Sydney Catchment Authority Appendices Appendices

sydney catchment authority appendices appendices

1. Names and qualifications of SCA Board members 95 2. SCA Board attendances at meetings 96 3. Standing committees 96 4. Senior Executive qualifications 97 5. Principal legislation and regulation 97 6. Insurance 98 7. Legal change 98 8. Current legal matters 98 9. Freedom of Information applications and status 100 10. Summary of Affairs 101 11. Schedule of charges for regulated water supply services 102 12. Credit card usage 102 13. Engagement of consultants 103 14. Payment of accounts 103 15. Grants and incentives 104 16. Overseas visits by staff 104 17. Equal opportunity, training and development for staff 105 18. Significant committees established/abolished 105 19. Staff above SES level 5 105 20. Waste reduction and purchasing plan implementation 106 21. Guarantee of Service 106 22. Cost of Annual Report 107 23. Cultural heritage assets 107 24. Publications 108

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1. Names and Qualifi cations executive positions with the EPA since financial advisory services and he acts as its inception. Prior to this, she held consultant to a number of state and federal of Board Members senior positions with the Ministry for the government departments. Accounting The Board’s membership changed during Environment, AWA Limited, Sydney Water and financial services are provided to 2003-04. The Minister appointed Lisa Board and the Department of Planning. She a diverse client base drawn from both Corbyn to the Board as the Sydney also worked for over 10 years with the US the private and public sectors, including Catchment Authority’s (SCA) Chief Environmental Protection Agency. funded organisations. Mr Corben is a Board Executive and appointed the previous Chief member of the NSW Legal Aid Commission Ms Corbyn holds a Masters degree in Executive, Graeme Head, as Managing and holds a number of directorships in Public Administration. Director. Robyn Kruk resigned from the industry. He has also acted as administrator board. The three-year term of the current The Minister appointed Ms Corbyn as a for 10 cooperatives. Prior to entering public SCA Board continued throughout 2003-04 member of the Board on 24 September 2003. practice he held a number of senior financial with the following members. positions in commerce and industry. John Asquith Board Members John Asquith is the Board nominee from Maggie Deahm the Nature Conservation Council of Maggie Deahm has spent most of her John Whitehouse, NSW. He is the Honorary Secretary of working life in the NSW Public Service, Chairman that organisation and Chairman of the including nine years with the Ministry for John Whitehouse has had an extensive Central Coast Community Environment the Arts and 12 years with the NSW Agent career in law and public service. He is a Network. He has been a trustee of the NSW General’s Office, London. Ms Deahm has partner with the law firm Minter Ellison, Environmental Trust and a member of the lived in the Blue Mountains since 1987 and where he is Practice Head, Planning NSW Bushfire Coordinating Committee. was elected to Blue Mountains City Council and Environment Law. He is a Fellow Mr Asquith has recently been appointed in 1991. She served as the Federal Member in Environmental Studies at Macquarie to the Hunter-Central Rivers Catchment for Macquarie, 1993-96. From 1996-2000, University and an Honorary Professorial Management Authority. she served both as a member and Chairman Fellow in the School of Law at Wollongong of the Western Sydney Waste Board. She Mr Asquith holds Bachelor of Engineering University. His previous positions include: has held positions as Deputy Chairman of and Master of Arts degrees, and is a the Board of the Jenolan Caves Reserve conjoint lecturer in the School of Applied • Partner, Dunhill Madden Butler Trust and an assessor to the Local Science, Sustainable Resource Management • Director, NSW National Parks and Government Remuneration Tribunal. at the University of Newcastle. Wildlife Service (NPWS) Graeme Head • Assistant Director, NSW Department Kerry Chant, Chairman, of Environment and Planning Corporate Governance Committee Graeme Head is the Managing Director of the SCA and is responsible for its Kerry Chant is Director, Public Health • Director, Sydney Water Corporation. day-to-day management. He held the Unit, South Western Sydney Area Health position of SCA’s Chief Executive from Mr Whitehouse holds degrees in arts Service. Her areas of responsibility include late 2001 to September 2003. Mr Head and law from the University of Sydney, the prevention and control of infectious previously worked for 12 years at the NSW a Bachelor of Science from Macquarie diseases, and environmental health. University, and a Diploma in Legal Practice EPA and its predecessor, the State Pollution from the University of Technology Sydney. Dr Chant holds a medical degree and Control Commission. Over that time, he held Masters degrees in Health Administration, the positions of Assistant Director General, Lisa Corbyn, and Public Health. She is a member of the and Director Education and Community Deputy Chairman Royal Australian College of Physicians, Programs. Before working at the EPA, Mr Faculty of Public Health. Head worked for many years in health and Lisa Corbyn has been the Chief Executive human services, including as an Assistant of the SCA since September 2003. She is also Robert (Bob) Corben Director, NSW Centre for Education and the Director General of the Department of Information on Drugs and Alcohol. Environment and Conservation (DEC). She Robert Corben is a Fellow of the Australian previously held the position of Director Society of Certified Public Accountants and The Minister appointed Graeme Head General of the NSW Environment a Registered Company Auditor. Mr Corben as Managing Director of the SCA on 24 Protection Authority (EPA) from November has been in public accountancy practice for September 2003. 2000 to September 2003, having held 28 years. His practice specialises in ongoing

Robyn Kruk the upper reaches of the Wollondilly River. He Audit Committee has an active interest in developing sustainable Robyn Kruk is the Director General of The Audit Committee is responsible for and profitable farm management practices. NSW Health. Prior to this appointment, ensuring the effectiveness of the SCA’s she was Deputy Director General at the Mr Wheelwright holds a degree in internal and external audit processes and NSW Premier’s Department, Director Rural Science, University of New England, giving careful consideration to issues raised General at the NSW NPWS and Deputy and is involved with tertiary education by the auditors. Director General at the Cabinet Office. of agricultural students. More recently, The Committee is also responsible for Ms Kruk has significant experience in the he obtained a Bachelor of Business, ensuring that the SCA’s accounting policies resolution of natural resource conflicts. Charles Sturt University, and training in and principles are in accordance with the She has represented NSW in negotiations Holistic Management. of significant Commonwealth and State stated financial reporting framework. It agreements, including the Intergovernmental must ensure that the Board is informed of significant issues raised by the auditors, Agreement on the Environment, National 2. SCA Board Attendances Forestry Policy, and the National Biodiversity management or committee members. Strategy. Ms Kruk chaired the CSIRO at Meetings Biodiversity Sector Advisory Committee The Board generally meets 11 times each Table A2 - Audit Committee and led the secretariat supporting Peter year – from February to December. When Meeting Attendances, McClellan QC in the conduct of the necessary, the Board also considers matters 1 July 2003 – 30 June 2004 inquiry into Sydney’s water supply, which out of session. In 2003-04, the Board met recommended the establishment of the SCA. 11 times. Committee Meetings Meetings Robyn Kruk resigned from the Board on 22 members held attended during September 2003 Table A1 - member’s SCA Board meeting attendances, term Sara Murray Kenneth 5 5 1 July 2003 – 30 June 2004 Wheelwright Sara Murray has been a councillor for (Chairman) Wingecarribee Shire Council for 11 years, Board Meetings Meetings Lisa Corbyn 5 4 including four years as mayor and a year as member held attended deputy mayor. Dr Murray is President of during Graeme Head 4 4 member’s the NSW Local Government Association, term John Asquith 5 3 and previously held the position of Deputy Robert Corben 5 5 John 11 11 President. She has also served on a number Whitehouse of inter-government committees and Lisa Corbyn 8 7 Corporate Governance has a strong interest and involvement in environmental and water-related issues. Graeme Head 9 9 Committee John Asquith 11 10 The Corporate Governance Committee is Dr Murray is a psychologist in private responsible for ensuring that the SCA meets practice. She holds a Bachelor of Arts Kerry Chant 11 10 all of its statutory reporting requirements. degree from the Australian National Robert Corben 11 10 It monitors the SCA’s performance by University and doctorate in psychology Maggie Deahm 11 10 overseeing the development of quarterly from the University of Sydney. She has Robyn Kruk 3 1 reports to the Board on matters that include held various research and university the Business Plan 2002-2007, the Statement teaching positions. Sara Murray 11 10 Kenneth 11 11 of Financial Framework and the Capital Kenneth Wheelwright, Wheelwright Works Program. Chairman Audit Committee The Committee also oversees the development Kenneth Wheelwright is the NSW Farmers of quarterly reports to the Board relating to Association nominee to the SCA Board and 3. Standing Committees SCA licences. The reports identify the SCA’s has recently been appointed to the Board The Board continues to operate through two level of compliance with the licences and any of the Hawkesbury-Nepean Catchment standing committees: the Audit Committee remedial action taken following audits. Management Authority. He manages a and the Corporate Governance Committee. The Committee is also responsible for grazing property situated in the catchment on developing policies for the Board to consider.

96 Sydney Catchment Authority Annual Report 2003 - 2004 Sydney Catchment Authority Annual Report 2003 - 2004 97 Table A3 - 5. Principal Legislation the SCA to exercise any function conferred Corporate Governance or imposed on it by the Sydney Water and Regulation Catchment Management Act 1998 or by any Committee Attendances, The SCA has regulatory tools to manage other Act within and beyond the SCA’s area 1 July 2003–30 June 2004 activities that are likely to impact on of operations. catchment lands and water quality. The The SCA is authorised and obliged by its Committee Meetings Meetings tools consist of regulations made under operating licence to provide, construct, members held attended the Sydney Water Catchment Management during operate, manage and maintain efficient Act 1998, and planning instruments made member’s systems for the supply of bulk water. The term under the Environmental Planning and SCA is also obliged to ensure that its works Kerry Chant 3 3 Assessment Act 1979. (Chairman) comply with the quality and performance standards required by the licence. Lisa Corbyn 1 0 Principal Regulation The SCA’s performance against the terms Graeme Head 3 3 The SCA manages activities that are likely to of its operating licence is subject to audit John Whitehouse 3 3 impact on water quality and the catchments. every 12 months. The audit is by a licensed It does this through regulations made under Maggie Deahm 3 2 auditor, appointed by the Independent the Sydney Water Catchment Management Act Robyn Kruk 1 0 Pricing and Regulatory Tribunal (IPART). 1998 and planning instruments made under Sara Murray 3 1 the Environmental Planning and Assessment The operating licence is subject to a Act 1979. mid-term review and an end-of-term review Some matters usually delegated by the Board by IPART. This is to determine whether or to the Corporate Governance Committee not the licence is fulfilling its objectives. The were dealt with by the full Board in 2003-04. Sydney Water Catchment reviews also cater for any other issues that Management (General need to be considered. Regulation) 2000 4. Senior Executive This regulation enables the SCA to regulate Water Management Licence Qualifications access, activities and behaviour in controlled On 23 April 2001, the Water Administration Margaret Brodie, BA, Dip Social Studies, and special areas. Controlled areas are tracts Ministerial Corporation (the Department Dip Strategic Marketing, General Manager of land where the SCA’s works are located. of Infrastructure, Planning and Natural Corporate & Property Services Special Areas are large tracts of land Resources (DIPNR)) granted the SCA a surrounding the SCA’s water storages. water management licence, pursuant to Part Andrew Bryan, BA (Hons), MTCP, MPIA, 9 of the Water Act 1912. Executive Director Policy and Governance Sydney Water Catchment (acting) The licence is for a term of 20 years. It was Management (Environment required to be reviewed within six months George Dodds, Dip Civ Eng, M Eng Sc Protection) Regulation 2001 of the date of issue and, thereafter, before (Env Eng), General Manager, Catchment the end of each five-year period for the term Operations and Major Projects To protect water quality and manage the catchments, this regulation enables the SCA of the licence. Kenneth Elliott, BA LLB, Senior Legal to exercise certain regulatory functions The objective of the water management Counsel under the Protection of the Environment licence is to manage the SCA’s access to water Ian Landon-Jones, BE (Civil), M Eng Sc, Operations Act 1997 with regard to non- resources within its area of operations. This Executive Director Dam Safety scheduled premises and activities. These are must be done according to the principles premises and activities that have not been of ecologically sustainable development as Ian Tanner, BSc (Civil Eng), General licensed by the DEC. described in section 6(2) of the Protection of Manager Bulk Water the Environment Administration Act 1991. Barrie Turner, BSc (Hons) (Town Planning), Operating Licence The licence authorises the SCA to take Dip Town Planning, MPIA, General On 2 July 1999, the Governor of NSW and use water from water sources and Manager Environment and Planning granted the SCA an operating licence under water management works, as specified in Rhonda Wheatley, BBus (Acc/Law) Grad Cert section 25 of the Sydney Water Catchment the licence. It also specifies the amount of Pub Sect Mgmt, FCPA, FAICD, Executive Management Act 1998. The licence was water that the SCA must make available for Director Finance and Procurement amended under section 27 of the Act, environmental flows. effective 19 April 2000. The licence enables

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The SCA is required by the licence to pay • water supply services European underwriters. Most policies were a licence fee for water management charges due for renewal as at 31 May 2004. • ancillary and miscellaneous services and for costs incurred by the Ministerial for which no alternative supply exists The cost of insurance has been reduced by Corporation in administering the licence. and which relate to the supply of approximately $1.1 million, in part due to a those services. recovery in the insurance industry and the Memoranda of Understanding SCA’s approach to asset management. The effect of the order is that, being The SCA is required, under Section 36 of government monopoly services, IPART will The major insurance policies renewed during the Sydney Water Catchment Management determine the price that the SCA is able to 2003-04 were: Industrial Special Risks Act 1998, to enter into memoranda of charge for the services. (Property), Combined Public and Product understanding (MOU) with the regulatory Liability, Professional Indemnity, and agencies listed in Section 35(a) of the Act. IPART invites submissions and holds public Directors and Officers Liability Insurance. The agencies are: hearings prior to determining the price that the SCA is able to charge its customers. The insurance coverage has been tailored • Director General of NSW Health The SCA’s customers are Sydney Water, to meet the SCA’s business and asset • Water Administration Ministerial Shoalhaven City Council, Wingecarribee management requirements. Corporation Shire Council and 60 retail customers. • Department of Environment and Conservation (DEC). Planning Instruments 7. Legal Change In 2002-03, the SCA began negotiations State Environmental Planning Amendments to the to revise the MOUs with each of these Policy No. 58 Sydney Water Catchment agencies. The revised MOUs with the State Environmental Planning Policy No 58 Management Act 1998 Director General of NSW Health and with (SEPP 58) – Protecting Sydney’s Water Supply the DEC were finalised and have continued – took effect on 1 February 1999. The The Sydney Water Catchment Management to be effective throughout 2003-04. policy requires new developments within Amendment Act 2003 was assented to on 20 November 2003 and commenced on that Due to changes in government structure catchments to be assessed for potential date. The Act amended the Sydney Water over the past two years, the revised MOU impacts on water quality. A consent Catchment Management Act 1998 to enable with the Water Administration Ministerial authority is required by SEPP 58 to notify the SCA to engage in the generation and Corporation could not be finalised. the SCA or to seek the SCA’s agreement (or both) in relation to certain developments. supply of hydro electricity and to receive monies from this activity. Special Areas Strategic Draft Regional Plan Plan of Management The Statute Law (Miscellaneous Provisions) Under Section 53 of the Sydney Water Act (No. 2) 2003 amended the Sydney Water Section 49 of the Sydney Water Catchment Catchment Management Act 1998, all the Catchment Management Act 1998 to provide Management Act 1998 identifies strategies land within the catchment area is subject for the appointment of the Managing for the management of Special Area lands. to a regional plan. See key result area 1 for Director to the Board of the SCA. The purpose is to maintain ecological information on progress of the draft plan. integrity and protect water quality. Special Areas are the lands adjacent to the Directions under Section of 8. Current Legal Matters SCA’s water storages. The SCA and the Environmental Planning and As at 30 June 2004, the SCA had carriage DEC jointly developed and continue to Assessment Act 1979 implement the Special Areas Strategic Plan of the following legal matters: Under section 117 of the Act, the SCA is able of Management. to influence the development and amendment • Gundungurra – Native Title Claim of local environmental plans to ensure that – Land in Special Areas Pricing the plans contain adequate measures to • Gundungurra Native Title Claim The Premier, in an order made under Section protect catchments and water quality. – Land Under Stored Waters 4 of the Independent Pricing and Regulatory – Warragamba Dam Tribunal Act 1992 (IPART Act), declared that the following services supplied by the 6. Insurance • Intervention by the SCA in matter SCA are government monopoly services: of Smith & Sonter versus Wollondilly The SCA insurance policies have been Shire Council placed with various domestic, London and

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• Warragamba Dam Auxillary Spillway Project Table A4 - Freedom of Information statistics – Folly Creek Claim

• Warragamba Dam Auxillary Spillway Project – Contractual Requests 2000-01 2002-03 2003-04 Disputes Notified to the Superintendent FOI requests received: Information on the status of these matters is discussed in the New (including transferred in) 1 2 10 Financial Statement: Note 18 – Contingent Liabilities. Brought forward from previous period 0 0 0 Total to be processed 1 2 10

9. Freedom of Information Completed requests 1 2 10 Applications and Status Requests transferred out 0 0 0 Freedom of Information (FOI) statistics for 2003–04 are shown below, Withdrawn requests 0 0 0 together with statistics for the two preceding years. The SCA received Total processed 1 2 10 10 new FOI requests for documents during the year. No requests were Unfi nished requests 0 0 0 brought forward from 2002-03. No Ministerial Certificates specifying (carried forward) that a document is a restricted document were issued. Result of FOI requests: The SCA is committed to the principle of transparency of decision- Granted in full 0 0 4 making and public access to its documents. Key documents are available to the public through the SCA’s website and through its Granted in part 1 1 4 communications section. Refused 0 1 2 Ten FOI applications were completed during 2003-04. Deferred 0 0 0 Requests requiring formal consultation 1 1 5 Four applications were granted in full. Four applications were granted in part. For the applications granted in part, access was Total consultations 3 1 11 refused to a small number of documents under the exemption Requests granted in part or provisions of the Freedom of Information Act 1998. Documents were refused—basis of disallowing released with the exempt material deleted. As an example, the SCA or restricting access: deletes details of security arrangements to ensure Sydney’s essential s.19 application incomplete, 0 0 1 drinking water infrastructure is protected. wrongly directed s.22 deposit not paid 0 0 1 Two of the completed applications were refused. One was refused s.25(1)(a1) diversion of resources 0 0 0 because the applicant failed to pay the required advanced deposit; the second was refused because the application did not include all details s.25(1)(a) exempt 1 1 4 as required by Part 3, Section 17 of the FOI Act, and the application s.25(1)(b), (c), (d) otherwise available 0 0 0 fee did not accompany the application. An unsuccessful attempt was s.28(1)(b) documents not held 0 1 0 made by the FOI coordinator to secure all necessary information and s.24(2) deemed refused, over 21 days 0 0 0 payment. s.31(4) released to medical practitioner 0 0 0 Six applications took between 22 and 35 days to process, reflecting the Total 1 2 6 SCA’s commitment to consulting with third parties to applications. It also reflects the size and complexity of some applications. Costs and fees of requests processed: Many FOI applications received by the SCA in the past year have Assessed costs $90 $60 $420 been broad and complex, requiring discussion with applicants to refine the applications to identifiable documents and a manageable Fees received $30 $60 $270* scope. This process may be time-consuming and the time spent is Discounts allowed: not subject to FOI processing charges as it is offered as part of the Public interest 0 0 1 SCA’s commitment to quality service. Financial hardship: pensioner/child 0 0 0 One internal review was completed in the reporting year, relating to Financial hardship: non-profi t 0 0 0 one FOI application. That determination was upheld. organisation Total 0 0 1

100 Sydney Catchment Authority Annual Report 2003 - 2004 Sydney Catchment Authority Annual Report 2003 - 2004 101 Table A4 - Freedom of Information statistics cont. 10. Summary of Affairs

Days to process: Section 1 – Statement of Affairs 0–21 days 1 2 4 The SCA’s most recent Statement of Affairs is available on the SCA’s website. Copies of the Statement of Affairs are held in the SCA’s 22–35 days 0 0 6 library and are available for inspection. Copies of the Statement of Over 35 days 0 0 0 Affairs can be obtained by contacting the SCA’s FOI Coordinator at Total processed 1 2 10 the address shown below. Processing time: The Statement of Affairs provides information about: 0–10 hours 1 2 8 • the structure and functions of the SCA 11–20 hours 0 0 2 • how the functions of the SCA affect members of the public 21– 40 hours 0 0 0 Over 40 hours 0 0 0 • how the public can participate in the SCA’s policy making and functions Total processed 1 2 10 • the various types of documents usually held by the SCA Reviews and appeals finalised: Internal reviews 1 0 1 • procedural arrangements for public access to the SCA’s documents Ombudsman’s reviews 1 0 0** Administrative Decisions 0 0 0 • provisions for the amendment of the SCA’s records concerning Tribunal appeals the personal affairs of a member of the public. Internal review details – grounds on which requested Section 2 - Policy Documents Upheld: The SCA holds the following policies and procedures that may be Access refused 0 0 0 accessed for information. Exempt matter 1 0 1 SCA Business Plan 2002-2007 Unreasonable charges 0 0 0 Access to Published Information Policy Charge unreasonably incurred 0 0 0 Bushfire Operations Plan Total upheld 1 0 1 Catchment Protection Scheme Varied: Code of Conduct Access refused 0 0 0 Complaints Handling Policy and Procedure Exempt matter 0 0 0 Corporate Incident Management Policy Unreasonable charges 0 0 0 Cultural Heritage Policy Charges unreasonably incurred 0 0 0 Debt Management Policy Total varied 0 0 0 Education Strategy 2003-2006 Total 1 0 1 Energy Management Policy Environment Plan 2000-2005

* One applicant failed to pay the initial application fee. Environment Policy ** At time of print, one matter was the subject of enquiries from the Ombudsman’s office. Environmental Education Policy These enquiries were incomplete at the time of printing. Environmental Impact Assessment Policy Equal Employment Opportunity Management Plan 2002-2003 Ethnic Affairs Priority Statement 2001-2003 Expert Reference Panel – Charter and Procedures Healthy Catchments Program Local Government Reference Panel – Charter and Procedures

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Media Relations Policy 11. Schedule of Charges Schedule of Charges for Occupational Health, Safety and for Regulated Water Regulated Water Supply Services Rehabilitation Policies and Procedures for 2004-05 Pollution Source Risk Management Plan Supply Services On 12 September 2000, IPART determined Privacy and Personal Information Policy Table A5 - a medium term price path for the SCA Privacy Management Plan SCA pricing schedule 2003-04 covering the period from 1 October 2000 Recruitment Policy to 30 June 2005. On 23 May 2003, IPART released its mid-term review of these prices. Regional Consultative Committee Charge for 2003-04 The review maintained the September 2000 – Charter and Procedures price path. Risk Management Policy Sydney Water Corporation The determination provided for increases SCA Facilities Centre Conference/ Fixed availability charge $5.240 in certain charges to be linked to the Accommodation Utilisation Policy per calendar month million movement in the Consumer Price Index Special Areas Strategic Plan of Volumetric charge $113.53 (CPI). Accordingly, IPART has allowed a per megalitre Management 2.4 per cent CPI adjustment and the SCA Spillage Contingency Plan Wingecarribee Shire will apply the increased charges, effective Council Waste Reduction and Purchasing Policy from 1 July 2004. Volumetric charge $93.90 Wingecarribee Swamp and Special Area per megalitre Plan of Management Shoalhaven City 12. Credit Card Usage Work Experience Policy Council Volumetric charge $93.90 Credit Card Certifi cation Section 3: Contact Arrangements per megalitre The SCA operates Mastercard credit card All applications for access to documents in Retail Customers facilities with the Westpac Bank. Credit the possession of the SCA (other than policy Annual service charge card expenditure is paid by electronic documents) must be made in writing and (unfi ltered water) for funds transfer directly from the SCA’s bank should be accompanied by an application fee connection of nominal diameter: account on the second day of each month. of $30 and marked to the attention of the All expenditure is verified by card holders FOI Coordinator. 20mm $75.00 25mm $117.20 (SCA Executive) by the fifteenth day of the The application should be addressed to: month when payments are made. 30mm $168.75 The FOI Coordinator 32mm $192.00 One credit card is used as a corporate credit Sydney Catchment Authority card with a credit limit of $10,000. All other 40mm $300.00 PO Box 323 credit cards have a credit limit of $2,000. PENRITH NSW 2751 50mm $468.75 Expenditure via the corporate credit 80mm $1,200.00 Access to policy documents, unless card occurs through the SCA’s electronic otherwise stated, is free of charge and can 100mm $1,875.00 procurement system. The SCA limits the be arranged by contacting the FOI 150mm $4,218.75 establishment of vendor accounts by using Coordinator on telephone number 200mm $7,500.00 corporate credit card facilities. (02) 4725 2103, facsimile (02) 4725 2520, by larger than 200mm (nominal Expenditure on credit cards issued to email to [email protected], or in 2 diameter) * the Executive is certified by the person at the address below between 75/400 cardholder and independently verified by the hours of 8.30am and 5.00pm, Monday Volumetric charge $0.751 the cardholder’s supervisor. Authorisation to Friday. (unfi ltered water – per kilolitre of payment is undertaken on a monthly Sydney Catchment Authority Volumetric charge raw $0.44 basis by the Executive Director Finance Level 2, 311 High Street water – per kilolitre and Procurement. PENRITH NSW 2750 During 2004 all Mastercard credit card payments were made on time and no interest charges were incurred.

102 Sydney Catchment Authority Annual Report 2003 - 2004 Sydney Catchment Authority Annual Report 2003 - 2004 103 13. Engagement of Interest incurred on late Payroll Payment Performance over Consultants Tax (self disclosure by SCA) $4,590 the 2004 year Interest incurred on late During the 2003-04 financial year, the Since the introduction of the electronic payment of Cabcharge account $121 SCA incurred $85,340 (net of GST) in finance and finance related management expenditure relating to the engagement of Interest in Council rates systems in 2003, the SCA has improved its two consultants. and Other payments $139 payment performance. This is expected to continue to improve during the 2005 year. Consultancies less than $30,000 Graph A1 - Aged analysis During 2004-05, the SCA will review its One consultant provided services under accounts payable in dollars at creditor payment terms in accordance with $30,000 relating to a feasibility study for payment terms stated on the invoices to 30 June 2004 ensure consistency with the creditor master a Field Study Centre at Robertson �� (Southern Highlands). files in the SCA’s SUN financial management system. This review will improve the accuracy of the data within the master files Consultancies equal to or and the quality of information produced. more than $30,000

Details of expenditure on consultants over �� $30,000 are as follows: �� Name: Pacific Road Corporate Finance Pty. Ltd. Graph A2 - Creditors payment summary by dollars Title of Review of the SCA - 2003-04 by quarter Project: Operating/Capital �� Expenditure for IPART �� Pricing Submission �� Actual Cost: $74,620 ��

�� 14. Payment of Accounts �� Performance continued to improve during 2003-04, largely due to the computerised �� finance management system that was introduced towards the end of 2002-03. � �� Payment of Accounts Graph A1 shows aged analysis of accounts Graph A3 - Creditors payment summary by percentage payable at 30 June 2004. The graph shows - 2003-04 by quarter that with the exception of $160 held in �� dispute (shown as 60 – 90 days), all other �� accounts payable fall within the 30 days �� range. The SCA’s target is to settle all �� accounts payable within 30 days trading �� terms or in accordance with the terms specified on the vendor’s invoice. ��

�� Interest Awarded �� During 2004, $4,850 interest was incurred on overdue accounts as follows: ��

� ��

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15. Grants and Incentives Table A6 - Catchment Protection and The SCA developed a framework for Improvement Grants Scheme for 2003-04 the delivery of its grants and incentives Grant Applicant Description Amount programs. It sets out the procedures that the No. Provided SCA uses to manage grants, sponsorships 80 Werriberri Landcare Inc Towards the cost of a weed eradication project $3,520 and devolved funding. The framework Administering body: Wollondilly Shire Council brings consistency to SCA grants activities 81 Zig Zag Railway Co-op Ltd Towards the cost of bush regeneration along a $1,616 and focuses on: section of railway line 82 Lithgow and District Community Towards the cost of polyhouses cover kits $2,500 • decision making processes Nursery for greenhouse 83 Mount Gibraltar Landcare and Towards the cost of noxious weed control, bush $8,000 • the role and composition of the Grants Bushcare regeneration and maintenance. Administering body: and Incentives committee Wingecarribee Shire Council 84 Goulburn City Landcare Group Riparian revegetation of the mid and upper $5,100 • authorisations banks of Marsden Weir. Administering Body: Goulburn City Council • grant agreement and reporting 85 Krawaree Wild Dog Association Towards the cost of a large-scale pig $9,580 requirements eradication program • grant payments. 86 Jacqua Creek Landcare Group Towards the cost of fencing the creek to stop stock $6,455 access and developing an alternative water supply SCA policy to support the framework will 87 Heffernans Creek Catchment Towards the cost of a community nursery of local $4,377 be developed in 2004-05. Landcare Group Inc native plants 88 Kangaroo Valley Environment Riparian restoration of sites at Kangaroo $9,080 Group Inc Valley village Catchment Protection and 89 Sydney Bushwalkers Inc Towards the cost of weed control and bank $4,500 Improvement Scheme Grants stabilisation by planting native species on riparian land 90 Upper Kangaroo Valley Removal of Madeira vine infestations and restoration $8,000 A total expenditure of $154,582 (including Bushcare Group of endemic vegetation in riparian areas of upper GST) was provided for 23 projects, under the Kangaroo River and its tributaries in the Upper scheme. There were two rounds of grants in Kangaroo Valley below Budderoo National Park 2003-04, closing in June 2003 and May 2004. 91 Inverary Creek Land Care Group Inc Towards native revegetation and erosion control $6,474 92 Kangaroo Valley Landowners in Towards the cost of a trial of several approaches to $8,000 conjunction with Shoalhaven City privet removal and replanting with native species Council, Brogers Creek Landcare Inc and the Friends of the Brush 16. Overseas Visits by Staff Tailed Rock Wallaby Name: Ian Landon-Jones, 93 Basket Creek Landcare Group Towards the cost of a storage facility for tools and $8,000 Executive Director Dam Safety chemicals 94 Bowral Landcare Group Inc Constructing streambed controls and associated $9,468 Dates of visit: 15 – 30 May 2004 revegetation at Mittagong Creek Destination: Seoul, South Korea 95 Mt Gibraltar Landcare and Bushcare Bush regeneration work at Mt Gibraltar $8,000 Congress: International Commission 96 Wollondilly Landcare Training landcare members in catchment and land $3,000 on Large Dams (ICOLD) 2004. Also Coordinators Committee management attended a symposium, workshop and 97 Leura Park Bushcare/Leura Riparian repair and revegetation of the Leura $7,950 Environment Enhancement Creek Environment study tour and participated in two ICOLD & Protection Association Technical Committee meetings. 98 Oberon High Country Enhancing riparian vegetation and the creating $8,000 Landcare Group wildlife corridors to connect remnant vegetation in Name: Simone Greenaway, the Upper Hollanders River Catchment Manager Policy and Corporate Governance 99 Mt Kanimbia Landcare Group Protecting and revegetating riparian zones and $7,380 Cullenbenbong wetlands in the Hartley and Dates of visit: 27 June – 2 July 2004 Kanimbla valleys Destination: Wellington, New Zealand 100 Yerranderie Landcare Group Inc Continuing weed reduction work in the $8,000 Course: Australian and New Zealand Yerranderie area School of Government as part of Executive 101 Kangaroo Valley Environment Continuing riparian restoration work at Kangaroo $9,584 Group Inc River and around the township of Kangaroo Valley Master in Public Administration Program. 102 Upper Kangaroo Valley Continuing weed reduction work along $8,000 Bushcare Group the upper Kangaroo River

Note: Unincorporated bodies are paid through legal entities, such as local councils

104 Sydney Catchment Authority Annual Report 2003 - 2004 Sydney Catchment Authority Annual Report 2003 - 2004 105 17. Equal Opportunity, Training and Development 19. Staff Above SES Level 5 Training and Development The SCA had two staff members above SES Table A8 - Staff participation level 5 during 2003-04. The details are set for Staff and areas of training and out below. development for 2003-04. Table A7 - Staff by category Name, position and level: over four years Area of training Attendee Lisa Corbyn, Chief Executive numbers SES Level 8 Category 2000-01 2001-02 2002-03 2003-04 Orientation 12 Remuneration package: Ms Corbyn, Director Managing 1 1 1 1 Communications 73 Director General, Department of Environment and Computer education 154 Senior 13 14 82 82 Conservation (DEC), receives $10,000 per Executives1 Staff relations 24 annum salary supplement for fulfilling her Contract 22 26 393 403 Engineering/Technical/ 68 functions as Chief Executive, SCA. staff Para-Professional Period in position: 24 September 2003 – Award staff 165 189 207 237 Environment 92 30 June 2004 Total 201 230 2554 2864 Incident management numbers • AIIMS five-day course 17 Results: Since her appointment, Ms Corbyn has provided strong leadership to the SCA Total FTE 187.4 215.2 239.7 266.78 • AIIMS awareness course 58 numbers Leadership 3 through her active participation on the SCA Board and Audit Committee and by providing 1 The category ‘Senior Executives’ for the Management 194 strategic guidance on major issues. year 2001-02 includes staff whose total Contracts management remuneration package is equivalent to • contract shells 88 In her dual capacity as Chief Executive Senior Executive Service (SES) Level 1 • project management 30 SCA and Director General DEC, she has and above. The same category for the years 2002-03 and 2003-04 only includes staff Office management 1 provided strong links to environmental matters before the SCA, particularly in who are members of the SCA Executive. OHS&R 297 2 Figure includes two women. managing water quantity and quality and Operations 227 3 Figure includes 11 women and one catchment health. Personal development 9 temporary staff member. As Chair of the Water Chief Executive 4 Figure includes 40 award staff with a full Quality 10 Officers, she has brought very broad time equivalent (FTE) of 20.87 staff and Staff acting in higher duties 106 one senior manager/specialist staff member perspectives to SCA water management with a FTE of 0.91. SCA supported study issues, especially in water demand and • Business related 9 supply. As well, she has ensured that SCA • Environment related 3 views are injected into wider national • Public policy related 1 and state water management frameworks. Total 1,476 During the year, this unique role has brought important SCA outcomes to the forefront 18. Significant Committees in the development of the Government’s Metropolitan Water Strategy. Established/Abolished Significant committees are defined as those Name, position and level: established by the SCA Board or under Graeme Head, Chief Executive memoranda of understanding between the and Managing Director SCA and other agencies. No committees SES 6 were established or abolished during the Remuneration package: $247,100 reporting period. Period in position: Chief Executive 1 July 2003 - 23 September 2003, Managing Director 24 September 2003 - 30 June 2004 Results: As well as providing strategic direction for the SCA and fulfilling his

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functions as an SCA Board and Audit • Taking a collaborative, but leading, role estimate 6,581 kilograms of print writing Committee member, Mr Head was in the policy development on Sydney’s paper is recovered from head office each responsible for the day-to-day management water supply and demand strategy and year (accounting for 81.5 per cent of staff). of the SCA. drought management strategy Contractors and staff are required to recycle or divert waste wherever practical. Key achievements for Mr Head over the • Developing and delivering effective reporting period included: SCA Board processes, which provide strong and timely corporate governance 3. The use of recycled material • Consolidating SCA management systems and operational policy guidance. It is SCA policy to promote the • Completing industrial award purchase of recycled or environmentally amendment negotiations, which are responsible materials. supporting significant corporate 20. Waste Reduction • A minimum of 60 per cent recycled cultural change and Purchasing Plan content paper is purchased for • Completing procurement reforms, approximately 90.4 per cent of SCA which improve the SCA’s ability to Implementation office paper needs manage contract risks 1. Reducing the generation • An estimated 90 per cent of externally • Instigating asset creation capital of waste printed documents are printed on paper expenditure program reforms that provide containing a minimum of 60 per cent clearer understanding of the purpose, The SCA promotes the use of electronic recycled content paper direction and content of the program, documents, double-sided printing, email and • The SCA’s Annual Report, Annual including scheduling of capital works recycled paper. Environment Report, Environment • Expanding SCA asset management In 2003-04, the number of A4/A3 reams Plan, and Annual Water Quality improvements, including project purchased was reduced by 1,078. Monitoring Report are printed on management systems, strategic The SCA used 187 toner cartridges recycled paper. asset capability assessments, risk which was a 72 per cent increase over management and due diligence the 166 cartridges purchased in 2002-03. • Improving operational performance to Contributing factors were new printers and 21. Guarantee of Service give confidence in bulk raw drinking photocopiers and additional staff. As required by Section 22 of the Sydney water quality, conformance with Water Catchment Management Act 1998, the guidelines, meeting audit requirements 2. Resource recovery SCA and Sydney Water have entered into an agreement for the supply of bulk water • Reviewing the Finance and All used toner cartridges are returned to to Sydney Water. The initial agreement Procurement and Bulk Water the manufacturer and all SCA staff have between the parties was amended, effective divisions which will lead to significant access to paper and cardboard recycling from 21 August 2002. The current management improvements and services. Annual internal waste audits agreement will continue until December. operating efficiencies • Leading the SCA’s involvement in the Graph A4 – Volume and type of waste sent to landfi ll public release and consultation on the draft regional plan for the drinking from SCA audit sites (kg/year/employee)

water catchments of Sydney and �� adjacent regional centres �� • Finalising and implementing the �� SCA’s Healthy Catchments Program

to deliver positive catchment �� improvement outcomes ��

• Establishing a strong compliance �� program with very good working ��

relationships with catchment councils � and the DEC

� ��

106 Sydney Catchment Authority Annual Report 2003 - 2004 Sydney Catchment Authority Annual Report 2003 - 2004 107 The agreement specifies the water quantity Table A9 - Listings on draft SCA Heritage and Conservation Register and quality criteria for each supply point. It also requires an undertaking by each party to exchange information, billing and Heritage items Condition Heritage items Condition payment arrangements. The agreement Engineering heritage Blue Mountains supply system provides for charges and adjustments to Warragamba supply system Cascades Dams Good charges to be made where the supply of Warragamba Dam Good Greaves Dam Good • Crest gantry crane Good - major upgrade Medlow Bath Dam Good water varies in quality from that specified in works commenced Woodford Creek Dam Good the agreement. • Crest gates Good Brownlow Weir Good • Dam outlets Good Negotiations regarding supply agreements Cobbitty Village Weir Partially demolished • 18 ton Cableway Fair with Wingecarribee Shire Council and (Upper Tail Tower) Menangle Weir Good Shoalhaven City Council are continuing. • Haviland Park, Fair - Landscape Plan is Mt Hunter Rivulet Weir Good A supply agreement with one retail Warragamba Dam being revised Thurns Weir Good customer was signed. There are now supply • Main dam wall Good - drum gate stop log rails Wallacia Weir Good were removed and replaced agreements in place between the SCA and Wallacia Weir Good • Suspension Bridge Very poor - decision on its 60 retail customers. long-term future is pending Historic buildings • Megarrity’s Bridge Good Arnprior Poor to Fair • Valve House Good - undergoing upgrade Barrallier Poor Warragamba-Prospect Good Bowmans Hill Fair - assessed for future 22. Cost of Annual Report Pipelines 1 & 2 transfer to NPWS The number of stakeholders preferring to Warragamba Cookanulla Poor to Fair receive the SCA annual report and other Emergency Scheme Glen D’Or Poor to Fair • Warragamba Fair Joe Deacon’s Hut Poor reports, online, continues to grow. This Emergency Pumping Station No. 9 Kedumba Slab Hut Poor - cataloguing/storage year, fewer copies of the annual report have of loose items and structural been printed than last year, reducing costs • Warragamba Weir Good stabilisation and water proofing works undertaken and the amount of paper used in production. Upper Nepean and Woronora supply systems Avon Dam Good Khama Lee Poor to fair The estimated external production cost of La Vista Poor the 2003-2004 Annual Report was $25,350. Cataract Dam Good Cordeaux Dam Good Mayfield Fair to good The report is available online at Hudson’s Emergency Poor Ooranook Fair www.sca.nsw.gov.au Scheme St Senan’s Church Good Nepean Dam Good Steven’s property ruins Good - conservation works Prospect Reservoir Good - spillway upgrade complete and surrounding area complete. Virginia Fair - conducted regular 23. Cultural Heritage Assets • Prospect Reservoir Good - further investigation inspections Valve House needed to assess condition Walker’s Homestead Fair The SCA is responsible for managing of outlet lines and brick lining of tunnel seal Windmill Hill Good - conservation works cultural heritage items including dams complete Upper Canal System Fair to Good - upgrade and associated infrastructure, weirs, underway Yerranderie Court Good House homesteads, mining infrastructure, walking • Broughton’s Pass Weir Fair to Good Yerranderrie Police Good tracks, bridges and innumerable sites of • Nepean Tunnel Good Station significance to Indigenous communities. • Pheasants Nest Weir Good Landscape items Upper Cordeaux Dam Fair to Good Wingecarribee Swamp Poor - plan of management The SCA and the DEC jointly manage No. 1 being implemented cultural heritage within the Special Areas. Upper Cordeaux Dam Fair to Good No. 2 The SCA and Sydney Water jointly operate Notes the Historical Research and Archive Facility, • Cordeaux Manor Good 1 Non-Indigenous cultural heritage only which provides an important resource to Woronora Dam Good 2 Condition descriptors: Woronora-Penshurst Good Good = Currently fit-for-purpose (operational) both agencies and the public. Pipeline and/or generally intact. Fair = Not currently fit-for-purpose (operational), but stable and requiring only moderate repairs. Poor = Not fit-for-purpose (operational), unstable and requiring extensive restoration works.

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24. Publications Videos Southern Regional Consultative Committee – Charter and Procedures The SCA produces brochures, fact sheets, A Safe Dam – A Sure Supply reports and other material about the SCA The Warragamba Story Northern Regional Consultative Committee – Charter and Procedures and its activities in printed and electronic Warragamba Dam Auxiliary Spillway formats. Publications are available by Hawkesbury-Nepean Experimental contacting the SCA Publications Officer Reports Environmental Flow Strategy at Level 2, 311 High Street Penrith, or by SCA Annual Reports Pollution Source Risk Management Plan phoning 02 4725 2516. Publications are SCA Annual Environment Reports available to download from our website Joint Projects www.sca.nsw.gov.au SCA Annual Environment Compliance Guide for New Residents Reports – DIPNR and SCA Publications Produced Audits of the Hydrological Catchments Catchment Protection Scheme in 2003-04 Managed by the SCA – DIPNR and SCA Annual Report 2002-2003 Other Annual Environment Report 2002-2003 SCA Business Plan 2002-2007 Feral Animals – RLPB, National Parks and Wildlife Service and SCA Annual Water Quality Monitoring SCA Environment Plan 2000-2005 Weeds – DIPNR and SCA Report 2002-2003 Energy Management Plan 2001-2006 ‘Sustaining the Catchments: The Regional Special Areas Brochure ‘What you can Bulk Raw Water Quality Management Plan and can’t do in the Sydney Water Supply Plan for the drinking water catchments Special Areas Strategic Plan of Catchments’ of Sydney and adjacent regional centres’ Management (SASPoM) – Background – draft document, summary brochure and Special Areas Strategic Plan of fact sheets printed for public exhibition period – DIPNR and SCA Other Available Publications Management (SASPoM) Annual Report on Implementation of Brochures SASPoM SCA corporate brochure Wingecarribee Swamp and Special Area Healthy Catchments, Quality Water Plan of Management (WSSAPoM) Dams of Greater Sydney and Surrounds Annual Report on Implementation of Warragamba WSSAPoM Upper Nepean Sydney Catchment Authority Shoalhaven Operating Licence Woronora Memoranda of Understanding Blue Mountains - NSW Health, EPA, DLWC How to Make a Complaint or Offer Sydney Catchment Authority Statement a Compliment of Affairs Privacy Laws, the Sydney Catchment Sydney Catchment Authority Summary Authority, and You of Affairs Catching the Cleanest Water Expert Reference Panel – Charter and Procedures Fact Sheets Local Government Reference Panel HSC education series – Charter and Procedures SCA general information series

108 Sydney Catchment Authority Annual Report 2003 - 2004 Sydney Catchment Authority Annual Report 2003 - 2004 109 108 Sydney Catchment Authority Annual Report 2003 - 2004 Sydney Catchment Authority Annual Report 2003 - 2004 109 glossary APPENDICESAPPENDICES APPENDICES APPENDICES of terms APPENDICESAPPENDICES APPENDICES APPENDICES

Catchment An area where water is collected by the natural landscape. In a catchment, all rain and runoff water eventually flows into a creek, river, lake or ocean or into the groundwater system.

Environmental flows A release of water from storages to provide a flow of water in a river, stream or other natural waterway that mimics natural seasonal flows and restores and maintains the ecology of the waterway.

Land Land includes rivers, streams and other watercourses.

Limnology The study of bodies of fresh water with reference to their physical, geographical, biological and other features.

Megalitre (ML) Measurement of volume equal to one million litres.

Operating storage The amount of water the SCA can extract during its operations from the dams when they are full.

Pathogens Micro-organisms that can be found in water and which can sometimes cause illness in humans.

Unfiltered water Water that has been disinfected by chlorination.

Raw water Water that has not been subjected to any form of treatment.

Special Areas Land, mostly around drinking water storages, that was originally set aside for the protection of drinking water quality.

Water storages The SCA’s dam walls, pumps and other works used in the process of extracting and storing: • water in rivers and lakes • water occurring naturally on the surface of the ground • sub-surface waters.

Water supply Infrastructure including the SCA’s water storages, pipelines or infrastructure connected or associated works, and monitoring devices.

Yield The amount of water that can be withdrawn from a reservoir on an ongoing basis with an acceptably small risk of reducing the reservoir storage to zero (Nevada Division of Water Planning USA).

110 Sydney Catchment Authority Annual Report 2003 - 2004 Sydney Catchment Authority Annual Report 2003 - 2004 111 list of LISTLIST OF OF ACRONYMS ACRONYMSA CR CRONYMS acronyms ONYMSLIST OF ACRONYMS LIST OF ACRONYMSA

AIR Asset Improvement and Reliability program MOU Memorandum of Understanding ANCOLD Australian National Committee on Large Dams NESB Non-English Speaking Background CPI Consumer Price Index NPWS National Parks and Wildlife Service DAR Development Assessment Register ODEOPE Office of the Director of Equal Opportunity in Public Employment DEC Department of Environment and Conservation OHS&R Occupational Health, Safety and Rehabilitation DEUS Department of Energy, Utilities and Sustainability PENGOs Peak Environment Non-Government Organisations DIPNR Department of Infrastructure, Planning and Natural Resources RLPB Rural Lands Protection Board DLWC Department of Land, Water and Conservation RTA Roads and Traffic Authority DPI Department of Primary Industries SASPOM Special Areas Strategic Plan of Management DRIVES DRIver and VEhicle System SCA Sydney Catchment Authority EAPS Ethnic Affairs Priority Statement SCADA Supervisory Control and Data Acquisition EECN Environment Education Coordinating Network SEPP State Environmental Planning Policy EEO Equal Employment Opportunity SES Senior Executive Service EPA Environment Protection Agency SLA Service Level Agreement FMECA Failure Mode Effects and Criticality Analysis SLWCA Strategic Land and Water Capability Assessment FOI Freedom of Information STEP Success through enhanced performance GST Goods and Services Tax – performance management system ICOLD International Commission on Large Dams Sydney Water Sydney Water Corporation IICATS Integrated Instrumentation, Control, WAN Wide area network Automation Telemetry System WSSAPOM Wingecarribee Swamp and Special Area IPART Independent Pricing and Regulatory Tribunal Strategic Plan of Management of NSW LPG Liquid Petroleum Gas

110 Sydney Catchment Authority Annual Report 2003 - 2004 Sydney Catchment Authority Annual Report 2003 - 2004 111 INDEXINDEX INDEX INDEX INDEX INDEX index INDEXINDEX INDEX INDEX INDEX INDEX

Accounts 103 Key result areas 2 Acronyms 111 Key values 2 Annual Report cost 107 Legal matters 98 Asset management 26 Legislation 53, 97 Board 8, 95 Managing Director, Report 6 Catchment audit 21 Media 43 Catchment Information Strategy 36 Mining 20 Catchment information 19 Minister, Letter to 3 Chairman, Report 4 Occupational health, safety and rehabilitation 48 Chief Executive, Report 6 Organisational chart 9 Complaints 45 Overseas visits 104 Compliance management 17 Policy documents 100 Consultants 103 Publications 108 Consultation 8 Rectification Action Plans 15 Contact 102 Regional plan 13 Credit cards 102 Research 39 Cultural heritage assets 107 Riparian management 16 Dam safety 29 Risk management 13, 35 Demand and supply management 30 Role 2 Development Assessment Register 15 Rural lands management 17 Education 38 Schedule of charges 102 Energy management 52 SES staff 105 Environment, Plan 3 Sewage management 16 Equal Employment Opportunity 50 Significant committees 105 Establishment 2 Special Areas 18 Ethnic Affairs Priority Statement 50 Sponsorship 38 Executive qualifications 95 Stormwater management 16 Financial statements 55 Strategic Land and Water Capability Assessments 15 Financial targets and performance 32 Summary of Affairs 100 Freedom of Information 53, 99 System capacity 22 Glossary 110 Training 105 Grants 37, 104 Vision 2 Guarantee of Service 106 Waste reduction 106 Healthy Catchments Program 16 Water quality 13 Key performance indicators 10

112 Sydney Catchment Authority Annual Report 2003 - 2004 SCA Head Offi ce, Penrith Visitor Information Field Offi ce Locations Sydney Catchment Authority Warragamba Dam Visitor Centre Level 2, 311 High Street Phone: (02) 4720 0349 Goulburn Offi ce Penrith NSW 2750 Hours: 10am to 4pm every day Suite 5, Newo House PO Box 323 except Christmas Day and Good Friday 23-25 Montague Street Penrith NSW 2751 Goulburn NSW 2580 Phone: (02) 4725 2100 Phone: (02) 4823 4200 1300 SCA GOV All other dams, reservoirs Fax: (02) 4822 9422 (1300 722 468) and camping grounds Hours: 8am to 4pm Fax: (02) 4732 3666 Phone: (02) 4640 1200 Wednesday and Thursday Hours: 9am to 5pm Hours: 9am to 5pm daily Monday to Friday Monday to Friday Operational offi ces Website: www.sca.nsw.gov.au Emergency Reporting Cordeaux Dam Email: [email protected] Warragamba Dam (24 hours) Kenny Hill Fires, chemical spills Burrawang Phone: (02) 9751 1988 Blue Mountains Fax: (02) 4842 9402

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