J.D. Power and Associates 2008 Vehicle Dependability StudySM (VDS) 2008 Nameplate Ranking Problems per 100 Vehicles 0 100 200 300 400

Lexus 120 Mercury 151 Cadillac 155 159 Acura 160 Buick 163 BMW 164 Lincoln 165 Honda 177 Jaguar 178 Porsche 193 Mitsubishi 197 Hyundai 200 For d 204 Infiniti 204 Industry Average 206 Audi 207 Mercedes-Benz 215 Nissan 224 Pontiac 225 GM C 226 228 Subaru 228 Chrysler 229 Dodge 230 MINI 233 Chevrolet 239 HUMMER 241 243 Volvo 244 Saturn 250 Jeep 253 Volkswagen 253 SAAB 254 Isuzu 274 Kia 278 302 Land Rover 344

Note: Maserati is included in the study but not ranked due to small sample size.

Source: J.D. Power and Associates 2008 Vehicle Dependability StudySM

Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2008 Vehicle Dependability StudySM as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates study results without the express prior written consent of J.D. Power and Associates.

J.D. Power and Associates 2008 Vehicle Dependability StudySM (VDS)

Top Three Models per Segment Car Segments

Sub- Compact Premium Sporty Car

Highest Ranked: Hyundai Accent Highest Ranked: Honda S2000 Scion xA BMW Z4 (tie) Chevrolet Aveo Porsche Boxster (tie)

Compact Car Entry Premium Vehicle

Highest Ranked: Highest Ranked: Mitsubishi Lancer IS 300/IS 300 SportCross BMW 3 Series BMW X3 Compact Sporty Car Midsize Premium Car Highest Ranked: Mazda Miata Highest Ranked: Lexus ES 330 Subaru Outback Sport Lexus GS 300/GS 430 Acura RL Midsize Sporty Car Large Premium Car Highest Ranked: Chevrolet Monte Carlo Solara Coupe/ Highest Ranked: Lexus LS 430 Mitsubishi Eclipse Lincoln Town Car Cadillac DeVille Midsize Car Premium Sporty Car Highest Ranked: Buick Century Mercury Sable Highest Ranked: Lexus SC 430 Toyota Camry Ford Thunderbird Porsche 911 Large Car

Highest Ranked: Ford Crown Victoria Mercury Grand Marquis Buick Park Avenue

For more detailed findings on vehicle quality and dependability performance, visit www.jdpower.com

Source: J.D. Power and Associates 2008 Vehicle Dependability StudySM

Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2008 Vehicle Dependability StudySM as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates study results without the express prior written consent of J.D. Power and Associates.

J.D. Power and Associates 2008 Vehicle Dependability StudySM (VDS)

Top Three Models per Segment Truck / Multi-Activity Vehicle (MAV) Segments

Compact MAV Midsize Pickup

Highest Ranked: Honda Element (tie) Highest Ranked: Ford Ranger Toyota RAV4 (tie) Honda CR-V Dodge Dakota

Midsize MAV Van

Highest Ranked: Highest Ranked: Mercury Monterey Buick Rainier Ford E-Series Mercury Mountaineer GMC Savana

Large MAV Midsize Premium MAV

Highest Ranked: Highest Ranked: Lexus GX 470 Chevrolet Suburban Lexus RX 330 Ford Excursion Volvo XC70

Large Pickup Large Premium MAV

Highest Ranked: Highest Ranked: Lexus LX 470 Ford F-150 LD Cadillac Escalade EXT Dodge Ram Pickup LD Cadillac Escalade/Escalade ESV

For more detailed findings on vehicle quality and dependability performance, visit www.jdpower.com

Source: J.D. Power and Associates 2008 Vehicle Dependability StudySM

Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2008 Vehicle Dependability StudySM as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates study results without the express prior written consent of J.D. Power and Associates.