express themselves. Through these creative British Association of Dramatherapists can be achieved through either full or mediums, they help patients with their Tel: 01242 235515 part-time study. Professionals, such as recovery and overall wellbeing. Email: [email protected] teachers or psychologists who have a www.badth.org.uk commitment to the visual arts, may also British Association for Music Therapy be considered to train as arts therapists. Tel: 020 7837 6100 Email: [email protected] www.bamt.org

Allied health professions Health and Care Professions Council Tel: 0300 500 6184 www.hcpc-uk.org

Biomedical scientist Either an accredited integrated three-year You need to be accurate and efficient. You Health and Care Professions Council full-time BSc Healthcare Science (life sciences need to have excellent attention to detail, to Tel: 0300 500 6184 Biomedical scientists investigate samples of – where blood sciences, cellular sciences and be a clear communicator and work well in www.hcpc-uk.org body tissue and fluids to enable doctors to infection sciences can be taken as an option) a team. diagnose and plan patients’ treatment. From Institute of Biomedical Science or a biomedical science degree followed cancer screening to blood transfusion and Tel: 020 7713 0214 by a postgraduate qualification, leading to infection control, they are a vital part of the Email: [email protected] eligibility to apply for registration with the healthcare team. www.ibms.org Health and Care Professions Council. Healthcare science

10 A career for you in health A career for you in health 11 C Description of Work Minimum qualifications Skills/Qualities Contact details

In-service training, but most employers ask You will need to remain calm in pressurised Visit www.nhs.uk and search for vacancies on Call handler for a good general education. A level 3 situations so you can get essential www.jobs.nhs.uk As part of the control room team, you will apprenticeship standard has been approved information from a caller quickly and answer 999 telephone calls for and may be available in your area. accurately and help to reassure them. the ambulance service. They also work service for the 111 Service for non-emergency Ambulance health problems.

Catering assistant Trusts’ requirements vary, but a foundation You will need to be able to work as part of Hospital Caterers Association course in food hygiene may be an advantage. a busy team in a fast-moving environment, www.hospitalcaterers.org Catering assistants are part of a team A good standard of literacy and numeracy is have excellent personal hygiene and a committed to making sure food and drink for courteous manner when you come into patients is nutritious and appetising. usually needed. contact with patients. Apprenticeships in catering and related roles

Wider are sometimes available. See page 5 for general information about searching and

healthcare team applying for apprenticeships.

Catering manager Relevant degree, HND/BTEC or the equivalent You will need to be an enthusiastic Hospital Caterers Association qualification from the Institute of Hospitality. team leader who can motivate staff and www.hospitalcaterers.org Catering managers run catering departments

manage budgets. in NHS organisations and manage staff. They Institute of Hospitality are responsible for providing patients and Tel: 020 8661 4900 staff with nutritious food. www.instituteofhospitality.org Wider healthcare team

Cleaner On-the-job training in the safe use of You need to be hard-working, conscientious Contact your nearest NHS healthcare provider. cleaning products and equipment. and able to work unsupervised. Visit www.nhs.uk and search for vacancies on Cleaners (often called domestic assistants)

www.jobs.nhs.uk make sure patients receive care in a safe and A good standard of literacy and numeracy is hygienic environment and play an important usually needed. part in infection control. Wider healthcare team

Clinical coder No formal requirements, but a good You need to be accurate and able to extract Institute of Health Record Information and general education is needed, including information quickly from medical notes. Management Clinical coders create an accurate record GCSE maths and English or equivalent, and Tel: 01773 713 927 of a patient’s stay in hospital by recording An enquiring mind and enjoyment of medical candidates need to be reasonably familiar Email: [email protected] diagnoses and interventions as a series of matters will help, and you need to be able to with computers. www.ihrim.co.uk alpha numeric codes on a computer. sit at a computer and concentrate for long On-the-job training is provided and periods of time. candidates can eventually take the Clinical Coders Foundation Course. With experience, candidates can apply for the National Clinical Health informatics Coding Qualification.

12 A career for you in health A career for you in health 13 C Description of Work Minimum qualifications Skills/Qualities Contact details

Clinical manager You’ll usually need to be a qualified and Able to challenge the way things are and Healthcare Quality Improvement Partnership Ltd registered healthcare professional (such as find better alternatives, a commitment to www.hqip.org.uk/ Clinical managers head up a department, a nurse, allied health professional, midwife the ideals of quality and fairness in delivering leading professional teams, or head up a NHS Leadership Academy or doctor) to enter a career in clinical healthcare, a willingness to work with others multidisciplinary team where doctors, nurses www.leadershipacademy.nhs.uk/ management. There may be a requirement and respect their views, good organisational and therapists work together in a specific area The Institute of Healthcare Management for you to have training or experience and communication skills. such as maternity or the NHS 111 service. www.ihm.org.uk/ in relevant areas such as clinical audit or Management clinical governance.

Clinical perfusion scientist Training is a mixture of practical experience You will need an enthusiasm for, and Society of Clinical Perfusion Scientists of Great and academic study leading to a ability in, science. You will also need to Britain and Ireland Healthcare scientists working in perfusion postgraduate qualification in perfusion be a calm and patient person, as open-heart Tel: 020 7869 6891 science are vital members of the open- science gained on a block-release basis. surgery is lengthy and intricate. Email: [email protected] heart surgery team, responsible for life- Applicants will need a relevant degree for www.scps.org.uk support equipment. entry onto this training. Healthcare science

Clinical photographer A degree in photography and a postgraduate You need an understanding of anatomy, Institute of Medical Illustrators certificate in clinical photography (usually as well as technical expertise and Tel: 020 7837 2846 Healthcare scientists working in clinical taken on a distance learning basis while innovative artistic skills. You will be a good Email: [email protected] photography work throughout the hospital, working in a post as a trainee medical communicator, capable of being both www.imi.org.uk on wards and in operating theatres, as illustrator) is needed and then register with sympathetic and professional when dealing well as in studios, providing photographic, the Committee for the Accreditation of with patients and their families, and you video and graphic records of patients, their Medical Illustration Practitioners (CAMIP). will be willing to accept high levels conditions and progress through treatment. Graphic designers can also do a postgraduate of responsibility. They also contribute graphics for patient certificate in graphic design for health.

Healthcare science information and other publications.

Clinical scientist – audiology A relevant science degree followed by a You need to be good at problem solving and British Academy of Audiology three-year post under the NHS Scientist a good communicator. You need to combine Tel: 01625 290 046 Clinical scientists working in audiology Training Programme, which includes studying an analytical approach with a caring and Email: [email protected] identify and assess hearing and balance towards an accredited Master’s qualification understanding attitude. www.baaudiology.org disorders in patients of all ages. They in clinical science. recommend and provide rehabilitation and management for patients’ conditions to improve their quality of life. Healthcare science

Clinical scientist – biochemistry A relevant science degree followed by a You are expected to bring a major scientific The Association for Clinical Biochemistry three-year post under the NHS Scientist and innovative approach to the service. You and Laboratory Medicine Clinical scientists working in clinical Training Programme, which includes studying must have manual dexterity to be able to Tel: 020 7403 8001 biochemistry analyse specimens of body towards an accredited Master’s qualification carry out complex chemical and biochemical www.acb.org.uk fluids or tissues and interpret the results. in clinical science. analyses, to plan and organise your They develop new techniques for doing this laboratory work and cooperate well with and advise clinicians on how to diagnose and the clinicians you are advising. treat disease. Healthcare science

14 A career for you in health A career for you in health 15 C Description of Work Minimum qualifications Skills/Qualities Contact details

Clinical scientist – clinical A relevant science or engineering degree As well as your engineering skills, you must Institute of Physics and Engineering in engineering followed by a three-year post under the NHS be able to work with patients and a range Medicine (IPEM) Scientist Training Programme, which includes of staff, including technicians, doctors and Tel: 01904 610821 Clinical scientists working in clinical studying towards an accredited Master’s equipment manufacturers. You will have Email: [email protected] engineering design and test the tools and qualification in clinical science. to keep up with fast-moving research and www.ipem.ac.uk equipment that medical specialists use to develop your own design, workshop and diagnose, treat and rehabilitate patients. management skills. These include the latest techniques in healthcare, such as keyhole and robotic Healthcare science surgery, laser equipment or electronic aids.

Clinical scientist – genomics A relevant science degree followed by a You will need an interest in science and Clinical Genetics Society three-year post under the NHS Scientist technology, an ability to update and test your www.clingensoc.org/ Clinical scientists working in genomics, Training Programme, which includes studying knowledge against experience, comfortable examine samples of patients’ nucleic acid National School of Healthcare Science towards an accredited Master’s qualification with modern technology and complex (DNA or RNA (Ribonucleic acid)) to identify www.nshcs.hee.nhs.uk/ in clinical science. equipment, able to pay meticulous attention genetic and genomic alterations that may to detail and able to work as part of a team. be responsible for inherited and acquired diseases or conditions, such as cystic fibrosis

Healthcare science or cancer.

Clinical scientist – medical physics A relevant science or engineering degree, You will need a strong aptitude for science Institute of Physics and Engineering in Medicine followed by a three-year post under the as well as the ability to communicate with Tel: 01904 610821 Clinical scientists working in medical physics NHS Scientist Training Programme, which doctors and patients alike. Email: [email protected] are closely involved in assessing and treating includes studying towards an accredited www.ipem.ac.uk illness and disability through the use of Master’s qualification in clinical science. ultrasound, x-ray, radiotherapy, light, infrared and radio frequency radiation. Healthcare science

Clinical scientist – microbiology A relevant science degree, followed by a You need to combine a high-level scientific The Association for Clinical Biochemistry and three-year post under the NHS Scientist approach with good communication Laboratory Medicine Microbiology Group Clinical scientists working in microbiology Training Programme, which includes studying skills and the ability to provide a fast, www.acb.org.uk identify bacterial, viral, fungal and parasitic towards an accredited Master’s qualification effective service to help doctors treat infections to help prevent epidemics and help in clinical science. and manage patients. doctors diagnose and treat their patients. They also develop better tests to diagnose infectious diseases. Healthcare science

16 A career for you in health A career for you in health 17 D Description of Work Minimum qualifications Skills/Qualities Contact details

Dental hygienist and dental therapist Hygienists and therapists must register with You need to be manually dextrous, with British Society of Dental Hygiene and Therapy the General Dental Council (GDC) to practise good eyesight and colour vision. You are Tel: 01788 575050 Dental hygienists work to keep teeth and and applicants will need a GDC-approved in direct contact with patients, so good Email: [email protected] gums healthy, including scaling and polishing qualification. These are offered at degree and communication skills and a friendly manner www.bsdht.org.uk patients’ teeth. Dental therapists carry diploma level in dental hygiene and/or dental are essential. out simple treatments such as fillings and British Association of Dental Therapists therapy and oral health sciences. Candidates extractions, usually for children, older people Tel: 0161 665 5878 Dental need five good grade GCSEs (or equivalent and those with special needs. Both hygienists www.badt.org.uk qualifications) to get onto a course, including and therapists promote oral health, teaching General Dental Council English and one science, and either two A-levels, people about dental hygiene. Tel: 020 7167 6000 or a recognised dental nursing qualification. www.gdc-uk.org

Dental nurse Dental nurses must register with the General You need to be able to respond quickly to British Association of Dental Nurses Dental Council. There are several routes to a dentist’s requests, and to handle intricate Tel: 01253 338 360 Dental nurses assist dentists, passing registration and candidates will usually need instruments and mix small amounts of Email: [email protected] instruments, mixing materials and taking some GCSEs for part-time courses, and may material accurately. A sympathetic manner www.badn.org.uk notes, and help look after patients need A-levels or other qualifications at level 3 is essential. during treatment. General Dental Council for some full-time courses. Tel: 020 7167 6000 Dental Apprenticeships in dental nursing are www.gdc-uk.org sometimes available. See page 5 for general information about searching and applying for apprenticeships.

Dental technician Five good grade GCSEs or equivalent and You need to be able to work with great British Association of Clinical Dental Technology either two A-levels or a nationally-recognised precision, and have technical, manual and Tel: 01159 575 370 Dental technicians make dental appliances, dental nursing qualification. Dental therapists artistic ability. You need good eyesight, to be such as crowns, bridges and dentures, to a Dental Technologists Association must register with the General Dental meticulous and work well within a team. dentist’s or doctor’s instructions. Tel: 01452 886 366 Council (GDC). To do so, you need a GDC- www.dta-uk.org approved diploma or degree in dental Dental General Dental Council therapy or dental therapy and hygiene. Tel: 020 7167 6000 www.gdc-uk.org

Dentist Three high grade A-levels (including chemistry), You need to be confident, with high British Dental Association or an equivalent level of qualification are academic standards and good manual Tel: 020 7935 0875 Dentists lead the dental care team. They needed to enter an approved dental surgery dexterity. You will need to develop excellent Email: [email protected] diagnose problems, identify treatments, carry degree. Some dental schools run a pre-dental diagnostic, clinical and social skills. www.bda.org out dental surgery and advise patients. Some year for applicants with non-science subjects General Dental Council Dental are based in high street practices, others and a small number of graduate entry courses work in hospital or community settings. Tel: 020 7167 6000 are also available. Dentists must register with www.gdc-uk.org the General Dental Council.

Dietitian Dietitians must register with the Health and You need to have an interest in science and British Dietetic Association Care Professions Council. To do so, they need food and be able to communicate with Tel: 0121 200 8080 Dietitians translate the science of nutrition an approved qualification in dietetics at BSc people from all parts of the community. Email: [email protected] into advice about food. They promote good level, or a first degree in a relevant subject You need to be able to explain complex www.bda.uk.com health by working with people who have plus an approved postgraduate qualification issues simply. special dietary needs, inform the public and Health and Care Professions Council in dietetics. professions Tel: 0300 500 6184 Allied health educate health professionals. www.hcpc-uk.org

18 A career for you in health A career for you in health 19 D Description of Work Minimum qualifications Skills/Qualities Contact details

Doctor High academic standards are essential to enter You’ll be part of a team in whichever British Medical Association medical school. A wide range of high grade specialty you work in. You’ll need a host of www.bma.org.uk There are more than 60 different specialties GCSEs, plus 3 A-levels or equivalent (usually skills including being good at analysing and that doctors can work in. These include General Medical Council including chemistry and another science or reasoning, time management, leadership, emergency medicine, general practice, www.gmc-uk.org maths) are typically required. Applicants with excellent communication skills, an enquiring psychiatry (see separate entries for these), non-science A-levels/equivalent can apply mind, a rational approach and the ability to radiology, obstetrics and gynaecology, for medical degrees with a pre-medical year handle pressure. Doctor pathology, anaesthetics, paediatrics and and there are also accelerated graduate entry surgery, and medical specialties including degrees. After medical school, there are two dermatology, gastroenterology, nuclear further stages – foundation training, then medicine, rehabilitation and neurology. specialty training in their chosen specialty.

Driver An appropriate driving licence, depending on You must be a responsible, safe driver, Contact your nearest NHS healthcare provider. the type of vehicle applicants are required able to communicate easily with staff, Visit www.nhs.uk and search for vacancies on

Drivers are employed in a range of roles to drive. patients and others you come into contact www.jobs.nhs.uk across healthcare, such as in the non- with, and able to work unsupervised. emergency ambulance service and NHS

Wider Blood and Transplant. They transport patient supplies, pathology specimens or even

healthcare team organs for transplantation.

Emergency care assistant A good general education and clean driving You need to be quick-thinking and decisive, Contact your nearest ambulance service trust. licence is usually required. Recruitment is but also provide a calm and reassuring Visit www.nhs.uk for details and search for Emergency care assistants are often the first managed locally by individual ambulance environment to patients and relatives. vacancies on www.jobs.nhs.uk healthcare professionals on the scene of an services, and their requirements may accident. They work alongside paramedics vary slightly.

service to treat and stabilise patients before taking

Ambulance them to hospital.

Emergency medical dispatcher In-service training will be provided and most You will need a calm, efficient approach Contact your nearest ambulance service trust.

employers ask for a good general education. in what might be life or death situations. Visit www.nhs.uk for details and search for Emergency medical dispatchers are A level 3 apprenticeship standard has been Good communication skills are required. vacancies on www.jobs.nhs.uk responsible for sending an emergency vehicle approved and may be available in your area. to an incident as quickly, and with as much

service information, as possible. Ambulance

Emergency medicine doctor High academic standards are essential to enter You need to be able to make decisions Royal College of Emergency Medicine medical school. A wide range of high grade quickly and be able to stay calm in a www.rcem.ac.uk Doctors specialising in emergency medicine GCSEs, plus 3 A-levels or equivalent (usually pressured environment. You’ll need to carry out the immediate assessment and General Medical Council including chemistry and another science or pay great attention to detail, be resilient, treatment of patients with serious and life- www.gmc-uk.org maths) are typically required. Applicants with and have excellent communication and threatening illnesses and injuries. non-science A-levels/equivalent can apply teamwork skills. for medical degrees with a pre-medical year Doctor and there are also accelerated graduate entry degrees. After medical school, there are two further stages – foundation training, then specialty training in emergency medicine.

20 A career for you in health A career for you in health 21 E Description of Work Minimum qualifications Skills/Qualities Contact details

Environmental health professional There are different roles at different levels. You will need to be flexible, aware of Chartered Institute of Environmental Health For example, GCSEs and relevant experience customer care principles, tactful and (CIEH) (England) Environmental health professionals could lead into an entry level role (such as an diplomatic, able to analyse problems and www.cieh.org improve the public’s health and wellbeing enforcement officer). An accredited degree in make recommendations. through their work in areas including CIEH Northern Ireland environmental health is required to work as noise and environmental pollution, food www.cieh-nireland.org an environmental health practitioner. safety and hygiene, workplace health and Royal Environmental Health Institute of Scotland housing standards. www.rehis.com Public Health CIEH Wales www.cieh-cymruwales.org

Experienced paramedic Experienced paramedics in one of these You will need to be confident in highly- Contact your nearest ambulance service trust.

roles are qualified paramedics who have pressurised situations, able to calm confused Visit www.nhs.uk for details. Experienced paramedics with additional skills had extensive training leading to a higher and distressed patients and their families, and and qualifications develop into other roles College of Paramedics education qualification. See page 34 build up a rapport with those suffering long- where they carry out more treatments and www.collegeofparamedics.co.uk for information about becoming a term conditions. take on more responsibility. Senior roles include service paramedic and information about the Hazardous Area Response Team (HART) Ambulance qualifications required. paramedic, specialist paramedic, advanced paramedic and consultant paramedic.

Finance manager NHS administrative and clerical staff may You will need excellent mathematical skills, a Association of Accounting Technicians have the opportunity to work towards methodical mind and an eye for detail. Tel: 0845 863 0800 Finance managers are responsible for qualifications awarded by the Association Email: [email protected] ensuring that NHS funds are appropriately of Accounting Technicians, or those www.aat.org.uk allocated and accounted for. They work recognised by the Consultancy Committee on payroll, pensions, financial reports NHS Graduate Management Training Scheme of Accountancy Bodies. The NHS Graduate and auditing. www.nhsgraduates.co.uk Management Training Scheme also has a

Management Consultancy Committee of Accountancy Bodies finance option, offering opportunities to train www.ccab.org.uk for very senior roles.

Gardener Different organisations will have different You need to enjoy working outdoors, be Contact your nearest NHS healthcare provider. entry requirements. If applicants don’t enthusiastic about plants and capable of Visit www.nhs.uk and search for vacancies on Gardeners look after the plants, shrubs and already have a relevant vocational doing physical work. www.jobs.nhs.uk lawns at healthcare organisations. qualification (eg horticulture), they may be able to get a post on the basis of experience

Wider or proven ability. Apprenticeships are sometimes available. See page 5 for general

healthcare team information about searching and applying for apprenticeships.

General manager Existing healthcare staff with appropriate You will need excellent organisational, NHS Graduate Management Training Scheme experience are encouraged to apply for communication and negotiating skills. You www.nhsgraduates.co.uk General managers perform a vital role, vacancies. The NHS Graduate Management will be a confident public speaker and able ensuring that a hospital, service, or Training Scheme also has a general to work with people from all backgrounds department is run efficiently and that management option, offering opportunities including patients, clinicians and the press. patients are receiving the best possible care.

Management to train for very senior roles.

22 A career for you in health A career for you in health 23 H Description of Work Minimum qualifications Skills/Qualities Contact details

General practitioner High academic standards are essential to enter Different doctors bring different skills to Royal College of General Practitioners medical school. A wide range of high grade the team. Important skills for a GP include www.rcgp.org.uk General practitioners (GPs) are the first point GCSEs, plus 3 A-levels or equivalent (usually an enquiring mind, concern for people, of contact with the healthcare system for General Medical Council including chemistry and another science or a rational approach, the ability to work most patients. GPs treat all common medical www.gmc-uk.org maths) are typically required. Applicants with in teams, and being an expert generalist conditions and refer patients to hospitals non-science A-levels/equivalent can apply with extensive knowledge of a wide range and other medical services for urgent and for medical degrees with a pre-medical year of conditions. specialist treatment. GPs’ work is very varied. and there are also accelerated graduate entry Doctor degrees. After medical school, there are two further stages – foundation training, then specialty training in general practice.

Health play staff Health play assistants will usually need a You must be comfortable and confident with Healthcare Play Specialist Education Trust professional childcare qualification at level 3. children, and be able to create a relaxed www.hpset.org.uk Play staff organise daily play and art activities and fun environment, appropriate to the in the ward playroom or at the bedside to A basic grade health play specialist will National Association of Health Play Specialists individual child’s needs. help children reach developmental milestones need to have taken the foundation degree (NAHPS) and overcome anxiety. They support families in healthcare play specialism. Relevant www.nahps.org.uk and contribute to clinical judgments through experience is often a prerequisite. their play-based observations. Senior health play staff will usually need to hold a foundation degree in healthcare play specialism, and have undertaken training in child protection. They may also be required to have relevant post-qualifying experience. Wider healthcare team

Health records clerk No formal qualifications are needed, You need to be able to stay calm under Institute of Health Record and Information although applicants are likely to pressure, be good with people and have the Management Health records or medical records clerks need computing skills and a good ability to maintain strict confidentiality. Tel: 01773 713 927 organise, retrieve and store patients’ medical general education. Email: [email protected] records so they can be used by healthcare www.ihrim.co.uk professionals for their care, for example, in Apprenticeships in administration are outpatient clinics. often available. See page 5 for general information about searching and applying for apprenticeships. Wider healthcare team

Health trainer The nationally recognised training for You’ll need good verbal and written City and Guilds health trainers is the City and Guilds level 3 communication skills, empathy, respect, www.cityandguilds.com Health trainers offer practical support to their Certificate for Health Trainers, which tact, a persuasive, reassuring, supportive clients to change their behaviour and achieve Royal Society for Public Health you will study as a trainee health trainer. and motivating approach, respect for client their own health goals. www.rsph.org.uk You can take this course without any confidentiality and the ability to work both previous qualifications. independently and as part of a team. Public Health

24 A career for you in health A career for you in health 25 H Description of Work Minimum qualifications Skills/Qualities Contact details

Healthcare science assistant – Hospitals will ask for a good general You will need to be efficient, mature and Association of Anatomical Pathology anatomical pathology education of at least five good grade have a genuine curiosity about how the Technologists GCSEs in science (ideally biology), maths human body works. You need to work Tel: 020 7278 2151 Healthcare science assistants working in and English. Some employers may ask for well with a range of people, such as police Email: [email protected] anatomical pathology assist the pathologist A-levels. Applicants can apply directly for officers and medical staff, and deal sensitively www.aaptuk.org Wider to examine patients who have died and jobs and then train for a three year diploma with grieving relatives. identify the cause of death. They also in anatomical pathology. healthcare team support bereaved relatives.

Healthcare science assistant – Six months’ training on the job, leading You will need a steady hand and a calm National Association of Phlebotomists phlebotomy to a certificate of competence. There are manner. You need to be able to reassure Tel: 020 7833 8784 no formal requirements, but employers patients of all ages, many of whom may be Email: [email protected] Healthcare science assistants working in usually look for a minimum of two GCSEs nervous or distressed, and handle information www.phlebotomy.org phlebotomy collect blood from patients for or equivalent. with tact and discretion. Search for trainee phlebotomist vacancies on examination in a laboratory, providing vital

Wider Apprenticeships in healthcare science are www.jobs.nhs.uk pointers for diagnosing illness. sometimes available. See page 5 for general information about searching and applying healthcare team for apprenticeships.

Healthcare science associate No formal requirements, but a good range of You will need patience, concentration and British Association for Cytopathology practitioner – cervical cytology GCSEs is an advantage. the ability to sit at a microscope for periods Tel: 020 7278 6907 Other qualifications may be considered. of time. You will be supervised by biomedical www.britishcytology.org.uk Healthcare science associate practitioners Applicants for these posts train on the job scientists, but you are responsible for the Search for trainee phlebotomist vacancies on working in cervical cytology examine cervical and sit for the Certificate in Cytology to accuracy of your work. www.jobs.nhs.uk samples under a microscope to detect early become a qualified cervical cytology screener. signs of cancer in women. Healthcare science

Healthcare science practitioner – An accredited three year full-time You will need the confidence to handle both Association for Respiratory Technology and respiratory physiology and sleep BSc (Hons) Healthcare Science in complicated equipment and nervous patients. Physiology sciences physiological sciences and sleep sciences. Good communication skills are important. Email: [email protected] A degree apprenticeship standard in Tel: 0845 226 3062 Healthcare science practitioners working in healthcare science has been approved and www.artp.org.uk respiratory physiology and sleep sciences use may be available in your area. highly-specialised equipment to test lung function in patients experiencing chest pains or breathing difficulties, as well as those Healthcare science suffering with sleep disorders or who have had abnormal chest x-rays.

To train, applicants first need to secure a You need to show sensitivity and British Association of Behavioural and Cognitive

High intensity therapist position as a trainee high intensity therapist. understanding and be able to explain the Psychotherapies High intensity therapists work with clients To apply, they usually need to be a registered treatment you are providing. You’ll need www.babcp.com/Default.aspx with a range of complex problems related to nurse, social worker, clinical psychologist or excellent communication skills. anxiety and depression. They use cognitive Improving Access to Psychological Therapies occupational therapist. behavioural therapy in their work. www.england.nhs.uk/mental-health/adults/iapt/# therapies Psychological

26 A career for you in health A career for you in health 27 H Description of Work Minimum qualifications Skills/Qualities Contact details

Housekeeper There are no minimum entry requirements, You need to work well as part of a team. Contact your nearest NHS healthcare provider. but a good general standard of education You’ll need to supervise staff and ensure high Visit www.nhs.uk and search for vacancies on Housekeepers help senior nurses run hospital and some experience of hotel and catering standards are maintained. www.jobs.nhs.uk wards by coordinating a range of ward services may help. services including: cleaning, catering, clerical, Wider transport and linen. healthcare team

Human resources manager Many people enter HR management from an You will need good communication, NHS Graduate Management Training Scheme administrative or clerical role within the NHS; time‑management and organisational skills, www.nhsgraduates.co.uk HR managers are responsible for applications from these staff are particularly be able to work under pressure and be the recruitment, selection, appraisal, Chartered Institute of Personnel and welcome. The NHS Graduate Management assertive. You must, above all, want to work development and training of staff. They Development Training Scheme also has a human resources with people. are also responsible for implementing Tel: 020 8612 6208 management option, offering opportunities employment legislation and for the welfare www.cipd.co.uk Management to train for very senior roles. of employees.

ICT support technician A degree in a relevant subject (eg ICT) or You need enthusiasm, to be a team player Contact your nearest NHS healthcare provider. equivalent experience. A customer service and be able to work efficiently in a very Visit www.nhs.uk and search for vacancies on ICT support technicians work as part of the qualification at QCF level 3 or equivalent busy environment. www.jobs.nhs.uk health informatics team, diagnosing and experience may also be required. To fixing computer faults and installing PCs. do the job, candidates will usually be trained in Microsoft desktop support and operating systems. Health informatics

IT trainer Likely to be a role for a graduate, and You need excellent interpersonal and Learning and Performance Institute someone with formal training and presenting skills, and the ability to impart Tel: 0845 006 8858 IT trainers are responsible for training a range ICT qualifications. complex information and technologies to Email: [email protected] of healthcare professionals and supporting both new and experienced computer users. www.learningandperformanceinstitute.com administrative staff in computer skills so You need to be an expert in email, web and they can use a number of information and windows applications, to be calm and able to communication systems effectively. reassure nervous trainees. Health informatics

Laundry assistant In-house training. No formal You will need to be physically fit as well as Contact your nearest NHS healthcare provider.

entry requirements A level 2 apprenticeship having an eye for detail. Visit www.nhs.uk and search for vacancies on Laundry assistants ensure wards and theatres standard has been approved and may be www.jobs.nhs.uk are supplied with clean linen, including available in your area.. gowns and sheets. They operate steam Wider cabinets, use steam and vacuum presses or finish items by hand. healthcare team

28 A career for you in health A career for you in health 29 L Description of Work Minimum qualifications Skills/Qualities Contact details

Libraries and knowledge manager A degree in library and information You need to be self-motivated, confident The Chartered Institute of Library and management (or similar qualification), and and forward-thinking, with the ability to Information Professionals Staff in this role lead the development of possibly also a management qualification. operate at a strategic level in the organisation Tel: 020 7255 0500 a trust’s knowledge management services Some management experience would also and to organise knowledge resources www.cilip.org.uk – including physical libraries and online be advantage. so the maximum number of people can information and journals – so that all staff access them. and others can access the information they need. Health informatics

Maintenance staff Healthcare organisations’ requirements You will need a conscientious attitude and be Visit www.nhs.uk for details of local trusts and vary. Applicants may need some academic able to work consistently to a high standard. search for vacancies on www.jobs.nhs.uk Maintenance staff are responsible for all qualifications or specific craft qualifications You will need to be practical, able to work aspects of the upkeep of NHS buildings and as a carpenter, painter and decorator or unsupervised or as part of a team. grounds, and include groundsmen/women, electrician, for example. Contact employers painters and decorators. for their requirements. Apprenticeships in estates and maintenance roles are sometimes available. See page 5 for general information about searching and

Wider healthcare team applying for apprenticeships.

Maternity support worker There are no minimum entry qualifications, You will need to have a caring attitude and Royal College of Midwives but candidates will need a good general an interest in mothers and newborn babies. Tel: 0300 303 0444 Maternity support workers assist midwives in education. Successful applicants may be able www.rcm.org.uk caring for women and their babies through

WHT to extend their role and qualifications while the vital stages of pregnancy, childbirth and Search for vacancies on www.jobs.nhs.uk earning a salary. the first few days after the birth.

Medical secretary There are no formal requirements, but most Secretarial and computer skills are essential. Association of Medical Secretaries, Practice healthcare organisations require a good all- You’ll need accuracy, organisational ability Managers and Receptionists (AMSPAR) Medical secretaries deal with consultants’ or round education and some may ask for OCR and good communication skills. Tel: 020 7387 6005 GPs’ correspondence and provide essential (or equivalent) qualifications. Email: [email protected] secretarial support. Applicants may also be able to work www.amspar.com towards a qualification in medical British Society of Medical Secretaries secretarial studies through the Association Tel: 0844 335 0636 of Medical Secretaries, Practice Managers www.bsmsa.org.uk and Receptionists or the British Society of Medical Secretaries. Wider healthcare team

Midwife A degree in midwifery, followed by You will need to be a good listener, Nursing and Midwifery Council registration with the Nursing and understanding and non-judgmental, as Tel: 020 7637 7181 Midwives help mothers-to-be and their Midwifery Council, or a 78-week training midwifery is as much about supporting the www.nmc-uk.org families throughout pregnancy, labour and programme for registered nurses. mother-to-be as it is helping at the birth. the first days of a newborn’s life. They work Royal College of Midwives Qualifications for entry to courses vary. You will need to be calm when all around in both hospitals and the community and are Tel: 0300 303 0444 A degree level apprenticeship standard in you may be distressed and you must be able Midwifery trained to ensure each mother gets the care www.rcm.org.uk midwifery has been approved and may be to inspire and encourage. and help she wants or needs. available in your area.

30 A career for you in health A career for you in health 31 O Description of Work Minimum qualifications Skills/Qualities Contact details

NHS 111 service adviser You’ll receive training when you start You’ll need good listening and Contact your nearest NHS healthcare provider. Visit including on the call centre equipment and communication skills to talk to people from all www.nhs.uk and search for vacancies on You’ll handle non-urgent calls from patients, software, customer care, communication backgrounds, treating callers with empathy, members of the public and healthcare www.jobs.nhs.uk skills, first aid, prioritising calls and giving respect and consideration. professionals such as GPs. Using specialist telephone advice. computer software to capture caller Wider information, you’ll signpost people to the With training, you can progress to be a most appropriate service. health adviser, senior health adviser or

healthcare team team leader.

Nurse An approved degree, Master’s/graduate- You will need patience, the presence Nursing and Midwifery Council entry programme or degree apprenticeship of mind to juggle the medical needs of Tel: 020 7637 7181 Nurses care for physically or mentally ill in nursing, leading to eligibility to apply for several patients at once, and the ability www.nmc-uk.org adults and children and provide support registration with the Nursing and Midwifery to set people at ease in sometimes for their families, in hospitals and the Royal College of Nursing Council. Candidates will usually need to distressing circumstances. community. The job can vary from Tel: 020 7409 3333 choose their preferred field of nursing helping someone learn basic daily tasks to www.rcn.org.uk before they start training. A small number of administering life-saving drugs. universities offer ‘dual field’ degrees. Entry Nursing There are four fields of nursing: adult requirements vary between universities. nursing, mental health nursing, learning Nursing degree level apprenticeships may be disability nursing and children’s nursing. entered via a qualification at level 3 or after relevant experience in a senior support role.

Nursing associate Trainees are largely recruited from existing You’ll need to demonstrate the values and Search for nursing associate vacancies on the NHS roles as healthcare assistants and train via behaviours of the NHS Constitution and a Jobs website Nursing associates work with healthcare a level 5 apprenticeship. You’ll need good knowledge of physical health, mental health www.jobs.nhs.uk support workers and registered nurses to grade GCSEs in maths and English, or key and illness prevention. deliver care for patients and the public. skills level 2 in maths and English. You’ll They work across all four fields of nursing:

Nursing work in a variety of settings to gain a broad adult, children’s, mental health, and range of experience. This means travelling to learning disability. placements and working a mix of shifts.

Nursing healthcare assistant There are no minimum entry qualifications, but You will need to have a caring attitude, Contact your nearest NHS healthcare provider. a good general education is needed. Successful sensitivity and the ability to relate to patients Visit www.nhs.uk and search for vacancies on Nursing healthcare assistants have a key role

candidates may be able to extend their role and of all ages and backgrounds. www.jobs.nhs.uk in routine nursing care, such as taking and qualifications while earning a salary. recording temperatures, helping patients with washing and spending time talking to Apprenticeships in nursing care and related Wider and reassuring patients. roles are often available. See page 5 for general information about searching and applying

healthcare team for apprenticeships.

32 A career for you in health A career for you in health 33 O Description of Work Minimum qualifications Skills/Qualities Contact details

Occupational therapist A BSc in occupational therapy (for which You need patience, ingenuity and a creative, Royal College of Occupational Therapists A-levels or equivalent are required) leading practical approach. Most of all, you will want Tel: 020 7357 6480 Occupational therapists help children and to eligibility to apply for registration with to work closely with people to help them to www.rcot.co.uk adults to overcome physical, psychological the Health and Care Professions Council. lead full and satisfying lives as independently or social problems arising from illness or Health and Care Professions Council Graduates can qualify via a two-year as possible. disability, by concentrating on what they are Tel: 0300 500 6184 accelerated course. A degree apprenticeship www.hcpc-uk.org

professions able to achieve and enabling them to live as Allied health standard in occupational therapy has been independently as possible. approved and may be available in your area.

Operating department An approved degree or diploma in higher You will be working in a pressurised College of Operating Department Practitioners practitioner education in operating department practice, atmosphere on intricate and complex Tel: 0800 0 857 857 and registration with the Health and Care procedures, so you will need to be calm and Email: [email protected] Operating department practitioners are an Professions Council. Entry requirements able to concentrate for long periods. www.codp.org.uk important part of the operating theatre vary between universities. A degree Health and Care Professions Council team, working with surgeons, theatre nurses apprenticeship standard in operating Tel: 0300 500 6184 professional

Allied health and anaesthetists to ensure every operation department practice has been approved and www.hcpc-uk.org is as safe and effective as possible. may be available in your area.

Orthoptist Three or four year full-time university degree You will want to work with people and have British and Irish Orthoptic Society and registration with the Health and Care the ability to communicate with patients of Orthoptists diagnose and treat visual Tel: 0121 728 5633 Professions Council. all ages. You will need precision and accuracy problems involving eye movement www.orthoptics.org.uk in your work. and alignment. They may also screen Health and Care Professions Council school children. Tel: 0300 500 6184 professions Allied health www.hcpc-uk.org

Orthotist Three or four year full-time BSc in prosthetics You will need patience and accuracy to take British Association of Prosthetists and Orthotists and orthotics and registration with the the precise measurements that affect Tel: 0141 561 7217 Orthotists provide a range of splints, braces Health and Care Professions Council. A a patient’s comfort and mobility. Email: [email protected] and special footwear to aid movement, degree apprenticeship standard has been www.bapo.com correct deformity and relieve discomfort. You will also have the communication skills approved and may be available in your area. They work with people of all ages, from needed to reassure patients and a talent for Health and Care Professions Council children with cerebral palsy to elderly Once registered as a practitioner, you can technical design. Tel: 0300 500 6184 professions Allied health patients needing specialist footwear. choose to specialise either as an orthotist www.hcpc-uk.org or prosthetist.

Osteopath All osteopaths must be registered with the A patient-centred approach, with an interest General Osteopathic Council General Osteopathic Council to be able in people and how the body works, able www.osteopathy.org.uk/ Osteopaths use manual therapy, exercise to practise in the UK. They are trained to to work independently and with others, and advice, to promote the optimum The Institute of Osteopathy degree level through either an approved a scientific interest, curiosity, creativity, environment for health, based on the www.iosteopathy.org/ Bachelor’s (BSc) or Masters of Science (MSc) integrity, and the ability to take responsibility.

professions individual needs of the patient. Allied health in Osteopathy.

34 A career for you in health A career for you in health 35 P Description of Work Minimum qualifications Skills/Qualities Contact details

Paramedic Paramedics must register with the Health and You will need to be physically fit and Contact your nearest ambulance service trust. Care Professions Council. For this, candidates mentally able to deal with a highly Visit www.nhs.uk for details and search for student Paramedics are senior members of accident must take an HCPC-approved course, either pressurised environment. You must be paramedic vacancies on www.jobs.nhs.uk

and emergency ambulance crews, providing on a full time basis (at university) or apply for able to communicate with both children pre-hospital care and treatment to patients College of Paramedics a student paramedic post with an ambulance and adults, remaining calm even in highly who are either acutely ill or injured. www.collegeofparamedics.co.uk trust and complete the training part-time. Full- distressing situations. You must also be a Health and Care Professions Council time courses will usually require GCSEs and confident driver.

service Tel: 0300 500 6184 A-levels (or equivalent qualifications). A degree

Ambulance www.hcpc-uk.org apprenticeship standard in paramedic science has been approved and may be available in your area. Paramedics must hold a suitable driving licence.

Patient Transport Service call Some employers ask for a certain number of You will need a calm, efficient Contact your nearest ambulance service trust. handler GCSEs or the equivalent. Others look for a approach under pressure and good Visit www.nhs.uk for details and search for vacancies good general education. communication skills. on www.jobs.nhs.uk Patient Transport Service call handlers have a key role in ensuring that patients, many of service

Ambulance whom are frail and elderly, get to their health appointments safely and on time.

Personal assistant Employers’ requirements may vary, but PAs You need to be well-organised, efficient Association of Medical Secretaries, Practice need good verbal and written English, as well and motivated. You need to have a pleasant Managers and Receptionists (AMSPAR) Personal assistants provide comprehensive

as typing skills and computer literacy. manner, with excellent communication skills. Tel: 020 7387 6005 administration and secretarial support to You will also need to be discreet. Email: [email protected] senior staff. Apprenticeships in administration are often available. See page 5 for general www.amspar.com Wider information about searching and applying British Society of Medical Secretaries for apprenticeships. Tel: 0844 335 0636 healthcare team www.bsmsa.org.uk

Pharmacist A four-year Master’s degree in pharmacy, You need to be good at science and be General Pharmaceutical Council followed by a year in a pharmacy able to communicate with people at all Tel: 020 3713 8000 Pharmacists are experts in drugs and and a professional registration exam. levels of seniority. You must have excellent www.pharmacyregulation.org medicine, and manage hospital or Pharmacists must register with the General concentration and hand-to-eye coordination. community pharmacies. They advise medical Royal Pharmaceutical Society Pharmaceutical Council. You will need to work well on your own and staff and patients on the choice and use Tel: 0845 257 2570 as part of a team. Pharmacy of drugs and can also train to prescribe A few universities incorporate the Email: [email protected] medicines for some conditions. ‘preregistration’ year within their five-year www.rpharms.com pharmacy degree.

Pharmacy technician Pharmacy technicians must register with the You will need good colour vision, excellent General Pharmaceutical Council General Pharmaceutical Council, gaining scientific and numerical skills, a methodical Tel: 020 3713 8000 Pharmacy technicians prepare and supply approved qualifications through on-the-job and accurate approach and be able to www.pharmacyregulation.org medicines, which includes weighing training, leading to an NVQ qualification concentrate. You will also need tact, out ingredients, counting tablets and The Association of Pharmacy Technicians at level 3 in pharmacy services or National discretion and the ability to explain complex measuring liquids. Tel: 0121 632 2025 Pharmacy Association qualification at level 3. instructions to patients clearly. Email: [email protected]

Pharmacy Apprenticeships for pharmacy technicians are www.aptuk.org sometimes available. See page 5 for general information about searching and applying for apprenticeships.

36 A career for you in health A career for you in health 37 P Description of Work Minimum qualifications Skills/Qualities Contact details

Physician associate A science-related degree is usually required You need to show your academic potential Faculty of Physician Associates to get onto the postgraduate training for the training, experience of working with www.fparcp.co.uk Physician associates support doctors in the course offered by a number of universities. the public, an interest in health or social care diagnosis and management of patients. They Registered healthcare professionals such as and excellent communication skills. work in GP practices and hospitals. nurses and allied health professionals can also apply. An undergraduate route is also

professions available at one university. Medical associate

Physiotherapist BSc in physiotherapy leading to eligibility to You will need tolerance, patience and Chartered Society of Physiotherapy apply for professional registration with the compassion. You must also be able to build Tel: 020 7306 6666 Physiotherapists help patients regain Health and Care Professions Council. There up a rapport with patients of all ages, their www.csp.org.uk movement lost through illness, accident are also postgraduate courses for graduates families or carers and other medical and or ageing. Health and Care Professions Council with an appropriate degree. A degree social services staff. Tel: 0300 500 6184 apprenticeship standard in physiotherapy has www.hcpc-uk.org professions

Allied health been approved and may be available in your area.

Podiatrist BSc in podiatry leading to eligibility to apply You will need the ability to communicate Health and Care Professions Council for professional registration with the Health with patients of all ages from infants to the Tel: 0300 500 6184 Podiatrists see patients of all ages to and Care Professions Council. elderly. You will be patient, understanding www.hcpc-uk.org diagnose and treat problems of the lower and have a steady hand. limb. These include verrucas, sports and A podiatry degree apprenticeship is being College of Podiatry dance injuries and circulation problems in made available in some parts of the country. Tel: 0845 450 3729 patients at risk from amputation, such as www.scpod.org professions Allied health those with diabetes.

Porter Training is given on the job. There are no You need to be physically fit and able to Contact your nearest NHS healthcare provider. formal entry requirements, although some walk long distances. Communication skills Visit www.nhs.uk and search for vacancies on Porters play a vital role, moving frail and larger hospitals may require their porters to and a friendly manner are also useful, as you www.jobs.nhs.uk often very ill patients between departments have a driving licence. will be helping patients of all ages around and wards in safety and comfort. They also Wider the hospital. transport complex and valuable equipment that may need expert handling. healthcare team

Prosthetist Three or four year full-time BSc in prosthetics You will need creative and technical skills to British Association of Prosthetists and Orthotists and orthotics followed by registration with measure and create limbs that look and feel Tel: 0141 561 7217 Prosthetists provide the best possible the Health and Care Professions Council. A as natural as possible. You will also need Email: [email protected] replacement for patients who were born degree apprenticeship standard has been patience and understanding to work closely www.bapo.com without a limb or who have lost one. They approved and may be available in your area. with patients who may be traumatised. work with patients and technicians at Health and Care Professions Council every stage from designing the prosthesis Once registered as a practitioner, you can Tel: 0300 500 6184 to helping patients adjust to life with a choose to specialise either as a prosthetist or www.hcpc-uk.org new limb. an orthotist. Allied health professions

38 A career for you in health A career for you in health 39 P Description of Work Minimum qualifications Skills/Qualities Contact details

Psychiatrist High academic standards are essential to enter You’ll need empathy, compassion and Royal College of Psychiatrists medical school. A wide range of high grade emotional resilience. You’ll need to be www.rcpsych.ac.uk Psychiatrists are doctors who specialise GCSEs, plus 3 A-levels or equivalent (usually able to work under pressure, take initiative in mental illness, and the interaction General Medical Council including chemistry and another science or in challenging situations, be good at between physical and mental conditions. www.gmc-uk.org maths) are typically required. Applicants with team working and have an analytical and They can specialise to work with children non-science A-levels/ equivalent can apply scientific approach. and adolescents, adults or the elderly and for medical degrees with a pre-medical year Doctor in areas including forensic or intellectual and there are also accelerated graduate entry disability psychiatry. degrees. After medical school, there are two further stages – foundation training, then specialty training in psychiatry.

Psychological wellbeing To train, applicants first need to secure a You need to have an interest in people’s British Association for Behavioural and Cognitive practitioner post as a trainee PWP. To apply, they need behaviour and excellent communication Psychotherapies a degree (eg in psychology) and take a skills. Voluntary, paid or personal experience www.babcp.com Psychological wellbeing practitioners (PWPs) postgraduate certificate. Non-graduate of working with people with mental health Improving Access to Psychological Therapies provide help and support to clients with mild applicants from local communities with a problems is essential. www.england.nhs.uk/mental-health/adults/iapt/# to moderate depression, using a cognitive range of experience can also apply and will behavioural model. be trained to graduate level. Psychological therapies

Psychologist Psychologists must be registered with You will need to be numerate and have good British Psychological Society the Health and Care Professions Council. written skills. Although not all psychologists Tel: 0116 254 9568 Psychologists look at the way people Eligibility to apply for registration can be work with patients, good communication Email: [email protected] think, act, react and interact. The NHS gained through either a British Psychological skills are useful. An interest in how people www.bps.org.uk employs psychologists in four main Society (BPS) accredited degree (or Master’s think and behave is important. specialisms: clinical, forensic, counselling and Health and Care Professions Council degree), or a psychology degree plus BPS health psychology. Tel: 0300 500 6184 qualifying exam, or a conversion course. www.hcpc-uk.org This must be followed by an HCPC-approved postgraduate training programme in the

Psychological therapies relevant specialism.

Psychotherapist Training in various approaches to Your own personality will play an important Association of Child Psychotherapists psychotherapy (combining study with role in both training and later work. You will Tel: 020 7281 8479 Psychotherapists use a psychological clinical training) is provided by a range also need excellent communication skills and www.childpsychotherapy.org.uk approach to treat adults and children for a of organisations and typically lasts for a a desire to work closely with people, as well wide range of mental and physical difficulties British Psychoanalytic Council minimum of four years. Candidates usually as an interest in people’s behaviour. including stress, relationship problems and Tel: 020 7561 9240 need a good honours degree (or equivalent) troublesome behaviour or habits. Email: [email protected] to enter training and are usually required to www.bpc.org.uk/ be registered psychiatrists or psychologists or The Royal College of Psychiatrists other mental health professionals. Tel: 020 7235 2351 www.rcpsych.ac.uk United Kingdom Council for Psychotherapy Psychological therapies Tel: 020 7014 9955 Email: [email protected] www.psychotherapy.org.uk

40 A career for you in health A career for you in health 41 S Description of Work Minimum qualifications Skills/Qualities Contact details

Public health practitioner There are no set entry requirements to You will need well developed people skills, UKPHR become a public health practitioner. Many an ability to value difference and diversity, www.ukphr.org/ Public health practitioners work in many roles do not have clearly defined training creativity and adaptability, able to analyse places and in many areas of public Health Careers routes and currently, registration as a and interpret information, an ability to create health. They may support healthy lifestyle www.healthcareers.nhs.uk/explore-roles/public- “practitioner” with the UK Public Health marketing materials, publications and reports programmes, help individuals and groups health Register (UKPHR) is voluntary. It is essential to and confidence in making recommendations to stop smoking or take more exercise; check requirements for each role. about how services could be delivered. work on immunisation programmes and screening, or specialise in health protection. Public Health Others work in public health knowledge and intelligence in local government and Public Health England.

Radiographer An approved degree in therapeutic or You need the confidence to work with Health and Care Professions Council

diagnostic radiography and registration with leading-edge technology, and the ability Tel: 0300 500 6184 There are two types of radiographer. the Health and Care Professions Council. to learn new skills and adapt. You need www.hcpc-uk.org Diagnostic radiographers carry out the There are also postgraduate courses for to be able to communicate well with imaging techniques, such as x-rays, used Society and College of Radiographers graduates with an appropriate degree. other members of the team. Therapeutic to help diagnose a range of conditions. Tel: 020 7740 7200 radiographers see patients over many weeks Therapeutic radiographers are responsible for www.sor.org

professions and need to be able to build a rapport Allied health radiation treatment for cancer patients, and or www.radiographycareers.co.uk with them. for their wellbeing during treatment.

Receptionist and telephonist On-the-job training is usually provided. As the first point of contact within the NHS, Association of Medical Secretaries, Practice There are no formal entry requirements but you need to be able to communicate well, Managers and Receptionists (AMSPAR) Receptionists and telephonists deal with some experience and computer skills may remaining calm and clear when dealing with Tel: 020 7387 6005 telephone and face-to-face enquiries across be needed. Employers may look for a good patients and relatives who may be distressed. Email: [email protected] a range of healthcare organisations, using general education. www.amspar.com Wider telephone and computer equipment. healthcare team

Skilled trades staff Employers usually require a specific skill You need the appropriate skills to work in Visit www.nhs.uk for details of local trusts and

or vocational qualification, but applicants your chosen field, and be able to work to search for vacancies on www.jobs.nhs.uk Skilled trades staff include carpenters, can also get posts based on their previous consistently high standards. electricians, plumbers, tilers and bricklayers. experience or proven ability. Apprenticeships

Wider at levels 2 and 3 in trades are sometimes available. healthcare team

Speech and language therapist A three or four-year degree through an You will need excellent language, Health and Care Professions Council accredited university course or a two-year communication and listening skills, patience, Tel: 0300 500 6184 Speech and language therapists work with postgraduate course for graduates in an a calm manner and the tact to deal with www.hcpc-uk.org people of all ages who have problems with appropriate discipline and registration with patients who are often embarrassed by their speech, from childhood lisps to elderly Royal College of Speech and Language the Health and Care Professions Council. condition. You will also need good hearing. patients who have difficulties following Therapists a stroke. Tel: 020 7378 1200 professions Allied health Email: [email protected] www.rcslt.org

42 A career for you in health A career for you in health 43 S Description of Work Minimum qualifications Skills/Qualities Contact details

Sterile services/decontamination Senior managers will typically need a You need meticulous attention to detail, and Institute of Decontamination Sciences services manager postgraduate degree or equivalent level of to be able to instil this in others. Tel: 01506 811077 knowledge and several years experience of Email: [email protected] Sterile services managers (sometimes known working in decontamination services at more www.idsc-uk.co.uk as decontamination service managers) are junior levels. responsible for the sterile supplies needed for patient care and for ensuring that re-usable medical equipment is properly disinfected Management or decontaminated. Senior managers will be responsible for staff and budgets within the decontamination service they manage.

Stores staff On-the-job-training is provided and there You will need to be literate, good with Contact your nearest NHS healthcare provider. may be a chance to work towards a numbers and have a methodical approach, Visit www.nhs.uk and search for vacancies on

Stores staff order, maintain and deliver professional qualification. There are no as you will be handling expensive stock. www.jobs.nhs.uk medical and other supplies, often formal entry requirements. Apprenticeships Computer skills are an advantage. keeping track of orders and stock on

Wider in stores work are sometimes available. computer systems. See page 5 for general information about searching and applying for apprenticeships. healthcare team

Surgical care practitioner Applicants need to be a qualified and For this role, you’ll need a commitment Royal College of Surgeons registered healthcare professional, for to patient care and patient safety, an www.rcseng.ac.uk/ Surgical care practitioners provide care in an example a nurse, registered with the Nursing understanding of a multidisciplinary team operating theatre, on wards and in clinics. and Midwifery Council or an operating and the changing role of surgery, an aptitude They are trained to undertake some surgical department practitioner, registered with the for both clinical and operative practice procedures under appropriate supervision. Health and Care Professions Council. They and prepared for educational as well as They are directly responsible to the also need at least 18 months post registration clinical development. professions consultant surgeon. experience and the ability to study at level 7 Medical associate or above (eg at Master’s level).

Therapy assistant There are no formal entry requirements. You will need to be able to work as part of a Contact your nearest NHS healthcare provider. Training is in-service and there may be team, while being able to follow instructions Visit www.nhs.uk and search for vacancies on Therapy assistants work alongside allied opportunities to progress to an allied health efficiently. Above all, you should want to www.jobs.nhs.uk health professionals such as physiotherapists,

profession, depending on the profession work closely with patients and be able to radiographers, podiatrists and speech and and whether the employer is prepared to communicate with them in a friendly and language therapists. They play an essential support progression. reassuring way. role, preparing patients for therapy, Wider setting up equipment and helping during Apprenticeships in clinical support related therapy sessions. roles are often available. See page 5 for healthcare team general information about searching and applying for apprenticeships.

Ward clerk There are no formal entry requirements, but Good communication skills and an ability to Contact your nearest NHS healthcare provider. employers may require some GCSEs including maintain confidentiality are essential. You Visit www.nhs.uk and search for vacancies on Ward clerks maintain paperwork and English and maths (or equivalent). On-the-job will also need to be well organised, and have www.jobs.nhs.uk computer records, and deal with telephone training will be provided. a high standard of literacy and numeracy. enquiries on a hospital ward. Administration and computer skills would Wider be useful. healthcare team

44 A career for you in health A career for you in health 45 Index

A D Ambulance care assistant 10 Dental hygienist and dental therapist 18 Anaesthetist (Doctor) 20 Dental nurse 18 Anatomical pathology (Healthcare Dental technician 18 science assistant) 26 Dentist 18 Architect 10 Dermatologist (Doctor) 20 Art, drama and music therapist 10 Dietitian 18 Audiology (Clinical scientist) 14 Doctor 20 Doctor – 20 B anaesthetist 20 dermatologist 20 Biochemistry (Clinical scientist) 14 emergency medicine 20 Biomedical scientist 10 gastroenterologist 20 Bricklayer (Skilled trades staff) 42 general practitioner 24 gynaecologist 20 C neurologist 20 Call handler 12 nuclear medicine 20 Carpenter (Skilled trades staff) 42 obstetrician 20 Catering assistant 12 paediatrician 20 Catering manager 12 pathologist 20 Cervical cytology (Healthcare science psychiatrist 40 associate) 26 radiologist 20 Cleaner (Domestic assistant) 12 rehabilitation 20 Clinical biochemistry (Clinical scientist) 14 surgeon 20 Clinical coder 12 Driver 20 Clinical engineering (Clinical scientist) 16 Clinical manager 14 E Clinical perfusion scientist 14 Electrician (Skilled trades staff) 42 Clinical photographer 14 Emergency care assistant 20 Clinical scientist – 14 Emergency medical dispatcher 20 audiology 14 Emergency medicine doctor 20 biochemistry 14 Environmental health professional 22 clinical engineering 16 Experienced paramedic 22 genomics 16 medical physics 16 microbiology 16 F Finance manager 22

46 A career for you in health G M Gardener 22 Manager – Gastroenterologist (Doctor) 20 Human resources 28 General manager 22 Maternity support worker 30 General practitioner/GP 24 Medical secretary 30 Gynaecologist (Doctor) 20 Medical physics (Clinical scientist) 16 Microbiology (Clinical scientist) 16 H Midwife 30 Health improvement practitioner 42 N Health play staff 24 Health records clerk 24 Neurologist (Doctor) 20 Health trainer 42 NHS 111 service adviser 32 Healthcare assistant Nuclear medicine (Doctor) 20 (Nursing healthcare assistant) 32 Nurse 32 Healthcare science assistant – Nursing associate 32 anatomical pathology 26 Nursing healthcare assistant 32 phlebotomy 26 Healthcare science associate O practitioner – 26 cervical cytology 26 Obstetrician (Doctor) 20 Healthcare science practitioner – Occupational therapist 34 respiratory physiology and Operating department practitioner 34 sleep sciences 26 Orthoptist 34 High intensity therapist 26 Orthotist 34 Housekeeper 28 Osteopath 34 Human resources manager 28 P I Paediatrician (Doctor) 20 ICT support technician 28 Paramedic 36 IT trainer 28 Pathologist (Doctor) 20 Patient Transport Service call L handler 36 Personal assistant 36 Laundry assistant 28 Pharmacist 36 Libraries and knowledge manager 30 Pharmacy technician 36 Phlebotomy (Healthcare science assistant) 26 M Physician associate 38 Physiotherapist 38 Maintenance staff 30 Plumber (Skilled trades staff) 42 Manager – Podiatrist 38 Finance 22 Porter 38 General 22

A career for you in health 47 P continued T Prosthetist 38 Therapy assistant 44 Psychiatrist (Doctor) 40 Tiler (Skilled trades staff) 42 Psychological wellbeing practitioner 40 Psychologist 40 W Psychotherapist 40 Public health practitioner – 42 Ward clerk 44 health improvement practitioner 42 smoking cessation adviser 42 teenage pregnancy adviser 42 public health nutritionist 42

R Radiographer 42 Radiologist (Doctor) 20 Receptionist and telephonist 42 Rehabilitation medicine (Doctor) 20 Respiratory physiology and sleep sciences (Healthcare science practitioner) 26

S Skilled trades staff – 42 bricklayer 42 carpenter 42 electrician 42 plumber 42 tiler 42 Speech and language therapist 42 Sterile services/decontamination services manager 44 Stores staff 44 Surgeon (Doctor) 20 Surgical care practitioner 44

48 A career for you in health For further copies of this booklet please contact:

Tel: 0345 60 60 655 Email: [email protected] www.healthcareers.nhs.uk www.stepintothenhs.nhs.uk

NHSCB02 July 2019

@HealthCareersUK /healthcareersuk Healthcareers Health Careers healthcareers