Hospitality Cleaning Solutions Elevating Guest Satisfaction

Elevating guest satisfaction Hospitality cleaning solutions Elevating guest satisfaction

At P&G Professional, we understand your top priority is to provide the best experience possible for your guests. That’s why we provide cleaning solutions that help your property shine. Our trusted brands help you create a clean, fresh-smelling, home-away- from-home environment.

Laundry - pg. 3 Housekeeping - pg. 6 Carpet care - pg. 7

Choose from any of our three Surface cleaners that clean and Simple 3-step system to Tide Professional laundry disinfect in a single step* maintain and restore carpets systems for clean, white, and soft linens for your guests – and operational savings for you

Floor care - pg. 8 Foodservice - pg. 9 Paper - pg. 12

A floor care system for Front of house, back of house, Guests notice the softness, unbeatable floors and warewash capabilities – you’ll notice the value of complete solutions that are safe, Charmin for commercial use simple and effective

Service & equipment - pg. 13 Sustainability - pg. 15

Comprehensive service team Conserve energy, reduce waste, and equipment, dedicated to and save time and money with your satisfaction products that deliver outstanding results the first time

P&G Professional also provides coin vend products, health amenities, and beauty amenities

*when used per label instructions

2 Laundry Tide Professional Laundry System - near neutral pH for safety - superior softness

OF Helps promote guest and BUSINESSES employee safety 77% REPORT • No harsh alkali or acids required IMPROVED to neutralize wash bath EMPLOYEE SATISFACTION • No phosphates AFTER SWITCHING TO THE • Non-DOT hazardous TIDE PROFESSIONAL • No APE’s or NPE’s The only professional * laundry system clinically LAUNDRY SYSTEM • No APEO surfactants tested to be gentle on skin

High pH formula: Tide Professional The leading Tide Professional calcium deposits Laundry System fabric competition after Laundry System after on fabric fibers after fibers, after 20 washes, 30 cycles 30 cycles 20 washes have no calcium deposits

*according to a survey on employee satisfaction of over 200 P&G Professional end-users within 6 months of switching to Tide Professional Laundry Systems, 2013 **vs. leading alkaline system in 30-cycle test with Tide Professional System (Tide detergent, Clorox, Tide Whiteness Enhancer and Downy) Clorox is a trademark of The Clorox Co., used under license by P&G

3 Laundry Tested & proven to be superior

vs. the next leading low temperature system* in:

After 50 washes

SUPERIOR STRONGER WHITER SOFTER 1STAIN REMOVAL 2 FIBERS 3 SHEETS 4 LINENS

Savings for your business

• Reduces water usage by up to 40% and energy usage by up to 75%** • No change in wash time*** • Reduce linen replacement cost by up to 15%†

Energy and water savings

• Save up to 350,000 gallons of water annually. You can fill 20 average-sized pools a year with the water you save†† • Cut your washing machine gas and water costs in half**** when you switch • Reduce energy used to heat water by up to 75%** • Reduces water usage by up to 40%**

YOU CAN AVERAGE-SIZED FILL 20 POOLS A YEAR WITH THE WATER YOU SAVE

* when used as directed ** vs. standard hot water system *** vs. standard wash time of Tide Professional Everyday System **** Assume Canadian national average water and gas costs according to Canada West Foundation “Water, Water Use & Water Pricing Around the World” report (figure 8), September 2011 and the † vs. leading alkaline system in 50-cycle test with full Tide Professional System - Tide detergent, Clorox Whiteness Enhancer and Downy †† Based on a 150 room property and Sierra Club reporting the average pool requires 18,000 gallons of water to fill 4 Laundry No matter what Tide Professional Laundry System you use, you will always come out on top!

Optimize your fabric care system with Tide®, Downy® and Clorox® so your linens look and feel more like new, longer. These solutions deliver Tide’s signature clean to everyday soils, with specially formulated stain aids to remove stubborn stains like grease, rust, coffee, and more.

Here are just a few of the many benefits:

Tide® Professional Tide® Professional Tide® Professional Everyday System Advanced System Coldwater System

Soft, clean, white linens your guests will notice

Near-neutral pH system

Employee satisfaction and safety*

Keep linen fibers stronger for longer-lasting linens**

Rejuvenates linens and maintains whiter whites**

Reduces utility costs†

Potential bottom-line SAVINGS when you switch†† $1,400 $2,600 $8,700 For a 150 room property

Before Whiter Whites 6-9 month old • Hotel guests love sparkling white sheets. hotel towel

Whiter for Longer

• Tide Whiteness Enhancer rejuvenates After yellowing, dingy linens in a single cycle and keeps them whiter over time. 1.5x whiter in one wash with Tide Professional Laundry System

Clorox is a trademark of The Clorox Co., used under license by P&G * according to a survey on employee satisfaction of over 400 P&G Professional current on-premise laundry end users, 2013 ** vs. leading alkaline system in 50-cycle test with full Tide Professional System – Tide Detergent, Clorox, Tide Whiteness Enhancer and Downy † Through utilization of less water and gas in washing machines when you switch to Tide Professional Coldwater System from the standard hot system. For guest room linens only. †† Annual savings based on switching from the standard alkaline system to the Tide Professional Coldwater System. Assume U.S. average commercial water and gas costs according to Black & Veatch 2012/2013 report “50 Largest Cities Water/Wastewater Rate Survey” and the American Gas Association 2012 “Energy Industry Analyses and Statistics”. Must have fully programmable washing machines to 5 qualify for Tide Professional Coldwater system savings. Linen savings based on a 50-cycle test using Tide Detergent, Clorox, Tide Whiteness Enhancer, and Downy vs. the leading alkaline system. Savings assumes the standard competitive system is priced parity with Tide Professional Everyday system- Tide Detergent, Clorox and Downy and uses Linen replacement cost data based on a study among Hospitality key decision makers in April 2014. Housekeeping Simple solutions, exceptionally clean

Spic and Span® Disinfecting All-Purpose Spray and Glass Cleaner • Cleans with 50% fewer strokes* saving you time and labor • EPA-registered disinfectant** is effective against germs† with no pre-cleaning • For dry surfaces, such as counter tops, windows, and mirrors

THE POWER OF 3-IN-1 CLEANERS SAVING YOU TIME AND LABOR

Comet® Disinfecting-Sanitizing Bathroom Cleaner • Clean and disinfect in one step** • EPA-registered disinfectant** • Combines the power of a heavy-duty restroom cleaner and surface deodorizer • For wet surfaces such as toilets, sinks, chrome, tile, tub, and fiberglass

NON-ABRASIVE FORMULA CLEANS WITH 50% * Leading FEWER STROKES competition SAVING YOU TIME AND LABOR Additional products

® Febreze Fabric Refresher Swiffer Sweeper® • Patented formula traps and locks away odor molecules • Thick, dry sweeping cloth to trap and †† • Perfect for hard-to-clean fabrics like furniture upholstery, lock dirt, dust, common allergens , and bedding, carpets, and window treatments hair, even on textured surfaces Swiffer® 360˚ Duster ® ® Febreze with Gain scent NEW! • Traps up to 2X more dust than a dry • Has a proprietary technology that locks onto odor dust cloth for a high-definition clean molecules and traps them for good to eliminate • Traps and locks up to 3X more dust smells in your fabrics, while providing the longer than a feather duster lasting scent of Gain

Mr. Clean® Magic Eraser NEW! • Made with Durafoam. It has 4X Stronger cleaning performance*** than the leading all-purpose bleach spray • Effectively removes scuff marks and stains from doors, walls, countertops, and unfinished surfaces

* vs. other leading brands ** when used per label instructions *** 4X stronger cleaning performance with Durafoam vs. the leading all-purpose bleach spray. † when used per label instructions, effective against Staphylococcus aureus and Avalan Influenza and more †† inanimate allergens from cat and dog dander & dust mite matter 6 Carpet care Easy cleaning, beautiful carpets, one system

Simplify carpet cleaning with P&G Pro Line® Carpet Care System. Maintain, restore, and protect carpets with a complete high performance system that works together to help carpets look their best. 3 easy steps to fresh, clean carpets

1 Daily/regular maintenance spotters. Avoid staining with these clear formula products. Fresh, clean fragrance. #20 General Use 25 oz. • Engineered to penetrate petroleum-based soils and break down protein and food stains • Formulated with non-ionic surfactant systems to penetrate soils without damaging carpets or leaving behind a harmful residue

#21 Bio Spot 25 oz. • Designed to eliminate urine, milk, blood, and other odor-causing organic material • Formulated with three enzyme-producing bacteria strains

#22 Tannin Spot 25 oz. • Developed to attack coffee stains, tannin-based (alkaline) stains, rust, and oxidized organics • Acid-fortified formula

2 Interim maintenance. Remove common soils that darken carpets.

#27 Bonnet/Traffic Lane Cleaner 1gal • Designed to dissolve ground-in soils prior to bonnet cleaning • Made with a non-ionic surfactant formula that acts as traffic pre-spray, spin bonnet cleaner and general spotter

#26 Dry Foam Carpet Cleaner 1gal • Developed to lift and suspend soil for removal with low moisture and fast-drying times • Formulated with optical brighteners and anti-resoiling polymers for an enhanced carpet appearance

3 Restorative maintenance. Remove spots and soils while neutralizing odors.

#25 Carpet Extraction Cleaner 1gal • Formulated to clean and deodorize in one step

7 Floor care A simple system for a brilliant shine

Floor cleaners: the secret to a longer-lasting finish

Mr. Clean® Finished Floor Cleaner • Excellent cleaning and shine preservation for a wide range of shiny finished floors including ceramic and vinyl tile, terrazzo, and varnished hardwood • Versatile all-purpose cleaner for walls, tables, counter tops, restrooms, and MORE wide variety of other surfaces 59% SOIL • Non-butyl, non-corrosive, and closed THAN THE LEADING COMPETITOR loop packaging for concentrates

Floor Finish Stripper offers low odor & convenience EXTREMELY P&G Pro Line® #10 Floor Finish Stripper • Great for hotel and casino 24/7 lobbies LOW ODOR • Proprietary combination of solvents WITH NO BUTYL makes it as effective as traditionally high pH strippers • Lower alkalinity – safer for employees

Floor finishes with unsurpassed durability and shine

OF BUSINESS P&G Pro Line® floor finishes 87% OWNERS • A floor finish for every PURCHASE P&G PRO LINE maintenance schedule FLOOR FINISHES • Exceptional durability and shine in the AFTER COMPARING TO THEIR CURRENT FINISH third and fourth coat • All finishes can be burnished with propane or electric machines

8 Foodservice Just 6 core P&G products clean most foodservice establishments

3-Comp. sink & food contact surfaces

Dawn® Manual Pot and Pan Detergent Clean Quick® Broad Range • Found in almost every commercial kitchen in the US Quaternary Sanitizer • Long-lasting suds clean 58% more dishes per sink* • No-rinse sanitizer for all food contact surfaces • Reduce sink changeovers by 35%* and for third-sink sanitizing • Dawn saves you up to 6,000 gallons of hot water • Sanitizes hard (non-porous) surfaces, per year vs. private label** including tables and chairs • Mild product with proprietary large molecules break • Registered with state and federal EPA down grease but don’t penetrate skin

Hard surfaces

Spic & Span® 3-in-1 Disinfecting Glass Comet® Disinfecting Cleaner with Bleach and Multi-Surface Cleaner • The power of a heavy-duty cleaner and degreaser • Clean and disinfect in ONE step with the stain removing power of bleach • Cleans with 50% fewer strokes†, saving time • Eliminates mold & mildew stains without scrubbing and labor • Cleans with 50% fewer strokes†, saving valuable • EPA registered disinfectant†† time and labor • Requires no pre-cleaning step for • Non-abrasive formula is effective against tough general disinfection kitchen and bathroom soils • Streak-free glass cleaning and all-purpose degreasing

Floors

Spic & Span® Floor & Multi-Surface Cleaner Mr. Clean® No-Rinse Enzymatic • No-rinse formula saves time and effort Floor Cleaner • Superior grease cleaning without producing • Unique non-corrosive formula contains white scale residue OR enzymes, surfactants, and builders to • Specifically designed to emover remove grease and particulate soil polymerized grease • Dries fast so your floors are safe sooner • Classified by UL slip esistancer • Recommended cold water usage provides energy and cost savings • Ideal for cleaning grout lines

Hand care

Safeguard® Liquid Hand Soap Safeguard® Foaming Hand Soap • Powerful formula washes away dirt • No dyes or perfumes and bacteria OR • Effective against a wide range of bacteria • Removes 99% of bacteria from hands • Formulated with skin conditioners to help prevent dry skin

9 Foodservice

Get exceptional shine from your dish machine – every time TM and without the extra work

After three months (700 washes)*, glass and flatware still shine with • No polishing on glassware After 1,300 washes with no deliming, the • No polishing on silverware difference in limescale build-up is significant.

Leading Leading competitor TM competitor TM

With Cascade ProfessionalTM you: Save money – • $1,700 in average annual savings** from rewashing and deliming ($800 in hard savings & $900 in labor savings) • Additional labor savings from polishing

Optimize your operation – Keep your machine clean and efficient whiledoubling the time between deliming

Advanced ProShineTM technology

Cascade ProfessionalTM with ProShine technology contains limescale-fighting agents that help prevent the attachment of calcium to the surfaces of your wares and machine. Instead of calcium turning into filming and cloudiness, it gets washed away.

* in medium water hardness ** based on 300 racks a day

10 Mechanical warewash product line-up

Presoak Detergents Rinse aids

Cascade Professional Detergents Cascade Professional Rinse Aids Cascade Professional Silverware Presoak • Heavy-duty, all-temperature machine detergent • Works in all-temperature dish machine applications 1 gal • Superior formula ensures instant mixing, • Counteracts spotting caused by water impurities • Designed for presoaking automatic dispensing ease, and consistent results and dissolved solids. and de-tarnishing flatware • Can be used with any machine • Compatible with quat, chlorine and iodine • Contains ingredients to based sanitizers aid in the reduction of water spotting on flatware Cascade Professional and loosening of tough All-Temp Detergent Cascade Professional cooked-on soils 1 & 5 gal All-Temp Rinse Aid 1 & 5 gal • Performs in hard and • Can be used in any water soft water condition • Special conditioning agents • Formula contains superior provide rapid draining and rinsing limescale fighting molecules for medium and hard water Specialty environments Cascade Professional Luster Professional Cascade Professional All-Temp Fast Dry Presoaks 7lb All-Temp Soft Water Rinse Aid 1 & 5 gal • Designed for presoaking Detergent 1 & 5 gal • 15% faster drying time vs. wares in powder form (no • Ideal for environments with All-Temp Rinse Aid dilution equipment) soft water • Ideal for operations where dry time • De-tarnish and de-stain is of high importance (high end • Enzyme based Silverware covers & plastic items) Presoak • Oxy Presoak and Destainer Luster Professional All-Temp Detergent Luster Professional 1 & 5 gal All-Temp Rinse Aid • Works in particularly 1 & 5 gal Luster Professional troublesome water conditions Delimer ZP 1 gal • Works in most water temperatures • Non-chlorinated • Phosphate-free limescale and conditions remover • Removes mineral deposits on dish machines and Luster Professional kitchen equipment Low-Temp Detergent Ancillary products 1 & 5 gal Luster Professional • Performs in most water Conveyor Lube 5 gal conditions Luster Professional • Non-chlorinated Metal Safe Detergent • Soap-based lubricant for 1 & 5 gal conveyor systems • Low-temp applications • Specifically designed to protect metal wares from corrosion • Safe for use on soft metals Sanitizer including aluminum Luster Professional Bar Luster Professional Chlorine Steramine Sanitizer Glass Detergent 1 gal Based Sanitizer 1 & 5 gal Tablets 150 ct • Low-sudsing manual detergent • EPA registered • Quat-based • Designed for glass washing • Designed for all food contact • EPA registered for all food surfaces contact surfaces • Registered for mechanical and • For 3-tank manual operation manual warewash (bar sink)

11 Paper Guests notice the softness, you’ll notice the value

Introducing Charmin for commercial use. Provide your guests with a noticeably softer bathroom experience. With 40% thicker and 40% more absorbent rolls, Charmin is long-lasting and a better value for your business. = 75

Leading premium commercial brand LASTS 40% LONGER* than the leading premium NOTICEABLY SOFTER commercial bath tissue for a better guest experience Product line-up

Charmin® Professional single standard roll Puffs® tissues 56ct cube • 450 2-ply sheets • Dermatologist tested to be gentle on skin! • 75 rolls per case • 50% stronger when wet vs. the

• Fits standard roll holders/ dispensers leading competitor ATOLO M G G SAF I LO E R S C . E • Rainforest Alliance (RAC) and • 56 tissues per box T D Forest Stewardship Council T (FSC) certified E S T E D S E E. PTIC SAF

Bounty® standard single roll 40ct Bounty Essentials® standard • One sheet locks in the mess single roll 40ct of your business • 50% stronger when wet vs. leading 11” x 8.8” bargain brand • Earned the Good Housekeeping Seal of Approval

* Based on comparable visible thickness of competitive roll at time of replacement by housekeeper

12 Service and equipment Dedicated to your satisfaction

P&G Professional is known for our trusted brands and safe, simple solutions that improve the operational efficiency of your business. To ensure that we continuously deliver the highest quality, we offer P&G Professional Service – a team that’s fully dedicated to your satisfaction, with streamlined solutions designed just for you.

Motivated by your satisfaction, not commissioned sales • Sales and service reps serve different roles, so we’re not selling you products or equipment you SATISFACTION don’t need • We’re measured on customer satisfaction, responsiveness, quality and compliance – NOT commissioned sales

Innovative equipment solutions • Accurate dosing for less waste and more savings 98-99% • Tytro Pro system with AccuPro technology averages 98-99% ACCURACY accuracy* at low and high flows across the range of metering tips • Expert installation without interrupting your business • Guaranteed equipment performance

A range of Tytro Pro™ models allows for customized solutions to fit your business.

1-button 2-button 3-button Select Select Plus Select Trio Mechanical warewash

*validated with water pressure ranging from 30-60 psi

13 Service and equipment Creating a safer work environment and saving money for you

Closed loop dilution control system: • Reduces employee contact with concentrated cleaners, improving safety and lowering risk of accidental splash • Reduces glugging, which lowers in-use cost • Easy-to-use system allows only the right color and size cap to work with the matching product

Customizable training for your business

The P&G Professional Training program provides a number of resources, in both English and Spanish, for ease and accessibility – customizable to fit with how your business operates, including:

In-person training Desktop and mobile access to Simplified procedure 24/7 training by phone online tutorials, videos and quizzes materials at P&G Professional University

14 Sustainability Environmental sustainability at P&G Our philosophy Our responsibility Our sustainability objective is As a global company we have operations in 180 countries. We are committed to to CREATE VALUE in the operating sustainably. We want to ensure consumers never need to choose between the products they use today and what they hope to preserve for tomorrow. away-from-home industry with brands and products that our A business opportunity customers and their guests Sustainability helps us reduce costs and increase value. Operating sustainably ensures we can continue to operate for generations to come. Sustainability and prefer, while CONSERVING business successes go hand in hand. RESOURCES and A way to better serve our consumers PROTECTING THE Our brands touch more than 70% of the world’s population. We know they care ENVIRONMENT. about brand performance and sustainable performance. Our objective is to design products that delight consumers while maximizing the preservation of resources.

These are just a few examples of how our products deliver against our sustainability commitments:

CLIMATE WATER WASTE

Tide Professional Coldwater • 75% energy cost reduction* Laundry System • 40% reduction in water usage* • 15% reduction in linen replacement* Lower Lower energy OPL 5 gallon package • Less packaging with 20% less plastic material** carbon costs • 40% more jugs per pallet** emissions

Dawn Professional • Saves up to 6,000 gallons of water per year Pot & Pan Dish Soap • 58% more dishes per sink† Lower Less • 38% fewer sink changeovers† transportation packaging costs Spic n Span Disinfecting • 15x concentrated and a 3-in-1 formula helps All-Purpose Spray and reduce packaging Glass Cleaner • Cleans in 50% fewer strokes for reduced chemical usage Fewer products Conserving P&G Pro Line Finished • Removes up to 59% more soil for reduced chemical usage†† needed water Floor Cleaner • 256x concentrated formula helps reduce packaging

Dawn, Tide, Downy • Made in plants that use renewable electricity from wind farms and more • Helps eliminate 250,000 tons of CO2 annually

*When you switch to the Tide Professional Coldwater System from a standard hot system. Linen replacement reduction is vs. a leading alkaline system in a 50-cycle test. **vs. previous plastic pail †vs. a leading private label competitor based on recommended dosage of 1oz per 10 gallon sink. Average across 3 water hardness ††vs. the leading competitor 15 To learn more, please call 1-800-332-7787. Visit www.pgpro.com or contact your P&G Professional representative today.

Clorox is a trademark of The Clorox Co., used under license by P&G • Comet and Spic and Span are trademarks of The Prestige Co., used under license by P&G 16