DEFMIS ACCREDITED HOSPITALS Mercy Mission Hospital Medical Clinic Tionybei Medical Clinic (Satellite Clinics-Marigat, Baringo County Nursing Home Marsabit County Kabartonjo, ) Marsabit County Hospital Marsabit County Hospital(referral Only) M ombasa County Tenwek Mission Hospital County Aga Khan Hospital-Mombasa-Referral Only) M ombasa County St Clares Kaplong Mission Hospital e Aga Khan Hospital-MSA-(OPS) AIC Litein Cottage Hospital Bomet County (Changamwe, Nyali, Bamburi, Kuze) St.Damiano Mission Hospital County Jocham Hospital M ombasa County New Elgon View Cottage Hospital Family Health Option-Mombasa M ombasa County Friends Mission Hospital Lugulu Bungoma County AAR Health Care Ltd(out-patient Services) M ombasa County e Aga Khan Hosp Ksm-Bungoma (OPS) Bungoma County Premier Hospital Mombasa County Tanaka Nursing Home Pandya Memorial Hospital Mombasa County e Womens Hosipital MSA Mombasa County Holy Family Hospital, Nangina Busia County Gaichanjiru Mission Hospital M uranga County e Aga Khan Hospital Ksm-Busia (OPS) Busia County Referral Hospital M uranga County AIC Kapsowar Mission Hospital Elgeyo Marakwet County e Nairobi Hospital-(Referral Only) N airobi C ounty St Michael Nursing Home-Runyenjes e Nairobi Hospital Satellite Clinics (OPS) N airobi C ounty Consolata Hospital Kieni Embu County (Galleria Karen,Gigiri, Capital Centre, Rosslyn Riviera, Alliance Medical Centre County Mall-Kiambu Rd, South Field Mall - Embakasi) e Karen Hospital (Referral Only N airobi County Medina Hospital e Karen Hospital -CBD(OPS) N airobi County County Referral Hospital H oma Bay County e Nairobi Women’s Hospital N airobi C ounty Kendu Bay Adventist Hospital H oma Bay County (Hurlingham Branch & Adams Arcade) Matata Hospital MP Shah Hospital N airobi County e Aga Khan Hospital Ksm-Homabay (-OPS) Homa Bay County Nairobi West Hospital N airobi County A.V.I Mater Care I siolo County Metropolitan Hospital N airobi County Galaxy Hospital I siolo County Coptic Hospital N airobi County Health Pact Medical Centre I siolo County St Francis Community-Health Hospital Kasarani N airobi County Kenyatta National Hospital N airobi County Shalom Community K a jiado County Baus Optical N airobi County e Nairobi Womens Hospital- K a jiado County Omega Optical N airobi County e Nairobi Womens Hospital- K a jiado County Cancer Care Kenya N airobi County Equity Afya Ongata Rongai K a jiado County Lions Sight First Eye Hospital N airobi County AAR Health Care Kenya Ltd (Out-patient Services) K a jiado County (Kenya Airways Pride Centre Clinic, at MP Shah Hospital, Kitengela Medical Services K a jiado County Village Market, CBD Clinic, Uyoma Street) DEFMIS e Karen Hospital- Kitengela, Ngong, Rongai (OPS) County Family Health Options N airobi County German Medical Centre-Upper Hill St Elizabeth Mukumu Mission Hospital K akamega County Bristol Park Hospital(Tassia Estate & Utawala) Nairobi County DEFENCE FORCES MEDICAL INSURANCE SCHEME St Mary’s Mission Hospital K akamega County RFH Specialist Hospital - Kangudo Road Nairobi County e Aga Khan Hospital - AAR Health Care Kenya Ltd(Out-Patient Services) N airobi C ounty Siloam Hospital K ericho County e Nairobi Radiotherapy Cancer Centre Nairobi County District Hospital K ericho County Oasis Healthcare Group Ltd Nairobi County e Aga Khan Hospital Kisumu - Kericho Equity Afya (Burburu & Kayole) Nairobi County PCEA Kikuyu Eye Unit Hospital Starkey Hearing Technologies Nairobi County AIC Kijabe Mission Hospital Kiambu County e Eagle Eye Laser Centre Nairobi County Oasis Mental Hospital Nairobi County St Matia Mulumba Mission Hospital Kiambu County Chiromo Lane Medical Centre Nairobi County AAR Health Care Kenya Ltd (Out-Patient Services) Kiambu County e Spine Clinic Africa Ltd (Referral Only) Nairobi County e Karen Hospital-ika (Out-Patient Services) Kiambu County Evan’s Sun Rise Medical Centre N akur u County Swiss Cottage Hospital Kilifi County War Memorial Hospital N akur u County Tawfiq Hospital Kilifi County Family Health Options,Nakuru N akur u C ounty Kilifi District Hospital Kilifi County Kabarak University Medical Centre N akur u County Sub-County Hospital Kilifi C ounty e Karen Hospital - Nakuru CBD (OPS) New Kilifi Mwananchi Hospital Kilifi County e Karen Hospital - (OPS) Nakuru County Nairobi Womens Hospital, Nakuru N akur u C ounty e Aga Khan Hospital MSA-Kilifi & Mtwapa Kilifi County (Hyrax Branch, CBD Branch) Our Lady of Lourdes Kirin yaga County AAR Health Care Kenya Ltd N akur u C ounty DEFMIS ACK Mount Kenya Hospital Kirin yaga County Healthcare Centre N andi C ounty Kisii Level 5 Hospital Kisii C ounty St Joseph’s Mission Dispensary N andi County Nyangena Mission Hospital e Aga Khan Hosp Kisumu-Kapsabet (OPS) Tabaka Mission Hospital Kisii County Cottage Hospital N arok C ounty e Aga Khan Hosp Kisumu (Out Patient Services) Kisii C ounty S t Joseph Mission Hospital-Kilgoris N arok C ounty Medicatia Hospital e Aga Khan Hosp Kisumu Premier Care Diagnostics Narok County St Monicah Mission Hospital Kisumu County Kinara Hosp (Formely MNH) N yamira County St Joseph Mission Hospital-Nyabondo Kisumu County Charity Medical Centre N yandar ua County Baus Optical Kisumu Kisumu County Outspan Hospital N yeri C ounty Family Health Options Kisumu County Tumutumu Mission Hospital N yeri C ounty AAR Health Care Kenya Ltd (Outpatient Services) Kisumu County e Consolata Hospital Mathari N yeri C ounty Jordan Hospital - Muthale Kit ui County Family Health Options, N yeri C ounty Muthale Mission Hospital Kit ui County Nyeri Level 5 Hospital N yeri C ounty e Karen Hospital- Nyeri Mission Hospital Kit ui County e Karen Hospital- Karatina(OPS) Nyeri County Diani Beach Hospital K wale County Lions Sight First Eye Hospital Nyeri County Mabatini Medical Centre K wale County Wamba Catholic Hospital Sambur u County e Aga Khan Hospital MSA - (OPS) County County Medicare Ltd Sambur u County Cottage Hospital L aik ipia County Catholic Dispensary Sambur u County Huruma Health Centre L aikipia County Bama Nursing Home Sia ya C ounty Bliss Health Care (Nanyuki) Sagam Community Hospital Sia ya C ounty County Referral Hospital Sia ya County Unison Medical Centre L aik ipia County Moi District Hospital T aita Taveta County Bishop U Kioko Mission Hospital County Dawida Maternity and Nursing Home T aita Taveta County Shalom Community Hospital St Josephs Shelter of Hope Hospital T aita Taveta County AAR Health Care Kenya Ltd, Syokimau Machakos County e Aga Khan Hosp MSA- (OPS) Taita Taveta County German Medical Centre Machakos County Medina Diagnostic Ltd Hola T ana River County Bristol Park Hospital Machakos County PCEA Chogoria Hospital araka Nithi County Kiminini Cottage Mission Hospital T ransnzoia County Kilome Maternity & Nursing Home Cherang’any Nursing Home Transnzoia County Al Siha Nursing Home County e Aga Khan Hosp Kisumu- (OPS) Transnzoia County Blue Light Nursing Home Medical Centre T urkana County St eresa Mission Hospital(Kiirua) M eru County Lodwar Tumaini Medical Services T urkana C ounty Maua Methodist Hospital M eru County Moi Teaching & Referral Hospital U asin Gishu County Consolata Hospital Nkubu Baus Optical U asin Gishu County e Karen Hospital - Meru (OPS Meru County St Mary’s Medical Centre U asin Gishu County e Mitunguu Hospital Meru County Elgon View Hospital U asin Gishu County Meru Jordan Hospital Meru County Family Health Options e Nairobi Women’s Hospital, Meru Meru County Reale Hospital Uasin Gishu County AAR Health Care Kenya Ltd (Out-Patient Services) U asin Gishu County St Monica Health Centre Rapogi County St Lukes Orthopaedic & Trauma Hospital Uasin Gishu County St Joseph Mission Hospital - Migori Migori County Texas Cancer Centre Uasin Gishu County Samjomen Hospital Migori County Friends Church Sabatia Eye Hospital V ihiga County Akidiva Hospital Migori County Reysane Medical W a jir County Royal Hospital Migori County Camel Medical Centre W a jir County e Aga Khan Hospital Kisumu,Migori (OPS) Migori County Ortum Mission Hospital W est Pokot County DEFMIS CONTACTS 19th Floor Nyayo House, P.O Box 21710-00100 Nairobi Telegrams: “DEFMIS”, Nairobi Telephone:020 721 164/2721100 Ext 5626 Registry Oce-0202340489 (0800-1700Hrs Week Days) Your Health care Partner in Retirement Medical (24 Hrs)-Safaricom 0799 400 905 -Airtel 0787 101 876 Orange 0774 749 830/1 Bills section -0771 922 632 (0800-1700Hrs Week Days) Website: https://defmis.org INTRODUCTION The idea of forming DEFMIS was mooted in late 1996. The health care provided by government to serving members ends immediately upon their retirement. To establish jointly or in consultation with ministry of health, a comprehensive network of health care Retirees are vulnerable to poor health. Facilities throughout the country. Between 1998-2003 accumulation of funds. To invest the surplus of the fund in profitable and financially sound ventures. First DEFMIS contributions were received in August 1998. First retired members started to enjoy DEFMIS health care services in 2003. DEFMIS STRATEGIC OBJECTIVES Fully paid up members were to contribute for a period of 15/20 years at the rate of 3.1% depending on when Strategic objective 1: one joined the scheme. To review the current management structure, adopt an establishment and necessary infrastructure. To date DEFMIS offers health care services to retirees and their dependants. DEFMIS has a network of contracted health care providers who offer inpatient and outpatient services Strategic objective 2: to retirees and dependants countrywide. To diversify investments in order to reduce the risk factor and enhance the financial base. VISION To be the best and exemplary medical insurance scheme for retired members of the Defence Force and their Strategic objective 3 dependants by ensuring that members get quality health care. To provide quality services through timely response and clearance of medical claims, efficient customer care services and enlisting approved and standardized medical facilities. MISSION To ensure members have access to health care services wherever they might be by engaging reputable health Strategic objective 4 care institutions. To improve management information system, through the use of information and MOTTO communication technologies. “Your health care partner in Retirement” ELIGIBILITY FOR MEMBERSHIP Strategic objective 5 All service personnel who joined the Armed Forces/Kenya Defence Forces prior to 1st September 2004 To initiate an efficient and effective financial management system. may join DEFMIS at their discretion. They are however advised to voluntarily enrol in view of the proven benefits of membership post retirement. BENEFITS Inpatient-100% health care cost-max Kshs 2 million per family per year Service personnel who join the Armed Forces/Kenya Defence Forces after 1st September 2004 shall be Outpatient-75% remainder-25% members-max kshs 400,000/= per family per year. automatically enrolled as contributing members of DEFMIS. Contributor/Spouse covered for life, children up to 21 years of age. CORE VALUES. When a serving contributor retires pre-maturely before making full contribution for a period of 15/20 years, Accountability: Express utmost responsibility in resource utilization, decision and actions. he/she may pay the remaining balance at will: Integrity: Conduct of all operations with transparency. Access to benefits on retirement after total payment of the required premium. Teamwork: Implementation of the military esprit de corps necessary for a conducive work environment. Contributor nominates one spouse and a maximum of four dependants ( Children). Professionalism: Maintain high standards of customer relations, staff development and operations. The scheme settles members’ hospital bills within 30 days from the date of discharge. Innovation: Endeavour to turn new ways, patterns and connections into ingenious solutions. Dental cover-Kshs 30,000/= per family in a year. Optical cover-Ksh 20,000/= per family in a year. OBJECTIVE To enroll all serving members of Kenya Defence Forces (KDF) into the Medical Insurance Scheme. DEFMIS STRATEGIC PLAN To manage and maintain a viable Medical Insurance Scheme for the benefit of the retired members of KDF. The DEFMIS strategic plan provides a 5-year roadmap for updating its structure and operations, bringing it in To receive from the Ministry of Defence monthly contribution through check-off system. line with current corporate and market trends. Modernization will equip and enable the scheme to serve its To maintain, control and manage the fund in a transparent manner in the best interests of the beneficiaries. members professionally, in real time and maintain standards that support the financial growth needed for To pay for health care services legitimately rendered to beneficiaries. elevation to perpetual sustainability. It defines the vision, mission, core values and the motto.