Frequently Asked Questions for NONPROFIT ORGANIZATIONS

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Frequently Asked Questions FOR NONPROFIT ORGANIZATIONS

WHAT IS THE BIG GIVE? The Big Give is a 25-hour online giving event to provide critical financial support to area nonprofit organizations. The Columbus Foundation, its family of donors, and community and corporate partners have provided a $1 million+ Bonus Pool. Donations received during the event will be boosted by Bonus Pool funds on a pro rata basis, allowing everyone’s dollars to go further. In addition, the Foundation is covering all credit card fees, so 100 percent of donations go to participating nonprofits with a Directory Listing in the Foundation’s Giving Store.

WHAT IS THE GIVING STORE? The Foundation’s Giving Store is a digital one-stop shop for easy and effective philanthropy where you can find information on community needs and support more than 1,100 nonprofits in a 10-county area. These nonprofits have created Directory Listings to help donors quickly connect with causes they care about. Participating organizations serve a wide range of needs in our region, from education and childcare to housing, nutrition, the environment, and more. The Giving Store offers users a next- generation digital hub to share the Foundation’s knowledge about the nonprofit sector and help donors to be better informed about their charitable choices.

HOW CAN I ACCESS THE GIVING STORE? The Giving Store is accessible on The Columbus Foundation’s website at columbusfoundation.org. Registration is not required to view a Directory Wednesday, Listing or make a donation.

June 10, HOW WILL A DONOR KNOW HIS/ HER DONATION HAS BEEN RECEIVED? 10:00 a.m. ET Everyone making a donation during The Big Give will receive an on-screen through confirmation and an email receipt of their donation(s).

Thursday, WHO CAN MAKE DONATIONS DURING THE BIG GIVE? June 11, Anyone! The community and Columbus Foundation donors are invited 11:00 a.m. ET to participate in The Big Give. All donations are designated for operating support or a predetermined, advertised purpose. Nonprofit organizations are prohibited from donating, although an individual may support the nonprofit he or she is employed by. Columbus Foundation donors with Donor Advised Funds or Supporting Foundations may log in at columbusfoundation.org with their existing username and password and make a grant suggestion. Anyone may give using a major credit card, PayPal, Apple Pay, or Google Pay, starting at $20.

HOW DO I KNOW MY NONPROFIT ORGANIZATION IS ELIGIBLE TO RECEIVE DONATIONS THROUGH THE BIG GIVE? Only nonprofit organizations with a current Directory Listing in the Foundation’s Giving Store are eligible to participate and receive Bonus Pool The Columbus Foundation funds. Search for more than 1,100 eligible organizations or view a complete list 614/251-4000 at https://columbusfoundation.org/the-giving-store/nonprofit-directory. columbusfoundation.org [email protected] Nonprofits must submit a Directory Listing request form and required documentation by May 31, 2020 to participate in The Big Give.

#biggive IS MY NONPROFIT ELIGIBLE TO ARE THERE ANY CREDIT CARD FEES DOES MY NONPROFIT PROVIDE RECEIVE CREDIT CARD GIFTS FOR DONATIONS MADE THROUGH TAX RECEIPTS FOR THE BIG GIVE THROUGH THE BIG GIVE? THE GIVING STORE DURING THE CONTRIBUTIONS? BIG GIVE? Only nonprofit organizations with No. The Columbus Foundation will current bank account information on No. The Columbus Foundation is provide tax receipts to all Big Give file in The Columbus Foundation’s covering all credit card fees, so that donors. Your organization does not Giving Store as of May 31, 2020 100 percent of donations are directed need to provide tax receipts. are eligible to receive credit card to participating nonprofits. donations online. DOES MY NONPROFIT SEND WILL RECURRING DONATIONS BE SPECIAL NOTIFICATIONS? ARE CHARITABLE GIFT CARDS CONSIDERED FOR THE BIG GIVE ELIGIBLE FOR BONUS POOL EVENT? No. The Columbus Foundation will FUNDS? send notifications to individuals when Recurring donations are not eligible to a gift is made in honor, in memory, or No. Charitable Gift Card purchases receive Bonus Pool funds. on behalf of special designees. and Charitable Gift Card redemptions are not eligible for bonus pool funds DURING THE BIG GIVE, WILL I BE HOW CAN I MAKE CHANGES TO MY through The Big Give. ABLE TO VIEW GIFTS RECEIVED BY ORGANIZATION’S LISTING? MY NONPROFIT IN REAL-TIME VIA WHAT IS THE MINIMUM DONATION THE GIVING STORE? Requests made to change a listing TO THE BIG GIVE? after May 31, 2020 are not guaranteed Yes, updates for individual nonprofits to be published to the live site prior The minimum credit card gift is $20. will be available under “In Process to The Big Give. To make an inquiry The minimum grant for Columbus Donations” in the nonprofit Directory regarding an urgent change, you may Foundation donors with a Donor Listing dashboard. Please note, these submit a request by email to biggive@ Advised Fund or Supporting are preliminary totals and are subject columbusfoundation.org. If you Foundation is $100. All major credit to change. The time remaining in the would like to update your Directory cards (VISA, MasterCard, Discover, 25-hour event period and the total Listing prior to May 31, please email American Express), PayPal, Apple Pay, amount raised through The Big Give [email protected]. and Google Pay are accepted. will be displayed in real-time in The Giving Store. ARE THERE ADDITIONAL IS THERE A MAXIMUM DONATION? RESOURCES AVAILABLE TO HOW WILL I KNOW THE TOTAL MARKET THE BIG GIVE TO MY No. RAISED? DONORS? CAN A DONATION BE RESCINDED? The Bonus Pool percentage ratio and Yes! Please access the resources preliminary results will be posted on designed exclusively for you in The No. columbusfoundation.org on June 12, Big Give Nonprofit Toolkit. 2020. CAN MY ORGANIZATION RECEIVE WHAT DOES THE FOUNDATION DO A DONATION TO ITS COLUMBUS WHEN WILL I RECEIVE MY WITH MY DONOR’S INFORMATION? FOUNDATION ENDOWMENT FUND ORGANIZATION’S BIG GIVE DURING THE BIG GIVE? DONATIONS? The Foundation does not store any credit card information. Donors No. Our goal is to distribute all funds to are not required to register for nonprofits from The Big Give by July The Giving Store to donate to your HOW WILL THE BONUS POOL 31, 2020. organization, but do have the option WORK? to create an account and receive All donations made during the 25-hour HOW WILL I RECEIVE MY information about upcoming giving period will receive a pro rata portion ORGANIZATION’S BIG GIVE opportunities. If a donor chooses to of the Bonus Pool. (For example, if a DONATIONS? provide the Foundation with personal bonus pool of $1,000,000 is available or professional information, that data Each organization will receive remains confidential and will only be and the total amount raised during The notification via email when credit Big Give is $4,000,000, then 25 cents used by The Columbus Foundation. card gifts are deposited into their We will not share any information will be added to every dollar donated.) bank account, allowing immediate All credit card gifts and Donor Advised provided to us with any other access to donor acknowledgment organization. We will never rent, sell, Fund and Supporting Foundations information. Please read the Donations grant suggestions received during the or share information that personally Reference Guide in the toolkit for more identifies donors for marketing 25-hour period— June 10, 2020, at information. 10:00 a.m. ET to June 11, 2020, at 11:00 purposes. You may access our Privacy a.m. ET—will be eligible for the pro Policy at https://columbusfoundation. rata Bonus Pool funds. org/privacy-policy/.