Citizens Advice service in Scotland Coatbridge, Chryston Westminster Constituency Statistics 2019-20 & Bellshill
Westminster Constituency Coatbridge, Chryston & Bellshill contains the following member bureau(x) Bellshill CAB and Coatbridge CAB *stats are for the whole service provided by the bureau(x); constituency residents may also be served by other bureaux outwith the constituency
… dealt with in 2019-20 clients 4,549 helping clients gain £2.5 million
Areas of advice for Citizens Advice Bureau(x) within constituency
Benefits 8,101 Housing 641
Consumer 234 Immigration, Asylum and Nationality 64
Debt 2,333 Legal Proceedings 796
Discrimination 26 NHS Concern or Complaint 321
Education 45 Relationship 180
Employment 485 Tax 534
Finance and Charitable Support 939 Travel, Transport and Holidays 204
Health and Community Care 139 Utilities and Communications 486
In total the bureau gave advice 15,528 times
Scottish Index of Multiple Deprivation - bureaux clients and population residing in constituency
58%
34%
27% 27%
19%
10% 10% 6% 7% 2%
Quintile 1 Quintile 2 Quintile 3 Quintile 4 Quintile 5 Most Deprived Least Deprived
Clients served by bureau(x) Coatbridge, Chryston & Bellshill % of clients seen residing in each quintile % of datazones in constituency that are in each Scottish quintile Citizens Advice service in Scotland Coatbridge, Chryston National Statistics 2019-20 & Bellshill
National profile of clients served by Citizens Advice Bureaux
*based on a sample from November 2019
Gender Ethnicity
Male BAME 46% 7%
Female 54% White 93%
Disability Age
18 - 24 6%
25 - 34 15% No to having a 35 - 44 Yes to 19% disability having a 42% 45 - 59 33% disability 58% 60 - 64 11%
65+ 16%
Employment Housing Status
Owner Occupier 26% Employed 33% Private landlord 15% Unemployed 15% Council Rented 29% Unable to work due to ill health / 27% disability Other Social rented 16% Retired 15% Staying with friends / relatives 8% Homeless / temporary housing Other 10% 4% Other 2%
Citizens Advice service in Scotland includes…. Key National Service Facts
Citizens Advice Scotland Clients advised 188,000
Pieces of advice given 675,000 59 member Citizen Advice Bureaux Community Locations 290+
Extra Help Unit Number of paid staff and volunteers 3,350
…and together forms Scotland’s largest independent Value of volunteer hours annually £11 million advice service
The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland (Scottish charity number SC016637) t: 0131 550 1000 w: www.cas.org.uk Published Sep 2020