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Pocument RESUME ED 212016 AUTHOR TITLE pOCUMENT RESUME ED 212,016 CS 503 737 AUTHOR dreenbaum, Howard H.1; Falcione, RaymondL. TITLE Organizational Communication 1977: AbstractS, Analysis, and Overview. INSTITUTION American Business Communichtion Association,Urbana,' Ill.; InternatLonalSommunicatiod Association. ' REPORT NO . ISBN-0-931814708-4 41 PUB DATE . Apr 79 NOTE 2,9p. _ AVAILABLE FROMSage Publications, 275-South Beverly Dr., Beverly Hills, CA 90212-. , . * * - li EDRS PRICE MF01 Plus Postage. PC N9t Availablefrom EDRS. DESCRIPTORS ,,,,riff notated Bibliographies; Books; *Communication 1Research; Communication Skills; Doctoral Dissertations; *Group DynamiCs;*Interpersonal Relatipi4ip; Literature Reviews;*Mass Media; *Organizational Communication; Organizations ,(Groups);, *Research Methodology IDENTIFIERS *Imterper4odal Communication ( , t ABSTRACT The objectives of this.volumeare to provide i general structure for students, scholars,and practitioners to obtain comprehensive informatiwonrecently published and unpublished literature in and related to the fieldof organizhtional communication; to cattinuetwidevelopa classification system for the literature of interest to at field; and to provide abstracts of 'that literature:or the. year l977' in the form of annotated bibliographies. FolloWitivad overviewchapter that coM46nts on the nature of the o1ganizationa1.3 communicationliterature produced in 1977, the second chaptiv,Contains abstractsof approximately 500 books and disiertations, andYthe third-chaptercontains. abstracts of more than 300 papers, articles, and United States government . publications. The abstracts it each chapterare arranged into nine classifications:.() Ynterpersonal communication, 62)intergroup Communication; (3) intragtoup communication, (4)communication factors and organization goals,,(5) skill improvementand training, (6) communication media, (7) communicationsystem analysis, (8), research methodology, and (9.) texts, anthol6gies,reviews, and -general bibliographies. The book also prollidesan appendix that discusses research methods and limitationsand indexes for author, *type"of organization studied, and data collectiodinstruments used in the.studies. (FL) ./ is **********************************************************************i Reproductioni supplied by EDRSare the' best that dan be made .* * from the original document. **1*******;;*******************************************-****;************* ORGANIZATIONAL COMMUNICATION 1977: ABSTRACTS, ANALYSIS, AND-OVERVIEW Howard H. Greenbanin Raymond L. Falcione Hofstra University University of Maryland US DEPARTMENT OF EDUCATION NATIONAL IN/STATUTE OFEDUCATION EDUCATIONAL RESOURCESINFORMATIOI CENTER IERIC ti Research Assistant ?Iyhrs document has beenreproduced horn me person ororgarozatro ,er ongula,ng,t 5Toseph Walter, Hofstra University Minor changes ha.e beenmade to ornprov reprod ouakav PoIntS 04,,,ers, or open,ons stated ,n 'firs Roca en, 1c nor necessaroyrepresent "cal NIE pc,s,,ororpohcv Contributors Robert Carter, Gene Motors Institute John Daly, Univity of Texas Cal Downs, Univety of Kansas Mark Hickson III, MississipState University Charles Tardy, University of Iowa Special and'thanits to the following University of Mary- land graduate students Paula Alicandro, Sharon Cefaly, Gary Hattal, '1 Joan Marzitelli, Paul Noga, Inge Orendt, Liz Shirai I/ A Joint Publication of the American Business ComMunication Association,Champaign, Illinois International Communication Association,Austin, Texas "PERMISSION TO REPRODUCE THIS ' MATERIAL INMICROFICHE ONLY April 1979 HAS BEEN 'GRANTED BY Francis W. Weeks TO THE EDUCATIONAL RESOURCES INFORMATION MNTEfl (ERIC)." Copyright 1979 The American B akness Communication Asaobiation Ii , First Prinhog, April 1979 Printed in the United States of America ISSN 0149-1644 ISBN 0.931814-08-4 4 P Table of Contents FOREWORD CHAPTER IINTRODUCTION Need for An Organized Knbwledge Base 1 Classification '8ystems 3 Identification of Classification System Components. 10 Plan of Book 13 CHAPTER IIOVERVIEW OF ORGANIZATIONAL COMMUNICATION LITERATURE -1977_ Overall Summary: 1 Nine Major Literature Classifications 16 Interpersonal 18 Intragroup Communicati4 26 Intergr.olip Communication 33 Communisation Factors and Organization Goals.. 41 Skillnprovement and Training 61 Communication Media 68 Communication System Analysis 76 Research Methodology 85 Texts, Anthologies, Reviews, and General bibliographies 92 CHAPTER IIICLASSIFIED ABSTRACTS OF OR ANIZTATIONAL,COMMUMCATION LERATURE-1977 Interpersonal Communication 99 Intragroup Communication 115 Intergroup Corrimunication.. 125 Communication Factors and Organization Goals.. 143 Skill Improvement and Training 189. CornmunicaticdrMedia: Software and Hardware. 209; Communication System Analysis - 223' Research Methodology. 241 Texts, Anthologies, Reviews, and General Bibliographies,. , 267 1 116- g t . APPENDICES. IResearch Methods and Limitations. 271 IIAuthor Index 175 IIIIndex of Organizational Types in Field Studies . 283 IVIndex of Data Collection Methods in Field Studies 289 c AV $ 1 r" s . I Foreword The objectives of this volume are threefold:1) to provide a general structure for students, scholars, and practitioners to obtain comprehensive inforination orrrecently published and unpublished literature in, and related to the field of organiza- tional ''oromunication,' (2) to continue to developa classifica- tion system foi the literature of interest to the field of organi- zational communication, and (3) to provide abstracts of that literature for the year 1977 m the form of classified and anno: tated bibliographies. In addition to the abstracts, the presentation includesan sokrview chapter that comments on the nature of the literature wntien m the year 1977, furnishing a considerable subclassiAta- tion system for each of the nine major categones of organize- tiOnal communication4in this volume. Following the main body Of the book, consistifig of the abstracts, will be foundan avpendix'concerned with research methods and limitations, and three indexes: (1) author, (2) type Of-organizations involved m the field studies, and (3) data collection, instruments utilizedin field studies. The abstracts are divided into nine classifications and each classification is further divided into two subclasifications: (1) b-ooks and dissertations, and (() articles,papers, and U.S. Government publications. ThL major classification,Texts, Anthologies, Reviews, and Bibliographies, is an exception to this treatment; as this classification combines books and articles when presenting Reviews and Bibliographies. As in last year's book, this volume is intended to enable the reader to obtain more information and to minimize the time in- vestment in doing so:, 1. The depth of the literature search has been increased,by adding the doctoral dissertations ,wntten in the field of mdustnal and social psychology, and by screening the book review sections of leading penodicals to a much greater extent than in earlier volumes.' 2. The coding for, research characteristics of each writing, included in Organizational Communication Abstracts 1974, but omitted yin Organizational Communication Abstracts 1975, has been restored. It was decided that the coding of FS (field study), PD (iarescnptive(descnptive wnting), TC (Theotical/Conceptual wnting), and LS (laboratory study) did have utility, especiallyin view of the new indexes relating to field studies. 3. Crosswreferencing has been provided in those cases where one piece of literature related tomore than one of the nine major Classifications. 4. Two recent indexei have been included that are intended to alldw the reader fuller understanding of field studies. One index groups the field studies in terms of theorgani- zation-type in which the research was conducted; and the other index indentifies the data collection instruments employed in the field studies. 5. We have again undertaken the challenging job of furnishing - an annual overview of the literature as presented by the abstracts. ,This project has been supported by the officers and directors of the Amencan Business Communication Association and the International Communication Association, and we -sincerely thank them In 'Particular, we would like to dedicate This volume to the late Robed J. Kibler, pAt president,of ICA Dt. Kibler was an inspiration to all- who knew him. He was an outstanding scholar and a true gentleman. We will miss him. r Howard H. Greenbauin Raymond L. Falcione . P VI chapter 1 Introduction NEED FOR AN ORGANIZED KNOWLEDGE BASE Gieselman (1977) has indicated that, on theone hand, com- munication research has a jungle of unrelated concepts, and ori". the other hand, a mass of undigested, often sterile, empirical 'data; that researchers need shared paradigms to help channel and coordinate efforts; and that analyzing, classifying, andre- classifying may be a procedural direction to achievesome order, some understanding of the state of the art so as to know better how to channel our research activity.' This recent comment by 'Gieselman, it? respect to organiza- tional communicationis somewhat similar to the reasoninggiven by McGrath and Altman (1966) relative to the geld of small- group research,viz., that we already had acciimulatecran enor- mous pool of facts abouts'inall group behavior and that the time had come to organize this knowledge so thatwe could see what we did know and what we did not know about small groups. Their volume summarized a classification 55istem fororganizing and synthesizing small-group research information',
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