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A Meta-Analysis of E-Recruitment Applicant Experience, Perception, and Behavior Walden University ScholarWorks Walden Dissertations and Doctoral Studies Walden Dissertations and Doctoral Studies Collection 2020 A Meta-Analysis of E-Recruitment Applicant Experience, Perception, and Behavior Diem J. Mooney Walden University Follow this and additional works at: https://scholarworks.waldenu.edu/dissertations Part of the Organizational Behavior and Theory Commons This Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been accepted for inclusion in Walden Dissertations and Doctoral Studies by an authorized administrator of ScholarWorks. For more information, please contact [email protected]. Walden University College of Social and Behavioral Sciences This is to certify that the doctoral dissertation by Diem J. Mooney has been found to be complete and satisfactory in all respects, and that any and all revisions required by the review committee have been made. Review Committee Dr. Jason Etchegaray, Committee Chairperson, Psychology Faculty Dr. Allen Bellamy, Committee Member, Psychology Faculty Dr. John Schmidt, University Reviewer, Psychology Faculty Chief Academic Officer and Provost Sue Subocz, Ph.D. Walden University 2020 Abstract A Meta-Analysis of E-Recruitment Applicant Experience, Perception, and Behavior by Diem J. Mooney MS, Walden University, 2018 BA, Saint Leo University, 2016 Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Industrial Organizational Psychology Walden University May 2020 Abstract E-recruitment, an Internet-based approach for recruitment, has been shown to be an efficient method for organizations to reach a target candidate population. However, challenges with recruitment websites have resulted in high rates of job seekers abandoning an online application before completion. A quantitative meta-analytic review of literature from 2009 to 2019 was conducted to determine the relationship between applicant user experience (UX) when interacting with an organization’s e-recruitment website, applicant perceptions of the hiring organization, and applicant behaviors related to pursuing employment. The review initially considered 105 candidate articles, of which 41 were consider after applying initial inclusions criteria. After the final review, the meta-analysis subsequently included 8 articles (N = 3448) to investigate the relationship between applicant UX and applicant perception and including 6 articles (N = 1274) to investigate the relationship between applicant UX and applicant behavior. The results revealed that the weighted average effect size for applicant perception was r* = 0.441 ( SE = 0.019), with a significant z score ( z = 7.565, p < .05). The weighted average effect size for applicant behavior was r* = 0.413 ( SE = 0.215), with a significant z score ( z = 1.993, p <.05). For both applicant perception and applicant behavior, the correlation between effect sizes across studies was medium to large and statistically significant. Implications for positive social change include reductions in recruitment related costs, improvements to employer branding, increases in job seekers finding employment, and improvements in the overall candidate experience. A Meta-Analysis of E-Recruitment Applicant Experience, Perception and Behavior by Diem J. Mooney MS, Walden University, 2018 BA, Saint Leo University, 2016 Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Industrial & Organizational Psychology Walden University May 2020 Table of Contents List of Tables ..................................................................................................................... vi List of Figures ................................................................................................................... vii Chapter 1: Introduction to the Study ...................................................................................1 Background ....................................................................................................................1 Problem Statement .........................................................................................................5 Purpose of the Study ......................................................................................................7 Theoretical Framework ..................................................................................................7 Research Questions and Hypotheses ...........................................................................10 Nature of the Study ......................................................................................................11 Definition of Terms......................................................................................................13 Assumptions .................................................................................................................16 Scope and Delimitations ..............................................................................................17 Limitations ...................................................................................................................20 Significance..................................................................................................................20 Summary and Transition ..............................................................................................22 Chapter 2: Literature Review .............................................................................................24 Introduction ..................................................................................................................24 Literature Search Strategy............................................................................................26 Literature Review.........................................................................................................27 Personnel Selection and Recruitment ....................................................................27 Multidimensional View of E-Recruitment.............................................................28 i Online visibility .........................................................................................28 Time to hire ................................................................................................31 Applicant tracking systems ........................................................................32 Effectiveness of e-recruitment ...................................................................33 Applying Theories to E-Recruitment .....................................................................35 Signaling theory .........................................................................................35 Theoy of planned behavior ........................................................................36 Technology acceptance model ...................................................................37 Applicant Experience .............................................................................................40 Usability .....................................................................................................41 User-friendliness ........................................................................................43 Navigation ..................................................................................................43 Accessibility ...............................................................................................44 Applicant Perception ..............................................................................................46 Organizational justice ................................................................................48 Organizational attractiveness .....................................................................49 Organizational culture ................................................................................50 Applicant Behavior ................................................................................................51 Meta-Analyses on E-Recruitment ..........................................................................53 Summary and Transition ..............................................................................................55 Chapter 3: Research Method ..............................................................................................59 Introduction ..................................................................................................................59 ii Research Design and Rationale ...................................................................................59 Meta-Analysis ........................................................................................................59 History of the meta-anlytic review ............................................................60 Advantages .................................................................................................61 Disadvantages ............................................................................................62 Research Questions and Hypotheses ...........................................................................63 Methodology ................................................................................................................66 Data Collection ......................................................................................................66 Data
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