The Eviction Process for Private Landlords and PHA Landlords Background
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The Eviction Process For private landlords and PHA landlords Background • PHA has, roughly, 14,000 public housing units. • Provides subsidy assistance to 18,000 units under HCV program • 85,000 people on public housing waiting list • Each tenant’s rent is set at 28% of their annual income. • A change in income will result in a change in rent. • Handles approximately 340 cases in landlord/tenant court each month. • Less than 3% of our units have cases in litigation in any given month. • PHA completes about 268 evictions per year. • That number is 1.8% of our public housing units. Before Filing a Complaint • Contact tenant in attempt to resolve lease violation • Payment agreements and/or attempt to resolve dispute • Tenant served with at least 2 official written notices of intent to file for eviction • Eviction filed in Landlord Tenant Court Before Filing a Complaint: PHA • PHA provides tenants with three (3) pre-trial resolution opportunities before a Complaint is filed in Municipal Court: 1) Pre-trial repayment agreements for rent owed for less than two months, and 2) Grievance hearings for lease terminations due to issues disputed by the tenant, and 3) Conflict resolution meetings between tenants in dispute with one another. What Makes a Landlord Move for Eviction? • Breach of Lease Non Payment of Rent Unauthorized Occupants Criminal or Nuisance activity that disturbs other’s right to peacefully enjoy the property Failure to complete recertification Landlord Communication with Tenants • Rent reminders are sent to tenants after the 5th of the month. • Letters/calls requesting payment of rent and/or curing breach of lease. • Notices of Lease Termination are mailed to tenants. • A Notice of Proposed Action is sent to the tenant. PHA: Required Landlord Communication with Tenant • Monthly rental statements are mailed to tenants. • Rent reminders are sent to tenants after the 5th of the month. • Letters requesting rent conferences are mailed to tenants. • Letters requesting conflict resolution meetings. • Two (2) notices for recertification compliance meetings are sent to tenants. • Notices of Lease Termination are mailed to tenants. • A Notice of Proposed Action is sent to the tenant. • Phone calls to tenants regarding the breach. Notice of Lease Termination • PHA issues a Notice of Lease Termination (NLT). Notifies tenant of nature of breach Offers tenant the option of a grievance hearing Offers tenant a pre-trial payment plan Advises tenant to address the issue with management within 30 days • If tenant does not respond to the NLT, PHA files a Complaint in Municipal Court. Tenant has until the day of trial to resolve the breach • If no resolution is reached, PHA will take the case to trial. What happens when there is a judgment against a tenant? • The tenant has 10 days to appeal. • A landlord can not gain possession until the court has awarded possession of the property to the landlord. • A landlord can not gain possession until a minimum of 21 days have passed and the appropriate Writs of Possession have been filed. • PHA: If there is a money judgment against the tenant, the tenant can have the money judgment satisfied by paying the amount of the judgment. Consequences to the landlord • Cost Filing a Complaint - $95 Filing Writs of Possession - $11.60 Serving a Writ of Possession - $95 Serving an Alias Writ of Possession - $35 Moving truck fees - $949 - $1,350 (including 30 days of storage) Storage of belongings (on or off site) - $2,500-$9,000 Turnover/Rehab of Property - $3,000-$50,000 • Timing A landlord can not take possession until a minimum of 21 days has passed. • Loss of Income Landlord can only collect the judgment amount to stop the eviction, not the total amount due at time of eviction. • Possible damage to the property City of Philadelphia Department of Licenses & Inspections City of Philadelphia Task Force on Eviction Prevention and Response November 21, 2017 1 L&I’s Roles and Responsibilities • The mission of the Department of Licenses & Inspections is to enforce the City of Philadelphia’s codes for the safe and lawful construction and use of buildings. • L&I issues and inspects all construction and demolition permits; conduct code inspections for fire, property maintenance, and business compliance; issue business and trade licenses; and seal and demolish vacant buildings. • Scope of the Department’s authority: • 570,000 parcels in the city • 53,790 permits and 119,320 licenses issued in FY17 = $60 million in revenue to the general fund • 61,341 complaints received in FY17 • 356,027 inspections performed in FY17 • 140 inspectors 2 Rental Landscape • Number of rental units (estimated) = 273,000 (self-reported) • 260,000 require licenses. PHA units not required to be licensed. • Number of rental licenses = approximately 77,000 • Number of licensed rental units = approximately 208,000 • Capture rate = 80% • Where is the other 20%? Many are tangled title, deed fraud, rent-to-own agreements, and other complicated legal situations. Suspected 14,000 tangled titles. • Who are our landlords? • 86% of licenses for 1 or 2 unit buildings • 6% of licenses for 5+ unit buildings • 40% of units (~ 90,000) owned by landlords with 4 or fewer total units 3 Rental License Process • License must be renewed annually. Cost is $55 per unit (as of 7/1/17). All units in one building are on same license. • Landlords can apply: online (eCLIPSE), through mail, or in person. Approximately 60% are done online – this is the preferred process. • License application requires a mailing address within Philadelphia. • Landlords cannot obtain a rental license if: • There are code violations at the property (Phila. Code 9-3902). • They are not tax compliant (business taxes or property taxes at the property at issue). • If no rental license, landlord can be cited for code violation. • Rental licenses not required if owner occupies one unit in a building with four or fewer units or if unit is being rented to family member. 4 Inspection Process • L&I inspects rental units on a complaint basis. • Complaints received through 311. Most complaints from tenants re: interior issues. Also receive complaints from neighbors re: exterior issues. • For most complaints, response time is within 20 days. More serious complaints can be within 48 hours. • Inspector will attempt to schedule appointment with tenant if contact information is provided in complaint. • If tenant is not home or does not provide access to inspector, inspector will leave contact information. • Inspector will make two attempts to enter the property. If no access provided after two visits, complaint will be closed. 5 Violation Process • STEP 1: INSPECTION. If inspector finds code violations, a Notice of Violation is issued to the owner at addresses provided on license and in city records. • Reinspection scheduled in 35 days (for most violations). • Owner has opportunity to appeal to L&I Review Board within 30 days of initial violation. Appeals stop enforcement pending outcome of hearing. • STEP 2: REINSPECTION. If violations remain upon reinspection, a final Notice of Violation is issued to the owner. • Second reinspection scheduled in 35 days. • STEP 3: FINAL INSPECTION: If no compliance upon second reinspection, the inspector forwards the case to court processing unit and case is reviewed for court eligibility. • Average 70% compliance rate after two inspections. 6 Enforcement Process • Once a case is sent to court, L&I no longer controls process. • Court process can be several months, depending on volume of cases and available court time. • Most violations sent to Municipal Court (fines only, up to $12,000). • If only violation is failure to have a rental license, most likely will not be sent to court. • Serious violations sent to Equity Court (fines and remedy in equity). • Violations involving fire alarm systems, plumbing and heating systems, etc. • All fines and orders at discretion of judge. • Unpaid fines sent to collections agency. 7 Cease Operations Procedure • L&I has authority to issue a cease operations order at buildings determined to pose an immediate threat to the health and safety of occupants or the public. Examples: • No operating heating system in the winter with elderly or young child occupants. • No running water or functioning plumbing system. • Serious fire hazards including non-functioning alarm or suppression systems (multi- family buildings) or excessive trash or debris blocking exits, etc. • Imminently dangerous structural conditions. • Cease operations orders are an absolute last resort in residential occupancies. • Must be approved by a judge – high degree of proof required. • Involves extensive coordination with police and social services agencies. • Results in a homeless family and a vacant building. 8 Landlord Responsibilities • Keep active rental license. • If license lapses, owner will be required to pay back years at next renewal. • At time of each new lease, provide tenant with copies of: • “Partners for Good Housing” booklet and supplement (Phila. Code 9-3903) • Certificate of Rental Suitability (Phila. Code 9-3903) • Certificate includes all serious violations issued more than 90 days prior. • Lead disclosure certification (Phila. Code 6-803) • Rental license (pending legislation) • Be aware of all Property Maintenance and Fire Code requirements. • Make prompt attempts to repair any violations. • If tenant prevents repairs from being made, appeal violations to L&I Review Board and contact inspector. • Keep records in order – remain tax compliant, update mailing addresses with city, apply for licenses and permits online. • Hire a property manager if necessary. 9 eCLIPSE Application • New in 2017 – questions re: lead disclosure certification 10 Tenant Responsibilities • Before renting a unit, review the property history online. All information is on our website in real time: • License status • Violation status • Owner name and contact information • If there are code violations, call 311 to report. Leave contact information (always anonymous). • Provide inspector access to the unit.