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GENERAL CONDITION of CAR SHARING CONTRACT Size 11/02/2021 GENERAL CONDITIONS OF CONTRACT FOR VEHICLE SHARING Article 1 – Subject 1. The acceptance of this proposed contract ("Contract" or "General Conditions of Contract") by Eni SpA with registered head office in Piazzale Enrico Mattei no. 1 - 00144, Rome, Tax Identification No. 00484960588 and VAT No. 00905811006 ("Contract Holder"), is a prerequisite for inclusion of the proposing party in the list of clients ("Client List or individually Client") of the Enjoy Vehicle Sharing service ("Service") and for using it, for every vehicle rental and in accordance with the provisions of this Contract, the Enjoy Vehicle Sharing Regulations and its annexes ("Regulations") and the Italian Civil Code. 2. The Client may formulate the contract proposal by entering all the details required in the electronic form ("Form") available on the website and the App of the Contract Holder (“App” o “App Enjoy”) and selecting the designated key for registering with the Service, without the need to physically sign a hardcopy of the proposal. By selecting the aforementioned key, the Client is considered to be signing ("Signing"), to the effects of this Contract. The proposal is valid for 45 days from the date on which it is formulated. The Contract is finalized when the Client receives confirmation of acceptance by the Contract Holder. The Client will be notified of the aforementioned acceptance via e-mail within 45 days from Signing the Form. 3. The Client can exercise the right of withdrawal, without any penalty and without giving any reason, by written notice to be sent to the Contract Holder, as outlined below, according to the methods specified below in Article 5, subsection 2. The addresses to which the notification regarding any reconsideration is to be sent are indicated in Art. 23 below. The Client may exert his right to reconsider by withdrawing the proposal during the period of its validity and before receipt of the notice of acceptance by the Contract Holder or by receding from the Contract within fourteen working days following the date of receipt of the notification of acceptance of the proposal by the Contract Holder. Article 2 - Ban on replacement 1. The Client may never allow others to replace him, even temporarily, in exercising the rights which originate from the Service and the individual Rental. Article 3 - Service Regulations 1. The Client has the right to book and rent vehicles belonging to the Contract Holder, accessing them in the designated areas reserved according to the indications provided in the Regulations and Contract. 2. The vehicles in this Service are accessed through the methods for use governed by the Regulations. 3. Each individual rental is considered finalized by the Client when the Client initiates the procedure for vehicle use and ends when the Client correctly concludes the procedure to end the Rental in the same city in which the procedure for use was started as described and regulated in the Regulations ("Rental"). 4. For each Vehicle rental and for the entire period in which the Client is a Client of the Service, the Client must adhere to and observe the provisions of this Contract and the Regulations which, together with the annexes, the Client states to have read and, therefore, to have full knowledge of, and which make up an integral and substantive part of the Contract and are hereby referred to in their entirety. 1 11/02/2021 5. At any time, the Contract Holder reserves the right to amend, supplement, modify and/or discontinue one or more of the components, functions or characteristics of the Service, and update, supplement or modify, for just reasons (by way of example, modifications of a legislative/regulatory nature, ensuing requirements of a financial/technical nature, etc.) the provisions of the Regulation and/or the Contract, publishing the provisions on the website enjoy.eni.com and by notifying the Client directly at the email address provided by the Client during registration in the Client List. The modifications will take effect from the moment in which the Client receives the relevant notification. If, on the other hand, the modifications to the Service, Regulations and/or the Contract are essential (by way of example, the introduction of new penalties, substantial modifications to the vehicle rental methods, etc.) they will apply 30 (thirty) days after the moment in which the Contract Holder has notified the Client in writing, in the above-described methods, unless legal regulations or administrative provisions impose or imply an earlier application date. In the event of disagreement, the Client may withdraw from the contract without charge, following the methods outlined in Article 5 subsection 2 below, within and no later than 5 (five) calendar days before the moment in which the modifications would otherwise have become applicable. In this case, the withdrawal will become effective at 24:00 on the day before that on which the modifications would otherwise apply. 6. The continued use of the Service after the modifications have entered into force will constitute the implicit acceptance of the same by the Client. Article 4 - Requirements for joining the Service 1. The Contract Holder reserves the right to deny subscription to the Service on the basis of a final decision on the solvency of the prospective Client, or on any previous experience of incorrect behaviour towards the Contract Holder to which the proposed contract is addressed or with any other contract holder working in the Vehicle Sharing sector. It is understood that membership is permitted to those over 18 years of age, in possession of a valid driving licence for at least one year allowing the driving of motor vehicles ("Licence") issued in Italy ("Italian Licence") or in one of the foreign states indicated in the "Annex Foreign States" ("Foreign Licence"). When a Client signs up to the Service and during the entire term of the Contract, the Client must have a valid Driving Licence, which has not been suspended, withdrawn or is otherwise no longer available, on the basis of provisions by the Authorities or regulatory provisions, to entitle the Client to drive. The Client will immediately notify the Contract Holder should the licence be withdrawn, suspended, revoked, lost, etc. This notification is to be sent to the Contract Holder by e-mail to the address indicated in Art. 23. Following this notification, the Contract Holder will immediately suspend the Client from the Service and will evaluate the possibility of terminating this Contract and deleting the Client from the Client List. If the aforementioned provisions have been revoked or annulled, the Client may access the Service by making a new request for membership if the Contract Holder has declared that the Contract has been rescinded. However, if the Service has been suspended, the Client may request reactivation by writing to the e-mail address indicated in Art. 23, attaching documentary evidence that the Licence has been reinstated following its withdrawal or suspension, etc. 2. On accepting the Contract proposal, and after having verified the conditions as indicated in section 4.1 above, the Contract Holder will register the Client in the Client List and will assign the Client a personal identification code ("PIN"). 3. If the Client violates even one of the obligations indicated in section 1 of this Art. 4, the Contract Holder may declare the Contract terminated, under Art. 18 of the Contract. Article 5 - Duration and Termination 1. Registration in the Client List is considered finalized from the date of the e-mail sent by the Contract Holder notifying registration in the Client List. 2. The Client may withdraw from this Contract, by notifying the Contract Holder thirty days in advance by: 2 11/02/2021 i. functionality available on the Enjoy App; ii. email communication to [email protected] (using the same email address used for the registration to the service); iii. Certified e-mail (PEC) at the address to be found in Article 23; without prejudice to the payment of any amount owing for use of the Service through vehicle Rental also during the thirty day period of advance notification. 3. The Contract Holder may withdraw from the relationship with the Client at any time, by notifying the Client 60 days in advance, sending a registered letter with return receipt or by certified e-mail (PEC), sent to the addresses provided by the Client during registration in the Client List. 4. On withdrawal by either party, or on termination of this Contract as a matter of law, the Client will no longer be considered as such, the PIN will be deactivated and the Contract and the and any relationship resulting from and connected to the Service will cease to be in effect. 5. The Contract Holder may suspend the Client's right to the Service. The Contract Holder may exercise this right if the Client breaches the obligations arising from the Contract. Suspension is not an alternative to the Contract Holder's right to make use of the express termination clause, where applicable, in the event of a serious breach by the Client as indicated in Art. 19. Preventive suspension of the Service does not in any way imply a waiver by the Contract Holder to make use of termination for breach by the Client or withdrawal. Article 6 - Vehicle use 1. For each individual Rental, the vehicles must be used in full compliance with the provisions of this Contract and the Regulations. 2. In particular, the vehicle is to be driven in full compliance with the Highway Code and related regulations and, in general, in a safe and prudent manner, without tampering with any part of the vehicle is to.
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