WET GRINDER
GRIND BATTER
IN
THE TIME
User Guide & Warranty Card Visit www.elgiultra.com to shop for Ultra products & accessories
MIXER GRINDERS WET GRINDERS PRESSURE COOKERS Dear Customer,
We're delighted to welcome you to the Ultra family of millions of happy customers worldwide.
You've made a smart and informed decision to invest in a perfectly made Ultra. Ultra products are inventive and aesthetically superb with a combination of good quality, precision and durability to help prepare the tastiest and healthiest meal.
Ultra assures you of trouble-free performance for years. However, in the unlikely event of any operational problem, we would be more than happy to assist you.
ULTRA CUSTOMER CARE
1800 102 2040 (Toll Free)
Visit: www.elgiultra.com to find the nearest Ultra Care Centre
1 PRODUCT INFORMATION
S.No. Features 1 Form Table Top 2 Capacity 2L 3 Motor Wattage 150W 4 Voltage 230V, 50Hz 5 Grinding Stones Conical 6 Drum AISI 304 Food Grade Stainless Steel 7 Shell ABS 8 Drum Shape Dish-Type 9 No. Of Grinding Modes 2 10 Counter Rotating Mechanism Yes For Rice And Dal Grinding 11 2-Way Counter Rotating Mechanism Yes For Chutney And Wet Masala Grinding
12 Stall Controller Yes 13 Automatic Timer Yes 14 Buzzer Yes 15 Lid Wiper Cum Batter Sampler Yes 16 Lid Hole For Pouring Water Yes 17 Power Surge Protector Yes 18 Power Failure And Resume Safety Protection Yes 19 Shock Proof Yes 20 Hook-type Power Cord Yes 21 Stone Assembly Weight (in Kg) 1.75 22 Net Weight (in Kg) 13.2 23 Gross Weight (in Kg) 15.2 24 Product Dimension (mm) 310 x 385 x 460 25 Drum Size (mm) Ø250 X 157 26 Wire Cord Length (in mm) 1650 27 Motor Speed (rated without load) 1350 RPM 28 Drum Speed (with load) 100 - 110 RPM 29 Roller Holder Speed (with load) 55 - 60 RPM 30 Optional Attachments Atta Kneader And Coconut Scraper (coming soon) 31 Warranty 5 Years On Wet Grinder, 2 Years On Timer 32 Box Contents Grinder Unit, Spatula And User Guide
2 Grinding Modes
COUNTER ROTATING CONICAL STONES FOR RICE AND DAL GRINDING Both the drum and stone assembly rotate in opposite direction and hence reduces batter grinding time by half
SEPARATE MODE FOR COCONUT CHUTNEY AND WET MASALAS 2-way counter rotating conical stones for effective grinding of tougher ingredients like grated coconut and masalas
STALL CONTROLLER Automatically senses and switches to the required grinding mode to correct load imbalance of ingredients in the drum
3 Grinding Recommendations* Measurements Load Soaking Water to be Grinding medium before soaking Grinding mode condition time added (Dry weight) Rice (for idli/dosa batter) Min 170 g 4 hours 150 ml Counter rotation Black gram (for idli/dosa batter) Min 65 g 30 min 150 ml Counter rotation Rice (for idli/dosa batter) Max 1250 g 4 hours 1250 ml Counter rotation Black gram (for idli/dosa batter) Max 312 g 30 min 625 ml Counter rotation Par boiled rice + Blackgram ground together Max 1250 g 4 hours 1000 ml Counter rotation (for idli/dosa batter) Bengal gram (for paruppu 2-Way counter Min 250 g 4 hours no water vada) rotation Bengal gram (for paruppu 2-Way counter Max 500 g 4 hours no water vada) rotation Black gram (for ulundu vada) Min 250 g 4 hours 250 ml Counter rotation Black gram (for ulundu vada) Max 500 g 4 hours 500 ml Counter rotation Rice + Black gram + Grated 2-Way counter Min 500 g 4 hours 250 ml coconut (for appam batter) rotation Rice + Black gram + Grated 2-Way counter Max 1000 g 4 hours 500 ml coconut (for appam batter) rotation Counter rotation Rice + pulses (for adai) Min 500 g 4 hours 125 ml followed by 2-way counter rotation Counter rotation Rice + pulses (for adai) Max 1000 g 4 hours 250 ml followed by 2-way counter rotation Grated coconut + Roasted 2-Way counter gram + Green chilli Min 100 g NA 175 ml rotation (for coconut chutney) Grated coconut + Roasted 2-Way counter gram + Green chilli Max 250 g NA 400 ml rotation (for coconut chutney) Coriander, chilly, cumin, spices 2-Way counter Min 110 g NA 200 ml (wet masala) rotation Coriander, chilly, cumin, spices 2-Way counter Max 450 g NA 700 ml (wet masala) rotation Ragi (finger millet) Min 250 g 4 hours 200 ml Counter rotation Ragi (finger millet) Max 1000 g 4 hours 750 ml Counter rotation Sorghum/ Jowar/ Cholam Min 250 g 4 hours 200 ml Counter rotation Sorghum/ Jowar/ Cholam Max 1000 g 4 hours 1000 ml Counter rotation Kambhu (Pearl millet) Min 250 g 4 hours 200 ml Counter rotation Kambhu (Pearl millet) Max 1000 g 4 hours 700 ml Counter rotation 1 cup (200 ml) - 180 g Grinding Instructions Do not use cut pieces of coconut, instead use only grated coconut for grinding For better grinding result, do grind rice first and dal next While grinding ingredients for which water is not required to be added during grinding, the knob has to be kept slightly loose before commencing to grind *Grinding recommendations are as per lab test conditions 4 How to Operate Ultra Table Top Grinder
1 Loosen the knob of the roller stone 2 assembly by rotating it in anticlockwise direction. The knob has to be removed Now place the drum on coupler of the grinder first and then the roller stone assembly. unit and gently rotate till it is seated properly. Lift the drum to remove it from the grinder unit. Wash & clean the drum & roller stone assembly before grinding.
3 4 Place the roller stone assembly inside the Now insert the knob in roller stone assembly drum and gently rotate it so that the roller and rotate it in clockwise direction stones are properly seated on the flat stone to lock the roller stone assembly of the drum. with the drum.
5 6 Take a cup of water and pour it into the drum. Fix the lid by inserting it in the hinge pin Then add the grinding medium provided on the sides of the grinder panel (full quantity) to the drum. unit and close the lid.
7 8 Connect the power cord and switch on the Ensure that the lid wiper is placed in the hole power supply. The grinder switches on and the provided on the lid. Turn it in clockwise timer is pre-set at 15 minutes by default. For direction to lock it. Ensure that the wiper is resetting the timer, press the up/down keys. locked to the lid before grinding. Lid wiper Once a time is set, there is no need to reset in ensures that there is no ingredients case of a power cut. Once power comes back stuck on the wall of the drum. the grinder will operate only for the remaining grinding time.
9 10 To check the texture of the batter while To start grinding operation, press the rice/dal grinding, there is no need to open the lid. key or chutney/wet masala key depending The lid wiper also serves as a batter sampler. on the grinding medium. It can be removed by rotating it in anticlockwise direction to check the texture.
11 12 Once the set grinding time has reached, To pour water while grinding, the grinder will automatically stop. To stop remove the lid wiper and add water the grinding operation at any time press through the lid hole. the OFF key.
13 Remove the lid wiper, open the lid, then loosen 14 the knob and remove the roller stone assembly. Wipe down the batter from the roller stone Wash & clean the drum and roller stone assembly into the drum. Pour the batter from assembly immediately after use. the drum into a vessel by resting on the wedge. The spatula provided can also be used to remove any batter stuck under the stone wipers.
5 MAKE YOUR ULTRA WORK LONGER
DOs
• Make sure to keep your wet grinder clean and dry, always. • When not in use, disconnect the power cord from the mains. • For best results and trouble-free performance, use Ultra wet grinder only as specified in this user guide . • Ensure that the lid is closed and the wiper on the lid is locked before commencing to grind. • Ensure to tighten the knob of the roller stone assembly before commencing to grind. • Use the appropriate grinding modes as specified on the panel of the wet grinder while grinding. • Be alert and cautious while operating in the presence of children and physically challenged persons. • Always keep your wet grinder away from heat sources. • Lift the appliance at its base. • Clean the drum and roller stone assembly thoroughly after every use. • Ensure that the knob of roller stone assembly is loosened while not in use.
DON’Ts
• Do not run your wet grinder empty for more than a minute. • Do not use any other attachments. Use only those recommended by Ultra. • Do not put your hand into the drum while grinding. Both the stone assembly and drum will rotate in opposite direction and hence inserting hands could lead to injury. • Do not unlock the knob during the grinding operation. • Do not insert sharp objects into the slits, this would damage the parts inside. • Do not lubricate any parts with oil/grease. • Do not keep the drum upside down after washing. • Do not attempt to repair the wet grinder by yourself.
For assistance, contact Ultra Customer Care. 6 EXPLODED VIEW OF ULTRA
10
9
S.NO PART NAME 8 1 POWER CORD
2 SHELL ASSEMBLY
3 DRIVE UNIT ASSEMBLY 7
4 SHELL TOP COVER ASSEMBLY
5 CONTROL PANEL
6 DRUM ASSEMBLY 6
7 ROLLER HOLDER ASSEMBLY
8 KNOB ASSEMBLY 5
9 HATCH ASSEMBLY (LID COVER)
10 LID WIPER ASSEMBLY 4
3
2
1
7 Additional Attachment (Optional) Atta Kneader - COMING SOON
This attachment has to be purchased separately
8 z z SOLUTION Ensure to lock the lid wiper by rotating it in by rotating it in Ensure to lock the lid wiper direction clockwise Ultra Customer Care Contact vents to clean air Use a dry brush sources heat external away from the grinder Keep 230V AC 50 H Operate at Operate at 230V AC 50 H Operate at Unscrew roller and clean under running water running under clean Unscrew roller and / add water medium excess Remove Reduce quantity or check user guide for user guide or check quantity Reduce time & soaking quantity grinding recommended Ultra Customer Care Contact of the roller stone assembly the knob Tighten Contact Ultra Customer Care Contact Check mains Check Customer Care Ultra Contact as excess medium and add Remove guide in the user recommended Customer Care Ultra Contact Add water as required Place the grinder on stable and horizontal platform horizontal and grinder on stable Place the Ultra Customer Care Contact Assembly Holder Clean the drum / Roller Ultra Customer Care Contact REASON Low belt tension vents blocked air housing Motor source heat External Low voltage No power supply of power cord/ connection Loose failure motor of medium Overloading Low belt tension water Insufficient stone assembly on wiper position Incorrect soaking time Insufficient Excess quantity, stone assembly on wiper position Incorrect is loose Knob locked is not lid on Wiper Low voltage Motor burnt Motor / insufficient water Excessive loading Drum / Roller Holder Assembly not cleaned well Faulty membrane after use property cleaned Roller not Uneven platform TROUBLESHOOTING CHART TROUBLESHOOTING PROBLEM Vibration / Drum smells Grinder it is when stops automatically Grinder switched on Grinder starts but but starts Grinder stops suddenly drum Customer Care Ultra contact conditions, operating of abnormal case In Grinder does not run Grinder Batter splash more time to Grind Takes overheating Grinder Roller not rotating not Roller
9 Warranty- Terms & Conditions
Elgi Ultra Industries Limited (hereinafter referred to as “the Company”) guarantees this product for normal home use against defects in materials or workmanship for a period of 5 years on wet grinder, 2 years on timer from the date of original retail purchase. During the said period, the Company has the option to either repair or replace parts free of charge, if this product is returned personally or sent through prepaid courier to our Ultra Care Centres, along with proof of purchase and guarantee card duly filled in by the retailer.
The decision of the Ultra Service Points/Authorised Service Points in determining the cause of failure and repairs required to be carried out will be final and binding under this Warranty and cannot be canvassed either by dealer or the retail purchaser on any ground whatsoever. The warrantor shall not be liable for any transportation cost or any damage due to or during transit of the product either way. Repaired units under warranty will be returned to the customer at his/her risk and on “to pay” freight basis.
This Warranty shall NOT apply:
• On wear and tear to the product.
• To the grinder lid.
• In case of involvement in an accident.
• If the product is purchased from any unauthorised source.
• If repairs or product modifications and/or alterations have been carried out by unauthorised service organisations or persons.
• If the product is being used for commercial purposes.
• If the defect is caused by abuse or misuse of the product or by environmental conditions that are not in conformance to the recommended operations of the product.
• If the defect is caused by its connection to peripherals, additional equipment or accessories other than those recommended by Ultra.
• If the warranty card and/or the purchase bill is not produced at the time of repair.
In no event will the Company be responsible for any loss or damage, directly by or consequential to, careless, negligent handling or misuse of this product.
10 This Warranty is expressly in lieu of all other warranties expressed or implied (statutory or otherwise) and of all other obligations or liabilities on the Company’s part. No person, agent, distributor, dealer, service centre or company is authorised to change, modify or extend the terms of this Warranty in any manner whatsoever.
The company’s liability under this Warranty is restricted to only repair of the product and does not involve any replacement, monetary payment or damages. Any doubt/disputed claim under this Warranty shall be subject to arbitration by an Arbitrator appointed only by the Company. The arbitration shall be at Coimbatore only.
Please Note:
• The Warranty is applicable only for purchase made through authorised dealers in the country of purchase.
• The above Warranty is applicable only for materials/components and not for service/labour charges incurred in rectification/repair.
CHARGES APPLICABLE Service charges Doorstep Service Period Spares (Ultra service visiting charges centre/doorstep) Up to 1 year within warranty Free Free Free
After 1 year within warranty Free Free `100
Out of warranty At Cost `250 `100
Above charges are applicable only for India and is subject to change without any prior notice. Please check with Ultra Customer Care for prevailing charges.
11 FOR YOUR KIND ATTENTION
Please read all instructions and warnings before using this product. Keep this user guide, sales receipt and warranty for future reference and use.
In case of any mechanical faults, call Ultra Customer Care. Do not attempt to repair it yourself.
This user guide provides important information on proper operation and maintenance. Every effort has been made to provide the details with as much accuracy as possible. We reserve the right to change or upgrade the product or any part thereof without prior notice.
The instructions appearing in this guide are not meant to cover all possible conditions and situations that may occur. We urge you to exercise common sense, caution and care when setting or using this product.
While unpacking check to make sure all parts listed are included. If you find anything missing or broken or damaged, kindly call Customer Care.
The design, specifications and price are subject to change without prior notice.
12 /ultraappliances /ultraappliancess
The Ultra social media broadcasts are full of recipes and tips on healthy, delicious food. From daily updates to interesting engagements on special days, our content is something you mustn’t miss. What’s more, there are also lots of contests and exciting prizes to look forward to! WARRANTY CARD* YEAR WARRANTY Please retain this limited warranty card and present the same (2 years on timer) to the Ultra Service Technician / Customer Care (Valid In The Country Of Purchase) Centre for availing warranty service. Ultra Wet Grinder
Name:
Full Postal Address:
Bill No.:
Date of Purchase:
Serial No.:
Month of Manufacture:
Dealer's Stamp:
(Please ensure dealer stamp and serial number is duly filled in to secure warranty repair service)
ELGI ULTRA INDUSTRIES LIMITED
No. 1435 (PART), India House, Trichy Road, Coimbatore- 641 018, Tamil Nadu, India. 0422 2304141 0422 2301377 Website: www. elgiultra.com
Customer Care Cell Toll Free No: 1800 102 2040 [email protected] * To be retained by the purchaser by be retained * To