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Derby Access and Information Guide for Disabled People 2011 Cover_307870.qxd 30/8/12 12:47 Page 4 Editorial_307870.qxd 30/8/12 12:27 Page 1 Editorial_307870.qxd 30/8/12 12:27 Page 2

ALLESTREE MOBILITY CENTRE LTD ALLESTREE MOBILITY CENTRE

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Unit 10, Stadium Business Court, Millennium Way, Pride Park, Derby. DE24 8HP

To view our inspection report please visit www.cqc.org.uk A Registered Provider of Home Care Services in Derby for over 10 years

Do you or a family member / neighbour require help with any of the following? Domestic help to ensure that a home is kept clean, safe & tidy. Help at meal times to ensure that healthy meals are eaten. Laundry and ironing. Someone to accompany you to appointments, i.e Hospital, Doctors, and Social Activities. Bathing, washing hair, getting dressed / undressed. Help to go to the toilet, companionship, sitting services, sleep ins, sit ups, respite care to give family members a much needed rest, a voice to assist you through the health and social care maze or assistance with Direct Payments. For an informal chat or to request a copy of our full Service User Guide please call us today.... Tel : 01332 613783 or e-mail [email protected] 3026021 2 Derby Access and Information Guide for Disabled People Editorial_307870.qxd 30/8/12 12:27 Page 3

DERBY’S CATHEDRAL QUARTER Great shops. Lovely places to eat and drink. Vibrant live performances. Historical streets and landmarks. Stunning exhibits and downloadable audio guides to help you explore even more. Derby’s Cathedral Quarter has it all – a destination of choice.

For information telephone: 01332 419053, email: [email protected] visit us on line at www.derbycathedralquarter.co.uk or swipe this smart tag and discover the delights of the area on your mobile phone.

INDIVIDUAL : DIVERSE : INSPIRING Editorial_307870.qxd 30/8/12 12:27 Page 4

Not hearing clearly? Let us help your take steps to better hearing

Our aim is to give you the best independent advice, and to assure you we always provide a professional service with peace of mind guaranteed. We are one of the Midlands’ leading independent hearing aid centres • Improve your quality of life through better hearing • Affordable digital hearing aids at competitive prices • Free hearing tests and advice To make an appointment contact: • Free home visits to all areas Freephone: 0500 501 035 • Hearing aids - all makes supplied and fitted or Tel: 01332 346785 • Complete aftercare Derby Hearing Centre, • Repairs, batteries and accessories 20 Osmaston Road, Derby, DE1 2HR • Wheelchair access www.hearingcentremidlands.co.uk Editorial_307870.qxd 30/8/12 12:27 Page 5

Derby Access and Information Guide for Disabled People 2011

Published by: Burrows Communications Limited

Head Office: Publicity House, 106 Stafford Road, Wallington, Surrey SM6 9AY Tel: 020 8773 3000 • Fax: 020 8773 8888 Email: [email protected] • Web: www.burrows.co.uk

Our Advertisers: We gratefully acknowledge the support of all the firms whose advertisements appear in these pages. Without their help we would not be able to produce this guide. As a reciprocal gesture we have pleasure in drawing the attention of our readers to their announcements, but wish to make it clear that Derby City Council can accept no responsibility for their products or services advertised.

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Contents

• Foreword by the Mayor of the City of Derby ...... 9 • Derby Access Guide information ...... 11 • How to use the guide ...... 13 • Useful contact information ...... 17 • Car parking in Derby ...... 18 • Key to symbols ...... 21

• Advice and information ...... 22 • Jewellers ...... 34 • Bakeries ...... 23 • Libraries/museums ...... 35 • Banks and building societies ...... 24 • Local radio stations/newspapers ...... 37 • Book shops ...... 25 • Markets ...... 37 • Charity shops ...... 25 • Music/musical instruments ...... 37 • Chemists ...... 26 • Newsagents/stationers ...... 38 • Clothing ...... 26 • Parks ...... 38 • Colleges ...... 27 • Phones ...... 38 • Computer/software/games ...... 28 • Photography/photocopying ...... 38 • Concert halls/theatres ...... 28 • Places of worship ...... 39 • Department stores ...... 28 • Post offices ...... 39 • Dry cleaners ...... 29 • Pubs and clubs ...... 39 • Eating out/hot food shops/sandwich bars ...... 29 • Shoes ...... 40 • Estate agents/auctioneers/valuers/surveyors ...... 30 • Solicitors ...... 41 • Florists ...... 31 • Furniture/furnishings/floor coverings ...... 31 • Sports equipment and clothing ...... 41 • General ...... 32 • Sports facilities ...... 41 • Government and local government buildings ...... 32 • Stations/airports ...... 42 • Greeting cards/gifts ...... 33 • Supermarkets/food ...... 43 • Haircare ...... 33 • Travel agents ...... 43 • IT/Training ...... 34 • Westfield Derby Shops ...... 44

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A Helping Hand for Looking after someone? Carers from Derby City Council e’s

Her Carers

the key to rting Derby City is getting help suppo

Do you look after someone?

Many people who look after someone do not see themselves as carers. But you are a carer if you provide unpaid practical and/or emotional support to someone who needs help because they are ill, frail or have a disability — this could be a physical difficulty, a hearing or sight loss, a learning disability or mental ill health.

Filling in a Carers’ Self Assessment form can be the first step towards getting support for you as a carer. If you need help to complete the form, or you prefer to talk to someone about your needs, just contact Adult Social Services on 01332 717777 minicom 01332 206180

www.derby.gov.uk

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Foreword by the Mayor of the City of Derby Councillor Amar Nath

This is the seventh edition of the Derby Access and Information Guide for Disabled People, produced in partnership with Burrows Communications Limited.

I know how important access to information is in delivering opportunity and choice to disabled people. This guide, like previous editions provides this information with contact details for many City Centre traders, local organisations and Council services.

The Council, in partnership with local organisations of disabled people and the business community continues the drive towards a barrier-free built environment for all citizens, and visitors to the City. I hope this guide complements the excellent levels of accessibility and customer services provided by many City Centre businesses and organisations.

Finally, I’d like to say a big thank you to all the businesses, organisations and Council services that have supported the guide through advertising. They have made this guide possible.

I hope you find the guide helpful.

Best wishes

Mayor of the City of Derby Councillor Amar Nath

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Get free bus travel with GoldGold CardCard

The national concessionary travel pass known in Derby and Derbyshire as Gold Card gives older and disabled people free off peak bus travel.

GoldGold CCardard gives older people or those with certain disabilities: • Free local bus travel throughout England from 9.30 am - 11 pm Monday to Friday, and all day on Saturdays, Sundays and Bank Holidays. • The card also gives you discounts at over 1,400 local shops and services in Derby and Derbyshire and can be used to borrow books at any Derby and Derbyshire libraries.

Call in at the Customer Service Centre at 1 Albion Street, Derby, between 8.30am and 5pm on any weekday to apply for a card or telephone 01332 293111 or minicom 01332 256666 for information about applying by post. Go shopping with Dial-A-Bus If you struggle to use local bus services to get to the shops, Dial-A-Bus is for you. It provides a door-to-door service twice a week from all parts of the city to a local supermarket or the city centre. All the buses have disabled access and carry people in wheelchairs. You can bring your own helper or we can provide a helper if you need a hand with your shopping.

For more information on Dial-A-Bus services in Derby and other community transport services telephone Door to Door on 01332 380738.

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Derby Shopmobility For further information refer to the Blue Badge holder ‘Where can I park guide’ which is available from Council offices. What is it? Derby Shopmobility loans powered scooters and wheelchairs, Disabled people’s toilets plus manual wheelchairs to mobility-impaired people to assist with travel around the City Centre. The service is part funded Council operated disabled people’s toilets can be accessed by Derby City Council and a daily or hourly charge is made for by a RADAR key, they are located at: equipment hire. A joining fee is payable by new members. • Bold Lane car park How do I become a member? • Eagle Centre market – market hours Joining could not be simpler. All you need to do is complete an application form and produce two forms of identification. • Market Hall balcony Shopmobility staff will then give the necessary training and information to ensure you can use the service with • Market Place opposite Tourist Information Centre confidence and safety. (8:00 – 17:00) • The Spot, London Road / Osmaston Road (8:00 – 17:00) Booking Just drop in, or better still contact the office on: • Victoria Street (8:00 – 17:00) Tel: 01332 200320 Book early as the service is very popular. Many City Centre premises including the Westfield Centre have their own disabled people’s toilet, some on the When can I use the service? RADAR scheme. The Westfield Centre also has a Changing Shopmobility is open Monday to Saturday 09:30 to 16:00. Places toilet. A bookings answerphone is available outside these hours. Hotels / Guest houses Where do I find Derby Shopmobility? Shopmobility is located in the Westfield Centre basement Derby has lots of good quality hotels and guesthouses, to car park, accessed via the Morledge (see City Centre map numerous to detail in the guide. The Tourist Information on page 18). For Shopmobility users free parking is available Centre (TIC) has information about accommodation in the in the car park. City and beyond. Contact TIC for further details (see Useful Contact Information on page 17). Blue Badge holder parking

On-street Parking for badge holders is available in designated bays on the edges of the City Centre pedestrianised area. The maximum stay is three hours. Also, free unlimited parking is available in areas covered by on-street charging and residents only parking areas.

Three hours free parking is also available in all City Council operated car parks, with free unlimited parking for vehicles exempt from road tax.

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WESTERN CARS 01332 331 331 WESTERN CABS 01332 378885

24 HOUR SERVICE CALL BACK SERVICE Visit our website to register your contact numbers for TEXT A TAXI SERVICE - INSERT THE WORDS ‘TAXI DERBY’, our AUTOMATIC BOOKING SERVICE THEN ADD YOUR LOCATION, JOURNEY TIME AND DESTINATION AND SEND TO 82820 Web: www.westerncars-derby.co.uk SPECIAL FACILITIES FOR CUSTOMERS WITH HEARING OR Email: [email protected] SPEECH DIFFICULTIES

3025772

services, information and advice for people aged 50+ and their carers call: 01773 768240

Age UK Derby and Derbyshire is a trading name of Age Concern Derby and Derbyshire which is a registered charity (no. 1068550) and company limited by guarantee. Registered in England and Wales No. 3510613. Registered Office: 29a Market Place, Heanor, Derbyshire DE75 7EG. VAT Registration No. 598 3226 02.

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How to use the guide Please tell us if you need this guide in another format.

To disabled people information is vital for choice and Please contact us if you need help reading this independent living. This guide’s goal is to provide this document or any part of it translating. information.

The guide is laid out by business type. Next to each address Polish and contact details are a series of symbols. These symbols give information about the buildings’ accessibility (see key to symbols on page 21). Some entries may have additional information, which might be helpful.

The information in the guide has been researched with care. It gives a selection of premises mainly in the City Centre. Punjabi It has not been possible due to space constraints to include every shop, or business in the guide. If however you know of a shop or organisation that you think should be in the guide, let us know. We will try and include it in the next edition.

In the unlikely event that an entry is wrong, please let us Urdu know and it will be corrected in the next edition.

The guide provides information about premise accessibility only. Inclusion in the guide is not a recommendation by the City Council. Every effort has been made to ensure the guide’s information is accurate but the Council cannot accept any liability or responsibility for errors or omissions that may have been made.

For comment, feedback or to obtain a guide in a different format contact:

Ann Webster Lead on Equality & Diversity Tel: 01332 643722 Minicom: 01332 242133 Email: [email protected]

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Ann Webster, Lead on Equality & Diversity Tel: 01332 643722 Minicom: 01332 242133 Email: [email protected]

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Useful contact information

Derby City Council Phone Minicom Fax

Blue Badges 01332 256764 01332 256767 01332 256777 Customer Services (Benefits, Council Tax, Streetpride, Parking Services) 01332 293111 01332 256666 01332 255121 Streetpride 0333 200 6981 01332 256666 01332 255121 Social Services 01332 717777 01332 716709 01332 717277 Tourist Information Centre 01332 255802 01332 256666 01332 256137 Derby Advice 01332 256550 01332 256555 01332 256560 Libraries 01332 641702 01332 380712 01332 715549 Integrated public transport unit 01332 641744 01332 256666 01332 715055 Derby Carelink 01332 256062 01332 256000 01332 292165 Sport & Recreation 01332 641234 01332 256666 01332 715549

More useful numbers

Disability Direct 01332 299449 01332 368585 01332 365055 Derbyshire Centre for Inclusive Living 01773 740246 01773 748452 01773 570185 Sight Support Derbyshire 01332 292262 01332 372207 01332 292262 Derby Shopmobility 01332 200320 01332 294226 CamTad 01332 258143

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Cathedral Quarter

The Cathedral Quarter is a pleasurable environment of historical streets, with arcades and hidden entrances dotted throughout the area, has a myriad of specialist stores and ht 43382U. This map is subject independent retailers.

There is a veritable mix of designer and vintage clothes, shoes, r written consent of Burrows gifts and crafts from across the globe. Contemporary art galleries and interior design stores intermingle with specialist retailers, including music, electrical and gadget shops.

Premises located in the quarter are denoted in the guide by the Cathedral Quarter logo.

For more information Phone: 01332 419053 or visit www.derbycathedralquarter.co.uk

See advertisement on page 3.

St. Peter’s Quarter

Situated in the heart of Derby’s city centre, The Lanes feature a variety of interesting buildings, which illustrate architectural trends from the mid- 19th century through to the 1960s. This compact area is home to a wealth of well established independent businesses making it a thriving and pleasant place to visit.

For more information Phone: 01332 419050 or visit www.ccmderby.co.uk

19 Based upon the Ordnance Survey mapping with the permission of The Controller of Her Majesty’s Stationery Office © Crown Copyrig Stationery Office Based upon the Ordnance Survey mapping with permission of The Controller Her Majesty’s to Copyright and is protected by digital fingerprint. Copying or reproduction in part full prohibited without the prio Communications Ltd. All rights reserved Burrows 2011. Editorial_307870.qxd 30/8/12 12:28 Page 20

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Key to Symbols

G At entrance - level entrance

G At interior - mainly level access

D Number of steps at the entrance

I Mainly inaccessible interior

L Ramped entrance / interior

H Lift available

M Accessible restaurant

E Facilities for blind and partially sighted people

F Facilities for deaf people

N Toilet is level with no special facilities

O Disabled person’s toilet

J Toilet is inaccessible

K Looped telephone

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Entrance Interior/Toilet

ADVICE AND INFORMATION Derbyshire Coalition for Inclusive Living LGE Park Road, Ripley, Derbyshire DE5 3EF Age UK Derby & Derbyshire LGO Tel: 01773 740246 OK 15 The Morledge, Minicom: 01773 748452 St Peter’s Quarter, Derby DE1 2AW Fax: 01773 570185 F Tel: 01332 343232 Web: www.dcil.org Fax: 01332 299318 Looped system in meeting room. Web: www.ageuk.org.uk Cross the counter communication aid in See advertisement on page 12 reception. Counselling service available.

Derby Community Legal Advice Centre CamTad Office GGH GGO Stuart House, Green Lane, London Road Community Hospital, St Peter’s Quarter, O Derby DE1 2NS K Derby DE1 1RS Tel: 01332 258143 Tel: 01332 295711 Minicom: 01332 295653 Minicom: 01332 347775 Loop System. Fax: 01332 228701 Email: [email protected] Chaddesden and Oakwood Live GGO Disabled person’s toilet on balcony. Lift to toilet. at Home Scheme East Office C/O Spondon, Derby Drivability Centre Derby DE21 7PF GGO Kingsway Hospital, Derby DE22 3LZ Tel: 01332 371929 Citizens Advice Bureau GGH Fax: 01332 382 377 Stuart House, Green Lane, Web: www.derbydrivability.com St Peter’s Quarter, O Derby DE1 1RS Disability Direct Tel: 01332 228700 GGO The Enetrprise Centre, 20 Royal Scot Road, Fax: 01332 228701 Pride Park, Derby DE24 8AJ Email: Tel: 01332 299449 [email protected] Minicom: 01332 368585 Disabled person’s toilet on balcony. Lift to toilet. Type Talk: 18001 01332 299449 Fax: 01332 365055 Community Action Derby LGO www.disabilitydirect.com 4 and 5 Charnwood Street, Derby DE1 2GT Disabled people’s parking spaces, automatic Tel: 01332 342272 doors and Disabled person’s toilet Fax: 01332 205069 Littleover, Normanton and Peartree GGO Connexions G Live at Home Scheme 8 Curzon Street, Derby DE1 1LL C/O West Offices, Station Road, Tel: 01332 200 033 Mickleover, Derby DE3 9GH Fax: 01332 201 500 Email: [email protected]

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Support into Work Mickleover and Mackworth Live LGO GGO 4th Floor, St. Peter’s House, at Home Scheme Gower Street, St Peter’s Quarter, C/O West Offices, Station Road, Derby DE1 1SD Mickleover, Derby DE3 9GH Tel: 01332 292915 Email: [email protected] Minicom: 01332 343373 Fax: 01322 343373 NHS Derby City PCT GGH Derwent Court, 1 Stuart Street, Derby DE1 2FZ Tel: 01332 224000 O Tourist Information Centre GGF Automatic doors with sensors (one with button). Market Place, Toilet on ground and top floor. Cathedral Quarter, Derby DE1 3AH K Patient Advice and Liaison Service (PALS) Tel: 01332 255802 NHS Derby City, Cardinal Square, Minicom: 01332 256666 10 Nottingham Road, Derby DE1 3QT Fax: 01332 256137 Freephone: 08000 323235 Web: www.visitderby.co.uk Minicom: 01322 369301 Lower counter. Automatic doors. Email: [email protected] Provides support and information on all areas of the NHS. For building details, see Central YMCA LGO and Greater Derbyshire Health Authority Centre. London Road, Derby DE24 8UT Tel: 01332 572076 Sight Support Derbyshire AGE Web: www.ymcaderbyshire.org.uk 65/69 Nottingham Road, Derby DE1 3QS Good range of facilities available for disabled Tel: 01332 292262 people. Three rooms specifically for disabled Fax: 01332 287017 people on ground floor. Web: www.sightsupportderbyshire.org.uk One small step at entrance. BAKERIES Sinfin and Derby South, Live at Home Scheme GGO Epworth House, Stuart Street, Derby DE1 2EQ Birds Tel: 01332 296200 LG 20 Albert Street, Fax: 01332 296925 Email: [email protected] St Peter’s Quarter, Derby DE1 2GD Web: www.mha.org.uk Tel: 01332 363770 Doors fixed open Southern Derbyshire Pensioners’ Association GGH Unit 2, The Balcony, Birds L Market Hall,Cathedral Quarter, O 3-4 Iron Gate, Derby DE1 2DB Cathedral Quarter, Tel: 01332 290174 Derby DE1 3GA Disabled toilet on balcony. Home visits Tel: 01332 205158 available. A variety of services available, Doors fixed open. including legal advice and meal clubs.

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Greggs GG Co-operative Bank GG 40 Cornmarket, Cathedral Quarter, 31 East Street, St Peter’s Quarter, Derby DE1 2DG Derby DE1 2AL Tel: 01332 341713 Tel: 0845 721212 Doors fixed open. Derbyshire Building Society GG Greggs GG 27 East Street, St Peter’s Quarter, 4 East Street, St Peter’s Quarter, Derby DE1 2AP Derby DE1 2AU Tel: 01332 363021 Tel: 01332 367117 Fax: 01332 29031 Doors fixed open. Halifax Building Society LG 39 East Street, St Peter’s Quarter, BANKS AND BUILDING SOCIETIES Derby DE1 2BL Tel: 0870 6005000 Alliance and Leicester LGO Automatic doors. 72 St Peter’s Street, St Peter’s Quarter, Derby DE1 1SS Tel: 01332 340371 HSBC LG Lowered ATM machine, automatic doors, 1 St Peter’s Street, hearing loop available at counter. St Peter’s Quarter, Derby DE1 1BT Tel: 08457 404404 Contact the bank direct for services. Barclays LGH St James Street, Cathedral Quarter, Derby K Leeds Building Society GGF Tel: 08457 555555 8 St James Street, Blue badge parking in St James Street. Cathedral Quarter, Derby DE1 1RL Tel: 01332 344644 Britannia Building Society GG 10 St James Street, Leek United GGF Cathedral Quarter, Derby DE1 1RL 14-16 St James Street, Tel: 01332 346381 Cathedral Quarter, Derby DE1 1RL Fax: 01332 205853 Tel: 01332 344708 Blue badge parking in St James Street. Sensor Fax: 01332 296069 operated automatic doors. Private interview Loop system on till one. Button operated facilities available. automatic doors.

Cheltenham and Gloucester Plc GG Lloyds TSB Bank GGF 33 East Street, St Peter’s Quarter, 31-33 St Peter’s Street, Derby DE1 2AL St Peter’s Quarter, Derby DE1 2AA Tel: 01332 346554 Tel: 0845 3000000 Fax: 01332 385593 Contact the bank direct for services. Loop Press bell to open security door. system available throughout the branch.

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Lloyds TSB Bank LGO Yorkshire Bank LGF 43 Iron Gate, 28 St Peter’s Street, Cathedral Quarter, Derby DE1 3FT St Peter’s Quarter, Derby DE1 1SL Tel: 0845 0723333 Tel: 0844 736 8368 Automatic doors. Contact the bank direct for services, loop system on till, counter and offices available on request. Loughborough Building Society GGF Sensor operated automatic doors. 1-2 Babington Lane, St Peter’s Quarter, Derby DE1 1RL Tel: 01332 344708 BOOK SHOPS

Nationwide Building Society GGF Waterstones LGH 66-68 St Peter’s Street, 78-80 St Peter’s Street, St Peter’s Quarter, Derby DE1 1SJ St Peter’s Quarter, Derby DE1 1SR O Tel: 0845 266 0530 Tel: 01332 296997 Fax: 01332 296427 Natwest LG 58 St Peter’s Street, Wesley Owen Books AG St Peter’s Quarter, Derby DE1 1XL 48 Queen Street, Tel: 0845 600 2803 Cathedral Quarter, Derby DE1 3GN Tel: 01332 345936 Northern Rock GGF 25 Cornmarket, WHSmith Cathedral Quarter, Derby DE1 2DP H Tel: 01332 343517 5 London Road, Derby DE1 2NS Tel: 01332 364259 G Steps at entrance, lift available London Road Royal Bank of Scotland GGE entrance. Level access through Westfield. 41 Cornmarket, Cathedral Quarter, Derby DE1 2DH F Tel: 01332 348527 Fax: 01332 293485 CHARITY SHOPS Contact the bank direct for services, sensor operated automatic doors, loop system Barnardos GG available on request on all tills, low level tables. 62-64 Babington Lane, St Peter’s Quarter, Derby DE1 1SX Santander GG Tel & Fax: 01332 341535 93 St Peter’s Street, St Peter’s Quarter, Derby Tel: 0845 765 4321 British Heart Foundation LG Fax: 01332 383626 27 Cornmarket, Blue badge parking available at The Spot. Cathedral Quarter, Derby DE1 2DP Button operated automatic doors. Tel & Fax: 01332 291153

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Cancer Research GG Save the Children LGF 7 Albert Street, 2 Osmaston Road, Cathedral Quarter, Derby DE1 2DS St Peter’s Quarter, Derby DE1 2HR Tel: 01332 291305 Tel: 01332 341699 Doorbell. Hearing Loop. Widened changing room. Lowered desk. Cancer Research GG 15 Babington Lane, St Peter’s Quarter, Derby DE1 1TA Scope GG Tel: 01332 298699 Osnabruck Square, Cathedral Quarter, Derby DE1 2DS Lauren’s Link AG Tel: 01332 205351 80a Green Lane, St Peter’s Quarter, Derby DE1 1RT Tel: 01332 362744 Shelter LG 105 St Peter’s Street, St Peter’s Quarter, Derby DE1 2AD Lighthouse GG Tel: 01332 380776 6-10 Albert Street, Cathedral Quarter, Derby DE1 2DS Tel: 01332 989663 CHEMISTS Oxfam GG Boots 67 St Peter’s Street, LG 15 Victoria Street, St Peter’s Quarter, Derby DE1 2AB Cathedral Quarter, Derby DE1 1ES Tel: 01332 384820 Tel: 01332 347295

Padley Shop AG Manor Pharmacy 12 Sadler Gate, LG 99-101 St Peter’s Street, Cathedral Quarter, Derby St Peter’s Quarter, Tel: 01332 345386 Derby DE1 2AB Tel: 01332 347926 PDSA GG Private consultation rooms widened for 37 Cornmarket, disabled people’s access. Cathedral Quarter, Derby DE1 2DT Tel: 01332 368881 Mainly level access in interior CLOTHING

Samaritans GG Ann Harvey LG 10 Osmaston Road, The Spot, 29 St Peter’s Street, St Peter’s Quarter, Derby DE1 2JA St Peter’s Quarter, Derby DE1 7BY Tel: 01332 206565 Tel: 01332 381550

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Bon Marché LGL Laura Ashley LG 83-87 St Peter’s Street, 8 Albert Street, St Peter’s Quarter, Cathedral Quarter, Derby DE1 2AD Derby DE1 2DS Tel: 01332 342017 Ramp also between the two levels. Disabled The Countryman people’s fitting room available. Ramp inside shop. GG 31 Queen Street, Cathedral Quarter, Burtons LG Derby DE1 3DS 35 Victoria Street, Tel: 01332 360357 St Peter’s Quarter, Derby DE1 1ES Tel: 01332 344830 Wallis GG Doors fixed open. Stairs to first floor. 10 St Peter’s Street, St Peter’s Quarter, Derby DE1 1SH Tel: 01332 292358 Emily Brigden GG 15-17 Iron Gate, Cathedral Quarter, Derby DE1 3FJ COLLEGES Tel: 01332 384665 Level access ground floor. Stairs to first floor. Derby College LGM See advertisement on page 6 OF Evans LG 25-27 St Peter’s Street, The Roundhouse K St Peter’s Quarter, Roundhouse Road, Pride Park, Derby DE1 2AA Derby DE24 8JE Tel: 01332 206049 Interior mainly level. No 2 Roundhouse Round Central Administration, Roundhouse Road, Pride Park, Derby DE24 8JE George Brigden LG 5 Iron Gate, Johnson Building Cathedral Quarter, Derby DE1 3QJ Locomotive Way, Pride Park, Tel: 01332 344612 Derby DE24 8PU Doors fixed open. Level access Tel: 0800 028 0289 ground floor. Stairs to first floor. Email: [email protected] Deaf people’s Access – Minicom 387490 Jillian Hart GGO 40-44 Babington Lane, Broomfield Hall St Peter’s Quarter, Morley, Ilkeston, Derby DE7 6DN Derby DE1 1SZ Tel: 01332 347647 The Joseph Wright Centre Two steps inside shop. Toilets up two steps. Cathedral Road, Derby DE1 3PA

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South East Derbyshire - Field Road Campus Ilkeston, Derbyshire DE7 5RS CONCERT HALL / THEATRES

South East Derbyshire - Assembly Rooms Box Office GGF Mundy Street Campus Market Place, Cathedral Quarter, Heanor, Derbyshire DE75 7DZ Derby DE1 3AH HO Tel: 01332 255800 Employment World Text phone 01332 256666 Norman House, Heritage Gate, Friary Street, Parking in Assembly Rooms car park. Derby DE1 1NU Inform staff of your seating requirements.

Derby College Learning Centre Assembly Rooms The Spot, Osmaston Road, Derby DE1 2HR GGH Market Place, Cathedral Quarter, Derby DE1 3AH FO The Quantum Centre Tel: 01332 255800 Victory Road, Derby DE24 9HX Minicom: 01332 256666 K Assembly Rooms and Guildhall Theatre guide The Derby College Shop available in Braille, audio tape and large print. 20 Market Place, Ilkeston, Derbyshire DE7 5QA Derby Theatre LGH Theatre Walk, Westfield, Derby DE1 2NF FE COMPUTER / SOFTWARE / GAMES Tel: 01332 363275 Parking in Westfield. Special performances O Computer Mania GGH for deaf people and visually impaired people. 8b Market Hall, Cathedral Quarter, Derby DE1 2DB Guildhall Theatre GGH Tel: 01332 292923 Market Place, Cathedral Quarter, Derby DE1 3AH FO Box Office: 01332 255800 Mobile Genie GGH Tel: 01332 255447 The Balcony, Market Hall, Minicom: 01332 256666 Cathedral Quarter, O Assembly Rooms and Guildhall Theatre guide Derby DE1 2DP available (alternative formats available). Tel: 01332 205100 Disabled people’s toilet on balcony DEPARTMENT STORES Square Group Ltd GG 21 Iron Gate, Bennetts GGH Cathedral Quarter, 8 Iron Gate, Cathedral Quarter, Derby DE1 3GP Derby DE1 3AL M Tel: 01332 224662 Tel: 01332 344261

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British Home Stores GGH EATING OUT,HOT FOOD AND 59-61 St Peter’s Street, SANDWICH SHOPS St Peter’s Quarter, Derby DE1 2AB DMO Tel: 01332 342213 Acropolis LG Level access from St Peter’s Street. Four steps 35-37 Market Place, from Crown Walk. Widened changing room. Cathedral Quarter, Derby DE1 3AE B Tel: 01332 368906 Ramped first entrance. Two steps at Co-op Department Store LGH second entrance. Exchange Street, St Peter’s Quarter, Derby DE1 2DU MO Café Loco Tel: 01332 340230 GG 119 Friar Gate, Sensor operated automatic door. Cathedral Quarter, Derby Ramped access to higher levels. Tel: 01332 360724 Limited parking on Friar Gate. Primark GGH 28-31 Cornmarket, Caffè Grazia GG Cathedral Quarter, Derby DE1 2DP OF 63 St Peter’s Street, Tel: 01332 348641 St Peter’s Quarter, Derby DE1 2AB Sensor activated automatic doors. Hearing Tel: 01332 297630 loop on at least one till at each till bank. Caffè Nero GG Tesco Express LGF 19-20 Cornmarket, 11 St Peter’s Street, Cathedral Quarter, Derby DE1 1QH Tel: 01332 242322 St Peter’s Quarter, Derby DE1 1SH Tel: 01332 348641 Level access from St Peter’s Street. Derby Cathedral Coffee Shop LGO Ramped access from Thorntree Lane. 18-19 Iron Gate, Cathedral Quarter, Derby DE1 3GP Tel: 01332 341201 DRY CLEANERS Interior mainly level.

Ashley Alterations GG Le Bistrot Pierre 55 The Wardwick, GGO 18 Friar Gate, Cathedral Quarter, Derby DE1 1HJ Cathedral Quarter, Derby DE1 1BX Tel: 01332 347777 Tel: 01332 370470 Limited parking on Friar Gate. Friar Gate Alterations AG 8 Friar Gate, Little Frankies LGO Cathedral Quarter, Derby DE1 1BU 39 Cornmarket, Tel: 01332 722367 Cathedral Quarter, Derby DE1 2DG Small step at entrance. Tel: 01332 204857

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Lou Lou’s GG ESTATE AGENTS,AUCTIONEERS, 6 Strand Arcade, VALUERS AND SURVEYORS Cathedral Quarter, Derby DE1 1BQ Tel: 01332 368822 Ashley Adams AG 37-38 Iron Gate, Cathedral Quarter, Derby DE1 3GA McDonalds LGO Tel: 01332 202040 38 - 42 St Peter’s Street, Mainly inaccessible interior. St Peter’s Quarter, Derby DE1 1SH Tel: 01332 344686 Bairstow Eves Countrywide AG 8 Market Place, Original Olive LGO Cathedral Quarter, 96 St Peter’s Street, Derby DE1 3QE St Peter’s Quarter, Derby DE1 1SR Tel: 01332 341200 Tel: 01332 292088

Boxall Brown and Jones GG Slug and Lettuce LG 34 Iron Gate, Cathedral Quarter, 11 Iron Gate, Cathedral Quarter, Derby DE1 3GA Derby DE1 3FJ Tel: 01332 383838 Tel: 01332 341946 Castle Homes LG Swiss Cottage GG Gervase House 111-113 Friar Gate, 89-91 St Peter’s Street, Cathedral Quarter, St Peter’s Quarter, Derby DE1 2AB Derby DE1 1EX Tel: 01332 344402 Tel: 01332 206655

Thai Dusit LGO Everington & Ruddle GG 8 Bold Lane, 9-11 St James Street, Cathedral Quarter, Derby Cathedral Quarter, Derby DE1 1QT Tel: 01332 360207 Tel: 01332 297711 Public car park opposite. Frank Innes GG Trenchers LG 18-22 St James Street, 3 Market Place, Cathedral Quarter, Derby DE1 1RN Cathedral Quarter, Derby DE1 3PW Tel: 01332 295974 Tel: 01332 364289 Gadsby Orridge (Commercial Services) Ltd LG Zizzi LG 99 Friar Gate, 16 Friar Gate, Cathedral Quarter, Cathedral Quarter, Derby DE1 1BX Derby DE11EZ Tel: 01332 208297 Tel: 01332 290390

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Graham Penny Auctions AG FLORISTS 3-5 St James Street, Cathedral Quarter, Quality Florist AG Derby DE1 1QT Unit 1 Lock Up Yard, Tel: 01332 242880 Cathedral Quarter, Cornmarket, Stepped entrance. Derby DE1 2DQ Tel: 01332 292916 Doors fixed open. One small step at entrance. Haart LG 25 St James Street, Cathedral Quarter, Scenta Flora AG Derby DE1 1RF 55 Sadler Gate, Cathedral Quarter, Derby DE1 3NQ Tel: 01332 361621 Tel: 01332 293155 Doors fixed open. One small step at entrance. Hannells LG 5 Royal Buildings, Cathedral Quarter, FURNITURE / FURNISHING / Derby DE1 1ES FLOOR COVERINGS Tel: 0845 094 3943 After Dark Lighting LG 19-21 Babington Lane, Nicholas J Humphries AG St Peter’s Quarter, Derby DE1 1TA 15 Friar Gate, Tel: 01332 367369 Cathedral Quarter, Derby DE1 1BU Tel: 01332 265662 Gas and Electric Showroom LG 17 Morledge, St Peter’s Quarter, Derby DE1 2AW Professional Properties AG Tel: 01332 364670 Old Blacksmith’s Yard, Cathedral Quarter, Derby DE1 3PD Hunters of Derby AG Hunters Corner, Babington Lane, St Peter’s Quarter, Derby DE1 1SY William Plant LG Tel: 01332 349285 69 Wardwick, Portable ramp available. Interior mainly level. Cathedral Quarter, Derby DE1 3GP Sleepmaster GG Tel: 01332 343406 Unit 4, Bradshaw Way, Derby DE1 2QB Tel: 01332 365696 Your Move GG 24 Iron Gate, Spectrum Interiors AG Cathedral Quarter, 61 Wardwick, Derby DE1 3GP Cathedral Quarter, Derby DE1 1HA Tel: 01332 343406 Tel: 01332 345711

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Walmsley’s Suite Superstore GG Disney Store LG 4 Babington Lane, 8 Albion Street, St Peter’s Quarter, St Peter’s Quarter, Derby DE1 2PR Derby DE1 1SU Tel: 01332 344266 Tel: 01332 366992 Hook and Eye GG 2 Corn Exchange, Albert Street, GENERAL St Peter’s Quarter, Derby DE1 2DS Tel: 01332 381744 Ann Summers LG Double-doors which are fixed open during 21 St Peter’s Street, the day. St Peter’s Quarter, Derby DE1 2AA Tel: 0870 053 4047 Only Joking LG Accessible changing room 39 Green Lane, St Peter’s Quarter, Derby Tel: 01332 295968 Ashgate Framers AG 142 Ashbourne Road, Derby DE22 3AH Poundland LG Tel: 01332 369750 22 East Street, Moveable ramp can be placed to allow St Peter’s Quarter, disabled access. Derby DE1 1AF Tel: 01332 205149 Body Shop LG Automatic doors. 19 St Peter’s Street, St Peter’s Quarter, Swinton Insurance Brokers LG Derby DE1 2AA 63 Wardwick, Tel: 01332 332116 Cathedral Quarter, Derby DE1 1HJ Doors fixed open Tel: 01332 363563

Bright House LG Unit 6, Osnabruck Square, GOVERNMENT AND LOCAL Albert Street, Cathedral Quarter, GOVERNMENT BUILDINGS Derby DE1 2DS Tel: 01332 299131 Derby City Council - LGF Customer Services Centre Clarke and Partners LG 1 Albion Street, St Peter’s Quarter, EO Mobility and Age Care Centre, Derby DE1 2PR 96 Traffic Street, Tel: 01332 293111 Derby DE1 2NL Minicom: 01332 256666 Tel: 01332 200075 Streetpride: 0333 200 6981 Parking at the rear. See advertisement on pages 8, 10 & 57

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Derby City Council - Neighbourhoods LGH Clinton Cards LG Roman House, 26 Cornmarket, Cathedral Quarter, FO Cathedral Quarter, Derby DE1 2DP Derby DE1 1XB Tel: 01332 385334 Minicom: 01332 256064 K Doors fixed open. Tel: 01332 255961 Parking in Friar Gate. Induction loop at Eclipse GGH reception desk. Unit 4, Market Hall, Cathedral Quarter, Derby Children & Young People’s Services LGH Disabled person’s toilet on balcony. 27 St Mary’s Gate, Derby, Lift to toilet. Cathedral Quarter DE1 3NN O Tel: 01332 716924 House of Cards LG Minicom: 01332 716709 36 Green Lane, On street parking available. St Peter’s Quarter, Derby DE1 1RP Blue Badge parking in Car Park. Tel: 01332 368884

Register Office GGH Paperbox GG Royal Oak House, Market Place, 30 East Street, Cathedral Quarter, F St Peter’s Quarter, Derby DE1 2AF Derby DE1 3AR Tel: 01332 363576 Tel: 01332 256526/256535/256536 Minicom: 01332 256666 Fax: 01332 256525 HAIRCARE

Adult Social Services LGH Bonds Hair GG 27 St Mary’s Gate, 8 Cheapside, Cathedral Quarter, Cathedral Quarter, O Derby DE1 1BR Derby DE1 3NN Tel: 01332 342737 Tel: 01332 717777 Minicom: 01332 206180 Churchills the Barber Shop AG Ramp at rear. On street parking available. 8 St Peter’s Churchyard, Blue Badge parking bays inside car park. St Peter’s Quarter, Derby DE1 1NN Stepped entrance.

GREETINGS CARDS / GIFTS Keith Hall AI 48 Sadler Gate, Card Factory GG Cathedral Quarter, 35 East Street, Derby DE1 3NQ St Peter’s Quarter, Derby DE1 2AL Tel; 01332 349811 Tel: 01332 299184 One small step at entrance. Inaccessible interior.

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Kieran Mullin GG Toni and Guy LG 58 Babington Lane, 4 Market Place, St Peter’s Quarter, Derby DE1 1SX Cathedral Quarter, Derby DE1 3PW Tel: 01332 369144 Tel: 01332 344444 Inaccessible toilets and hair wash basins. Kieran Mullin GG 17 Cheapside, Cathedral Quarter, Derby DE1 1BR IT/TRAINING Tel: 01332 369144 Derby College Learning Centre GGE The Spot, 6-8 Osmaston Road, Kieran Mullin GG St Peter’s Quarter, Derby DE22 2QN FO 2 Market Place, Tel: 01332 208374 Cathedral Quarter, Derby DE1 3PW Tel: 01332 343033 Quantum Centre LGE Victory Road, Derby DE24 8BJ Kieran Mullin AG Tel: 01332 240835 FO 91 Normanton Road, Derby DE1 2GH Tel: 01332 369144 One small step at entrance. JEWELLERS

Argento Kieran Mullin GG GG Unit 14a, East Street, Unit 25, Sinfin District Centre, St Peter’s Quarter, Derby DE1 2AU Sinfin, Derby DE24 3DS Tel: 01332 291300 Tel: 01332 369144

Cresta Gems AG Kieran Mullin GG 12 Victoria Street, 113 St Peter’s Street, Derby DE1 2AD Cathedral Quarter, Derby DE1 1EQ Tel: 01332 369144 Tel: 01332 296666 Upstairs showroom inaccessible. Mark Scott LG 2 The Spot, Goldsmiths LG St Peter’s Quarter, Derby DE1 2PA 10 Albion Street, Tel: 01332 331149 St Peter’s Quarter, Derby DE1 2PR Tel: 01332 361751 Mark Scott LG 18 Sadler Gate, Optimum AG Cathedral Quarter, Derby DE1 3NH 36-40 The Strand, Tel: 01332 290902 Cathedral Quarter, Derby DE1 1BE Mainly inaccessible interior.. Tel: 01332 365808

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Sensor operated automatic doors. Lift to Michael Hall GG meeting room on first floor. Toilets for disabled Cheapside, people, ask staff. Loop system available on Cathedral Quarter, Derby counter. Zoomtext and high visibility keyboard Tel: 01332 344676 for visually impaired people. Portable induction loop for meeting room and learning suite. W E Watts GG 14 Cornmarket, Blagreaves Library GFE Cathedral Quarter, Derby DE1 1QH Blagreaves Lane, Tel: 01332 344524 Littleover, Derby DE23 1PT Parking in St James Street Tel: (01332) 255403 Minicom: 01332 380712 Email: [email protected] Disabled people’s parking next to library entrance. LIBRARIES AND MUSEUMS Automatic doors. Lift to first floor. Disabled parking adjacent entrance. Zoomtext and high Libraries visibility keyboard for visually impaired people. Induction loop system on counter and in Allenton Library GGH learning suite. Poole Street, Allenton, Derby DE24 9DE Tel: 01332 642310 E Minicom: 01332 380712 Central Library LOE Email: [email protected] Wardwick, Push button operated automatic doors. Loop Cathedral Quarter, Derby De1 1HS system available on counter. Zoomtext and high Tel (Renewals Line): 01332 641700 visibility keyboard for visually impaired people. Tel (Enquiries Line): 01332 641702 Minicom: 01332 308712 Email: [email protected] Allestree Library Parking on The Strand. Induction loops at Park Farm Centre, Birchover Way, GFE counter and learning suite. Toilet facilities for Allestree, Derby DE22 2QN disabled people are available - please ask staff. Tel & Fax: 01332 559761 Ramped entrance at side of building, customers Minicom: 01332 380712 can ring for assistance if required. Zoomtext Email: [email protected] and high visibility keyboard for visually Push button operated automatic doors. Level impaired people. access to door at side entrance. Loop system available on counter. Zoomtext and high visibility keyboard for visually impaired people. Chaddesden Library LGF Chaddesden Lane, Derby DE21 6LN Tel: 01332 672352 E Alvaston Library and Learning Centre GGH Minicom: 01332 380712 1252-1254 London Road, Derby DE24 8QP Email: [email protected] Tel: 01332 718140 FE Induction loop at counter. Zoomtext Minicom: 01332 380712 and high visibility keyboard for visually Email: [email protected] impaired people.

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Chellaston Library GGH Mickleover Library GOF Barley Croft, Chellaston, Derby DE73 1UA Holly End Road, Tel: 01332 702614 FE Mickleover, Derby DE3 9GJ E Minicom: 01332 380712 Tel: 01332 718926 Email: [email protected] Minicom: 01332 380712 Push button operated automatic doors. Email: [email protected] Loop system available on counter. Disabled people’s parking. Automatic doors. Zoomtext and high visibility keyboard for Induction loops system in library, meeting rooms visually impaired people. and learning suite. Zoomtext and high visibility keyboard for visually impaired people. Derwent Community Library GOF Revive Healthy Living Centre, Pear Tree Library GE Roe Farm Lane, Chaddesden, Derby DE21 6ET E Pear Tree Road, Derby DE23 8NQ Tel: 01332 288707 Tel: 01332 715260 Minicom: 01332 380712 Minicom: 01332 380712 Email: [email protected] Email: [email protected] Disabled people’s parking at rear of centre. Disabled people’s parking in library forecourt. Level access and automatic doors. Induction Automatic doors. Zoomtext and high visibility loop system in library. Zoomtext and high keyboard for visually impaired people. visibility keyboard for visually impaired people. Sinfin Library GOF Local Studies Library LFE Sinfin District Centre, 25b Iron Gate, Arleston Lane, Sinfin, Derby DE24 3DH E Cathedral Quarter, Derby DE1 3GL Tel: 01332 711302 Tel: 01332 255393 Minicom: 01332 380712 Minicom: 01332 380712 Email: [email protected] Email: [email protected] Disabled people’s parking available in Asda car Disabled people’s parking – Booking essential. park.Automatic doors. Disabled toilet please ask. Induction loop system at counter. Zoomtext Induction loop in library and meeting room. and high visibility keyboard for visually Zoomtext and high visibility keyboard for impaired people. visually impaired people.

Mackworth Library GGH Spondon Library LFE Prince Charles Avenue, Sitwell Street, Mackworth, Derby DE22 4BG Spondon, Derby DE21 7FG Tel: 01332 642410 Tel: 01332 662708 Minicom: 01332 380712 Minicom: 01332 380712 Email: [email protected] Email: [email protected] Push button operated automatic doors. Disabled people’s parking in front of library. Loop system available on counter. Zoomtext Automatic door. Induction loop at counter. and high visibility keyboard for visually Zoomtext and high visibility keyboard for visually impaired people. impaired people.

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Springwood Library GOF Radio Derby LGF Springwood Leisure Centre, St Helen’s Street, Derby DE1 3HY Springwood Drive, Oakwood, Derby DE21 2RQ E Tel: 01332 361111 O Tel: 01332 669123 Competition Line: 01332 6161616 Minicom: 01332 380712 Hearing Impaired Line: 01332 362872 Email: [email protected] Parking outside the building. Accessible studio Disabled people’s parking. Automatic doors. on ground floor. Button operated automatic Toilet for disabled people. Induction loop at doors, handrails along corridors, helpers available. counter. Zoomtext and high visibility keyboard for visually impaired people.

General contact information for libraries MARKETS Tel: 01332 641701 Minicom: 01332 380712 See Westfield Derby Section Fax: 01332 715549 The Market Hall GGH Museums Market Place, Cathedral Quarter, Derby DE1 2FE O Derby Museums and Art Gallery GGH Toilets on balcony. The Strand, Cathedral Quarter, Derby DE1 1BS OF Tel: 01332 716659 Minicom: 01332 716659 MUSIC / MUSICAL INSTRUMENTS Blue bage parking on the strand. Bold Lane car park 100 m distance. Wheelchair access to all Foulds GD public areas. Portable hearing loops, sensor 40 Iron Gate, operated automatic doors. Cathedral Quarter, Derby DE1 3GA Pickford House Museum LG Tel: 01332 344842 41 Friar Gate, Derby DE1 1DA Foulds and Guitar Centre are the same shop. Tel: 01332 255363 Four steps inside shop. First floor inaccessible. Minicom: 01332 256666 Car park at rear off Agard Street. Ground and HMV LGH lower ground floor only, available to wheelchair 51-53 East Street, users. Video available. Level access on ground St Peter’s Quarter, floor and lower/higher floors inaccessible. Derby DE1 2AL Tel: 01332 201902 Doors fixed open. Parking in East Street LOCAL RADIO STATIONS / NEWSPAPERS and Westfield. Derby Evening Telegraph LG Northcliffe House, Meadow, Derby DE1 2DW SuperFi GG Tel: 01332 291111 22-23 Sadler Gate, Customer car park at the side of the building. Cathedral Quarter, Derby DE1 3NL Level access on ground floor/all public areas. Tel: 01332 360303

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NEWSAGENTS / STATIONERS PHONES Reams GG Car Phone Warehouse GG 36-38 St Peter’s Churchyard, 36 East Street, St Peter’s Quarter, Derby DE1 1NN St Peter’s Quarter, Derby DE1 2AF Blue Badge parking in St Peter’s Tel: 0870 168 2045 Churchyard. Doors fixed open. O2 UK GG Rymans LG 28 East Street, St Peter’s Quarter, 117 St Peter’s Street, Derby DE1 2AF St Peter’s Quarter, Derby DE1 2AD Tel: 01332 332999 Tel: 01332 293196 Limited parking on East Street. Doors fixed open. Orange Shop GG Spar GG 5 Albion Street, 1-2 Victoria House, Victoria Street, St Peter’s Quarter, Derby DE1 2PR St Peter’s Quarter, Derby DE1 1ES Tel: 01332 369093

The News Shop Phones 4 U LG GG 34 East Street, 31 Queen Street, St Peter’s Quarter, Derby DE1 2AF Cathedral Quarter, Derby DE1 3DS Tel: 01332 332493

T Mobile LG PARKS 4 Albion Street, St Peter’s Quarter, Derby DE1 2PR Derby Arboretum GGO Tel: 01332 205620 Rose Hill Street, Derby Tel: 01332 292612 MF On-street parking. Park has several entrances. Loop system in Community building. PHOTOGRAPHY / PHOTOCOPYING Firefly Photography A Darley GGO 15 Friar Gate, Darley Park Drive, Derby DE22 1DX Cathedral Quarter, Derby DE1 1BU Tel: 01332 367800 M Tel: 01332 341300 Several car parks and entrances. Stepped entrance.

Markeaton GLG London Camera Exchange GG Off Ashbourne Road, Derby 17 Sadler Gate, Tel: 01332 367800 MO Cathedral Quarter, Derby DE1 3NH Several entrances. Tel: 01332 348644

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Venture Photography AG Queens Hall QGF 5 Queen Street, Methodist/Mission, London Road, Cathedral Quarter, Derby DE1 3DL Derby DE1 2QQ O Tel: 01332 227790 Tel: 01332 348665 Large print books. Chairlift at the rear. Designated parking. PLACES OF WORSHIP Central URC GGH Salvation Army G Becketwell Lane, The Spot, Osmaston Road, St Peter’s Quarter, Derby DE1 1JW FO St Peter’s Quarter, Derby DE1 2HR R Large print books. Designated parking. Level access at rear. Internal stairlift. Six steps at entrance Derby Cathedral GGH Queen Street, St Mary’s Church GGF Cathedral Quarter, Derby DE13GP F Bridge Street, Derby DE1 3AU Level at west doors. Designated Level at south and east doors. Parking in parking. Large print books. school playground.

Derby City Church Q Curzon Street, Derby DE1 4LH POST OFFICES Tel: 01332 341189 Eight steps to main worship area. Overhead projector used for sensory support. Chairlift to Post Office Counter Limited GG lower ground floor. Stewards available to lift Victoria Street, wheelchair users to main worship area. Eight steps Cathedral Quarter, Derby DE1 1DD at entrance, Lower ground floor accessible/first Tel: 01332 349027 floor inaccessible. Facilities available for the deaf. Automatic doors. Lowered counter.

Friends Meeting House LGF Bridge Street, Derby PUBS AND CLUBS Large print information. O Babington Arms LGO Mickleover Methodist Church Centre GGH 11-13 Babington Lane, Station Road, Derby DE3 9GH St Peter’s Quarter, Derby DE1 1TA Lift to first floor (Office only). OK Tel: 01332 383647 Designated parking. Large print books. Blue badge parking outside.

Osmaston Road Baptist LGF Barracuda LGO Osmaston Road, Derby DE1 2GU The Strand, Large print books. Makaton support available. O Cathedral Quarter, Derby DE1 1BJ Designated parking. Tel: 01332 381770

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Blessington Carriage LGO Scream GGH 11-17 Chapel Street, 114 Friar Gate, Cathedral Quarter, Cathedral Quarter, Derby DE1 1EX Derby DE1 3GU Tel: 01332 364435 Tel: 01332 365988 Limited parking on Friar Gate and at the rear. Chapel street multi-storey car park opposite. Standing Order LGO Coyote Wild GGO 28-32 Iron Gate, Victoria Street, Cathedral Quarter, Derby DE1 3GL Cathedral Quarter, Derby DE1 1EQ Tel: 01332 207591 Tel: 01332 349047 Varsity LGO Flowerpot GGO 21 - 23 Friar Gate, 25 Kings Street, Cathedral Quarter, Derby DE1 1BX Cathedral Quarter, Derby DE1 3DZ Tel: 01332 347083 Tel: 01332 204955 Private car park at the rear. Walkabout LGO 9-11 Market Place, Cathedral Quarter, Derby DE1 3QE Mosh GG 110a Friar Gate, Cathedral Quarter, Derby DE1 1EX Wardwick Tavern AG Tel: 01332 372216 15 Wardwick, Limited parking on Friar Gate. Cathedral Quarter, Derby DE1 1HA Tel: 01332 332677 Pitcher and Piano LGO 19-20 Friar Gate, Cathedral Quarter, SHOES Derby DE1 1BX Tel: 01332 206790 Canopy GG Limited parking on Friar Gate. 7 & 8 Sadler Gate, Cathedral Quarter, Derby DE1 3NF Tel: 01332 298200 Revolution LGO 1-5 The Strand, Clarks Cathedral Quarter, Derby DE1 1BE GGH 34 Cornmarket, Tel: 01332 203130 Cathedral Quarter, Derby DE1 2DG Tel: 01332 382180 Santanda GGO Market Place, Shoe Zone Ltd LG Cathedral Quarter, 107 St Peter’s Street, Derby DE1 3AP St Peter’s Quarter, Derby DE1 2AD Tel: 01332 369977 Tel: 01332 299648

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SOLICITORS Field & Trek GGI 24-26 East Street, Edward Geldard GGH Derby DE1 2AF 1 Pride Place, Pride Park, Tel: 0870 3339477 Derby DE1 3HQ O Level access to ground floor. Flight of stairs first Tel: 01332 331631 floor/inaccessible. Disabled people’s parking. Bell on door. Footlocker GG Flint Bishop AG 36, St Peter’s Street, St Michael’s Court, St Peter’s Quarter, St Michael’s Lane, Derby DE1 1SH Cathedral Quarter, Derby DE1 3HQ Tel: 01332 381806 Tel: 01332 340211 Millets Leisure GGI Freeth Cartwright AGH 1 East Street, St Peter’s Quarter, 2nd Floor, Westpoint, Cardinal Square, Derby DE1 2AU 10 Nottingham Road, Derby DE1 3QT Tel: 01332 342368 Limited parking available on Friar Gate. Level access to ground floor. Flight of stairs first floor/inaccessible. Pinders Solicitors AI 10 St Mary’s Gate, Yeomans Outdoors GG Cathedral Quarter, 84-86 St Peter’s Street, Derby DE1 3JJ St Peter’s Quarter, Derby DE1 1SR Tel: 01332 364751 Doors fixed open. Seat available if required. Step at entrance. Interior largely inaccessible.

Smith Partnership (Head Office) SPORTS FACILITIES Celtic House, Heritage Gate, Derby DE1 1LS Tel: 01332 225225 Derby County Football Club GGF Fax: 01332 225444 Pride Park, Derby DE24 8XL Email: [email protected] Main reception: 01332 202202 O Step at entrance. Interior largely inaccessible. Keith Marson Disabilty Liason Officer: 01332 667531 Contact club for further details of match day facilities for disabled people. SPORTS EQUIPMENT AND CLOTHING

Blacks Outdoor Leisure GG Derbyshire County Cricket Club GGO 32 East Street, County Ground, Nottingham Road, St Peter’s Quarter, Derby DE21 6DA Derby DE1 2AF Tel: 01332 383211 Tel: 01332 360951 Parking available in Club car park.

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areas in the Gala and Teaching pool. Shallow Deda LGH steps into the family and teaching pool, with a Chapel Street, handrail. Pool hoist for all three swimming pools. Cathedral Quarter, Derby DE1 3GU FO Sensor operated automatic doors. Disabled Tel: 01332 370911 people’s changing facility. Sensor operated automatic doors. K Chapel Street car park opposite. Shaftesbury Sports Centre LGO Shaftesbury Crescent, Derby DE23 8NA Derbyshire Indoor Sports Centre LGO Tel: 01332 255603 K County Ground, Notttingham Road, Minicom: 01332 715171 Derby DE21 6DA Wheelchair access to ground floor facilities. Tel: 01332 383211 Disabled changing rooms and toilets on first Parking available in Club car park. floor. Car park. Level access to all areas on the ground floor, including the gym. Ramped access to outdoor courts. Moorways Sports Centre LGI Moor Lane, Derby DE24 9HY Tel: 01332 363686 EO Springwood Leisure Centre LGE Minicom: 01332 294526 Springwood Drive, Ramped entry into the sports centre. Car park. Oakwood, Derby DE21 2RQ OK Equality range of equipment into the gym. Tel: 01332 664433 Wheelchair access to ground floor facilities. MInicom: 01332 663809 F No access to first floor for wheelchair users. Car park. Disabled toilet/changing room. Braille and tactile signage. Automatic doors. Induction loop in Fitness Suite. Dance Studio and Disabled people’s changing facilities. Reception. Portable induction loop. Braille and tactile signage. Wheelchair access to all areas. Equality range of gym equipment. Moorways Swimming Pool GGF Moor Lane, Derby Derby DE24 9HY Tel: 01332 341736 O Minicom: 01332 294542 STATIONS / AIRPORTS Car park. Automatic doors. Wheelchair access from changing rooms to poolside. Unisex showers/ Derby Railway Station GGM changing room facilities. Chair hoist available for Midland Road, Derby DE1 2RU both pools. Low reception desk. Disabled Tel: 08457 125678 FO changing rooms and toilets. No access to café Parking is adjacent to station. Further car park or spectator areas. 40 metres away. Booking office has an induction K loop, for travel assistance. Queen’s Leisure Centre LGH Cathedral Road, East Midlands International Airport GGH Cathedral Quarter, Derby DE1 3PA OK Castle Donington, Derby Tel: 01332 716620 Tel: 01332 852852 ME Minicom: 01332 256666 Parking in car park outside. Ambi-lift transfer Wheelchair access to all areas except squash for disabled passengers to air craft. Advanced O courts. Low reception desk. Disabled changing booking essential.

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SUPERMARKETS / FOOD Senior International Travel LGO Pride Park, 9 Riverside Court, EWA AG Derby DE24 8JN 3 Corn Exchange, Albert Street, Tel: 0870 162 4748 St Peter’s Quarter, Derby DE1 2DS Thomson AG 82 St Peter’s Street, Farmfoods GG St Peter’s Quarter, Derby DE1 1SR 22-24 Albert Street, Tel: 01332 365858 St Peter’s Quarter, One step on entrance. Derby DE1 2DS Tel: 01332 380620 Thomas Cook GG 81 St Peter’s Street, Tesco Metro GG St Peter’s Quarter, Derby DE1 2AB St Peter’s Street, Tel: 0845 3089249 St Peter’s Quarter, Derby DE1 1SR Tel: 01332 615460

Thorntons GG 32 Cornmarket, Cathedral Quarter, Derby DE1 2DG Tel: 01332 342774

Wilson’s Sweets AG 23 Iron Gate, Cathedral Quarter, Derby DE1 3GP Tel: 01332 207877

TRAVEL AGENTS

Co-op Travel LG 11, Exchange Street, St Peter’s Quarter, Derby DE1 2DU Tel: 01332 291900

Ilkeston Co-op Travel GG 26 St Peter’s Street, St Peter’s Quarter, Derby DE1 1SH Tel: 01332 299000

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Westfield ACCESSORIES Big & Tall London Road, Level 1 Derby Shops Accessorize Tel: 01332 342293 (also see Fashion) Listed in the following pages are the North Mall, Level 2 businesses that are located within and Tel: 01332 293215 part of Westfield Derby shopping centre. (also see Footwear) Blush Albion Street, Level 1 Westfield Derby offers a range of Tel: 07930 343554 All Saints facilities to support disabled customers (also see Fashion) including disabled people’s parking North Mall, Level 2 spaces, free wheelchair hire, RADAR and Tel: 01332 851600 non-RADAR disabled people’s toilets (also see Footwear & Fashion) Claire’s and a Changing Places toilet. Crown Walk, Level 1 Tel: 01332 205239 Wheelchair hire is offered from Concierge Argos on Level 1 near Lush, simply bring along London Road, Level 1 a form of ID which includes your address, Tel: 01332 224931 Clarks ideally a driving licence or passport. (also see Electrical, Mobile Phones, Fashion, St Peter’s Way, Level 1 Wheelchairs are available on a first come, Health & Beauty, Homewares, Jewellery, Tel: 01332 368831 first served basis and hire is free. Major Stores, Sports & Toys) (also see Footwear)

The Changing Places toilet provides the Clarks right equipment and space for disabled Ark Crown Walk, Level 1 customers, suited to needs that Level 2 Tel: 01332 362996 standard disabled toilets do not Tel: 01332 332859 (also see Footwear) provide. This is located on Level 1 (also see Footwear & Fashion) between M&S and Debenhams, and is accessible only via a RADAR key. If you Debenhams Bags ‘r’ us do not have a key of your own then you All Levels Level 1 can borrow one from Concierge on Tel: 0844 5616161 Level 1 near Lush, you will need to leave Disabled people’s toilet one form of photo ID with the team. Barratts (also see Cafés & Restaurants, Fashion, Footwear, Health & Beauty, Homewares & Centre trading hours are 9am until 6pm South Mall, Level 2 Major Stores) on Monday to Wednesday, 9am until Tel: 01274 628390 8pm on Thursdays and Fridays, 9am (also see Footwear) until 7pm on Saturdays and 10.30am Domo until 4.30pm on Sundays. Bhs North Mall, Level 1 Crown Walk, Level 1 Tel: 01332 348603 For more details on the facilities within the centre contact Concierge direct on Tel: 01332 342213 01332 366383 or visit Disabled people’s toilet Dorothy Perkins www.westfield.com/derby (also see Cafés & Restaurants, Fashion, South Mall, Level 2 Gifts, Art & Crafts, Health & Beauty, Tel: 01332 363915 See advertisement on page 1 Homewares, Major Stores, Jewellery & Toys) (also see Footwear & Fashion)

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Glitz Muse Tie Rack Level 1 East Mall, Level 2 East Mall, Level 2 Tel: 07973 985779 Tel: 01332 331215 Tel: 01332 202077 (also see Jewellery)

G-Star Topman West Mall, Level 2 Next North Mall, Level 2 Tel: 01332 242434 North Mall, Level 2 Tel: 01332 369159 (also see Fashion) Tel: 0844 844 5656 (also see Fashion, Footwear, Homewares, (also see Fashion) Jewellery & Major Stores) H&M North Mall, Level 2 Topshop New Look Tel: 01332 250740 North Mall, Level 2 South Mall, Level 2 (also see Footwear & Fashion) Tel: 01332 369159 Tel: 01332 253880 (also see Fashion) (also see Footwear & Fashion) Jack & Jones West Mall, Level 2 Oasis Vero Moda Tel: 01332 292618 North Mall, Level 2 West Mall, Level 2 (also see Fashion) Tel: 01332 205838 Tel: 01332 292618 (also see Footwear & Fashion) (also see Fashion) Jane Norman North Mall, Level 2 Optique Vision Zara Tel: 01332 295639 North Mall, Level 2 North Mall, Level 2 (also see Fashion) Tel: 01332 208880 (also see Fashion & Opticians) Tel: 01332 851440 (also see Footwear & Fashion) Lacoste South Mall, Level 2 Peach Accessories Tel: 01332 525333 Level 1 BOOKS, STATIONERY, (also see Fashion) CARDS, GIFTS, Pearl Boutique ARTS & CRAFTS Love Forever East Mall, Level 2 Tel: 01332 369990 North Mall, Level 1 99p Stores (also see Jewellery) (also see Footwear & Fashion) Crown Walk, Level 1 Tel: 01332 367755 M&S Princess Accessories (also see Electrical, Health & Beauty, Level 1 London Road, All Levels Homewares, Snacks) Tel: 01332 627000 Disabled people’s toilet River Island (also see Cafés & Restaurants, Fashion, North Mall, Level 2 Birthdays Food, Footwear, Health & Beauty, Tel: 01332 342429 South Mall, Level 1 Homewares & Major Stores) (also see Footwear & Fashion) Tel: 01332 343244

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Bhs Paper kisses Bhs Crown Walk, Level 1 Level 1 Crown Walk, Level 1 Tel: 01332 342213 Tel: 01332 345190 Tel: 01332 342213 Disabled people’s toilet Disabled people’s toilet (also see Accessories, Cafés & Restaurants, Past Times (also see Accessories, Fashion, Gifts, Art & Fashion, Health & Beauty, Homewares, South Mall, Level 1 Crafts, Health & Beauty, Homewares, Major Major Stores, Jewellery & Toys) Tel: 01332 297253 Stores, Jewellery & Toys) (also see Jewellery) Boots Devonshire Walk, Level 1 Birds Pure Party Tel: 01332 345886 London Road, Level 1 Level 1 (also see Electrical, Health & Beauty, Tel: 01332 347699 Tel: 01332 348837 Opticians & Major Stores)

Ryman the Stationer Birds Expresso Clinton Cards Level 1 Crown Walk, Level 1 North Mall, Level 1 Tel: 01332 293196 Tel: 01332 332384 Tel: 01332 346816

Staples Hawkins Bazaar Café Thorntons Bradshaw Way South Mall, Level 1 North Mall, Level 1 Tel: 01332 370080 Tel: 0870 9421597 Tel: 01332 295767

The Bookcafé Identity St Peter’s Way, Level 1 Caffè Grazia North Mall, Level 1 Tel: 01332 204402 London Road Tel: 01332 210269 (also see Cafés & Restaurants) Tel: 01332 200507 (also see Jewellery)

The Works MSR News Caruso Café Boutique South Mall, Level 1 St Peter’s Way, Level 1 Crown Walk, Level 1 Tel: 01332 341769 Tel: 01332 293780 Tel: 01332 346486

WHSmith MSR News London Road, Level 1 Churrosnshakes London Road, Level 1 Tel: 01332 364259 Level 1 Tel: 01332 361680

Cornish Pasty Shop Red 5 CAFÉS, RESTAURANTS St Peter’s Way, Level 1 North Mall, Level 1 & SNACKS Tel: 01332 349000 Tel: 01332 346551 99p Stores Crown Walk, Level 1 Paperchase Tel: 01332 367755 Costa Coffee South Mall, Level 2 (also see Cards, Electrical, Gifts, Arts & South Mall, Level 1 Tel: 01332 362672 Crafts, Health & Beauty, Homewares) Tel: 01332 362867

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Costa Coffee Muffin Break CINEMA North Mall, Level 2 South Mall, Level 1 Tel: 01332 341095 Tel: 01332 363786 Cinema de Lux Level 3 Debenhams Tel: 0871 220 1000 Nando’s All Levels Tel: 0844 5616161 West Mall, Level 3 Disabled people’s toilet Tel: 01332 203263 EAT CENTRAL (also see Accessories, Fashion, Footwear, Health & Beauty, Homewares & Major Stores) Burger King Shakin’ It Eat Central, Level 2 East Mall, Level 1 Tel: 01332 209631 Gloria Jean’s Coffees Tel: 01332 368020 South Mall, Level 1 Tel: 01332 202056 El Taco Loco Starbucks Eat Central Grand Café Caruso North Mall, Level 1 & 2 Burrows Walk, Level 1 Tel: 01332 368241 Hana Puri Tel: 01332 207630 Eat Central Tel: 07817 987441 Sugarcane Greggs Level 1 South Mall, Level 1 Tel: 01332 344866 Harpers Tel: 01332 207651 Eat Central Tel: 01332 371058 TGI Fridays Love Coffee Level 2 North Mall, Level 1 Hey Potato! Tel: 01332 369025 Eat Central The Bookcafé Tel: 01332 346842 M&S St Peter’s Way, Level 1 London Road, All Levels Tel: 01332 204402 KFC Tel: 01332 627000 (also see Books & Stationery) Eat Central, Level 2 Disabled people’s toilet Tel: 01332 294848 (also see Accessories, Food, Footwear, Fashion, Health & Beauty, Homewares & Zumo Juice Bar Major Stores) North Mall, Level 1 Maz Mez Eat Central, Level 2 Tel: 01332 205328 Millie’s Cookies South Mall, Level 1 Oporto Tel: 01332 203793 CHARITY SHOPS Eat Central

Mr Pretzel Oxfam Pasta 4 U Snacks St Peter’s Street, Level 1 Eat Central, Level 2 Level 1 Tel: 01332 384820 Tel: 01332 360001

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Pizza Express CeX Entertainment Exchange The Carphone Warehouse Eat Central, Level 3 London Road, Level 1 North Mall, Level 1 Tel: 01332 366406 Tel: 01332 294950 CeX Mobile Exchange Studio One Crown Walk, Level 1 T-Mobile Eat Central East Mall, Level 1 Tel: 01332 258555 Currys.digital Tel: 01332 340680 Albion Street, Level 1 Yangtze Thai Noodle Bar Tel: 01332 349411 Virgin Media Eat Central, Level 2 Tel: 07786 708773 North Mall, Level 1 KRCS Computer Store Tel: 01332 345618 Level 2 ELECTRICAL, MOBILE Tel: 01332 369333 PHONES, SERVICES Vodafone North Mall, Level 1 3 Store O2 Tel: 07717 763974 Level 1 North Mall, Level 1 Tel: 01332 200859 Tel: 01332 344022 FASHION

99p Stores Orange 7 Camicie Crown Walk, Level 1 South Mall, Level 1 Level 1 Tel: 01332 367755 Tel: 0870 3763402 Tel: 01332 291174 (also see Cards, Gifts, Arts & Crafts, Health & Beauty, Homewares, Snacks) Phones 4 U All Saints South Mall, Level 1 North Mall, Level 2 Argos Tel: 01332 341109 London Road, Level 1 Tel: 01332 851600 Tel: 01332 224931 (also see Accessories & Footwear) (also see Accessories, Fashion, Health & Phones Express Level 1 Beauty, Homewares, Jewellery, Major Stores, Angel Tel: 01332 202032 Sports & Toys) Level 1 Tel: 01332 367333 Boots Poundworld Devonshire Walk, Level 1 Level 1 Tel: 01332 345886 Tel: 01332 340188 Applesnow (also see Gifts, Health & Beauty, Major (also see Health & Beauty, Homewares, Level 1 Stores & Opticians) Major Stores & Toys) Tel: 07920 098898

BT Sony Centre Apricot West Mall, Level 1 South Mall, Level 2 South Mall, Level 1 Tel: 01332 368150 Tel: 01332 362651 Tel: 01332 299395

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Argos Cc G-Star London Road, Level 1 Level 2 West Mall, Level 2 Tel: 01332 224931 Tel: 01332 380639 Tel: 01332 242434 (also see Accessories, Electrical, Health & (also see Footwear) Beauty, Homewares, Jewellery, Major (also see Accessories) Stores, Mobile Phones, Sports & Toys) Charlie Browns Level 1 H&M Ark Tel: 01332 380873 North Mall, Level 2 Level 2 (also see Footwear) Tel: 01332 332859 Tel: 01332 250740 (also see Accessories & Footwear) (also see Accessories & Footwear) Debenhams All Levels Bank Tel: 0844 5616161 H&M Kids Level 2 Disabled people’s toilet Tel: 01332 360173 Level 1 (also see Accessories, Cafés & Restaurants, (also see Footwear) Tel: 01332 378920 Footwear, Health & Beauty, Homewares & Major Stores) Bershka Jack & Jones North Mall, Level 2 West Mall, Level 2 Tel: 01332 223900 Dolls Boutique (also see Footwear) Level 2 Tel: 01332 292618 Tel: 01332 989313 (also see Accessories) Bhs Crown Walk, Level 1 Dorothy Perkins Jane Norman Tel: 01332 342213 South Mall, Level 2 Disabled people’s toilet Tel: 01332 363915 North Mall, Level 2 (also see Accessories, Cafés & Restaurants, (also see Accessories & Footwear) Tel: 01332 295639 Gifts, Art & Crafts, Health & Beauty, (also see Accessories) Homewares, Major Stores, Jewellery & Toys) Duck & Cover Level 2 Big & Tall Tel: 01332 331180 La Senza London Road, Level 1 North Mall, Level 2 Tel: 01332 342293 Tel: 01332 299539 (also see Accessories) Eclipse Level 1 Tel: 07920 098898 Blue Inc Lacoste North Mall, Level 1 South Mall, Level 2 Tel: 01332 348748 FM Boutique Tel: 01332 525333 Level 2 (also see Accessories) Blush Albion Street, Level 1 French Connection Tel: 07930 343554 Albion Street, Level 1 Lipsy (also see Accessories) Tel: 01332 207160 Level 2

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Lucci Leatherwear Optique Vision Suits Plus St Peter’s Way, Level 1 North Mall, Level 2 North Mall, Level 1 Tel: 01332 203654 Tel: 01332 208880 Tel: 01332 360787 (also see Accessories & Opticians) M&S Superdry London Road, All Levels Pearl Boutique Level 2 Tel: 01332 627000 East Mall, Level 2 Tel: 01332 332851 Disabled people’s toilet Tel: 01332 369990 (also see Accessories, Cafés & Restaurants (also see Accessories & Footwear) Food, Footwear, Health & Beauty, Topman Homewares & Major Stores) North Mall, Level 2 Polarn O. Pyret Tel: 01332 369159 South Mall, Level 1 (also see Accessories) Monsoon Tel: 01332 200796 North Mall, Level 2 Tel: 01332 210244 Topshop Pulp North Mall, Level 2 Level 1 Tel: 01332 369159 Moss Tel: 01332 988083 (also see Accessories) South Mall, Level 2 Tel: 01332 340209 Pumpkin Patch Vero Moda South Mall, Level 1 West Mall, Level 2 New Look Tel: 01332 348735 Tel: 01332 292618 South Mall, Level 2 (also see Accessories) Tel: 01332 253880 (also see Accessories & Footwear) Quiz Albion Street, Level 1 Warehouse Tel: 01332 348398 North Mall, Level 2 Next Tel: 01332 370686 North Mall, Level 2 0844 844 5656 Republic (also see Accessories, Footwear, South Mall, Level 2 West One Homewares, Jewellery & Major Stores) Tel: 01332 363912 South Mall, Level 2 Tel: 01332 344866

Oasis River Island North Mall, Level 2 North Mall, Level 2 West Coast Tel: 01332 205838 Tel: 01332 342429 Level 1 (also see Accessories & Footwear) (also see Accessories & Footwear) Tel: 01332 209359

Officers Club Select Xplicit Italia Level 2 Level 2 Crown Walk, Level 1 & 2 Tel: 01332 361556 Tel: 01332 242822 Tel: 01332 204107 / 01332 202747

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Yours FOOTWEAR Clarks Level 1 St Peter’s Way, Level 1 Tel: 01332 341091 Accessorize Tel: 01332 368831 North Mall, Level 2 (also see Accessories) Zara Tel: 01332 293215 (also see Accessories) North Mall, Level 2 Clarks Tel: 01332 851440 Crown Walk, Level 1 (also see Accessories & Footwear) All Saints Tel: 01332 362996 North Mall, Level 2 (also see Accessories) Zube Tel: 01332 851600 (also see Accessories & Fashion) Level 1 Cushion Flex 07738 662261 Level 1 Ark Tel: 01332 361255 FOOD STORE Level 2 Tel: 01332 332859 Debenhams Crawshaws (also see Accessories & Fashion) All Levels Level 1 Tel: 0844 5616161 Bank Disabled people’s toilet Ditsch Level 2 (also see Accessories, Cafés & Restaurants, Level 1 Tel: 01332 360173 Fashion, Health & Beauty, Homewares & (also see Fashion) Major Stores) Iceland Barratts Level 1 Deichmann Shoes South Mall, Level 2 South Mall, Level 1 Tel: 01274 628390 Tel: 01332 242709 Mr Simms’ Olde Sweet Shoppe (also see Accessories) Level 1 07973 518290 Bershka Dorothy Perkins North Mall, Level 2 South Mall, Level 2 Sainsbury’s Tel: 01332 223900 Tel: 01332 363915 Copecastle Square, Level 1 (also see Fashion) (also see Accessories & Fashion) Tel: 01332 294481 (also see Major Stores) Cc Henleys Level 2 Level 2 Whittard of Chelsea Tel: 01332 380639 Tel: 01332 298839 Level 1 (also see Fashion) (also see Fashion) Tel: 01332 295178 Charlie Browns H&M Yangtze Express Level 1 North Mall, Level 2 Level 2 Tel: 01332 380873 Tel: 01332 250740 07515667499 (also see Fashion) (also see Accessories & Fashion)

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Jeff Bains Priceless Shoes Keith Hall North Mall, Level 1 Burrows Walk, Level 1 St Peter’s Way, Level 1 Tel: 01332 362007 Tel: 01332 296501 Tel: 01332 372237

Jonathan James River Island Kieran Mullin Level 1 North Mall, Level 2 Burrows Walk, Level 1 Tel: 01332 297771 Tel: 01332 342429 Tel: 01332 369144 (also see Accessories & Fashion) Supercuts Jones Bootmaker Copecastle Square, Level 1 Schuh North Mall, Level 2 Tel: 01332 208130 0845 602 8735 South Mall, Level 2 Tel: 01332 295740 Trade Secret M&S East Mall, Level 2 London Road, All Levels Soletrader Tel: 01332 295310 Tel: 01332 627000 South Mall, Level 2 Disabled people’s toilet Tel: 01332 361902 (also see Accessories, Cafés & Restaurants, HEALTH & BEAUTY Fashion, Food, Health & Beauty, Homewares Zara 99p Stores & Major Stores) North Mall, Level 2 Crown Walk, Level 1 Tel: 01332 851440 Tel: 01332 367755 Next (also see Accessories & Fashion) (also see Cards, Electrical, Gifts, Arts & North Mall, Level 2 Crafts, Homewares, Snacks) 0844 844 5656 HAIRDRESSERS (also see Accessories, Fashion, Footwear, Appy Feet Homewares & Jewellery) Aveda Urban Therapy Level 1 North Mall, Level 2 Tel: 01332 224276 New Look Tel: 01332 344711 South Mall, Level 2 (also see Health & Beauty) Argos Tel: 01332 253880 London Road, Level 1 Tel: 01332 224931 (also see Accessories & Fashion) Bloke (also see Accessories, Electrical, Fashion, North Mall, Level 1 Homewares, Jewellery, Major Stores, Mobile Tel: 07876 069014 Oasis Phones, Sports & Toys) North Mall, Level 2 Tel: 01332 205838 Encore Hair Aveda Urban Therapy (also see Accessories & Fashion) East Mall, Level 1 North Mall, Level 2 Tel: 01332 200091 Tel: 01332 344711 Pearl Boutique East Mall, Level 2 Hair Express Benito Brow Bar Tel: 01332 369990 St Peter’s Way, Level 1 Level 2 (also see Accessories & Fashion) Tel: 01332 292566 Tel: 01332 209600

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Bhs Holland & Barrett The Perfume Shop Crown Walk, Level 1 North Mall, Level 1 Copecastle Square, Level 1 & 2 Tel: 01332 342213 Tel: 01332 349414 Tel: 01332 370846 / 01332 341682 Disabled people’s toilet (also see Accessories, Cafés & Restaurants, Lush HOMEWARE, FURNITURE & Fashion, Gifts, Art & Crafts, Homewares, GIFTS Major Stores, Jewellery & Toys) West Mall, Level 1 Tel: 01332 295624 99p Stores Bodycare Crown Walk, Level 1 Crown Walk, Level 1 M&S Tel: 01332 367755 Tel: 01332 349068 London Road, All Levels (also see Cards, Electrical, Gifts, Arts & Tel: 01332 627000 Crafts, Health & Beauty, Snacks) Disabled people’s toilet Boots (also see Accessories, Cafés & Restaurants, Devonshire Walk, Level 1 Fashion, Food, Footwear, Homewares & Argos Tel: 01332 345886 Major Stores) London Road, Level 1 (also see Electrical, Gifts, Major Stores & Tel: 01332 224931 Opticians) (also see Accessories, Electrical, Fashion, Poundworld Health & Beauty, Jewellery, Major Stores, Level 1 Mobile Phones, Sports & Toys) Dazzle Tel: 01332 340188 Level 1 (also see Electronics, Mobile Phones, Bhs Tel: 01332 242754 Homewares, Toys & Major Stores) Crown Walk, Level 1 Tel: 01332 342213 Debenhams Soap & Co Disabled people’s toilet All Levels North Mall, Level 1 (also see Accessories, Cafés & Restaurants, Tel: 0844 5616161 Fashion, Gifts, Art & Crafts, Health & Disabled people’s toilet Beauty, Major Stores, Jewellery & Toys) (also see Accessories, Cafés & Restaurants, Spa White Fashion, Footwear, Homewares & Major Level 1 Stores) 07944 716972 Evolution Level 1 Tel: 01332 290883 Divine Hair & Beauty Superdrug Level 1 Albion Street, Level 1 Tel: 01332 208720 Tel: 01332 205768 Debenhams All Levels Tel: 0844 5616161 GNC The Body Shop Disabled people’s toilet Level 1 South Mall, Level 2 (also see Accessories, Cafés & Restaurants, Tel: 01332 344044 Tel: 01332 364632 Fashion, Footwear, Health & Beauty & Major Stores) Herbs & Acupuncture The Fragrance Shop Crown Walk, Level 1 Level 1 Home Bargains Tel: 01332 616199 Tel: 01332 361279 Level 1

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Lakeland JEWELLERY H Samuel Level 1 Albion Street, Level 1 Tel: 01332 367377 Argos Tel: 01332 363260 London Road, Level 1 Tel: 01332 224931 Lee Longlands Ice Watch Level 1 (also see Accessories, Electrical, Fashion, Level 1 Tel: 01332 344859 Health & Beauty, Homewares, Major Stores, Tel: 01332 210269 Mobile Phones, Sports & Toys) Livsstil Identity Level 1 Beaverbrooks Tel: 01332 988933 North Mall, Level 1 East Mall, Level 2 Tel: 01332 210269 Tel: 01332 341327 M&S (also see Gifts, Arts & Crafts) London Road, All Levels Bhs Tel: 01332 627000 Jewel Nation Disabled people’s toilet Crown Walk, Level 1 Level 1 (also see Accessories, Cafés & Restaurants, Tel: 01332 342213 Tel: 01332 344126 Fashion, Food, Footwear, Health & Beauty & Disabled people’s toilet Major Stores) (also see Accessories, Cafés & Restaurants, Fashion, Gifts, Art & Crafts, Health & Judith Hart Mostyns Beauty, Homewares, Major Stores & Toys) East Mall, Level 1 Crown Walk, Level 1 Tel: 01332 381926 Tel: 01332 205891 Diamonds and Pearls North Mall, Level 1 Love Forever Next Tel: 01332 371818 North Mall, Level 1 North Mall, Level 2 (also see Accessories) 0844 844 5656 (also see Accessories, Fashion, Footwear, Eatons Jewellery & Major Stores) West Mall, Level 1 Muse Tel: 01332 344884 East Mall, Level 2 Poundworld Tel: 01332 331215 Level 1 Envy London (also see Accessories) Tel: 01332 340188 Level 1 (also see Health & Beauty, Electrical, Mobile Tel: 01332 366776 Phones, Major Stores & Toys) Next North Mall, Level 2 Ernest Jones 0844 844 5656 Sleepmasters North Mall, Level 2 (also see Accessories, Fashion, Footwear, Bradshaw Way Tel: 01332 365696 Tel: 01332 364335 Homewares & Major Stores)

Textiles Direct F. Hinds Pandora Crown Walk, Level 1 North Mall, Level 1 Level 1 Tel: 01332 293867 Tel: 01332 293928 Tel: 01332 224426

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Past Times Debenhams OPTICIANS South Mall, Level 1 All Levels Tel: 01332 297253 Tel: 0844 5616161 Boots (also see Gifts, Arts & Crafts) Disabled people’s toilet Devonshire Walk, Level 1 (also see Accessories, Cafés & Restaurants, Tel: 01332 345886 Fashion, Footwear, Health & Beauty & Swarovski (also see Electrical, Gifts, Health & Beauty & Homewares) East Mall, Level 2 Major Stores) Tel: 01332 345229 M&S D&A London Road, All Levels Swatch North Mall, Level 1 Tel: 01332 627000 Level 2 Tel: 01332 342688 / 204296 Disabled people’s toilet Tel: 01332 203694 (also see Accessories, Cafés & Restaurants, Fashion, Food, Footwear & Health & Beauty) Optical Express The Watch Hospital St Peter’s Way, Level 1 South Mall, Level 1 Tel: 01332 380106 Matalan Tel: 01332 367555 Bradshaw Way, London Road, Level 1 Tel: 01332 223850 Specsavers Warren James Crown Walk, Level 1 Copecastle Square, Level 1 Tel: 01332 294939 Next Tel: 01332 205612 North Mall, Level 2 0844 844 5656 Optique Vision MAJOR STORES (also see Accessories, Fashion, Footwear, North Mall, Level 2 Homewares & Jewellery) Tel: 01332 208880 Argos (also see Accessories & Fashion) London Road, Level 1 Poundworld Tel: 01332 224931 Level 1 Specs 4 U (also see Accessories, Electrical, Fashion, Tel: 01332 340188 Level 1 Health & Beauty, Homewares, Jewellery, (also see Health & Beauty, Electronics, Tel: 01332 348990 Mobile Phones, Sports & Toys) Mobile phones, Homewares & Toys) Vision Express Bhs Sainsbury’s North Mall, Level 1 Crown Walk, Level 1 Copecastle Square, Level 1 Tel: 01332 295411 Tel: 01332 342213 Tel: 01332 294481 Disabled people’s toilet (also see Food Stores) (also see Accessories, Cafés & Restaurants, PHOTOGRAPHY,ARTS & Fashion, Gifts, Art & Crafts, Health & GIFTS Beauty, Homewares, Jewellery & Toys) T.J. Hughes Level 1 Max Spielmann Tel: 01332 292600 Level 1 Boots Devonshire Walk, Level 1 Tel: 01332 345886 Wilkinson Transform Your Images (also see Electrical, Gifts, Health & Beauty, London Road, Level 1 South Mall, Level 2 Opticians) Tel: 01332 372188 Tel: 01332 295442

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Tel: 01332 224931 Whitewall Galleries The Merry Cobbler (Shoe repairs etc) (also see Accessories, Electrical, Fashion, Level 2 Copecastle Square, Level 1 Health & Beauty, Jewellery, Major Stores, Tel: 01332 342656 Tel: 07548 561192 Mobile Phones & Sports)

SERVICES Thomas Cook Bhs (Travel Agents) Crown Walk, Level 1 Eurochange St Peter’s Street, Level 1 Tel: 01332 342213 Crown Walk, Level 1 Tel: 0845 3089249 Disabled people’s toilet (also see Accessories, Cafés & Restaurants, SPORTS Fashion, Gifts, Art & Crafts, Health & Beauty, H20 car valeting (Car wash and valeting) Homewares, Major Stores & Jewellery) Level 3 Tel: 0870 005 4550 Argos London Road, Level 1 Build-A-Bear Workshop Tel: 01332 224931 South Mall, Level 1 Herbert Brown (also see Accessories, Electrical, Fashion, Tel: 01332 205247 (Pawn broker and jewellery) Health & Beauty, Jewellery, Major Stores, Level 1 Mobile Phones & Toys) Game Level 1 Kanoo Foreign Exchange JD Sports Tel: 01332 346698 Level 1 South Mall, Level 2 Tel: 01332 346518 Tel: 01332 342941 Modelzone (Toys, games & hobbies) Needles (Tailoring and dry cleaning) Mountain Warehouse Level 1 Level 1 North Mall, Level 1 Tel: 01332 209637 Tel: 01332 348627 Tel: 01332 614329 Poundworld Sportsdirect.com Level 1 Orchis (Florist) North Mall, Level 1 Tel: 01332 340188 Level 1 Tel: 0870 838 7187 (also see Electrical, Mobile Phones, Health & Tel: 01332 209311 Beauty, Homewares & Major Stores) Trespass RAC (Motoring services) North Mall, Level 1 The Discovery Store North Mall, Level 1 Tel: 01332 205292 Level 1 Tel: 07903 984476 Tel: 01723 861040 Two Seasons Shaw Trust (National charity) North Mall, Level 1 The Entertainer Level 1 Tel: 01332 343284 South Mall, Level 1 Tel: 01332 287060 Tel: 01332 343322 TOYS, GAMES & HOBBIES Sky (TV) Toy Planet West Mall, Level 1 Argos South Mall, Level 1 Tel: 07984 199102 London Road, Level 1 Tel: 01332 347734

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3025937 Derby Access and Information Guide for Disabled People 57 Editorial_307870.qxd 30/8/12 12:29 Page 58

Help us to help you...

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3025773

3025938 58 Derby Access and Information Guide for Disabled People Editorial_307870.qxd 30/8/12 12:29 Page 59

Advertisers’ Index

Abbacas Consulting Ltd ...... 60

Age Concern Derby & Derbyshire ...... 12

Allestree Mobility Centre Ltd ...... 2

B & B Mobility ...... 60

Derby Cathedral Quarter ...... 3

Derby City Council - Carers ...... 8

Derby City Council - Gold Card ...... 10

Derby City Council - Active & Healthy ...... 57

Derby College ...... 6

Derby Hearing Centre ...... 4

Derby University ...... Back Cover

Derbyshire Constabulary ...... 58

Derbyshire Fire & Rescue Service ...... 58

Mobile Eyecare ...... 5

Prime Care at Home Ltd ...... 2

TC Harrison Ford ...... Inside Front Cover

The Disability Syndicate ...... Inside Back Cover

Western Cars ...... 12

Westfield Derby Shopping ...... 1

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Abbacas Consulting Ltd Project Management Consulting Engineers Design Services Health & Safety Proud to be working with Asset Audits Derby City Council Feasibility Studies Chief Executive’s Office Asset Management Department In public buildings Improving access for all In the home In the office

Strelley Hall, Nottingham Telephone 0115 906 1355 East Midlands, NG8 6PE Abbacas Consulting Ltd Facsimile 0115 906 1251 www.abbacas.com Email [email protected] You can count on us

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24/26 Station Road BANDB Sandiacre MOBILITY Nottingham SPECIALISTS NG10 5BG 0115 9393993 www.bandbmobility.co.uk We are a small family business, dedicated to sales,servicing and repair, of mobility equipment including: scooters • power chairs • beds • stairlifts bathlifts • manual chairs • rise & recline chairs • specialist chairs. With over 35 years experience in repairs and rehab. Trained by Denis Jones and Frank Cue. Our spacious workshop and showroom are situated in Sandiacre, near Stapleford.

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MagIC-T Solutions offers low cost quality computer support Chores4You is a great service brought to you by via our remote support packages; because this service is Disability Direct, a charitable organisation that supports brought to you by Disability Direct you know you can rely Older People, Disabled People & Carers in Derby. on us! For £10.90 per hour we offer: From just £5.99 per month MagIC-T Solutions offer assistance to get the best out of your IT equipment, and with useful • Ironing tutorials you’ll learn how to get more from your PC, we’ll even • Full house cleaning remove any viruses so your system is in tip top health! • Bed making and laundry We can usually solve common problems without expensive • Vacuuming callout charges! • Inside window cleaning • Cupboard cleaning • Help with software updates • To accompany you to appointments • Skype and MSN set up • To drive you to the hairdressers • Installing printers, ipods, phones cameras • To give you company on day’s out • Problem solving • Itunes set up • Weekly, fortnightly or monthly shops • Video calls And much more... • Virus check and removal • Unlimited email support Services are available as a one-off • Unlimited remote support or as regularly as you require.

Visit us at www.magict.uk.com or call 0845 474 3970 Please contact us to discuss your requirements and don’t forget we offer business support too! 01332 299449 or see www.chores4you.co.uk

The Disability Syndicate is the collective name for the above Social Enterprises (and several others) affiliated to Disability Direct, an established local Charity. Chores4You and MagIC-T Solutions trade for an ethical purpose and donate any profits to Disability Direct Ltd registered charity number 1079831 and company number 3891119

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There’s something for everyone

Study online when and where you like using the internet

Start your course in September, January or April

www.derby.ac.uk/online