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ZEN15-Managing Macintosh OS-X with Novell Zenworks Configuration Management 11.2 / Lecture Managing Macintosh OS-X with Novell ZCM 11.2 Lecture Novell Training Services www.novell.com ZEN15 ATT LIVE 2012 LAS VEGAS Novell, Inc. Copyright 2012-ATT LIVE-1-HARDCOPY PERMITTED. NO OTHER PRINTING, COPYING, OR DISTRIBUTION ALLOWED. Legal Notices Novell, Inc., makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc., reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. Further, Novell, Inc., makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc., reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes. Any products or technical information provided under this Agreement may be subject to U.S. export controls and the trade laws of other countries. You agree to comply with all export control regulations and to obtain any required licenses or classification to export, re-export or import deliverables. You agree not to export or re-export to entities on the current U.S. export exclusion lists or to any embargoed or terrorist countries as specified in the U.S. export laws. You agree to not use deliverables for prohibited nuclear, missile, or chemical biological weaponry end uses. See the Novell International Trade Services Web page (http://www.novell.com/info/exports/) for more information on exporting Novell software. Novell assumes no responsibility for your failure to obtain any necessary export approvals. Copyright © 2012 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher. Novell, Inc., has intellectual property rights relating to technology embodied in the product that is described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the U.S. patents listed on the Novell Legal Patents Web page (http://www.novell.com/company/legal/patents/) and one or more additional patents or pending patent applications in the U.S. and in other countries. Novell, Inc. 404 Wyman Street, Suite 500 Waltham, MA 02451 U.S.A. www.novell.com Online Documentation: To access the latest online documentation for this and other Novell products, see the Novell Documentation Web page (http:// www.novell.com/documentation). Novell Trademarks For Novell trademarks, see the Novell Trademark and Service Mark list (http://www.novell.com/company/legal/trademarks/tmlist.html). Third-Party Materials All third-party trademarks are the property of their respective owners. 2 Copying all or part of this manual, or distributing such copies, is strictly prohibited. Version 1 To report suspected copying, please call 1-800-PIRATES. Novell, Inc. Copyright 2012-ATT LIVE-1-HARDCOPY PERMITTED. NO OTHER PRINTING, COPYING, OR DISTRIBUTION ALLOWED. Contents SECTION 1 Managing Macintosh OS X with ZENworks 11.2 Configuration Management3 Objective 1 Product Positioning of Mac Support in ZCM 11.2 5 Management Goals for OS X Support in ZCM 11.2 . 6 Identifying OS X Support Requirements . 7 Objective 2 Understanding OS X Management Features in ZCM 11.2 8 Defining the Capabilities of the MAC XPlat Agent. 9 Installing the Mac XPlat Agent. 11 Objective 3 Delivering Content to the Mac 19 Understanding Mac OS X Software Packages . 20 Configuring Mac Bundles . 22 Running Mac Bundles Using the Novell Application Launcher Window. 25 Objective 4 Understanding the Future for Mac OS X in ZCM 27 Version 1 Copying all or part of this manual, or distributing such copies, is strictly prohibited. 1 To report suspected copying, please call 1-800-PIRATES. Novell, Inc. Copyright 2012-ATT LIVE-1-HARDCOPY PERMITTED. NO OTHER PRINTING, COPYING, OR DISTRIBUTION ALLOWED. ZEN15-Managing Macintosh OS-X with Novell ZENworks Configuration Management 11.2 / Lecture 2 Copying all or part of this manual, or distributing such copies, is strictly prohibited. Version 1 To report suspected copying, please call 1-800-PIRATES. Novell, Inc. Copyright 2012-ATT LIVE-1-HARDCOPY PERMITTED. NO OTHER PRINTING, COPYING, OR DISTRIBUTION ALLOWED. Managing Macintosh OS X with ZENworks 11.2 Configuration Management SECTION 1 Managing Macintosh OS X with ZENworks 11.2 Configuration Management This course is a combination of lecture and demonstrations intended to provide you with a solid overview of how ZCM 11.2 provides centralized management and support for Apple Macintosh OS X devices. The features provided by ZCM 11.2 will give you the ability to manage your Apple OS X computers throughout your enterprise. The objectives for this session are: 1. “Product Positioning of Mac Support in ZCM 11.2” on page 5 2. “Understanding OS X Management Features in ZCM 11.2” on page 8 Version 1 Copying all or part of this manual, or distributing such copies, is strictly prohibited. 3 To report suspected copying, please call 1-800-PIRATES. Novell, Inc. Copyright 2012-ATT LIVE-1-HARDCOPY PERMITTED. NO OTHER PRINTING, COPYING, OR DISTRIBUTION ALLOWED. ZEN15-Managing Macintosh OS-X with Novell ZENworks Configuration Management 11.2 / Lecture 3. “Delivering Content to the Mac” on page 19 4. “Understanding the Future for Mac OS X in ZCM” on page 27 4 Copying all or part of this manual, or distributing such copies, is strictly prohibited. Version 1 To report suspected copying, please call 1-800-PIRATES. Novell, Inc. Copyright 2012-ATT LIVE-1-HARDCOPY PERMITTED. NO OTHER PRINTING, COPYING, OR DISTRIBUTION ALLOWED. Managing Macintosh OS X with ZENworks 11.2 Configuration Management Objective 1 Product Positioning of Mac Support in ZCM 11.2 The following topics are presented for this objective: “Management Goals for OS X Support in ZCM 11.2” on page 6 “Identifying OS X Support Requirements” on page 7 Version 1 Copying all or part of this manual, or distributing such copies, is strictly prohibited. 5 To report suspected copying, please call 1-800-PIRATES. Novell, Inc. Copyright 2012-ATT LIVE-1-HARDCOPY PERMITTED. NO OTHER PRINTING, COPYING, OR DISTRIBUTION ALLOWED. ZEN15-Managing Macintosh OS-X with Novell ZENworks Configuration Management 11.2 / Lecture Management Goals for OS X Support in ZCM 11.2 The main goal of the ZCM 11.2 release is to provide a consistent set of management capabilities across all platforms. All platforms supported by ZCM (Linux, Windows, and Mac) have at least the same capabilities of the Mac support in ZCM 11.2 In future releases, additional feature support will be added for the Mac OS X platform. ZENworks customers have been inquiring about Mac support for many releases. ZCM 11.2 provides Mac support that: is managed using the same ZENworks Control Center that manages Linux and Windows platforms is built into the core of the product without requiring additional licenses or product codes. 6 Copying all or part of this manual, or distributing such copies, is strictly prohibited. Version 1 To report suspected copying, please call 1-800-PIRATES. Novell, Inc. Copyright 2012-ATT LIVE-1-HARDCOPY PERMITTED. NO OTHER PRINTING, COPYING, OR DISTRIBUTION ALLOWED. Managing Macintosh OS X with ZENworks 11.2 Configuration Management Identifying OS X Support Requirements The graphic above shows which versions of the OS X platform are supported in ZCM 11.2. Note that the server versions of OS X are not officially supported platforms. In order to install the ZENworks Adaptive Agent (XPlat version) on OS X platforms, Java version 1.6 must already be installed on the machine. The Leopard and Snow Leopard operating systems had Java already installed. However Lion does not. However, if you select Go > Utilities > Java Preferences from Finder’s menu bar, Java will automatically be downloaded and installed on the machine if the machine has an Internet connection. Version 1 Copying all or part of this manual, or distributing such copies, is strictly prohibited. 7 To report suspected copying, please call 1-800-PIRATES. Novell, Inc. Copyright 2012-ATT LIVE-1-HARDCOPY PERMITTED. NO OTHER PRINTING, COPYING, OR DISTRIBUTION ALLOWED. ZEN15-Managing Macintosh OS-X with Novell ZENworks Configuration Management 11.2 / Lecture Objective 2 Understanding OS X Management Features in ZCM 11.2 The following topics are presented during this objective: “Defining the Capabilities of the MAC XPlat Agent” on page 9 “Installing the Mac XPlat Agent” on page 11 8 Copying all or part of this manual, or distributing such copies, is strictly prohibited. Version 1 To report suspected copying, please call 1-800-PIRATES. Novell, Inc. Copyright 2012-ATT LIVE-1-HARDCOPY PERMITTED. NO OTHER PRINTING, COPYING, OR DISTRIBUTION ALLOWED. Managing Macintosh OS X with ZENworks 11.2 Configuration Management Defining the Capabilities of the MAC XPlat Agent The version of the ZENworks Adaptive Agent (ZAA) that you install on OS X is based on the XPlat Agent code that is installed on Linux managed devices. This means the installer package can be downloaded from accessing the http:// <primary-server-dns>/zenworks-setup URL in a browser. Just as in the versions of the ZAA that are installed on Windows and Linux platforms, the ZAA for OS X provides: Location awareness - used to determine the Mac machine’s closest server and can also be used as system requirements for Mac Bundles. Impersonation - Actions within Mac Bundles can be run as root if required; even though the locally logged-in user doesn’t have root access.
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