Best River Cruise Line – U.S
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SPRING 2019 | Volume 5, Issue 2 Gold Winner: 2019 Travvy Awards Best River Cruise Line – U.S. n January 23, 2019, Multiple categories of awards are skies were cloudy, bestowed – from airlines to rail travel Oand the air was a crisp 52 – but when the emcee stepped to the degrees – mild for winter podium to announce Best River Cruise in New York City. John Line – U.S., the Waggoners were and Claudette Waggoner delighted to hear American Queen – he dapper in a tuxedo Steamboat Company named winner and she glamorous in the of the gold. quintessential little black dress – made For them, the moment, to quote beloved their way toward Gotham Hall that baseballer Yogi Berra, was “like déjà vu afternoon in especially high spirits. all over again.” They had also won in The chairman and CEO of American 2018 and 2017 – the first year the Queen Steamboat Company and his category existed. wife were on their way to a ceremony of We at American Queen Steamboat significance – the 2019 Travvy Awards. Company deeply appreciate receiving Jim (Vice President of Product Development) and Carol Palmeri, left, and Claudette and John Given annually by travAlliancemedia, this honor, and value our travel partners Waggoner (Chairman and CEO), right, with the the Travvies are the Golden Globes of around the world. John and his team 2019 Travvy for Best River Cruise Line – U.S. the travel industry. Travel agents around work tirelessly to ensure that our the world choose the winners through a guests truly have the best river cruising to respect this distinction and vie for it period of fourth-quarter voting. experiences possible. We will continue again in 2020. IN THIS ISSUE: H A Dazzling Destination – Montreal, Québec H Employee Spotlight: Linda Powell H Special Offer H Spring into Strawberry Shortcake H Paddlewheelers’ 2019 Layup Roundup H A Brand-New Cabin Category H Guest Testimonial: Doggone Great Cruise MONTREAL Metropolitan Sophistication n considering metropolitan sophistication, Montreal comes immediately to mind. The world- Iclass city is the largest in Québec and the second- largest in Canada. As a mountainous river island in an archipelago, its geography is as diverse as its population. About half of Québecers call Montreal home. More Notre-Dame Basilica than 120 cultural communities make up the bilingual population center. More than 20 percent of its Notre-Dame Basilica – This stunning architectural marvel – residents fluently speak at least three languages. one of Canada’s oldest religious Gothic Revival structures Visiting Montreal on a small-ship Victory Cruise Lines – was designed by James O’Donnell, an Irish-American from voyage showcases the city’s must-see attractions, and New York City. Thanks to O’Donnell’s 1830 deathbed conversion allows time for leisurely independent exploration. from Anglicanism to Roman Catholicism, he is the only person to be laid to rest in its crypt. Every element of the cathedral On cruises departing Montreal, guests embark constitutes a work of art, from the awe-inspiring stained glass to the gorgeous M/V VICTORY II and settle in to their the Eucharist-themed altarpiece to the sculpted pulpit featuring elegant accommodations before joining fellow images of the prophets Ezekiel and Jeremiah. A 7,000-pipe travelers for cocktail hour followed by dinner, Casavant Frères organ and a bell weighing more than 24,000 including free-flowing non-premium beer, wine and pounds also amaze visitors. Those lucky enough to behold this cocktails. With that festive mood set, they head masterpiece will not soon forget the experience. out the next morning for a half-day city tour to Downtown business district – Here, visitors delight in a see some true delights – attractions that are urban panorama of shops, restaurants, bars, museums, sports-and- wonders, yet steeped in history. entertainment venues and public squares. This district boasts enough attractions to satisfy travelers from almost any place on the globe. 2 Top of Mount Royal – Talk about a view! Take in the majesty of the land and the St. Lawrence River on this 764-foot city centerpiece. The mountain itself since 1821 has been the site of McGill University and three hospitals, including a Shriners Hospital for Children. Mount Royal is half covered with cemeteries. Frederick Law Olmsted designed Mount Royal Park, inaugurated in 1872. DON’T MISS OUT: FARES FROM $6,385 $2,499 PER PERSON on 10-day French Canada and Great Lakes Cruises Montreal Botanical Gardens Montreal Botanical Gardens – A dazzling representation of the world around us, this mind-blowing collection is among the world’s largest. The structure houses a biodome, an insectarium, greenhouses, cultural gardens, a planetarium, immersive experiences and so much more. Time spent at these gardens inspires wonder and a deep appreciation for the many miracles Grand Hotel, Mackinac Island of nature. For the remainder of the day, guests explore the city at their leisure. Every traveler is sure to find something to love in this sensational destination. While Montreal is definitely friendly to English-speakers, French is the official language of the province of Québec, so if you’re planning a visit, it might be fun to brush up on your Français by checking out a free online tutorial program such as Château Frontenac, Québec City the series offered by the BBC – the French version of which can be found at www.bbc.co.uk/languages/french/. *Flat rate of $2,499 per person for cabin category E cruise fares. Flat rate of $2,899 per person for cabin category D cruise fares. Flat rate of $2,999 We hope to see you soon, in Montreal or any of our other per person for cabin category C cruise fares. Flat rate of $3,299 per person marvelous M/V Victory I or M/V Victory II ports of call. Explore for cabin category B cruise fares. Flat rate of $3,399 per person for cabin category A cruise fares. Flat rate of $3,499 per person for cabin category the possibilities by visiting www.victorycruiselines.com to AA cruise fares. Flat rate of $3,999 per person for cabin category OS download or request a brochure today. cruise fares. Valid on double-occupancy M/V Victory II 2019 voyages: 6/6, 7/12, 7/21, 7/30, 8/8, 8/17, 8/26, 10/10, 10/19. Offer expires on 5/15/19 or when no valid cabins remain. No single- supplement offer is available. Offer is valid only on new, paid-in-full bookings. Full payment at time of booking is required to redeem this offer. Offer is based on cabin availability, and only while inventory lasts. Not valid on group bookings or existing reservations; cannot be combined with other promotions or discounts. Promotional fares and amenities are capacity- controlled, may vary by sailing and may be withdrawn without notice. Cruise fares quoted are in U.S. dollars, are per person and do not include government taxes and fees, port charges, gratuities, airfare, insurance, personal expenditures or transportation costs incurred while traveling to and from embarkation ports. Not responsible for errors or omissions. Additional terms and conditions may apply. Call for details, and mention Offer Code 2019 VICTORY 60. www.victorycruiselines.com (888) 907-2636 Bonsecours Market 3 Upper left: New Awlgrip marine paint on the stern of the American Queen and the exterior of the new Paddlewheel Staterooms* Upper right: One of the new hydration stations on the American Empress Bottom left: A view of the Bolidt decking being installed on the American Queen Middle: New wall coverings in the American Duchess’ Owner Suites Right: The River Grill & Bar on the American Empress The Vessels Get a “Spa Treatment” A closer look at boat updates during layup or a few weeks each year, our vessels take a well-deserved dinner service and mise en place storage. Both the Queen and the break of several weeks – called layup – in order to get rested Duchess sport new wood wainscoting in their stair towers. Fand refreshed for the next sailing season. Think of it as a spa Far to the west, coats of Awlgrip marine paint glossed up the retreat for boats. main deck and stern of their sister, the American Empress. The This year’s layup periods brought several impressive upgrades Queen’s stern is now shinier, too, from the same treatment. across the fleet. Also on the Empress, the atmosphere seems a bit posher in the Among the most exciting to our crews was installation of Bolidt River Grill casual dining venue, with brand-new ceilings, lighting decking on sections of both our flagship American Queen and the and décor, and fresh carpeting covers the floor in the Grand luxurious American Duchess. Bolidt is a high-end Dutch flooring Dining Room. New bed frames and mattresses have been added and decking manufacturer, and the material offers an upscale in each cabin. In the galley, replacements were made to grills, design element that’s also durable and environmentally sound. It ovens, dishwasher systems and other key equipment. is found on some of the world’s most expensive vessels. Thanks to all those who had a hand in making these improvements. The fleet went a bit greener with the addition of hydration We are proud of keeping our vessels shipshape for sailing season. stations to replace the volumes of plastic water bottles used on All this spiffing and sprucing makes you long for a spa experience board each year. New carpeting now graces the American Queen’s of your own, doesn’t it? May we suggest visiting the one on the Texas Deck, and upholstery was refreshed throughout the boat.