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Welcome to Ghent Information for Non-Belgian Nationals Are You New in Ghent? and Do You Come from Abroad?

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Welcome to Ghent Information for Non-Belgian Nationals Are You New in Ghent? and Do You Come from Abroad? Welcome to Ghent Information for non-Belgian nationals Are you new in Ghent? And do you come from abroad? This brochure contains all kinds of important information you need to e ectively run your life here. It lists the range of services o ered by the City of Ghent as well as by other organisations. We wish you all the best in your new living environment! 2 CONTENTS CIVIL AFFAIRS 4 When do you go to the Civil Affairs department? 4 WHERE ARE THE CIVIL AFFAIRS OFFICES? 6 AC Zuid 6 Service centres 7 Mobile Service Centre 10 INTEGRATION VIA INGENT 10 FINANCES 11 Banks 11 Taxes 11 Registration offi ces 11 GENTINFO 12 HEALTH 12 General Practitioners 12 Out-of-hours services 12 Health insurance funds 13 Hospitals 13 WASTE COLLECTION 14 CHILDCARE AND EDUCATION 14 MOBILITY 15 De Lijn (Flemish public bus and tram company) 15 Mobiliteitsbedrijf (Ghent Mobility Company) 15 NMBS/SNCB (National Railway Company of Belgium) 15 OCMW PUBLIC CENTRE FOR SOCIAL WELFARE 16 Local service centres 16 Social welfare centres 16 SAFETY 16 Urgent assistance 16 Non-urgent police assistance 17 ELECTIONS 18 WORK 18 Department of Economic Migration 18 One-stop shop for entrepreneurs 18 OOG (Ghent Centre for Entrepreneurial Support) 18 Trade unions 19 VDAB (Flemish Service for Employment and Vocational Training) 19 3 CIVIL AFFAIRS When do you go to the Civil Affairs department? EVENT/REQUEST OFFICE CONTACT 09 266 71 50 Arrival in Belgium Migration Counter [email protected] Births, Adoptions, Recognitions 09 266 77 55 Adoption and Nationality [email protected] Recognition of Births, Adoptions, Recognitions 09 266 77 55 parenthood and Nationality [email protected] Births, Adoptions, Recognitions 09 266 77 55 Birth and Nationality [email protected] 09 266 72 60 Grave/concession Deaths [email protected] 09 266 72 50 Marriage Marriages and Cohabitation [email protected] 09 210 10 10 Identity card Identity [email protected] 09 266 72 50 Anniversary Marriages and Cohabitation [email protected] 09 210 10 10 Kids ID Identity [email protected] Births, Adoptions, Recognitions 09 266 77 55 Nationality and Nationality [email protected] 4 Many important events in your life, such as a marriage or the birth of a child, require you to take offi cial steps. To do so, you go to one of the Civil Affairs offi ces. When do you go to the Civil Affairs department? More info www.stad.gent/burgerzaken GEBEURTENIS/ EVENT/REQUEST OFFICE CONTACT LOKET CONTACT AANVRAAG 09 266 71 50 09 266 72 60 Arrival in Belgium Migration Counter Death Deaths [email protected] [email protected] Births, Adoptions, Recognitions 09 266 77 55 09 266 72 00 Adoption Passport Traffi c, Travel and Elections and Nationality [email protected] [email protected] Recognition of Births, Adoptions, Recognitions 09 266 77 55 09 266 72 00 Driving licence Traffi c, Travel and Elections parenthood and Nationality [email protected] [email protected] Births, Adoptions, Recognitions 09 266 77 55 09 266 72 50 Birth Cohabitation Marriages and Cohabitation and Nationality [email protected] [email protected] 09 266 72 60 09 210 10 10 Grave/concession Deaths Moving Removals [email protected] [email protected] 09 266 72 50 09 266 72 00 Marriage Marriages and Cohabitation Elections Traffi c, Travel and Elections [email protected] [email protected] 09 210 10 10 Extracts of deeds/ 09 210 10 10 Identity card Identity Extracts [email protected] certifi cates [email protected] 09 266 72 50 09 266 71 50 Anniversary Marriages and Cohabitation Residence card Migration Counter [email protected] [email protected] 09 210 10 10 Residence Kids ID Identity 09 266 71 40 [email protected] procedure Migration Information Centre [email protected] information Births, Adoptions, Recognitions 09 266 77 55 Nationality and Nationality [email protected] Departure from 09 266 71 50 Migration Counter Belgium [email protected] 5 WHERE ARE THE CIVIL AFFAIRS OFFICES? AC Zuid Service centres The central AC Zuid (Administrative Your local service centre or auxiliary Centre) can assist you with all Civil offi ce can furthermore help you with Affairs services. the following: More info and contact • grave/concession Woodrow Wilsonplein 1, 9000 Gent • marriage 09 266 72 00 • identity card www.stad.gent/burgerzaken/niet-belgen • anniversary • Kids ID • passport • driving licence • cohabitation • moving • elections • extracts of deeds/certifi cates In addition, the Gentbrugge, Nieuw Gent, Sint-Amandsberg and Wondelgem Service Centres also provide support in the fi eld Opening hours of Migration: The opening hours of the Civil • arrival in Belgium Affairs offi ces can be found on • residence card www.stad.gent/nl/openingsuren- • departure from Belgium adressen > search for ‘Burgerzaken’ 6 Do you live in Drongen? Do you live in Ledeberg? Then visit the local service centre. For Then visit the local service centre. migration services, please go to the For migration services, please go to Wondelgem Service Centre. the Gentbrugge Service Centre. Drongen Service Centre Ledeberg Service Centre Drongenplein 4, 9031 Drongen Ledebergplein 30, 9050 Ledeberg 09 266 85 70 09 266 85 40 [email protected] [email protected] Do you live in Gentbrugge? Do you live in Mariakerke? Then visit the local service centre. Then visit the local service centre. For migration services, please go to the Gentbrugge Service Centre Wondelgem Service Centre. Dulle-Grietlaan 12, 9050 Gentbrugge 09 268 23 80 Mariakere Service Centre [email protected] Paul Van Tieghemlaan 2, 9030 Mariakerke 09 266 85 80 [email protected] 7 Do you live in Nieuw Gent? Do you live in Sint-Amandsberg? Then visit your local service centre. Then visit the local service centre. Nieuw Gent Service Centre Sint-Amandsberg Service Centre Rerum-Novarumplein 186 a, 9000 Gent Antwerpsesteenweg 376, 09 268 21 70 9040 Sint-Amandsberg [email protected] 09 266 86 86 [email protected] Do you live in Oostakker? Then visit the local service centre. Do you live in Sint-Denijs-Westrem? For migration services, please go to Then visit the local service centre. the Sint-Amandsberg Service Centre. For migration services, please go to the Nieuw Gent Service Centre. Oostakker Service Centre Oostakkerdorp 3, 9041 Oostakker Sint-Denijs-Westrem Service Centre 09 266 85 50 Gemeenteplein 2, 9051 Sint-Denijs-Westrem [email protected] 09 266 85 85 [email protected] 8 Do you live in Wondelgem? Do you live in Muide-Meulestede? Then visit the local service centre. Then visit the local auxiliary offi ce. For migration services, please go to Wondelgem Service Centre the Sint-Amandsberg Service Centre. Pieter Cieterslaan 28, 9032 Wondelgem 09 266 85 60 Muide-Meulestede Auxiliary Offi ce [email protected] Meulesteedsesteenweg 510, 9000 Gent 09 266 57 20 [email protected] Do you live in Zwijnaarde? Then visit the local service centre. For migration services, please go to Do you live in Sint-Kruis-Winkel, the Nieuw Gent Service Centre. Mendonk, Desteldonk or Terdonk? Zwijnaarde Service Centre Then visit the Sint-Kruis-Winkel auxiliary Hutsepotstraat 29 a, 9052 Zwijnaarde offi ce. For migration services, please go 09 266 85 95 to the Sint-Amandsberg Service Centre. [email protected] Sint-Kruis-Winkel auxiliary offi ce Sint-Kruis-Winkeldorp 63, 9042 Sint-Kruis-Winkel 09 266 83 60 [email protected] 9 INTEGRATION VIA INGENT Mobile Service Centre There is also a mobile service centre Once you have registered as a non- that provides services in the districts. Belgian national, you can go to the Visit the City of Ghent’s website to reception desk of IN-Gent vzw for fi nd out when this bus stops in your an integration programme. neighbourhood. Or call Gentinfo for additional information. This programme includes: • a Dutch language course More info and contact • detailed information about our society 09 210 10 10 (Gentinfo) • advice on suitable work www.stad.gent/burgerzaken/mobiel- dienstencentrum Do you have a degree that was issued abroad? We will help you have your degree certifi ed in Belgium. Do you need to submit any foreign offi cial documents (e.g. driving licence, birth certifi cate or degree) in Dutch? In most cases we can have these documents translated for you. Read more about translations at www.in-gent.be/voor-jou/vertalingen. More info and contact www.in-gent.be 10 INTEGRATION FINANCES VIA INGENT Banks Registration offi ces You can go to any bank to open an You can go to a registration offi ce to account and make use of minimal have (fi nancial) documents registered fi nancial services. (e.g. a rental contract). This document is then dated and its existence can no More info and contact longer be denied. This is the address of www.economie.fgov.be the registration offi ce in Ghent: > Search for ‘basic banking service’ Gaston Crommenlaan 6, 9050 Ledeberg www.agii.be > Search for ‘basic (Zuiderpoort). banking service’ More info and contact www.kadaster.be/Belgie/Oost_Vlaanderen/ Taxes Gent/Registratiekantoor www.stad.gent > search for ‘Federal Public In Belgium, you are required to pay Service Finance’ taxes on your income (personal tax, company tax etc.) and in case of certain events (e.g. inheritance fees in case of a decease). Are you a non-Belgian national living in Ghent and do you have any questions regarding taxation in Belgium or abroad? Then contact the Ghent Special Collection Team at Gaston Crommenlaan 6, 9050 Ledeberg (Zuiderpoort). More info and contact 02 579 25 60 tbigent@minfi n.fed.be www.belgium.be/nl/belastingen 11 GENTINFO HEALTH General Practitioners Do you have any questions, When you are ill, you fi rst go to the GP complaints, suggestions, (General Practitioner).
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