HUAWEI CHM/CHC Smartphone Faqs (CHC-U01/U03/U23 and CHM-U01)
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HUAWEI CHM/CHC Smartphone FAQs (CHC-U01/U03/U23 and CHM-U01) Issue 01 Date 2015-03-12 HUAWEI TECHNOLOGIES CO., LTD. Changed Version Change Description Date Author Section Finished the hotline FAQs for the 01 N/A CHC-U01/U03/U23 and CHM-U01 general 2015-03-12 versions. i / 87 HUAWEI CHM/CHC Smartphone FAQs Contents Contents 1 Basics .......................................................................................................................................... 1 1.1 Can I use 4G networks with my phone? ................................................................................................................. 1 1.2 Color schemes ....................................................................................................................................................... 1 1.3 Selling points ........................................................................................................................................................ 1 1.4 Your phone at a glance ........................................................................................................................................... 2 1.5 Installation ............................................................................................................................................................ 3 1.5.1 How do I open the battery cover? ........................................................................................................................ 3 1.5.2 How do I install a SIM/UIM card? ...................................................................................................................... 4 1.5.3 How do I install a microSD card? ........................................................................................................................ 5 1.5.4 How do I install the battery? ............................................................................................................................... 5 1.5.5 How do I close the battery cover? ....................................................................................................................... 6 1.6 Home screens ........................................................................................................................................................ 6 1.6.1 How do I add or delete a home screen? ............................................................................................................... 6 1.6.2 How does my phone's main menu look like? ....................................................................................................... 7 1.6.3 How do I edit the main menu?............................................................................................................................10 1.6.4 How do I switch between 2D and 3D home screens? .......................................................................................... 11 1.6.5 How do I add a shortcut for an application to a home screen? ............................................................................. 11 1.7 Contacts ...............................................................................................................................................................12 1.7.1 How do I create a contact or assign a photo to a contact? ....................................................................................12 1.7.2 How do I import or export contacts? ..................................................................................................................14 1.7.3 How many contacts can my phone save? ............................................................................................................15 1.7.4 How do I add a contact to a contact group? ........................................................................................................15 1.8 Text messaging .....................................................................................................................................................18 1.8.1 How do I change the input method when editing a text message? ........................................................................18 1.8.2 How do I lock a text message in a conversation? How do I delete one or more conversions and text messages? ...19 1.8.3 How do I forward a message or send a message to multiple recipients? ...............................................................19 1.8.4 How many Chinese and English characters can be contained in a text message? .................................................19 1.8.5 How many text messages can be saved on my phone? ........................................................................................19 1.8.6 How do I set the SMS center number? ................................................................................................................21 1.9 Calls .....................................................................................................................................................................21 1.9.1 Can I record a call? Where is the recording saved? .............................................................................................21 1.9.2 How do I switch between calls or merge two calls to have a conference call? ......................................................21 1.9.3 What will my phone display when one card is being used for a call and the other receives a call? ........................22 ii / 87 HUAWEI CHM/CHC Smartphone FAQs Contents 1.10 Multimedia messaging ........................................................................................................................................22 1.10.1 How do I send a multimedia message? .............................................................................................................22 1.10.2 What can I do if I can't send or receive multimedia messages? ..........................................................................23 1.10.3 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message? ......23 1.10.4 Where are the multimedia message attachments saved? ....................................................................................23 1.11 Music .................................................................................................................................................................24 1.11.1 How are my songs sorted? ................................................................................................................................24 1.11.2 How do I create a playlist? ...............................................................................................................................24 1.11.3 What playback modes does my phone support? ................................................................................................24 1.11.4 How do I play songs in the background, exit Music, and view the lyrics when a song is playing? ......................24 1.12 Camera ...............................................................................................................................................................24 1.12.1 If my phone has no microSD card installed, can I shoot photos or videos? ........................................................24 1.12.2 Why can't I open some photos or videos on my phone? .....................................................................................24 1.12.3 Where are my photos and videos saved by default? Can I change the save location?..........................................25 1.12.4 How do I edit a photo or video or add a photo frame? .......................................................................................25 1.12.5 Does my phone support HD videos? .................................................................................................................25 1.12.6 Can I disable the shutter sound? .......................................................................................................................25 1.12.7 How do I toggle between the front and rear cameras? .......................................................................................25 1.12.8 What is the format of the recorded video clips? What are the video clip sizes? ..................................................25 1.12.9 What photo formats and sizes does my phone support? .....................................................................................26 1.13 Streaming media .................................................................................................................................................26 1.13.1 Does the phone support flashlight? ...................................................................................................................26 1.13.2 Will my phone stop playing streaming media when a call comes in? If yes, will it resume playing when the call ends? .........................................................................................................................................................................26 1.13.3 Why can't my phone play some streaming media? ............................................................................................26 1.13.4 What might cause poor quality of online streaming media played on my phone? ...............................................26 1.13.5 Will simultaneously playing and downloading online streaming media take up my phone's storage space? ........26 1.14 Bluetooth............................................................................................................................................................27