CONNECT 2014 DA Solutions and Value

Flight Operations Today

John Kinsman Director, Jeppesen Sales and Service

Copyright © 2014 Jeppesen. All rights reserved. Reduce Optimize Increase Leverage Minimize Improve fuel crew airplane real-time disruption operator consumption utilization availability information impact efficiency

Delivering Operational Efficiency

Reduce fuel Consumption

ENROUTE DEPARTURE DESCENT PRE-FLIGHT POST- FLIGHT

Majority savings in flight planning and flight operations: APU Policy Single engine taxi Airplane weight Arrival Fuels Cost Index Airplane loading

CASE STUDY: Flight Planning – Airplanes Mixed (3 types) 100+airplanes Fuel Efficiency Assessment–Flight Planning

Solution: Found weight savings Modified pilot procedures & flight planning

QANTAS CASE STUDY Fuel Efficiency Assessment

7.0% Max

Identified 4.5% Average Savings 3.5% to 5.5% with Potential 95% confidence (% of Fuel) 2.8% Min

Customer Results

• 11 airlines • ~600 aircraft • ~485,000 flights Fleet Size • ~$7.7B fuel spend Significant potential identified; Customers typically achieve 1% to 3%

CASE STUDY: Fleet size: Extra Large– Region: EMEA Wind Updates

Immediate Results: 3-5% Reduction in Fuel Cost

Optimize Crew Utilization

CASE STUDY: British Airways - Optimize Training and Recruitment

Copyright © 2014 Jeppesen. All rights reserved. increased stability with less AC changes, improve time-to-market by faster process, improved cabin language utilization, and introducing scenario capability CASE STUDY: jetBlue - Optimize Operational Efficiency

with pilot unions & how to best handle the “The Company’s open approach to the use of the planning tool allowed both sides of the table to examine changes to current working practices, their impact and indeed fairness of outcome to both parties.

Captain Dave Sweet, Vice-Chairman, BALPA.

CASE STUDY: Crew Rostering Optimization

TUI - Optimize Crew Agreements

CASE STUDY: Qatar - Optimize Fatigue Risk Management

Immediate Results: 1-5% Reduction in Crew Cost

CASE STUDY: Market MA – Region: EMEA Jeppesen Operations Solutions

Improve Decision Making

Solution: Provide access to the right information at the right time

CASE STUDY: Jeppesen FliteDeck Pro, Microsoft Surface Tablets, 11,000 pilots Delta Airlines – Paper to Digital

Minimize Disruption Impact

Improve Operator Efficiency

CASE STUDY: Aircraft B747, B737 Total Airspace and Airport Modeler

Lower IT Costs

20 times faster integration and implementation

Increase Operational Efficiency

ACARS messaging that meets your airline’s needs

Copyright © 2014 Jeppesen. All rights reserved. Digital Transformation Test & Evaluation Formal Program in Progress Paperless Aeroflot LoganAir Aeroliterol Delta Air Lines (hybrid) Nippon Cargo Airlines Star Flyer Air Malta Air Canada Miami Air Aeromexico Egyptair Cargo Nordwind Airlines Swiftair Aviation Alaska Airlines Air Canada Jazz Monarch Airlines Aeromexico Connect El Al Israel North American Airlines TAAG Angola American Airlines Air Contractors National Airlines Air Algerie Etihad Airways Norwegian Air Shuttle Tassili Airlines FedEx Express Air Greenland NetJets Europe Air Asia X Eva Airways Onur Air Tiger Airways Flybe Air Wisconsin Oriental Air Bridge Air Europa Expressjet Airlines Orenburg Airlines Titan Airways Frontier Airlines All Nippon Airways Porter Airlines Air Vanuatu Falcon Air Pakistan Intl Airlines Transavia Airways NetJets Atlas Air Rossiya Airlines Allegiant Air Fastjet Philippine Airlines United Airlines Qantas Airlines Brit Air Royal Air Maroc American Eagle French Air Force Primera AirPrivatAir Vietjet Aviation Sri Lankan Airlines Canadian North Royal Brunei Antonov Georgian Intl Airlines Qatar Airways Westjet Transaero Airlines Cargolux Airlines Royal Jordanian ARAMCO Hawaiian Airlines Qatar Ameri Flight Zagrosjet UPS Conviasa RyanAir AV Cargo Ikar SAS Volga-Dnepr Czech Airlines S7 Azerbaijan Airlines Interjet SF Airlines Wideroe’s Dynamic Airways Seabourne Airlines Belavia Italian Air Force Siberia Airlines EasyJet Southern Air Belgian Air Force Japan Airlines Silk Way Airlines Flair Airlines Sun Country Boeing Test & Safety Jet Asia Airways Singapore Airlines Horizon Air TAM Cayman Airways JetConnect Sky Regional Indian Airlines Transaero China Eastern Airlines Jetstar Airways Skymark Airlines JetBlue Airways US Airways Copa Airlines Jetstar Japan Skywest Airlines LAN USA Jet Airlines Danish Air Force Kenya Airways South Africa Airliens Virgin Atlantic Danish Air Transport Mesa Airlines Southwest Airlines Westjet Encore Eva Airways MNG Airlines Spanish Air Force NAS Air (Flynas)

~100 airlines with pilot-issued tablet EFB, 32 of which have over 1,000 pilots