NODE4 | PROBLEM SOLVED SUCCESS STORY UK-based Node4 uses NetApp® SaaS Backup (formerly Cloud Control) Service Provider to protect its Office 365 data and plans to offer protection to customers thorough its managed Office 365 service in the future.

Node4 Guards Business-Critical Microsoft Office 365 Data Cloud is the new norm for business. It’s growing so quickly that predicts 55 percent of large enterprises will have an all-in cloud software-as-a-service (SaaS) strategy by 2025.1 UK-based cloud service provider Node4 understands that today’s cloud reality comes with limitations.

1 Christy Pettey, “CIOs Flip for Cloud SaaS.” Gartner, September 22, 2016.

RESTORE TIME WAS REDUCED FROM

TO  DAYS MINUTES NETAPP.COM/CONTACT “Cloud is the new way of doing business. But businesses shouldn’t assume data protection and backup come with all SaaS offerings.” Gregg Mearing, Head of Managed Services, Node4

“Cloud is the new way of doing Because data protection is so or malware, hackers, or ransom- business,” says Gregg Mearing, important to Node4 and its cus- ware attacks. Users of Office 365 head of managed services at tomers, the company decided to are responsible for protecting their Node4. “But businesses shouldn’t look for a data protection solution data against the daunting risks of assume data protection and backup that would store a copy of its Office user error and malicious intent. come with all SaaS offerings.” 365 data outside the Microsoft cloud. The company wanted the Node4 evaluated and then Node4 started as a mid-market ability to reduce restore time from deployed NetApp SaaS Backup for cloud services provider, and its days to minutes without logging Microsoft Office 365 to enhance expertise and offerings quickly support requests with Microsoft. data protection. “Now, we have helped the company grow into the backups outside the enterprise space. “Our customers “We discovered there are data pro- environment,” explains Mearing. rely on us to help define their cloud tection and restore limitations with The solution is so successful that strategy and manage it,” explains Microsoft Office 365,” says Mearing. Node4 has plans to add it to its Mearing. “Data is absolutely “We tested NetApp SaaS Backup service portfolio. “For Office 365, key, and our data management for Office 365 and decided to use we will be able to offer complete approach leads every proposal the service to give us an extra level services—migration, support, and we put forward.” of protection beyond Office 365.” backup—which is a differentiator for us,” says Mearing. Web Services (AWS) and Microsoft Office 365 has a shared Microsoft managed services are a responsibility model for its services. OPENING A NEW CUSTOMER sweet spot for Node4. “They are Office 365 offers robust disaster WORLD included in pretty much every deal recovery but does not protect “Sometimes, people forget how opportunity,” says Mearing. against accidental deletion, viruses vulnerable data is,” explains Mearing. “Whether someone acci- “The service level agreement that is fully integrated in the cloud, dentally deletes a file, malicious backup tiers within NetApp we can go after DevOps deals that forces or corruptions pop up, there SaaS Backup let customers need release management and are lots of ways data gets lost.” choose the frequency they want security while leveraging the cloud,” Node4’s SaaS Backup–based offer- for their backups,” says Mearing. says Mearing. “It’s opened up a new ing will protect everything from “And the backup targets and customer world for Node4.” email and calendars to Microsoft activity logging features help us SharePoint, OneDrive, and Office meet regulatory compliance and 365 Groups with point-in-time data retention requirements.” SOLUTION COMPONENTS backups. The system will also provide point-in-time restoration With NetApp SaaS Backup in its NETAPP PRODUCTS and access to backups indefinitely portfolio, Node4 can approach as opposed to the 30-day window customer opportunities differently. NetApp SaaS Backup for Microsoft Office 365 provided by Office 365. “With a best-of-breed approach

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