Changes in Consumption Patterns and Tourist Promotion After the COVID-19 Pandemic
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Effects of Social Media on Enotourism. Two Cases Study: Okanagan Valley (Canada) and Somontano (Spain)
sustainability Article Effects of Social Media on Enotourism. Two Cases Study: Okanagan Valley (Canada) and Somontano (Spain) F. J. Cristófol 1 , Gorka Zamarreño Aramendia 2,* and Jordi de-San-Eugenio-Vela 3 1 ESIC, Business & Marketing School, Market Research and Quantitative Methods Department, 28223 Pozuelo de Alarcón (Madrid), Spain; [email protected] 2 Department of Theory and Economic History, University Malaga, 29013 Malaga, Spain 3 Communication Department, University of Vic; 08500 Vic, Spain; [email protected] * Correspondence: [email protected]; Tel.: +34-607-91-40-68 Received: 30 July 2020; Accepted: 17 August 2020; Published: 19 August 2020 Abstract: The aim of this article is to analyze the social media effects on enotourism. Two territories of similar extension and with historical coincidences in their development have been selected: the Okanagan Valley, Canada, and the region of Somontano, Spain. Methodologically, an analysis of the content on Twitter has been performed, collecting 1377 tweets. The conclusion is that wineries create sentimental and experiential links with the users, avoiding commercial communications. Specifically, Okanagan wineries establish a relevant conversation network on Twitter based on the high percentage of responses, which is 31.3%, but this is not so in the case of Somontano, which is 12.8%. The tourist attractions most used to create a bond are the wine landscape and the gastronomy in the case of both territories. The tourism sustainability variable remains a minor matter in the emission of messages on Twitter. Keywords: social network analysis; sustainable tourism; web 2.0; enotourism; Twitter; Somontano wines; Okanagan Valley wines; wines of British Columbia 1. -
Electronic Commerce in the Gaming Industry. Legal Chal- Lenges And
Pécs Journal of International and European Law - 2019/I-II. Electronic Commerce in the Gaming Industry. Legal Chal- lenges and European Perspective on Contracts through Elec- tronic Means in Video Games and Decentralized Applications Olena Demchenko PhD student, University of Pécs, Faculty of Law The present paper explains the need in the application of electronic commerce regulations to the so-called in-game purchasing activity in video games, particularly, purchase of intangible items, where such game is commoditized, focusing on the legislation of the European Union. It examines in detail the various applications of European regulations to the issues connected to the gaming industry in the European Union - gambling regulations, geo-blocking, data protection, smart con- tracts validity and enforcement, virtual currencies regulation in the scope of contractual law, and shows a possible way to adapt the national legislation of the Member States and European legis- lation in order to secure electronic commerce in the gaming industry. The present paper analyses gaps in existing legal procedures, stresses the necessity of new legal models in order to regulate the purchase of intangible items in video games and decentralized applications and underlines the importance of amendments to current European legislation with particular focus on new devel- opments of Create, Retrieve, Append, Burn technology and commoditized video games in order to protect consumer rights and the free movement of digital goods and to accomplish the Digital Single Market Strategy of the European Union. Keywords: video games, Blockchain, smart contract, electronic commerce, decentralized applica- tions 1. Introduction Since 1961, when MIT student Steven Russel created the first-ever video game “Spacewar”, which inspired the creation of such popular video games as “Asteroids” and “Pong”,1 technology went much further. -
Online Shopping Customer Experience Study Commissioned by UPS May 2012
Online Shopping Customer Experience Study Commissioned by UPS May 2012 FOR FURTHER INFORMATION, PLEASE CONTACT: Susan Kleinman comScore, Inc. 212-497-1783 [email protected] © 2012 comScore, Inc. Contents Introducing the Online Shopping Customer Experience Study..................................................................... 3 Key Findings .............................................................................................................................................. 3 Online Shopping Industry Snapshot ............................................................................................................. 4 Online Shopping Experience and Satisfaction .............................................................................................. 5 Discounts and Specials ............................................................................................................................. 7 Comparison Shopping ............................................................................................................................... 8 Retailer Recommendation ......................................................................................................................... 9 Check-Out Process ....................................................................................................................................... 9 Delivery Timing ........................................................................................................................................ 11 Shipping and Delivery -
Experience Marketing — Research, Ideas, Opinions (1)
MiR_9_2019_OKL.qxd 08-10-2019 10:11 Page 1 Cena 59,90 zł (w tym 5% VAT) INDEKS 326224 9/2019 TOM XXVI WRZESIEŃ ISSN 1231-7853 Experience Marketing — research, ideas, opinions (1) Experiential marketing — the state of research in Poland The importance of customer experience for service enterprises www.marketingirynek.pl MiR_9_2019_OKL.qxd 08-10-2019 10:14 Page 3 Komitet redakcyjny: Prof. dr hab. Grzegorz Karasiewicz (redaktor naczelny) Prof. dr hab. Mirosław Szreder (redaktor statystyczny) Mgr Monika Sikorska (sekretarz redakcji) Redaktorzy tematyczni: Spis treści Dr hab. Katarzyna Dziewanowska Dr hab. Agnieszka Kacprzak Uniwersytet Warszawski, Wydział Zarządzania Rada naukowa: Prof. dr hab. Natalia Czuchraj (Narodowy Uniwer- Editorial 2 sytet ,,Politechnika Lwowska”,^ Ukraina) Prof. Ing. Jaroslav Dad’o (Uniwersytet Mateja Bela w Bańskiej Bystrzycy,^ Słowacja) Od redakcji 3 Prof. Ing. Ferdinand Dano (Uniwersytet Ekonomicz- ny w Bratysławie, Słowacja) Prof. dr hab. Tomasz Domański (Uniwersytet Łódzki) Prof. dr hab. Wojciech J. Florkowski (University of Georgia, USA) Experience Marketing — research, ideas, opinions (1) Dr hab. Ryszard Kłeczek, prof. UE (Uniwersytet Eko- nomiczny we Wrocławiu) Dr hab. Robert Kozielski, prof. UŁ (Uniwersytet Łódzki) Prof. Elliot N. Maltz (Willamette University, USA) Prof. dr hab. Krystyna Mazurek-Łopacińska (Uniwer- Experiential marketing — the state of research sytet Ekonomiczny we Wrocławiu) Prof. dr hab. Henryk Mruk (Wyższa Szkoła Zarządza- in Poland 4 nia i Bankowości w Poznaniu) Prof. Durdana Ozretic Dosen (Uniwersytet Zagrzeb- Katarzyna Dziewanowska, Agnieszka Kacprzak ski, Chorwacja) Prof. Gregor Pfajfar (Uniwersytet Lublański, Słowenia) Prof. Seong-Do Cho, Ph.D. (Chonnam National Uni- versity — College of Business Administration, Korea The importance of customer experience Południowa) for service enterprises 15 Dr hab. -
Tours and Other Tourism Services
All About Portugal By Coach By Rail You can get to Portugal by coach. Eurolines (www.eurolines.fr) CP - Comboios de Portugal (www.cp.pt), the Portuguese railway and Intercentro (www.internorte.pt) both operate international company, offers a vast rail network covering the whole of routes to and from Portugal.There are regular coach services mainland Portugal and also offers international train services to between Portugal’s main towns and cities. For details of (...) Vigo, Madrid and Paris.There are a number of options to meet (...) Duty and tax-free exemptions EUROPEAN UNION COUNTRIESTravellers arriving from European Union countries can carry items for personal use in their luggage that do not exceed the following limits:Tobacco products:- 800 cigarettes- 400 cigarillos (cigars weighing not more than 3 (...) 2013 Turismo de Portugal. All rights reserved. 1/16 [email protected] Golf Algarve Lagoa Pestana Golf Academy Address: Apartado 10118400 Carvoeiro Telephone: +351282 340 440 Fax: +351 282 340 449 E-mail: [email protected] Website: http://www.pestanagolf.com Silves Oceânico Academy Course Address: Amendoeira Golf Resort Morgado da Lameira 8365-023 Alcantarilha Telephone: +351 289 310 330 - 282 320 800 Fax: +289 310 393 - 282 313 760 E-mail: [email protected] Website: http://www.oceanicogolf.com Centro de Portugal Coimbra Academia de Golf da Quinta das Lágrimas Address: Rua António Augusto Gonçalves - Santa Clara 3041-901 Coimbra Telephone: +351 239 802 388 Fax: +351 239 441 695 E-mail: [email protected] Website: http://www.quintadaslagrimas.pt/golfe 2013 Turismo de Portugal. All rights reserved. 2/16 [email protected] Regular transport services SATA TAP Portugal Telephone: 707 227 282 - +351 296 209 720 Telephone: 707 205 700 - Call Center E-mail: [email protected];[email protected] Website: Website: http://www.flytap.pt http://www.sata.pt 2013 Turismo de Portugal. -
Influencing Online Grocery Innovation: Anti-Choice As a Trigger for Activity Fragmentation and Multi-Tasking
Influencing online grocery innovation: Anti-choice as a trigger for activity fragmentation and multi-tasking Ronan de Kervenoael Sabanci University School of Management Orhanli, Tuzla, 34956 Istanbul, Turkey Email: [email protected] Jonathan Elms Institute for Retail Studies Stirling Management School Stirling University Stirling FK9 4LA Email: [email protected] & Alan Hallsworth Portsmouth Business School University of Portsmouth Richmond Building, Portland Street Portsmouth P01 3DE Email: [email protected] Influencing online grocery innovation: Anti-choice as a trigger for activity fragmentation and multi-tasking Abstract This paper reveals how activity fragmentation and multi-tasking are used as tools of consumer anti-choice in the online grocery sector: facilitated by new technology practices that positively encourage anti-choice. This is demonstrated through five long-term ethnographic case studies of households in the Portsmouth area of England. All the respondents made some form of conscious effort to minimize the amount of time they spent in ‘big box’ grocery stores. They hence spend more time at home in planning, searching, socializing online, cumulating and fulfilling internet orders than if they had visited a store: something that all are well placed to do. The findings suggest the need for constant innovation by internet grocers if they are to remain in tune with dynamic consumer lifestyles and advances in technology. Examples of upcoming technologies requiring retailers to re-think their internet strategies are discussed in view of the possibilities offered by activity fragmentation and multi- tasking. Keywords Online grocery, activity fragmentation, multitasking, anti-choice Biographies Ronan de Kervenoael is a Lecturer of Marketing at Sabanci University and network Lecturer at Aston University. -
Online Shopping, Pandemic Elevate Legal Risk for E-Retailers
11/25/2020 Online Shopping, Pandemic Elevate Legal Risk for E-Retailers Privacy & Data Security Law News Online Shopping, Pandemic Elevate Legal Risk for E-Retailers By Jake Holland Nov. 25, 2020, 12:05 PM Credit card skimming, spoofing hits aim to steal consumer data Retailers may face lawsuits, enforcement following cyberattacks As consumers opt for online purchases in lieu of crowded malls and long in-store lines during the coronavirus-impacted Thanksgiving holiday, the threat of data breaches and digital malfeasance looms large, cybersecurity experts and attorneys say. “It’s an opportune time for bad actors, conducting an attack while the victim is distracted with eating turkey and watching football,” said David Springer, an attorney at Bracewell LLP in Austin, Texas. Aside from causing headaches for consumers, cyberattacks tied to e-commerce sites or mobile applications could open businesses up to legal liability in the form of lawsuits or regulatory enforcement actions. Companies should take a hard look at their security systems and gird for heightened cyber-risk during the holiday season, experts say. They could find themselves in a weakened position in the event of a breach lawsuit if they don’t, said Curtis Dukes, executive vice president and general manager of security best practices at the Center for Internet Security. “Organizations are going to have to demonstrate that they’ve done the right things and established basic cyber hygiene programs,” Dukes said. “A court of law is more likely to find them liable if they don’t meet that standard duty of care.” Heightened Risk Bad actors have already sought to exploit the pandemic and infiltrate companies’ and individuals’ security systems, said Linn Freedman, a privacy and cybersecurity partner at Robinson & Cole LLP in Providence, R.I. -
Consumer's Role in Ecotourism Development in the Republic Of
Lucrările Seminarului Geografic Dimitrie Cantemir Vol. 40, October 2015, pp. 131-142 http://dx.doi.org/10.15551/lsgdc.v40i0.12 Consumer’s role in ecotourism development in the Republic of Moldova Aliona Mardare 1 1 Department of Geography, Faculty of Geography and Geology, “Alexandru Ioan Cuza” University of Iași, Romania To cite this article: Mardare, A. (2015). Consumer’s role in ecotourism development in the Republic of Moldova. Lucrările Seminarului Geografic Dimitrie Cantemir, Vol. 40, pp. 131-142. DOI: 10.15551/lsgdc.v40i0.12 To link to this article: http://dx.doi.org/10.15551/lsgdc.v40i0.12 --------------------------------------------------------------------------------------------------------------------------------------------------- ISSN: 1222-989X www.seminarcantemir.uaic.ro © Editura Universității Alexandru Ioan Cuza din Iași, Romania. This is an open access article under the CC BY. LUCRĂRILE SEMINARULUI GEOGRAFIC “DIMITRIE CANTEMIR” NR. 40, 2015 CONSUMER’S ROLE IN ENOTOURISM DEVELOPMENT IN THE REPUBLIC OF MOLDOVA Aliona Mardare1 Abstract. The increased demand for enotourism can be explained by the growing interest of consumers in culturally orientated activities: holidays become an opportunity for them to get trained, to develop their knowledge in several areas. The heritage, whether material (architecture) or intangible (customs, traditions), has an increasingly important role in the choice of touristic destinations and activities. The Republic of Moldova tends to become an enotourism destination and in order to have a marketing oriented on winery products promotion and sales, it is necessary to know the consumer’s expectations and behavior. Keywords: enotourism, demand, enotourism offer, enotourists, wine. 1. Introduction For a marketing oriented on winery products promotion and sales, it is necessary to know the consumer’s expectations and behavior. -
University Student Shopping Patterns: Internet Vs
The Journal of Applied Business Research – January/February 2010 Volume 26, Number 1 University Student Shopping Patterns: Internet vs. Brick And Mortar Emilija Arnaudovska, Southeastern Louisiana University, USA Kelly Bankston, Southeastern Louisiana University, USA Jana Simurkova, Southeastern Louisiana University, USA Michael C. Budden, Southeastern Louisiana University, USA ABSTRACT In today’s retail environment there are some who enjoy shopping and some who do not. People have many options when it comes to where they shop; they can shop from home or venture out to the store. Shopping has never been as fast and convenient as it is today. Technology is more advanced and internet usage is rapidly increasing. Retailers are realizing internet shopping is a phenomenon that is not going to disappear. It is a rare retailer who has no web presence. In order to satisfy customers, managers need to examine how people shop. College students have their own shopping behavior as this study examines. Keywords: Shopping, student behavior, online shopping, retailing INTRODUCTION hopping is a multifaceted experience. Sometimes, it is conducted for the purpose of acquiring goods and services that are deemed to be needed by consumers. Other times, the driving force behind shopping is S not necessarily the acquisition of goods and services so much as it is a manner for individuals to seek and acquire social relationships and the benefits of related social interactions. Solomon (p. 373; 2009) points out that consumers shop for both utilitarian reasons and hedonic reasons. Court (2006) discusses the desire of consumers to have fun and be entertained while shopping. However, what is considered fun by one person may be considered agony to another. -
The Effect of Music on Shoppers' Shopping Behaviour in Virtual
(IJACSA) International Journal of Advanced Computer Science and Applications, Vol. 9, No. 1, 2018 The Effect of Music on Shoppers’ Shopping Behaviour in Virtual Reality Retail Stores: Mediation Analysis Aasim Munir Dad, Assistant Professor Asma Abdul Rehman Department of Management Sciences Cardiff School of Management University of Islamabad-Institute of Engineering & Sciences Cardiff, (UoI) United Kingdom Islamabad, Pakistan Barry J. Davies Andrew Kear Emeritus Professor and Dissertation Supervisor Senior Lecturer in Digital Media and Communication The Business School, University of Gloucestershire Bournemouth University, Cheltenham, United Kingdom, Talbot Campus United Kingdom Abstract—The aim of this study is to investigate the effect of number of researchers [6], [8], [15], [26], [30], [31], [45], music, as an atmospheric cue of 3D virtual reality retail (VRR) [53]. Though it has been just one and half decade passed since stores, on shoppers’ emotions and behaviour. To complete this researchers started exploring the online retail atmospherics research, a major empirical study was conducted in Second Life and its effect on different number of behavioural variables, (SL) which is one of the most mature virtual worlds (VWs). The there are now a large number of researches available. effect of the music on shoppers’ emotions was experimentally tested in computer labs. Pre-test and post-test were conducted to The online retail atmospheric is not same as the brick and evaluate the emotion levels before and after experiencing 3D mortar retail [8]. There are many environmental cues that are VRR stores. Detailed mediation analysis was done with the missing in an online retail environment (physical layouts, PROCESS tool at the later stage of the analysis. -
The Environmental and Social Impacts of Digital Music
DEESD IST-2000-28606 Digital Europe: ebusiness and sustainable development The environmental and social impacts of digital music A case study with EMI Final Report, July 2003 By Volker Türk, Vidhya Alakeson, Michael Kuhndt and Michael Ritthoff This report constitutes part of Deliverable 12 (D12) of the project DEESD – Digital Europe: e- business and sustainable development Project funded by the European Community under the “Information Society Technology” Programme (1998-2002) Digital Europe - Case Study on Digital Music in Co-operation with EMI Table of Contents List of Figures List of Tables List of Boxes 1. READER’S GUIDE....................................................................................................................................... 1 2. BACKGROUND............................................................................................................................................ 2 2.1 DIGITAL EUROPE: EBUSINESS AND SUSTAINABLE DEVELOPMENT ....................................................... 2 2.2 THE EMI GROUP ....................................................................................................................................... 2 2.3 THE EMI CASE STUDY.............................................................................................................................. 2 3. THE ENVIRONMENTAL DIMENSION OF DIGITAL MUSIC.............................................................. 4 3.1 OBJECTIVES AND METHODOLOGY........................................................................................................... -
Wine Culture, Territory/Landscape and Tourism, the Enotourism Key Pillars
WINE CULTURE, TERRITORY/LANDSCAPE AND TOURISM, THE ENOTOURISM KEY PILLARS. HOW TO GET BUSINESS SUCCESS AND TERRITORIAL SUSTAINABILITY INSIDE WINE TOURISM ECOSYSTEM? Josefina Salvado 1 391 ABSTRACT The wine as a cultural product become the main theme of tourism development in the most 14 wine regions in Portugal. The wine tourism can be established as a regional development tool, allowing the integration of the primary (agriculture), secondary (wine industry) and tertiary (tourism) sectors, high lighting the landscape attributes and showing the regional “touristic terroir” (Hall and Mitchell, 2002) singularities. The tourism and wine industries are increasingly identified as natural symbiotic partners (Carlsan & Charters, 2006, p.18) concerned about business and territories’ sustainability. This winwin relationship must be anchored on coopetitive networks, taking advantage of partnership skills and stake holders’ synergies. In this study, the first objective was to characterize the complex wine tourism ecosys tem starting with a deep literature review. The Enotourism Ecosystem is composed by 3 pillars, the Wine Culture, Territory /Landscape and Tourism, where the touristic experience is the heart of visitor en counter with the material and immaterial heritage. The second objective was to identify the main wine stakeholders and partnership intensity degrees. The third objective pointed to Enotourism critical factors, seeking business success and territory sustainability. To get primary information it was built an online questionnaire survey applied to 51 wine tourism companies (convenience sampling). The findings showed a complex relational interconnectivity between stakeholders within the ecosystem, a low num ber of units establishing partnerships and a soft cooperation level with other players and public/private entities.