Board of Commissioners Central Arkansas Water

AGENDA 2:00 p.m. Thursday, January 14, 2021 James T. Harvey Administration Building 221 East Capitol Avenue Little Rock, Arkansas

The meeting is open to the public in two different ways. You can view the meeting online (link provided on Monday, January 11) and submit short questions or comments utilizing the chat feature, or you may attend in person. If you attend in person, we respectfully request that you notify us in advance, no later than 1:00 pm on Monday, January 11, so we can make sure the room is of sufficient size to accommodate everyone and maintain safe distances. You will be required to wear a facemask covering your mouth and nose, and you will be required to check-in with the police officer on the ground floor, truthfully answer three questions related to potential exposure to COVID-19, and have your temperature taken. You may be denied entrance to the building and meeting if you answer yes to any of the questions or your temperature exceeds 100.4 F. You may also submit comments or questions to the Board of Commissioners by emailing them to Mary Dyson at [email protected] no later than 11:00 am on Thursday, January 14, 2021.

1. CALL TO ORDER (Chair Kendall)

2. HIVIP BEHAVIOR OF THE WEEK

3. APPROVAL OF MINUTES (Chair Kendall) December 10, 2020 Regular Meeting 4. NEW BUSINESS

a. Presentation on CAW Ancillary Service Charges Strategic Initiative: 6-C-1 Goal: Explore alternative rate (Danny Dunn, Director of Distribution) structures to fairly allocate cost recovery and capital Staff will review new CAW Ancillary Service Charges investment return. added to provide flow and pressure tests as well as leak

detection services on private water lines. All existing ancillary charges remain the same. No Board action is

required, and all proposed additions will become effective April 1, 2021, absent Board objection per Resolution #2004-02.

January 14, 2021 Page 1 of 59

5. CONTRACTS/PURCHASES

a. Virtualization Enhancements/Assessments - VDI Strategic Initiative: 4-B-4 Goal: Enhance information Desktops (Allen Vincent, Director of Information Services) technology capabilities.

Staff requests Board approval to purchase and implement Virtual Desktops in the amount of $125,701.66, from

Converge One. These Virtual Desktops are in the IT Master Plan and will support remote users and billing

partners with the new Cayenta software.

b. USGS Contract for the 2021 Streamflow and Strategic Initiative: 7-C-5 Water Quality Monitoring Work Plan (Randy Easley, Goal: Effectively and efficiently manage source Water Resources Scientist) water quality.

Staff requests Board approval to renew the annual contract with the USGS to monitor streamflows and water quality at Lake Maumelle and Lake Winona. USGS streamflow

and monitoring work at the lakes has been ongoing since 1989. Total cost of the contract is $566,699.00, with the

CAW portion of the contract at $378,049.00, actual dollars and $13,350.00, in-kind (staff assists in sample

collection). The total direct cost to CAW in 2020 was $378,049.00 and is unchanged for 2021.

c. 2-Inch Galvanized Water Main Replacements in Strategic Initiative: 3-A-1 Goal: Optimize infrastructure Little Rock (Jim Ferguson, Director of Engineering) performance & increase infrastructure reliability. Staff requests Board approval of a construction contract with J.R. Fox Company in the amount of $724,026.00, to

replace approximately 4,700 linear feet of existing water mains identified as being very problematic and high

maintenance in three separate areas in Little Rock.

d. ArDOT I-30 Crossing Project Water Main Strategic Initiative: 3-A-1 Relocations – Package 2 (Jim Ferguson, Director of Goal: Optimize infrastructure Engineering) performance & increase infrastructure reliability. Staff requests Board approval of a construction contract with Diamond Construction in the amount of $1,949,158.00, to relocate approximately 2,240 linear feet of existing water mains that conflict with proposed construction within the ArDOT I-30 Crossing project.

January 14, 2021 Page 2 of 59

6. DEPARTMENT UPDATES a. Pinnacle Project (Jeremy Sparks, CINO and Pinnacle Project Manager) b. Finance (Cynthia Edwards, Director of Finance)

7. BOARD BRIEFING (Tad Bohannon, CEO)

8. EXECUTIVE SESSION (Chair Kendall) a. Annual Review of CEO

9. ADJOURN (Chair Kendall)

January 14, 2021 Page 3 of 59 Minutes of a Regular Meeting Board of Commissioners Central Arkansas Water

December 10, 2020

The Board of Commissioners of Central Arkansas Water (CAW) convened in a regular meeting at 2:00 p.m. on Thursday, December 10, 2020, via Teams and in the Board Room of the James T. Harvey Administration Building located at 221 East Capitol Avenue, Little Rock, Arkansas.

Via Teleconferencing:

Mr. Anthony Kendall, Chair Mr. Jim McKenzie, Vice Chair Mr. Kevin Newton, Secretary/Treasurer Ms. Carmen Smith, Commissioner Ms. Kandi Hughes, Commissioner Mr. Jay Hartman, Commissioner Dr. Jay Barth, Commissioner

CAW Staff in Attendance:

Mr. Tad Bohannon, Chief Executive Officer Mr. Blake Weindorf, P.E., Chief Operating Officer Mr. Allen Vincent, Director of Information Services Ms. Cynthia Edwards, Director of Finance Mr. Jim Ferguson, P.E., Director of Engineering Mr. Danny Dunn, Director of Distribution Mr. Chris Shahan, Assistant Director of Distribution Ms. Allegra Rightmire, Administrative Assistant Mr. Doug Shackelford, Director of Public Affairs and Communications Ms. Chelsea Boozer, Media Specialist Ms. Mary Dyson, Executive Assistant

CAW Staff via Teleconferencing or Livestream:

Mr. Jeff Mascagni, Chief Financial Officer Mr. David Johnson, General Counsel Ms. Tamika Edwards, Special Advisor to the CEO on Diversity, Equity, Inclusion, & Engagement Ms. Linda Smith, Sustainability Manager Ms. Jane Hurley, Education and Outreach Specialist Mr. Sam Zehtaban, Director of Water Production Mr. Andrew Pownall, P.E., Senior Engineer Mr. Alex Harper, GIS Manager Ms. Samantha Williams-Davis, Communications Specialist & Brand Manager

Also, in Attendance via Teleconferencing or Livestream:

Mr. Jordan Johnson, JPJ Consulting, LLC Mr. Thomas Crowley, P.E., Carollo Engineers Ms. Ruth Bell, League of Women Voters of Pulaski County Ms. Carolyn Shearman, Friends of the Ouachita Trail Ms. Kenetta Ridgell, Little Rock Water Reclamation Authority

January 14, 2021 Page 4 of 59

CALL TO ORDER

Chair Kendall called the meeting to order at 2:00 p.m.

BEHAVIOR OF THE WEEK

Ms. Rightmire gave a short presentation on the HIVIP behavior of the week, “Solve Problems”.

APPROVAL OF BOARD MINUTES

Upon a motion duly made by Commissioner Newton and seconded by Commissioner Barth, the minutes of the November 12, 2020, Regular Meeting were unanimously approved.

OLD BUSINESS

Approval of 2021 Financial Plan

Mr. Mascagni requested Board approval of the 2021 Financial Plan that was presented to the Board in November.

Upon a motion duly made by Commissioner Hughes and seconded by Commissioner McKenzie, after due consideration and discussion, the 2021 Financial Plan was unanimously approved.

NEW BUSINESS

Discussion on Providing Services on Private Property

Mr. Bohannon opened discussion for the Board on the pros and cons of CAW providing water leak detection and other services on private property. Discussion ensued. No action taken.

CONTRACTS/PURCHASES

Software Maintenance for CAW Customer Information System

Upon a motion duly made by Commissioner Barth and seconded by Commissioner Hughes, after due consideration and discussion, an annual software maintenance contract with Systems & Software (S&S) of Colchester, Vermont, in the amount of $347,475.33, to provide support services for the enQuesta Customer Information System (CIS) currently used by CAW, was unanimously approved.

Vehicle Maintenance Contract with Little Rock Water Reclamation Authority (LRWRA)

Upon a motion duly made by Commissioner Hartman and seconded by Commissioner Smith, after due consideration and discussion, a five-year contract with LRWRA to provide fleet maintenance services for all CAW vehicles and equipment at a budgeted cost of $585,000.00, for 2021 fleet maintenance, was unanimously approved.

Annual Contract for Asphalt Surface Repairs

Upon a motion duly made by Commissioner Hughes and seconded by Commissioner Newton, after due consideration and discussion, a one-year contract with Redstone Construction Group to perform asphalt restoration work estimated at $574,125.00, was unanimously approved.

January 14, 2021 Page 5 of 59 Annual Contract for Concrete Surface Repairs

Upon a motion duly made by Commissioner Smith and seconded by Commissioner Barth, after due consideration and discussion, a one-year contract extension with JCON, Inc. to perform concrete restoration work estimated at $228,701.85, was unanimously approved.

Water Main Replacements in Sherwood

Upon a motion duly made by Commissioner Newton and seconded by Commissioner Hughes, after due consideration and discussion, a construction contract with NLS Construction in the amount of $782,020.00, to relocate approximately 4,200 linear feet of existing water mains identified as being very problematic and high maintenance in Sherwood, was unanimously approved.

Water Main Relocation along Rodney Parham Road

Upon a motion duly made by Commissioner Smith and seconded by Commissioner McKenzie, after due consideration and discussion, a construction contract with KAJACS Contractors, Inc. in the amount of $810,000.00, to relocate approximately 4,400 linear feet of existing water mains that conflict with planned road and drainage improvements along N. Rodney Parham Road from Valley Club Circle to Buff Lane (Hinson Road) in Little Rock, was unanimously approved.

ArDOT Water Main Relocation along Hwy. 10 (Cantrell Road) – Change Order No. 1

Upon a motion duly made by Commissioner Hughes and seconded by Commissioner Barth, after due consideration and discussion, Change Order No. 1 with ArDOT in the amount of $230,000.00, to encase water mains with a protective steel encasement pipe to allow CAW access for future maintenance without disturbing the highway improvements along sections of Arkansas State Highway No. 10 (Cantrell Road) from Interstate 430 to near Sam Peck Road in Little Rock, was unanimously approved.

Ozark Point Water Treatment Plant Renovation – Change Order No. 3

Upon a motion duly made by Commissioner Newton and seconded by Commissioner Barth, after due consideration and discussion, Change Order No. 3 to the existing construction contract with Max Foote Construction in the amount of $601,428.00, to address additional work recommended due to changed conditions exposed in various areas of the Ozark Point Water Treatment Plant renovation project, was unanimously approved.

DEPARTMENT UPDATES

Operations

Mr. Weindorf provided an update on the merger with Paron-Owensville.

Finance

Ms. Edwards provided a year-to-date financial update on utility operations.

BOARD BRIEFING

Mr. Bohannon provided an update on several matters to the Board.

January 14, 2021 Page 6 of 59 ADJOURNMENT

Upon a motion duly made by Commissioner Hartman and seconded by Commissioner Smith, the meeting was adjourned at 4:41 p.m.

Kevin Newton, Secretary/Treasurer

January 14, 2021 Page 7 of 59 Ancillary Charges - Nonrecurring Customer Charges

Description Current Charge 2021 Proposed Charge Service Charge $ 20.00 $ 20.00 Collection Visit 25.00 25.00 Non-Pay Turn-on Charge (Next Business Day Service) 40.00 40.00 Bad Check Charge 25.00 25.00 No Contract 55.00 55.00 No Contract - Restore Service 75.00 75.00 Straight Connection 80.00 80.00 Stolen Meter 80.00 80.00 Plugged Service/Couplings 140.00 140.00 Emergency Turn-on (After Hours Service [7PM or later]) 80.00 80.00 Same Day Turn-On Upcharge 40.00 40.00 Lock - Broken or Missing 115.00 115.00 Covered Meter Charge 40.00 40.00 Failure to Report Construction Meter Readings 150.00 150.00 Contracted Maintenance of Private Fire Hydrant (per year) 40.00 40.00 Unauthorized Unmetered Commercial Use of Water (1st offense) 500.00 500.00 Unauthorized Unmetered Commercial Use of Water (2nd & Future offenses) 1,000.00 1,000.00 *New Charges *Flow and Pressure Test (second request) -- 50.00* Requested to be *Residential Leak Detection -- 175.00* *Commercial Leak Detection -- 275.00* effectiveJanuary 14, April 2021 1, 2021 Page 8 of 59 APPROVED BY COMMISSION

DATE

AMT

CENTRAL ARKANSAS WATER BOARD OF COMMISSIONERS AGENDA ITEM

Date: January 14, 2021 Department: Information Services Project #: Captial

Item Title: Virtualization Enhancements/Assessments – VDI Desktops

Budget Amount: $340,000 Estimate: n/a Source of Funds: Rates

Narrative / Description: Please find attached an invoice in the amount of $125,701.66 with Converge One out of Bloomington, Minnesota but have a local office here in Little Rock. To implement “Virtualization Enhancements/Assessments - VDI Desktops”, VDI is in the 2017 Information Technology Master (IS3). This is step one for our Virtual Desktop Environment starting with Virtual Desktops to support remote users as well as our billing partners with the new Cayenta software. We will also increase the Network Storage to accommodate the space needed for storing the Virtual Desktops, each Desktop requires storage space on the server.

Recommendation: Approve payment of invoice to Converge One in the amount of $125,701.66.

Contract Amount: $125,701.66

Additional Comments:

Signature: Allen Vincent

Title: Director of Information Services

January 14, 2021 Page 9 of 59 Date: 1/5/2021 Page #: 1 of 3 Documents #: OP-000454735 SO-000642931 Solution Name: Storage Upgrade Customer: CENTRAL ARKANSAS WATER

Solution Summary Storage Upgrade Customer: CENTRAL ARKANSAS WATER Primary Contact: Jeff Eades Ship To Address: 221 E Capitol Ave Email: [email protected] Little Rock, AR 72202-2413 Phone: 501-377-1274 Bill To Address: PO Box 1789 National Account Manager: Pamela Grace 221 E Capitol Ave Little Rock, AR 72203-1789 Email: [email protected] Customer ID: AOSZCTRL102 Phone: Customer PO:

Solution Summary Current Due Next Invoice Due Remaining Total Project Hardware $112,529.66 One-Time $112,529.66 Professional Services $7,656.00 One-Time $7,656.00 Maintenance Manufacturer Maintenance $5,516.00 Prepaid $5,516.00 Project Subtotal $125,701.66 $125,701.66 Estimated Tax NOT INCLUDED Estimated Freight NOT INCLUDED Project Total $125,701.66 $125,701.66

January 14, 2021 Page 10 of 59 Date: 1/5/2021 Page #: 2 of 3 Documents #: OP-000454735 SO-000642931 Solution Name: Storage Upgrade Customer: CENTRAL ARKANSAS WATER

This Solution Summary summarizes the documents(s) that are attached hereto and such documents are incorporated herein by reference (collectively, this “Order”). Customer's signature on this Order (or Customer's issuance of a purchase order in connection with this Order) shall represent Customer's agreement with each document in this Order and acknowledgement that such attached document(s) are represented accurately by this Solution Summary.

Unless otherwise specified in this Order, this Order shall be subject to the following terms and conditions (the “Agreement”): (i) the Master Sales Agreement or other applicable master agreement in effect as of the date hereof between ConvergeOne, Inc. and/or its subsidiaries and affiliates (collectively, "C1" or "ConvergeOne" or "Seller") and Customer; or (ii) if no such master agreement is currently in place between C1 and Customer, the Online General Terms and Conditions currently found on the internet at: https://www.convergeone.com/online-general-terms-and-conditions/ . If Customer’s Agreement is a master agreement entered into with one of ConvergeOne, Inc.'s predecessors, affiliates and/or subsidiaries ("Legacy Master Agreement"), the terms and conditions of such Legacy Master Agreement shall apply to this Order, subject to any modifications, located at: https://www.convergeone.com/online-general-terms-and- conditions/ . In the event of a conflict between the terms and conditions in the Agreement and this Order, the order of precedence shall be as follows: (i) this Order (with the most recent and specific document controlling if there are conflicts between the Solution Summary and any applicable supporting document(s) incorporated into this Order), (ii) Attachment A to the Agreement (if applicable), and (iii) the main body of the Agreement.

This Order may include the sale of any of the following to Customer: (a) any hardware, third party software, and/or Seller software (collectively, “Products”); (b) any installation services, professional services, and/or third party provided support services that are generally associated with the Products and sold to customers by Seller (collectively, “Professional Services”); (c) any Seller-provided vendor management services, software release management services, remote monitoring services and/or, troubleshooting services (collectively, “Managed Services”); and/or (d) any Seller-provided maintenance services ordered by Customer to maintain and service Supported Products or Supported Systems at Supported Sites to ensure that they operate in conformance with their respective documentation and specifications (collectively, “Maintenance Services”). For ease of reference only, Professional Services, Managed Services and Maintenance Services may be referred to collectively as “Services.” Unless otherwise defined herein, capitalized terms used herein will have the same meanings as set forth in the Agreement. Products and/or Services not specifically itemized are not provided hereunder. This Order will be valid for a period of thirty (30) days following the date hereof. Thereafter, this Order will no longer be of any force and effect.

This Order is a configured order and/or contains software.

ACCEPTED BY:

BUYER: DATE: SELLER: DATE:

TITLE: TITLE:

Solution Quote

Description Public Sector Term Qty Unit List Price Extended List % Disc Unit Price Extended Price Contract Production Array

January 14, 2021 Page 11 of 59 Date: 1/5/2021 Page #: 3 of 3 Documents #: OP-000454735 SO-000642931 Solution Name: Storage Upgrade Customer: CENTRAL ARKANSAS WATER

Solution Quote

Description Public Sector Term Qty Unit List Price Extended List % Disc Unit Price Extended Price Contract UPGRADE FLEX - ADD SS-DFM-SHELF Pure MNWNC-125 SP-16 1 $20,000.00 $20,000.00 61.90 % $7,619.05 $7,619.05 Storage Shelf DFM Empty Shelf Upgrade Flex -0019 4600036156 Add, SH0 to SH1, connect to X M TO M OR X UPGRADE SERVICES MNWNC-125 SP-16 1 $4,400.00 $4,400.00 13.00 % $3,828.00 $3,828.00 -0019 4600036156 15TB-DFM X10R2 to X20R3 1MO,ADV,GOLD MNWNC-125 SP-16 7 $453.00 $3,171.00 13.02 % $394.00 $2,758.00 15TB-DFM X10R2 to X20R3 1 Month Evergreen -0019 4600036156 Gold Subscription, NBD 15TB-DFM X10R2 to X20R3-FC-NO-SS-FFUPG- MNWNC-125 SP-16 1 $126,175.00 $126,175.00 61.45 % $48,645.78 $48,645.78 SMEZZ 15/0 Pure Storage FlashArray 15TB -0019 4600036156 DFM Production Array Subtotal: $153,746.00 $62,850.83 Disaster Recovery Array 15TB-DFM X10R2 to X20R3 1MO,ADV,GOLD MNWNC-125 SP-16 7 $453.00 $3,171.00 13.02 % $394.00 $2,758.00 15TB-DFM X10R2 to X20R3 1 Month Evergreen -0019 4600036156 Gold Subscription, NBD UPGRADE FLEX - ADD SS-DFM-SHELF Pure MNWNC-125 SP-16 1 $20,000.00 $20,000.00 61.90 % $7,619.05 $7,619.05 Storage Shelf DFM Empty Shelf Upgrade Flex -0019 4600036156 Add, SH0 to SH1, connect to X M TO M OR X UPGRADE SERVICES MNWNC-125 SP-16 1 $4,400.00 $4,400.00 13.00 % $3,828.00 $3,828.00 -0019 4600036156 15TB-DFM X10R2 to X20R3-FC-NO-SS-FFUPG- MNWNC-125 SP-16 1 $126,175.00 $126,175.00 61.45 % $48,645.78 $48,645.78 SMEZZ 15/0 Pure Storage FlashArray 15TB -0019 4600036156 DFM Disaster Recovery Array Subtotal: $153,746.00 $62,850.83 Total: $307,492.00 $120,973.66 $125,701.66

January 14, 2021 Page 12 of 59 APPROVED BY COMMISSION

DATE

AMT

CENTRAL ARKANSAS WATER BOARD OF COMMISSIONERS AGENDA ITEM

Date: January 14, 2021 Department: Water Resources Project ID#: n/a

Item Title: 2021 USGS Environmental Sensing Platform, Streamflow, and Water Quality Work Plans

Budget Amount: $378,049 Estimate: $378,049 Source of Funds: Rates

Narrative / Description:

This Item is for the renewal and modification of the USGS streamflow and water quality monitoring work plans that have been ongoing since 1989. Including USGS and CAW in-kind contributions, the total cost of the 2021 Lake Winona and Lake Maumelle monitoring plans is $566,699.00; CAW’s direct cost is $378,049.00. The lake and stream monitoring work is divided into the following three separate components.

Description Overall Cost CAW Share Streamflow Gauging Stations 153,851.00 153,851.00 Environmental Sensing Platform 50,900.00 25,900.00 Water Quality Sampling and Analyses 361,948.00 198,298.00 $566,699.00 $378,049.00 Total CAW Direct Costs $378,049.00

CAW pays 100% of the cost of streamflow monitoring. USGS directly contributes $25,000.00, to the Environmental Sensing Platform at Lake Maumelle. USGS directly contributes $150,300.00, to water quality monitoring and credits CAW for $13,350.00, of in-kind labor associated with that item.

Recommendation:

Staff recommends renewing USGS monitoring work plans.

Bid Amount: $378,049.00

Additional Comments:

The total direct cost to CAW in 2020 was $378,049.00. The cost of the USGS monitoring work plans is unchanged for 2021.

Signature: Blake Weindorf

Title: Chief Operating Officer

January 14, 2021 Page 13 of 59 APPROVED BY COMMISSION

DATE

AMT CENTRAL ARKANSAS WATER BOARD OF COMMISSIONERS AGENDA ITEM

Date: January 14, 2021 Department: Engineering Project ID#: 5113

Item Title: 2-inch Galvanized Water Main Replacements – Little Rock 2021

Budget Amount: $825,000 Estimate: $825,000 Source of Funds: BONDS-2020C

Narrative / Description:

This project involves replacing approximately 4,700 feet of existing 2-inch galvanized water main with approximately 1,700 feet of 6-inch ductile iron water main and approximately 3,000 feet of 3- inch PVC water main. The 2-inch galvanized water main to be replaced was identified by CAW Distribution Department and the CAW asset management program as being very problematic, with high rates of leaks and breaks. This project involves three separate areas in Little Rock: 1) a few blocks west of the Ozark Treatment Facility, 2) near the intersection of S. Mississippi Street and W. Markham Street, and 3) W. Markham Street just west of John Barrow Road. Due to the proximity of the work to some large trees, there is a special bid item for boring 6-inch mains under and across the drip lines of large trees. Some of the work will take place near CAW raw water lines. There are special notes on the drawings and contract documents to make the contractor aware of the situation. In the project, two 2-inch water mains are being replaced with a 6-inch pipe to enhance fire flows and provide for the installation of two additional fire hydrants.

Bids were opened on January 6, 2021, with J.R. Fox Company, Little Rock, Arkansas, submitting the low bid of $724,026.00. Four other bids were received. The bid results and location map are attached.

Recommendation:

Approve a construction contract with J.R. Fox Company in the amount of $724,026.00.

Contract Amount: $724,026.00

Additional Comments:

J.R. Fox Company has completed several capital projects for CAW, most recently a water main replacement project in Pulaski Heights. Their work has been satisfactory.

Signature: Jim Ferguson

Title: Director of Engineering

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BID OPENING

2" GALVANIZED WATER MAIN REPLACEMENTS - LITTLE ROCK 2021

CAW PROJECT NO. 5113, JOB NO. 08775A

OPEN JANUARY 6, 2021, 10:00 AM

APPARENT LOW BIDDER: J.R. Fox Company

BIDDER TOTAL BID 1. J.R. Fox Company $724,026.00 2. Garrett Excavating $840,509.72 3. Cisneros Family Construction $847,229.00 4. Diamond Construction $864,475.00 5. NLS Construction $913,875.00 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. CONTRACTOR'S AVERAGE $838,022.94 17. ENGINEERS ESTIMATE $825,000

January 14, 2021 Page 16 of 59 APPROVED BY COMMISSION

DATE

AMT CENTRAL ARKANSAS WATER BOARD OF COMMISSIONERS AGENDA ITEM

Date: January 14, 2021 Department: Engineering Project ID#: 4512 PKG 2

Item Title: I-30 Crossing Project - Water Main Relocations – Package 2

*Budget Amount: $300,000 *Estimate: $1,743,000 Source of Funds: 2018B Bond / ArDOT

Narrative / Description:

This project is “Package 2” out of possible four packages of water main relocations required by the I-30 Crossing project, the Arkansas Department of Transportation (ArDOT) project to widen and improve I-30 through Little Rock and North Little Rock. The relocations are required due to existing water mains conflicting with proposed construction within the I-30 Crossing project. “Package 1” project was previously bid and that work (consisting mostly of 8-inch water main) was completed in October 2020, at a construction cost of $93,855.00. ArDOT is reimbursing CAW approximately $79,000 of that construction cost. “Package 2” involves the installation of the following approximate lengths of ductile iron water main: 1,200 feet of 20-inch, 400 feet of 16-inch, 200 feet of 12-inch, and 440 feet of 8-inch. The “Package 2” work also involves two large steel encasement pipes that will be bored under and across I-30. One encasement will be 36-inches in diameter and encase a new 20-inch water main and the other encasement will be 30-inches in diameter and encase a new 16-inch water main. Portions of “Package 2” work have completion dates that were directed by ArDOT’s design-build contractor, Kiewit-Massman Company (KMC). These completion dates were incorporated into the bid documents. CAW will attend KMC’s project status meetings and provide project oversight.

*Approximately 96.5% of the bid amount will be reimbursed to CAW from ArDOT. The 3.5% non-reimbursed amount will be approximately $68,000.00.

Bids were opened on January 5, 2021, with Diamond Construction, North Little Rock, Arkansas, submitting the low bid of $1,949,158.00. Three other bids were received.

Recommendation:

Approve a construction contract with Diamond Construction in the amount of $1,949,158.00.

Contract Amount: $1,949,158.00

Additional Comments:

Diamond Construction has completed numerous capital projects for CAW. Diamond Construction recently completed the I-30 Crossing “Package 1” work and is currently the contractor for the “2- inch Galvanized Main Replacements – North Little Rock 2021” project. Their work has been satisfactory.

Signature: Jim Ferguson

Title: Director of Engineering

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S STATE ST S STATE ST S SPRING ST S SPRING ST (PROJECT NO. 4512 PKG 2) CRISPCRISP DRDR GEYERST WW 17TH17TH STST EE 16TH16TH STST GEYERST INSTALLATION OF DUCTILE IRON WATER MAINS - APPROXIMATELY: BARBER ST

HANGERST WW 18TH18TH STST 1,190 L.F. OF 20-INCH, 404 L.F OF 16-INCH, 227 L.F. OF 12-INCH,HANGERST AND EE 15TH15TH STST ± EE 17TH17TH STST January 14, 2021 PARK LN E 16TH ST PARK LN E 16TH ST

WRIGHT AVE BRAGGST WRIGHT AVE 551 L.F. OF 8-INCH (AREAS OFBRAGGST WORK SHOWN IN RED) EE 16TH16TH STST Page 18 of 59

BID OPENING

30 CROSSING PROJECT WATER MAIN RELOCATIONS - PACKAGE 2

CAW PROJECT NO. 4512 PKG 2, KMC NO. 104360

OPEN 10:00 AM, JANUARY 5, 2021, 10:00 AM

APPARENT LOW BIDDER: Diamond Construction

BIDDER TOTAL BID 1. Diamond Construction $1,949,158.00 2. BELT Construction $2,296,160.00 3. J.R. Fox Company $2,319,098.00 4. NLS Construction $2,611,490.00 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. CONTRACTOR'S AVERAGE $2,293,976.50 17. ENGINEERS ESTIMATE $1,743,000

January 14, 2021 Page 19 of 59 Climatological Report January 14, 2021

1. Lake Levels Lake Winona: -3.9 feet Lake Maumelle: -1.6 feet

2. Monthly Rainfall

Report Period 2020 Average Departure from Normal December 4.77” 4.97” -0.20” YTD 60.04” 49.75” +10.29”

January 14, 2021 Page 20 of 59

Fire Index – Driven by KBDI Keetch-Byram Drought Index (KBDI) is an index used to determining forest fire potential. The drought index is based on a daily water balance, where a drought factor is balanced with precipitation and soil moisture (assumed to have a maximum storage capacity of 8-inches) and is expressed in hundredths of an inch of soil moisture depletion. The drought index ranges from 0 to 800, where a drought index of 0 represents no moisture depletion, and an index of 800 represents absolutely dry conditions. Presently, this index is derived from ground-based estimates of temperature and precipitation derived from weather stations and interpolated manually by experts at the Arkansas Forestry Commission (AFC) for counties across the state.

Lake Winona – AFC District 5 Lake Maumelle – AFC District 7

Watershed Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec Maumelle 0 10 4 26 82 247 594 409 365 243 207 0 Winona 2 25 5 20 86 25 461 327 115 11 158 46

As noted by the KBDI numbers above, there is a LOW fire danger in both the Winona and Maumelle watersheds.

Fire Danger Status As of December 31, 2020, the wildfire danger was low statewide, and no burn bans were posted for either of CAWs watersheds.

Drought Monitor Following is the current drought map for the state of Arkansas.

January 14, 2021 Page 21 of 59

Summary of Drought for Arkansas – Moderate drought (D1) conditions exist from southwest into central Arkansas.

Continental US Drought conditions as of 12/29/2020 Across the country, moderate to exceptional drought (D1 to D4) conditions continued from the western into the central United States (including parts of Arkansas). There was also a moderate drought (D1) in portions of the northeast.

January 14, 2021 Page 22 of 59 3. Month Precipitation & Temperature Outlook Predictions Current models predict that precipitation will be near normal and there is a 40% chance that temperatures will be above normal through January, February, and March 2021 for central Arkansas.

We are trending toward a weak to moderate La Niña, meaning that the water is cooling along the equator in the Pacific Ocean. When this happens, there is a tendency for less than usual precipitation across the southern United States during the winter. Should this happen, drought may expand and worsen locally.

January 14, 2021 Page 23 of 59 Watershed End of Month Report

Staff Conducted Watershed Inspections. These inspections are driven by projects and/or response-driven events.

# Inspections Watershed: Focus: (days): Maumelle 4 General Patrol/ Park Maintenance Waterview Ditch & Exxon Mobil Pipeline 4 Watershed visits/events with outside groups Lands inspected for purchase/easement 4 Culvert Assessments 5 Weekend Inspection (BHB Trail Building 12/12) Boat Patrol 4 Work/Visits with Outside Groups or Contractors

Winona 2 General Inspections 5 Boat Patrol Other Total 28

Event Number (units) Acres Mowed Acres Brush Hogged 10 Miles of Road Maintained 4 mi Acres of Invasive Species Control 1 Acres of Prescribed Burns 285 Acres prepped for tree planting Fence Repair .25 mi Restricted Use Permits Issued

Field Staff miles driven this month: 4,021 (1 truck in shop)

Watershed Operational Update: In December, Staff collected monthly lake samples that are delivered to CAW’s laboratory for routine analysis; hosted a Volunteer Trail Building Day with the Ozark Society at Bufflehead Bay (39 total participants) and Distribution assisted with demoing the old rock house at that site; Assessed the pipeline crossing on Patterson Branch with the AGFC Stream Team; joined partners in calls regarding the Healthy Watersheds Consortium project; conducted 285 acres of prescribed burns on 3 units and conducted post-burn assessments; worked to get the Higginbotham Conservation Easement under contract and ready for closing; assisted Communications with a virtual career fair; removed remaining test plots of the Mountain Bike Impact Study; Conducted an Ecological Inventory at Winona areas of interest (near and below the dam) with the ANHC; met with contractors about upcoming Farkleberry Unit ecological thinning; began SARP Protocol Culvert Assessments in the Lake Maumelle Watershed (12 sites total); Distribution also assisted with approximately 1 acre of invasive species removal while conducting training on the new mulcher.

January 14, 2021 Page 24 of 59 Water Production Department January 14, 2021

December Total Consumption Ozark Treatment Plant:  Contractors continue working on new roof, painting filter gallery, 2020 2019 control room, laboratory and break room.  New transformer is on site and ready to be install. 1.59 BG 1.52 BG  Electrical contractor completed work on basins’ electric building. Wilson Treatment Plant: YTD to Date Consumption  Basin #2 taken out of service for annual cleaning and put back in service. 2020 2019  Staff is working with Hazen/Hawkins-Weir for condition assessment of 21.20 BG 21.77 BG basins.  Increased filter runtime to 108 hours for better efficiency. RainFall Paron Treatment Plant:  Installed mixers in tanks 1, 2, and 4. December YTD  Communication poles have been set up at the plant and pump stations 1 and 3. 4.8” 60.0” Lake Maumelle and Lake Winona Pump Stations:  Performed dam inspections, vegetation management, piezometer Lake Update readings, cranes and generators exercise.  Lake Winona house renovation is complete and staff did the final Lake Winona 5.2 feet below spillway inspection. Distribution System: Lake Maumelle 2.0 feet below spillway January 14, 2021  I-430 river crossing was isolated for main relocationPage 25 andof 59 put back in service. Average/Peak Monthly Production

December Monthly Production

Avg Day Peak Day Rain 56.0 12

55.0 10.32 54.7 10 54.0 December 53.1 53.1 52.9 53.0 52.7 Previous 10 Year 7.73 8

52.0 Inches , Avg. Day 51.2 Consumption: 51.0 6 4.77 4.39 Rainfall 47.5 MGD 50.0 49.5

Million GallonsMillion 49.0 48.9 49.0 4 49.0

48.0 2 47.0 1.62 46.0 0 2016 2017 2018 2019 2020 January 14, 2021 Page 26 of 59 Laboratory Analysis

250 Bacteriological Demand Monitoring

200 WQ Concern Main Break

150 Tie-In Tank and Station Legiolert

100 ATP New Main Investigative

50 LSL Compliance Enhanced Dist.

0 January 14, 2021 Jan Feb Mar Apr May Jun Jul Aug Sep Oct NOV DEC Page 27 of 59 12 Month Monitoring

2020 Type Jan Feb Mar Apr May Jun Jul Aug Sep Oct NOV DEC WQ Complaint 5 4 1 1 2 3 3 7 2 4 1 2 Main Break 26 30 28 36 42 31 32 37 42 31 30 45 Tie-In 7 3 2 12 9 5 10 4 4 6 2 1 Tanks/Stations 59 47 44 51 35 42 45 47 36 60 60 57 Legiolert 0 0 0 23 23 23 23 23 23 23 3 5 ATP 3 3 3 23 23 23 23 23 23 23 3 2 New Main 60 27 90 58 63 70 64 46 30 81 81 38 Investigative 2 6 8 12 6 6 4 4 4 2 0 0 LSL 1 1 1 0 0 0 2 2 5 6 4 5 Compliance 198 198 198 198 219 203 200 198 198 204 207 195 Enhanced Dist. 0 0 0 23 23 23 23 23 23 23 3 0

Total 361 319 375 437 445 429 429 414 390 January463 14, 2021394 350 Page 28 of 59 Water Quality Sampling

 Total Coliform Rule Sampling ❑ December Customer Concern Summary:  # Samples collected CAW 195 ❑ Total # calls received 23  # Total Coliform Positive samples CAW 0 ❑ # Samples collected 2  # Resamples collected CAW 0  # Samples collected Wye 3 ❑ # Positive samples 0  # Total Coliform Positive samples Wye 0 ❑ Customer Concern Samples by Category  # Samples collected Paron 3 ❑ Health 1  # Total Coliform Positive samples Paron 0 ❑ Lead ❑ Particles/biofilm  New Main Sampling ❑ Discoloration  9 Projects ❑ Taste/odor 1  38 Samples collected ❑ Chlorine  Disinfection By-Product Sampling ❑ Other/general inquiry  # Sites monitored CAW 14  # Sites monitored Wye 3 ❑ Special Sampling  # Sites monitored Paron 7 ❑ 2 Enhanced distribution system monitoring ❑ 6 LSL replacement samples,January 1 site 14, 2021 complete Page 29 of 59 Distribution System Chlorine Residuals

Partnership for Safe Water Goal CAW Internal Goal

January 14, 2021 Page 30 of 59 Distribution System THM Quarterly Values

January 14, 2021 Page 31 of 59 Distribution System HAA Quarterly Values

January 14, 2021 Page 32 of 59

Financial Highlights for November 30, 2020

 Revenues for the month ending November 30, 2020 were $584K under budget.

Total Operating Revenue $8,000,000 $7,000,000 $6,000,000 $5,000,000 $4,000,000 Actual $3,000,000 Budget $2,000,000 $1,000,000 $‐

 Year‐to‐date revenues through November 30, 2020 were $4.6M under budgeted projections.

Total Operating Revenue Comparison Year to Date ‐ Actual vs Budget $70,000,000 $60,000,000 $50,000,000

$40,000,000 Actual $30,000,000 Budget $20,000,000 $10,000,000 $‐

January 14, 2021 Page 33 of 59

 O&M expenses were $211K or 4% under budget for the month of November 2020.

Total Expenses ‐ Actual vs Budget $5,400,000

$5,200,000

$5,000,000

$4,800,000 Actual

$4,600,000 Budget $4,400,000

$4,200,000

$4,000,000

 O&M expenses were $2.6M or 5% under budget for year‐to‐date through November 2020. The majority of the favorable variance can be found in the following natural classifications: Labor and Benefits ‐ $1.4M, Materials, Supplies, and Maintenance ‐ $1.1M, Contract Services ‐ $317K, Chemicals ‐ $262K, and Depreciation ‐ $140K with offsetting unfavorable variances in Utilities ‐ $476K.

Total Expenses Year to Date ‐ Actual vs Budget $60,000,000

$50,000,000

$40,000,000

$30,000,000 Actual $20,000,000 Budget $10,000,000

$‐

January 14, 2021 Page 34 of 59

Expenses Year to Date by Department ‐ Actual vs Budget $16,000,000

$14,000,000

$12,000,000

$10,000,000

$8,000,000

$6,000,000 2020 Actual $4,000,000 2020 Budget $2,000,000

$‐

 Year‐to‐date Charges to Capital from Rates are running 84% of budget through November 30, 2020.

Capital Charges‐Actual vs Budget $14,000,000 $12,000,000 $10,000,000 $8,000,000 2020 YTD Actual $6,000,000 2020 YTD Budget $4,000,000 $2,000,000 $0 Rates YTD November 2020

January 14, 2021 Page 35 of 59 CAW Financial Metrics

2019 2020 Goal 1 Current Ratio 2.33 2.27 >1.50 2 Quick Ratio 2.21 2.15 >1.25 3 Debt Utilization 31% 38% <39%

Financial ratios are used to analyze relationships between different pieces of financial information. Ratio analyses can present information about an entity's operating performance and financial position. Short-term liquidity can be demonstrated using the Current Ratio and Quick Ratio.

1 The Current Ratio is calculated by dividing Current Assets by Current Liabilities. This ratio means for every $1.00 in current liabilities, CAW has $2.27 in current assets.

2 The Quick Ratio is similar to the Current Ratio but excludes inventory because inventory is normally the least liquid current asset. When excluding inventory for the period ending November 30, 2020, the Quick Ratio was 2.15.

3 The Debt Utilization percentage is calculated by dividing total Liabilities by total Assets. This financial metric measures the extent to which a company is using debt to finance operations and capital expenditures. A ratio of 38% means that for every dollar of assets, 38 cents is being financed with debt. A 2017 AWWA Benchmarking Study showed the national average to be 39%.

January 14, 2021 Page 36 of 59 Engineering Highlights January 14, 2021 ❖ 2021 CURRENT

• The Engineering Department currently has 22 capital improvement projects in design and 23 projects under construction (23 and 17 last month).

• The Engineering Department currently has 67 developer-initiated improvement / extension projects under review and 47 projects under construction (68 and 47 last month). • SERVICE METER INSTALLATIONS TO DATE (YTD) AS OF NOVEMBER 30, 2011 THRU 2020 2500 2107 2000 1366 1375 1366 1316 1500 1100 1101 1138 1163 1206 1000 METERS METERS 500 INSTALLED INSTALLED

AS OF NOV 30 OF NOV AS 0 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 YEAR

SERVICE METER INSTALLATIONS YEARLY TOTALS (END OF YEAR) 2500 2000 2158 1686 1500 1450 1442 1233 1277 1434 1281 1000 1144 1187 1205 500 0 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 YEAR 1) Year 2013 includes 563 new accounts in the Wye Mountain service area 2) Year 2016 commenced addition of new accounts in City of Maumelle

❖ PROJECT HIGHLIGHT - this month ….

• Lake Winona Caretaker’s Cottage Remodel

The October 2020 PROJECT HIGHLIGHT previously provided a mid-construction update of this project. Now that all construction is compete, a final update is presented. This project began in late 2019, when the architectural firm of Yeary-Lindsey Architects (Little Rock, Arkansas) was engaged to prepare construction plans and specifications for remodeling/rehabilitation of the semi-historic 82-year-old Lake Winona caretaker’s cottage. The cottage was constructed concurrent with the construction of the Lake Winona dam and appurtenances completed in 1938/1939. After remodeling plans were completed and approved, the project was advertised for bid in May 2020, and bids were opened on June 2, 2020. The low bid received was from Jones Construction (Hot Springs, Arkansas) in the amount of $312,000.00. Jones Construction’s references were good and included restoration work on other historic properties and structures. Jones Construction was awarded a construction contract to perform this project in the June 2020, commission meeting. Jones Construction began work on the cottage in late June and officially completed all work by late December 2020. Four small change orders were necessary during the project construction that totaled $11,014.00. The final construction cost of the cottage remodeling was $323,014.00. Jones Construction did an excellent job on the cottage remodeling and we are quite pleased with the result. The cottage is scheduled to be

January 14, 2021 Page 37 of 59 occupied by the contracted lessor in mid-January 2021. The lessor is an officer with the Arkansas Game and Fish Commission. In addition to leasing the cottage, the lessor/officer is tasked with providing a security presence at the lake.

January 14, 2021 Page 38 of 59

January 14, 2021 Page 39 of 59

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 57 main breaks in Dec. – 11 galv. Dec. Main Break Summary:  Last Dec.: 45 breaks – 10 galv.  1 – 2” CI

 11 – 2” Galv.  2020 YE – 518 2019 YE – 512  1 – 2” CI  Galvanize YE: 175 - 2020 156 – 2019, 182 – 2018, 173 - 2017, 201 – 2016,  8 – 2” PVC (2 BBC)  1 – 2” Yelomine (BBC) 418 Spon. Breaks 2020 vs. 419 in 2019  15 – 6” CI  2 – 6” PVC (2 BBC)  Planned / Unplanned Shutdowns  1 – 6” AC

 13 planned effecting 221 customers  11 – 8” CI

 2 unplanned effecting 114 customers  2 – 8” AC

 3 -12” AC  42 shutdowns not required  1 – 12” DI 2020 YE Planned / Unplanned  1 -12” CI ❑ 193 planned effecting 3053 ❑ 42 unplanned effecting 988

❑ 277 shutdowns not required January 14, 2021 Page 42 of 59 Main Break Comparison

70

60 4 5 1 50 6 2 2 2 27 11 3 3 3 7 4 4 28 4 7 25 3 40 6 1 5 7 2 18 4 10 1 14 20 6 8 14 10 12 8 11 19 30 2 19 21 14 2 2 12 13 2 5 14 18 6 5 2 10 8 11 11 2 15 20 13 8 12 7 6 2 18 11 0 5 3 1 1 Number of Main Breaks Mainof Number 15 1 0 4 10 1 2 14 1 1 4 1 6 1 7 1 3 1 20 20 10 2 16 1 17 1 18 17 17 17 15 14 16 15 14 12 12 11 3 13 11 7 9 8 10 10 5 0 July '19 July '20 Apr. '19 Apr. '20 Apr. May '19 May '20 Jan. Jan. '19 Jan. '20 Feb. '19Feb. '20Feb. '19 Mar. Mar. '20 Sept Sept '19 Sept '20 '19 Nov. '20 Nov. '19 Dec. '20 Dec. June '19 June '20 August '19 August '20 August October '19 October '20 Galv. AC PVC CIP DIP January 14, 2021 Page 43 of 59 Spontaneous Breaks on Galvanize

350

300

250 258 246 246 233 200 221 196 164 234 168 167 169 150 187 178 151 163 133 152 138 100 127 119

50

0 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Spontaneous Breaks per 100 miles of Galvanize Pipe Spontaneous Breaks and Leaks for Galvanize January 14, 2021 Page 44 of 59 Main Breaks per 100 Miles of Pipe

35

AWWA Median: 33.6 30 25.9 25 23.3 22.3 23 20.8 20.5 20 18.4 19.6 16.5 15.7

15 AWWA Top Quartile: 15.6 10

5

0 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Breaks per 100 Miles of Pipe-Spontaneous Only January 14, 2021 Page 45 of 59 2020 YTD Breaks by Material

180 175 160 140 138 141 150 120 100 80 60 53 65 62 40 30 27 34 18 54 27 12 15 20 11 23 7 2 3 0 Galv. Asbestos Cement PVC Plastic Cast Iron Ductile Iron (119 Miles) (54 Miles) (748 Miles) (797 Miles) (894 Miles)

Weighted Age of Pipe Material Total Number of Breaks 2020 YTD Number of Breaks by Contractor Spontaneous Breaks per 100 Miles January 14, 2021 Page 46 of 59 Spontaneous Breaks Per 100 Miles of Pipe

138 140 134 128 124 120

100

80

60

40 49 31 30 20 25 27 20 18 20 18 12 15 3 2 14 3 3 0 2017 2018 2019 2020

Galvanize Asbestos Cement PVC Cast Iron Ductile Iron 119 Miles 54 Miles 748 Miles 797 Miles 894 Miles

January 14, 2021 Page 47 of 59 Planned vs. Unplanned Outage

60 2

6 50 1 13 2 2

40 12 18 7 7 18 3 30 23 2 13 10 5 11 2 20 11 42 34 11 32 11 Number of Breaks Repaired 2 11 25 10 18 18 20 19 12 11 9 8 0 Jan Feb. Mar. Apr. May June July August Sept. Oct. Nov. Dec.

Repaired without Disruption Planned Unplanned January 14, 2021 Page 48 of 59 Customer Outages

450

400

350 209 26 300 21 104 114 250 81 197

200 126 46 13 49 296 81 150 276 230 221 100 195 214

Number of Customers Affected Customers of Number 154 160 141 127 50 114 100

0 Jan. Feb. Mar. Apr. May June July August Sept. Oct. Nov. Dec.

Planned Unplanned

January 14, 2021 Page 49 of 59 UNACCOUNTED FOR WATER (12-month running average)

10.84% as of Nov., 2020 18%

Arkansas Department of Health Unaccounted for Water Action Level = 15% 15%

AWWA 2006 Benchmark Median Unaccounted for Water = 9.5% 12%

9%

6%

3%

0% DEC JAN FEB MAR APR MAY JUNE JULY AUG SEP OCT NOV January 14, 2021 Real Losses Unaccounted for Water Page 50 of 59 Distribution Department

Dec. – New Services Dec. – Work Orders

1” Services:  Distribution – 598 YE – 8,880  2020 – 79 2019 – 49  Maint. Staff – 260 YE – 3,133  YE – 730 YE – 564  Field Reps – 8,262 YE – 104,863 1” Stubs:  2020 – 28 2019 – 11 Dec. TOTAL – 9,120 2020 YE – 116,876  YE – 276 YE – 230 Bullheads:  2020 – 18 2019 – 11 Meter Change-Out Program:  YE – 207 YE – 197 CAW Dec. – 791 | YTD – 8,615 Dec. – Replaced Services: Un-locatable Valves:  2020 – 33 2019 – 38 YTD - 502 YTD - 608  Dec. – 10 | YTD – 390  Remaining: >12”=5|4”-10”=159|<3”=349

January 14, 2021 Page 51 of 59 ACTIVE ENGINEERING PROJECTS lanuary 06, 2027

CHANGE PROJ CONTRACT CONST CONTRACT ORDER PAID TO AMOUNT PERCENT NO. PROJECT/CONTRACTOR DATE START AMOUNT AMOUNT DATE REMAINING COMPTETE REMARKS

5OO1 2" GALV MAIN REPLACEMENTS - W, 51, W. 52, 72/18/2020 12/L8/2020 s784,000.00 so.oo s107,837.S8 $676,762.12 13.7s% L/4/2r - REPLACE 6,300 L.F. OF 2" GA MArN ALONG W. 37, W. s1, W. s2, CRUTCHER, W. 37, NONA - NLR - 2021 CRUTCHER, AND NONA IN NORTH LITTLE ROCK. UNDER CONSTRUCTION - 13% coMPLETE (TW). DIAMOND CONSTRUCTION CO

4702 CANTRELL RD t- 430 WEST TO PLEASANT RTDGE / 7/24/2O2O 7/2s/2020 52,394,s93.s7 s0.oo s0.00 52,3e4,ss3.s7 O.OO% SEE DIARY FOR CURRENT PROGRESS ON PROJECT. PULASKT HETGHTS 12" MAtN RELOCATTON / 2019 T2/T7/20 NEW SECTION OF 30.'MAIN IS IN-SERVICE. CONTRACTOR CURRENTLY woRKrNG ON THE RESr OF THE PROJECT. (CG) UNKNOWN

4909 CLR 2019 - GEYER SPRINGS RD, GAMBLE RD, & s/26/2O20 6/r/2020 s604,026.00 s82,686.62 S688,98s.ss $2,272.931 100.33% 1/s/21 FrNAL TWO CUT AND PLUGS SCHEDULED FOR THrS WEEK. PROJECT RESERVOIR RD.8'' & 12'' RELOCATIONS 99.5% COMPLETE.

J.R. FOX COMPANY, INC,

4994 HEIGHTS SERVICE LINE RELOCATIONS FROM REAR s/r3/2020 s/28/202O 5s94,728.L6 533,702.17 5437,8rr.66 5190,518.67 69.67% T/4/27 . RELOCATE SERVICE LINES FROM REAR ALLEYS TO NEW METERS ON ALLEYSTO STREET FRONTAGE - PHASE 2.2020 STREET FRONTAGE - N. MONROE, N. SPRUCE, SHADOW LN, AREA IN THE HEIGHTS. ALL SERVICE LINES TRANSFERRED AND WORKING ON FINAL PAY CISNFROS FAMI LY CONSTRUCTION REQUEST (TW).

451"2 I-30 WIDENING - 30 CROSSING WATER MAIN 8/6/2020 9/8/2020 s89,49s.00 s4,1s0.00 s0.00 se3,64s.00 o.oo% L/4/21. - BrD OPENTNG FOR PH. 2 WORK tS 1./s/21.. PHASE L RELOCATTON RELOCATTONS (NOT BRTDGE ATTACHMENT RTVER WORK ON COLLINS ST. COMPLETE, DISTRIBUTION PACK SUBMITTED FOR 2-12'' aPncc.rNrcl CUT AND PLUGS ON LOCUST AND CYPRESS IN NLR. CONTRACT AMOUNT DIAMOND CONSTRUCTION CO sHowN FoR PH. 1ONLY. (CR).

4793 LITTLE ROCK 2-INCH GALVANIZED MAIN s/L3/2020 6/8/2020 5s7s,784.9s so.oo s471,403.0s ss04,381.90 4837% t/4/27 - LR 2" GA MA|N REPLACEMENTS - 7,4OO L.F. - TW|N LAKES AREA OF LR - REPLACEMENTS - TWIN LAKES - 2O2O WILSON RD,, PERRY RD., AND NICHOLS RD. UNDER CONSTRUCTION - 65% .SMITH COMPLETE, NEW MAIN ON NICHOLS RD. IN SERVICE. NEW MAIN INSTALLED UNDERGROUND oN wrLSoN RD. WORKTNG ON pERRy ST. (TW).

4687 OZARK POINT WTP IMPROVEMENTS - PHASE 2 7 /29/2019 8/ts/20t9 s26,711,000.00 (s10,610.00) 5t9,421,s62.63 57,279,827.37 72.74% CONSTRUCTION STARTED PROJECT IN AUGUST 2019. CONSTRUCTION - 2019 IO/1./20 ENTIRE PLANT DOWN AFTER LABOR DAY TO CONTINUE

: CONSTRUCTION THRU THE WINTER. EXPECT TO BE COMPLETE APRIL 2021., .MAX FOOTE CONSTRUCTION CO. 1/5/21 WORK ON ELECTRICAL AND NEW ELECTRICAL BLDG CONTINUES. CHANGE ORDER APPROVED

532,Ls3,627.G8 S109,928.79 Szt,Lz6,6oo.77 511,130,955.70

January 14, 2021 Page 52 of 59 ENGINEERING PROJECTS IN DESIGN January 06, 2021

PROJ PRELIMINARY DESIGN NO. PROJECT ESTIMATE DESIGN START COMPLETE REMARKS

2720 20" SUCTION LINE - PUMP STA 23 (MONTGOMERY) TO t-40 7 s1,600,000.00 t 10t2011 12t31t2020 114121 - INSTALL 6,200 L.F. OF 20" MAIN. DRAWINGS 90% COMPLETE. ARMY CORPS PERMIT PHASE 2 - 2020 OBTAINED ON 5/27120. ACQUISITION OF CYPRESS PROPERTIES EASEMENT STILL REQUIRED. woRKrNG ON FTNAL BtD DOCUMENTS (TW).

4646 30 CROSSING ARKANSAS RIVER CROSSING 24-INCH s3,000,000.00 4t5t2018 11t9t2020 114121 - 24" MAIN RELOCATION ON NEW I-30 ARK RIVER BRIDGE TO BE ARDOT DESIGN.BUILD TMNSMISSION MAIN RELOLCATION ON NEW I-30 BRIDGE OF THE INTERSTATE BRIDGE. DESIGN OF ATTACHMENT IS IN PROGRESS. CAW PROVIDING DESTGN COMMENTS TO KMC AND MCCLELLAND (TW).

5062 COUNTRY CLUB RD. STREET IMPROVEMENTS MAIN . s800,000.00 7 t10t2020 12t31/2020 114121 SHERWOOD STREET IMPROVEMENT PROJECT ALONG COUNTRY CLUB FROM N. HILLS RELOCATIONS. SHERWOOD - 2021 TO BEACONSFIELD . REPLACE 6,000 L.F. OF 6" C.I. MAIN WITH 8'' D.I. MAIN. WILL COMPLETE BID DOCS THE WEEK OF 1t2t21 AND START BtD ADVERT|SE ON 1/10/21 (TW).

EPISCOPAL SCHOOL / G|LL STREET AQUEDUCT 16" MA|N 4922 s351,000.00 8t16/2019 9/15t2020 1/4121- PHASE 2OF 16"i\4AIN RELOCATION, 750 L.F. OF 16" MAIN FORARDOT BRIDGE REPLACEMENT . ARDOT . PH 2 - 2019 REPLACEMENT PROJECT (061454). ARDOT WORKING ON R-O-W. CONTMCT EXECUTED. BRIDGE WORK BID LETTING SCHEDULED FOR8111I21. WORKING ON BID DOCUMENTS (TW).

5113 LITTLE ROCK 2" GA MAIN REPLACEMENTS - 2021 s825,000.00 11t9t2020 12t 11t2020 114/21 - REPLACE PROBLEMATIC 2" GA MAINS ON N. CEDAR,CEDAR HILL, BRIARWOOD CIR., BRIARWOOD DR., BROOKRIDGE CV., BROOKRIDGE DR. IN LITTLE ROCK. OUT TO BID - BID oPENTNG ON 1/6/21 (TW).

4686 OZARK PT WTP IMPROVEMENTS - CLEARWELL PAINTING & s3,140,000.00 3t20t2018 6t30t2018 OZARK PT CLEARWELL IMPROVEMENTS, INCLUDING NEW BAFFLES IN CLW#3 AND CLW#4 AND MODIFICATIONS - PHASE 1 CONSTRUCTION - 2018 INTERIOR AND EXTERIOR PAINTING OF CLW#4. 911t18 APPROVALS RECEIVED FROM ADH AND ANRC; CAW WILL DELAY THIS PROJECT UNTTL MAY 2021

5079 PARK HILL JUMP START 2" GAMAIN REPLACEMENTS NLR 1,000.00 s21 8t19t2020 11 t 19 t2020 1/4121 - REPLACE 2,300 L.F. OF 2" GA MAIN ALONG THE PARK HILL JUMUM START PROJECT 7021 "A'STREET ALONG JFK BETWEEN AND "H" STREET. ENGINEER AND PROJECT MANAGEMENT 15 wtTH GARVER. WORKTNG ON DEStcN AND LtKELy W|LL BE (TW).

5064 WILLOW GLEN CIR. / AUSTIN LAKES CIR. 6" PVC MAIN 7 s650,000.00 t13/2020 11t6t2020 114121 - PRIMARILY REPLACE 5,500 L.F. OF PROBLEA4ATIC 6" PVC MAINS ALONG AUSTIN REPLACEMENT. SHERWOOD . 2021 LAKES CIR. AND WILLOW GLEN CIR. IN SHERWOOD PER DISTRIBUTION'S REqUEST. EXECUTING CONTMCT BOOKS AND SCHEDULING THE PRE-CONSTRUCTION CONFERENCE (rw).

s10,577,000.00

January 14, 2021 Page 53 of 59

O&M Expenditures and Capital Charges to Budget as of November 30, 2020 Nov-20 YTD 2020 Nov-20 YTD 2020 Operating Expense Operating Expense Charges to Capital Charges to Capital Actual 4,605,810 52,809,185 4,755,805 32,942,037 Budget 4,816,499 55,409,564 3,855,112 45,452,769

Variance (210,689) (2,600,379) 900,693 (12,510,732)

January 14, 2021 Page 54 of 59 Cost of Producing Water vs. Revenue Received NOVEMBER YEAR TO DATE 2019 % 2020 % 2019 % 2020 %

Operating Revenue $5,498,913 100.0% $5,496,561 100.0% $61,936,963 100.0% $60,794,040 100.0% Operating Expenses $4,621,693 84.0% $4,605,810 83.8% $52,845,976 85.3% $52,809,185 86.9% Operating Income/Loss $877,220 16.0% $890,751 16.2% $9,090,987 14.7% $7,984,855 13.1%

January 14, 2021 Page 55 of 59 GALLONS OF WATER SOLD

November YTD

2019 2020 2019 2020

METERED SALES 1,424,227,982 1,392,288,492 16,305,414,075 15,512,053,265

January 14, 2021 Page 56 of 59

January 14, 2021 Page 57 of 59 Customer Water Quality Concerns

14 CAW Goal < 12 12

10

8

6

4 Number of Concernsof Number 2

0 Nov '18 Dec '18 Jan'19 Feb'19 Mar'19 Apr'19 May '19 '19Jun Jul'19 Aug '19 Sep'19 '19Oct Nov'19 Dec '19 Jan'20 Feb'20 Mar'20 Apr'20 May '20 '20Jun Jul'20 Aug '20 Sep'20 '20Oct Nov '20 Dec '20

Month/Year January 14, 2021 Taste/Odor Chlorine Particles Discoloration Health OtherPage 58 of 59 Monthly Peak & Average Day Flow vs Rainfall

110.00 14 100.00 12 90.00

80.00 10 70.00 60.00 8 MGD) 50.00 6 40.00 Flow ( Flow 30.00 4 20.00 2 10.00 0.00 0 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-19 Dec-20

Month/Year January 14, 2021 PEAK FLOW AVERAGE FLOW RAINFALL TOTAL Page 58 of 58